The Cardinal Group

Real estate service, Cardinal Group Companies

Redefining the approach to multifamily and student housing. Join us, we can break boundaries together. Cardinal Group’s culture embodies many different elements. It’s about improving as a team and having fun while growing together, personally and professionally. It’s about achieving the improbable with fewer people and fewer resources. It’s about openness, taking risks, and not being afraid to make mistakes. But most of all, it’s about having faith that if we do the right thing in everything we do, then we will succeed in building something great.

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The Cardinal Group Reviews ( 186 )

  1. The Cardinal Group took over the property management of the complex I live in in Denver, CO and they’ve been completely unresponsive to my maintenance requests to say the least. I’m about to find a lawyer to pursue legal action against …

  2. I lived in an apartment managed by Cardinal group and they took more than half of my deposit without telling me any specific reason when I moved out. No matter how many times I called this company to ask about this, they never responded to …

  3. It’s so laughable that on their cover page says “they do the right thing” what a joke! they’re nothing but crooks and liars. Unprofessional and don’t know how to return calls.

  4. I LIVEV IN ONE OF THERE APPARTMENT AND THE SERVICE IS TERRIBLE I HAVEN’T HAD HOT WATER IN WEEKS AND THE PROPERTY HAS CANCELED MY WORK ORDER THREE TIMES

  5. Like everyone else is saying, if this company manages your apartment, get out ASAP. My experience here at one of their properties in Boise has been one train wreck after another.

  6. I’ve been having such a terrible experience with this company. they don’t want to take care of their customers. I’ve had several problems with my building too but no one seems to care” TERRIBLE MANAGEMENT AT THE OFFICE”.

  7. I love that this company has a great culture that promotes a “best idea wins” mentality. Cardinal Group is very progressive and full of hardworking employees. I’m glad I work for such a great company.

  8. My son’s apartment at school was just taken over by Cardinal Group. The management on site refused to help me with my autodraft being canceled but someone at the corporate office took care of it for me.

  9. I’ve been with Cardinal for about a year now! Really enjoy coming to work everyday. Tons of good people and a fun culture! Great growing company with hard working individuals!

  10. I really enjoyed my time living at the Cottages at Tucson. Not only was the property I lived on in great condition, but all of staff members were extremely helpful and professional.

  11. have lived at the property since the beginning it was nice at first. Since the the management group took over it’s ran by a slumlord name Lauren Cranley. Don’t bother signing here.

  12. This company is great from the atmosphere and events to the fun, hard working people. Cardinal cares about the growth of its team memebers and recognizes the value each person holds. I would definitely recommend working at Cardinal Group Companies!

  13. Signed up to lease apt. With 2 unknown people but little did I know I would walk into filth and disgust!!! Property management will not return calls and resolution has been made! Staying in hotel refuse to stay in this apt

  14. Cardinal Group has been excellent to work with, both in their prompt response and their level of professionalism. Every company has challenges, but the difference between an average company and a great company is the way they handle them. Cardinal Group is, most definitely, a great company.

  15. These people are worthless. They do not care for their tenants at all. Takes months to fix issues if theh are fixed at all. Horrible customer service, had employees hang up on me multiple times when they couldn’t answer my questions

  16. ok me and my wife have been waiting for about 3 to 4 months for our deposit return and we have not heard from no one . we have sent sevral emails and we have called as well we are trying to stay patient but nothing has been done this was …

  17. I can’t even get in contact with anyone. Living at the Retreat at Brightside is the worst decision EVER! The staff doesn’t care even with my safety being compromised within my unit by a resident. I will be contacting my lawyer.

  18. I love this company! They truly believe in their mission statement, culture and core values. They care about their employees’s happiness and success. This has been the best company I have ever worked for and I feel extremely blessed to be part of such an amazing team!

