We are using alcohol- and bleach-based disinfectants that are commonly used by doctor’s offices to disinfect our instruments and office furniture several … See more
Read More| Friday | 8AM to 12PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
| Thursday | 8AM to 4PM |
160 E Lake Howard Dr, Winter Haven, FL 33881
(Translated by Google) Very professional and organized service!
(Original) …
(Translated by Google) The worst clinic I have ever been to. I have never been able to call and talk to someone who can solve me on the spot. My worst experience. I do not recommend it!!! …
(Translated by Google) Excellent care, the nurse helped me a lot with the translation, very kind, I recommend it in winterhaven. …
(Translated by Google) Very good, the staff is very attentive, the doctor is very kind, I like the attention, everything is fine. …
(Translated by Google) Very friendly staff and Dr. Bradfield excellent professional …
(Translated by Google) I’ve been trying to get an appointment online and by phone for days and no one answers me.
I mean I don’t understand 🫠 …
I was a little concerned reading the reviews but everyone was very pleasant and Dr. Stuart was very understanding and informative. He put a tube in my ear and it was relatively painless.
It was a very good experience & hope they can heal my dizziness.
Speedy service and the staff are a joy.
Fast, friendly and always goes above and beyond for their patients
This is an amazing place.
It was awesome
It was ok
It’s great positive as well as excellent staff
Kind and professional staff.
Always great service
Very good Nice staff Dr helped my problem & was very kind & caring
Front desk person rude. Don’t go here.
They are great at what they do!
Very nice and through
Love this place! The staff and Dr. Bradfield are very friendly and professional.
Very nice atmosphere.
The visit went very well and on time.
Good
Friendly atmosphere & excellent quick service!!
On time
Very efficient. Staff very knowledgeable
Wait time was horrendous!
I love Dr Barfield such a caring spirit
They try to be as thorough as possible. I appreciate this.
Care was extra fine!
They are all very professional they work with you in every aspect I’ve been going there several years and have fought my insurance companies to stay there
Very friendly and knowledgeable staff. They were very quick and professional with their testing.
Very pleasant, helpful and competent.
Everyone is very kind and professional. Def recommend
Not enought time with me, went in with an eye ache & still have it!!!!
The wait was over 90 min & that’s unacceptable . With no explanation .
Excelent services I felt very satisfied the employee ate veré special thanks
Cured the problem right away .Will be returning for other exams .
very excellent service and the staff is super fast with appointments
Never answer the phone to scheduled and appointment. I have to drive to the office to make a appointment.
The staff was really friendly. Fast service and clean area
If i could give this place zero stars i would, the staff gave me such a hard time to give me my allergy vial trying to charge me over $200 when I’ve never had to pay anything before, turned out they ran my info incorrectly then called me …
12/10/2013: You would think the doctors would read these reviews. I am a registered R.N., Master’s Prepared. The staff to me is not friendly, “take a seat”, I know that, its the way they say it. Usually if the staff is NOT happy, this …
Very safe, very professional, and has everything to take care of any allergy you can have. The personal is the best. They have employees tha Speak English and Spanish.
Terrible service. Never answer phone or call back when we leave a voicemail. They are super rude in the front lobby. Will be looking elsewhere for allergy shots
The worst place, bad customer service, very rude staff, nurse and doctor all of them👎 …
Very fast professional service. They were very thorough in my examination I was pleased.
Very good experience with Dr. Merritt. Thank you!
Literally the worst medical care I have ever received. They never answer the phone and take weeks to send you the important vital medication that you need. Do yourself a favor and find a better allergist.
I’ve been a patient here for around a year now. Today I brought my kids to an appointment in the morning around 8:30 am. When we got out of the car, we were swarmed by mosquitoes. They were everywhere… That is to be expected given the …
I am not sure about other locations but at least the Winter Haven location make sure you stay away. I was advised by other people not to seek treatment at this office and I am sorry I did not listen. Nothing but a bunch of unprofessional …
I would not advise anyone to go to The Barranco Clinic. I agree with other reviews I read that this facility is all about money. I paid $510 upfront, out of pocket for a minor office procedure to stop my nosebleeds. This amount did not …
We never got passed the phone call. I was intending on setting up a visit for as new patient. Understanding that by not carrying insurance I’ll expect to come out of pocket for my testing, examination, but to tell me it’s going to be …
Horrible staff. ARACELI IS RUUUUUDDDEEEE. I called for a new patient appointment for my husband and put it like this I CANCELLED ON THE SPOT. QUIT ARACELI BECAUSE YOU HAVE NO CUSTOMER SERVICE MANNERS OR ETIQUETTE. DISGUSTED. …
All I wanted was a proformat invoice as requested by my insurance to purchase my hearing aid and the assistant told me they don’t do invoices and I should for it and the will give me a receipt. That’s the most unacceptable insult I have ever received in my life.
