Eye Physicians & Surgeons of Augusta, P.C., is Augusta’s only complete ophthalmic center.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
1330 Interstate Pkwy, Augusta, GA 30909
From the front desk the ladies upfront were team-spirited and customer-friendly as they welcomed me in even though I got there late and still owed $45 from previous visit. They made me know SO NICELY and treated me well throughout visit. I …
Every one was really nice and friendly. I didn’t have any problems with any one. The best thing is my eye sight is great after my cateract surgery. Thanks to everyone at EYE GUYS!
Efficient, friendly and clean. The professionals and doctor were informative and patient.
Staff always pleasant, each person making sure they let me know what’s going on and that I’m comfortable in the whole experience!
Very good visit no complaints got sitting quickly wait time wasn’t long.Techians was very friendly and professional, and Dr. Fetcher was nice and professional as always.
The people were very nice and easy to understand when they explained each procedure.
Every person I had contact with was very pleasant and knowledgeable.
All staff was friendly and professional any questions or concerns were responded to in a courteous and appropriate manner.
My experience with cataract removal performed by Dr Brown of the Eye Guys was extremely positive. Having never had this procedure done in the past, I had no point of reference going in. Dr. Brown and his staff was very straightforward and …
I would not recommend this place my husband came here due to having trouble with his eyes, they wrote him a rx for glasses and sent him on his way. He later went to the ER and they found the real cause to his eye issues. We were puzzled as to how this was not seen by them being they specialize in eyes and vision.
I had 1:50 appointment for a 3 minute procedure. I sat in the waiting area for 1 HOUR. I received a reminder for my follow-up appointment and was told to be on time—-go figure
The facility is excellent. Very efficient care. Dr. Brad Bertram is my eye guy and he is excellent. Highly recommend.
Very professional and very caring of me. I look terrible but anxious to see the results once the swelling goes down!
Great doctors and great staff always courteous and friendly.
This business is efficient, effective, friendly, and professional. It’s always a pleasure to see 👀 the Eye Guys. …
Very efficient use of time, very little wait time. Technicians and doctors were very friendly.
I was immediately greeted and was seen at my designated appointment time. Everyone was professional and friendly. In the past, there were long waiting times before being seen for your appt. This does seem to be resolved. I would highly recommend the Eye Guys and congratulate the hiring of a Eye Gal!
5 Star for sure! I had not been in for more than a year and had odd symptoms on a Saturday. The on-call doc called me back ASAP, offered to see me in the office if i needed, Well done, highly recommended
I was seen in a timely manner and all services were handled with courtesy.
Of all the years going to eye Doctors, this was the best. Wonderful nurse and Dr Fechter is great!!
The entire staff and Dr Ryan Smith were thorough and explained the entire experience from safe and sanitary check-in, vision screening then medication prescribed and outcome with a follow-up appointment scheduled. Very professional, courteous and helpful with all aspects of the appointment.
Excellent visit. The wait time was short and I was able to complete my appointment in a timely manner. Everyone was so friendly and made sure that all my questions were answered completely!
All the people working at Eye Guys are incredibly capable, friendly and helpful — and manage to do it all with a smile! — and that includes Dr. Gardner whom I’ve seen for many years.
My time with the Drs and nurses at EyeGuys has been fabulous. Dr Lockwood has done a great job and I can’t wait to see the final results. All those who were there to assist took good care of me and I am thankful. Wouldn’t hesitate to recommend the EyeGuys to anyone. Thank you all for the help!
Dr Bertram continues to provide excellent service for me and my family
Very professional and courteous folks. Showed great concern about my wellness.
My appointment with the Eye Guys was very positive. Everyone was very professional as well as easy to talk to about any concerns that I had.
Dr. Bertram explained the details of my exam and any changes needed in my …
May 5, 2022……Very courteous and thorough in their testing of eyes. My appt. was at 3:00 and I was out at 4:00. The checking in and checking out was quick. In all my procedures and services with Eye Guys it has been success story. Charlotte Richardson
I was treated for my glaucoma at the Eye Guys for approximately ten years. Dr. Fechter was my physician for all these years. I found my doctor and the staff at the Eye Guys to be so professional and caring. My doctor would always take the …
Everyone that supported the office was professional and pleasant. The wait was brief!
Love the doctor there and the staff is so good and take care of the patient very quickly and everyone treat you with respect
I was checked in efficiently and professionally. My eye exam was also efficiently and professionally performed despite the office was undergoing a total software changeover. I got in and out in under an hour. Checkout and scheduling of …
Dr. Bertram has been our ophthalmologist for about twenty years. He is outstanding and has the finest reputation. His staff members work seamlessly with him and are kind and helpful to the patients.
Dr. Bruce Brown and The Eye Guys are the best in their field. I would not trust my eyes with anyone else. I have been going here for annual exams and eye surgeries for years. Thank you for your excellent service.
