Texas State Optical was established in 1936 when the Rogers family opened the first TSO office in Beaumont, Texas. Our founders planned for TSO’s … See more
Literally was just 3 minutes shy of my appointment and they turned me away. I have been recommending friends and family to come here because of the service but that wasn’t the case here. Very rude and unprofessional of them to do this over 3 minutes. Shame on them. I hope Dr. Amanda Salazar sees this too.
No follow up. You will be rushed through and nickle and dimed to death. After spending over 1100.00 on one pair of glasses, I had to call them to see if they were in.
currently searching for a new eye doctor in SM and visited this place today. very nice and professional staff helped me out and I’ll definitely continue to use this place for eye appointments
San Marcos location is ridiculous. Last year when we ordered, I got talked into glasses I didnt want. Specifically told the lady what i was looking for and she ordered the opposite. Decided to try them again. They make you take off your …
…About a yr. ago or more I went to get my eyes tested/examined for routine check…generally all went well…with little or no glitches… 😉 …. Now it gets interesting: when I finally saw my regular MD…come top find out that TSO (of …
TSO has a very nice set up, plenty of options, and everyone on the staff that I encountered was very helpful and polite. I’ll be sure to refer them to whoever needs an optometrist, glasses, contacts, etc.
Fantastic office! Amazing staff and doctors, very caring and explains every detail from co-pays, lenses, and exam details! Wonderful office for all ages!
Amy Gonzales has provided exceptional customer service every time we’ve been in to TSO, and was super helpful when we found ourselves in an emergency situation. We’ll never go anywhere else!
Everyone there was awesome. Great customer service, Jen was very helpful with giving me opinions on different frames as well as showing me others that she had in mind!
They are always so accommodating and helpful. Especially with everything going on right now with Covid-19 it was still an amazing experience! Dr. Stanfield and his staff are the best!
THE NURSE AND DOCTOR WERE FINE IT WAS THE SALES ASSOCIATES WHO CAUSED ME TO BE DETAINED AND WERE NOT KNOWLEGEABLE LET ALONE KIND OR HELPFUL. FINAL RESULT CHEAP GLASSES WITH A STEEP PRICE. IN JUST 2 MONTHS MY GLASSES ARE SCRACTHED AND WHEN I …
TSO is great, they said. Ha! TSO is all about money. Went to an appt to see Dr. Turner for a re-examination and then told me it would be a $39 charge. Lil Ms Elena had ZERO interest in keeping me as a client.
Elizabeth♥️ was the best, provided excellent customer service when assisting me with eye exam. The doctors here are basically jesus 🙏 The technicians are very knowledgeable and customer service oriented …
Top-notch outfit. Really nice employees (they even gave me a home-made, chocolate chip cookie). Always high caliber work. Special thanks to Gary for bailing me out (again). Dude is a wizard when it comes to fixing glasses. Especially for clumsy customers that insist on expensive glasses.
Had two prescriptions to be filled. Tabby was my contact and she did a great job. A first time customer of TSO and will probably return for the next set.
I had an eye exam which was acceptable. I needed eye correction for both near and far vision. They pushed hard for me to buy their expensive Varilux lens that provided correction for far, immediate and near ranges. I bought them. When …
I went in to purchase new frames with no idea what style of frame I wanted. Jen helped my picky self choose a frame that looked great on me! Every little wait time!
As always the service and friendliness of the staff was amazing. I’ve been seeing Dr. Stanfield since I was 9yrs old, he is amazing, very good at explaining what’s going on with your eyes, and very personable.
Dr. Stanfield is so personable and kind. He answerered all my questions and did a through exam. All the staff were warm and friendly as well. Highly recommended!
If I could give a zero I would. Although the eye doctor is very nice and helpful, the front desk people are horribly rude and don’t care about the customers at all. Would never recommend anyone go here and the doctor should honestly find new workers as these girls are going to lose patients for the doctor.
Been going to TSO for a long time now and always have excellent experience. Tabby is really helpful, nice and patient. She explained and helped me pick out my glasses thank you 😁 …
I went in for an eye exam which was ok. I bought new glasses and contacts. I have had to many problems with my glasses. I sept over $500 (with insurance). I had to have them change the lenses twice because they use cheap lenses or product. …
Been going there for years and I really like Doctor Steinfield. However since this office changed from TSO to MY EYE DOCTOR things have changed a lot. I had to make two trips to get the same eye exam as I have gotten in the past. One so …
My daughter was seen over 3 weeks ago. Was guaranteed her glasses would be in by last Wednesday. Still not in. She has called multi times and has not received a call back even though they promised they would. Now I am waiting to talk to …
My husband had an eye appointment over a month ago, and we are still waiting on eyeglasses. Every time we follow up we are given another excuse for the delay. Our order has now sat in a queue twice for more than a week at a time waiting on …
Been going here for years, not a fan of the online appointment..my child needs glasses & I scheduled her an online appointment and I got an email saying rejected & so I tried again.. rejected again..now being pushed out 2 weeks from …
Both myself and and my son, Alex Balch have our contacts fitted by Amanda Salazar. We both have had excellent results. Our prescriptions are always what our eyes need, with contacts that end up very well fitted and comfortable.
Melanie was the best! She was very knowledgeable, caring, and very helpful when deciding what frame I should have. I really appreciate all her help and the price was very reasonable. I will be telling my friend about this place!
Takes to long for the glasses to come in, there are no excuses for this. Can get and have gotten quality glasses from other places in less than a day. Only TSO takes more than a week. I give 5 star for the exams and 1 star because I have to …
Everyone here was friendly and informative, several people checked on me to see if I had any questions, all with smiling faces! I agree with that past review, they have a very lovely staff. They were very, very busy but I was in and out in a reasonable amount of time, which I did not mind since they were so sweet.