Everyone was very helpful and courteous to us and they did see to my wife special needs
In on time
Treated quickly
Removed stitches …
Great dr but to get someone on the phone is impossible !
I like Dr. Stuart a great deal. The only problem I had with my appointment was I sat in a room for an hour waiting to see the doctor.
I started out 16th in que, went down to 9th, got ring and then I was back at 16th. I have been on call for over 30 minutes and am now 14th.
Very courteous and professional. The nurse explained everything, as I was tested.
Had an appointment for dad and they just keep calling other people that had arrived after us. We waited almost 2hrs with an appointment to see the doctor. I would be looking for another place to take my dad for his hearing aids
I asked for a receipt that I could turn in for reimbursement and to include services and diagnosis codes and the only thing she gave me was a receipt for what she ran my card for. Now I can’t get anyone to pickup or call me back…very poor service.
Very best Doctor!
Everyone
At this clinic is top flight!!
I made an appointment at the Winter Haven location, as it came highly recommended. Upon arrival, I checked in and waited at the counter. I was told to have a seat and they would call me up (I sat down and was called within 30 seconds). When …
My son was shuffled around for visits with ENT back in 2018 and we were given very conflicting points of view. We ended up having his surgery done thru Watson clinic instead. He now needs to be seen for an allergy appointment and no one in …
Great clinic. The wait time can be long at times, but the medical service is exceptional. Dr.Lyle is my Doctor; he and his team did an amazing job with my surgery last week. They made sure I was comfortable and the pain was minimal. 12/10 satisfied would recommend The Barranco Clinic.
I took my daughter today to see Dr. Brooker. Not sure about the other reviews, but the entire staff was very courteous and nice. Very professional attitude by all I encountered. Dr. Brooker is an excellent physician, explained the procedure and walked my daughter through every step of the exam.
The new process of a patient using a tablet to update patient information is needlessly long and unnecessary. This data is already available and I should not have re-enter information already in the system. Please review your process and simplify it. Other than that, the visit was what I expected.
I’ve been in a few times. The lab tech was nice but the doctor runs it like a money factory and cares very little for patients. He is in quick, seems impatient, has his nurses running laps, and has little desire to discuss or address …
I don’t understand why I wasn’t informed of needed tests before my surgery could be scheduled and possibly be given the test orders to be given to the labs for the tests at my last appointment! I had to make three calls to find out I needed tests and so I get my pre-surgery tests orders.
I never have any issues with the Barranco clinic but this time I really enjoyed my visit. I felt like Kelly really listened to me about my ENT issues which ended up not being an issue at all.
Was very happy with Emily, audiologist. She is kind and caring. I would recommend her if you have hearing issues.
Staff was great and cared about me. Dr Merritt talked to me clearly so I could understand everything going on.
Someone dropped the ball. Set in the waiting room for 2 hours.
I won’t set that long again. I will be asking guestions.
Paid $400 for them to tell me to not blow my nose and swallow what I am choking on. I got robbed. All Dr Merritt did was put a scope down my nose, told me there was nothing that could be done with my problem. Stop blowing my nose and …
Very Good Experience, the staff was GREAT and Dr. Joseph Bradfield AMAZING!!
Front desk are rude and you have to wait forever for been check in and another eternity to be seen by the Dr.
Very professional. I was seen at my appointment time and was out very quickly.
WOULD NOT RECOMMEND WENT FOR HAVING A MINOR EARACHE FOR MONTHS AND HEARING TEST
.THE EARACHE HE DIDNT COMMENT OTHER THAN I HAVE SOME HEARING LOSS AND IT COULD BE ARTHRITIS..Gave NO RECOMMATION ABOUT EARACHES VVERY DISAPPOINTED
WAITED FOR THE APPOINTMENT ALMOST 2 MONTHS
I think that there is not the necessary cleaning in this room, that is to do examinations to the patients, The staff that works in each area are not friendly, much less friendly
Dr. Stewart addressed another area in my left nostril due to nose bleeds. I had an appointment 6 weeks earlier for a right ear wax impaction, appointment was rescheduled by the office. I was able to dislodge the impaction, at home with over …
Was disappointed the issue that I had made the appointment for EAR ACHES FOR MONTHS WAS REALLY KINDA NOT THE ATTENTION I FELT IT NEEDED GOT…DOC SAID IT COULD BE ARTHRITIS DIDN’T FEEL I NEEDED ANTIBIOTICS WHICH I DIDN’T ASK FOR…WONT RETURN TO THIS OFFICE
I have been a Barranco patient for over 10 years. I have been very pleased with Dr. Brooker. The allergy dept. lately has been difficult to reach by phone and allergy vials have been late. …
It ended up being a waste of time nothing was resolved. $30 later over and above my insurance I was not satisfied. I already knew I had hearing loss but after several testing that’s all that was concluded that I have hearing loss. So waste of time 😕 …
Our experience of the front desk was non empathetic and rude when we were asking questions to try and be seen or make an appointment. They said they are going to call me. Why can’t I make an appointment now, I’m standing right here. Still haven’t called me 2 days later and our need to be seen is urgent. We took our business elsewhere.