Everyone pleasant and personable. Sign-in was quick and easy. Called into exam areas within 5 min. One person handled most of exam prep. Little wait to see doctor. His exam thorough. Responded with additional testing when difficulty raised. Completely great.
I didn’t know what to expect when I went in to the exam, but everyone at “EYE GUYS” was very nice and explained everything to me in terms I could understand. they were very thorough in the exam. My visit was very comfortable. Thank you .
I was waited on promptly, staff was courteous friendly and knowledgeable. I was treated with dignity and respect. I highly recommended Eye Guys-Eye Physicians & Surgery the place to go in regards to your eye care and health.
My husband has been a patient at the Eye Guys for almost 8 years. We have always been pleased with his excellent care. However, during his last visit his vision test was disrupted by an employee (Emily) discussing a personal matter with …
Staff and Dr Gardner are fantastic. However, the time spent between stations is excessive. Was called in to first station about 10 minutes after appointment time. After station one, I waited another 10plus minutes for station two. Then …
Very good treatment, very nice staff, most recent annual visit lasted 1 hour & 45 minutes. Wish visits would be a little shorter although I realize important issues can come up making wait longer at times.
Everything went well with the surgery. An issue came in play with the 1 year check up- they first try to talk you out of it, but if you are persistent they will schedule it. I just wanted an eye exam to determine if my visual acuality had …
Every one I delt with was very kind and reassuring…They made me feel very comfortable about having the procedure done and took their time explaining everything to me and answering all my questions…
Nothing but positive comments for The Eye Guys. I had previously been to the office for eye surgery for my daughter with Dr. Gardner. I was experiencing black “floaters” in one of my eyes. They scheduled me quickly and the technicians were …
I am disappointed with my visit here. There is a swelling in the corner of the top of my left eye. The doctor said that it is “FAT” can you believe it!! Very disappointed!!!
Exam was through. Personnel were professional. Eye problem found resulting to referral to specialist surgeon.
The receptionist who checked me is was not friendly. Just matter of fact. However, everyone else was super friendly, knew their jobs well.
This place is very professional and the staff is very friendly. I’ve been seeing Dr. Artrip for a chalazion and she has been amazing. If I have any questions or concerns I can give them a call and they will get back with me same day which is amazing. Highly recommend this place!
I had an 8:00 appointment and had very little waiting. The staff was very professional and friendly and Dr Brown spent a good amount of time with me and thoroughly addressed my concerns
Check in was quick but I did notice the office itself was really run down & bathrooms needed attention. The time between each exam went smoothly for me . Dr Smith was polite and professional.
Everyone is very professional and friendly. My doctor is the best!!
My wait was not long at all and I appreciate that as time is precious.
Best customer service I’ve experienced in my life. From walking in and being greeted with a smile, or seeing one of the staff in the parking lot and her greeting me by name, how personable everyone there is. I wouldn’t go anywhere else. …
Although I was greeted with a full waiting room, everyone was busy greeting, checking in and calling patients to the back. Everyone was very pleasant and the drs were very helpful and careful.
Very good operating facility, fairly quick to see you as a patient. Explained in detail what the procedures, cost and any issues that may arise. Every one who worked at facility were very kind. Easy to work with.
Everybody was courteous, efficient and good at what they did. The wait time was a little long, but seeing that everybody was busy that did not bother me we need it all.
I have been a customer at Eye Guys nearly two years. Each visit I have had there has always been positive. Dr. Martin is my doctor and she takes her time to explain and answer any questions or concerns I may have.
My first visit. Staff was very professional. Very impressed with Dr. Gardner.
I got lasik done by Dr.Gardner and he was amazing. He made sure to go through the process step by step so I knew exactly what was going to happen. I had a lot of anxiety about the procedure and the other employees are so nice and comforting. They will make sure you are comfortable every step of the way.
I visited the Eye Guy’s for the first time this week, and I was very impressed! All the staff was extremely polite. Dr. Fechter was very courteous and explained everything very well. The office is very clean and well organized. I look forward to my next visit here.❤️
As a patient I would appreciate dimmer lights in the waiting areas used after dilation.
This was my first visit. At first glance, it looked like total chaos. People were sitting and waiting for their call for treatment. Employees busy calling for the next patient, others busy at the registration desk, and others just passing …
I had a new appointment with Dr Snith to see about my problem with EBMD. I was seen promptly to scan my eyes and had a short wait time to see Dr Smith. He evaluated my eye and we discussed the procedure to improve my vision. He answered all …
I was given the best Examination experience than the ones I have been exposed to in years.I don’t know or remember the young ladies name who did the Examination but she was thorough and I totally appreciate the time and effort.
My visit was welcoming. The staff was very professional and polite. The waiting period was not long at all.
I have been working with Eye Guys for a couple of years. Very professional and good service. My options for eye care are always explained well and I never feel rushed. I would recommend this practice.
