Texas Windstorm Insurance Association provides wind and hail insurance to 14 Texas gulf coast counties and a portion of Harris county. We have … See more
HORRIBLE customer service. WORST customer service I have ever had. I needed to speak with someone there and they told me to google their information that they do not transfer people or give out phone number. WORST COMPANY EVER
AWFUL CUSTOMER SERVICE!!!!! I work for an insurance company and needed help with a quote and they rushed me off the phone without answering my questions. Great way to get business
Texas Windstorm
In the state of texas they want you to pay for texas windstorm to protect
your home and when you pay your hard earned money texas windstorm …
They have consistently screwed up the billing and cancelled my policy when it is paid through my escrow from my mortgage company. The service is so bad that the survey monkey site on their emails to rate the experience does not even exist.
These people are horrible. They need some accountability. They actually do noting in their office everything is done through the agency and the agencies barely get paid anything for the horrible system we have to work with. I will along …
They were more than fair with the settlement on my hail damaged roof in Galveston.
Service was quick-adjuster was there on-time and was very knowledgeable; paperwork was straightforward. Check was delivered on time.
I applied for a position recently and the HR Assistant scheduled me for a phone screen at a particular time. I waited for the call for 45 minutes until I received an email saying the HR Manager was in a meeting and would have to reschedule. …
All of my experices with this company have been HORRIBLE!!! This insurance is a complete watse of your hard earned money. You would be better off canceling your policy and paying for your repairs and damages out of your pocket. BUYER BEWARE
The only way I could say how horrible these people are was to give them one star which they do not deserve. It took forever before they paid my claim when my home was destroyed by Harvey. During the time I was fighting for them to pay, …
This organization genuinely cares about its policyholders and values the skill and hard work of its employees. I count myself lucky to work with a team of people who are both capable and engaged – everyone pulls their own weight and is …
They have screwed up my billing every year, and every year I have gone at least 2 weeks without coverage because they do not send the correct information to my mortgage lender. Their customer service is A JOKE! They really have no people …
CANNOT be more FAUSTRATED by this company. I have been with them for 10 years and every year price INCREASES but I continue to be a good customer and pay the premium. Now when I sold my house, I cancelled my policy because I did not need …
TWIA BEWARE. They are canceling policies for any reason… They canceled my policy because no original certificate since 1990 … didn’t own the building 31 years ago. They took more than 1/2 of my payment plus “surcharges”. I suspect …
Anyone know of another Good windstorm company in southeast Texas? I’ve had TWIA for more 15yr and within this last 5 month have already spent 15k to reroof my house to get it certified like they ask or they would not renew my policy and now …
Very unprofessional Joann macdonald was rude condescending said ”she ”was not paying for the roof if we did not have our roof covered with tarp you would have thought she was paying for the roof of with her income she then told me to …
TWIA (Texas Wind Is Allstate) will do any and everything they can to avoid paying out a claim. It’s a govt agency so that should tell you everything you need to know about the organization. When does the govt ever run anything efficient? It …
Jeffery was a fantastic roof adjuster and explained everything during the inspection process of my claim. Thomas was great in helping me get my claim approved and in providing all of the needed documentation. I’m happy to have TWIA …
Recent “baby tornado” flew through our yard recently, knocking down tree limbs and our fence. Hesitant to contact TWIA after the horrible experience with Harvey damage, I wasn’t expecting much. Not this time though. From the first call, …
A commercial building
Very friendly people
Covered
Awesome place to work.
Great work environment
Awesome company to work for!
Great place to work… Awesome work environment.
Great company, very customer service oriented
Friendly person answered on the first ring! Wow! I love Texas.
No service at all
Very unhelpful and don’t really care to make things easy for you. Probably the worst quoting system of all time.
Run from the this business, nothing but a fight to get what is even close to what is right. Hire a public adjuster if you have a claim against them
This is the most poorly managed entity that I have come across in a long time. Unresponsive, unethical and no one takes any responsibility.
Unfortunately this company wasted my time & my money. And has no integrity.
HORRIBLE customer service. WORST customer service I have ever had. I needed to speak with someone there and they told me to google their information that they do not transfer people or give out phone number. WORST COMPANY EVER
Great employees but sadly they’re all Dallas Cowboys fans…lol
AWFUL CUSTOMER SERVICE!!!!! I work for an insurance company and needed help with a quote and they rushed me off the phone without answering my questions. Great way to get business
They referred me to TDI. Very poor and Difficult to understand they need a public relations course!
Texas Windstorm
In the state of texas they want you to pay for texas windstorm to protect
your home and when you pay your hard earned money texas windstorm …
They have consistently screwed up the billing and cancelled my policy when it is paid through my escrow from my mortgage company. The service is so bad that the survey monkey site on their emails to rate the experience does not even exist.
These people are horrible. They need some accountability. They actually do noting in their office everything is done through the agency and the agencies barely get paid anything for the horrible system we have to work with. I will along …
They were more than fair with the settlement on my hail damaged roof in Galveston.
Service was quick-adjuster was there on-time and was very knowledgeable; paperwork was straightforward. Check was delivered on time.
I applied for a position recently and the HR Assistant scheduled me for a phone screen at a particular time. I waited for the call for 45 minutes until I received an email saying the HR Manager was in a meeting and would have to reschedule. …
All of my experices with this company have been HORRIBLE!!! This insurance is a complete watse of your hard earned money. You would be better off canceling your policy and paying for your repairs and damages out of your pocket. BUYER BEWARE
The only way I could say how horrible these people are was to give them one star which they do not deserve. It took forever before they paid my claim when my home was destroyed by Harvey. During the time I was fighting for them to pay, …
This organization genuinely cares about its policyholders and values the skill and hard work of its employees. I count myself lucky to work with a team of people who are both capable and engaged – everyone pulls their own weight and is …
They have screwed up my billing every year, and every year I have gone at least 2 weeks without coverage because they do not send the correct information to my mortgage lender. Their customer service is A JOKE! They really have no people …
CANNOT be more FAUSTRATED by this company. I have been with them for 10 years and every year price INCREASES but I continue to be a good customer and pay the premium. Now when I sold my house, I cancelled my policy because I did not need …
TWIA BEWARE. They are canceling policies for any reason… They canceled my policy because no original certificate since 1990 … didn’t own the building 31 years ago. They took more than 1/2 of my payment plus “surcharges”. I suspect …
Anyone know of another Good windstorm company in southeast Texas? I’ve had TWIA for more 15yr and within this last 5 month have already spent 15k to reroof my house to get it certified like they ask or they would not renew my policy and now …
Very unprofessional Joann macdonald was rude condescending said ”she ”was not paying for the roof if we did not have our roof covered with tarp you would have thought she was paying for the roof of with her income she then told me to …
TWIA (Texas Wind Is Allstate) will do any and everything they can to avoid paying out a claim. It’s a govt agency so that should tell you everything you need to know about the organization. When does the govt ever run anything efficient? It …
Jeffery was a fantastic roof adjuster and explained everything during the inspection process of my claim. Thomas was great in helping me get my claim approved and in providing all of the needed documentation. I’m happy to have TWIA …
Recent “baby tornado” flew through our yard recently, knocking down tree limbs and our fence. Hesitant to contact TWIA after the horrible experience with Harvey damage, I wasn’t expecting much. Not this time though. From the first call, …