The allergy never returns calls. I left 2 messages. Emailed the doctor and today is Friday so after trying since Monday I canceled my appt. All the other departments pick up but not the allergy department. It takes them days to respond if …
Very professional, great Doctors and staff. Beautiful view while you wait. Although the wait is very short. As far as the waiting room big comfortable area.
Also remember the no cell phone sign is due to the type of machines they use for special Diagnostics.
Dr Merritt was wonderful in helping me with my anxiety. The appointment was changed to the Nurse but I refused to see her. They changed to the Dr and I was greeted with understanding.
I rate it 2 stars simply for the difficulty of getting making an appointment. I have never called when there was less than 10 people ahead of me. And I waited once for 45 minutes only to lose the call when I was next. They don’t offer call …
I’m very pleased with the nurses at the Barranco clinic for there are very concerned with me when I go in for my allergy injection of how I’m feeling after the injection is done and everything so I have no complaints God is good thanks to the Barranco clinic.
I’ve been seeing Dr. Merritt on and off since 2020 when I was pregnant. I took a break from seeing him for a while when I had my baby and when the problem came back, I returned to see him. The problem I was experiencing with my ear has yet …
I have had a LOT of experiences in doctor’s offices.
It was obvious to me that there was tension between staff, regarding being short handed. …
When I arrived for my 10:15 appointment, I knew I had a problem. The parking lot was completely full. I circled the lot and decided to park in the grass, between the sidewalk and the lot, next to the dumpster. I got into a line as soon as I …
I wanted to reconfirm my appt for tomorrow 2/17 but couldn’t get thru appt line. I waited yesterday for 50 minutes and appt secretary transferred my call to an extension that rang with a busy signal. So never got thru. Dr. Joseph …
Emily for the ENT(hearing) part is great.. She’s caring, sweet, and understanding as well as helpful.. I only deal with this part with Barranco.
Dr.Bradfield is without a doubt one of my favorite Doctors. He is kind, caring, and gentle, and made me feel I’m important to him.
Extremely pleased with the attention received. However, drug prescribed by doctor was sent to a pharmacy in Miami which I have not used since moving, three years ago, to my present address in Davenport, FL
Staff is very rude. I had a emergency situation and they would not even fit me in for a appointment or call me in any medicine. I have had a ear infection for going on for 6 weeks now and they have done nothing about it they don’t seem to care very well about there patients at all. Would not recommend this place to anyone!
I always enjoy this office. It has a view of the lake and inside reminds me if a cabin. I never want more than ten minutes for my appointment and the staff has always been very nice
I arrived early for my appointment and was taken right in for getting ready to be seen. All persons that I was involved with were both friendly and professional. …
I went here a couple of times for allergy issues. After 3 visits that included an allergy test, x-ray, and two 10 minute doctor visits..the same conclusion was given, I have allergies. Duh! They offered me another nasal prescription that …
Dr. Brooker was awesome, he was able to get me in the next day and helped me with my health issues. Nice job Dr. Brooker! Thanks!
They insisted I had TMJ and just allergies for close to a year. I had stage 3 throat cancer. Would never recommend this clinic.
I have been receiving allergy shots at the Barranco Clinic for years. It has always been slow when trying to get a new allergy vial but in the last year it has gone from not good to horrible. I called for a new allergy vial 6 weeks ago and …
My son was referred to Barranco ENT for a tonsillectomy. Worst office ever. Scheduling the surgery was a nightmare. Like it was a big inconvenience to schedule the procedure during summer vacation. And they acted like I was trying to …
I had heard some unfavorable reviews before I went to the clinic. I don’t understand why as I found everyone at the clinic to be very professional and very friendly. Dr. Stuart took time with me, answered all my questions, and made a plan of action. I am very pleased with the clinic.
I’ve been twice to this doctor’s office. The receptionist act as you’re disturbing them as well as having a Do not bother me attitude. The technician or doctors assistant was trying to get me to do a nasal X ray, and once I asked why she …
I didn’t wait at all to be called back. The nurse practitioner came in quickly and removed the wax from my sons ears and checked for any fluid in the ears. Very satisfied.
Was supposed to get a explanation on usage of the nasal spray I was prescribed but was given a paper with instructions on holding my nose and blowing to help with ear congestion and on the back ws the three items I needed at the pharmacy. …
Not even close to meeting my expectations, I went for an allergy evaluation and was greeted less than enthusiastically by the staff, there was no explanation of what the charge would be before the visit, I went as self paying and when …
This was our family’s first time here and we encountered some worrisome issues when bringing our son in for possible hearing issues. …