We at The Garbage Man would like to thank all of our customers for their continued business and support over these last 12 years. As of 11/1/2021, … See more
Terrible customers service!!!!!! Dont use this company! They wont call you back if you need help with any issues. Fair weather friends there to make a sale but not to support it.
Sometimes they pick up the trash, sometimes they don’t. Sometimes they only pick up one of the two bins. Just depends on how they feel that day I guess.
This is a great, and less expensive service. They call to notify you if there is a holiday. The staff at the office is courteous, friendly and very helpful.
Great service for a great price. Communication could be better though they do leave advance voice mails when service is moved due to weather or other circumstances.
Marginal Service, they often don’t pickup, when I call they tell me just wait it’s to early. Then after they close I leave a message and the trash sits for a week!
They NEVER pick up recycling even though every single time I call they say they will straighten out the problem. Not at all reliable. Not worth the cost savings.
Horrible service!!! They leave trash at The bottom of the trash cans, the driver has a very bad attitude, if he doesn’t feel like he would not pick up your trash at all and when you call the office they don’t answer. The garbage man is the worst!!!!
I’ve been extremely happy with their service and supported the “local business” atmosphere but they’ve increased their rates and now they’re much higher than the competition. I’m a little bummed out…
Well, they used to be good. now they sort my trash and only take what they want. Today they took only half of what was there …. I call them and absolutely no response back.
Non responsive, yes it is cheaper but they only pick up about 75% of the time. Beware you would be much better off using anyone else.
I wouldn’t give them 1 star but you have to if you want to post
Poor service. Every time it snows a half of inch they claim they can’t meet their schedule due to weather. Why do I see other trash companies picking during this time.
I have used the Garbage man , Parker, Colorado for several years and I am very disappointed in the last several months ……They are ‘hit and miss’ Its pretty bad when you are amazed that they actually picked up the trash.
Very unhappy
Awful awful service, terrible company. Unreliable, unprofessional, bad work, there is nothing good about this company. They skip pickups, take half the load, refuse to answer their phones, and fail in every aspect a company can fail in. DO NOT USE is my recommendation.
If I could give this -10 stars I would. The single most frustrating company I’ve ever dealt with. They’ve now picked up my recycling once in the last three months. I hate this company. Ahhhhh
Abaolute horrible service. Do not use. Use any other service no matter the cost. Unless you like only having some of your garbage picked up and the strewn all over. Horrible customer service! AVOID THE GARBAGE MAN AT ALL COSTS.
I apologize for my review on The Garbage Man google site. I am reviewing GarbageMan, A Green Company. I have never used this company and can not rate them.. But DO NOT use GarbageMan, A Green Company.
They missed todays pickup..they missed March 25th also.,.this is not a new incident,,i changed from PRO Disposal and am think off going back to them.. plus last year they destroyed a trash can..i taped it together hoping it would work..some …
We have used The Garbage Man since they opened many years ago….overall their service has been good with some growing pains, however the service today has been superb….communication with personnel if necessary including the owner Bob is working well….keep it up & good luck!
They never returned my calls or picked up my recycling; I have left several messages and can not get a call back. I can’t even speak to anyone to cancel.
These people are the worst they’re stolen too in my trash cans and they deny it even though we have them on camera and they constantly trash behind dumped out on the ground and refused to take what they’re paid to take. Not worth the name garbage.
So far, so good. Waste Management became difficult on the amount they would pick up and offered nothing to improve. So I tried The Garbage Man. So far they have been great!
I’m switching first they try and give me a 20.00 extra charge for something that was not mine. The pick up time is always different and the driver had his nerve to tell me how to park when I had no car there all day if they would have picked up when they should have we would have been fine…very rude
Despite all of the negative reviews, I’ve had them as a service for about 4 years now. The only time they haven’t picked up the trash is during bad weather.
They rarely manage to pick up our recycling. They called a week ago and said due to rains they weren’t coming on our usual day and would pick up all recycling the next week. So, I hauled everything out yesterday and no-one came. Very frustrated by poor service.
The Garbage Man has really gone down hill this year. Unreliable and rude. They wont take all your trash. They just throw your cans on the ground! Not a happy camper! Dan’s trash service here we come!
Didn’t pick up recycling and now we have to throw all of it away. Hopefully they show up tomorrow. Also, they share personal accounts information from your neighbors accounts. I wouldn’t recommend them.
They have the best price for the same service as other companies. The customer service is great and fast. They have a great communication with holiday schedules. I’m really happy with them. You should give them a try! : )
Been with The Garbage Man since September and they have yet to miss our trash. Have zero complaints! Well just waiting for recycling to be available in our area! 100% satisfied at this point!
They did not pick up my trash. Left message with no return call. Looks like I will be going else where. What a shame. Hard to believe a company could care less about its customers. Clark Bianco
ITS ABOUT TIME THAT THIS VERY VERY BAD TRASH COMPANY IS GONE! IT WAS A GAMBLE IF THEY WAS GOING TO SHOW UP OR NOT.. MORE LIKLEY NOT. WE AS CUSTOMERS SHOULD LOOK TO SEE IF WE CAN SUE THEM FOR SERVICES NOT RECIEVED AFTER THEY COLLECTED OUR MONEY. THEY ONLY GET ONE STAR. AND THATS ONLY BECAUSE YOU NEED TO ADD SOMETHING FOR THERE SERVIVE.
The one star reviews are surprising. We have used trash and recycling for a year and have no complaints. They have been prompt and are also very efficient.
Missed trashed so many times. If it rains they have an excuse not to come. If it’s recycling day they will just not pick it up. When you want a refund for all the days they have missed they say they can’t do it. So they extend their service…more torture.
They have been great to me.Have been using them for a year now and No problems at all.Always answers the phone when i need something and pickups are always on time.The guys picking up are very polite too. Thanks. A+++++
I just called Douglas County Sheriffs Department. Came down my country road to find a Garbage Man driver, which they are not our server nor where there garbage cans out, going through our mail package box. He drove off as I approached.
The new service has been great. They are fast, complete, and are pleasant. I have had no issues. They have even come back to our house on larger items which they needed assistance from another worker.
Good value for the price. Generally reliable (servicing Stonegate) except for snow days and new drivers. They do hustle and are flexible with owners when you have extra stuff on collection days.
Just signed up three weeks ago. Started my service last week. They did pick it up but this is the second week and they have no showed. Tried calling them but on Fridays I guess they close at noon. Not happy if this is how their service is going to be. And I have already paid for three month.
My trash haven’t been picked up last time it took 3weeks for this horrible “trash collectors” to pick my trash up. The city wanted to fine me for the mess I had I explained that the company I have is really bad and lacy driver don’t pick up …
The most aggressive collections policy ever, for fees and surcharges that is. Their billing statements come from the future, as in five or six ahead of the present date, and are due upon receipt with no date stated , that way they can hit you with late fees every chance they get. They don’t deserve a single star at all.
They never pick up the phone and are hard to get a hold of and then when I mentioned it to them they claimed they had received no calls from me after i left multiple voicemails. I wish they would get an online or over the phone payment set up. They are located down the street from me and I can’t even go in person to pay my bill.
This company is a joke. Any other trash company has got to better. They could care less about customer service. All they care about is there money. They have even left trash in the trash can. How hard is it to empty a trash can? WHAT A JOKE!! The owner of the company is a joke as well!!!
How do you get them to call you back?????? The driver picked up my neighbor’s trash, looked at ours and drove by!!!!!!! My neighbor watched this happen and told me about it. Can’t get a call back to explain why our trash is still sitting there, when it was up at the curb the night before.
*WARNING* – do NOT use this company. They forget to pick up your trash/recyclables about 50% of the time, they don’t respond to email or voice mail messages, and they don’t answer their phones on a daily basis. HORRIBLE service.
I live in Stonegate, but my nephew lives in Hawaii and they have to take their trash done a mountain to the landfill there, so I really appreciate curbside pickup and I don’t take it for granted. Thanks for working in the cold this week, stay warm!
I don’t understand all of the bad reviews of this company! I have never, not once, had a problem. They pick up every week religiously. I’ve been with them for years and have ZERO complaints. Awesome job, guys!
They don’t answer the phone, they miss pickups, I’ve had them not pick up because I’ve had trash they don’t like, (wood scraps, etc). Now after I paid for another year, they cancelled service in Castle Rock. Stay away!
Bob, your customer service and business are both complete garbage so now i know why you chose this profession. This is josh from ranger rd. Dump my dumpster so we both don’t have to spend time in small claims court. I wish i could give this review 0 stars
The garbage man driver was picking up trash and our neighborhood which has one way in and one way out. And when he approached the top of the hill where you cannot see over the crest he stopped in the middle of the road to pick up the trash. …
THE WORST!!! 2 years and not one nice thing to say about this company! Tried to cancel the service and was told I was in some kind of 2 year contract. Now that my “contract” is thankfully over, I cannot reach anyone to pay the final bill or get them to pick up their trash can! All I can say is DO NOT use these guys!
I’ve been with them for at least 4 years now. I agree that sometimes it can be hard to get in touch with them when you call in, but I usually don’t need to. What can I say? They pick up my trash and are less expensive than the other companies.
The Garbage Man is cheap and that’s what you get with their service. I put out some bags with grass clippings in them and I just watched them not take those bags but empty my cans. Happens all of the time. Need to work on service.
Trash has not been picked up for 2 weeks.. Bill is paid in advance. And nobody ever answers the phone. Get someone out here to pick up my trash. Its going to snow and I will have to bring it inside all because OF it not being picked up as scheduled.. What a problem compsnym. Very unhappy now.
Used them for 5 years without a problem. Moved and it was like we dropped off the face of the earth, even though they come to our neighborhood. No recovery attempted as we called multiple times to complain. They’re less expensive but you get what you pay for.
This used to be a great local business, but things have changed in the past few years. I think the owner is growing too fast, losing touch with his customers. What used to be a great value, is now just another trash company with too many …
GarbageMan has not been the best of service providers, but they recently tossed their Lakewood service area to American Disposal Services who not only failed to pickup on their first week of service, but provide terrible customer service. GarbageMan basically abandon their current customer base for a worse service provider!
