(Translated by Google) Very kind, humanitarian and special Dr. Ganiban, because even when the clinic did not accept my son’s medical insurance, he continued to treat him and demanded that special attention be given to my son, not only that …
The doctors are wonderful but wait times are atrocious. No matter which Dr or what time your appointment is be prepared to wait for hours.it really is the worst place for timely appointments.
ON 1/29/20 I HAD AN APPOINTMENT WITH DR. DARLINGTON.HE CAME IN ASKED ONE QUESTION,LOOKED IN MY EYES SAID I HAVE A CATARACT WHEN DO I WANT SURGERY. TOOK ME BY SURPRISE . BUT I AGREED. HE NEVER ASKED WHY I WAS THERE. HE LEFT THE ROOM. ALL THIS TOOK 5-10 MIN. LATER I CANCELED MY NEXT APPOINTMENT. SORRY I COULDN’T FIND FEWER STARS.
Made appointment for 1:50 pm. 3:00 now and they tell me that there are still 4 patients ahead of me. So ridiculous. At least let me know up front you plan to waste my entire afternoon.
don’t ever come here unless you wanna wait months upon months to receive your contacts, only for them to tell you EVERY single time you come to pick them up that they moved them to another office
The 2 hr wait time is the worst. Why does this clinic have appointments? Recommend calling on the day of your service to see how bad the wait is and plan accordingly.
I was having an eye problem and they saw me the same day I called. Dr Ganiban explained what was happening. He took his time explaining. Very happy with Dr. Ganiban and his staff.
The staff at every station were very friendly,cooperative, and qualified. While of course apprehensive upon entering for the first time I was made comfortable immediately.
The appt. was for my beloved, and I must say, these people are thorough. Felt comfortable through the process as things were explained. Hope the surgery goes as well.
Went in to get estimate for cataract surgery I needed. Just like the other places, as soon as you tell them insurance is not involved, everything gets murky, unclear and weird.
Fantastic place, always felt like home, great staff, treat you special, they explain everything all along the way. Dr. McManus is very professional, would recommend to anyone.
Dr. Ganiban saved my wife’s life and eyes! Blessed to have came in contact with the wonderful people who truly love their job an peoples lives. From the bottom of our hearts, Thank you Dr. Gary Ganiban!
After having had too many not-so-good experiences at the other eye clinic, I was lucky enough to find Dr Straut and Dr Ganiban. My eyes are back to belonging to a person instead of a dollar sign. Thanks guys!
I have nothing but praise for these people! They are fixing my eyesight…they have fixed my dad’s eyes, my mom’s eyes and now mine. They’re very professional. Great people!
I had cataract and lens implant surgery done by Dr.Jason Darlington which I am very happy with
I highly recommend if you have any eye concerns you will be well cared for by Darlington and staff.
DR. DARLINGTON IS AN EXCEPTIONAL DOCTOR AND SURGEON. HE MADE ME FEEL COMFORTABLE AND SECURE AND ANSWERED ALL MY QUESTIONS ABOUT MY SURGERY, BOTH BEFORE AND AFTER. HE IS VERY PROFESSIONAL BUT HAS AN EXCELLENT BEDSIDE MANNER. HE WILL BE MY FIRST CHOICE IF I HAVE ANY FUTURE EYE PROBLEMS.
They always over book so come prepared to wait almost 2 hrs today !! Really unacceptable!! Pack a lunch !! Prices are also super high.. at the prices they charge they should be concierate of your time..won’t be returning!!
Everyone was friendly. The opthamologist was very easy to speak with and ask questions. They took all the time necessary with me to answer all questions and to make sure my prescription was correct.
Best ever ! Am 73 with glaucoma and cataracts and have been seeing Doctor Darlington and he is Great ! Having used the services of centers in Tucson and Melbourne, among others, it was rewarding to now have found the Best ! Ted Grant
Friendly staff, I see Dr Mandese at the Palm Bay office. I prefer the Palm Bay office as I live in Palm Bay. Have been a patient of the Eye Institute for many years, starting out with Dr Chris Shumake until I developed double vision and he …
Thanks alot to Dr.Darlington…he removed my cataract so gracefully!!less then 10…I would definitely recommend him as a reference…him and his whole team!! Thank you.
The staff & doctors handled my visit from check in to discharge with professionalism and expertise. They were thorough in their exam and administering my eye injection. I highly recommend The Eye Institute on W. NASA Blvd.