  19. It’s a decent place to work for, however, this is the only company I have worked for that isn’t offering their employees ANYTHING for working during this Covid crisis. No extra pay, no extra vacation days, NOTHING. I’m glad I have a job, …

  20. I’ve been partnering with Cardinal Group through the 24 Hour Fitness Wellness program for the last year and the team has been amazing. They have an incredible attitude towards health and the energy the team brings is outstanding. Leadership …

  21. They own a property near University of Denver. This apartment property is old, the roofs leak when the snow melts. They knew this but wont do anything about it. They don’t even care to remove the snow from the roof, they don’t care about …

  22. These people do not return calls or answer emails. Our son is renting an apartment at one of their properties. Beware. They have deplorable customer service and don’t treat people ethically. One star because that is the least you can …

  23. I have been having harassment and over charging issues at a cardinal group property and my apartment manager told me there is nothing I can do .My phone calls will always be sent back to him when reaching out to corporate to help me . Is this true if so this is unprofessional . I would like to be contacted immediately . Thank You .

  24. Cardinal company fools ya. They say they will do the right thing all the time, but thats not the case. Every since Sly took over the cell, we have never lost so many people; good people too. He loves to let people go for trying to work and …

  25. This group “manages” Mint Urban Infinity apartments in Denver. The absolute poorest excuse for “management” I have ever dealt with. Constant repairs needed on the apartment they manage, ranging from poor plumbing to roaches to leaky …

  26. Trying to communicate with there staff is like talking to a rock. They are rude and never call you back. Everything there management team at the Bridges in Minneapolis says is a lie.

  27. If I could leave a lower review, I would! These clowns cannot figure out how to offer base level customer service and the property I lived in (Douglas Heights – Chattanooga TN) was appalling at best.

  28. Hello my name is Melana Wintersmith I lived in your Pullman complex in Macomb IL apt 73. I have made several inquiries about the deposit check that you all owe me. You all expected your rent on time and I expected my deposit check a month …

  29. As a real estate executive this company is very impressive for a company established in 2008. Amazing portfolio and the website allows easy research to see why they are amazing. Skilled leadership to build a team that can make a company this top notch.

  30. Very good company to work for and they strive only for excellence with their residents and employees. This is Anthony Martinez I was an employee with Cardinal from 2015-2017 and because of Cardinal Mgmt I met my fiancee Viola Sanchez who …

  31. My daughter rented at Tiger Lodge in Auburn, AL which is managed by Cardinal Group/Soundview Residential. I will say when it was absolutely necessary, Bobby Child from Cardinal Group stepped in to help, which was appreciated. I give this …

  32. Update 2: Issue has been resolved. Maybe the hq is much more efficient/work with better sense of urgency than the local one. Up the star from 1 to 3 for the fast email response. I do wish that the phone number they provide on google page …

  33. I stayed at 5020 Collwood BLVD, San Diego Ca 92115. I moved into a dirty apartment. Food and clothes were still there from the previous tenant. There was a film on my nightstand. It was disgusting. My father and I went down and said “aren’t …

  34. Chapel View Cardinal Management Group, Inc. DO NOT AND I REPEAT DO NOT MOVE HERE (ESPECIALLY UNIT 1416) since the time we have moved in on 7/28/2017 to the date we were TRANSFERRED to another unit 10/24/2017 we have encountered NUMEROUS …

  35. The Grove, Mobile, Alabama. The mgt. there said they were under new mgt. (Cardinal Group) and things were going to get better. Based upon my last experience and after seeing all these terrible reviews, it appears “more of the same.” My …

  36. Worst company to possibly rent through! I have inquired SEVERAL times about my security deposit getting back to me. However, this company makes it IMPOSSIBLE to get in touch with anyone. This company is a total joke. I have a signed …

  37. Wanna know why this company sucks? Because they are in charge of Westmar Student Lofts. Which is basically the worst management ever. They do not solve your problems, they do not negotiate, they do not treat residents in a respectful way. …

  38. Just terrible. I could write a book but I won’t. Communication is garbage and so much more. I wish my complex had the management company before this one. HORRIBLE!

