Called and left messages but no response to my call. I have been a member since 2001 and this is the first time I have to call about a claim. Very disappointed and frustrated. I have been paying the premium all these years and this is what I get …No help and response!!!!
No customer support. Can’t reach a support agent when calling. Have called several times over the last month. I have been left on hold over 30 minutes only to be able to leave a message. They don’t return phone calls after leaving messages. Very frustrating.
completely agree with above reviews, trying to get in touch with somebody regarding my workers comp payroll >TDIC has double the amount .i am trying to talk to somebody have been on hold for hour everyday for one week left message to call …
excellent company
I Know a case of two dentist with the same claim, one was dropped by Dentist Advantage and the other one fully covered by TDIC until case was completely resolved.
They don’t even deserve a star
42 years paying into it and they are stingy and not even repaying replacement costs after Canp Fire. We have to wait and wait for loss of income compensation. …
Beware of what they sell you. We purchased a BOP policy for our office and suffered a loss, a digital sensor was damaged. We submitted a claim and had no coverage because it was not the damage was not caused from an act of God!! I called …
Have been a policy holder for almost 30 years…. Just trying to get a loss payee added to one of my policies is like pulling teeth…. multiple emails, mailings, voicemails….. no response! 3 months trying to get a hold of someone has left me to this. I think it’s time to move my policies!
TDIC has been instrumental in my practice as a dentist. They have coached me on patient management/difficult situations that I have faced as a new dentist- both within my work environment and with patients. They have a risk management …
Hi all, we all love to hate insurance companies. Today I h dad an opportunity to to thank Amber A. For a response faster than the speed of light. I called&left a message regarding fact sheets about lines of insurance and w TDIC. I left voice mail and got an answer by 10 an onMLK holiday
I am a dentist running a practice in the peninsula Bay Area with my brother. When we graduated, we felt ready to do the actual dentistry and serve our patients; however, we were not totally prepared for the “business” side of it all. So …
I had a theft incident in my office but I had no signs of forced entry and I cannot accuse any specific employee, or the contractors working in my office during that time due to lack of evidence. I called TDIC for advice, the lady in risk …
I would like to send my sincere appreciations to Emelita Woods who has helped me with my multiple policies that I have with TDIC. Emelita is truly an amazing and a very responsible person. She is capable of handling a simple policy or a …
We’ve had a very good experience with TDIC. Last year the risk management team ( particularly Russel) helped us to successfully navigate through a sensitive business situation. We highly recommend them for their expertise and …
I’ve been with TDIC since its inception. I’ve always gotten excellent advice in difficult situations. Risk management has walked me through the process and were always prompt with my requests. Their advice and recommendations have …
I have been a policy holder for 4 years for malpractice insurence at TDIC, no much interaction or claims so I didn’t know how good they are really, I didn’t even compare their rate because I assume with ADA member discount is best rate. …
I was a client of TDIC 4 years ago and it was amazing! I recently tried to get a new policy and extremely frustrated with the unresponsiveness.
It is extremely unprofessional for Agents to not respond to doctors’ emails or …
I had an issue with my policy not picking up on autopay, I called the 888 number and Carrie Layne answered. I requested to speak to a representative and she let me know they were busy but she was available and could try to help me. I …
This five star rating is specifically for Lehan Thompson (one of their representatives) and less about TDIC in general. The company has left a sour taste in my mouth in the recent past. …
If I can give them a -5 star or the worst company to do business with, I will. I am doing a Business with them for almost 5 years! This company is so bad. I will even file a complain to California Dental Association for this company. I …
Terrible experience.
After 6 years of being with them, they canceled my Worker’s comp policy when I was on maternity leave and they won’t reinstate it anymore. …
I have been with TDIC since its inception in the late 80’s. EVERY single person with whom I have interacted has been completely customer oriented. Seeking advice, advising the ins co of possible claims, resolving patient concerns–all …
I have been covered with TDIC since 1989. Really great Risk Management information and customer service. I have not had any problems with them whatsoever and I deeply appreciate how if we all do well and litigation is avoided sometimes …
I’ve been having issues with my TDIC bills arriving on the payment due date. Carrie Layne at TDIC was fantastic and fixed the issues for me. Thank you!
I have been a TDIC member for 20 years. Had a fantastic representative today “Carey” who was knowledgeable, kind and funny. Rare in todays world of no personality or angry employees. Thanks for the hard work and Kindness.
Since 1988 I’ve been working with TDIC, this is an excellent company, service oriented, talking to a representative is very easy with a phone call. I wouldn’t hesitate to recommend them to any dentist in need of insurance.
TDIC is nothing but scam
The best
I have tried to reach this insurance company to make some changes but can never speak to live person.
TDIC website has been down for more than a year. Impossible to talk to anybody.
Called and left messages but no response to my call. I have been a member since 2001 and this is the first time I have to call about a claim. Very disappointed and frustrated. I have been paying the premium all these years and this is what I get …No help and response!!!!