This was my first visit to the Eye Institute, and was just for routine eye exam for glasses. Dr. Mandese is a great listener and communicator, very welcoming and thorough. In fact, the same was true for everyone on staff.
The best place to have Your Vision back. I am so happy!! And Satisfied With my Eye surgery I can see so good far away with No glasses all I needs it’s some readers glasses.Cataracts removed and estimatisim fix. Dr. MacManus Is so …
Dr. Darlington completed a lens replacement in under 15 minutes, and did an outstanding job! The staff was friendly and helpful and the end result, perfect vision!!!
As usual , the entire staff handled my visit promptly and professionally.
Each explained everything involved in my exams . Dr. Kileavy advised me on my progress after cataract surgery last year , and on what to expect in the future.
Im giving The Eye Institute a one star not because of the service..the doctors are great…its the office and the scheduling that REALLY sucks. The doctors are nice,thorough and very friendly but for some reason (greed Im sure)..the office …
So far I just love this place. Dr. Darlington and his staff are wonderful. I had to have a cataract removed and in 2 weeks I’ll have the other eye done. As nervous as I have been they have kept me calm and reassured me.
Terrible! They overbook and it’s a cattle call. Total wait time was 2 1/2 hours. I overheard the receptionist scolding and correcting a man for his behavior because he said they overbooked. His total wait time was 2 1/4 hours. …
I am giving a one-star only because of the experience I received. I have been going to the Eye Institute for about a year now and with my only issues being the wait time of about 2 to 3 hours. However today I went to the office and the …
Worst doctor experience in my life! The completely refused to look into contacts even though that was the whole reason I went in the first place. I was told “the dr doesn’t think I would benefit from them”. What a crock!!! I’ve worn them for years without issue. I will NEVER go back and will URGE everyone to STAY AWAY from them!
Dr. Mandese needs to reasses how he schedule patients. They are quick to get you in and have technicians do initial tests but the wait to actually get seen by Dr. Mandese is ridiculous. I am sitting waiting over 2 hours. My eye dilation …
Dr.Darlington has been treating me for an injury sustained to my right eye when I was a child of 10. He has been treating me for the past 4 years. The scar on my eye grew to the point that it completely obliterated the pupil and iris …
I am eternally grateful to Dr. Jason K. Darlington of the Eye Institute, his staff, and surgical team. They are the epitome of professionalism. They are friendly, extremely caring, compassionate, loving and understanding. They made me …
On 09-20-2018 I had an appointment to get my eyes exam. I got checked by the assistant and Dr. Straut did not dilate to finish the testing. I paid for the test in full and now they want to charge my health insurance co., charge me …
I had a eye exam today every time I see my doctor he is awesome, BUT today they performed a exam that my insurance does not cover n I was not informed that I was having this exam so I could decide if I had the funds to pay . Besides which …
Dr Straut is the BEST! He makes sure I am not having any complications or eye related issues. He is very personable and easy to talk with. His immediate optomical assistants are also Outstanding. Dr. Straut started his practice here and …
OMG, how I was blown away by this office, I barely sat down, before they had me in an office. The staff was so nice. The doctor was terrific. I have never had a more thorough examination in my life. Certainly nothing like your drive thru eyeglass shop’s. Well never go anywhere else.
The entire staff is competent and the general atmosphere is friendly and welcoming. The care I have received is excellent. Concerns are promptly and thoroughly addressesd. Abnormal results are accurately diagnosed, clearly explained and closely monitored. I feel I am in very good hands under the watchful eye of Dr. Straut.
I have a pair of Maui Jim prescription sunglasses and I broke them while on vacation. I snapped part of the nose bridge screw and was ready to pay the $10 shipping and $50 repair bill. So, I went to the Eye Boutique that is part of the …
Dr Darlington performed my cataract surgery which resulted in a wonderful outcome. I had a concern before the surgery and he took the time to explain why the lens I was receiving was the best option for me and reassured me that my vision …
This was the best eye appointment I have had in many years. From the start to finish. Professional, competent and efficient, not to mention super friendly. I’ve found my new office for vision care.
I have nothing but good things to say about Doctors Mandese, McManus, and Darlington for their technical skill and expertise and would give them 5 stars. However, I don’t understand how they can disrespect the time of their clients. Be …
The staff was courteous and caring, taking time to answer my questions and address my concerns. They took the time to explain things to me clearly and make sure I knew what was going on. They also were careful to obtain a good medical …
The waiting room was quite full but all my testing was completed on schedule. The staff was friendly and easy to talk to. Doctor V was thorough and made a lot of detailed notes for my file and then explained what was going on in layman’s terms. As a result, I have a lot of confidence in doctor V.