  39. My daughter is a tenant at Westmar Student Lofts in Atlanta, GA. She had been complaining of bugs in her unit and asked for exterminator services prior to spring break. The exterminator came and laid traps but not once did they say that she …

  40. Do not lease at Osceola and Renegade FSU (The Cardinal Group). The company is not following direction / recommendation from Florida State University concerning relief for students that left the area due to FSU closing the campus because of …

  41. Run Away FAST! If this company manages or owns your apartment complex GET OUT RIGHT NOW! They have unprofessional ethics, constantly cover up their mistakes, lie right to your face and simply do not care about you or your apartment. These …

  42. Wish I could give no stars!! My experience was absolutely terrible at SkyVue in Pittsburgh. Not only did I pay a premium to effectively live in a college dormitory, but also the “state of the art” facilities were always broken or dirty and …

  43. Poor Management & Leadership Skills.
    I recently applied for an available position, which my skills and qualifications matched perfectly. Shortly after, I received an invite to participate in a …

  44. I was to move into 101 Center in Arlington, TX on Aug 18th and the property was not done being built. They assured us of a Sept 15th move in date. They missed that. They then assured me a move in date of this weekend and worst case by the …

  45. One of their people called asking if I wanted to participate in survey. I said I was uninterested in sharing any details of our business with her. She proceeded to still ask questions that I said I was not going to answer. She proceeded …

  46. Osceola Apartments in Tallahassee, Fl… As of today- 9/10/19, my daughter has been without wifi for two weeks. She and I have called the front desk multiple times and the story keeps changing. I wrote the manager to ask for his help, but …

  47. Zero stars is what these people deserve. Westmar Lofts in Atlanta is horrible from the apartments themselves to the staff. I’m the aunt of a student who lived there and is trying to get her first apartment and because of the lazy, no good …

  48. I’m not sure how this company works when it comes to handling false charges. I’ve tried to reach out too these people for months! But there is no clear way to contact them. I’m looking at over $1200 in “damages” from an apt i hired a …

  49. My daughter moved into Gateway on Cullen in Houston. The property is brand new and very nice. BUT the office/mgmt refuses to deal with an individual who continues to park in the reserved spot that we PAY for. The cost if $55 a month and …

  50. I have worked as a temp worker for the Cottages of San Marcos for 2years in a row. This is the second time that my paycheck has not mirrored the long hours I have worked during thier turn process. I have recorded hours of how much I have …

  51. Wish I could give zero stars for this corrupt management company – Cardinal Group and its horrible living complex – the Lodge of Athens. My experience of living at the Lodge is terrible and makes me upset. Please avoid all properties …

  52. We truly appreciate our partnership with Cardinal Group. Their professionalism and innovativeness parallels our own company values and we look forward to growing along with Cardinal for many more years to come.

  53. I have been having issues with my apartment in Baton Rouge since i moved in December. The leasing staff is rude and when you try to talk to someone higher they agree with the leasing staff without any regard for the the tenant. I tried …

  54. Although I personally do not have any issues with Cardinal Group Management’s University Place Apartments complex, I do have issues with how they hire. They advertise with messages on social media and with signs on the office door. If you …

  55. Just horrible. Lived at the Bridges in Minneapolis for a year and it was like I signed a lease that guaranteed only bad experience. Didn’t return my security deposit promptly either. The property manager could never be reached by any …

  56. This company is deplorable. I have tirelessly tried resolving issues at both the property level (Westmar Student Lofts in Atlanta, Georgia) and the corporate level, and nothing is done. If you are thinking about signing a lease with a …

  57. I lived at Carolina Creek one of there properties and had a major leak in my ceiling for over 30 days due to a bad A/C which had to be cut off so the leak would stop but was on 90 degree heat days that I had to sit in the heat in a 3 story …

  58. I put in a very long and detailed complaint about one of their properties in August and received no reply. Tried calling and got no response. This company must not care about its customers. …

  59. I rented a room at your property Fifty Twenty-five in San Diego and its roach infested, nothing like what they show online, online and in the tour they sell you a renovated unit ,when in reality its dirty and old, very disappointed, not …

  60. The team that previously managed Veranda Highpointe (Cardinal Group) was incredible, hard working, transparent and friendly. They no longer manage this property sadly but I wanted to shout from the rooftops about how much we loved them. I …

  61. I previously stayed at The Osceola, managed by Cardinal Group Companies, and experienced terrible living conditions. Staff could careless about any complaints or concerns made, Not even when one roommate THREATENED the livelihood of others …

  62. The only issue I have is my roommate and the INCREDIBLY HIGH PRICES.A roommate match was advertised but, I was definitely thrown into a room with a random person. NO MATCH AT ALL. I believe that it should be easier to switch roommates or …

  63. The student housing that they mismanage is horrific. The furnished apartment that my son moved into in May still contains old, peeling furniture that they promised to replace within two weeks on May 1. It is now September 2nd. On top of …

  64. Such an awesome experience at the Leadership Summit! It was so great seeing familiar faces and getting to know new people. Looking forward to a great partnership with Cardinal!