No customer support. Can’t reach a support agent when calling. Have called several times over the last month. I have been left on hold over 30 minutes only to be able to leave a message. They don’t return phone calls after leaving messages. Very frustrating.
Have been a TDIC client 10+ years
Lately customer service has been extremely poor
Multiple emails and they don’t bother to even respond …
completely agree with above reviews, trying to get in touch with somebody regarding my workers comp payroll >TDIC has double the amount .i am trying to talk to somebody have been on hold for hour everyday for one week left message to call …
TDIC wanted $40 for me to pay my insurance premium over the phone, the other option being mailing a check in. Seriously?
excellent company
I Know a case of two dentist with the same claim, one was dropped by Dentist Advantage and the other one fully covered by TDIC until case was completely resolved.
I started with TDIC when I first opened up my practice 38 years ago. It was the best thing I’ve ever did. They were always there when I needed them.
They don’t even deserve a star
42 years paying into it and they are stingy and not even repaying replacement costs after Canp Fire. We have to wait and wait for loss of income compensation. …
Beware of what they sell you. We purchased a BOP policy for our office and suffered a loss, a digital sensor was damaged. We submitted a claim and had no coverage because it was not the damage was not caused from an act of God!! I called …
Have been a policy holder for almost 30 years…. Just trying to get a loss payee added to one of my policies is like pulling teeth…. multiple emails, mailings, voicemails….. no response! 3 months trying to get a hold of someone has left me to this. I think it’s time to move my policies!
TDIC has been instrumental in my practice as a dentist. They have coached me on patient management/difficult situations that I have faced as a new dentist- both within my work environment and with patients. They have a risk management …
Hi all, we all love to hate insurance companies. Today I h dad an opportunity to to thank Amber A. For a response faster than the speed of light. I called&left a message regarding fact sheets about lines of insurance and w TDIC. I left voice mail and got an answer by 10 an onMLK holiday
I am a dentist running a practice in the peninsula Bay Area with my brother. When we graduated, we felt ready to do the actual dentistry and serve our patients; however, we were not totally prepared for the “business” side of it all. So …
I had a theft incident in my office but I had no signs of forced entry and I cannot accuse any specific employee, or the contractors working in my office during that time due to lack of evidence. I called TDIC for advice, the lady in risk …
I would like to send my sincere appreciations to Emelita Woods who has helped me with my multiple policies that I have with TDIC. Emelita is truly an amazing and a very responsible person. She is capable of handling a simple policy or a …
We’ve had a very good experience with TDIC. Last year the risk management team ( particularly Russel) helped us to successfully navigate through a sensitive business situation. We highly recommend them for their expertise and …
I have been with TDIC for over 20 years. They have been there for me many times. …
I’ve been with TDIC since its inception. I’ve always gotten excellent advice in difficult situations. Risk management has walked me through the process and were always prompt with my requests. Their advice and recommendations have …
I have been a policy holder for 4 years for malpractice insurence at TDIC, no much interaction or claims so I didn’t know how good they are really, I didn’t even compare their rate because I assume with ADA member discount is best rate. …
Excellent customer service, reasonable rates. Will continue to support companies that support dentistry!
I was a client of TDIC 4 years ago and it was amazing! I recently tried to get a new policy and extremely frustrated with the unresponsiveness.
It is extremely unprofessional for Agents to not respond to doctors’ emails or …
I had an issue with my policy not picking up on autopay, I called the 888 number and Carrie Layne answered. I requested to speak to a representative and she let me know they were busy but she was available and could try to help me. I …
This five star rating is specifically for Lehan Thompson (one of their representatives) and less about TDIC in general. The company has left a sour taste in my mouth in the recent past. …
If I can give them a -5 star or the worst company to do business with, I will. I am doing a Business with them for almost 5 years! This company is so bad. I will even file a complain to California Dental Association for this company. I …
Terrible experience.
After 6 years of being with them, they canceled my Worker’s comp policy when I was on maternity leave and they won’t reinstate it anymore. …
I have been with TDIC since its inception in the late 80’s. EVERY single person with whom I have interacted has been completely customer oriented. Seeking advice, advising the ins co of possible claims, resolving patient concerns–all …
I have been covered with TDIC since 1989. Really great Risk Management information and customer service. I have not had any problems with them whatsoever and I deeply appreciate how if we all do well and litigation is avoided sometimes …
I’ve been having issues with my TDIC bills arriving on the payment due date. Carrie Layne at TDIC was fantastic and fixed the issues for me. Thank you!
I have been a TDIC member for 20 years. Had a fantastic representative today “Carey” who was knowledgeable, kind and funny. Rare in todays world of no personality or angry employees. Thanks for the hard work and Kindness.
Since 1988 I’ve been working with TDIC, this is an excellent company, service oriented, talking to a representative is very easy with a phone call. I wouldn’t hesitate to recommend them to any dentist in need of insurance.