They suck. Called a week before I showed up. Ask the lady about walk insurance. No problem we stay open till 6 on Thursday’s. Get there at 5 on Thursday. Was told sorry we don’t accept walk insurance. This is after i left early from work …
First, they helped me with my insurance. My appointment was right on time, like 3 minutes They told me what they were planning to do (before they did it) They answered all my questions. They were all polite and profession …
This is a great place to get an eye exam or to purchase glasses. They have state of the art technology and a very large selection of frames. They also have a fabulous staff who will help you select your frames, and ensure a proper fit. I highly recommend this place!
While on vacation my son lost his glasses. I called TSO and they went above and beyond to help us immediately. Within an hour we had our my sons glasses and out the door. Everyone,especially the young man that helped us was amazing and very professional. Thank you so much
These guys are like car salesman. Not once did they try to tell me if I needed glasses. They were to busy trying to verfy my health Insurance so they could run another test.. …
AMAZING! I cant say enough good things! The staff was prompt with my emergency, everyone was super friendly and helpful. The doctor even checked to find me the cheapest meds. Dr. Stanfield is a Saint. I will always return to this facility. Thanks again yall.
I went in there a few weeks ago for the usual annual eye exam, they inspected my eyes and said everything was fine with them. I told them my contacts had been bothering me lately so they suggested I switch brands, I agreed and went to the …
I’ve seen Dr. Turner the last 4+ years for my annual eye exam. Over the last year, I’ve developed a serious eye infection in my right eye (lster had chelazion removal surgery by an opthamologist in Austin) and she worked me in right away, …
Service was prompt, would have liked the doctor to spend a little more time getting my reading script a little more tweaked. I wasn’t giving enough time to choose the right magnification. My fault for not asking for more time. I know time is money and she had more patients waiting. I’ll ask next time.
Called and made an appointment and was told I need to call to verify what my vision benefits are if I want to know prior to my appointment. I tried to understand the reasoning why because I’ve never had this issue with any other vision …
UPDATE: I recently had to go back in to the store to have to help my husband sort out his eye glasses issues. I was dreading it. But thankfully they had read my last review and the overpowering scent has been reduced to a light enjoyable …
My daughter was extremely nervous, but everyone was super sweet. Jennifer was amazing and helped My daughter feel welcomed. She also gave us some really great information about our insurance that I never knew about.
Omg! Thank you Tabby! You were so very kind to me. Thank you for helping me with getting my glasses and all you did for me.
My new glasses are wonderful but most importantly you treated me so great! I …
Great service given by technician, Cathie. She explained every thing to me thoroughly & In layman terms that I could understand. She is very pleasant! TSO is the only place I have been coming to since forever.
Texas State Optical of San Marcos is a wonderful place to get your eye exams and prescriptions taken care of. It was very easy to make an appointment by phone. All of the employees there were very friendly and helpful. I am definitely going to continue to go here as long as I am in San Marcos.
Scheduled an appointment a week in advance online, showed up for the appointment and was advised that online appointments were not solidified appointments. (I got an email the next day staying there was a scheduling conflict) I didn’t …
Dr. Stanfield is amazing. I hope he never retires because I will be lost and devastated. His staff are dedicated and professional and always help me make light of my visit. I love the TSO San Marcos team!
The staff were professional and treated me like I was family. Dr Turner was effective in communicating my problems and what we needed to do to fix me. Optician Jen was a 10. She was cheerful, encouraging and patient with her patient. Please …
Since moving to the area in 2004, TSO San Marcos & Dr. Stanfield have been my family’s primary eye care provider. The staff is very friendly, compassionate & the office environment calm & inviting. I must admit that we haven’t gone anywhere …
I had a very nice experience at TSO, I took my dad for an exam and to get his prescription, everyone in this place is so nice and professional, they had a lot of patience with my 74 YO dad, they made us feel really comfortable in all the possible ways. I highly recommend TSO
I went to the TSO today in order for them to repair my glasses. They were glad to see what could be done until, they noticed that they no longer had a contract with the specific company. Excuse me I paid close to 400. for them 3 or so years …
Disappointed at this TSO location. If this franchise wants to pick and choose what gets sanitized the glasses that patients are trying on and putting back should be the number one thing. But it is not. They want you to social distance but …
Where do I start, Dr.stanfield was great with my patient care, and his amazing tech Ashley. Tso has a variety of glasses at FANTASTIC price ranges. My experience there from the beginning was stupendous, they have these really comfortable …
I absolutely love my glasses! Dr. Sabol and Esme were really great. They were a lot more welcoming than the staff from my last visit. Rosana was so patient with me while I tried on 50 pairs of glasses and had lots of really good suggestions. I’ll definiley be back!
when I asked the lady how much longer on the wait. She said “I don’t know I’m not back there.””Do you want to reschedule” didn’t even try to help me out. Somebody else called back to apologize, but I decided to take my service else where. DO not recommend, on the other hand TSO in Kyle is very fast and respectful of there patients
My family and I had eye exams with Dr. Sabol in May 2018 and had a great experience. We were grateful for Dr. Sabol’s kindness and expertise. I would not be able to enjoy my contacts were it not for her patience and many trial lenses. She …
Shady. I over paid (was overcharged) and have been trying to get my money back for a month now. I’ve called numerous times, been promised phone calls back from the billing department that have never happened. I have sent emails that have …
I’ve been going there for 10+ years now, really nice staff, very friendly and chatty. They make you feel comfortable and cared for. Melanie was super cool and helpful for the second year helping me pick glasses.
I met the best people, from the moment I interred the door I was comfortable. The staff is amazing, they really work for you. Very Friendly and good prices. TSO on Hunter road — I love you !! (Edit–shout out to Tabby, 3rd pair of frames she showed me were the ones I got)
If I could I would give them no stars I use to love TSO but ever since this Myeyedr took over its been a disaster my son has not received his glasses still it has been 3 months now he had to go in 4 times cause first they had a insurance …
I’m new to the area and had my first eye exam here today. I had a wonderful experience. The staff is very friendly and helpful. I had a great time picking out new frames; they have a great selection. I will definitely stay with this place for all of my eye needs in the future!