We contacted this company and PAID 3 months in advance when the company that use to pick up our trash stop coming to this area. Thats was on July 6 2013. They have yet to pick up our trash. They promise to be there and DONT come, couldnt …
If I could give them less then a star I would. They stopped sending us bills over 2 years ago, refuse to return my phone calls, and they pick up trash and recycling 3 in the morning when they said to have everything out by 6 a.m. I have …
This company has not picked up my garbage for two consecutive weeks. I have called and left respectful messages wanting to make sure service is completed. No call backs, they will not answer phone during business time.
I am advocating a change in service to our HOA.
A very good small business. Their people who pick up the trash have always done the job right. I do respect their job and keep my trash in containers not scattered all over. The lads have been efficient and courteous. Thanks for your work these last 3 years.
Worst company ever, i really do not even want to give them 1 star… horrible customer service. Just plain rude when you see them at your house. They throw trash cans around and trash in yards. So glad i have a choice of who I can use …
We’ve had the Garbage Man’s service for nearly five years and they have been highly dependable and very accommodating. Having lived a number of other places in the country I am amazed that they can provide such high quality service at such a reasonable price. It is a BARGAIN!!!
The Garbage Man in Parker (Not to be confused with the national company) has been nothing but great to us. We have used them for several years and never had a problem. The drivers for Centennial are always in a good move and obviously work hard.
Horrible company! They missed several pickups and won’t return a phone call to rectify the situation. I was forced to actually drive to their office to lodge a complaint. Spoke with Bob Rhodes personally and was assured he would take care …
This is a company takes the money but lies to you. About them picking up the trash I paid to get pickup there is always someone in are places that we don’t get are trash pick up and they say they wood pick up……..and no now it’s 3 days …
I am wondering if this company is going out of business. The rate that I am being billed quarterly has been increased twice in the past year. I noticed a rate hike on my most recent bill, and then upon further inspection, I realized I had …
This company is garbage! highly unprofessional, they can’t even answer their phones when they’re “open”, left many messages and never got a call. They finally called and told us that they switched up our day to pick up the trash and did not come for another two weeks.
If I could give this company 0 stars, I would. They are TERRIBLE! I paid for a full year three Fridays ago. They have not picked my trash up once. I am canceling my service and demanding a full refund as soon as they are back in the office on Monday. DO NOT USE THIS SERVICE! You have been warned.
I originally rated this company highly. But, after not picking up my trash and not returning my phone call or email as to why, I’m cancelling my service and going to Waste Management. It cost a little more, but The Garbage Man really doesn’t care about customer service!
I’ve been using them for several years. Until recently service has been good. In the past 5 weeks they’ve failed to pick up my trash 3 times. It’s extremely hard to contact them. They don’t return calls.
I don’t understand all of the negative reviews, it’s trash pick-up folks…Anyways, we have never had any issues with this service. The men who pick-up are always friendly and polite, when I see them. When I’ve called their office, I’ve always received helpful and polite service. Thanks!
After getting quotes our HOA decided to go with another company and The Garbage Man was a real class act and stopped service with no notice the following week, a month before their contract was up. Real class act Bob, you should be …
First time pick up was missed, I called and lady assured it would never happen again. Second time it was missed, called and at least this time they sent somebody on Tues (my pick up day being FRIDAY) to pick up. Third time they missed it, I …
I have had there service at my town home complex through the HOA since Jan. 1, 19 and they have still not delivered my garbage cans. They have stopped responding to my requests. Beware if you use them it will not be a good experience.
I wish that the people doing reviews would pay attention to who they are reviewing, a lot you are reviewing the wrong company!! The Garbage Man is in Parker Co. and is a very good trash collection Co.with reasonable prices. The GarbageMan …
I think these negative reviews are coming from people who are customers of the other garbage man, a green company. The Garbage Man of Parker CO pick ups massive amounts of trash every week and have only missed two days in two years. It’s true their office lady is hard to get on the phone. 🙂 God bless you. Susan Fox a real customer
this company is the worst. constantly misses pickups. won’t refund money. my garbage has been sitting for a week and can’t get them to refund or pick it up.now i have my recycle and regular garbage out there, nothing has been picked up.
-Customer for two years. I live in 80138, rural Parker area near Elizabeth.
-The Parker Garbage Man never missed a trash pick up.
-They leave a message on phone the week ahead when holiday delays day of pick …
They never answer their phones. We paid for recycling but they never show up to pick it up. It probably doesn’t matter anyway. I would be very surprised if they actually did anything different with the recycled trash. They probably just …
I’ve been very happy with this company. We’ve used them for several years. I appreciate that they keep their costs low and allow for a lot of garbage when we have heavier weeks. The only issue is when we have bad weather and holidays then we get confused on when our trash day is.
Horrible service. Just so we are clear this review is for the Garbage Man in Parker CO. My recycling has been missed for the 4th week in a row. Their answer on why it was missed is because it comes every other Thursday. Well I have had it …
They won’t answer their phone. If they do, they lie. They make up all kinds of stories about road conditions. The service is really hit or miss, again more stories about why they won’t pick up when they miss. Really not worth the cheaper …
I have been very satisfied with the Garbage Man in Parker. They always get my trash and are very friendly. Even wait for me if I am still dragging it out when they come. Super friendly guys whom work hard. I am happy to support the local company.
Ive worked for this company for 4 years. They refuse to fix their trucks. They charge people for recycle but mix it with the trash because bob is makimg more money not spending. I also have videos for pictures proof. His drivers smoke weed …
I’m working on starting up my own residential trash business company, I’m looking at this Rear Loader that I’m gonna purchase to start my residential trash business. …
DON”T FALL FOR THIS SCAM, you deserve better.
With 100% certainty I can guarantee this is the worst ever business you will deal with in your life. They will take your money upfront, then won’t collect your …
The Garbage Man broke my trash can, in front of me… it fell off the truck, cracking the lid and busting off the wheels. The Garbage Man employee apologized and said he would bring me a new one. The next week, still no new trash can. I …
I am new customer, week 2 and this week was my recycling day. My trash was picked up, however, my recycling is still sitting on the curb. My recycling day was Thursday and it is now Friday evening at 7:30PM. I have called them 3 times in …
Not the first time wont be the last but they took out recycling again. With the trash!!! We work so hard as a family to sort and separate only for naught. This week hydraulic leak is my breaking point. There are literally hundreds …
Worst trash collection service ever. Will charge your card and then simply not show up for weeks, as your trash just piles up. We moved here two weeks ago and still have the trash piling up. Don’t waste your time with this JOKE of a …
Awful! They said 30 days after we moved for a refund. Its been 6 months. They don’t return calls EVER! Cheap, but you get what you pay for. We had issues multiple times with our trash not getting picked up. I’ll be reporting them to the BBB
well this account is under my girlfriends name (Amanda miller) just so they can’t say that we aren’t their customer like they seem to say quite often.. this company is about to lose yet another customer unless they call us and or fix the …
My experience with Garbage Man in Lakewood Colorado has been awful from the first month I started with the service. I switched from a larger company to support a local growing company. I have experienced numerous (like monthly) missed …
If you are looking for frustration, terrible service, and lousy communications, The Garbage Man is your man. They don’t pickup on schedule. They pickup some trash bags and leave others behind for no reason. They never answer the phone and never respond to voice messages. Do yourself a favor and take your business elsewhere.
Too bad I can’t give it zero stars. This is about the 10th time they have not taken yard bags…only the 2 cans. Their website keeps changing the requirements without notification. Currently is says 2 can plus 4 bags. Was 6 bags a …
We don”t understand the bad reviews of The Garbage Man. We have used their service for years, and have been very pleased with both their reliable pickup service and also excellent Customer Service. We highly recommend them. — Satisfied customers in Parker.
The absolute WORST provider of trash service. I moved into my home and paid upfront for services starting in March. 4 missed pickups in the first three months and as of today I haven’t had my recycling picked up in two months. Since you …
You get what you pay for! I switched because my previous provider raised the price. I chose to ignore the reviews – bad choice! They haven’t picked up my recycling since early June (it’s August) and every time I call they blame it on a …
not happy with the service at all. We were told because of the snow, they would pick up the following day (wednesday) they never showed up. Now because of Thanksgiving, their recording said, trash would be picked up either Friday OR …
They switched my trash service from the alley to the front without telling me. We kept calling and waiting on hold for 15-20 minutes. Finally talked to a manager that said he forgot to have someone give us a call but the trash would be …
Very satisfied with the company as a whole, they have never missed a pick up date and always take everything I put out, even large boxes and items. Price is below competition for better service. Very personable company, call and leave cards …
WORST customer service I have ever experienced! RARELY do they pick up trash or recycling on the scheduled day! When I call (which I seem to have to do most weeks), they are full of excuses and empty apologies. Tried for 3 months to make …
In the beginning these guys were great but the service has gotten so poor lately that I’m wondering if they’ve changed ownership. I’ve left several messages, sent an email and still no response. Two weeks ago we left cans for pick up as …
Failure to pick up trash on more than one occasion. Failure to acknowledge change of pick up days. Failure to return phone calls or emails. Several times I caught the garbage man actually opening my trash bags and looking through them …
DO NOT USE THEM. They are VERY unreliable. They do not show up when they are supposed to. WILL NOT RETURN MONEY IF YOU PAY IN ADVANCE AND CANCEL SERVICE. That is probably the only way they can stay in business. Have not picked up 3 …
Bob’s service, The Garbage Man, out of Parker, Colorado, provides excellent service. They always pick up timely, put our can on the side of the road, right side up, where no car can hit it, and if I have any questions, I can always reach …
Did not come pick up our trash three weeks in a row. All weeks were paid for and they promised they would pick it up each week and never showed. They lied and stole from us. Stay away from this trash service at all costs!!!!
They only took one of my cans last week.
I watched it on the ring and sent a very nice email asking them to come get the rest. Then I sent them a follow up with the video. Zero response. I am disabled …
I have no complaints – they keep me informed when there will be a delay and an easy website lookup to check if pickup happening. Even got a call recently to tell me that pickup would be a day late. They have served me well over the past 5 yrs.
How many 1 star reviews can a business get before they realize something needs to change? Probably one of the worst “services” I’ve ever had to use in my life. How in the WORLD did @cityofparker contract with these guys and why hasn’t that contract been awarded to a different vendor at this point??