  65. If you look in the dictionary at the word partner there should be a photo fo the Cardinal team. They are smart, genuine, and keep their word (which is a rarity!). Because of their efficiency, my team can spend their time focused. on finding better and more effective service. Cardinal is the best!

  66. This company is for the birds. My son rents from one of their College Apartment facilities. They encouraged an early lease renewal with a $300 signing bonus in a form of a gift card over 8 weeks ago. My son thought this would be a great …

  67. There was serious water damage to my daughter’s apartment when the pipes from the apartment above had a leak. It’s been a month and there is mold everywhere. Logan Square in Auburn Alabama has been a disaster. As others have said I never …

  68. Was promised a gift card when I signed my lease and never got it. The management changed, and Cardinal Group left without paying the people who signed their lease with them. My current management is trying to get us back our gift card, but …

  69. Not sure what the goal of this company is but when I moved into Mint Urban Infinity in Denver, I walked in to a FILTHY apartment. I took pictures of everything and created a PDF document that I sent to the community manager of Mint Urban …

  70. Part of a letter from the Community Manager at Bridges on Forbes – this is how they respond when ameneties promised under the lease are not provided yet – rent is NEVER reduced. I’ll never rent here again – buyer beware: …

  71. I live in one of their property n it has been a nightmare. Leasing office staff live on the property right next to my unit n she has a dog that barks non-stop for hours really loud . I have asked her to do something about it so many times …

  72. I lived in one of their properties (THE BRYN AT STATE COLLEGE PA) for one full year and renewed my lease for the upcoming semester year. Due to the COVID issue and having all classes online, students are having difficulties traveling back …

  73. My son renewed his lease in Flagstaff, Az Fremont Station in 2019 for the 2020 school year but we had to move him back home due to medical reasons in August. And since August we’ve had 50k of medical bills due to all the doctors and …

  74. Do not rent any of their properties. I’ve tried to contact them multiple times and they just ignore your calls and pass your voicemails to the leasing office. Wouldn’t I call the leasing office if I thought they would be able to help me? They treat their customers like they are idiots and better than them.

  75. I submitted an application with Denizen apartments over Memorial Day weekend and then decided to cancel and asked to have my holding deposit returned. It has been almost a month and I have still not been returned my funds. All these reviews …

  76. WRONGFUL SECURITY DEPOSIT WITHHOLDING. Check your state laws! Most states only require deposit withholding for damages outside of normal wear and tear. I was a tenant at one of their properties in Colorado. I was charged $1200 upon move-out …

  77. I currently live at the Veranda Highpointe in Denver, CO. My husband and I have loved living here – so much so that we recently resigned our lease two months ago. We knew at some point in the near future we would like to buy rather than …

  78. Nobody here answers the phone, who can I speak to regarding my experience at Dwell Tenn Street Student Apartment homes and having to pay unscrupulous fees and dealing with liquidated damages to my mental health.

  79. I will personally never go through Cardinal Group Management ever again, especially their property, Station At Martin in Martin, Tennessee. The staff is the most unprofessional staff I have ever met. We had roommate issues and went to …

  80. Can’t seem to get a hold of anyone at Westmar Lofts or Cardinal Group about my lease situation. Need to talk to someone in management about my situation as I have started the police academy and will be having a weapon which I do not feel …

  81. So I am a resident of Latitude 49 Apartments and I just want to say the neglects of the up keep on this place is horrible, they do not bother to take trash out. Landscaping is a mess, the grass grows so tall, then whole complex is dirty. …

  82. They never answer the phones and do not return your call if you leave a message. Incredibly unprofessional and that’s coming from someone who works in the real estate business. I currently live at one of their properties and they are …