The staff was very pleasant, efficient and professional. I am very pleased with the two doctors who are treating my two dogs. They were very professional and took ample time with us and answered all my questions. Overall, I am quite impressed with AVS.
I have been wanting Lasik for quite some time and was excited to get it done a the Eye Institute. At my consultation they made me feel comfortable and I booked my surgery that day for 3 months out. I just called (a month before my surgery …
I waited for 3 hours for my last appt. When the physician finally came in he seemed extremely overwhelmed. He was unable to explain in laymen’s terms what he was saying, after I asked repeatedly, because he seemed to be running was so fast …
Never been talked to so condescending by another adult when I asked if there was any slots open before my appointment. This lady should learn how to respectfully say no. Now I’m not even going to show up
I had such a great experience with Dr. Darlington and his staff. Dr. Darlington is a highly trained and experienced eye surgeon and I felt in the best of hands during my initial meeting and diagnosis, through surgery, and after as well. …
This is a typical doctor’s office. Many patients, long wait times, and a general lack of efficiency – no worse than most drs offices. But, Dr. Darlington is extremely proficient. Great interaction with me and genuine concern. I feel very …
I have eye problems that eventually would lead to vision loss. It is severe in the right eye and mild in the left eye. After 1 laser treatment to the left eye, that eye stabilized and after one injection in the right eye with the severe …
Have been taking my mom this office for 2 years and the wait time keeps getting longer. This time we got to the office 15mins early and waited about 30 minutes. Then mom was called and put into a room and waited for 2 hrs to see the doctor for 2mins. Not going back very disappointed.
I am extremely disappointed with this practice. We have spent endless hours waiting for appointments. You can plan on sitting in the waiting room from 1 to 2 hours for every appointment. I realize majority of their patients are senior …
Had to return 4 times to get my contact prescription correct.. waited 1 and a half hours each time. Doctor is always running behind. No consideration for clients time.
Plus: experienced surgeons (which can also be found elsewhere). Unfortunately, this is the only plus. As a health care worker I have taken several patients to this clinic. Crowded waiting rooms, long waits (sometimes over an hour), doors …
Great staff. But I bought my regular disposable contact lenses for 1 month each pair, because that disposable daily despite is comfort, the risk of infection is bigger because is too hard to take off them even irrigating with solution 10 minutes before removing them. Scared. No me!
This place is great. I had two surgeries (ICL for the left eye and LASIK for the right eye) done here by Dr Darlington. I’m happy with the results so far. I can see 20/20 without contacts or glasses and that feels amazing. He is a great …
Wonderful, professional care in a very comfortable environment. Had my cataracts replaced there and it was an easy, efficient surgery. I have never seen better in my life! Highly recommend Dr. Darlington & his wonderful staff.
Made an appointment after seeing their address was near me. Showed up to the Babcock location and the doors are locked. Turns out they made my appointment at the NASA location and did not inform me that.
Dr. Jason Darlington is a very skilled cataract surgeon. His staff is very friendly and accommodating. I would highly recommend him for any eye care needs.
Extremely skeptical at the time – Beloved retiring doc sent us to Dr. Darlington, so I reluctantly went from a small, very personalized scenario to a large office herded between stations. My first impression was – “oy vey, get me out of …
I called before taking my husband here and was told they took my insurance but when we arrived they weren’t sure if they took our particular plan. I wanted to verify before they seen him. While I was on hold with Cigna they insisted it …
I have been able to shed my glasses after nearly 40 years of needing them. Dr. Darlington removed my cataracts and I can see clear as day. Dr. Darlington is miracle worker.
I just completed having cataracts removed from both eyes by Dr. Jason Darlington of the Eye Institute. The entire process was well planned and well implemented. For each eye, I was in and out of surgery within an hour, with no pain or …
Highly recommend. Dr. Darlington and his staff they took time to answer all my questions about my surgery for both eyes. I have never seen better. Very pleased I came here.
I have been reluctant to visit this office because of review about long waiting time. I finally decide to give this office a chance because my unhappy experience at another office in Melbourne (that place has really good review). I have to …
Went to the eye Institute with severe cataracts. Doctors told me I was almost legally blind. They said at $1500 an Eye, I could get lenses replaced and I would have perfect distant vision. They being the staff and the doctor. Not true my …
They were NOT upfront with the cost involved…. they verified my insurance and quoted me $27/eye, but after I received my bill, all of a sudden, it’s $475/eye… wow, not cool.