Very pleased with my EyeGuys visit. This is a very professional operation with very little wasted time. I highly recommend this group.
This place operates as a well-oiled machine. The office staff, medical assistants and Dr. B. Brown took care of my visit skillfully and professionally.
Dr. Fechter as well as all of the staff were outstanding! I recommend them to anyone seeking ophthalmology services.
My appointment went very smoothly. I didn’t have to wait very long at each stage and the technician that did the testing was very personable and good at explaining each step. The Doctor gave me the results and options for treatment.
I have been happy with each visit I’ve had, curtious and helpful employees!
Friendly professional staff. I come annually for a diabetic exam. My last visit on 5/09/22 was great. I was called to be seen at my appt time. That’s always a plus when visiting any Dr’a office! Amazingly, they completed my exam without dialating my eyes. 👀 Technology is amazing! 👍🏽 …
Dr Brown has always been an excellent physician. I would like to see appointment times be made by eye guys. I shouldn’t have to wait a long time past my appointment scheduled time.. it would be 5 stars if times were closer.
Everyone was very kind. Patient and understanding. And a Very Good staff working there. Blessing.
The Eye Guys display a sense of knowledge, professional and caring doctors and staff. you can see by the number of patients waiting that they are a popular place to go for eye care. Sometimes the wait time is more than expected, so I advise that you plan accordingly.
The staff are great! As I was taken around to the various exam rooms, the staff was always friendly and helpful in explaining what was going on, etc. The doctor was very thorough and helped me to understand what steps are available for …
Waiting time was good, for once, but one still feels like one is on production line. When you see the doctor, he tries to be sociable for maybe 10 seconds, as if he is really “trying” to be sociable but then he hurries away having got that …
Great service and professional staff! Impressive technology. Dr. Morgan is kind, informative and answered all my questions. A staff member named Trinity is great: professional, knowledgeable and a gifted communicator. Overall, a very pleasant experience from check-in through check-out.
Each person I met was considerate, knowledgeable, and interested in my input concerning my eyesight. I greatly appreciate Dr. Smith and his assistants. A pleasant work environment that puts people at ease …
I was checked in and taken back to an exam room almost immediately upon arrival. All the technicians were very nice and friendly. I saw Dr Ellenberger and feel very comfortable and confident with his manner and treatment. It was a very good experience, both with the technicians and the doctor. Yes, I certainly recommend The Eye Guys.
My experience with the staff at Eye Guys has always been extraordinary. They are warm and friendly, and proficient in their jobs. And I couldn’t ask for a better Doctor than Dr. Bertram.
John Corbin
Staff was friendly and efficient. Dr. Morgan was thorough and professional. Couldn’t ask for better treatment.
As always the service was excellent!! They listen to the patient and respond very thoroughly to your questions. Can’t ask for more!!
All was well except I was disappointed that the doctor could only suggest trying those yellow shaded glasses for my night vision problem problem.
Chose Eye Guys after one visit that these were the folks who would perform my LASIK surgery. From beginning to end, I was and still am in good hands. The procedure is explained in terms easily understood, they ensured my expectations for …
Staff is professional and efficient. Dr. Brown is cordial and caring w great patient interaction.
Dr Gardner is very professional and detail. I really enjoy his positive and upbeat personality.
There aren’t enough words to show my appreciation for Megan! As inquisitive as I was, she intelligently answered every question I had. Even if she didn’t understand something or if I didn’t understand something, she took the time to look up …
Very professional staff and everyone was friendly and thorough. Everyone took the time to answer all questions in very understandable terms. Thank you. Lena R.
Everyone was so friendly and welcoming!!
Definitely recommend trying out the lasik experience!:)
I have confidence in the doctors I see there and had good results with cataract surgery and follow up
Very pleased with initial visit. Everyone quite helpful and efficient. Extremely happy with Dr Fechter. Professional, informative and kind.
Longer than expected wait time but service and professional knowledge is excellent!!
I can honestly say if I ever moved from this area, I would travel back just to see Dr. Gardner. Have complete trust in him. Love everyone there.
Very kind, friendly and professional. Very knowledgeable and explain procedures and problems to where you understand what’s going on. The ladies here are so kind . Makes you want to come back . Which I will. I have to have two separate procedures and I was extremely satisfied with my 1st visit .
My first time here and it was very pleasant. Everyone was so nice and very professional.
The Dr and staff are always patient, courteous and respectful. Thank you for making the appointments a pleasant experience
Wait time before the examination was longer than I have experienced in the past. Once in the exam room, the time went by swiftly.
Very good experience. Everyone is very polite and professional. Best Doctors in Augusta area.
We went for a followup apointment for my recent cataract surgery. The appointment was Friday morning, and I was seen promptly. Dr. Artrip and her staff answered all my questions and were reassuring about my concerns. And the cataract …
The Eye Guy’s are a first class operation, answering all of my questions on my procedures, making sure I felt comfortable.