  83. This group oversees Mint Urban Infinity apartments in Glendale. I unfortunately live there. I’ve lived there for 6 months this is everything that has happened: roaches, bed bugs, ants, no working AC, robberies/vandalism, stolen packages, …

  84. The group continually neglected maintenance in my building and was very slow to address resident concerns, if they acknowledged them at all. Their lack of maintenance led to a pipe burst that caused $5000+ of damage to my vehicle. Not once …

  85. I lived at The Bridge on Forbes in Pittsburgh for two months, and while the apartment itself was nice as well as the location, management made living here a nightmare especially upon moving out. I do not have enough bad things to say about …

  86. As a resident at Westmar please don’t get carried away by what they advertise, This place has no respect for the residents at all. This place has a fraudulent environment, The rooms are falsely advertised, bugs and trash are everywhere, …

  87. One star because you can’t give zero…..This is a horrible management company. Specifically when it comes to the Cottages of Boone. Just because you’re located in Colorado, doesn’t give you license to cause ecological hazards in other …

  88. Can’t say enough bad things about this “management” group. They fail to oversee their property managers who are shady and money hungry, to put it nicely. My safety has been compromised, my health hasn’t been taken seriously, and I refuse to …

  89. I am an LMTL with Cardinal and have thoroughly enjoyed the interactions I have had with the corporate offices. Communication has been clear and the organization as a whole has been a positive experience in my 2 years of working here. Would recommend to anyone looking to have a career in this industry!

  90. I am a parent of a student who was tricked into Signing a 2nd lease without the parents knowledge. The student no longer lives in TX as of March 2020 due to COVID-19 the 1st lease ended they were paid in full for the apartment which my …

  91. My son subleased a room for two months at The Cottages at Lake Tamaha, Alabama to work as a summer intern in the area. They charged $511.24 for carpet replacement after his short two months stayed. The carpet was disgusting, full of stains, …

  92. DON’T EVER do business with these people, they are total crooks! This is the absolute worst company I have ever dealt with! They took nearly $1000 out of my checking account without authorization. I immediately called to request they put …

  93. I rent an apartment in Tuscaloosa for my daughter through this management company. The property manager, Keli, cannot be bother to speak with the residents except to call guarantors and threaten fines for non-existent pets. The worst part …

  94. This is concerning the property located at 112 Courtland St NE, Atlanta, GA 30303-2423. There is trash in the stairwell on all floors for the past two weeks. Tenants allow their pets to go to the bathroom everywhere. Management is …

  95. If I could give them 0 stars I would. I never ever in my life wrote o review for anything, this is my first one and I had to because I am very annoyed and frustrated with their lack of consideration towards their residents. I lived in …

  96. I love the employees at the places I am renting with but the higher ups, specifically LAURA KEELEY are highly unprofessional and take advantage of college students. I was supposed to move into Dwell Tenn Street in Tallahassee FL on August …

  97. If I could give it a zero I would. My brain injured son went with a highschool friend and his father for his friend to look at apartments. The woman in the office told my son to sign his name to be a point of contact for his friend when an …

  98. **DO NOT SEND YOUR CHILD/COLLEGE STUDENT TO LIVE IN THIS PLACE** University Crossing Apartments located in Ruston, LA. The managers there are not taking threats to someone’s life seriously. A police report has been filed with local police …

  99. I have been trying to renew my lease at University Village Muncie for over a month. I had asked UV if I could get my and my roommate’s rooms switched on the lease and they told me they had to talk to corporate. The are still waiting for …

  100. Do not rent from any of their properties. This management group doesn’t care at all about you they just want your $$$. Don’t trust anything this company says and if you end up in one of their locations, document and record everything for your own benefit!