They are the worst. I don’t know why I keep paying them. They pick up 50% of the time. Then when they do finally pick up, they only take half. I can never get a person on the phone. When I leave a VM no one calls back. Pay the extra money for a better service. I have finally had it. I’m getting a new company.
I have no idea who those jabronis are that gave this company 5 stars. They don’t even deserve one star. I was with them for about a year, and at first they had descent service. I wanted to have two large bins, one for trash and one for …
We use The Garbage Man because our HOA selected them but their service is not great and they aren’t very responsive when there’s an issue. Today, they left half my trash still at the curb because it was outside the can. I’m sure they will …
This company has no customer service! They do not answer their phone, they do not call people back and they are horrible at actually picking up trash. We have gone 3 weeks with no trash pick up and no notification that our service would be …
Worst company I’ve ever delt with. They are quick to take your money but won’t pick up your trash. I’ve called left messages and never get a call back. My trash is over flowing because they haven’t picked up in 2 weeks. Don’t waste your time or money on this horrible company!
Service with a smile. As new residents to Colorado we asked our neighbors what Trash Removal company they would recommend?
Hands down the answer was the Garbage Man. …
They are terrible. A new guy started in our neighborhood who came before 6am (they say to have it all out by 6am). My husband rushed everything out there and he still left it. Now two weeks later, I am still fighting for them to come pick …
Anyone wanting to avoid a train wreck for customer service should step away from using The Garbage Man for trash removal. Almost impossible to contact, missed trash pick up all together, left trash strewn around the pick up site. We …
Inconsistent! They skip trash pickup and recycle at your inconvenience and won’t come another day so you have to wait a week for trash and two weeks for recycle. I’m about to cancel my service because they constantly screw up in the office …
The Garbage Man provides the worst service I have received from a trash company! I’ve only lived in Stonegate since May. I’m no big fan of Waste Management but before moving to Stonegate I had them for 10 years and never had a problem. In …
Company regularly misses scheduled pickup dates, refuses to pick up at my address and forces me to carry garbage 1/4 mile to main road, is rarely available by phone, and when actually speaking with them about problems they state they will fix issues but in reality they do not. I do not recommend this company in any way.
I’m guessing that the only other review of this company is from the owner himself. This company is terrible. They only show up occasionally, often well before the 7am earliest pickup that they advertise. When they forget to show up, they …
We had no choice but to use this company due to the decision made by our homeowners association…I hope they will reconsider. This company is terrible! On a pick-up-day, they took my fairly new, in good shape expensive trash can. When I …
This is the worst garbage company ever. My garbage has not been picked up in two weeks. They pick up the garbage from the neighbors behind me but they don’t come down to my culdesac. I’ve left several messages and no-one has reached out …
The Garbage Man of Parker are the absolute worst people to hire for such a service. I wish I would have read these before i signed on. They rarely pick up on time. They never answer or return a call. Bob the owner, threatened to call the …
Feeling sorry for The Garbage Man company as I noticed in most all of the bad reviews they are mistakenly referring to the GarbageMan Green Company, at totally different company. I have used The Garbage Man here in Parker and found their …
We have lived in our house for 2 months and the (I don’t pick up your) Garbage Man has showed up 4 of the 8 times for our trash and 2 of 4 times for recycling. I highly recommend you go with anybody else besides this company. The worst experiences I have ever had with any business.
They repeatedly don’t pick up your trash and their solution is to just pick up more the next time, leaving you with a full can for an entire week. The latest issue is,I have video of their staff taking items out of the recycling bin and …
Horrible company, on several occasions have tipped over my garbage can and spilled trash all and left for me to clean up. I understand accidents happen but multiple times is unnacceptable. God forbid you leave an extra box or small bag of …
I wanted to give Garbage Man zero stars, but it wouldn’t publish if I didn’t put at least one.
Our trash is supposed to be picked up early Tuesday morning. It’s Friday 4:43 …
Will skip your trash and not return calls. Spend the extra few dollars for a company who wants your service. 5 years never missed payment, repeatedly skip my pickup. Currently on 3 consecutive weeks without pick up or call back
Pathetic is all I can say. If I could leave a neagitive revier I would. In the last 2 months they have failed to pick up my garbage 5 times. Twice in the last two weeks alone. Its almost impossible to get them on the phone. What really …
Do not choose this company. The drivers are super lazy and inconsistent with pick up. We have our recycle bin where it is supposed to be, practically blocking the alley way behind our house because they will not pick up if it is “too far …
If there was an option to give no stars I would. The customer service is beyond horrible, and they are VERY selective on what they will pick up. I have a trash can that they have picked up every week for the past 2 years. Now all of the …
Just moved to the area and have to use this service because it’s who our landlord uses. They didn’t pick up last week and when we called to find out why, she said the account was extremely delinquent. The acct was paid until the end of …
Due to my own, ahem, shortcomings in attention to secretarial duties, and my lack in funds to afford a personal secretary (yet;)), I recently had to, somewhat reluctantly, end an almost five year partnership with The Garbage Man. Yes, over …
I had been using the Garbage Man for a few years with no problems, but back in May they missed my trash pickup 2 weeks in a row. After 3 phone calls, they assured me they would have someone out THAT day to pick up. No one ever showed. I …
Worst customer service. They broke our trashcan last October (its January now) because they ALWAYS throw the cans down onto the drive way or street. We have been calling about getting a new can and keep getting the run around or no return …
We are often skipped on trash day and when I call them they make it that is was my fault. We have paid for weekly trash pickup, but they have left us high and dry for two weeks more than once. Also, trying to actually get someone to the phone is nothing short of a miracle.
In agreement with most of the other reviews. This is the worst garbage pick up company. They NEVER answer their phones nor do they return phone calls. They rarely pick up recycles on a consistent schedule so we never know when to set them …
How much more can Parker residents put up with this disgraceful company. Weekly there is an issue. Garbage all over the street, breaking the container and not replacing it. Having the container fall into the truck and not retrieving it …
It is too bad the trash pickup is so awful/non-existent. In 5 weeks my trash was picked up ONCE. I called for a refund and have to wait up to a month to receive it! The office staff is always so nice and easy to deal with. I called several times and they still kept missing my house.
Long time Customer. Recently service is worse. No trash pickup in 2 weeks. Calls to office not answered. Email responses say “Sorry to hear that…” But here my trash sits. Hell of a way to run a business. …
The garbage man had a dispute with our neighborhood association and took it out on all the residents in fhe neighborhood. They didn’t come to retrieve the cans and when they actually did come for them, they dimped any refuse in the streets …
This company is the best trash service we have had. If I forget to put the trash out and notice them driving up, I just give them a waive to let them know I’m bringing it out. They always patiently wait for me to bring the trash out. …
Signed up and paid for a year of service. In the first month and week they were scheduled for 5 trash pickups and 3 recycling pickups. Showed up for 5 of the 8. That is about a 40% no show. Cancelled my service. The agreed they owe me a …
*10-15-15 Update. Another pitiful comment from Bob about his company. I was and still want a refund for all the time that I’ve spent dealing with his company. I still don’t even have the refund promised and just got hung up on again after …
Really wish I would have looked at reviews before switching to this service and paying for a year! The lack of effective trash removal, difficulty in getting in contact with someone at the office during their office hours and the beyond …
I tried to reach this “garbage” company 5 times after they missed our pickup. They choose not to return calls -lousy customer service. Hey Stonegate residents, contact your Homeowner’s Association to let them know if you’ve had service …
I have had the service for many years. They are very good about picking up the trash. However, I have sold my house and have been unable to get verification from this company that they stopped the service at my house. I have made a few calls and sent a few emails. I have had no response nor have been able to reach any live person.
Terrible customer service. Refused to pick up our can after setting up multiple pick up dates requiring us to drive across town to put it out multiple times. Countless time on the phone trying to set it up and schedule because of multiple …
We been with this company for years.
It’s always had lil quirks but we believe in sticking with company’s despite theirs ups and downs… But we’ve about reached our limit this time. …
Absolutely the worst customer service I have ever experienced! If I could rate it at 0 stars I would.Monday the pick up driver broke a wheel off our container, threw the wheel in the can & left. I called Monday & Wednesday, spoke with …
Do not use this Company
I have used them for 1.6 years there is always a late fee on the first bill when you have to pay ahead to get service I have asked about it they said they will …
I have used this company (based on my neighbor’s recommendation). I have been extremely happy with them for the three + years I have used them. Their rates were much more in line with what my needs were and the service was also excellent. I …
We wanted to give the small business our business but time and time again they have failed us. Customer service is non existent, several no shows with no explanation. Horrible experience over all. We had to pay a year in advance, after 6 …
I would avoid this company! Its Poorly Managed. Their Using old equipment that that breaks your garbage cans. They’re never consistent on picking up your trash. We sent an email back in June to cancel our service. I get a phone call 2 …
I paid for service in advance and they have yet to pick up my trash (4 missed services). I called each time and was assured that they would pick up my trash the next week. Needless to say, I have a months worth of trash. …
Extremely unprofessional front office. They have weeks when the trucks are days late or never show. This time it was due to a snow storm that brought us 1-2 inches. I wouldn’t care so much if the front office knew what customer service was …
At first they were fine, everything was working great, until they missed my first recycle day. No big deal, I called them up and they offered to come and get it the following week. Then the past two months they have not come and gotten our …
On their website the say they promote quality customer service and dependability. That’s laughable. The first sign of bad weather they will delay their pick up. So know your trash sits another week or recycling sits another two weeks. I find it amazing that they are still in business.
Have been using them for a couple of years now. Great service, no problems with billing or anything else. Would have given them 5 stars, but things have seemed to slip lately. Used to get a phone call around a holiday to let me know when …
The worst customer service experience I have ever dealt with. I was billed back in September and never actually had my trash or recycle picked up. I was told a site supervisor would call me about why my trash and recycle was never picked …
If I could give it zero stars I would. They have NO customer service skills. They never answer the phone and they don’t return messages. They continue, after many phone calls, to pick up our trash even though we no longer have a contract …
I pay an extra $10 per month for recycling, and here on Pike’s Peak Rd, have found the drivers to be courteous and hardworking. Today I tried to call after watching all our recycling packed into the garbage truck. I understand that they …
Last year, the company threw my new 50 gallon bucket away with the trash inside of it. They told me it was too heavy and I needed a can that is “grabbable” from the truck’s arm… which only the owner drives. Not everyone of the company’s …
*****DO NOT USE THEM*****There service has gone done hill, we have had The garbage man for 5 years and we moved to another house and ever since we have moved they have missed almost every week of picking up trash……Every week for the …
Thought Garbage Man would be a good company since it is family owned and lower rate – not the case! Received message machine 99% of the time I called and they do not call you back. After six months, trash was only being picked up 6 times – …
Worst customer service ever.