These Days its hard to find great service. Thanks!
Dr. Smith was very attentive to my 👀 needs and spent time listening and explaining my 👀 care need thanks Doc. …
The staff is always courteous and professional. It sure makes the visit pleasant and more relaxed.
Very professional, yet friendly and aware of patient’s concerns, if any. It is always a very good experience.
All of the staff and Dr. Bertram were very efficient and pleasant. The visit overall was excellent.
Everyone extremely professional but also very welcomg and friendly.
My visit was timely, efficient and thorough. Everyone was very pleasant and I felt like we have a good plan going forward. Thank you so much!
Did not have to wait over 30 minutes and Dr Bertram and staff are always friendly and professional.
I am always happy to visit Eye Guys to see Dr. Bruce Brown. Dr. Brown is professional, through and takes as much time as you need to discuss your situation. I highly recommend Dr. Brown and Eye Guys.
I have been a client with Eye Guys for over 20 years. They’re always crowded. I don’t say this as a criticism. I say this because to me it’s proof that they are doing good works. The staff is diverse. There’s not a shortage of staff which which speaks well for them as an organization. The staff is very accommodating!
Eye Guys. Bradley Bertram to me is the best. In my opinion he could walk water! Years ago, 1996 I think, he came to Hospital to see my Dad on a Sunday. A nurse gave us information phone number. When he arrived all fell into place. My Dad …
I was referred to the Eye Guys for my Lasik procedure by a friend who recently got it done, and I could not have better things to say! All of the employees are extremely kind and encouraging and my doctor, Dr. Gardner, was as well. They …
This is a great group of people that take great care of their patients, no matter what your needs are. Thank you, EyeGuys!
Wonderful experience. Everyone is pleasant. The outcome was wonderful. I am very happy with the entire experience.
My experience with Eye Guys was excellent. The staff in all departments were well educated in their fields. Pleasant group of people who helped me. Thank you.
Very friendly! Dr Beau Gardner works hard to make sure the procedure goes well and the patient is pleased!! We are the seeds scatter us !! Thanks
I knew 2 minutes into the exam that I had made a good decision to change doctors.
Very professional staff and courteous! Dr. Brown is great!
I had some concerns regarding my eyes. Dr Brown took the
time to fully explain what was going on. I left encouraged knowing I was in good hands.
Always a positive experience with the Eye Guys. Their process is streamlined, everyone is polite and professional, and willing to answer questions
The staff was excellent, did a great job. The Doctor was very knowledgeable.
I recommend Dr.Gardner and Dr.Ellenberg. They are both calming if you have anxiety or are scared about a medical procedure. Thank you so much.
Professional and courteous staff, well-kept facilities, successful results. A big thank you to Dr. Brown as well as Ms. Sherri, Ms. Heather, and Dr. Bertram for making this experience easy and for drastically improving my quality of life!
Great office efficiency. Staff was all very pleasant. Doctors were informative and professional. I could not have asked for a better experience. 100% recommend.
My visit with The Eye Guys was an amazing event. Wait time is minimal, I was treated with the utmost respect and professionalism. My questions were answered in a straight forward manner- I highly recommend them for all of your eye care.
I would highly recommend this place. Everyone we dealt with was very friendly and helpful. We were made to feel like they cared about our needs and concerns.
This is one of the best Eye Doctor places I have ever seen. Technology and their services are outstanding. I highly recommend seeing these folks! My doctor and staff was great and answered all my questions.
Dr Morgan is a wonderful doctor. He was very attentive to my questions and concerns. The BEST *****
As usual, the Eye Guys have excelled at patient care and customer service. I got metal in my eye. They got me in quick and took care of me quickly. The folks at the front desk are always friendly and helpful. They have always taken really good care of me. Outstanding care.
Dr. Brown did my surgery and I had a wonderful experience! I am so happy I did the surgery!!! Highly recommend!!!
The turnover of staff is very concerning. Every time I come there is a complete new staff. This is a reflection of the quality of the doctors.
Eye Guys and staff are always friendly and helpful. I trust in Dr Bertram.
The entire staff was so friendly and knowledgeable. I felt very comfortable with this team taking care of me!
5 stars for the Eye Guys! My experience with the staff and Doctor Gardner has been amazing. From the office staff to the technicians to the doctors to the surgery center all were very professional and caring. I had cataract surgery on both …
The Eye Guys are always at the top of their game. From checking in to checking out every step is like clockwork. Also they will take the time to explain anything that you ask.
I have never been disappointed when going to the Eye Guys. First as you come in the staff checking you in are polite, friendly and always very efficient and helpful. The nurses are very attentive, friendly and always willing to help with …
After I felt a sharp pain in my eye, I went to Urgent Care immediately. They said it was a scratch and sent me home w some saline and eye drops. My eye was very red, and it was difficult to function regularly b/c my eye was constantly …
I appreciate the professional, consistent, and Courteous annual appointments and willingness to answer questions and share their knowledge. These give me confidence in the care. Thank you!
