Texas Institute of Gastroenterology Associates Reviews ( 14 )
He prescribed Nexium. I informed his staff that I wanted a generic equivalent of Nexium, because my insurance would not pay for the brand-name medication. My paper chart at Dr. Ranganathanâ s office was updated to show that I was taking …
I can only surmise that this facility is making hand over fist cash and doesn’t need any new business because they can’t be bothered to return a phone call.
Monique at the front reception area is so sweet and friendly. She called me to ask me if it was all right for the nurse practioner to see me, but I ended up seeing Dr. Theard anway. Joy! She is such a thorough, pleasant, knowledgeable …
Although I only met with Dr. Fapohunda once, she seemed very nice. However the support staff, medical assistant etc. give the woooorse customer service! I had to go to Quest Diagnostics 3 times because either they didn’t fax the paperwork …
This place is terrible! The support staff don’t answer the phone. I called twice and each time they picked up the phone and then hung up! I was told to get some procedures done and no one ever called me. I had to call just to get them. …
i have been attempting to schedule an appointment with Dr. Ukabam for 4 weeks now. My first call they said they had to check his schedule for the following week and would call me back. They did not. I have since left 3 messages during WORK …
Had an appointment for a new prescription on June 1 and they did not send it to the pharmacy until 2 months later. I called twice a week, went to their office in person, and left numerous voicemails just for them to take that long.
These guys make it almost impossible to get hold of them, and it takes forever to get an appointment with them. My PCM referred me to them. They were supposed to schedule a follow up test, but never called me back. I guess I’ll have to …
If possible, please go to another place! It is extremely difficult to get in contact with anyone. They don’t even try to remind you about your appointment until the day of. They also will not answer your calls no matter what time of day it …
It took me 2 months to get an appointment and I had to cancel. They scheduled me after 3 months of trying, then forgot! I am so frustrated with the staff who has no idea what they are doing. They place you on hold and then calls you by …
I am extremely disappointed in this office. They are rude, unorganized and uncompassionate. Only because I’m extremely ill am I still dealing with these people but I will be reporting them on a higher level when I’m well. Don’t waste your …
The overall service provided was good, however was hit with a “surprise'” medical bill. The facility and doctor were in my insurance network, but apparently not the anesthesiologist! I’m not sure how you are supposed to check all of the …
This is the worst practice I have ever been to. Their lack of internal communication and responsiveness cost me over $2000, when my procedure should have been covered as routine with no copay. I attempted to contact them and the surgery …
Person who calls patients to set up appointments is extremely rude and condescending. Their office received my referral prior to the call with all my info already on it. But this person Insisted i verify each item again then couldn’t hear …
He prescribed Nexium. I informed his staff that I wanted a generic equivalent of Nexium, because my insurance would not pay for the brand-name medication. My paper chart at Dr. Ranganathanâ s office was updated to show that I was taking …
I can only surmise that this facility is making hand over fist cash and doesn’t need any new business because they can’t be bothered to return a phone call.
Monique at the front reception area is so sweet and friendly. She called me to ask me if it was all right for the nurse practioner to see me, but I ended up seeing Dr. Theard anway. Joy! She is such a thorough, pleasant, knowledgeable …
Although I only met with Dr. Fapohunda once, she seemed very nice. However the support staff, medical assistant etc. give the woooorse customer service! I had to go to Quest Diagnostics 3 times because either they didn’t fax the paperwork …
This place is terrible! The support staff don’t answer the phone. I called twice and each time they picked up the phone and then hung up! I was told to get some procedures done and no one ever called me. I had to call just to get them. …
i have been attempting to schedule an appointment with Dr. Ukabam for 4 weeks now. My first call they said they had to check his schedule for the following week and would call me back. They did not. I have since left 3 messages during WORK …
Had an appointment for a new prescription on June 1 and they did not send it to the pharmacy until 2 months later. I called twice a week, went to their office in person, and left numerous voicemails just for them to take that long.
These guys make it almost impossible to get hold of them, and it takes forever to get an appointment with them. My PCM referred me to them. They were supposed to schedule a follow up test, but never called me back. I guess I’ll have to …
If possible, please go to another place! It is extremely difficult to get in contact with anyone. They don’t even try to remind you about your appointment until the day of. They also will not answer your calls no matter what time of day it …
It took me 2 months to get an appointment and I had to cancel. They scheduled me after 3 months of trying, then forgot! I am so frustrated with the staff who has no idea what they are doing. They place you on hold and then calls you by …
I am extremely disappointed in this office. They are rude, unorganized and uncompassionate. Only because I’m extremely ill am I still dealing with these people but I will be reporting them on a higher level when I’m well. Don’t waste your …
The overall service provided was good, however was hit with a “surprise'” medical bill. The facility and doctor were in my insurance network, but apparently not the anesthesiologist! I’m not sure how you are supposed to check all of the …
This is the worst practice I have ever been to. Their lack of internal communication and responsiveness cost me over $2000, when my procedure should have been covered as routine with no copay. I attempted to contact them and the surgery …
Person who calls patients to set up appointments is extremely rude and condescending. Their office received my referral prior to the call with all my info already on it. But this person Insisted i verify each item again then couldn’t hear …