  101. I have been trying for months to re-let my daughters unit at Westmar Lofts. I have found several potential applicants that have completed applications but never recieved a call back concerning the application status from Westmar Loft. The …

  102. Stay away! I left a message for Caroline who handles the 5025 Apartments finance, called 3 days later now I am being told that I have to email because they do not return calls. I asked why wasnt I told this 3 days earlier when I called and …

  103. Cardinal Group does not do the right thing every time as they claim in their photo. They run a high pressure sales environment for their leasing agents who are expected to get people to sign on the dotted line ASAP. I signed a lease for …

  104. I’m a guarantor of an apt located in Westmar Student lofts. My son notified the leasing office back in June that he needed to sublet (they call it re-let) in order to take a job in another state. …

  105. I will never stay anywhere owned by cardinal again. Worst experience. Management is literally the worst and thinks they can treat college students however. My co-worker sent me the information to email cardinal. I have emailed you guys and am awaiting a response. Thanks 🙂

  106. I email them about a complaint. My 2 daughters moved out of their apartment and were told to leave blinds because they were damaged. The blinds were left. Management then sent a bill for the blinds saying they were the wrong color. We had …

  107. Our AC was broken for over a week when we moved in in August. It was 85 degrees inside the apartment and maintenance would come in to turn it on every day even though it was not blowing cold. It finally got fixed when I went in every single …

  108. If I could leave no stars I would. This company is trash and no one ever gets back to you when you make an inquiry. They are currently trying to scam me out of almost $400 when I provided more than enough proof as to my account being paid …

  109. I have 3 and a 1/2 years here and I’m done. I live at The Davis Apartments in Greenville NC. They put in visited parking. They did it about 3 or 4 months ago. Started fine at visit but slowly over the pasta week , the residents have taken …

  110. I’m an ex-tenant of Cardinal Group at The Lofts at City Center, Tuscaloosa, AL. After I moved out, the company prepared a move-our statement that indicates that they should pay me $980 refund. But they never paid! Six months has already …

  111. After moving out of a cardinal management property, due to a maintenance man entering and exiting my room without notice or permission when I was not home multiple times, I have been having the HARDEST time getting my final month of rent …

  112. Went to The Wilde apartment in Raleigh, nc to get the the correct date on my lease. I spoke with Nathaniel and he was nice. The assistance manager Alexis Warner was very rude and unprofessional. I was trying to explain to her that the dates …

  113. The management is terrible. They are inconsistent with residents and lack communication skills. I’ve tried calling and emailing to get a hold of the property manager of my complex as well as cardinal group and nobody has responded regarding an issue I have.

  114. I am a future resident at the yards at old state. I’ve been try to get in contact with someone because my lease was changed abruptly without any notice. If I don’t hear from anyone in 2 days this company along with the yards will be hearing from a lawyer!

  115. The property the own known as Mint Urban Infinity is the most over priced and disgusting building of all time. The management is very rude and not helpful when it come to issues with the property. We hadn’t had an elevator since I’ve been …

  116. Moved out of one of this companies properties in Parker, CO in September of 2022. Coming up to 4 months later and no rent deposit back. Have called the property every week for 4 months, been lied to about the check being sent 3 times, wrote emails to this company, called the company, can’t get through to anyone. Terrible experience.

  117. Good luck trying to get a hold of absolutely anyone at this company. I have been trying to get my, now 7 months delinquent, security deposit from these people for months, texts, calls, certified mail, even with legal help and I can not get a single person on the phone.

  118. I have been waiting for 4 months for my deposit back. No one answers the phone, and no responses to emails. Seeing all these other reviews, it almost seems as though they go out of their way to be a horrible property management company. Avoid at all costs, even if they’ve got the lowest rent around. Not worth it.

  119. Biggest pain I have ever had to deal with. I tried calling multiple times and no one ever answers. I relet my lease over and they told me they would refund my money 30 days after she moved in. It’s now been 52 days since then and still …

  120. everybody who has yet to receive a refund from these people, ASK FOR AN OVERNIGHT FEDEX! I was told that three reprints had been mailed to my house and nothing came in two and a half months. started emailing every day and finally got my …

  121. If I could give you guys 0 stars I would. I have been without an apartment since Christmas Eve due to a waterline burst. I had to move back home as I’m a college student and relocate temporarily 80 miles away from my job which is near my …

  122. Moved into canvas townhomes in Morgantown, West Virginia today and the apartment is so nasty that I won’t even sleep there. Floors are black, walls are dirty, blood stains on my bed, kitchen is dirty, paint job is horrible, bugs in the …

