Texas Home Medical, Inc provides medical equipment and supplies to persons faced with today’s healthcare challenges.
| Friday | 8:30AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5:30PM |
| Tuesday | 8:30AM to 5:30PM |
| Wednesday | 8:30AM to 5:30PM |
| Thursday | 8:30AM to 5:30PM |
110 Commercial Cir Ste B, Conroe, TX 77304
John was very helpful and knowledgeable with the setup and when I had a problem with a seal on my mask he gave me a suggestion that worked wonderfully. I sleep very well and wake refreshed since I received my APAP.
CPAP user for 22 years. Recently ordered a Resmed AirSense 11
Love the new machine and the phone app that is easy to setup is a great addition …
I and I am have been using THM for probably a year now. and am extremely happy to recommend them to anyone. John Ober, has done a great job with explaining, my machine, how it works, and maintained contact with me periodically on how I …
The good news is these are very nice, knowledgeable people that bend over backwards to satisfy. I usually deal with John Ober and he’s a gem. Very knowledgeable with a great folksy demeanor. …
Great service, they care about their customers.
Very friendly and helpful personnel. Happy to recommend them
Texas Home Medical is terrific —- and the Conroe people are the best of the best!
From the beginning working Michelle and finishing up with John was a pleasure.
Excellent experience. John was very meticulous in explanations and follow-up. I highly recommend them!
Excellent set up instructions and got answers to all my questions! Very happy with the service I received today and would recommend them .
Called in to ask a question about a product and they were kind of rude. I don’t know about their supplies or services but that was my brief experience with them. Irritating enough to cause me to write a review.
I greatly appreciate how John was not only very informative but also very patient. I would definitely recommend this company to friends and family.
Thanks for helping our Georgia customer during their time of family loss. Your service was outstanding for helping our mutual customer!
Refuses to accept warranty claims for devices they didn’t sell despite Resmed stating they should as it’s a manufacturer warranty. Very friendly though, despite unfriendly policies.
Their website notes diabetic supplies but when you call there is no prompt available to ask them about the supplies.
Very poor to an extent I think they are a fraud , I wont recommend them at all, called their helpline were told that come in in the morning ing and pick up the equipment, drove from SL to Conroe, took off work just to be told that they …
This really becoming a “life changing experience for me”. Thanks to John and everyone at Texas Home Medical for their guidance and support as get used to my equipment.
Thanks
CPAP delivered and set up by courteous, knowledgeable technician. Subsequent communications via phone and email received quick responses.
This company had horrible customer service . Had to leave 3 voicemails over three days and still didn’t get a call back from Michelle. Same with Eddie – I needed to get the sleep study information that they have and Eddie said he would call …
The customer service was amazing John was very kind to me . He explained everything to me in reguards to my c pap mechine! Hes very attentive !! I cldnt have been referred to a better place !! Thanks
Outstanding Customer service, followed up several times after my first visit to make sure I was satisfied. Highly recommend. Life would be better if all businesses were this attentive to Customer Satisfaction.
Very positive experience. John was very knowledgeable and helpful getting me started as this was all new to me. Eddie was also very helpful. John called recently to followup and make sure all was going well.
Dorothy at THM has been instrumental in competently fitting me for my face mask and cushion. She is very knowledgeable of all the equipment and very prompt in delivering CPAP supplies. Dorothy is a first class professional.
I had an excellent experience at Texas Home Medical in Conroe, Texas! John did a great job of explaining the c/pap machine and how it works!
Very satisfied, the staff was friendly and helpful. The cpap machine is great and John was very thorough in covering everything I needed to know about its capabilities and how to operate it. I would highly recommend them for your needs as well.
I am so impressed with Texas home medical and John. John is very knowledgeable, easy to talk to,
John encouraged me to call Any Time with any problems. Then he followed up with …
I appreciate working with Eddie at the Conroe location for my Cpap supplies. He is very professional and helpful. I can always count on him and Texas Home Medical for fast and reliable service!
I had experienced some negative customer service from another individual at another local office so I switched to another supplier. But after Dorothy reached out to me personally, I am back and getting great service. Thanks Dorothy for …
They do not return phone calls or voice mails even when we call every day. My father has done everything they asked and has been waiting for them to get back to him for over a month and counting. If you need a cpap try to find another business to work with you and avoid this from happening to loved ones.
I would give them zero stars if possible. These people are liars. Do not deal with them. I have paid hundreds of dollars and was told would own CPAP machine. Switched my insurance and they are now telling me I have to return machine and …
SEE UPDATE BELOW. Not impressed. I chose Phillips DreamWear under the nose nasal mask and had trouble with the headgear slipping up during the night causing leaks. Suffered a month trying other masks and technics to get a good fit. After …
From the get go working with this team has been pleasant. Everyone is friendly, and they always follow thru with what they say they will do. The home set up was both informative and comfortable. Everything was thoroughly explained and you …
I love the kindness and caring attitude of all personnel at Texas Home Medical.
They were very patience helping me adjust to my CPAP machine.
I highly recommend Texas Home Medical.
A special shoutout to John, my counselor.
Maribell answered the phone when I called to get on the Semi-automated reorder list for supplies for my new CPAP. She was extremely helpful and informative. Very pleasant to talk with and went beyond the immediate issue to explain that …
Texas Home Medical was wonderful to work with on getting my first CPAP machine. Very thorough and knowledgeable on the equipment.
