Dr. John A. DiPreta, Dr. Jeffrey Lozman, and Dr. Richard L. Uhl were named “Best Doctors” in Capital Region Living Magazine’s 2016 listing. … See more
Read More| Friday | 8AM to 8PM |
| Saturday | 8AM to 4PM |
| Sunday | 9AM to 3PM |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
| Thursday | 8AM to 8PM |
1367 Washington Ave Ste 300, Albany, NY 12206
My son recently broke his femur and Dr. Schneider performed surgery on him the following morning. Dr. Schneider and his staff are very professional and thorough with each visit. I would highly recommend them!
Prompt check in. I waited about 15 minutes to see my Dr. I had an appt. with Dr. Whipple.
Terrific bedside manner, very patient, & explained my injury,the procedure & …
All the staff are very nice and thorough!!
I am grateful for everything they have done for me and continue to do! Thank you all for caring so much!
Have been coming here for several years. The physicians nurses and technolgist are all excellent and caring. Usually easy to get in to see your Dr. Over all a excellent Orthopedic center.
The staff are wonderful. Dr John Czajka is the best. He truly cares about your well-being. He explains everything and takes a genuine interest in you.
I love that the doctors are so knowledgeable but I don’t understand why I even make an appointment if I have to wait over an hour after the time I made it for. I left work early for my appointment and waited over an hour to even be seen. I …
Dr. Roberts and his staff are the best. He has always made himself accessible to me. I have emailed Mandi numerous times with questions for Dr. Roberts and I always get a quick response.
Dr. Das and his staff couldn’t be more professional and competent! My experience was exceptional – fast and thorough. I will continue to recommend him to all my friends and acquaintances.
I was disappointed and left this practice for ortho ny. dr bannan did a poor job of explaining my condition and mri results. He basically told me I needed to see another physician in their practice but was told there where no appt available for over a month while I was in pain. This practice leaves much to be desired for the patient.
I see DR. ZANOROS and he is the most polite MD I’ve ever been to. He listens and takes his time with you and also answers any questions you may have- I’d recommend him to anyone!
Dr. Gerdeman and his Assistant Kendra are top notch. Efficient, right to the point and helped alleviate my pain. He is a gifted Doctor. I am grateful for the care they provide at The Bone and Joint Center in Albany.
Secretaries were terrible and you were lucky to get a call back. My diagnosis was a cortisone shot and a month of PT and then if the pain still subsided surgery. After I had a bad reaction to the cortisone shot and never received a call back (this is common) I transferred to Ortho NY.
We could not be happier with Dr Phelan!!! He’s so personable; it feels like we’re sitting with family getting medical advice!
Dr Flaherty and Dr Lawrence are exemplary doctors! I only gave 5 stars because you don’t offer 10… Awesome staff, nice facilities and several locations. If your shopping around, you can stop here!
My experience with this place was awful.
My appointment was at 2 30 I got there at 215 awaited about 25 minutes before they took me to the other waiting room .I waited for an hour and the doctor didn’t …
Left in a room for a hour then doc came in never introduced himself. Sent me for a x-ray and never explained it then sent a script to my pharmacy but never explained to my insurance why he chose the product he did so could not fill it saw …
Great staff!!! But you have to wait for over an hour in a small room to be seen. And if they request xrays or imaging you need to come back again for results and have to wait again for ever in a room to wait for a doctor. Ridiculous. Never again!!!
Great staff! The doctors that I have seen are very knowledgeable and honest. They made me feel more comfortable about getting my surgery.
Dr. Roberts did a total replacement of my hip a couple of years ago. I was skiing nine weeks later without any pain or discomfort. I hope he can do the same for my knee!
Everyone at this practice is so incredibly kind. From check-in to Xray to check out.
Thank you to Dr. Marinello and Jen. I appreciate you both.
Capital Region Ortho is by far the worst medical practice in the area. The staff could care less about patients and the medical practitioners care even less than their staff, if that’s even possible. …
Dr. Alfred is very caring. There is never a long wait for him to see you. Highly recommend!
Dr Dorota Hausner-Sypek is the best out of all my Dr’s shes the who figured out i was having side effects of one of my meds and changed it and i had seen 3 Dr’s after the side effects started but they never realized it. She i patient and …
Dr. Mulligan is always the best. Take the time to talk and answer all your questions. Appointments there at the Bone and Joint Center are always prompt 10:15 appointment is at 10:15 appointment. And the staff is always so nice.
Book an appointment and plan on waiting at least a half hour but probably longer. They will get you in but apparently to get another patient in the door…which equals more mon ey for the practice. I get the practice wants to make money …
Dr Lozman was very friendly, personable, caring, knowledgeable, just all around perfect! If I ever break another bone, I’m coming to him!!
By far the easiest experience I have had with a spinal issue I have been battling for over 20 years. Highly recommend
They are always so busy and make you sit in the waiting for an unnecessary amount of time and then when they bring you to the room to wait for the doctor, you wait an additional amount of time. I was waiting in the room for the doctor for …
I am so pleased with my decision to change doctors, having found out about Dr Roberts and his hana table anterior hip replacement procedure from a colleague and watching the video featured by a Albany NY local television station as an …
I don’t like this place. I had severe pain in my shoulder and went in to see a doctor. A cortisone shot and some Tramadol was what they gave me. It did not help so I went back. The doctor made me feel like a fool. “Oh.. it’s your …
Dr Whipple is both professional and knowledgeable. Leads the patient through the problem towards cure with absolute care. …
Dr. Morse really explained everything well. As well as all my options. And he really seemed to care about my best interest as far as my injury and treatment
I called the day i recieved my injury. The office got me right in within an hour. Everyone was so nice. Then i called after the weekend said i was still having problems once again got me in within an hour. No other doctor at any office have i known to do this. Thank you very much.