Adriana is the nicest front desk employee. She is very accommodating, sweet and understanding! Would definitely be back just for her glowing personality! And Dr. Turner is very nice and a great doctor!
I have gone to dozens of eye doctors, I have glaucoma so I’m in and out of doctor offices constantly, and this has been by far the best experience I have ever had. I had been having trouble using my VSP insurance (one of the most highly …
I wanted to second Paul’s review, it was clear that the eye doc AND his assistant were trying to sell me a certain brand of lenses. After I already mentioned that my previous brand was the most comfortable lens I had ever worn. When the …
Tabby is awesome! Besides providing excellent patient care, she is genuine, kind, and truly cares. She loves her patients and goes the extra mile, even out to the parking lot to help them! My day is always brightened when I see her. Patti H.
Great place to go for your eye exam.
Fast and courteous service great atmosphere
The young lady that helped me Jennifer she’ll be dealing with me and my children …
I went in to select frames. They have a large selection and Jen was extremely helpful and patient. My review was when this store was TSO, which is now MyEyeDr.
Great customer service is hard to come by these days it seems and when i find a business that provides it, im always grateful and want to share. Stacey did an exceptional job in my contact lens exam, as well as all the ladies here. I highly suggest this business for anyone needing or searching for an optometrist/eye care services.
Doctor Stanfield is amazing! So professional and such a nice person to be around! I was kind of nerves taking my eye exam but he made it fun:) I left grateful and with a smile on my face. Out of all opticals in San Marcos I highly recommend this one! P.s. a lady who was giving papers to sign outside is super nice to:)
I have seen all of the Dr.’s at this location and everyone has been very nice and helpful. I just saw Dr. Salazar yesterday for the first time and she was a real joy. Every tech we worked with was great and Jenn helped me get some cute new glasses. Would recommend
The ladies in the front were great: friendly and efficient in handling our 3 family appointment, including everyone’s different insurance. They took care of 3 family members today. I am so glad for Saturday appointments; hope that never …
I’ve been seeing Dr Stanfield for my glasses and contacts since 2003-04. Nice clinic and nice staff. Conveniently located next to my primary care doctor and my dentist. They occasionally run late for their appointments but honestly I have never been to a Doctor’s office where that doesn’t happen.
Every staff member was high spirited, kind, and professional. I was given tests that I had never had performed before and they explained what each was for as well as my options if there was a fee associated. All specialists listened to my …
I visited here 1 year ago. I got an exam for contacts and glasses. When they gave me the contacts, I had to squint to see road signs. I went back and they gave me a stronger sample and they were fine. I went back for the glasses, but …
My kids and I have been patients here for years. Dr. Stanfield is so hilarious and always makes us laugh. The staff is super friendly and works hard to make sure that you’re happy with your glasses, even if it takes you forever to decide on a pair 🙂
I had a great experience! Dr. Stanfield was a friendly professional with an excellent attitude. Sam was extremely knowledgeable and fast paced in her intake assessment and Jennifer hooked me up with a great deal. Thanks guys I’ll see y’all next year!
Amazing staff! Dr. Turner, Ashley and Mercedes were all so very polite. My son and daughter were very happy taking their eye exam at this office with this awesome staff because they made it enjoyable for them. Thank you Dr. Turner, Ashley and Mercedes.
This TSO location is great. I’ve taken my family here since we relocated to the area, and we haven’t had a bad experience yet. The front office staff is great, and the optometrists are top class. Their examinations are very thorough, and …
A fantastic place for eye exams. Everyone from the receptionist, to the nurse and doctor were extremely professional and were very thorough with explanations. The equipment is definitely newer and gives you the option to not have to have …
Dr Stanfield and Dr Turner have seen many members of my family over the past years and they are great. From the moment you walk into the reception and see the very prompt ladies working hard to take care of everyone, to the moment when you …
I have been a patient since 2015, and every aspect of the practice is outstanding. The front desk is extremely helpful, especially navigating through complex insurance problems. The technicians are always super friendly, and treat you like …
I called to talk with Dorian regarding a previous phone call we had for an interview. I called on Friday July 30 and was told he was with a patient, left a message to call me, he never returned my call. I called this morning Monday August …
Dr. Stanfield was great! He got me and my son in for eye exams and explained any questions I had. Even gave us some additional information to help us both. The optical manager was fantastic! She was super helpful at getting glasses and …
My daughter had been having difficulty seeing even wearing her contacts, so I brought her here to get an eye exam. The front office staff were friendly and we were seen right away. Ashley helped us first and was very friendly and …
The entire team at TSO is great and very welcoming. I was seen by Jonathan and Dr Salazar and both were extremely thorough and helpful. They have technology that allows for a smooth and quick visit. Rosana was very helpful explaining …
Not local. The company sold out to “MyeyeDR.” and are very cooperate. I am not sure why they have not updated their name in the appropriate places, but it is misleading. I went in for a routine eye exam and spent an hour and a half in their …
Our appointment started with Joseph who was professional and cheerful. He did an excellent job explaining each procedure. Dr. Turner was her usual amazing self! She has a pleasant “bedside manner”’ and puts you at ease with her apparent …
Everyone here is so nice and friendly! Jen was extremely helpful in assisting me pick out a frame that looked best on me, and was just overall very lovely, bubbly, and welcoming. I can’t remember her name, but the woman at the front desk …
My wife and I had eye appointments on March 8. My glasses came in fine. She ordered contacts and glasses, and contacts were fine. She had to reschedule for April 5, because her glasses were not ordered correctly. She called on May 16, and …
Exam was quick and very thorough! After my exam Tabby helped me pick out the perfect frames. She had lots of patience as I walked around the store for a while, trying on different pairs of glasses. She was very informative about the …
Dr Turner and her staff provide a very comfortable environment with great music. They were prepared for my appointment and had me out within 45 minutes of my arrival. Friendly and competent.