We are moving out of our house and our trash day is Monday. We asked if they can pick up our trash cans next Thursday (we’ve already paid through the next 2 …
Not good service. I was told by the driver this morning that I will be charged an extra $20 because something I left out for trash was too heavy. I’m 5’9” and 150lbs and I carried it to the curb. He also said he wouldn’t take the old, …
Hands down worst trash company I have ever dealt with. I had them for a year and a half and they have not picked up my trash on 4 separate occasions. I get the same excuse everytime. “We thought your account was on vacation”. Never once …
Whatever you do, DO NOT use this company. They have not picked up our trash on trash day for 4 weeks straight. (Yet the pick up the trash directly across the street.) They are extremely hard to get a hold of. Once you get a hold of them, …
We had the last straw this summer with this company when we were driving out of our driveway as the driver was loading not only our trash into the truck but the recycling as well. After pausing and talking to the driver and asking him why …
I left a toilet out and it wasn’t picked up. They didn’t pick up the phone or call me back. I wrote them an email. Bob gave me a date 3-1/2 weeks out contrary to the 1-2 weeks they published on their site. They also dumped one of the boxes over, breaking the tank, and just left it there.
We started using the Garbage Man shortly after we moved to Parker almost two years ago. The price is much better than any others that we looked into and the service has been great. There may have been one week that they missed, but we may …
We registered for trash service through The Garbage Man when we bought our home in Parker 4 years ago. We chose this company as it is a local company and a small business; we like to keep our tax dollars local and support small businesses …
Horrible, unorganized, rude. All of the things that make a company bad, it’s here.
The girl who answers the phone is rude, nasty and completely unprofessional. …
For Garbageman in Aurora.
I wish you could give no stars. This is the worst company of all time. Numerous times in the last year or so, our recycling would just not be picked up. Garbage …
We’ve been using this company for awhile now….and while we were happy at first, lately the service has been very unreliable and shoddy. Our recycling pickup had not been consistently picked up on more than one occasion. When we called …
This is for GarbageMan of Parker — We had an issue with our recycling not being picked up so we called to ask them to pick it up. They supposedly had a new driver that missed our cans on the side of our house. The new driver missed it …
One star is giving this company more then what’s deserved. My understanding of the service industry is that I pay the agreed amount and I get the service paid for. I’ve never missed a payment but they’ve missed my entire streets trash …
I can’t believe this company is still in business.
We used them for years and put up with the occasional missed pickups. The last year they decided 3 weeks in a row not to pick up our trash. They would not …
I should have listened to the negative reviews. Worse customer service I have experienced in a long time. You would think the owner would return calls to find out why customers aren’t happy. It is not rocket science…garbage should be …
Would provide zero stars if able… So many issues with this service. I highly advise paying a little more to avoid frustrations with their extremely unreliable and non-responsive service. …
We tried for 3 weeks to get the garbage man to pick up our trash. They charged my account and then never came to get trash or recycling. Very disappointed bc now we have 3 weeks worth of trash and it stinks. Will not use them!!!
It has been very frustrating using Garbage Man. Over the years we’ve used their service, they would miss several pick ups with no explanations. They will not answer the phones or return calls. If you do happen to talk to a person, they …
This company has been very unprofessional in the last months or so. Last minute notifications of not picking up the trash. They rarely answer their phone and if they missed picking up your recycling, even though you put it out on time, it’s …
Worst company ever! They said I should receive my trash bins in a week. It took over a month to arrive. When the trash bins finally arrived they accidentally gave two sets. They told me to leave the extra set outside and they would pick it …
I have been trying to cancel their service for at least 4 months. I started with getting a different company. They came on the same day so that did not work. …
Im done with this company.. We have been with them for 3 years. the past year, their service has been terrible. Last month, we had garbage sitting for three consecutive weeks. My neighbors were complaining because it was attracting animals. …
This is the straw the broke the camels back. We’ve had quite a few instances with this garbage company. They did not take the trash, which is fine if you don’t take spray paint cans. We had spray paint cans to throw away and I understand if …
Missed 4 recycle pick ups this year. They didn’t come at all for recycles for the whole month of March. When I called about it, they would always have an excuse such as a sick or new driver and state that someone would be out the following …
I really wanted to make this work. Late last October, I received a mailer offering 3 months free if I paid for a year. They were cheaper than my previous service by a fair bit, so I switched. Over the last 7 months, the service has been …
DO NOT use this company. They won’t pick up garbage, even on good weather days. They won’t answer the phone, return calls after leaving a message or emails. I’ve called and left a message multiple times about my garbage not being picked up, …
THE WORST SERVICE AND THE WORST ATTITUDE! DO NOT USE THIS COMPANY. I prepaid for a year of weekly trash pickup service that started on January 9, 2019. Between January 9 and May 23, 2019, for which there should have been 20 trash …
Do not waste your money with this company. I have been a customer for 3+ years and they miss more pickups than I have seen from any other company, ever. They pick and choose what they want to take and as of late, they come whenever they …
Unreliable pickups with trash and recycling, very poor communication with customers (except they do get their invoices sent with no problem) and poor customer service. I was finally able to reach someone the two last times I called to …
I have been recently been having problems with this company.
I am paying quarterly, so every 3 months or so I get the bill. One time I got the bill almost 2 weeks later after the due date. I was so mad because I didn’t …
HORRIBLE TRASH SERVICE & CUSTOMER SERVICE – In last 2 months they have failed to pick up trash 3 times. First time they claimed we failed to put out our can. NOT we had it out the night before all 3 times. In fact the 3rd time the driver …
Just be careful. All services have issues, and this one is no different. For the cost savings, I was willing to put up with an occasional missed pickup and they always remedied the miss. We canceled service due to relocation to another …
This waste services is by far the worse. We had to pay 150.00 to a junk removal company to take the trash the garbageman left outside our house for two weeks. They had an excuse everytime about why they couldn’t pick up on the day they were …
There are a lot of bad reviews and this company is not without it’s problems. But, in my experience, they are trying and are responsive if you contact them. I have been using them for 1 1/2 years in Centennial. I’ve had my issues as well …
So here we are, #Quarantine2020 and I literally have to call EVERY recycle period to ensure that it gets picked up. Today is Friday, my recycle should be picked up on Thursdays every other week. They missed the pick up 2 weeks ago, and so …
Not having to use this company was one of the highlights of moving out of the area. They’re hard to communicate with due to the fact that they don’t answer their phone. For instance, I needed a large item pickup. Successfully arranged the …
This company did not pick up my trash on April 23, 2021, I called and left 3 messages and they never called me back. After I called again the following week they would not come out to pick it up until Friday April 30, 2021, we have been …
This company is a horrible business model. Just recently missed 3 weeks in March and was promised it would be picked up, we finally took it to a relatives dumpster. Went ok in April than missed the last two weeks in May and first two weeks …
Save your money!!! They are the worst company out there. Out of 4 weeks they’ve pick up once. They take payment up front then fail to provide service. They do not answer their phones and do not return calls. They hide behind email …
We’ve been fairly happy with their service over the past 9 years. The workers that pick up our trash are always super nice. But their business practices sometimes just baffle me. Case in point. It is Christmas eve. My pick up day was …
You get what you pay for!!!
My wife was unaware that concrete was not accepted and put one bag worth in the can. So I get to clean up the flow pan now. …
I had this company for five years. I was given a good deal to start and just kept the service as I had no real issue with the company. There were times when I forgot to put my trash out and they picked it all the next week. There were times …
Strangest thing. I called and setup trash and recycling service in August. By mid-September no one ever took our trash or recycling. We probably called 100 times in one week and still no response. I’ve left voicemails and sent emails to …
It was recycling day, so we set out our recycling trash can and some bundled up empty boxes. They emptied the can (because it’s automatically dumped) but the couldn’t be bothered to pick up the boxes. The refuse to answer their phone and …
DO NOT!! AND I REPEAT DO NOT USE THESE PEOPLE!!! They use old, poorly maintained equipment, and they will destroy your property with hydraulic fluid leaks. The owner refuses to maintain his equipment. We’ve had hydraulic fluid leaks all up …
Awful customer service. Will not answer their phone or respond to me. Have newly moved in and cannot even get a trash can from them. Terrible.
This company will take you money and not provide services for weeks! Absolutely worst customer service. …
We have used The Garbage Man for the passed 5 years and we have had great service.
They do a fantastic job! The guys are pleasant, never make a mess in front of our homes and arrive on time.
They pick up on time and the garbage can is completely empty. The employees are friendly and nice.
Terrible customers service!!!!!! Dont use this company! They wont call you back if you need help with any issues. Fair weather friends there to make a sale but not to support it.
Hasn’t picked up our trash in two weeks, called twenty times and haven’t received a call back, paid for the year.
Sometimes they pick up the trash, sometimes they don’t. Sometimes they only pick up one of the two bins. Just depends on how they feel that day I guess.
High quality performance, great value for the dollar, professional service, and responsive to customer needs. I highly recommend this company.
HORRIBLE company. Promised to start trash services 4 weeks ago and have yet to pick up our trash or recycling once.
This is a great, and less expensive service. They call to notify you if there is a holiday. The staff at the office is courteous, friendly and very helpful.
Every time I have dealt with them I find them pleasant and willing to resolve any problem. I hope to continue using them when we get moved.
I cancelled my BAD “service” with The Garbage Man one year ago. But he continues to charge my credit card!!! What a jerk.
Didn’t pick up forth if July ,,took them 2and half hours to answer phone
Even though they told us put it out ..
THEN REFUSED TO COME LATER IN WEEK . …
This has been the BEST service we have ever had. Trash Pick up and Recycle and they act like human beings. WM was never this good!
Very difficult to work with! Do not pick up trash or recycling on regular basis. Charge extra for special trash and still don’t pick up as scheduled!