Dr Riccio’s Secretary is a nasty demeaning human. Took my 80 yr old mom there for her visit with Dr. Riccio. His secretary, Jessica McNally, is the most rude disrespectful human i have ever met. I can’t even believe she is still working there. She should not be working with the public.
Doctors Lozman & Mulligan are awesome 5 stars.. Physical Therapy center Every employee is great 5 stars..
Only issue is with paperwork getting where it needs to be and having phone calls returned.
I highly recommend Dr. Gerdemon. He does not make me feel rushed and will answer any questions about my joint issues without talking down to me. When my son was injured I dropped his old sports medicine Dr. and brought him to Bone and …
Appointment @ 2pm seen on time. Dr. Gerdeman was excellent. Ordered an MRI, which needed prior approval. I was driving home @ 3pm, his office called they had obtained the prior approval for the MRI and faxed my prescription to the MRI facility. Healthcare at its best!
Dr Mantica is amazing .she corrected my 4 yr olds hip dysplasia in august.Shes very carreing and makes sure all your questions are answered.
They placed us In a small room and shut the door where it got extremely warm. You have to have a lot of patience to come here. Always have to wait over an hour before anyone comes to see tbe patient. Even though they’ve spread out the doctors on the different floors. Still waiting 1 hr 20 min later to talk to doctor for 5 minutes.
My daughter is 16 years old and all staff at the bone and joint center was wonderful to get. They all tried to make her as comfortable as they could. They are fantastic. And Dr. Das is amazing And We would recommend him to everyone.
Dr Fuchs is a wonderful doctor. I could not be happier with my new knees. I recommend him to everyone I can. I see other people who had their replacements done elsewhere and I thank God I went to Dr Fuchs.
Follow up…..I called again, hit 0 on the phone on the off chance Id speak to a human,,,did!..told her my story, connected me to a manger…….voice mail.. left messege..3 days later..no return call, Responded to the “Owner url given..no …
First time, nothing happened. They scheduled an appointment 3 weeks later, the MRI 4 weeks later. When I got there for the appointment they said, you haven’t had the MRI yet, I had to rescheduled the appointment. So, I wasted 4 hours of …
I was referred to this center by an EmUrgentCare physician. I will say this, all the staff but the doctor were polite and kind. The doctor on the other hand gave a very standoffish and cold attitude. He gave me no diagnosis as to why I was …
Dr Morse does excellent work and has a wonderful bedside manner. I would highly recommend him to anyone.
I had an appointment with Dr. Zanaros regarding my carpal tunnel pain. I had the nerve testing and I already had the endoscopic hand surgery and I am doing so much better. Everyone has been so nice and Dr Zanaros is a great doctor, thank you for fixing my hand 🙋♀️✋ …
Dr. Bagchi and his Staff totally ROCK.
He’s an amazing Surgeon, kind,compassionate, to the point,refreshing .
MERRY CHRISTMAS 🎅 …
Dr.Iqbal was generous with his time explaining the upcoming procedure. Very professional, courteous and informative. Thank you Dr. Iqbal.
The doctor was very thorough in diagnosing my condition and explained it very well. I appreciated the time he took to ensure that I understood everything.
I’ve never been treated so poorly in my life. This “nurse” was beyond rude. She should be fired for the amount of disrespect toward me and my time wasted. I’ve been though many tests all week and she proceeds to say I never did. Since the …
After a horrible experience with Brian Quinn, which I posted about the start of my comp case, I went to Dr. Khalsa for a second opinion August 25th after my nurse case manager told me it was Capital region Orthopedics; had I known this was …
I am so thankful to have been introduced to the Bone and Joint Center. My PT recommended Dr. Zanaros for a shoulder problem I was experiencing. My problem was remedied by a very professional, knowledgeable doctor who took care of my …
Dr. Dipreta has a seriousness about him- and is very professional. He is open about his diagnosis and offers viable options and he works with you to determine which may be best for your situation. He is kind to my other children who are …
Fast, superficial exam, lack of explanation, didn’t review x-rays with me, gave me an injection and out the door. My knee has gotten worse since the visit. I need to see a thorough, caring ortho practice. X-ray tech was nice.
Best of the best when it comes to orthopedic care. Dr. Zanaros is a true professional, answers all your questions, and gives the feeling that your not just another patient. I’ve dealt with several of the doctors in the practice, and they’re all extremely knowledgeable and caring
Dr Alley has helped myself and my wife for years. ALWAYS helpful and knowledgeable and has a pleasant manner. Never made to feel that he is hurrying on to the next patient.
I have never had a good experience with any doctors in this building. I dont believe they are qualified to be surgeons or doctors. They just seem to be there to collect a check. I went out of state to get an opinion and the doctors couldn’t …
If I could give no stars I’d do that. This is place is ridiculously slow . 1 hour and 45 mins to get a room then another hour an 45 mins to maybe see a doctor? After a while I just got up an left cause my health is more important then waiting on these people. Go to your primary doctor an get a referral an see some one who cares
this office has no concept of how schedules work or what the word appointment means. typical example of a Dr devaluing a patients time.
Reception staff are pushy and annoying, they seemed more concerned with clothing shopping online than seeing patients, wait time is atrocious. Watch out for that no show no call fee $50, I forgot I had an appointment (my bad), they WILL NOT call and remind you. Only went there once and will not be going back. Doctors are nice.
Drove an hour to be seen on a Sunday and was turned away because I had already been to an e.r. the light before ( that wouldn’t give me a cat scan) wound up having several torn ligaments whn I finallynwas able to get looked at. What a disgrace
I have three major things wrong in my right food. The original orthopedic misdiagnosed the problem. I was in terrible pain and the orthopedic urgent care refused to see me because I had already been seen by someone else. They used the …
Dr. Lozman is the absolute best! He really cares about his patients. I would recommend him to anyone that wants a competent, kind, thorough orthopedic surgeon to get them back to health!
I love dr Tuscon but the support staff. X-ray lady was rude and frustrated with me because of the swellling I was unable to move my knees as she so desired. She never once pulled up my clothing to view the area she was staying, I thought that was odd and neglectful. Maybe not I will ask the dr.