Earlier this week Dr Jason Darlington performed cataract surgery on my second eye. With that my vision is now perfectly normal. Dr Darlington is the best surgeon in Melbourne and adjoining areas to get these kind of procedures done. I would highly recommend Dr Darlington because he is the best.
Dr Darlington and his staff always treat me well every time i visit. The only criticism i have is wait times can be a while especially depending on the day.
They were quick with my appointment and I had about a ten minute wait when I got there. I also made an appointment for my mother. To be continued….however I think it will be a good experience.
I saw Dr. Jason Darlington in the fall of 2021 for an eye exam and recommendation for lens correction due to cataracts. Was provided 3 options and told the best lens replacement is panoptic , at a cost of $7000. I decided to do panoptic …
Stay Away!!!! From top to bottom this place is a nightmare. My insurance denied the preauthorization to see them a month before my appointment because there were problems with the referral, yet they never replied to insurance company or …
I appreciate the thoroughness of the paper work. I really did not have many questions after I read everything. Everyone was pleasant and professional at the reception desk, and the nursing staff was exceptional. I felt that Dr. Darlington was a skilled surgeon that is very focused on doing his best for your eyes!
Waited over THREE hours to be seen. Not once did anyone notify me that it would take so long. They were backed up when I arrived at 12:30. It’s now 3:45 and I’m still waiting to see the doctors. I would have left but my eye was dilated so …
First visit here to see Dr Gary Ganiban, awesome doctor, very knowledgeable, service was good, but the wait times are very long, if you come expect to wait
great retina specialist Dr Ganniban
(Translated by Google) Excellent work by Dr. Gary Ganiban with my son
(Original) …
(Translated by Google) Very kind, humanitarian and special Dr. Ganiban, because even when the clinic did not accept my son’s medical insurance, he continued to treat him and demanded that special attention be given to my son, not only that …
Very friendly
Very professional
Clean
Ok
Excellent eye Doctors
The wait time was to long
The dr is great
Great friendly staff
Good support staff
Very Professional personnel!!
Luv the Drs and staff.
A perfect little jewel.
All branches of Opthalmology covered
Routine 6-month exam
They are very good
Love Dr Strout
Great place for eye care
Very good Doctoes
Love, love DR Mandese!
The only negative is the long wait
Good place, talented doctor
Great doc great place
Glass are way to expensive here.
Professional and knowledgeable eye care.
Caring and professional, excellent doctors
nice staff, caring Drs
Two cataracts removed with no problems.
Best eye doctor in town!
Excellent eye Care by fespected professionals.
It is beautiful, large and very friendly.
Very organized. Excellent care.
We love Dr Vashnev
Would go back even if I had a third eye!
Excellent, especially in an eye emergency situation!
Way too long of wait times
Great service and wonderful doctors
I can see clearly now, the rain is gone!
Very satisfied with the doctors and staff.
The eye institute has a helpful staff.
Good service and attention from staff and doctors.
Very busy but very nice and professional
Excellent staff, best experience ever!! Thank you!!!
Caring staff and perfect outcome after cataract surgery
Had an eye injury & they took great care of me
Dr vashnav and staff make you feel like family
Outstanding service with a friendly environment. All needs taken care of in ome place…..
Excellent staff and services, somewhat slow, but thorough.
2 pm appointment. It’s now 415 and still waiting. In one door. Then Wait. In next door then Wait. REDICULOUS SYSTEM.
Great experience. Very thorough. Good people.
Friendly staff. Very helpful. Willing to talk to you, not at you.
Longer wait than usual. They must be overbooking, as do many doctors.
I need the reports from my husbands visit on the 12/14/17 how do I get these reports to take to another Dr. on 1/4/18?????
Best eye surgeon in area. Great service.
Great service. They even check on you to see how everything is going.
Very thorough examination. The office works like a well oiled machine. I like that.
Best eye Drs in this area. Very friendly staff.
Nice friendly staff and got my eye fixed the same day
Been going here for years … excellent service with accurate diagnosis.
Good doctor staff.lots of unnecessary testings.Some staff members are rude and some are very nice to work with.Location is ideal.
Great doctors and very helpful staff. Specialty optomology.
Dr Darlington is absolutely wonderful! Professional, caring, and experienced.
Wonderful ,caring service,great facilities, Melbourne and Rockledge. Dr. Voshniv is the BEST!!