Always a good experience at the Eye Guys. I like having an experienced Ophthalmologist checking my eyes.
This was my first time at Eye Guys. Everyone was very kind and courteous and my being a nervous type person when it comes to seeing new doctors, Dr. Gardner and his staff made me comfortable and eased my anxiousness. I appreciated the time …
Every one was so nice and I felt comfortable right away. Will share with all my family and friends how great you all were. Thank you
Dr. Brown is unprofessional and unethical. Do they train you in Medical School to give poor and improper treatment to people of color??? NO! That is a personal choice and a bad one on this so called physicians part. An offense that is punishable by law!!
I have been a patient at the Eye Guys for more than twenty years and certainly would not change. Many procedures and extended exams due to condition of my eyes. Dr. Gardner is through, always considers my overall health and explains the …
Had great visit. Very thorough and all staff very friendly and efficient.
All staff were friendly and courteous. Made the journey through two procedures smooth as anything. Highly recommend!!
My Procedure was AMAZING.Everyone was very nice.The doctor who performed my procedure personally made sure that I was ok and adjusting after my lasik. Really amazing place!!!!
I did not have to wait. People moved through different stages of the exam so smoothly. Great service and friendly staff!
This group is the best eye Doctors around. From their check-in, to check out and everything in between. Very professional , courteous and concerned for your needs.
I had a problem with my eyes that just itched and made me Miserable. I called and was given same day appt. Was given exam and meds. The problem was fixed and I was very grateful.
This is nice group of people. Dr Frchter is very easy and talk with. All the associates are very nice and helpful. You would feel very comfortable here.
Everyone was super informative and professional! My procedure went smoothly and I am so pleased with my new vision! Thank you I will definitely recommend Eye Guys!!
Best experience that I have had with any eye doctor. I highly recommend Eye Guys.
We couldn ask for a better service? Dr. Smith and the whole staff makes me and my family feel we are in safe hands and well taken care off.
Reasonable wait time for appt. Do tor Smith on eyed findings within normal limits and next year’s exam will be s hedyuled when calendar available.
The staff was very friendly and professional. The doctor took time and explained things to me in a way I could understand, my overall experience was good.
Great experience, had cataract surgery on both eys with great physicians doing the surgery.Glad I had it done.
Great staff! So fast and efficient! Great eye exam with Dr. Gardner. I would highly recommend THE EYE GUYS!
Very professional office employees, the waiting room is bright and clean and my first time here I was assigned to Dr Morgan he was very thorough and explained everything to me, also Brittney was very helpful and I enjoyed her kind personal attention. Thank You;
The staff is excellent. They take time to answer all your questions. The wait times are minimal.
I never wait any longer than my appt. The staff is very friendly. And Dr. Brown is the best. Wouldn’t want to be seen by anyone else. I trust him with my eyes
Very organized and friendly environment and one of the most thorough eye exam I ever had. Dr. Lockwood is very professional,
good communicator, and displays kindness, respect and care to his patients.
I had glaucoma. A friend in SC told me about Dr. Fechter. So I researched him. From the reviews I read I said, “this guy must walk on water!” Anyway, the bottom line is my glaucoma is gone! If you have glaucoma please consider Dr. Fechter. This is the only condition he treats, as far as I know.
Very pleasant environment, wait time is short and the staff and doctors tell you what’s going on with your treatment every step of the way!
The Doctor and staff were so friendly. Wish I would have known about them 5 years ago. I will let others know that they are the best in town from my own experience. Thanks Eye Guys
My doctor explained everything well. I trust her recommendation and input in my Healthcare and I would like to have her long term as my doctor. The others who tested me were very professional and respectful.
Dr. Bertram and the staff at Eye Guys are the only ones I trust for the care of my eyes. A complete one stop shop for everything from eye exams, glasses as well as surgery if needed.
The doctor and his staff were superb. My experience was pleasant from sign in until sign out. Very friendly and courteous atmosphere.
Fast and efficient new patient processing and friendly staff. My doctor, Dr. Brown, was Knowledgeable, cordial, and answered all my questions thoroughly. This was a pleasant experience from start to finish.
Visiting the Eye Guys is never a strain on time. I love the environment and feel very comfortable. The staff is always loose and communitive, never stuffy or tense. It’s always a positive experience.
Dr. Fechter is simply the best! I am so happy that he is my eye doctor. He has repaired my angle closure glaucoma and continues to take excellent care of my eyes.
Everyone was very pleasant, patient, and helpful. I was late because it was hard driving with one eye. They didn’t turn me Away or make me reschedule, Dr. Morgan gold them he would see me and when he wasn’t sure about diagnosing me, he …
The Doctor Brown and his assistant resolved the vision issue that I had with a recent prescription that I obtained from another optician for my left eye that caused me see a shadow above the letters. They also confirmed that I did not have other issues with my eyes. Excellent service!!!