I was definitely unsatisfied with the service I received at Texas State Optical. They had poor communication on how to take care of my lenses as well as not communicating that I had to purchase a year warranty for my glasses. I used the …
TSO offers excellent customer service! I was greeted at the door by Cathie and Susanna who are very familiar faces. The technicians are very knowledgeable and customer service oriented. Jenn also provided excellent customer service when …
Dr. Stanfield and Alicia were so helpful! Everyone was so helpful in explaining everything to us and Alicia was so patient helping us pick out our glasses. We’ve had nothing but great experiences here!
I have taken my children here for years but since they got bought out by my eye doctor they are going down hill fast. They’ve given my son someone else’s glasses, decided to start charging fees that I’ve never had before and the doctor is a …
I had a pleasant experience with the kind folks at the San Marcos location. I had to leave town before my glasses arrived. They had them FedEx to me as promised. I love my new glasses. I can see again. Thank you to the Staff. Lila Witt
The staff and Doctors here are wonderful! They do a fantastic job helping me and my partner with our eye exams and they are very professional and caring of their patients! That guy who works at the front desk is very respectful and caring of my needs.
I would like to start by saying I don’t usually write reviews. I’ve been doing business with this TSO for years. The Doctor’s, the other staff, and the selection of glasses has always been good. However, my last experience was excellent and …
Been going here for 3 plus years.They used to care about the customers but now you get that very corporate feeling where all you are is a number. I called to let them know I might be late to my appointment by 10 to 15 mins, 2 hours before …
Terrible service by the eyewear techs. It took my son and I more than four hours to order frames and contacts because they didn’t seem to know what they were doing. One girl had an awful attitude when I came to pick up my son’s first pair …
This place has really gone downhill since merging with MyEyeDr. Saw the doctor back in August. Ordered corrective lenses. Been back twice to try to collect them without joy. Various reasons given, system down, miscommunication. They even …
I called to make an appointment and the woman on the phone was extremely rude. I went to another doctor to get my prescription updated, but retuned here to buy new frames and lenses. The staff helping with frames and lenses was wonderful.
This place is a joke. Full waiting room nobody has any urgency to get people taken care of. Big mistake coming here. No communication between front desk ladies and patients sadly. They need to keep people updated so we just don’t sit and wait for over 30 plus minutes!!
Nicolas up front and Tabby went out of their way to find my glasses that were ready to pick up. I was so amazed on how well they worked together to help me…I can see!!!
This is the worst optometrist I’ve EVER been to! The customer service is terrible. Every time I call, I’m almost always put on hold for extended periods or sent to an answering machine. I got an eye exam and did not receive my prescription …
Never have anything bad to say about this place. Been coming here for years. Tabby has always been a lot of help to me and my family. She knows her job. She’s been with the company almost 30 years.
Thank you Tabby
Horrible service. Was waiting to get my repaired glasses back and heard a customer telling a salesperson “quit telling me what i have to get. I’m not a kid” etc. Then they lost the lenses out of my glasses there for repair.older kady kept …
Dr. Elizabeth Matthew was absolutely amazing and really easy to talk to. For the first time in my life I have 20/20 vision, and it’s been a surreal, eye-opening experience… 😂 Jokes aside, this is the first time a doctor has been so accurate …
Dorian the general manager was awesome 👏🏽 he was able to get my girlfriend some contacts on the fly as we rushed out of San Antonio and forgot hers at home and we had a wedding to attend to in Wimberly Texas that evening. He saved us big …
Literally was just 3 minutes shy of my appointment and they turned me away. I have been recommending friends and family to come here because of the service but that wasn’t the case here. Very rude and unprofessional of them to do this over 3 minutes. Shame on them. I hope Dr. Amanda Salazar sees this too.
Love this place
Love this place!!!
Good service
Awesome Staff!!
Great experience!!
Doctors are great!
Great customer service !
This place is so warm and fuzzy
Great friendly experience.
5 stars!
very nice
Such terrific customer service!
Excellent and very professional team!
Really friendly and nice
Excellent service! Tabby is an angel!
Great place staff is very nice and helpful!
Everyone is always so nice and helpful.
Great experience, Elizabeth was super friendly!!!
I get consistently great service here.
She is awesome ! Knew exactly what I wanted !
Helpful staff, great products. Very happy !
Kathy was wonderful. Very friendly and helpful
New employee Lylian. She’s hot
Great DR’s and staff. Really nice facility
They don’t care about their customers and that very bad customer service
Great staff and doctors! I would recommend to anyone!
Awesome and fast service with good prices. Would highly recommend to a friend.
Great atmosphere, amazing staff and awesome doctor.
Very nice and friendly staff! Jen was an awesome help.
Worst place to get an exam. They tried to give me the wrong prescription and said it wouldn’t effect my eyes.
Love my new transition contact lenses thank you!
Phenomenal work. Always pleasant and very helpful with my needs
They are awesome and will take great care of you!
Friendly and helpful staff and doctors.
Dr. Salazar, Jen, and Tabby were wonderful! Thank you!
Professional. Friendly. Helpful. Everything you would want in a place that takes care of your eyes.
I have been coming here for years. I love the doctors and staff here!
I was very pleased with my experience! The staff was very friendly and helpful!
Haven’t been there in a while but still the most caring tso I’ve been to
Tabby was such a delight and so very helpful!! Thank you Tabby for taking care of our needs.
The staff is friendly, personable, and knowledgeable.
Tabby was extremely friendly, helpful and professional. Enjoyed the experience.
Friendly, helpful, professional, clean, and efficient office and staff. Set me up with a contacts exam as a walk in.
Cathy was very professional, polite and funny. Great customer service!