I have dr.mcmanus for my dr he is the best he takes care of 100 percen
Llllll
I take my Mom there for many years, they’re always so nice to her
Been going here for yrs and very pleased with the physicians and staff.
The dr. And staff are skilled in more than their profession, they are all helpful and friend
Great place for any type of eye trouble hope you never need them but it’s good to know that there the best
Mom had douvle catteract surgery and the staff amd Doctor were fantastic.
Great staff, doctors, and very convenient eye glass department which sells reputable and high quality brands
Great doctors very professional staff… Never had a long wait
Had my cataracts operated on ,very professional, and very satisfied! My vision is so much better.
The Best…from top to bottom. Very happy I can see again. Recommended if you need cataract surgery.
My experience was very good, the Staff was extremely pleasant and attentive especially Rueben and Dr Darlington. Thank you
Love the staff. My mom was in and out. No problems.
I was the driver for a friend who needed surgery. It was a very comfortable place for me and he is quite pleased with his results.
Very professional staff. Great doctors. Nice waiting room and offices
I really like my doctor Dr ganiban a lot he is a very caring doctor I would not go to anyone else but him a lot
If you have a problem, they will see you the same day. Just be prepared to wait. Run professionaly. Excellent doctors and staff.
The doctors are wonderful but wait times are atrocious. No matter which Dr or what time your appointment is be prepared to wait for hours.it really is the worst place for timely appointments.
ON 1/29/20 I HAD AN APPOINTMENT WITH DR. DARLINGTON.HE CAME IN ASKED ONE QUESTION,LOOKED IN MY EYES SAID I HAVE A CATARACT WHEN DO I WANT SURGERY. TOOK ME BY SURPRISE . BUT I AGREED. HE NEVER ASKED WHY I WAS THERE. HE LEFT THE ROOM. ALL THIS TOOK 5-10 MIN. LATER I CANCELED MY NEXT APPOINTMENT. SORRY I COULDN’T FIND FEWER STARS.
They treat my dad for wet macular degeneration. Dr Ganaban is fantastic. I highly recommend him and this organization.
DID A FANTASTIC JOB ON MY CATARACT SURGERY. EYE IS WORKING PERFECTLY. I CAN SEE COLORS AND SHAPES CLEARLY. I CAN SEE DETAILS I HADN’T SEEN IN YEARS
Made appointment for 1:50 pm. 3:00 now and they tell me that there are still 4 patients ahead of me. So ridiculous. At least let me know up front you plan to waste my entire afternoon.
don’t ever come here unless you wanna wait months upon months to receive your contacts, only for them to tell you EVERY single time you come to pick them up that they moved them to another office
Love Dr Ganiban and his staff, they also hv a Palm Bay office. Less traffic there my mom likes this office better than Melb office.
The 2 hr wait time is the worst. Why does this clinic have appointments? Recommend calling on the day of your service to see how bad the wait is and plan accordingly.
I was having an eye problem and they saw me the same day I called. Dr Ganiban explained what was happening. He took his time explaining. Very happy with Dr. Ganiban and his staff.
Good doctors but terrible waiting time. Sometimes you have to wait for 2 hrs to see a doctor for 5 mins. The waiting time is getting worse day by day.
The staff at every station were very friendly,cooperative, and qualified. While of course apprehensive upon entering for the first time I was made comfortable immediately.
The appt. was for my beloved, and I must say, these people are thorough. Felt comfortable through the process as things were explained. Hope the surgery goes as well.
Dr Darlington is one of the most professional and friendliest doctors I have ever had the pleasure, as a patient, of being associated with …
Went in to get estimate for cataract surgery I needed. Just like the other places, as soon as you tell them insurance is not involved, everything gets murky, unclear and weird.
Office is efficient and well organized.
Fantastic place, always felt like home, great staff, treat you special, they explain everything all along the way. Dr. McManus is very professional, would recommend to anyone.
Dr. Ganiban saved my wife’s life and eyes! Blessed to have came in contact with the wonderful people who truly love their job an peoples lives. From the bottom of our hearts, Thank you Dr. Gary Ganiban!
After having had too many not-so-good experiences at the other eye clinic, I was lucky enough to find Dr Straut and Dr Ganiban. My eyes are back to belonging to a person instead of a dollar sign. Thanks guys!
I have nothing but praise for these people! They are fixing my eyesight…they have fixed my dad’s eyes, my mom’s eyes and now mine. They’re very professional. Great people!
