Did you know seeing 20/20 doesn’t necessarily mean your eyes are healthy? Many eye problems can only be detected during a thorough eye exam. Our innovative diagnostic equipment allows us to detect even the smallest changes in your vision and eye health. This helps us ascertain your risk factors for debilitating eye and whole body diseases, which in many cases are manageable with early detection. Our highly trained optometrists in Waterloo and Cedar Falls provide outstanding eye care to every patient who visits us at The EyeCare Associates. With 140 years of combined professional experience and counting, Drs.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
999 Home Plz Ste 100, Waterloo, IA 50701
My husband received his glasses in a timely fashion however he did not see any better. They tried to tell him “he will get used to it”. After paying over $500,00 and telling him “he will get used to it” was NOT acceptable to us! Had his …
This place is not very good. Would not recommend
The staff were knowledgable and friendly. I would recommend.
Finally went back to the eye doctor after skipping it for a few years, Dr. Aigner and staff were great!
Had a great experience will all the staff. Didn’t choose 5 stars due to not having motorcycle riding glasses.
Took the time to get records from last doctor and were very educational. Got me in an opening same day.
Dr. Jerry is incredible. He listens and explains, you leave fully informed.
Wrong diagnosis both on my daughter and myself. Poor customer service. They will tell a lie while looking in your eyes just to get out of work. Latest problem that they couldn’t take care of was taken care of in a few hours someplace else.
Great & helpful staff- I especially appreciate Dr. Fitch who was very personable, knowledgeable & informative every step of the exam- He took his time & really gave great customer service. I’d highly recommend this place.
Worst experience at an eye place! Horrible customer service, Dr treated me like a child. Stuck with glasses I hate! No warranty! The lady that helped us get the glasses was rude and didn’t explain what we were paying forays rushed us out the door! I would highly recommend going somewhere else!!
I’ve never had a problem with this place in the 2 years ive been coming there. they always get me taken care of quickly the eye doc is on top of her job shes very thorough and she will take time to answer questions
My entire family has been patients of Eyecare Associates for several years because they take our former insurance. We always felt like the staff didnt want us there and we were hurried through. Nobody was outright rude, just not friendly. …
I have been patient for last 10 years. I never had great experience with the back office or nursing staff. The reason I stayed is because doctors are nice, and I believe in doctor-patient relationship. If you decide to schedule the …
I’ve been going to Eye Care Associates for a number of years. Everyone is very friendly and pleasant, but I just was told today that I can’t get contacts because my last appointment was six months ago. At that time, the eye doctor had given …
I have been going to EyeCare Associates for years and I love them. I was referred to them by my sister and she was very accurate when saying that the staff takes the time to actually know you. It seems like they actually care, which is …
I went there for my exam it was no different than any other exam I have ever had. But since I am newly diabetic they called it a medical exam and charged me for my copay and the refraction when I get a free eye exam every year. I have spoke …
Dr. Fitch saved my vision. I was recommended by my doctor to see an eye doctor for visual disturbances I was having. Dr. Fitch ran several tests and found that I had a swollen and inflamed optic nerve. He ordered an urgent MRI. I got in …
So here’s the deal. Our appointment was for 12:45 p.m. and we weren’t seen until 1:27 p.m. That’s a 42 minute delay and there was only 2 other people there. Also, the thermostat was on the wall and clearly set at 75*. So, I’m waiting and …