Dr Deprita is very likable and in my opinion a very competent and efficient doctor. He is the one who performed my surgery. He showed great concern to my health and is the brain behind my present state of health. I can walk with ease and I …
Poor patient care doesn’t listen. I was Diagnosed with a shoulder sprain and muscle spasms. Well maybe in my arm but in my back wear my pain is that he refused to hear is not a muscle spasm and continues to get worse. Even the staff are rude and disrespectful. Oh yes and they love to hang up on you.
Dr. Andrew Morse was exceptional. Excellent skills and excellent professional mannerisms when dealing with patients. 5 stars.
The nurses and my doctors (anesthesiologist included) were absolutely fantastic for my recent ulnar nerve surgery. Highly recommend Dr. Quinn and Dr. Kennedy, as well as all the nurses. Thank you so much.
Dr. Gerdeman provided excellent care during my walk in visit today. He took the time to thoroughly explain my condition and treatment, it’s likely progression over time as well as feedback on an evolving treatment option I had read about. …
I wouldn’t go anywhere else to received the type of care I received at this facility Dr. Zanaros And his team are the best of the best and I would recommend him to anyone on any day. Thank you, Claudia Cuttino
Spent hours waiting..I would call it “non-urgent” . In fairness, it might have been unusually busy but I don’t know. The doctor was good. The check-in and check-out staff were annoyed that I existed. Customer service training would be a good start for these glaring sourpusses.
I was in a horrible car accident on the highway I was in a Prius and was hit by a huge van going 55 mph. I went here to get answers and to stop the constant pain. That was a bad idea, Horrible nurses never on time rude and will not spend …
Dr. Rosenbohm and his staff are always friendly professional and knowledgeable I recommend them to anyone who is having an issue with a bone or any other problem that they may be able to take care of
This place is horrendous. I had to wait over 2 hours for someone to finally call my name. I was in extreme pain. And when they finally did the physician’s assistant (there was no physician/doctor present in the office) was asking me …
Dr. Zanaros is an excellent Orthopedist. He listened to my concerns and provided thorough analysis of what was going on, as well as easy to follow tasks to correct the issue. He had great bedside manner and got me in and out relatively quickly.
Completely fed up. I will start by saying that all the staff members who were not doctors were very pleasant – they are the reason for the one star. This was the second, and last, time I will visit Capital Region Ortho. I had a terrible …
My experience with Dr. DiPreta has been very positive! I had surgery on my foot in February after procrastinating for about five years. It was quite involved and a more difficult recovery than I had ever invisioned but in the end, I’m …
Dr. Toussaint and his nurse LuAnn were wonderful. They were very thorough and helpful. I would highly recommend them to anyone who needed to see an Orthopedic. It was an A+ experience from beginning to end. The front end staff was also very friendly and helpful.
While checking in for my appointment today the front desk help was so ensconced with her texting conversation that she didn’t even noticed my presence. I waited to see how long this would continue. Finally she looked up and was startled …
Went on Sunday, forgot my card, were unable to help me. Took my address first, then went in back. Then came back and said they can’t process it. It’s on a website, right? Might be a little inconvenient but not impossible. Went home to get …
I am grateful for that pleasant experience despite my current circumstances and how genuine he was. His energy was good and I respect how explained everything.
Dr Ally is personable and has a commendable way of explaining your medical condition in such a way that you understand all points of your care-without a medical degree! When I leave his office I have a good understanding of what’s expected, both from the practice and myself, on the road to recovery. I would rate his service a 10.
While practice side of the house is great the billing side leaves a lot to be desired in my opinion. I was over billed on a visit and when I submitted the claim to my FSA, CDPHP denied the claim because B&J’s billing error. To fix this …
Had follow up for recent injury scheduled with specialist for 12/21/18 10:30, they called me back the next day saying it had to be changed to 12/21/18 at 11am, no problem. I get here to check in before 11am and the receptionist said it was …
I brought my 17 year old daughter to see Dr. Gerdeman for knee pain that urgent care couldn’t help with. Dr. Gerdeman is knowledgeable, caring, and approachable. He explained his diagnosis and gave us plenty of time to voice concerns and ask questions. We feel confident with his treatment plan and look forward to feeling better soon.
I was happy to secure a same-day appointment following the day of a serious injury, when I went to an urgent care facility. I was seen within a reasonable period of time considering the busy waiting room, and the physician and staff were all professional and accommodating.
I have been seeing Dr.Phelan for over a year now. I was HIT by a car on route9 the car was going 55mph EMTs said I’d be dead on arrival! First I was seeing Dr.Bachi which put me back together he was the Dr on call when I was brought to …
Already being a patient, I was able to get a prompt appointment to address a flare-up of a lower back issue.
The office and medical support staff at the Malta office are very professional.
I would recommend Dr. Max Alley to everyone. I was impressed with the professionalism, the cheerfulness and the overall care I received, from Dr. Alley and his staff. If I could give them 10 stars I would. Thank you to all of you at the …
Quick and friendly service from all staff! MD DiCaprio, PA Brad, and Abbey were wonderful with me and my care received! Surgery planned and done ASAP and I will back to work soon. Couldn’t have asked for a better team at this center! ❤️
Dr. Iqbal is the BEST as far as I’m concerned. He is professional, knowledgeable and has a great bed side manner. I highly recommend him.
Not a place one wants to go, but if you have an injury or need special medical attention this is the right place. Large office with many doctors, but they keep people moving quickly. The staff there is great. A huge thanks to Dr. Mulligan as well as the OT staff at Thomas Nicolla.