Dr.Morgan is an AMAZING optometrist! He is very patient and cares about his patients. He is also very knowledgeable and friendly! I’ve loved coming the past 3 years!
I’ve been a patient at the establishment, The Eye Guys , originally by Dr. Allen Stocks,and now Dr. Bruce Brown since 1979 and would never go anywhere else. My experience is always been the best that ever could be expected and have never …
Had an appointment with a new doctor, Dr. Artrip. My husband and I both were scheduled with her and found her to be very through, personable, and efficient. Overall, our yearly appointments this time, from check-in to checkout, went very smoothly and much quicker. Very pleasant experience.
The exam was thorough and the staff polite and thoughtful. Though I may need cataract surgery down the road, there was no pressure to go that path. The Doctors and assistants are very professional – just an overall pleasant visit where nothing is overlooked!
The atmosphere is very welcoming with plenty of very friendly and pleasant staff. The Dr’s take their time answering all of your questions and are very knowledgeable. I would definitely recommend this practice to anyone looking for eye specialist!!
I was treated with special attention. From the time I walked to the reception desk, the atmosphere spoke words like I got you. As you know if you’ve ever visited the eye center, there are several steps to complete your eye exam . Each …
If you are looking for a great experience for your eye care, the EYE GUYS of Augusta is the perfect place. I was a new patient and got the best exam I have ever experienced with a doctor that actually sat down and listened to my concerns …
It is always efficient but not rushed. Each professional explains and performs their task(s) with care and concern.
Everything was so nice and helpful. Dr. Morgan was very pleasant and ask for my input and I appreciate that. Highly recommend you guys.
Though I’ve been using the Eye Guys for many years, I know the appointment can sometimes be long due to the processes involved. I must say my appointment this week was one of the most efficient and enjoyable I’ve had… no long waits between …
The staff was fantastic. The only reason I didn’t give 5 stars is because we had to be there at 3:15 but didn’t get called back to be seen until 4:30. Kinda felt like cattle. But once we finally got our turn, the ladies were all great and …
Dr. Smith and staff always take great care of me, including multiple surgeries. I like that they take the time to answer all of my questions!
Dr. Fechter did an extraordinary job. It was the best experience I have had in any doctor’s office, ever. He was compassionate, extremely intelligent, approachable, unhurried, empathetic, and an amazing listener. I left feeling at ease with …
From the beginning to the end everyone was prompt, professional and friendly. Doctor did a great job informing me of test and results.
The staff is just the friendliest and I trust Dr. Brown to take great care of my eyes! I highly recommend this practice.
My yearly check-up with the Eye Guys couldn’t have been better! All who were involved in every part of my exam exhibited caring, superb professionalism and expertise!
Seen promptly. Moved through the processes smoothly. Everything well explained, what was being done and what to expect. Results communicated, and all questions answered clearly and completely.
The doctors and nurses are excellent. They all communicate every aspect of the visit using clear and concise explanations.
The Staff are very nice. I really enjoyed my visits and talking with them. My Doctor was very nice and they all were considerate of my needs. Thank you all so much!!!
LOVED the staff here. very personable and made me feel at ease with the whole process. The procedure was quick and easy too!
I felt I received a thorough exam. Care was taken to get all tests and photos needed to follow my retinal issue. Glad to there are no changes.
Outstanding service, from checking in and out. The eye doctor, and staff, were amiable. My visit to eye guys was peaceful and comfortable.
I have been a patient at Eye Guys for over 20 years. Have had surgery done there twice, Dr. Morgan is my Ophthalmologist. I highly recommend The Eye 👁️ Guys …
Very professional and polite. Every aspect of the exams were explained as we went along ( no surprises! ). Will definitely be returning for my yearly visit .
Dr. Bertram, his staff, and the receptionists were very professional and courteous during my visit. I felt well cared for during my eye exam.
Very professional, prompt and caring. I had a great experience with everyone from the front desk to the technicians to the physician. Thanks Eye Guys!
I have a pretty good experience with the eye guys except for the fact that I drove 25 minutes to pick up my prescription for classes so that I wouldn’t have to do another exam and they wanted to charge me40 dollars mind you they didn’t …
Dr. Bruce Brown has provided exemplary care for several members of my family for many years. He and his entire staff are thorough, professional and kind.
Will have cataract surgery soon. I will post reviews. Staff and Dr. Gardner very nice and excited to see my results soon. Cataract surgery was a life changing experience. Would recommend Dr. Beau Gardner. Great experience. Thanks to all the staff.
Everytime I have been I have been treated very well. Not a long wait at all. Questions get answered and everyone so nice. Very professional office and I’d recommend anyone who ask about looking to go for any type of service.