  123. After reading the reviews and trying to reach out many times about my refund, it seems like leaving a bad review is the only way to get anyone to contact you. They never answer the phone nor get anyone to email back. If I do not have my …

  124. I have lived here since October of last year in Rush Student living In Charlotte NC I love this building , the people here, and the security. Ever since this February I have had my character assasinated and I have been reported for things …

  125. This company is the worst. They used to manage mint Urban Infinity but they do not anymore. They let a maintenance guy who moved in to the apartment next to my storage let him drill out the lock. Storage unit was next to his apartment. He …

  126. This management company is an absolute joke. If you see any apartments under Cardinal, turn the other way and run. The apartment I rented didn’t have any furniture (and many other people I’ve talked to still don’t have furniture after four …

  127. This is baffling to see how unresponsive this management company is. I have left email, voice-mail and called this corporate office over a few hundred times and to no avail have I gotten a response. I have never seen anything like this but …

  128. I was a vendor with Asset Living for 5 years before they were acquired by Cardinal Group and never had any issues with anything. There was always a team effort and great communication. Once Cardinal took over, our company hasnt been paid …

  129. Absolutely horrible company, never live any place managed by here if you have any other option. I’m addition to not keeping the lease and rather unlivable move-in conditions. They then also decided that our apartment deserved 2000+ in move …

  130. Terrible management. Recycled trash hasn’t been taken out in 6 weeks since they took over Student Prime Housing management at 721 South Forest Ave. I’ve put in a maintenance request and complaint about the fly infestation in our unit and …

  131. CLEAR MY DEPOSIT! This company is trash. Took weeks to get our deposit back. Now Chase won’t take the check because of some fraud prevention called positive pay. YOU SENT ME THE CHECK! We have the same bank! Why send me a check if we can’t …

  132. I live at the Cottages in San Marcos Texas – just recently moved in to find a disgusting bed that was left with a hole in it and dirt all over the top – when I started waking up with bites every night and told the front office about what …

  133. Do not rent from this company or its subsidiaries. Every property they manage or own are filthy and uninhabitable. We sued them in Federal Court Northern District of Illinois (Case 1:24-CV-04324) under Federal Fraud, not Landlord/Tenant …

  134. I moved back into Torchlight Townhomes this fall and the conditions were deplorable. Nothing was done in my apartment except for a change of carpet and fresh paint on a dirty apartment. The bathrooms were disgusting. There was garbage …

  135. I lived in The Renegade in Tallahassee, FL for about a year. Though I moved out early to be with my family, I still paid the rent for May-August. In August, I looked at the portal and the last month’s rent was just sitting there and so I …

  136. We signed a lease renewal for my daughter to live in Columbia, Missouri while attending University of Missouri Columbia. This is her second renewal and third year living in the same apartment. She has not moved out or moved back in. The …

  137. I posted a negative review recently about challenges we were having with getting a response to our concerns at one of Cardinals properties. Since then we have been impressed with how Cardinal Sr Leadership has gotten engaged to not only …

  138. I live at the cottages in San Marcos, TX.
    My roommates and myself have filed multiple maintenance request because our AC has gone out four or five times now. Each time it has gotten over 80 degrees in …

  139. DO NOT LIVE HERE!!!! Park east in Lubbock, Texas was amazing for three years when it was a local business. Cardinal bought it and I have never in my life had a worse student living experience. Overnight it has fallen apart from top to …

  140. This company has turned my apartment building into a slum. Recently, a resident attempted to burn down the entire building in a botched suicide attempt. Management didn’t alert anyone to the fire until hours after it happened, so unless you …

  141. This is a formal complaint regarding the 13th & Olive apartment building located at 1180 Willamette St, Eugene, OR 97401. This past weekend we moved in our daughter to this apartment building and we were notified the day before we flew out …

  142. I have been waiting for a reimbursement of rent due to early termination of my lease since JUNE. I have clear documentation showing the exact amount I am owed. I have called multiple times to Cardinal Group’s front office and have been …

  143. Since Cardinal took over management of the apartment complex I’m living in, they have been unresponsive to all of my calls and emails. I even tried asking my old management company for a better way to contact them to no avail because …

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