Texas DPS Credit Union has been serving the state of Texas and Austin community since 1954. Visit us to open an account, get a low rate loan and … See more
CAN’T EVER GET SOMEONE ON THE PHONE, RUDE EMPLOYEES THAT, ONCE YOU FINALLY REACH ONE YOU CAN LITERALLY FEEL AND HEAR HOW FRUSTRATED AND ANNOYED THEY ARE WITH YOU, AS WELL AS INCREDIBLY UNPROFESSIONAL!! I WALK IN TO GET MY BALANCE AND CAN …
I’ve been here for over 25 years and I have to say that this place has gone down in service all the way around. Can’t get help with anything anymore and that they have started charging you for transferring your own money is complete BULL ! I’ve started to look for other places due to this
Its clear the older employees have either gone to greener pastures or retired. So many new faces. Dont go in near as much since we move to the hill country. It appears that employees are a little lost.
Beware after using mobile deposit and endorsing check, check deposit will be rejected due to not writing for mobile deposit, yet their mobile app doesnt state anywhere to endorse in the manner they ask for, will use other bank for mobile check deposits.
I’ve had multiple loans from here and they’ve always been very helpful, friendly and accommodating. This is always my first look when I need a vehicle loan. Their interest rates have always been the lowest I could find as well. Highly recommend.
My wife and I joined this credit union in 2009. We have been grateful for the good service and think they are great people. They always help us with any concerns we may have. Thanks DPS Credit Union.
I have been banking with Dpscu since 1991, today I’m saddened to say was Not a good experience. I attempted to do an e-check deposit for hours yesterday, only to call and be told system down, then I physically take check to deposit or cash …
Been a member for a decade but this place seems to be going downhill. Today went to drive through and I was the only person at the drive through. Took them about 5 minutes to answer me when I pushed the button and then about another 10 …
This CU is open to the public and has some AMAZING staff members. Monique and Marquita have helped me so much. I appreciate great customer service! Keep up the great work ladies!
This credit union is not the same as it use to be. Employees do not tell you if you are being put on hold, just an abrupt end to converstations… the credit card “department” is not accurate at all in information provided. Playing phone …
The DPS credit union is a great place when it comes to holding/handling your funds. Going in person is always a pleasant time, they’re always there to help you right then and there. But when it comes to on the phone, the customer service …
profits over people
Great service, great people!
Very Happy with their Banking Services
CAN’T EVER GET SOMEONE ON THE PHONE, RUDE EMPLOYEES THAT, ONCE YOU FINALLY REACH ONE YOU CAN LITERALLY FEEL AND HEAR HOW FRUSTRATED AND ANNOYED THEY ARE WITH YOU, AS WELL AS INCREDIBLY UNPROFESSIONAL!! I WALK IN TO GET MY BALANCE AND CAN …
Credit union won’t help me when I got scammed
Their Reply …
I’ve been here for over 25 years and I have to say that this place has gone down in service all the way around. Can’t get help with anything anymore and that they have started charging you for transferring your own money is complete BULL ! I’ve started to look for other places due to this
Its clear the older employees have either gone to greener pastures or retired. So many new faces. Dont go in near as much since we move to the hill country. It appears that employees are a little lost.
Beware after using mobile deposit and endorsing check, check deposit will be rejected due to not writing for mobile deposit, yet their mobile app doesnt state anywhere to endorse in the manner they ask for, will use other bank for mobile check deposits.
I’ve had multiple loans from here and they’ve always been very helpful, friendly and accommodating. This is always my first look when I need a vehicle loan. Their interest rates have always been the lowest I could find as well. Highly recommend.
My wife and I joined this credit union in 2009. We have been grateful for the good service and think they are great people. They always help us with any concerns we may have. Thanks DPS Credit Union.
I have been banking with Dpscu since 1991, today I’m saddened to say was Not a good experience. I attempted to do an e-check deposit for hours yesterday, only to call and be told system down, then I physically take check to deposit or cash …
Been a member for a decade but this place seems to be going downhill. Today went to drive through and I was the only person at the drive through. Took them about 5 minutes to answer me when I pushed the button and then about another 10 …
This CU is open to the public and has some AMAZING staff members. Monique and Marquita have helped me so much. I appreciate great customer service! Keep up the great work ladies!
This credit union is not the same as it use to be. Employees do not tell you if you are being put on hold, just an abrupt end to converstations… the credit card “department” is not accurate at all in information provided. Playing phone …
The DPS credit union is a great place when it comes to holding/handling your funds. Going in person is always a pleasant time, they’re always there to help you right then and there. But when it comes to on the phone, the customer service …