I had cataract and lens implant surgery done by Dr.Jason Darlington which I am very happy with
I highly recommend if you have any eye concerns you will be well cared for by Darlington and staff.
DR. DARLINGTON IS AN EXCEPTIONAL DOCTOR AND SURGEON. HE MADE ME FEEL COMFORTABLE AND SECURE AND ANSWERED ALL MY QUESTIONS ABOUT MY SURGERY, BOTH BEFORE AND AFTER. HE IS VERY PROFESSIONAL BUT HAS AN EXCELLENT BEDSIDE MANNER. HE WILL BE MY FIRST CHOICE IF I HAVE ANY FUTURE EYE PROBLEMS.
I had my eye surgeries done here. Dr McManus is excellent at that & the staff is very friendly. I had no issues. I was happy with everything.
They always over book so come prepared to wait almost 2 hrs today !! Really unacceptable!! Pack a lunch !! Prices are also super high.. at the prices they charge they should be concierate of your time..won’t be returning!!
Dr. McManus is the best. He’s been treating me for my Glaucoma for 20+ years. Also Cataracts, Laser surgery etc. Wouldn’t change. God bless him.
Everyone was friendly. The opthamologist was very easy to speak with and ask questions. They took all the time necessary with me to answer all questions and to make sure my prescription was correct.
Best ever ! Am 73 with glaucoma and cataracts and have been seeing Doctor Darlington and he is Great ! Having used the services of centers in Tucson and Melbourne, among others, it was rewarding to now have found the Best ! Ted Grant
Friendly staff, I see Dr Mandese at the Palm Bay office. I prefer the Palm Bay office as I live in Palm Bay. Have been a patient of the Eye Institute for many years, starting out with Dr Chris Shumake until I developed double vision and he …
Thanks alot to Dr.Darlington…he removed my cataract so gracefully!!less then 10…I would definitely recommend him as a reference…him and his whole team!! Thank you.
We saw Dr. Stroud today for a depth perception test. He is professional & kind. This office is run very well and the assistants are very helpful.
Wow, the staff is wonderful. My doctor was also. Way better service than a regular eyeglass center. More extensive check-up.
The staff & doctors handled my visit from check in to discharge with professionalism and expertise. They were thorough in their exam and administering my eye injection. I highly recommend The Eye Institute on W. NASA Blvd.
This was my first visit to the Eye Institute, and was just for routine eye exam for glasses. Dr. Mandese is a great listener and communicator, very welcoming and thorough. In fact, the same was true for everyone on staff.
The best place to have Your Vision back. I am so happy!! And Satisfied With my Eye surgery I can see so good far away with No glasses all I needs it’s some readers glasses.Cataracts removed and estimatisim fix. Dr. MacManus Is so …
Dr. Darlington completed a lens replacement in under 15 minutes, and did an outstanding job! The staff was friendly and helpful and the end result, perfect vision!!!
As usual , the entire staff handled my visit promptly and professionally.
Each explained everything involved in my exams . Dr. Kileavy advised me on my progress after cataract surgery last year , and on what to expect in the future.
Im giving The Eye Institute a one star not because of the service..the doctors are great…its the office and the scheduling that REALLY sucks. The doctors are nice,thorough and very friendly but for some reason (greed Im sure)..the office …
So far I just love this place. Dr. Darlington and his staff are wonderful. I had to have a cataract removed and in 2 weeks I’ll have the other eye done. As nervous as I have been they have kept me calm and reassured me.
Terrible! They overbook and it’s a cattle call. Total wait time was 2 1/2 hours. I overheard the receptionist scolding and correcting a man for his behavior because he said they overbooked. His total wait time was 2 1/4 hours. …
DR McManus is incredible. Glaucoma and another surgery and I see like a teenager. Forget all glasses..oh my!
I am giving a one-star only because of the experience I received. I have been going to the Eye Institute for about a year now and with my only issues being the wait time of about 2 to 3 hours. However today I went to the office and the …
Worst doctor experience in my life! The completely refused to look into contacts even though that was the whole reason I went in the first place. I was told “the dr doesn’t think I would benefit from them”. What a crock!!! I’ve worn them for years without issue. I will NEVER go back and will URGE everyone to STAY AWAY from them!