About every three month this company randomly misses a trash pickup, customer service is terrible at the office as well
I pay for weekly pick ups but I’m lucky if they come every other week, usually every 3 weeks. Terrible service
Great service for a great price. Communication could be better though they do leave advance voice mails when service is moved due to weather or other circumstances.
We are happy with their service and the price is very reasonable compared to other trash removal services.
Marginal Service, they often don’t pickup, when I call they tell me just wait it’s to early. Then after they close I leave a message and the trash sits for a week!
They NEVER pick up recycling even though every single time I call they say they will straighten out the problem. Not at all reliable. Not worth the cost savings.
Have used this company for quite some time. Arrive early in the summer, take what is at the curb. Pick up when something spills.
Horrible service!!! They leave trash at The bottom of the trash cans, the driver has a very bad attitude, if he doesn’t feel like he would not pick up your trash at all and when you call the office they don’t answer. The garbage man is the worst!!!!
Awful customer service. Recycling pick up continually missed for weeks at a time. Not responsive to calls.
We have this garbage company and they are good. Our person literally runs to and from truck. No complaints
Kudos to the One …. Man who picked up our garbage today. And waved and had a smile on his face! I hope he is paid well !
One that will work!
Always miss trash days! I spent 30 minutes picking up garbage every where. Then to find out they only picked up one of the two trash cans!
They are cheaper but will not take normal household items that are larger in size. I never had a problem when I used waste management.
I’ve been extremely happy with their service and supported the “local business” atmosphere but they’ve increased their rates and now they’re much higher than the competition. I’m a little bummed out…
Weekly Garbage pickup-used them for years never had a problem.Live in the Cottonwood area and would recommend.
Not responsive, do not return phone calls. Limit there pick up items. Many skipped pickup dates. Have skipped 6 of the last 12 weeks.
Well, they used to be good. now they sort my trash and only take what they want. Today they took only half of what was there …. I call them and absolutely no response back.
Non responsive, yes it is cheaper but they only pick up about 75% of the time. Beware you would be much better off using anyone else.
I wouldn’t give them 1 star but you have to if you want to post
Garbage Man is great. Never had any problems. I put a ton of garbage out there sometimes and they take it all. Never leave any debris laying around.
Poor service. Every time it snows a half of inch they claim they can’t meet their schedule due to weather. Why do I see other trash companies picking during this time.
The Garbage Man is great, they always pick up on time. The lady in the office is really nice, they even call to wish you Happy Holidays.
I have used the Garbage man , Parker, Colorado for several years and I am very disappointed in the last several months ……They are ‘hit and miss’ Its pretty bad when you are amazed that they actually picked up the trash.
Very unhappy
Awful awful service, terrible company. Unreliable, unprofessional, bad work, there is nothing good about this company. They skip pickups, take half the load, refuse to answer their phones, and fail in every aspect a company can fail in. DO NOT USE is my recommendation.
If I could give this -10 stars I would. The single most frustrating company I’ve ever dealt with. They’ve now picked up my recycling once in the last three months. I hate this company. Ahhhhh
Abaolute horrible service. Do not use. Use any other service no matter the cost. Unless you like only having some of your garbage picked up and the strewn all over. Horrible customer service! AVOID THE GARBAGE MAN AT ALL COSTS.
Trash has been sitting out for over 3 weeks now in Elizabeth Colorado. Do not recommend the company
Place is very clean Christy and Greg are super friendly people that really know their stuff. Highly recommend
3 of the last 5 weeks trash pick up has not occured. Last 2 recycling pick ups, that occur every other week, have not picked up.
We have used Garbage Man for over four years. They always show up and the pickup men are friendly and efficient.
Thank You
I apologize for my review on The Garbage Man google site. I am reviewing GarbageMan, A Green Company. I have never used this company and can not rate them.. But DO NOT use GarbageMan, A Green Company.
They missed todays pickup..they missed March 25th also.,.this is not a new incident,,i changed from PRO Disposal and am think off going back to them.. plus last year they destroyed a trash can..i taped it together hoping it would work..some …
We have used The Garbage Man since they opened many years ago….overall their service has been good with some growing pains, however the service today has been superb….communication with personnel if necessary including the owner Bob is working well….keep it up & good luck!
They never returned my calls or picked up my recycling; I have left several messages and can not get a call back. I can’t even speak to anyone to cancel.
I am a new customer & was told I
had to pay up front for the whole quarter?61 they took that amount out of my …
Wish I could say this was the worst service we have received from The Garbage Man.
These people are the worst they’re stolen too in my trash cans and they deny it even though we have them on camera and they constantly trash behind dumped out on the ground and refused to take what they’re paid to take. Not worth the name garbage.
So far, so good. Waste Management became difficult on the amount they would pick up and offered nothing to improve. So I tried The Garbage Man. So far they have been great!
I’m switching first they try and give me a 20.00 extra charge for something that was not mine. The pick up time is always different and the driver had his nerve to tell me how to park when I had no car there all day if they would have picked up when they should have we would have been fine…very rude
Despite all of the negative reviews, I’ve had them as a service for about 4 years now. The only time they haven’t picked up the trash is during bad weather.
They rarely manage to pick up our recycling. They called a week ago and said due to rains they weren’t coming on our usual day and would pick up all recycling the next week. So, I hauled everything out yesterday and no-one came. Very frustrated by poor service.
The Garbage Man has really gone down hill this year. Unreliable and rude. They wont take all your trash. They just throw your cans on the ground! Not a happy camper! Dan’s trash service here we come!
Never a problem in 2 years. Negative reviews here are from competitors trying to bring down the companies rating. …
Didn’t pick up recycling and now we have to throw all of it away. Hopefully they show up tomorrow. Also, they share personal accounts information from your neighbors accounts. I wouldn’t recommend them.
They have the best price for the same service as other companies. The customer service is great and fast. They have a great communication with holiday schedules. I’m really happy with them. You should give them a try! : )
Been with The Garbage Man since September and they have yet to miss our trash. Have zero complaints! Well just waiting for recycling to be available in our area! 100% satisfied at this point!
They did not pick up my trash. Left message with no return call. Looks like I will be going else where. What a shame. Hard to believe a company could care less about its customers. Clark Bianco
ITS ABOUT TIME THAT THIS VERY VERY BAD TRASH COMPANY IS GONE! IT WAS A GAMBLE IF THEY WAS GOING TO SHOW UP OR NOT.. MORE LIKLEY NOT. WE AS CUSTOMERS SHOULD LOOK TO SEE IF WE CAN SUE THEM FOR SERVICES NOT RECIEVED AFTER THEY COLLECTED OUR MONEY. THEY ONLY GET ONE STAR. AND THATS ONLY BECAUSE YOU NEED TO ADD SOMETHING FOR THERE SERVIVE.
The one star reviews are surprising. We have used trash and recycling for a year and have no complaints. They have been prompt and are also very efficient.
Missed trashed so many times. If it rains they have an excuse not to come. If it’s recycling day they will just not pick it up. When you want a refund for all the days they have missed they say they can’t do it. So they extend their service…more torture.
They have been great to me.Have been using them for a year now and No problems at all.Always answers the phone when i need something and pickups are always on time.The guys picking up are very polite too. Thanks. A+++++
I just called Douglas County Sheriffs Department. Came down my country road to find a Garbage Man driver, which they are not our server nor where there garbage cans out, going through our mail package box. He drove off as I approached.
The new service has been great. They are fast, complete, and are pleasant. I have had no issues. They have even come back to our house on larger items which they needed assistance from another worker.
Good value for the price. Generally reliable (servicing Stonegate) except for snow days and new drivers. They do hustle and are flexible with owners when you have extra stuff on collection days.
Just signed up three weeks ago. Started my service last week. They did pick it up but this is the second week and they have no showed. Tried calling them but on Fridays I guess they close at noon. Not happy if this is how their service is going to be. And I have already paid for three month.
My trash haven’t been picked up last time it took 3weeks for this horrible “trash collectors” to pick my trash up. The city wanted to fine me for the mess I had I explained that the company I have is really bad and lacy driver don’t pick up …
The most aggressive collections policy ever, for fees and surcharges that is. Their billing statements come from the future, as in five or six ahead of the present date, and are due upon receipt with no date stated , that way they can hit you with late fees every chance they get. They don’t deserve a single star at all.
They never pick up the phone and are hard to get a hold of and then when I mentioned it to them they claimed they had received no calls from me after i left multiple voicemails. I wish they would get an online or over the phone payment set up. They are located down the street from me and I can’t even go in person to pay my bill.
This company is a joke. Any other trash company has got to better. They could care less about customer service. All they care about is there money. They have even left trash in the trash can. How hard is it to empty a trash can? WHAT A JOKE!! The owner of the company is a joke as well!!!
How do you get them to call you back?????? The driver picked up my neighbor’s trash, looked at ours and drove by!!!!!!! My neighbor watched this happen and told me about it. Can’t get a call back to explain why our trash is still sitting there, when it was up at the curb the night before.
*WARNING* – do NOT use this company. They forget to pick up your trash/recyclables about 50% of the time, they don’t respond to email or voice mail messages, and they don’t answer their phones on a daily basis. HORRIBLE service.
I live in Stonegate, but my nephew lives in Hawaii and they have to take their trash done a mountain to the landfill there, so I really appreciate curbside pickup and I don’t take it for granted. Thanks for working in the cold this week, stay warm!
I don’t understand all of the bad reviews of this company! I have never, not once, had a problem. They pick up every week religiously. I’ve been with them for years and have ZERO complaints. Awesome job, guys!
They don’t answer the phone, they miss pickups, I’ve had them not pick up because I’ve had trash they don’t like, (wood scraps, etc). Now after I paid for another year, they cancelled service in Castle Rock. Stay away!
Bob, your customer service and business are both complete garbage so now i know why you chose this profession. This is josh from ranger rd. Dump my dumpster so we both don’t have to spend time in small claims court. I wish i could give this review 0 stars
The garbage man driver was picking up trash and our neighborhood which has one way in and one way out. And when he approached the top of the hill where you cannot see over the crest he stopped in the middle of the road to pick up the trash. …
THE WORST!!! 2 years and not one nice thing to say about this company! Tried to cancel the service and was told I was in some kind of 2 year contract. Now that my “contract” is thankfully over, I cannot reach anyone to pay the final bill or get them to pick up their trash can! All I can say is DO NOT use these guys!