First time seeing Dr. Das & felt secure with his expertise & mannerism. Worked in the medical field many years, so, it takes a lot to impress me. Scheduled to have shoulder done. I’m sure everything will work out fine. Last surgeon left …
Do not go here. As a new patient, they were able to get me in the day I called. Since then, it has been nothing but misery trying to get treatment. Usually takes at least a half hour waiting on the phone to get through to anybody, if you …
Every single person that I encounter from reception to nurse and tech’s were absolutely wonderful. The efficiency here is amazing. No waiting, but no rushing you out the door either. Dr. Tenuta was excellent. Even the billing office was …
So far excellent!! Had a 8 am appointment and everyone was on time Everyone was excellent. Dr Ally took the time to show me my MRI and to explain what needs to happen. Very friendly and accommodating staff.
Dr. Flaherty is such a thorough, competent and kind doctor. He has a great rapport with his patients. He listens and provides the best care to his patients. He has a great sense of humor and a wealth of knowledge in his field. His staff , …
Horrible experience.
The desk girl was texting her boyfriend while trying to do my intake and messed everything up. I waited 2 hours. She entered my phone number wrong so I never …
I have not met a more friendly doctor in James M. Schneider. He has been very helpful and is very good. He have help me a lot. I would like to give him six stars, but there was only spare for five. Thank to James M. Schneider and his staff. Everyone has been fantastic!
The staff are helpful and friendly. Dr Khalsa is the best! He takes time to explain everything and answers your questions. You don’t feel rushed. He is obviously cares about the well being of his patients. Great bedside manner kind and compassionate. Highly recommend the center and Dr. Khalsa.
BY far the worst experience at this place than any other. I would leave less than one star if I could. I had spinal stenosis, drop foot and was in excruciating pain for about a month. I could not sit, stand, lay down, I was on crutches and …
I’ve been going to the Bone and Joint Center for the last 10 years. Todd Shatynski has been my orthopedic and I believe he is the best. I will not make appointments with anyone else. It can be difficult to find good doctors who care deeply …
My experience with Dr. Shatynski was very good. He diagnosed my herniated disc and recommended conservative treatment. He offered adequate anti-inflammatories and pain relief as well as physical therapy until I was healed. I was …
I truly question if the people that set patients appointments have the brain capacity to pick up a phone. I have been trying to get a hold of them for a week to set an appointment and all they do is put me on hold. In 4 phone calls I was …
Always such a good experience here with everyone. Doctor Mulligan has boosted my confidence through this who process of working with a broken elbow I couldn’t recommend anyone better
They got me into a room as soon as possible despite how busy it was there and I barely had to wait at all for the doctor to see me. I got my X rays very fast and all of the staff was very friendly and worked extremely efficiently. At no point did I feel as if my time was being wasted or that my needs were not being tended to.
I had bilateral knee replacements performed by Dr. Phelan. His nurse was very pleasant and personable. I was unable to walk to the mailbox and now walking 10,000 steps a day. Very pleased with outcome of surgery and Dr. Phelan was so nice to work with. I would highly recommend Dr. Phelan!
Excellent experience! Professional caring office staff! Dr. Whipple took his time to evaluate me and come up with a plan of care. Did not rush to make a decision for surgery but instead advised for some time with medical management! Would highly recommend this office and physician.
First time at the Bone & Joint Center after being referred by my primary care physician because of hip and knee pain.
Found everybody polite and efficient and Center seem very busy do not feel …
Staff are nice and accommodating. Dr. Quinn is kind and knowledgeable. I highly recommend him to anyone with hand/wrist problems.
Waited forever because they were understaffed. Dr spent 1 minute with child and said he needs a cast that needs to stay on 2 weeks. Go to make the follow up appointment and I’m told I MUST see the same doctor and it will be 3 weeks. I got …
Had appointment yesterday with Dr. Kerr. Friend highly recommended him. Most professional and kind man. explains everything thoroughly. Not only that but two weeks prior i received great service from their new urgent care facility in same address, and no appointment!
I am so thankful that I was finally sent to Albany Med after 2 previous emergency rooms looked at my arm. Dr Cory Czajka was fantastic. He repaired my arm and elbow. He was professional, compassionate, and thorough. I never felt like …
Patella tendon surgery. Everything went beyond expectations. I was worried and did a lot of research quickly as I needed emergency surgery. Like anyone would be, I was very nervous about my decision and who would do the surgery. Dr. …
I can’t thank Dr. Chesina enough for his exceptional surgical skills putting my broken ankle back together. His kindness and concern was appreciated. If you need a great surgeon I highly recommend him. It feels wonderful to walk again.
Dr Das did a great job a few years ago on my hip that I knew I would be able to trust him with my shoulder. He took the time to show me and explain what was going on. Not just rush the appointment to move onto the next patient.
Their extremely long and obnoxious voicemail system that tells you how great this place is before you get put on extended hold is just the beginning. It takes forever to get an appointment, then they cancel it a day before because the …
My mother in law was verbally mistreated by Dr. Riccio’s secretary, Jessica McNallly. Jessica was extremely rude to her while she was scheduling an injection appointment for her. My mother in law is 80 yrs old and had some questions but …
Dr. Das has been working with me for almost a year now trying to get me back to participating in my life and all of my activities. He listens to all questions, answers thoroughly, and considers other options as well. Best surgical …
I suggested Bone and Joint to my girlfriend after she experienced substantial knee pain while running. I had had a very good experience being treated for a broken foot over a year ago and thought it was the right move. …
Still eaiting to be called back, 30 minutes after my scheduled appt. I get that all they care about is $$, but would it kill them to just schedule a few fewer patients?
Great staff…great doctor …great to get taken care of in timely manor even when you can see that they are very busy..I was in and got info and plan for my recovery …Thank you to the doctor and staff for everything and I’m glad I took my brothers recommendation to go to the bone and joint center!
Even though Dr. Roberts is very difficult to see because of his full schedule. I never feel that him seeing me that I am just a patient that he’s a hit it and quit it visit. I think he actually listens, pays attention give good advice and …
called with my wifes spinal stenosis the person in urgent care said no spinal doctor and do not know when we will have one.-so go away–. ok caled orthony they accepted my wife talked with her and set up an mri and gave her pain medicine..The take away Bone and joint center does not want new patients so go elsewhere..