Dr. Mandese needs to reasses how he schedule patients. They are quick to get you in and have technicians do initial tests but the wait to actually get seen by Dr. Mandese is ridiculous. I am sitting waiting over 2 hours. My eye dilation …
Dr.Darlington has been treating me for an injury sustained to my right eye when I was a child of 10. He has been treating me for the past 4 years. The scar on my eye grew to the point that it completely obliterated the pupil and iris …
I am eternally grateful to Dr. Jason K. Darlington of the Eye Institute, his staff, and surgical team. They are the epitome of professionalism. They are friendly, extremely caring, compassionate, loving and understanding. They made me …
On 09-20-2018 I had an appointment to get my eyes exam. I got checked by the assistant and Dr. Straut did not dilate to finish the testing. I paid for the test in full and now they want to charge my health insurance co., charge me …
I had a eye exam today every time I see my doctor he is awesome, BUT today they performed a exam that my insurance does not cover n I was not informed that I was having this exam so I could decide if I had the funds to pay . Besides which …
Dr Straut is the BEST! He makes sure I am not having any complications or eye related issues. He is very personable and easy to talk with. His immediate optomical assistants are also Outstanding. Dr. Straut started his practice here and …
OMG, how I was blown away by this office, I barely sat down, before they had me in an office. The staff was so nice. The doctor was terrific. I have never had a more thorough examination in my life. Certainly nothing like your drive thru eyeglass shop’s. Well never go anywhere else.
The entire staff is competent and the general atmosphere is friendly and welcoming. The care I have received is excellent. Concerns are promptly and thoroughly addressesd. Abnormal results are accurately diagnosed, clearly explained and closely monitored. I feel I am in very good hands under the watchful eye of Dr. Straut.
I have a pair of Maui Jim prescription sunglasses and I broke them while on vacation. I snapped part of the nose bridge screw and was ready to pay the $10 shipping and $50 repair bill. So, I went to the Eye Boutique that is part of the …
Dr Darlington performed my cataract surgery which resulted in a wonderful outcome. I had a concern before the surgery and he took the time to explain why the lens I was receiving was the best option for me and reassured me that my vision …
This was the best eye appointment I have had in many years. From the start to finish. Professional, competent and efficient, not to mention super friendly. I’ve found my new office for vision care.
I have nothing but good things to say about Doctors Mandese, McManus, and Darlington for their technical skill and expertise and would give them 5 stars. However, I don’t understand how they can disrespect the time of their clients. Be …
The staff was courteous and caring, taking time to answer my questions and address my concerns. They took the time to explain things to me clearly and make sure I knew what was going on. They also were careful to obtain a good medical …
The waiting room was quite full but all my testing was completed on schedule. The staff was friendly and easy to talk to. Doctor V was thorough and made a lot of detailed notes for my file and then explained what was going on in layman’s terms. As a result, I have a lot of confidence in doctor V.
The staff was very pleasant, efficient and professional. I am very pleased with the two doctors who are treating my two dogs. They were very professional and took ample time with us and answered all my questions. Overall, I am quite impressed with AVS.
I have been wanting Lasik for quite some time and was excited to get it done a the Eye Institute. At my consultation they made me feel comfortable and I booked my surgery that day for 3 months out. I just called (a month before my surgery …
I waited for 3 hours for my last appt. When the physician finally came in he seemed extremely overwhelmed. He was unable to explain in laymen’s terms what he was saying, after I asked repeatedly, because he seemed to be running was so fast …
Never been talked to so condescending by another adult when I asked if there was any slots open before my appointment. This lady should learn how to respectfully say no. Now I’m not even going to show up
I had such a great experience with Dr. Darlington and his staff. Dr. Darlington is a highly trained and experienced eye surgeon and I felt in the best of hands during my initial meeting and diagnosis, through surgery, and after as well. …
This is a typical doctor’s office. Many patients, long wait times, and a general lack of efficiency – no worse than most drs offices. But, Dr. Darlington is extremely proficient. Great interaction with me and genuine concern. I feel very …
I have eye problems that eventually would lead to vision loss. It is severe in the right eye and mild in the left eye. After 1 laser treatment to the left eye, that eye stabilized and after one injection in the right eye with the severe …
Have been taking my mom this office for 2 years and the wait time keeps getting longer. This time we got to the office 15mins early and waited about 30 minutes. Then mom was called and put into a room and waited for 2 hrs to see the doctor for 2mins. Not going back very disappointed.
I am extremely disappointed with this practice. We have spent endless hours waiting for appointments. You can plan on sitting in the waiting room from 1 to 2 hours for every appointment. I realize majority of their patients are senior …
Had to return 4 times to get my contact prescription correct.. waited 1 and a half hours each time. Doctor is always running behind. No consideration for clients time.