I’ve been with them for at least 4 years now. I agree that sometimes it can be hard to get in touch with them when you call in, but I usually don’t need to. What can I say? They pick up my trash and are less expensive than the other companies.
The Garbage Man is cheap and that’s what you get with their service. I put out some bags with grass clippings in them and I just watched them not take those bags but empty my cans. Happens all of the time. Need to work on service.
Trash has not been picked up for 2 weeks.. Bill is paid in advance. And nobody ever answers the phone. Get someone out here to pick up my trash. Its going to snow and I will have to bring it inside all because OF it not being picked up as scheduled.. What a problem compsnym. Very unhappy now.
Used them for 5 years without a problem. Moved and it was like we dropped off the face of the earth, even though they come to our neighborhood. No recovery attempted as we called multiple times to complain. They’re less expensive but you get what you pay for.
This used to be a great local business, but things have changed in the past few years. I think the owner is growing too fast, losing touch with his customers. What used to be a great value, is now just another trash company with too many …
GarbageMan has not been the best of service providers, but they recently tossed their Lakewood service area to American Disposal Services who not only failed to pickup on their first week of service, but provide terrible customer service. GarbageMan basically abandon their current customer base for a worse service provider!
We contacted this company and PAID 3 months in advance when the company that use to pick up our trash stop coming to this area. Thats was on July 6 2013. They have yet to pick up our trash. They promise to be there and DONT come, couldnt …
If I could give them less then a star I would. They stopped sending us bills over 2 years ago, refuse to return my phone calls, and they pick up trash and recycling 3 in the morning when they said to have everything out by 6 a.m. I have …
This company has not picked up my garbage for two consecutive weeks. I have called and left respectful messages wanting to make sure service is completed. No call backs, they will not answer phone during business time.
I am advocating a change in service to our HOA.
A very good small business. Their people who pick up the trash have always done the job right. I do respect their job and keep my trash in containers not scattered all over. The lads have been efficient and courteous. Thanks for your work these last 3 years.
Worst company ever, i really do not even want to give them 1 star… horrible customer service. Just plain rude when you see them at your house. They throw trash cans around and trash in yards. So glad i have a choice of who I can use …
We’ve had the Garbage Man’s service for nearly five years and they have been highly dependable and very accommodating. Having lived a number of other places in the country I am amazed that they can provide such high quality service at such a reasonable price. It is a BARGAIN!!!
The Garbage Man in Parker (Not to be confused with the national company) has been nothing but great to us. We have used them for several years and never had a problem. The drivers for Centennial are always in a good move and obviously work hard.
Horrible company! They missed several pickups and won’t return a phone call to rectify the situation. I was forced to actually drive to their office to lodge a complaint. Spoke with Bob Rhodes personally and was assured he would take care …
This is a company takes the money but lies to you. About them picking up the trash I paid to get pickup there is always someone in are places that we don’t get are trash pick up and they say they wood pick up……..and no now it’s 3 days …
I am wondering if this company is going out of business. The rate that I am being billed quarterly has been increased twice in the past year. I noticed a rate hike on my most recent bill, and then upon further inspection, I realized I had …
This company is garbage! highly unprofessional, they can’t even answer their phones when they’re “open”, left many messages and never got a call. They finally called and told us that they switched up our day to pick up the trash and did not come for another two weeks.
If I could give this company 0 stars, I would. They are TERRIBLE! I paid for a full year three Fridays ago. They have not picked my trash up once. I am canceling my service and demanding a full refund as soon as they are back in the office on Monday. DO NOT USE THIS SERVICE! You have been warned.
I originally rated this company highly. But, after not picking up my trash and not returning my phone call or email as to why, I’m cancelling my service and going to Waste Management. It cost a little more, but The Garbage Man really doesn’t care about customer service!
I’ve been using them for several years. Until recently service has been good. In the past 5 weeks they’ve failed to pick up my trash 3 times. It’s extremely hard to contact them. They don’t return calls.
I don’t understand all of the negative reviews, it’s trash pick-up folks…Anyways, we have never had any issues with this service. The men who pick-up are always friendly and polite, when I see them. When I’ve called their office, I’ve always received helpful and polite service. Thanks!
After getting quotes our HOA decided to go with another company and The Garbage Man was a real class act and stopped service with no notice the following week, a month before their contract was up. Real class act Bob, you should be …
First time pick up was missed, I called and lady assured it would never happen again. Second time it was missed, called and at least this time they sent somebody on Tues (my pick up day being FRIDAY) to pick up. Third time they missed it, I …
I have had there service at my town home complex through the HOA since Jan. 1, 19 and they have still not delivered my garbage cans. They have stopped responding to my requests. Beware if you use them it will not be a good experience.
I wish that the people doing reviews would pay attention to who they are reviewing, a lot you are reviewing the wrong company!! The Garbage Man is in Parker Co. and is a very good trash collection Co.with reasonable prices. The GarbageMan …
I think these negative reviews are coming from people who are customers of the other garbage man, a green company. The Garbage Man of Parker CO pick ups massive amounts of trash every week and have only missed two days in two years. It’s true their office lady is hard to get on the phone. 🙂 God bless you. Susan Fox a real customer
this company is the worst. constantly misses pickups. won’t refund money. my garbage has been sitting for a week and can’t get them to refund or pick it up.now i have my recycle and regular garbage out there, nothing has been picked up.
-Customer for two years. I live in 80138, rural Parker area near Elizabeth.
-The Parker Garbage Man never missed a trash pick up.
-They leave a message on phone the week ahead when holiday delays day of pick …
They never answer their phones. We paid for recycling but they never show up to pick it up. It probably doesn’t matter anyway. I would be very surprised if they actually did anything different with the recycled trash. They probably just …
I’ve been very happy with this company. We’ve used them for several years. I appreciate that they keep their costs low and allow for a lot of garbage when we have heavier weeks. The only issue is when we have bad weather and holidays then we get confused on when our trash day is.
Horrible service. Just so we are clear this review is for the Garbage Man in Parker CO. My recycling has been missed for the 4th week in a row. Their answer on why it was missed is because it comes every other Thursday. Well I have had it …
They won’t answer their phone. If they do, they lie. They make up all kinds of stories about road conditions. The service is really hit or miss, again more stories about why they won’t pick up when they miss. Really not worth the cheaper …
I have been very satisfied with the Garbage Man in Parker. They always get my trash and are very friendly. Even wait for me if I am still dragging it out when they come. Super friendly guys whom work hard. I am happy to support the local company.
Ive worked for this company for 4 years. They refuse to fix their trucks. They charge people for recycle but mix it with the trash because bob is makimg more money not spending. I also have videos for pictures proof. His drivers smoke weed …
I’m working on starting up my own residential trash business company, I’m looking at this Rear Loader that I’m gonna purchase to start my residential trash business. …
DON”T FALL FOR THIS SCAM, you deserve better.
With 100% certainty I can guarantee this is the worst ever business you will deal with in your life. They will take your money upfront, then won’t collect your …
The Garbage Man broke my trash can, in front of me… it fell off the truck, cracking the lid and busting off the wheels. The Garbage Man employee apologized and said he would bring me a new one. The next week, still no new trash can. I …
I am new customer, week 2 and this week was my recycling day. My trash was picked up, however, my recycling is still sitting on the curb. My recycling day was Thursday and it is now Friday evening at 7:30PM. I have called them 3 times in …
Not the first time wont be the last but they took out recycling again. With the trash!!! We work so hard as a family to sort and separate only for naught. This week hydraulic leak is my breaking point. There are literally hundreds …
Worst trash collection service ever. Will charge your card and then simply not show up for weeks, as your trash just piles up. We moved here two weeks ago and still have the trash piling up. Don’t waste your time with this JOKE of a …
Awful! They said 30 days after we moved for a refund. Its been 6 months. They don’t return calls EVER! Cheap, but you get what you pay for. We had issues multiple times with our trash not getting picked up. I’ll be reporting them to the BBB
well this account is under my girlfriends name (Amanda miller) just so they can’t say that we aren’t their customer like they seem to say quite often.. this company is about to lose yet another customer unless they call us and or fix the …
My experience with Garbage Man in Lakewood Colorado has been awful from the first month I started with the service. I switched from a larger company to support a local growing company. I have experienced numerous (like monthly) missed …
If you are looking for frustration, terrible service, and lousy communications, The Garbage Man is your man. They don’t pickup on schedule. They pickup some trash bags and leave others behind for no reason. They never answer the phone and never respond to voice messages. Do yourself a favor and take your business elsewhere.
Too bad I can’t give it zero stars. This is about the 10th time they have not taken yard bags…only the 2 cans. Their website keeps changing the requirements without notification. Currently is says 2 can plus 4 bags. Was 6 bags a …
We don”t understand the bad reviews of The Garbage Man. We have used their service for years, and have been very pleased with both their reliable pickup service and also excellent Customer Service. We highly recommend them. — Satisfied customers in Parker.
The absolute WORST provider of trash service. I moved into my home and paid upfront for services starting in March. 4 missed pickups in the first three months and as of today I haven’t had my recycling picked up in two months. Since you …
You get what you pay for! I switched because my previous provider raised the price. I chose to ignore the reviews – bad choice! They haven’t picked up my recycling since early June (it’s August) and every time I call they blame it on a …
not happy with the service at all. We were told because of the snow, they would pick up the following day (wednesday) they never showed up. Now because of Thanksgiving, their recording said, trash would be picked up either Friday OR …
They switched my trash service from the alley to the front without telling me. We kept calling and waiting on hold for 15-20 minutes. Finally talked to a manager that said he forgot to have someone give us a call but the trash would be …
Very satisfied with the company as a whole, they have never missed a pick up date and always take everything I put out, even large boxes and items. Price is below competition for better service. Very personable company, call and leave cards …
WORST customer service I have ever experienced! RARELY do they pick up trash or recycling on the scheduled day! When I call (which I seem to have to do most weeks), they are full of excuses and empty apologies. Tried for 3 months to make …
In the beginning these guys were great but the service has gotten so poor lately that I’m wondering if they’ve changed ownership. I’ve left several messages, sent an email and still no response. Two weeks ago we left cans for pick up as …
Failure to pick up trash on more than one occasion. Failure to acknowledge change of pick up days. Failure to return phone calls or emails. Several times I caught the garbage man actually opening my trash bags and looking through them …
DO NOT USE THEM. They are VERY unreliable. They do not show up when they are supposed to. WILL NOT RETURN MONEY IF YOU PAY IN ADVANCE AND CANCEL SERVICE. That is probably the only way they can stay in business. Have not picked up 3 …
Bob’s service, The Garbage Man, out of Parker, Colorado, provides excellent service. They always pick up timely, put our can on the side of the road, right side up, where no car can hit it, and if I have any questions, I can always reach …
Did not come pick up our trash three weeks in a row. All weeks were paid for and they promised they would pick it up each week and never showed. They lied and stole from us. Stay away from this trash service at all costs!!!!
