Not responsive to tenant requests! As we look to sell our unit The Building Group’s lack of response to our agent request made the buyer walk from the sale.
Unresponsive to a request to fill out a questionnaire required for a refi. Missed the first date the lender was going for. $100 to complete the work…very disappointed.
Very unprofessional and unethical company. They took my deposit and just didn’t pay me back. Do not engage any parking lot/ facility if this group manages it.
Awful experience. The group will use your move-in deposit to force you to pay potential fines. No deposit receipt is provided. Documentation is weak, using words like “in general”. …
I’ve been selling real estate for almost 20 years and own several investment properties. The Building Group are always on top of things and have been great to work with.
You’d think paying a lot of money for owning one of their properties would be enough for them to help you in any sort of need, couldnt be more wrong. I called in need of maintiance help to get back into my condo, the woman on the other line …
I wish I could think of one good thing to say. These people have been our building managers for about two years.
I can’t think of one thing they have done that has been correct. The main …
I have been very impressed with my experience living in a property managed by The Building Group. Specifically, Erik Howard and William Plaza have been incredibly helpful and responsive. I moved here from St. Louis and chose Flats on La …
Absolutely the MOST unprofessional group of people. Nothing gets resolved, Cora refuses to communicate, Gary diamond refuses to address any problem within his buildings and Christina has entitlement/attitude problems regarding tenants …
I have lived in the same condo association as a resident for the last 27 years. TBG is the sixth management company. None of the other management companies took the time and care with respect to our owners, our finances, our staff, our …
I was fed up with these people from the start – I was ahead TWO MONTHS on my payments but they lost my checks in the KASS ->TBG transition and they insisted that I had to pay LATE FEES!!
Update on The Building Group
With the re-organisation of the Field Harbor Board, I thought it would be appropriate to share with you the comments I fed into the Board. Since TBG assumed …
AVOID BUILDINGS MANAGED BY TBG AT ALL COSTS. Absolutely incompetent management company. When you run into an issue and reach out to them to fix it, they will ignore you for weeks and then still not understand the issue, no matter how …
Horrible experience with this new management group, which took over for Phoenix Rising at my building. Michelle Lemon is technically the property manager, but I rarely ever heard from her on any requests. They just don’t call back or respond to emails. Been trying to figure out a missed payment situation since August of 2021. Sad!
I did Work and i still working with this Managment THE BUILDING GROUP, very easy to deal and work with amazing people , also thanks to Building manager Denise for responding always on time and explain the problems.
Michelle Lemon is a property manager for The Building Group. I sent her SEVERAL emails, and she never responded. She was very quick to take my money for a $500 move-out fee, but refused to ever respond to any emails, despite me being a …
Denise Burns, C.A.M., of The Building Group, is the best property manager we’ve had for our Association. She has exceeded all expectations beyond measure.
Sue Kelemen at Building Group is very organized and super prompt with communication–a rare thing these days. I appreciated her help with my move-in process.
As president of the condo association, I know I can count on Denise to handle matters quickly and efficiently. She always shows good judgment and offers excellent vendors.
We work with The Building Group maintaining their elevators and have had very good communication and a professional relationship. They make sure the needs of their residents are met.
I have worked with The Building Group as a condo unit owner for 7 years. I always have an efficient and friendly experience. This includes figuring out logistics for move ins/outs, elevator reservations, and HOA payments. Both Sue and Roman are always the best to work with in particular, although the entire team is great.
We have been working with The Building Group (TBG) for over a 2 years. The folks we work with on a day to day basis, Denise and Jessica, are dedicated and work long and hard on all the day to day items that constantly come up. Every …
The Building Group staff is thorough, organized & efficient. Their communication with clients on all matters is excellent. This Management Firm is the model example of the company one would want to do business with.
I live as a renter in one of the Building Group’s Condos. Roman Szalata is the manager of the property. They do a good job of balancing the need to follow the rules with the understanding that they are also in customer service. They do their best to try to come up with solutions that fit within the rules they need to comply with.
In February of 2022, I was elected to the Board at One Park Place near the O’hare area. The biggest challenge that myself as well as one other Board member faced was the daunting task of searching for a new property management company. …
When Denise became our property Manager, everything changed. Denise listened to our requests, met with us to help solve problems and found us reliable contractors. She responds quickly and efficiently. Kudos to Darla and Sue who complete the team.
Mary Jo
Roman and the Building Group stand apart from other agents we’ve met with. They understand that not all buildings are the same or require the same needs. …
I recently purchased a condo and one of the supporting factors for my purchase was how clearly well maintained the building is by its management company, and the organization and thoughtfulness evident in its Rules & Regs. …
I’ve been working with Denise Burns for the past few weeks, and communications with her is phenomenal. Denise truly cares about the properties she manages, and continuously provides the updates we need to progress the projects. Overall, …
I received excellent customer service from Denise Burns at The Building Group. I had an existing leak that was not not well dealt with prior to Denise being named our building manager. Denise promptly issued a work number ( never even had …
Very kind people.
Darla at the Building Group is beyond rude. So unprofessional.
Great management, effectively communicates messages, updates and emergencies.
They’re the best! Thanks to Dave and the rest of the CSL crew!
Incompetent, unethical, dishonest and unprofessional. Truly the worst.
Very unprofessional. Won’t respond to emails. Won’t return my deposit after moving out. AVOID!
Most arrogant and unprofessional people. When I was talking with one of them, she interrupt me frequently and refused to listen.
Genuinely the most unprofessional and rude people I’ve ever had the displeasure of working with. -1/5 stars.
Not responsive to tenant requests! As we look to sell our unit The Building Group’s lack of response to our agent request made the buyer walk from the sale.