From checking in to seeing Dr Iqbal to check out. Everyone is professional and friendly. Dr Iqbal is awesome he listens to your issues and does what needs to be done to help you get better very happy here.
Grateful for getting an appointment for urgent care on the same day I called. From the reception staff, nurse, Nick in x-ray & Kevin giving me a cortisone shot, each one explained what was happening & was very friendly & professional. …
Great service from the start to end. I
Was very impressed with professionalism and friendliness from the entire staff. Best experience I have had at a Drs. Office in a long time.
I have nothing but good things to say about my experience here. I am thankful I chose this provider and I look forward to Dr. Andrew Morse helping me in the near future he is awesome. I felt comfortable and relaxed every visit. It has been a wonderful experience besides having a sore wrist.
I have nothing but kind words to say about dr. Flaherty and his staff. Has gone above and beyond for me and my daughter. It is very hard to find doctors that actually take the time to listen to their patients.
The office refused to make an appointment for my disabled veteran husband. After being released, the hospital sent a referral to this office and said to follow up w ortho immediately but we heard nothing. We called multiple times and sent …
So I just started taking my adult autistic son there to see a dr. Lozaman about the way he walks. He was wonderful and very helpful. He did have to refer us to a spine specialist who was also amazing. I do want to mention that the only …
After dealing with wrist issue and going to several other physicians, Urgent Cares, Hospital, being misdiagnosed was advised by primary to go to the Bone and Joint Ctr., so glad I did. I went in late on a Saturday without an appt., I was …
I have been trying since May to have blatant mistakes corrected in my last appt with Dr. Lawrence in April. After speaking to his ofc person & going over line by line with her to clearly point out each and every error, I still did not …
lots of reviews regarding rude staff – as a former employee, you should hear the absolutely DISGUSTING things the HR lady says not only to staff but in her office to other coworkers when she believes nobody can hear. ”bosses” made myself …
They have a very disorganized service. There is a large waiting time from the time you check in to the time you see your doctor. Some doctors are usually running late so I would recommend getting an early appointment if possible. The …
Always felt rushed during our appointments. Called asking for a referral for Physical Therapy (my son has ASD so he’s pretty clumsy to begin with, not to mention after breaking a leg and it being in a cast for seven weeks) and it was never …
My family has been with Bone and Joint for nearly twenty years. Through them, we have met some of the kindest, most well-rounded physicians who have gone above and beyond for us. They are truly phenomenal and we are extremely grateful to …
Easily the worst experience I’ve had in a long time. The urgent care registration woman, I believe her name was Corrin, was so rude it was unreal. She was nasty to multiple people including telling me “I don’t need your maybe answers, yes …
Dr Shatynski is excellent. This was my second hip injection and I still haven’t felt him do it. I am already feeling telief from an injection done 4 hours ago. 😊 …
I had a great experience at the Bone and Joint Center . I have been going to see Dr Lawrence sense 2015. He did neck surgery in September 2015 which turned out wonderful.Then again in 2017 He did Lower back surgery on me in November. My …
Went here as a second opinion. Felt comfortable from the moment I entered the office. Staff were really great, and Dr. Gerdeman listened to my concerns and there was no pressure to stay with him or follow his recommendations. We were …
Staff were friendly and helpful. Dr Iqbal was professional and focused on me as a patient. He listened to my questions and concerns and provided me with good information about my medical issues.
Dr. Alley is wonderful. He is thorough, knowledgeable, friendly and has a good bedside manner with my children. He answers any questions and explains what is going on. We have seen him multiple times and never felt rushed or that he didn’t …
The place is an assembly line factory.
Some receptionists are incredibly rude with patients and will lie and falsify reports. The orthopedists are arrogant and don’t ask pertinent questions. You are …
We have not had a good experience here. A wrong diagnosis in January and months later my preschool age daughter is still dealing with pain and swelling in her ankle. We are currently waiting for a prescription from the doctor for physical …
The doctors are good but their staff not so great. Every single appointment I made at this office with Dr Marinello gets cancelled. My daughter is in school, I make the appointments for the afternoon, weeks in advance and right before the …
Dr. Shatynski considered the details of my situation before making a determination that a plan other than my scheduled procedure may offer more relief. I appreciate the individualized treatment.
I have been in chronic back pain for almost a year since a car accident I was in and have been trying relentlessly to figure out the problem. I went to Dr. Shatynski for a new patient appointment and I would give him 0 stars if I could. He …
The staff was amazingly friendly and helpful. You have to have patience it’s a very busy office. Once ck’d in everything happened within minutes of the next step. Dr. Bagchi was kind and thorough and willing to answer all questions.
I had a terrible experience here. The bottom of my spine was swollen and I was crying in pain in the waiting room for 3 hours. At one point I had asked for an ice pack. They said they didnt have one and so I asked for a tissue and the woman …
Dr Whipple is great and the staff is very helpful – especially Unique (sp?). Unique was very patient and professional when assisting me make an appoint. I appreciate her work ethic and friendly disposition.
Dr. Shatynski is absolutely brilliant. He’s very kind and knowledgable and really cares about his patients! I look forward to every treatment, and afterwards I feel almost 100% better!
My experience with Dr. Riccio was amazing from the beginning. He has a wonderful manner and explained the procedure to me and what could be expected after clearly for me.
Extremely professional and personable. Surgery was not only a success but I do not even have a scar. I am extremely pleased with Dr. Riccio an the Bone and Joint center over all. Thank you all!
I had my hip replaced by Dr. Robert’s a month ago. The care and treatment I received from my 1st appointment with Dr Alley through my post OP appointment, went way beyond my expectations. All encounters I had were informative, professional …
Fantastic. Went here on and off for almost a year in 2015-2016, and everyone was so kind. The waiting room is large and comfortable, and they are quick to call you in for your appointment. The nurses were kind and supportive, and my doctors …
The only issue I had was, I had a 1040am appointment was not even called into a exam room till almost 1130AM was never advised by the staff that the Dr was that far behind, I finally had to go to the window and ask if the dr was running late. As for Dr G he was GREAT.