I love going here the time they take with you to insure you are satisfied and have the right look. I will not go anywhere else.
Fortunately for me I met Tabby. The best customer service I have ever experienced.
Melanie is amazing! Excellent customer service, friendly, quick and knowledgeable. I definitely would recommend.
First time visit and overall the service was excellent!!!… Thanks to Ashley, Dr. Stanfield and Jen… they will take care of you!!! 👌😁😎 …
The finest people on the face of the earth. Never had better glasses. Very professional. Shout out to the manager, Amy!
Eye doctor is so funny and good. He tweeted my prescription so I could see better for both far and near sight.
My son was really happy with his visit and got some real nice glasses.
I’ve been going to TSO San Marcos for 30 years and have always been satisfied. Thanks Dr. Stanfield and Dr. Turner!!!
Great service, worked with my changing insurance to get the best deal on my new glasses.
No follow up. You will be rushed through and nickle and dimed to death. After spending over 1100.00 on one pair of glasses, I had to call them to see if they were in.
Amazing people working here. Very nice and try to get you the best things possible! I come here every year and its always a good place to come to!
The staff and doctors are amazing!!! They have a great selection of frames to choose from. I would recommend to anyone!
currently searching for a new eye doctor in SM and visited this place today. very nice and professional staff helped me out and I’ll definitely continue to use this place for eye appointments
San Marcos location is ridiculous. Last year when we ordered, I got talked into glasses I didnt want. Specifically told the lady what i was looking for and she ordered the opposite. Decided to try them again. They make you take off your …
I received great treatment from Dr. Stanfield who went out of his way to make sure a difficult prescription for my contact lens worked just right.
Awesome staff and doctor. They were very friendly and patient as I learned how to use contact lenses.
Dr. Turner is professional, friendly, and knowledgeable.
…About a yr. ago or more I went to get my eyes tested/examined for routine check…generally all went well…with little or no glitches… 😉 …. Now it gets interesting: when I finally saw my regular MD…come top find out that TSO (of …
TSO has a very nice set up, plenty of options, and everyone on the staff that I encountered was very helpful and polite. I’ll be sure to refer them to whoever needs an optometrist, glasses, contacts, etc.
Fantastic office! Amazing staff and doctors, very caring and explains every detail from co-pays, lenses, and exam details! Wonderful office for all ages!
The entire staff was very friendly. My doctor even went out of his way to keep my baby calm during the exam.
Amy Gonzales has provided exceptional customer service every time we’ve been in to TSO, and was super helpful when we found ourselves in an emergency situation. We’ll never go anywhere else!
Everyone there was awesome. Great customer service, Jen was very helpful with giving me opinions on different frames as well as showing me others that she had in mind!
I like to shop local, and I used their optometrist. The double check my prescription for the glasses I got after cataract surgery and I’m 20/20.
They are always so accommodating and helpful. Especially with everything going on right now with Covid-19 it was still an amazing experience! Dr. Stanfield and his staff are the best!
THE NURSE AND DOCTOR WERE FINE IT WAS THE SALES ASSOCIATES WHO CAUSED ME TO BE DETAINED AND WERE NOT KNOWLEGEABLE LET ALONE KIND OR HELPFUL. FINAL RESULT CHEAP GLASSES WITH A STEEP PRICE. IN JUST 2 MONTHS MY GLASSES ARE SCRACTHED AND WHEN I …
TSO is great, they said. Ha! TSO is all about money. Went to an appt to see Dr. Turner for a re-examination and then told me it would be a $39 charge. Lil Ms Elena had ZERO interest in keeping me as a client.
Elizabeth♥️ was the best, provided excellent customer service when assisting me with eye exam. The doctors here are basically jesus 🙏 The technicians are very knowledgeable and customer service oriented …
The staff here is so friendly and I like all the extra precautious they are taking to make you feel safe amidst the pandemic.
Top-notch outfit. Really nice employees (they even gave me a home-made, chocolate chip cookie). Always high caliber work. Special thanks to Gary for bailing me out (again). Dude is a wizard when it comes to fixing glasses. Especially for clumsy customers that insist on expensive glasses.
Had two prescriptions to be filled. Tabby was my contact and she did a great job. A first time customer of TSO and will probably return for the next set.
I had an eye exam which was acceptable. I needed eye correction for both near and far vision. They pushed hard for me to buy their expensive Varilux lens that provided correction for far, immediate and near ranges. I bought them. When …
I went in to purchase new frames with no idea what style of frame I wanted. Jen helped my picky self choose a frame that looked great on me! Every little wait time!
As always the service and friendliness of the staff was amazing. I’ve been seeing Dr. Stanfield since I was 9yrs old, he is amazing, very good at explaining what’s going on with your eyes, and very personable.
Dr. Stanfield is so personable and kind. He answerered all my questions and did a through exam. All the staff were warm and friendly as well. Highly recommended!
If I could give a zero I would. Although the eye doctor is very nice and helpful, the front desk people are horribly rude and don’t care about the customers at all. Would never recommend anyone go here and the doctor should honestly find new workers as these girls are going to lose patients for the doctor.
Been going to TSO for a long time now and always have excellent experience. Tabby is really helpful, nice and patient. She explained and helped me pick out my glasses thank you 😁 …
I went in for an eye exam which was ok. I bought new glasses and contacts. I have had to many problems with my glasses. I sept over $500 (with insurance). I had to have them change the lenses twice because they use cheap lenses or product. …
Been going there for years and I really like Doctor Steinfield. However since this office changed from TSO to MY EYE DOCTOR things have changed a lot. I had to make two trips to get the same eye exam as I have gotten in the past. One so …
My daughter was seen over 3 weeks ago. Was guaranteed her glasses would be in by last Wednesday. Still not in. She has called multi times and has not received a call back even though they promised they would. Now I am waiting to talk to …
My husband had an eye appointment over a month ago, and we are still waiting on eyeglasses. Every time we follow up we are given another excuse for the delay. Our order has now sat in a queue twice for more than a week at a time waiting on …
Been going here for years, not a fan of the online appointment..my child needs glasses & I scheduled her an online appointment and I got an email saying rejected & so I tried again.. rejected again..now being pushed out 2 weeks from …
Both myself and and my son, Alex Balch have our contacts fitted by Amanda Salazar. We both have had excellent results. Our prescriptions are always what our eyes need, with contacts that end up very well fitted and comfortable.