Plus: experienced surgeons (which can also be found elsewhere). Unfortunately, this is the only plus. As a health care worker I have taken several patients to this clinic. Crowded waiting rooms, long waits (sometimes over an hour), doors …
Dr Darlington and all staff were wonderful.
Great staff. But I bought my regular disposable contact lenses for 1 month each pair, because that disposable daily despite is comfort, the risk of infection is bigger because is too hard to take off them even irrigating with solution 10 minutes before removing them. Scared. No me!
This place is great. I had two surgeries (ICL for the left eye and LASIK for the right eye) done here by Dr Darlington. I’m happy with the results so far. I can see 20/20 without contacts or glasses and that feels amazing. He is a great …
Wonderful, professional care in a very comfortable environment. Had my cataracts replaced there and it was an easy, efficient surgery. I have never seen better in my life! Highly recommend Dr. Darlington & his wonderful staff.
Made an appointment after seeing their address was near me. Showed up to the Babcock location and the doors are locked. Turns out they made my appointment at the NASA location and did not inform me that.
I was a patient of Dr. Darlington at FL Eye for PRK corrective vision surgery.
I felt like the procedure itself was done in a satisfactory manner (of course, I …
Dr. Jason Darlington is a very skilled cataract surgeon. His staff is very friendly and accommodating. I would highly recommend him for any eye care needs.
Extremely skeptical at the time – Beloved retiring doc sent us to Dr. Darlington, so I reluctantly went from a small, very personalized scenario to a large office herded between stations. My first impression was – “oy vey, get me out of …
I called before taking my husband here and was told they took my insurance but when we arrived they weren’t sure if they took our particular plan. I wanted to verify before they seen him. While I was on hold with Cigna they insisted it …
My first visit with them on December 28th was lovely, the lady at the counter was pleasant and the nurse was informative and dr Michael D was great! …
I have been able to shed my glasses after nearly 40 years of needing them. Dr. Darlington removed my cataracts and I can see clear as day. Dr. Darlington is miracle worker.
I just completed having cataracts removed from both eyes by Dr. Jason Darlington of the Eye Institute. The entire process was well planned and well implemented. For each eye, I was in and out of surgery within an hour, with no pain or …
Highly recommend. Dr. Darlington and his staff they took time to answer all my questions about my surgery for both eyes. I have never seen better. Very pleased I came here.
First person I was with was kind and patient, second was pretty rude and made me just rather not call back and go somewhere else.
I have been reluctant to visit this office because of review about long waiting time. I finally decide to give this office a chance because my unhappy experience at another office in Melbourne (that place has really good review). I have to …
Went to the eye Institute with severe cataracts. Doctors told me I was almost legally blind. They said at $1500 an Eye, I could get lenses replaced and I would have perfect distant vision. They being the staff and the doctor. Not true my …
They were NOT upfront with the cost involved…. they verified my insurance and quoted me $27/eye, but after I received my bill, all of a sudden, it’s $475/eye… wow, not cool.
Earlier this week Dr Jason Darlington performed cataract surgery on my second eye. With that my vision is now perfectly normal. Dr Darlington is the best surgeon in Melbourne and adjoining areas to get these kind of procedures done. I would highly recommend Dr Darlington because he is the best.
Dr Darlington and his staff always treat me well every time i visit. The only criticism i have is wait times can be a while especially depending on the day.
They were quick with my appointment and I had about a ten minute wait when I got there. I also made an appointment for my mother. To be continued….however I think it will be a good experience.
I saw Dr. Jason Darlington in the fall of 2021 for an eye exam and recommendation for lens correction due to cataracts. Was provided 3 options and told the best lens replacement is panoptic , at a cost of $7000. I decided to do panoptic …
Stay Away!!!! From top to bottom this place is a nightmare. My insurance denied the preauthorization to see them a month before my appointment because there were problems with the referral, yet they never replied to insurance company or …
I appreciate the thoroughness of the paper work. I really did not have many questions after I read everything. Everyone was pleasant and professional at the reception desk, and the nursing staff was exceptional. I felt that Dr. Darlington was a skilled surgeon that is very focused on doing his best for your eyes!
Waited over THREE hours to be seen. Not once did anyone notify me that it would take so long. They were backed up when I arrived at 12:30. It’s now 3:45 and I’m still waiting to see the doctors. I would have left but my eye was dilated so …
First visit here to see Dr Gary Ganiban, awesome doctor, very knowledgeable, service was good, but the wait times are very long, if you come expect to wait