I had foot surgery back in October of 2018 with Dr. Andrew Rosenbaum. I had a very successful surgery; however, I had well over 45 minutes or more (last visit was over an hour) of wait time for all 3 of my post-surgery visits with him. …
I would add less than one star if this allowed. I moved here from NC in June and have been attempting to set up a new Spinal Doctor for 5 months for pain management. I finally got one of the rudest people I have ever talked to (and that’s …
Great service the staff from the receptionist to nurses and surgeons very professional especially doctor Andrew Rosenbaum he knows what he is doing he it does with care and passion.This was my second surgery the first one was botched in my …
Very rude reception person , not the first person someone should interact with . Can at least fake it a little if you’re that miserable with your job
Everyone was very knowledgeable and efficient. In particular Kevin made sure that my daughter never got too down. He kept her occupied and informed without ever scaring her.
The care and expertise of this practice are unparalleled. The follow up after the initial consult is first rate and the patients are treated with friendliness and compassion. I’ll never go anywhere else.
Had an MRI at the Bone & Joint Center last evening and came upon three friendly, lovely young women! The receptionist was welcoming and polite as were the two ladies that prepared me for test. I even received a gift of three masks 😷 as I …
Dr, Alfred and his staff are the best. They are professional, efficient, friendly just to name a few. You can not have a better experience anywhere else. Dr. Alfred is a great physician and surgeon.
This place is a JOKE! I live an hour and a half away and drove all the way down to bring my 2 year old to his appointment. When checking in I get told that they had canceled my appointment and NEVER contacted me! So I wasted 3 hours in a …
After waiting in line to check out I was told , you are all set. Now I keep getting reminded to pay my bill!
I seldom leave reviews but this place deserves to have one. If I could leave less than 1 star, I would. They refused to do any imaging on my husband, who has had back surgery in the past with the VA. This place looked at him for maybe 2 …
Dr. Shatynski was excellent! He listened and thoughtfully examined my son putting us both at ease. Very highly recommend if you want a smart, highly competent, kind, thorough doctor.
Dr Fuchs did my second knee replacement on December 30th. I over did it in physical therapy and thought I had done something really wrong. I called at 9am and was given an apt at 11:30 am. I cant tell you how much having a dr that you can …
This place is joke for orthro .i would rate the thouroughness in explaining your injury and things you can do and learn about your injury and help yourself
i would rate the overall communication and care in the negative if possible …
Dr. Scheinder and his Assistant Remi are both amazing. Positive results from my second surgery. Remi response back the same day from any voice mail. Dr. Scheinder always takes the time to listen and answer any questions. They are a great …
Dr. Alley, Lisa and entire staff are always top notch. They take the time to figure out the best solution. Recently had knee surgery and I’m glad they were my choice. I would highly recommend.
It’s apparent that the staff are very professional yet treated me with care and warmth that is often missing in medical practices. Also a very well organized office despite the obvious large clientele they serve. I was in and out in an …
Thank you Dr. Diptera for saving my foot. After losing 2 toes in a lawnmower accident, I had emergency surgery and I thought I was on my way to recovery. After a few weeks of it not healing properly, I was referred to Dr. Diptera and had a …
Dr Whipple has worked on both of my hands and has corrected problems related to old injuries and general wear and tear on my hands. Dr Whipple and the entire staff at Albany Bone Joint center are outstanding! They are helpful, polite …
Dr. Morse is professional and gets right to the point. He is realistic with his approach and clearly explains both surgical and non-surgical options for treatment. He has successfully completed surgery on both of my shoulders and if I had a third shoulder, I would see him again.
Dr. Mulligan was amazing with my son. He explained in detail how he would need a cast for his elbow and talked right with him. It was wonderful! I highly recommend Dr. Mulligan.
Dr. Das and his team are wonderful ! I’m very pleased with the care i received yesterday before and after my hip surgery . There was another doctor (Kennedy) who wasn’t so nice and the nurse manager in recovery needs to speak to her nurses a little nicer than she did yesterday…. just saying 😉 …
I’ve always had a good experience here whether it’s through the regular office or urgent care. Over the years I’ve seen multiple different doctors and they were all great. I live next to OrthoNY in Schenectady and prefer to drive to Albany Bone instead.
They have great doctors, but their accounting and bill pay department is pretty run down. Awful customer service. They cater their services to mostly middle-class people in the downtown Albany area who are struggling to pay their medical …
VERY efficient staff. Quickly checked in and seen by nurse, or attendant. Dr. Lozman seen me quickly and had me go for X-Rays. No wait time at all. Dr. reviewed them and spend time explaining the out come and giving me details of procedures. On whole, survive was extremely fast and courtious.
Don’t let them make you a cripple too! Misdiagnosed twice, given horrible medical advice and their refusal to do complete diagnostics has left me with significant loss of use in both arms. The office staff took it upon themselves to cancel …
2 year old had a sprained ankle, our pediatrician directed us here. PA refused to x-ray our son because he couldn’t verbally describe the exact location of his pain. Girls at the desk were awesome but you’d be better going to a crack head living in a box under the bridge for medical treatment.
Dr. Dutt was fine with my daughter when we finally got in. Some of the receptionists have been very rude and you can expect to have your appointments cancelled/rescheduled countless times before the doctor actually decides to be there for …
Well Well well…. Someone is stashing money….? I finally s l o w l y paid them last payment which all along went there & paid my bills till they stated I owe for a hand injection shot which I had my surgery paid in full & was keeping a …
As a veterinarian who administers platelet rich plasma to my patients, I was interested in having that kind of regenerative treatment for myself. I met with Dr Satinsky and we compared notes on the way we each do the procedure. I made …
My daughter injured her wrist in a soccer game. We raced to the Bone and Joint urgent care. We arrived not long before closing. You would never know it though. Everyone was so friendly and pleasant. No one rushed to get us out of there. …
It was a pleasure meeting Dr.Rosenbaum
He was very positive about my up coming surgery
And recovery. I felt very comfortable talking with him and he listened. Looking forward to feeling better.