Melanie was the best! She was very knowledgeable, caring, and very helpful when deciding what frame I should have. I really appreciate all her help and the price was very reasonable. I will be telling my friend about this place!
Takes to long for the glasses to come in, there are no excuses for this. Can get and have gotten quality glasses from other places in less than a day. Only TSO takes more than a week. I give 5 star for the exams and 1 star because I have to …
Everyone here was friendly and informative, several people checked on me to see if I had any questions, all with smiling faces! I agree with that past review, they have a very lovely staff. They were very, very busy but I was in and out in a reasonable amount of time, which I did not mind since they were so sweet.
Always professional. And polite. And funny
They suck. Called a week before I showed up. Ask the lady about walk insurance. No problem we stay open till 6 on Thursday’s. Get there at 5 on Thursday. Was told sorry we don’t accept walk insurance. This is after i left early from work …
First, they helped me with my insurance. My appointment was right on time, like 3 minutes They told me what they were planning to do (before they did it) They answered all my questions. They were all polite and profession …
This is a great place to get an eye exam or to purchase glasses. They have state of the art technology and a very large selection of frames. They also have a fabulous staff who will help you select your frames, and ensure a proper fit. I highly recommend this place!
Friendly staff and very professional.
While on vacation my son lost his glasses. I called TSO and they went above and beyond to help us immediately. Within an hour we had our my sons glasses and out the door. Everyone,especially the young man that helped us was amazing and very professional. Thank you so much
These guys are like car salesman. Not once did they try to tell me if I needed glasses. They were to busy trying to verfy my health Insurance so they could run another test.. …
AMAZING! I cant say enough good things! The staff was prompt with my emergency, everyone was super friendly and helpful. The doctor even checked to find me the cheapest meds. Dr. Stanfield is a Saint. I will always return to this facility. Thanks again yall.
I went in there a few weeks ago for the usual annual eye exam, they inspected my eyes and said everything was fine with them. I told them my contacts had been bothering me lately so they suggested I switch brands, I agreed and went to the …
I’ve seen Dr. Turner the last 4+ years for my annual eye exam. Over the last year, I’ve developed a serious eye infection in my right eye (lster had chelazion removal surgery by an opthamologist in Austin) and she worked me in right away, …
Service was prompt, would have liked the doctor to spend a little more time getting my reading script a little more tweaked. I wasn’t giving enough time to choose the right magnification. My fault for not asking for more time. I know time is money and she had more patients waiting. I’ll ask next time.
Called and made an appointment and was told I need to call to verify what my vision benefits are if I want to know prior to my appointment. I tried to understand the reasoning why because I’ve never had this issue with any other vision …
UPDATE: I recently had to go back in to the store to have to help my husband sort out his eye glasses issues. I was dreading it. But thankfully they had read my last review and the overpowering scent has been reduced to a light enjoyable …
My daughter was extremely nervous, but everyone was super sweet. Jennifer was amazing and helped My daughter feel welcomed. She also gave us some really great information about our insurance that I never knew about.
Omg! Thank you Tabby! You were so very kind to me. Thank you for helping me with getting my glasses and all you did for me.
My new glasses are wonderful but most importantly you treated me so great! I …
Great service given by technician, Cathie. She explained every thing to me thoroughly & In layman terms that I could understand. She is very pleasant! TSO is the only place I have been coming to since forever.
Texas State Optical of San Marcos is a wonderful place to get your eye exams and prescriptions taken care of. It was very easy to make an appointment by phone. All of the employees there were very friendly and helpful. I am definitely going to continue to go here as long as I am in San Marcos.
Dr. Stan field is awesome. Very professional! Alicia was super nice and informative!
Scheduled an appointment a week in advance online, showed up for the appointment and was advised that online appointments were not solidified appointments. (I got an email the next day staying there was a scheduling conflict) I didn’t …
Dr. Stanfield is amazing. I hope he never retires because I will be lost and devastated. His staff are dedicated and professional and always help me make light of my visit. I love the TSO San Marcos team!
The staff were professional and treated me like I was family. Dr Turner was effective in communicating my problems and what we needed to do to fix me. Optician Jen was a 10. She was cheerful, encouraging and patient with her patient. Please …
Since moving to the area in 2004, TSO San Marcos & Dr. Stanfield have been my family’s primary eye care provider. The staff is very friendly, compassionate & the office environment calm & inviting. I must admit that we haven’t gone anywhere …
I had a very nice experience at TSO, I took my dad for an exam and to get his prescription, everyone in this place is so nice and professional, they had a lot of patience with my 74 YO dad, they made us feel really comfortable in all the possible ways. I highly recommend TSO
I went to the TSO today in order for them to repair my glasses. They were glad to see what could be done until, they noticed that they no longer had a contract with the specific company. Excuse me I paid close to 400. for them 3 or so years …
Disappointed at this TSO location. If this franchise wants to pick and choose what gets sanitized the glasses that patients are trying on and putting back should be the number one thing. But it is not. They want you to social distance but …
Where do I start, Dr.stanfield was great with my patient care, and his amazing tech Ashley. Tso has a variety of glasses at FANTASTIC price ranges. My experience there from the beginning was stupendous, they have these really comfortable …
I absolutely love my glasses! Dr. Sabol and Esme were really great. They were a lot more welcoming than the staff from my last visit. Rosana was so patient with me while I tried on 50 pairs of glasses and had lots of really good suggestions. I’ll definiley be back!
when I asked the lady how much longer on the wait. She said “I don’t know I’m not back there.””Do you want to reschedule” didn’t even try to help me out. Somebody else called back to apologize, but I decided to take my service else where. DO not recommend, on the other hand TSO in Kyle is very fast and respectful of there patients
Wait time is very long. The optometrists are nice, but even checking out took a very long time. Plan on being there at least an hour!