They only took one of my cans last week.
I watched it on the ring and sent a very nice email asking them to come get the rest. Then I sent them a follow up with the video. Zero response. I am disabled …
I have no complaints – they keep me informed when there will be a delay and an easy website lookup to check if pickup happening. Even got a call recently to tell me that pickup would be a day late. They have served me well over the past 5 yrs.
How many 1 star reviews can a business get before they realize something needs to change? Probably one of the worst “services” I’ve ever had to use in my life. How in the WORLD did @cityofparker contract with these guys and why hasn’t that contract been awarded to a different vendor at this point??
They are the worst. I don’t know why I keep paying them. They pick up 50% of the time. Then when they do finally pick up, they only take half. I can never get a person on the phone. When I leave a VM no one calls back. Pay the extra money for a better service. I have finally had it. I’m getting a new company.
I have no idea who those jabronis are that gave this company 5 stars. They don’t even deserve one star. I was with them for about a year, and at first they had descent service. I wanted to have two large bins, one for trash and one for …
We use The Garbage Man because our HOA selected them but their service is not great and they aren’t very responsive when there’s an issue. Today, they left half my trash still at the curb because it was outside the can. I’m sure they will …
This company has no customer service! They do not answer their phone, they do not call people back and they are horrible at actually picking up trash. We have gone 3 weeks with no trash pick up and no notification that our service would be …
Worst company I’ve ever delt with. They are quick to take your money but won’t pick up your trash. I’ve called left messages and never get a call back. My trash is over flowing because they haven’t picked up in 2 weeks. Don’t waste your time or money on this horrible company!
Service with a smile. As new residents to Colorado we asked our neighbors what Trash Removal company they would recommend?
Hands down the answer was the Garbage Man. …
They are terrible. A new guy started in our neighborhood who came before 6am (they say to have it all out by 6am). My husband rushed everything out there and he still left it. Now two weeks later, I am still fighting for them to come pick …
Anyone wanting to avoid a train wreck for customer service should step away from using The Garbage Man for trash removal. Almost impossible to contact, missed trash pick up all together, left trash strewn around the pick up site. We …
Inconsistent! They skip trash pickup and recycle at your inconvenience and won’t come another day so you have to wait a week for trash and two weeks for recycle. I’m about to cancel my service because they constantly screw up in the office …
The Garbage Man provides the worst service I have received from a trash company! I’ve only lived in Stonegate since May. I’m no big fan of Waste Management but before moving to Stonegate I had them for 10 years and never had a problem. In …
Company regularly misses scheduled pickup dates, refuses to pick up at my address and forces me to carry garbage 1/4 mile to main road, is rarely available by phone, and when actually speaking with them about problems they state they will fix issues but in reality they do not. I do not recommend this company in any way.
I’m guessing that the only other review of this company is from the owner himself. This company is terrible. They only show up occasionally, often well before the 7am earliest pickup that they advertise. When they forget to show up, they …
We had no choice but to use this company due to the decision made by our homeowners association…I hope they will reconsider. This company is terrible! On a pick-up-day, they took my fairly new, in good shape expensive trash can. When I …
This is the worst garbage company ever. My garbage has not been picked up in two weeks. They pick up the garbage from the neighbors behind me but they don’t come down to my culdesac. I’ve left several messages and no-one has reached out …
The Garbage Man of Parker are the absolute worst people to hire for such a service. I wish I would have read these before i signed on. They rarely pick up on time. They never answer or return a call. Bob the owner, threatened to call the …
Feeling sorry for The Garbage Man company as I noticed in most all of the bad reviews they are mistakenly referring to the GarbageMan Green Company, at totally different company. I have used The Garbage Man here in Parker and found their …
We have lived in our house for 2 months and the (I don’t pick up your) Garbage Man has showed up 4 of the 8 times for our trash and 2 of 4 times for recycling. I highly recommend you go with anybody else besides this company. The worst experiences I have ever had with any business.
They repeatedly don’t pick up your trash and their solution is to just pick up more the next time, leaving you with a full can for an entire week. The latest issue is,I have video of their staff taking items out of the recycling bin and …
Horrible company, on several occasions have tipped over my garbage can and spilled trash all and left for me to clean up. I understand accidents happen but multiple times is unnacceptable. God forbid you leave an extra box or small bag of …
I wanted to give Garbage Man zero stars, but it wouldn’t publish if I didn’t put at least one.
Our trash is supposed to be picked up early Tuesday morning. It’s Friday 4:43 …
Will skip your trash and not return calls. Spend the extra few dollars for a company who wants your service. 5 years never missed payment, repeatedly skip my pickup. Currently on 3 consecutive weeks without pick up or call back
Pathetic is all I can say. If I could leave a neagitive revier I would. In the last 2 months they have failed to pick up my garbage 5 times. Twice in the last two weeks alone. Its almost impossible to get them on the phone. What really …
Do not choose this company. The drivers are super lazy and inconsistent with pick up. We have our recycle bin where it is supposed to be, practically blocking the alley way behind our house because they will not pick up if it is “too far …
If there was an option to give no stars I would. The customer service is beyond horrible, and they are VERY selective on what they will pick up. I have a trash can that they have picked up every week for the past 2 years. Now all of the …
Just moved to the area and have to use this service because it’s who our landlord uses. They didn’t pick up last week and when we called to find out why, she said the account was extremely delinquent. The acct was paid until the end of …
Due to my own, ahem, shortcomings in attention to secretarial duties, and my lack in funds to afford a personal secretary (yet;)), I recently had to, somewhat reluctantly, end an almost five year partnership with The Garbage Man. Yes, over …
I had been using the Garbage Man for a few years with no problems, but back in May they missed my trash pickup 2 weeks in a row. After 3 phone calls, they assured me they would have someone out THAT day to pick up. No one ever showed. I …
Worst customer service. They broke our trashcan last October (its January now) because they ALWAYS throw the cans down onto the drive way or street. We have been calling about getting a new can and keep getting the run around or no return …
We are often skipped on trash day and when I call them they make it that is was my fault. We have paid for weekly trash pickup, but they have left us high and dry for two weeks more than once. Also, trying to actually get someone to the phone is nothing short of a miracle.
In agreement with most of the other reviews. This is the worst garbage pick up company. They NEVER answer their phones nor do they return phone calls. They rarely pick up recycles on a consistent schedule so we never know when to set them …
How much more can Parker residents put up with this disgraceful company. Weekly there is an issue. Garbage all over the street, breaking the container and not replacing it. Having the container fall into the truck and not retrieving it …
It is too bad the trash pickup is so awful/non-existent. In 5 weeks my trash was picked up ONCE. I called for a refund and have to wait up to a month to receive it! The office staff is always so nice and easy to deal with. I called several times and they still kept missing my house.
Long time Customer. Recently service is worse. No trash pickup in 2 weeks. Calls to office not answered. Email responses say “Sorry to hear that…” But here my trash sits. Hell of a way to run a business. …
The garbage man had a dispute with our neighborhood association and took it out on all the residents in fhe neighborhood. They didn’t come to retrieve the cans and when they actually did come for them, they dimped any refuse in the streets …
This company is the best trash service we have had. If I forget to put the trash out and notice them driving up, I just give them a waive to let them know I’m bringing it out. They always patiently wait for me to bring the trash out. …
Signed up and paid for a year of service. In the first month and week they were scheduled for 5 trash pickups and 3 recycling pickups. Showed up for 5 of the 8. That is about a 40% no show. Cancelled my service. The agreed they owe me a …
*10-15-15 Update. Another pitiful comment from Bob about his company. I was and still want a refund for all the time that I’ve spent dealing with his company. I still don’t even have the refund promised and just got hung up on again after …
WORST CUSTOMER SERVICE EVER!!!!!
If and when you have to move, life is about 63,291 times more stressful than …
Really wish I would have looked at reviews before switching to this service and paying for a year! The lack of effective trash removal, difficulty in getting in contact with someone at the office during their office hours and the beyond …
I tried to reach this “garbage” company 5 times after they missed our pickup. They choose not to return calls -lousy customer service. Hey Stonegate residents, contact your Homeowner’s Association to let them know if you’ve had service …
I have had the service for many years. They are very good about picking up the trash. However, I have sold my house and have been unable to get verification from this company that they stopped the service at my house. I have made a few calls and sent a few emails. I have had no response nor have been able to reach any live person.
Terrible customer service. Refused to pick up our can after setting up multiple pick up dates requiring us to drive across town to put it out multiple times. Countless time on the phone trying to set it up and schedule because of multiple …
We been with this company for years.
It’s always had lil quirks but we believe in sticking with company’s despite theirs ups and downs… But we’ve about reached our limit this time. …
Absolutely the worst customer service I have ever experienced! If I could rate it at 0 stars I would.Monday the pick up driver broke a wheel off our container, threw the wheel in the can & left. I called Monday & Wednesday, spoke with …
Do not use this Company
I have used them for 1.6 years there is always a late fee on the first bill when you have to pay ahead to get service I have asked about it they said they will …
I have used this company (based on my neighbor’s recommendation). I have been extremely happy with them for the three + years I have used them. Their rates were much more in line with what my needs were and the service was also excellent. I …
We wanted to give the small business our business but time and time again they have failed us. Customer service is non existent, several no shows with no explanation. Horrible experience over all. We had to pay a year in advance, after 6 …
I would avoid this company! Its Poorly Managed. Their Using old equipment that that breaks your garbage cans. They’re never consistent on picking up your trash. We sent an email back in June to cancel our service. I get a phone call 2 …
I paid for service in advance and they have yet to pick up my trash (4 missed services). I called each time and was assured that they would pick up my trash the next week. Needless to say, I have a months worth of trash. …
Extremely unprofessional front office. They have weeks when the trucks are days late or never show. This time it was due to a snow storm that brought us 1-2 inches. I wouldn’t care so much if the front office knew what customer service was …
At first they were fine, everything was working great, until they missed my first recycle day. No big deal, I called them up and they offered to come and get it the following week. Then the past two months they have not come and gotten our …
On their website the say they promote quality customer service and dependability. That’s laughable. The first sign of bad weather they will delay their pick up. So know your trash sits another week or recycling sits another two weeks. I find it amazing that they are still in business.