I rarely give 5 on any survey. Kim was exceptional at testing and checking me in. Dr Smith was friendly and professional as always. We have been going to the eyeguys for many years and i will say they have gotten much better with wait times, they seem a little more streamlied in thier approach to running a practice smoothly.
As always, received and process of evaluation was timely and efficient. Dr explained results clearly and understandable. No problems indicated and lense change not necessary. Look forward to next visit
With everyone from making my appointment to registering @ the front desk, the clinicians that both gave me several exams prior to seeing the physician and Dr Smith’s Assistant Kalonda that I had met many years ago elsewhere and the …
The examination seemed very thorough. It was done in a timely fashion. The Doctor explained, in a way that was clear to me, the present condition of my eyes as well as what was needed to keep them healthy.
I was very pleased with the professional and friendly atmosphere. Dr. Smith was proficient in finalizing my exam, and so were the staff. The wait time was excellent which made my day!
My experience was very good!!! I was scared at 1st of the unknown. But everybody was friendly & professional, & of course Dr. Smith is the best!!!! Can’t wait to have my left eye done! If you have cataracts go to Eye Guys !!! You won’t be sorry!!!!!
Excellent care was given by all staff members. Dr. Bertram was thorough and involved me in the decisions concerning my eye care. I highly recommend this practice.
Was referred by my girlfriend who worked there and dr Ryan smith to get my eyes done with lasik. After wearing glasses and contacts since I was in 4th grade it was time for a change and when I say it’s the best money I’ve ever spent I truly …
First time visiting. Very nice people. Dr. Smith is a very nice doctor with a sense of humor. I liked him very much. It was a very positive visit for me!
Wonderful Lasik experience at The Eye Guys! They greeted me by name every time, really making me feel welcome. Dr. Gardner did a great job keeping me informed every step of the way. Would recommend them to anybody wanting Lasik.
Great staff very efficient and caring. Only complaint was wait time to get the surgery done. Once back to surgeon tooks minutes. Just pre op time was hard. I have back problems so a long time on hard bed got uncomfortable. They were moving as fast as they could. Just me with my back issues.
Very professional and knowledgeable staff, Dr. Brown is so good. He explains everything about your eyes and how to keep them healthy. Appreciate that we have such a great service in the Augusta area.
I enjoy Eye Guys, they are very thorough with their exam, I had a huge stye and Dr.ATRIP was a great listener and very understanding. I used another eye Dr. elsewhere years ago and NOW I CHOOSE EYE GUYS First always. Eye Guys are my first …
Dr. Brown is absolutely the Most Compassionate, Friendly, Professional and Patient Oriented Physician I have met in a long time. I have been a Nurse for 45 years. His Bedside Manner is Exceptional!
The Eye Guys is where I direct all my friends to go. Sure I have to drive a distance and pass other providers on the way – but when it comes to my eyes there is no compromise. The office is huge and filled with eye specialists that can …
My LASIK experience with The Eye Guys was amazing! Dr. Smith and his staff went above and beyond to make me feel comfortable. Dr. Smith even called me the evening of my surgery to check on my condition. Highly recommend!
All staff was kind, considerate, and patient with me. I appreciated that they all made me feel important and explained everything to me. Dr Fetcher was thorough with explaination of my glaucoma and the plan to help me. He showed me pictures …
We were well taken care of by friendly knowledgeable staff. Informed of every step of the procedure we were having done. Really good experience with everything, we would recommend them for any eye needs you may have.
The best eye care. Dr. Fechter saved my vision. The staff and doctors are professional, kind, and concerned. Thanks.
I had the most thorough eye exam ever. The technicians explained every step of the exam and were so kind. I have received excellent care from Dr Fechter and everyone at the Eye Guys for many years now.
Not knowing what to expect for my cataract surgery, everything was explained to me about the procedures. The staff and Doctors were patient and answered all of my questions. Overall, I truly enjoyed the experience, my eyes are doing great and I would recommend The Eye Guy’s to everyone that needs their cataracts removed.
The patient was my wife, and she was very satisfied with the staff and Dr. Smith. She said the staff was very professional and showed a personal interest in her wellbeing and comfort. …
Extremely pleased with Dr. Ellenberger’s professionalism, knowledge and quality of patient care. Also very pleased with The Eye Guys in general. The process and screening you go through before seeing the doctor is efficient without being hurried.
Dr. Beau Gardner ( Excellent Opthalmalogist & Eye Surgeon ) and his Entire Team work together like A Well Oiled Clock. The flow is great. The cleanliness of the office is amazing and Everyone makes you feel welcomed and Well cared for.
Office Staff Very Professional,Friendly,Understanding.
Wait Time,Was Less Then A Hour.
Which Was A Plus For Me. …
Having had issues with my eyes for years I found my way to Dr. Bertram.
His diagnosis was that I had corneal edema and he knew how to correct it .