Dr Lozman has an upbeat approach. He continually asks if you have any questions and doesn’t make you uncomfortable asking them. I really like him and a bit sad he won’t be the Doc doing my surgery.
Had an appointment with Dr. Zanaros, he’s excellent, easily the best Orthopedist I’ve seen, and it’s been many, great Asst. Julie , never had a problem with anything including paperwork.Sometimes difficult to get thru to appointments or billing, much easier when individual offices could also make you appointments if you called.
Dr. Alley is a very experienced and caring surgeon. His staff work very well together . Never had surgery before aside from tonsils and this has been a better experience than I anticipated.
Dr. Bagchi was absolutely Awesome! He went over everything so I understood what was going on. He was very thorough with his exam and explanations. Gave me a detailed description of why my leg and ankle injury surgery was such a lengthy …
Dr. Shatynski is a great doctor and a good person as well. He is genuine and real and is very thorough and kind as well in his approach. My experience with him has been top notch. I highly recommend him and have referred people to him.
Staff was very helpful and patient. Dr Whipple was informative, gentle and funny. He put my mind to ease and got right to what was needed and how best to move forward. His humor was just an added bonus!
I would highly recommend this practice and specifically Dr. Zanaros for anything related to his area of expertise (upper extremities). He is patient, explains everything in terms that are easy to understand and makes sure all your questions …
I met Dr. Bagchi in the emergency room at Albany Medical Center where I had been brought with a broken lower leg.
I was lucky that he was on duty. An injury like mine frequently requires surgery …
Due to a mishap while on vacation, I got a piece of sea urchin spine lodged deeply enough inside one of my fingers that extraction required surgery. The foreign body was moving around and troubling a joint. …
Dr. Lisella has made me feel comfortable through the whole process. From my first visit with a broken ankle, through surgery and recovery he has been so easy to talk to, answers any questions and makes me feel calm and confident on my road …
Dr. Schneider saw me in an urgent situation. I was in so much pain I couldn’t function! This wonderful doctor listened to me and looked me in the eye. He understood my situation and provided the best care I could have asked for! I am in a …
Sure he was almost an hour late. He asked me my needs-I told him exactly what my needs were. He thanked me for coming in then we set a date for thee operation. I’m Thankful for Great Doctors like him. He’s there for his patients. No bull …
Absolutely terrible place. Rushed through my appointment, given no answers, doctor is clearly there for the check not the patients. Did not listen to my description of the injury and just assumed it was something else, recommended exercise …
Dr. Phelan is professional and nice. Jenna (who checked me out) is really nice and friendly!
Dr. Morse did carpal tunnel surgery on my dominant hand. I was amazed that I had close to no pain only 24 hours after surgery. I am 10 days post op and my hand feels great. Dr. Morse is knowledgeable, professional and excels in his field. If I could give him more than 5 stars, I would! I highly recommend him!
Dr. DiCaprio and Brad were absolute perfection. They have operated on both myself and my 4 year old daughter and we had amazing results. They not only saved my daughter from what was thought to be a cancer diagnosis, but they saved this …
Top notch care with friendly, competent and efficient staff. I highly recommend.
Dr DiCaprio and his PA Brad Palmer are both great. Wonderfully interpersonal skills. They listen. Very good communications skills. Looked at my chart for previous info, asked how I was doing with the current treatment of my knee and let me …
Wonderful experience yesterday. Had to have an MRI and was somewhat apprehensive because I’ve never had one that was closed and I’m somewhat claustrophobic. The technicians were absolutely wonderful and put me completely at ease and I sailed right through. Thank you, thank you, thank you‼️
I’ve seen Dr. Das a few times for shoulder injuries. He has always been great and takes the time to answer any questions I may have! Highly recommend him! The radiology technicians and nursing staff are also very kind and professional! The …
I would like to share my experience to all present or future clients looking for professional help for their issue. I first met Dr Maxwell Alley 22+ years ago, and myself being a professional in my construction career and now having to give …
I broke my ankle in three spots. Very severe break and had fracture blisters. I was very nervous and scared being older that I would have issues healing. Dr chiesna was fantastic. Surgery went well. And the after care was also fantastic. …
I find it hard to believe people actually give this organization good reviews. My 3 year old son was a victim of medical malpractice and he suffered months because of it. The staff did not return multiple phone calls when I specifically …
Always a great experience. Dr. DiCaprio is awesome and his staff is too. He always takes the time to talk me and let me know what the next steps are or listens to my concerns. I would recommend him or anyone there.
Excellent experience from start to finish. Ava was expedient and helpful in getting my x-ray done and getting me in and out of there in a timely manner. Dr. Rosenbaum was very professional, knowledgeable, friendly and direct. He was …
Phones are not working… AGAIN! Can’t even call to make an appt or resolve any issues. Phone rings twice then dead air or, alternately, no ringing just dead air. This has happened at least twice in the past as well. Perhaps try ortho ny?
TYPICAL – I tried the url they provided in their response to my post and it doesn’t work!
This is the best place to go for a sports injury! You get in really fast and the treatment is top notch! Very professional attention to detail. It’s easy to get to and close enough that it’s worth it!
What a joke the urgent care is. Knee was so swollen, I could move, excruciating pain. The PA said, no, no fluid. No, no cortisone. I walked out. Went directly to ORTHONY, they immediately drained 2 large syringes of fluid.and gave 1 shot of cortisone. How do I go from no fluid on knee to OMG, that’s alot of fluid in 30 minutes??