My family and I had eye exams with Dr. Sabol in May 2018 and had a great experience. We were grateful for Dr. Sabol’s kindness and expertise. I would not be able to enjoy my contacts were it not for her patience and many trial lenses. She …
Shady. I over paid (was overcharged) and have been trying to get my money back for a month now. I’ve called numerous times, been promised phone calls back from the billing department that have never happened. I have sent emails that have …
Had the smoothest experience possible. Definitely my go-to for glasses in the future.
I’ve been going there for 10+ years now, really nice staff, very friendly and chatty. They make you feel comfortable and cared for. Melanie was super cool and helpful for the second year helping me pick glasses.
I met the best people, from the moment I interred the door I was comfortable. The staff is amazing, they really work for you. Very Friendly and good prices. TSO on Hunter road — I love you !! (Edit–shout out to Tabby, 3rd pair of frames she showed me were the ones I got)
If I could I would give them no stars I use to love TSO but ever since this Myeyedr took over its been a disaster my son has not received his glasses still it has been 3 months now he had to go in 4 times cause first they had a insurance …
I’m new to the area and had my first eye exam here today. I had a wonderful experience. The staff is very friendly and helpful. I had a great time picking out new frames; they have a great selection. I will definitely stay with this place for all of my eye needs in the future!
Adriana is the nicest front desk employee. She is very accommodating, sweet and understanding! Would definitely be back just for her glowing personality! And Dr. Turner is very nice and a great doctor!
I have gone to dozens of eye doctors, I have glaucoma so I’m in and out of doctor offices constantly, and this has been by far the best experience I have ever had. I had been having trouble using my VSP insurance (one of the most highly …
I wanted to second Paul’s review, it was clear that the eye doc AND his assistant were trying to sell me a certain brand of lenses. After I already mentioned that my previous brand was the most comfortable lens I had ever worn. When the …
Tabby is awesome! Besides providing excellent patient care, she is genuine, kind, and truly cares. She loves her patients and goes the extra mile, even out to the parking lot to help them! My day is always brightened when I see her. Patti H.
Great place to go for your eye exam.
Fast and courteous service great atmosphere
The young lady that helped me Jennifer she’ll be dealing with me and my children …
I went in to select frames. They have a large selection and Jen was extremely helpful and patient. My review was when this store was TSO, which is now MyEyeDr.
Great customer service is hard to come by these days it seems and when i find a business that provides it, im always grateful and want to share. Stacey did an exceptional job in my contact lens exam, as well as all the ladies here. I highly suggest this business for anyone needing or searching for an optometrist/eye care services.
Tabby and Dr Stanfield are the best! I love their attention to detail and kindness. Always first choice!
Doctor Stanfield is amazing! So professional and such a nice person to be around! I was kind of nerves taking my eye exam but he made it fun:) I left grateful and with a smile on my face. Out of all opticals in San Marcos I highly recommend this one! P.s. a lady who was giving papers to sign outside is super nice to:)
I have seen all of the Dr.’s at this location and everyone has been very nice and helpful. I just saw Dr. Salazar yesterday for the first time and she was a real joy. Every tech we worked with was great and Jenn helped me get some cute new glasses. Would recommend
The ladies in the front were great: friendly and efficient in handling our 3 family appointment, including everyone’s different insurance. They took care of 3 family members today. I am so glad for Saturday appointments; hope that never …
I’ve been seeing Dr Stanfield for my glasses and contacts since 2003-04. Nice clinic and nice staff. Conveniently located next to my primary care doctor and my dentist. They occasionally run late for their appointments but honestly I have never been to a Doctor’s office where that doesn’t happen.
Every staff member was high spirited, kind, and professional. I was given tests that I had never had performed before and they explained what each was for as well as my options if there was a fee associated. All specialists listened to my …
I visited here 1 year ago. I got an exam for contacts and glasses. When they gave me the contacts, I had to squint to see road signs. I went back and they gave me a stronger sample and they were fine. I went back for the glasses, but …
My kids and I have been patients here for years. Dr. Stanfield is so hilarious and always makes us laugh. The staff is super friendly and works hard to make sure that you’re happy with your glasses, even if it takes you forever to decide on a pair 🙂
I had a great experience! Dr. Stanfield was a friendly professional with an excellent attitude. Sam was extremely knowledgeable and fast paced in her intake assessment and Jennifer hooked me up with a great deal. Thanks guys I’ll see y’all next year!
Amazing staff! Dr. Turner, Ashley and Mercedes were all so very polite. My son and daughter were very happy taking their eye exam at this office with this awesome staff because they made it enjoyable for them. Thank you Dr. Turner, Ashley and Mercedes.
This TSO location is great. I’ve taken my family here since we relocated to the area, and we haven’t had a bad experience yet. The front office staff is great, and the optometrists are top class. Their examinations are very thorough, and …
A fantastic place for eye exams. Everyone from the receptionist, to the nurse and doctor were extremely professional and were very thorough with explanations. The equipment is definitely newer and gives you the option to not have to have …
Dr Stanfield and Dr Turner have seen many members of my family over the past years and they are great. From the moment you walk into the reception and see the very prompt ladies working hard to take care of everyone, to the moment when you …
I have been a patient since 2015, and every aspect of the practice is outstanding. The front desk is extremely helpful, especially navigating through complex insurance problems. The technicians are always super friendly, and treat you like …
I called to talk with Dorian regarding a previous phone call we had for an interview. I called on Friday July 30 and was told he was with a patient, left a message to call me, he never returned my call. I called this morning Monday August …
Friendly staff and fast service. I Highly recommend it.