Have been using them for a couple of years now. Great service, no problems with billing or anything else. Would have given them 5 stars, but things have seemed to slip lately. Used to get a phone call around a holiday to let me know when …
The worst customer service experience I have ever dealt with. I was billed back in September and never actually had my trash or recycle picked up. I was told a site supervisor would call me about why my trash and recycle was never picked …
If I could give it zero stars I would. They have NO customer service skills. They never answer the phone and they don’t return messages. They continue, after many phone calls, to pick up our trash even though we no longer have a contract …
I pay an extra $10 per month for recycling, and here on Pike’s Peak Rd, have found the drivers to be courteous and hardworking. Today I tried to call after watching all our recycling packed into the garbage truck. I understand that they …
Last year, the company threw my new 50 gallon bucket away with the trash inside of it. They told me it was too heavy and I needed a can that is “grabbable” from the truck’s arm… which only the owner drives. Not everyone of the company’s …
Worst waste management service ever. Do not be fulled by their good prices. Look at their reviews. It says it all. A little about our experience: …
*****DO NOT USE THEM*****There service has gone done hill, we have had The garbage man for 5 years and we moved to another house and ever since we have moved they have missed almost every week of picking up trash……Every week for the …
Thought Garbage Man would be a good company since it is family owned and lower rate – not the case! Received message machine 99% of the time I called and they do not call you back. After six months, trash was only being picked up 6 times – …
Worst customer service ever.
We are moving out of our house and our trash day is Monday. We asked if they can pick up our trash cans next Thursday (we’ve already paid through the next 2 …
Not good service. I was told by the driver this morning that I will be charged an extra $20 because something I left out for trash was too heavy. I’m 5’9” and 150lbs and I carried it to the curb. He also said he wouldn’t take the old, …
Hands down worst trash company I have ever dealt with. I had them for a year and a half and they have not picked up my trash on 4 separate occasions. I get the same excuse everytime. “We thought your account was on vacation”. Never once …
Whatever you do, DO NOT use this company. They have not picked up our trash on trash day for 4 weeks straight. (Yet the pick up the trash directly across the street.) They are extremely hard to get a hold of. Once you get a hold of them, …
We had the last straw this summer with this company when we were driving out of our driveway as the driver was loading not only our trash into the truck but the recycling as well. After pausing and talking to the driver and asking him why …
I left a toilet out and it wasn’t picked up. They didn’t pick up the phone or call me back. I wrote them an email. Bob gave me a date 3-1/2 weeks out contrary to the 1-2 weeks they published on their site. They also dumped one of the boxes over, breaking the tank, and just left it there.
We started using the Garbage Man shortly after we moved to Parker almost two years ago. The price is much better than any others that we looked into and the service has been great. There may have been one week that they missed, but we may …
We registered for trash service through The Garbage Man when we bought our home in Parker 4 years ago. We chose this company as it is a local company and a small business; we like to keep our tax dollars local and support small businesses …
Horrible, unorganized, rude. All of the things that make a company bad, it’s here.
The girl who answers the phone is rude, nasty and completely unprofessional. …
For Garbageman in Aurora.
I wish you could give no stars. This is the worst company of all time. Numerous times in the last year or so, our recycling would just not be picked up. Garbage …
We’ve been using this company for awhile now….and while we were happy at first, lately the service has been very unreliable and shoddy. Our recycling pickup had not been consistently picked up on more than one occasion. When we called …
This is for GarbageMan of Parker — We had an issue with our recycling not being picked up so we called to ask them to pick it up. They supposedly had a new driver that missed our cans on the side of our house. The new driver missed it …
One star is giving this company more then what’s deserved. My understanding of the service industry is that I pay the agreed amount and I get the service paid for. I’ve never missed a payment but they’ve missed my entire streets trash …
I can’t believe this company is still in business.
We used them for years and put up with the occasional missed pickups. The last year they decided 3 weeks in a row not to pick up our trash. They would not …
I should have listened to the negative reviews. Worse customer service I have experienced in a long time. You would think the owner would return calls to find out why customers aren’t happy. It is not rocket science…garbage should be …
Would provide zero stars if able… So many issues with this service. I highly advise paying a little more to avoid frustrations with their extremely unreliable and non-responsive service. …
We tried for 3 weeks to get the garbage man to pick up our trash. They charged my account and then never came to get trash or recycling. Very disappointed bc now we have 3 weeks worth of trash and it stinks. Will not use them!!!
It has been very frustrating using Garbage Man. Over the years we’ve used their service, they would miss several pick ups with no explanations. They will not answer the phones or return calls. If you do happen to talk to a person, they …
This company has been very unprofessional in the last months or so. Last minute notifications of not picking up the trash. They rarely answer their phone and if they missed picking up your recycling, even though you put it out on time, it’s …
Worst company ever! They said I should receive my trash bins in a week. It took over a month to arrive. When the trash bins finally arrived they accidentally gave two sets. They told me to leave the extra set outside and they would pick it …
I have been trying to cancel their service for at least 4 months. I started with getting a different company. They came on the same day so that did not work. …
Im done with this company.. We have been with them for 3 years. the past year, their service has been terrible. Last month, we had garbage sitting for three consecutive weeks. My neighbors were complaining because it was attracting animals. …
Really don’t get all the hate. We’ve used The Garbage Men for years with no complaints. Great prices, especially when you pay annually. …
This is the straw the broke the camels back. We’ve had quite a few instances with this garbage company. They did not take the trash, which is fine if you don’t take spray paint cans. We had spray paint cans to throw away and I understand if …
Horrible service. Just like other reviewers, I should have read reviews for this company before paying them for 3 months of services. …
Missed 4 recycle pick ups this year. They didn’t come at all for recycles for the whole month of March. When I called about it, they would always have an excuse such as a sick or new driver and state that someone would be out the following …
Garbage Man does weekly trash collection throughout Stonegate. They have three collection trucks: recycling, totes, and other containers. …
I really wanted to make this work. Late last October, I received a mailer offering 3 months free if I paid for a year. They were cheaper than my previous service by a fair bit, so I switched. Over the last 7 months, the service has been …
DO NOT use this company. They won’t pick up garbage, even on good weather days. They won’t answer the phone, return calls after leaving a message or emails. I’ve called and left a message multiple times about my garbage not being picked up, …
THE WORST SERVICE AND THE WORST ATTITUDE! DO NOT USE THIS COMPANY. I prepaid for a year of weekly trash pickup service that started on January 9, 2019. Between January 9 and May 23, 2019, for which there should have been 20 trash …
Do not waste your money with this company. I have been a customer for 3+ years and they miss more pickups than I have seen from any other company, ever. They pick and choose what they want to take and as of late, they come whenever they …
Unreliable pickups with trash and recycling, very poor communication with customers (except they do get their invoices sent with no problem) and poor customer service. I was finally able to reach someone the two last times I called to …
I have been recently been having problems with this company.
I am paying quarterly, so every 3 months or so I get the bill. One time I got the bill almost 2 weeks later after the due date. I was so mad because I didn’t …
HORRIBLE TRASH SERVICE & CUSTOMER SERVICE – In last 2 months they have failed to pick up trash 3 times. First time they claimed we failed to put out our can. NOT we had it out the night before all 3 times. In fact the 3rd time the driver …
Just be careful. All services have issues, and this one is no different. For the cost savings, I was willing to put up with an occasional missed pickup and they always remedied the miss. We canceled service due to relocation to another …
This waste services is by far the worse. We had to pay 150.00 to a junk removal company to take the trash the garbageman left outside our house for two weeks. They had an excuse everytime about why they couldn’t pick up on the day they were …
There are a lot of bad reviews and this company is not without it’s problems. But, in my experience, they are trying and are responsive if you contact them. I have been using them for 1 1/2 years in Centennial. I’ve had my issues as well …
So here we are, #Quarantine2020 and I literally have to call EVERY recycle period to ensure that it gets picked up. Today is Friday, my recycle should be picked up on Thursdays every other week. They missed the pick up 2 weeks ago, and so …
Not having to use this company was one of the highlights of moving out of the area. They’re hard to communicate with due to the fact that they don’t answer their phone. For instance, I needed a large item pickup. Successfully arranged the …
This company did not pick up my trash on April 23, 2021, I called and left 3 messages and they never called me back. After I called again the following week they would not come out to pick it up until Friday April 30, 2021, we have been …
This company is a horrible business model. Just recently missed 3 weeks in March and was promised it would be picked up, we finally took it to a relatives dumpster. Went ok in April than missed the last two weeks in May and first two weeks …
Save your money!!! They are the worst company out there. Out of 4 weeks they’ve pick up once. They take payment up front then fail to provide service. They do not answer their phones and do not return calls. They hide behind email …
We’ve been fairly happy with their service over the past 9 years. The workers that pick up our trash are always super nice. But their business practices sometimes just baffle me. Case in point. It is Christmas eve. My pick up day was …
You get what you pay for!!!
My wife was unaware that concrete was not accepted and put one bag worth in the can. So I get to clean up the flow pan now. …
I had this company for five years. I was given a good deal to start and just kept the service as I had no real issue with the company. There were times when I forgot to put my trash out and they picked it all the next week. There were times …
Strangest thing. I called and setup trash and recycling service in August. By mid-September no one ever took our trash or recycling. We probably called 100 times in one week and still no response. I’ve left voicemails and sent emails to …
It was recycling day, so we set out our recycling trash can and some bundled up empty boxes. They emptied the can (because it’s automatically dumped) but the couldn’t be bothered to pick up the boxes. The refuse to answer their phone and …
DO NOT!! AND I REPEAT DO NOT USE THESE PEOPLE!!! They use old, poorly maintained equipment, and they will destroy your property with hydraulic fluid leaks. The owner refuses to maintain his equipment. We’ve had hydraulic fluid leaks all up …