Excellent care. Alex the PA who cared for my wife had superb knowledge and experience. My wife is an M.D. and was thoroughly impressed. Great place if you have the unfortunate need.
Dr Lohman has good bedside manner, very knowledgeable, explain things well, and thorough! All in the same day I received x-rays, a cortisone shot, and treatment( drainage) for water on the knee. It was a very easy and smooth treatment …
Excellent surgeons. Surgical center staff are all great and friendly
This is a review of one doctor with this facility. It is posted here as well as under the doctor’s name because, as noted below, the management of the Center dismissed my complaint out of hand, evidently ignoring staff members who were …
Bad experience with dr.iqbal he was in hurry and doesn’t understand what is going to say and make up his mind for what he wants to do I have very bad pain in my hand but doesn’t understand and refuse to give me leave note just because he doesn’t think that like other doctors who gives me note they are wrong
Have called this place 6 times at 3 different phone numbers for nobody to answer. Then the receptionist had to call the doctors secretary to even get an appointment. A month after a major surgery is very concerning and the lack of …
“My doctor doesn’t care about me and nothing will change”. That’s what my friend keeps saying after fighting while recovering and getting no respect or response after multiple attempts to get help and appropriate medicine. The direct quote …
Dr Quinn is great! He takes his time to answer any questions you have. He speaks in terms we can understand, and he has a great bedside manner. On our first appointment, Dr. Quinn started off with a “funny story” which was a nice ice …
Dr. Shatynski and staff were very attentive, answered my questions, and took time to discuss solutions to my injury. I appreciate their intense review of my medical tests. Lastly, they were patient with my wife and I, and demonstrated …
I blew out my knee on 7/16/22, visited the center 7/18/22, was given no instructions, was given an MRI on 7/19/22 Today is 8/1/22, and no one from the center has diagnosed, reached out to me or responded to my phone calls as to what to do. …
If I could give negative stars I would!!! I highly recommended Bone & Joint to a friend as her child severely broke his ankle. They did they not call her back for days after repeated messages. …
I was here yesterday. I had a horrible experience. But I came back today and it was amazing! The doctors were so kind and understanding!
Amazing experience! My 10 year old son had to get surgery due to a broken leg.. The surgeon was AMAZING!
Highly recommend! Thank you Dr. Rosenbaum
By far the best local place. I felt like the providers here care and take time to listen to you and access your medical needs.
Doctor Morris a his staff are top knotch and I would recommend them anyone needing shoulder work including replacement.
Worst place I’ve ever been to. It took a week of phone call that they never returned, to find out why a MRI wasn’t call in for my knee. The pa made up a head injury I didn’t have and said I should go to the er instead and get MRI there. …
I had to come to this location for knee surgery. The receptionist taking down my information was nice and my wait in the waiting room wasn’t long before getting called to get ready for surgery. The nurse getting me ready was very kind and …
The urgent care is a joke. I arrived at 9:20am Sunday 7/10/22. I waited in line and was greeted by Mckenzie. She was very nice and appeared to want to help. I explained that I had an appt on Monday but the pain was getting nauseating it …
Just want to thank Dr. Cory Czajka for the great care once again. I had a work related incident on 7/20/22 I called to be seen he was booked up but between his secretary, his nurse and himself they were able to get me in a timely fashion. I want to thank you all for great care once again.
This is the only Orthopedic group I trust enough to go to. They’ve been great. I highly recommend their doctors.
I give 5 stars to the doctor but ZERO for the rest of the building! We have had a few bad experiences at the Albany building. There is no issue with the doctor I will add! but walking in and speaking to receptionist was a bad start. This is …
Like my doctor but my surgeon canceled my surgery and never rescheduled. No returns call to reschedule. I cannot even get ahold of medical records to transfer my records. I was not even offered access to there portal because I was told my doctor would not use it anyways. So frustrated
Dr. Alley was very professional and very informative when explaining my X-rays to me. I would highly recommend him as he was great!!!
I researched and then contacted Dr Rosenbaum BECAUSE of these reviews. Words can not describe the appreciation I have for this team.
I reached out to him because I had broken my ankle and didn’t get to choose my …
Zero stars. A scheme of sorts. Bone and joint center Welp, I saw Dr. John Czajka, shieka phoneticM.D.today, long enough for him to tell me he wished he looked like George Clooney and he also wished he was as rich as Bill Gates. I,forgot …
We originally went local for our son’s ACL tear (Orthopedic Associates of Dutchess County- Kingston) for x-rays and an MRI, and did not rule out a surgeon from their practice, until we experienced the mess they had with communications with …
Thanks and grateful to their urgent care walk in service. Sadly had to use unexpectedly but glad that all the staff and doctors were so helpful. I would recommend to anyone who needs their care.
Urgent care PA Kayleigh although seemingly nice, is unwilling to Rx diagnostic MRIs even though specifically asked for it repeatedly. I cannot lift my arm and its in pain and getting worse. I was told to do physical therapy…. BEFORE …
Carrie switchboard employee. That may be her given title but she is way more amazing than that title. I work for a provider’s office and EVERYTIME I call and get her, she takes care of the job I ask for. She does not pass the buck, if the …
The doctors are great. Competent and personable. So far my doctors have not rushed into recommending surgeries even tho that has been the ultimate answer to my issues.
Absolutely rude receptionist!! I went for a fractured tailbone and I couldn’t believe how unfriendly and short she was with me when I walked in. Nothing but a attitude!! (PA, Keith is excellent by the way)I’ve had to call a couple of times …
Dr. Whipple is a wonderful hand surgeon. He performed carpal tunnel surgery on both my wrist and my daughter’s left wrist and we are both thrilled with the results! No more tingling or numbness. I would recommend him to anyone with hand issues without hesitation.
I had the best care from the lady that did the checkin. The nurses in my room that were very pleasant and professional. The radiologist that assisted Dr Iqbal named Katarina was very precise with the ex ray machine. Thank you all for services you gave me on 11/2/22