Dr. Stanfield was great! He got me and my son in for eye exams and explained any questions I had. Even gave us some additional information to help us both. The optical manager was fantastic! She was super helpful at getting glasses and …
My daughter had been having difficulty seeing even wearing her contacts, so I brought her here to get an eye exam. The front office staff were friendly and we were seen right away. Ashley helped us first and was very friendly and …
The entire team at TSO is great and very welcoming. I was seen by Jonathan and Dr Salazar and both were extremely thorough and helpful. They have technology that allows for a smooth and quick visit. Rosana was very helpful explaining …
Not local. The company sold out to “MyeyeDR.” and are very cooperate. I am not sure why they have not updated their name in the appropriate places, but it is misleading. I went in for a routine eye exam and spent an hour and a half in their …
Our appointment started with Joseph who was professional and cheerful. He did an excellent job explaining each procedure. Dr. Turner was her usual amazing self! She has a pleasant “bedside manner”’ and puts you at ease with her apparent …
Everyone here is so nice and friendly! Jen was extremely helpful in assisting me pick out a frame that looked best on me, and was just overall very lovely, bubbly, and welcoming. I can’t remember her name, but the woman at the front desk …
My wife and I had eye appointments on March 8. My glasses came in fine. She ordered contacts and glasses, and contacts were fine. She had to reschedule for April 5, because her glasses were not ordered correctly. She called on May 16, and …
Exam was quick and very thorough! After my exam Tabby helped me pick out the perfect frames. She had lots of patience as I walked around the store for a while, trying on different pairs of glasses. She was very informative about the …
Dr Turner and her staff provide a very comfortable environment with great music. They were prepared for my appointment and had me out within 45 minutes of my arrival. Friendly and competent.
I was definitely unsatisfied with the service I received at Texas State Optical. They had poor communication on how to take care of my lenses as well as not communicating that I had to purchase a year warranty for my glasses. I used the …
TSO offers excellent customer service! I was greeted at the door by Cathie and Susanna who are very familiar faces. The technicians are very knowledgeable and customer service oriented. Jenn also provided excellent customer service when …
Dr. Stanfield and Alicia were so helpful! Everyone was so helpful in explaining everything to us and Alicia was so patient helping us pick out our glasses. We’ve had nothing but great experiences here!
I have taken my children here for years but since they got bought out by my eye doctor they are going down hill fast. They’ve given my son someone else’s glasses, decided to start charging fees that I’ve never had before and the doctor is a …
I had a pleasant experience with the kind folks at the San Marcos location. I had to leave town before my glasses arrived. They had them FedEx to me as promised. I love my new glasses. I can see again. Thank you to the Staff. Lila Witt
Very friendly staff… professional and knowledgeable.
Tabby was so helpful and patient! Highly recommend!
The staff and Doctors here are wonderful! They do a fantastic job helping me and my partner with our eye exams and they are very professional and caring of their patients! That guy who works at the front desk is very respectful and caring of my needs.
I would like to start by saying I don’t usually write reviews. I’ve been doing business with this TSO for years. The Doctor’s, the other staff, and the selection of glasses has always been good. However, my last experience was excellent and …
Been going here for 3 plus years.They used to care about the customers but now you get that very corporate feeling where all you are is a number. I called to let them know I might be late to my appointment by 10 to 15 mins, 2 hours before …
Best facility to have an eye exam. Alicia has one of the greatest customer service!
Waited 20 min for appt then 10 min in exam room. No acknowledgment by staff of lateness or inconveniencing my schedule.
Dr. Stanfield loves his job and makes every customer feel heard, seen and important!
The office staff and doctors are always beyond helpful and kind. Tabby was so helpful during the process of picking new frames!
Terrible service by the eyewear techs. It took my son and I more than four hours to order frames and contacts because they didn’t seem to know what they were doing. One girl had an awful attitude when I came to pick up my son’s first pair …
This place has really gone downhill since merging with MyEyeDr. Saw the doctor back in August. Ordered corrective lenses. Been back twice to try to collect them without joy. Various reasons given, system down, miscommunication. They even …
Nick was extremely helpful in helping me make decisions that will serve my needs best.
Great customer service and worked with me to get the contacts that fit and felt the best for me!
I called to make an appointment and the woman on the phone was extremely rude. I went to another doctor to get my prescription updated, but retuned here to buy new frames and lenses. The staff helping with frames and lenses was wonderful.
This place is a joke. Full waiting room nobody has any urgency to get people taken care of. Big mistake coming here. No communication between front desk ladies and patients sadly. They need to keep people updated so we just don’t sit and wait for over 30 plus minutes!!
Nicolas up front and Tabby went out of their way to find my glasses that were ready to pick up. I was so amazed on how well they worked together to help me…I can see!!!
This is the worst optometrist I’ve EVER been to! The customer service is terrible. Every time I call, I’m almost always put on hold for extended periods or sent to an answering machine. I got an eye exam and did not receive my prescription …
Never have anything bad to say about this place. Been coming here for years. Tabby has always been a lot of help to me and my family. She knows her job. She’s been with the company almost 30 years.
Thank you Tabby
Horrible service. Was waiting to get my repaired glasses back and heard a customer telling a salesperson “quit telling me what i have to get. I’m not a kid” etc. Then they lost the lenses out of my glasses there for repair.older kady kept …
Dr. Elizabeth Matthew was absolutely amazing and really easy to talk to. For the first time in my life I have 20/20 vision, and it’s been a surreal, eye-opening experience… 😂 Jokes aside, this is the first time a doctor has been so accurate …
Dorian the general manager was awesome 👏🏽 he was able to get my girlfriend some contacts on the fly as we rushed out of San Antonio and forgot hers at home and we had a wedding to attend to in Wimberly Texas that evening. He saved us big …