TERRIBLE INITIAL CONTACT SERVICE. This firm received my CPAP orders from my doctor, sat around for 7 days ( no contact with me ). I finally called to find out the progress of my equipment, told they were having a problem with paperwork and …
I’ll keep this simple. John over at THM treated me kindly, explained everything I needed to know, and has been on-call ever since I picked up my new Bi-pap machine in case I needed any help or had any questions. I have absolutely nothing to complain about and they’ve been a pleasure to deal with. Given my experience, I recommend them.
texas Home Medical is the second company that I have dealt with on CPAP equipment and service. This company is by far the most outstanding for care, service and just a call regularly to make sure my equipment is working properly and that I …
I got a seg up with a sleep therapy machine from Texas Home Medical in Conroe, Texas. I chose them because my wife got hers there. I delt with Michelle in getting the machine ordered, Medicare approvals, and appointments. She was always …
I have been with another BiPAP supplier that was very difficult to work with. My doctor gave me a prescription with Texas home medical. John met with us and within 5 minutes I had learned more about my equipment than in the 3 years I was …
It has been a pleasure working with Texas Home Medical Supply to get set up with my CPap machine; from Michelle who was diligent in following up with my doctors to get the necessary paperwork for insurance approval; to John who made sure I …
John was excellent. Very detailed in his explanations. My wife has a bipap machine and I have a cpap. My wife was recently put on oxygen which John delivered to our home at about 6 pm in the evening. He explained every thing, set the …
The best health care decision we’ve made in three years was to switch from our troublesome CPAP supplier to Texas Home Medical. They’re a breeze. We never have to call them over and over and over to get out stuff. If anything, we’re the …
From the moment I walked into Texas Home Medical in Conroe, I knew I was in the right place for great customer service. I needed a CPAP machine and it was my first time for getting one. I knew nothing about this new adventure. John was my …
The employees at this business went over and above to help me obtain the equipment my doctor wanted me to use. Kathy is excellent and pleasant at scheduling appointments and John was patient and through at explaining the equipment and how to use it correctly. I highly recommend this company to anyone needing medical equipment.
I received my CPAP machine from Texas Home Medical. John was great in helping me get all setup. He provided detail instructions. Since using my CPAP machine I have slept better and wake up refreshed. Thanks Texas Home Medical.
Adriana takes wonderful care of me, assisting with ordering the right supplies in the right amount. I really appreciate her.
Thanks so much for you kindness add service. The whole staff in Conroe is very professional and polite. I really appreciate John Ober. He is so kind and very knowledgable of all the equipment. He really takes personal care with his …
I have been in the medical field for 44 years. Recently retired as a nurse practitioner. This is one of the best medical inhome companies I’ve ever worked with. They have a delightful owner who is very knowledgeable Andy delivered my O2 …
I have been a highly satisfied customer with Texas Home Medical since September of 2018. I have jad issues with my CPAP mask, frame and headgear in the past. I have made several switches of masks and headgear on my own with not so good …
I was transitioning from an old cpap to a newer model and the people here went out of there way to insure i knew all about it and how to handle it and work it. Prior to that everyone at the location was very pleasant, (John) who i met with …
Switched to Texas Home Medical after I had a bad experience with another supply company and my doctor had Texas Home Medical on a list of preferred suppliers. Glad I switched. Been with them about 6 weeks and have been very satisfied. …
I get supplies from Texas Home Medical. It’s easy to speak with a person to take care of business. When I’ve had technical questions, and spoken with John Ober, he has been very knowledgeable. His answers have been very useful.
My experience at Texas Home Medical was very professional and educational. There was so much information that I did not know about how to use and care for my CPAP machine. Because they were so informative, I now get a better treatment from …
Very unhappy with the “customer service”. This time around is the 2nd time the re-order was late. I was called then hung up on, and even when trying to resolve a clear customer service issue, I was hung up on. They’ve even sent and billed …
John and the team are so helpful. Ensuring I knew how to operate my machine before I left and delivering my supplies right on time like clock work. Great people, great company.
I recently had the opportunity to deal with this company and genuinely appreciated the way Mr. John Ober at TX Home Medical (Conroe) took care of me. He took the time to explain in great detail not only the use of the device, but also what …
Texas Home Medical goes above and beyond to support patient needs. They were beyond accommodating and friendly when geting me started with my cPAP machine and everything I needed to know. Ask for Mr. John Ober, he was so kind and answered all of my questions!
Purchased new Bi-PAP on 7/27/22 from John Ober in Conroe. He spent over an hour training me on how to use the equipment. Has also helped via email and text. My last experience with big company didn’t go well. No personal help. Thankful my pulmonologist directed me to Texas Home Medical.
Picked up the new Resmed Airsense 11 machine from John Ober at TX Home Medical (Conroe) on 28 September. Arrived for my appointment on time and didn’t have to wait at all. John fit me for the proper size face mask and then walked me through …
After using another company for supplies for eight years, I decided to change this year to Texas Home Medical. What a difference! No constant delays in receiving supplies and other related problems! Sorry to say, I do not know the names …
Would like to give a shout-out to one of your employees, John. I have been dealing with John for several years. He is very knowledgeable and a pleasure to deal with. He has always helped me to make sure my need was satisfied. He returns …