Unresponsive to a request to fill out a questionnaire required for a refi. Missed the first date the lender was going for. $100 to complete the work…very disappointed.
Very unprofessional and unethical company. They took my deposit and just didn’t pay me back. Do not engage any parking lot/ facility if this group manages it.
What everyone else says about the unprofessionalism is true
Awful experience. The group will use your move-in deposit to force you to pay potential fines. No deposit receipt is provided. Documentation is weak, using words like “in general”. …
I’ve been selling real estate for almost 20 years and own several investment properties. The Building Group are always on top of things and have been great to work with.
Good luck getting anyone to respond to any sort of inquiry or request.
Good experience working with Roman past few years and Jim.
You’d think paying a lot of money for owning one of their properties would be enough for them to help you in any sort of need, couldnt be more wrong. I called in need of maintiance help to get back into my condo, the woman on the other line …
I wish I could think of one good thing to say. These people have been our building managers for about two years.
I can’t think of one thing they have done that has been correct. The main …
I have been very impressed with my experience living in a property managed by The Building Group. Specifically, Erik Howard and William Plaza have been incredibly helpful and responsive. I moved here from St. Louis and chose Flats on La …
Sue and Roman have been fabulous to work with at The Building Group!
Absolutely the MOST unprofessional group of people. Nothing gets resolved, Cora refuses to communicate, Gary diamond refuses to address any problem within his buildings and Christina has entitlement/attitude problems regarding tenants …
I have lived in the same condo association as a resident for the last 27 years. TBG is the sixth management company. None of the other management companies took the time and care with respect to our owners, our finances, our staff, our …
I’ve never seen a worse management group.
1. Having been a renter in one of the buildings they managed, they were supposed …
Roman is great to work with! He responds quickly and understands each of his buildings.
I was fed up with these people from the start – I was ahead TWO MONTHS on my payments but they lost my checks in the KASS ->TBG transition and they insisted that I had to pay LATE FEES!!
Update on The Building Group
With the re-organisation of the Field Harbor Board, I thought it would be appropriate to share with you the comments I fed into the Board. Since TBG assumed …
AVOID BUILDINGS MANAGED BY TBG AT ALL COSTS. Absolutely incompetent management company. When you run into an issue and reach out to them to fix it, they will ignore you for weeks and then still not understand the issue, no matter how …
Horrible experience with this new management group, which took over for Phoenix Rising at my building. Michelle Lemon is technically the property manager, but I rarely ever heard from her on any requests. They just don’t call back or respond to emails. Been trying to figure out a missed payment situation since August of 2021. Sad!
I did Work and i still working with this Managment THE BUILDING GROUP, very easy to deal and work with amazing people , also thanks to Building manager Denise for responding always on time and explain the problems.
We highly recommend The Building Group. They provide great customer service and have an excellent response time. It’s a please to work with them.
The Assistant Property Manager Sue, has been extremely helpful with making sure that all of my concerns have been addressed in a timely manner.
Roman has been responsive to the Board for several years now and the Building Group is a huge improvement over our two previous management companies.
Michelle Lemon is a property manager for The Building Group. I sent her SEVERAL emails, and she never responded. She was very quick to take my money for a $500 move-out fee, but refused to ever respond to any emails, despite me being a …
Denise Burns, C.A.M., of The Building Group, is the best property manager we’ve had for our Association. She has exceeded all expectations beyond measure.
Sue Kelemen at Building Group is very organized and super prompt with communication–a rare thing these days. I appreciated her help with my move-in process.
As president of the condo association, I know I can count on Denise to handle matters quickly and efficiently. She always shows good judgment and offers excellent vendors.
Horrible experience dealing with Roman Szalata the building manager at the building I live …
We work with The Building Group maintaining their elevators and have had very good communication and a professional relationship. They make sure the needs of their residents are met.
I have worked with The Building Group as a condo unit owner for 7 years. I always have an efficient and friendly experience. This includes figuring out logistics for move ins/outs, elevator reservations, and HOA payments. Both Sue and Roman are always the best to work with in particular, although the entire team is great.
We have been working with The Building Group (TBG) for over a 2 years. The folks we work with on a day to day basis, Denise and Jessica, are dedicated and work long and hard on all the day to day items that constantly come up. Every …
The Building Group staff is thorough, organized & efficient. Their communication with clients on all matters is excellent. This Management Firm is the model example of the company one would want to do business with.
I live as a renter in one of the Building Group’s Condos. Roman Szalata is the manager of the property. They do a good job of balancing the need to follow the rules with the understanding that they are also in customer service. They do their best to try to come up with solutions that fit within the rules they need to comply with.
In February of 2022, I was elected to the Board at One Park Place near the O’hare area. The biggest challenge that myself as well as one other Board member faced was the daunting task of searching for a new property management company. …
When Denise became our property Manager, everything changed. Denise listened to our requests, met with us to help solve problems and found us reliable contractors. She responds quickly and efficiently. Kudos to Darla and Sue who complete the team.
Mary Jo
Roman and the Building Group stand apart from other agents we’ve met with. They understand that not all buildings are the same or require the same needs. …
I recently purchased a condo and one of the supporting factors for my purchase was how clearly well maintained the building is by its management company, and the organization and thoughtfulness evident in its Rules & Regs. …
I’ve been working with Denise Burns for the past few weeks, and communications with her is phenomenal. Denise truly cares about the properties she manages, and continuously provides the updates we need to progress the projects. Overall, …
I received excellent customer service from Denise Burns at The Building Group. I had an existing leak that was not not well dealt with prior to Denise being named our building manager. Denise promptly issued a work number ( never even had …