My cornea transplant was done several months ago . The results are amazing . I …
Love the Eyeguys and all their nurses and technicians. Everyone is super friendly. Never have a long wait. My laser surgery was totally awesome. Wish I had done it years ago. No glasses! Yeah!
The process was so easy from start to finish. Everyone was very friendly and helpful. They walked me through every step of before, during, and after and I am beyond satisfied with the results. LASIK was a breeze and I cannot believe how …
Very pleasant visit. Very nice facility. They were busy but everything moved quickly and efficiently. The only negative I have is I went for a routine eye exam and I did not realize that they do not sell glasses. Now I have to go somewhere …
I have been coming to the Eye guys ever since I had Lasik done over 21 years ago. I have always had courteous and professional care with every visit and every procedure since. I have had the very best of care and my eyes are are well taken care of and I have every confidence in my doctor and the staff at the Eye Guys.
I can see great! The experience from the first eye exam to post op was amazing. This organization knows what they’re doing, and their staff consists of kind professionals. I highly recommend Eye Guys to everyone! Simply amazing!
Super efficient, friendly, and prompt. Dr. Gardner and the staff are professional and thorough. I have a rare eye condition and they help keep me connected with other doctors that can help manage that. So thankful I gave them a try.
I had my yearly eye appointment with the Eye Guys on Jan. 23,2023. I was very pleased with the care, and experience I received at my appointment. My doctor explained everything that has changed with my eyes since my last visit. Which was a year ago. The tech explained each test that was being done. I was pleased.
I could start to see clearer without glasses a couple days after my LASIK! Outstanding, professional, caring group of Doctors and staff. Dr Garner and his whole team takes care of their patients to the highest standards. Highly recommend seeing them for evaluation and treatment for all eye and vision needs.
Vision is important, Eye Guys understands that and exhibits their care and understanding of my vision. The friendly staff and knowledgeable associates inform you of every step of every procedure. Comfortable environment with little to no waiting. (Fill out forms pre visit ) great eye care.
The doctors and nurses are extremely polite answered all my questions, explain every procedure to me and make sure I was comfortable. Most of the women at the check in desk are very sweet and polite too there are a few with a little attitude.. Highly recommend this place for any of your eye needs
All the staff were really friendly and polite. Each staff as they entered the room introduced themselves all except the doctor’s secretary she just walked into the room didn’t even acknowledge us or anything. To me it’s very important to …
Always have a great experience with the staff. They treat you like a person not a number. The staff and the doctors take time to explain and are attentive to what you say and ask. They never make me feel my concerns or questions are stupid. I recommend them very highly.
Had my preoperative visit for cataract surgery with Dr. Fechter at Eye Guys. Several different tests were done, lots of information provided. My experience was so positive. Every person I saw was so professional, knowledgeable and …
I have been a patient at Eye Guys for many years. I have always found the technicians doing my initial vision exam to be very capable. Dr Ryan Smith is always friendly & professional. He explains the results of his exam & I always feel free to ask him questions. I am grateful to have Dr Smith & his staff for my eye care.
Really enjoyed going to the eye guys it was a very pleasant experience. Dr. Bruce Brown is one of the best, truly loved how he went over issues and how or what you could do that would be the best way to go. Everyone I interacted with was …
Dr Smith was the kindest doctor. He spent time explaining the medical procedure that I chose to get. He’s very honest because he suggested to wait another year to get the ICL because they’ll have the new machine/technology by then and that it would be less expensive. Overall experience was great.
I had cataracts removed and lenses replaced a few years ago. The doctors at the Eye Guys have restored my eyesight with continuing 20/20 vision. The area is gifted to have the collection of eye surgeons here in Augusta. The entire staff has a caring and positive attitude and are amazing.
I recently received LASIK from The Eye Guys. Dr. Brown did my procedure and Melanie and Mallory were with me every step of the way. From day one the staff were all very nice to me and made me feel right at home. They were transparent and …
I always have a good experience at Eye Guys. The staff is competent and very pleasant. Dr Bertram has always treated my problems with courteous efficiency—-and skill. Actually wonderful! He has treated several serious problems and I can see and am comfortable. I’m grateful!
Excellent!!!
Melanie and Mallory were friendly, helpful, and informative.
Super easy procedure and super happy with the results. …
This was my first time going to Eye Guys…I love the name, straight to the point! Everyone from the time I checked in to when I was leaving were the most professional, courteous and very personable staff I’ve ever encountered! The doctor …
Although a very busy practice I experienced professional, friendly staff that inform you of what they are doing each step of your visit. The staff is very efficient at their skill and this makes the process flow without stress. …
From first consultation to surgery to post op, everything was very professional and everyone was friendly, informative and willing to answer any questions I had. Surgery was a breeze with doctor Gardner explaining everything he was doing. …
Staff is very professional, but at the same time friendly. I was seen on time based on my appointment. I have had everything from eye exams to surgery here and have never been disappointed. Doctors are on top of everything. I recommend The …