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It is very bad customer service. The man hung up the phone when I am talking with him on the phone at 10: 55 on 4/1/2019. He did not answer my question properly. He is very rude. I will find another doctor who will not use this medical …
Told several times one transaction per day bank statement showed two in one transaction got mad at me when I discussed insurance saying don’t come back til fixed had someone with me
I guess stay at home moms can’t be seen during this COVID scare. Children aren’t allowed. No age requirements just “no visitors allowed”. As if I can pause being a care taker for my own health?? I’m a mom all the time, you should have accommodations for MOTHERS.
Texas Health joined Private Medical Group and their customer service is absolutely terrible. I recommend you choose your lab work somewhere else. Their automated system was down for months giving everyone a $0 balance. There was no …
Horrible company to work for, nepotism at its finest! Do not work here and definitely do not trust with your health needs! This is coming from someone that worked in Human Resources.
Not impressed with customer service and billing. Received “final notice” of balance due three months after I was told I had zero balance. When I called I was told I owe more than the final notice showed. Reluctant to pay them since they …
I almost gave this one star because I waited almost 20 minutes without any way to contact the staff under an abandoned tent but I guess the car alert system was not working. However the guy they came out was so nice I felt like he made up …
After being a patient for 5 years Dr Jennifer McLeland refused me service on 6/11/21 after I told her staff I have medical exemptions that prohibits me from wearing a face mask. Her office staff (Edna?) was very rude to me even after I said …
One of your workers (Victoria Green) physically assaulted my friend at a bar last night. Talk about a great team of healthcare workers👏🏽 I hope this company decides to do the right thing and consequences are enforced. …
I will NEVER use any provider that uses Privia Medical Group for billing ever again. I was never told what my per-appointment PT payment would be upfront. And then my first bill didn’t come until 3-4 months after my first appointment. Then …
Your service and billing department are terrible. I mean, the worst. The only reason you are still in business is people are forced into business with you due to insurance and money constraints. The whole group is a joke. We are only …
Heartless
Dr .almost killed me I finally got to the hospital in Mansfield before they .dont use these guys
Billing department owns me money from a credit they keep giving the run around
It is very bad customer service. The man hung up the phone when I am talking with him on the phone at 10: 55 on 4/1/2019. He did not answer my question properly. He is very rude. I will find another doctor who will not use this medical …
Told several times one transaction per day bank statement showed two in one transaction got mad at me when I discussed insurance saying don’t come back til fixed had someone with me
I guess stay at home moms can’t be seen during this COVID scare. Children aren’t allowed. No age requirements just “no visitors allowed”. As if I can pause being a care taker for my own health?? I’m a mom all the time, you should have accommodations for MOTHERS.
Texas Health joined Private Medical Group and their customer service is absolutely terrible. I recommend you choose your lab work somewhere else. Their automated system was down for months giving everyone a $0 balance. There was no …
Horrible company to work for, nepotism at its finest! Do not work here and definitely do not trust with your health needs! This is coming from someone that worked in Human Resources.
Not impressed with customer service and billing. Received “final notice” of balance due three months after I was told I had zero balance. When I called I was told I owe more than the final notice showed. Reluctant to pay them since they …
I almost gave this one star because I waited almost 20 minutes without any way to contact the staff under an abandoned tent but I guess the car alert system was not working. However the guy they came out was so nice I felt like he made up …
After being a patient for 5 years Dr Jennifer McLeland refused me service on 6/11/21 after I told her staff I have medical exemptions that prohibits me from wearing a face mask. Her office staff (Edna?) was very rude to me even after I said …
One of your workers (Victoria Green) physically assaulted my friend at a bar last night. Talk about a great team of healthcare workers👏🏽 I hope this company decides to do the right thing and consequences are enforced. …
I will NEVER use any provider that uses Privia Medical Group for billing ever again. I was never told what my per-appointment PT payment would be upfront. And then my first bill didn’t come until 3-4 months after my first appointment. Then …
Your service and billing department are terrible. I mean, the worst. The only reason you are still in business is people are forced into business with you due to insurance and money constraints. The whole group is a joke. We are only …