Dr Nguyen at the Gastro Group saved my wife from a life of misery. She was suffering from liver cirrhosis brought on by autoimmune hepatitis. This … See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
12595 Hesperia Rd Ste 101, Victorville, CA 92395
Saw Dr. Gupta today and was very impressed with him. Am also impressed with the Gastro Group as whole as they answer the phone in a timely matter.
Dr. Biswas is fantastic!
Google Map directions incorrect.
They are scammers!!! Money stealers too
Office staff is rude and could careless about any problem… sad
Horrible customer service! No one EVER answers!! And the mailbox is always FULL.
Didn’t have my I’d do they couldn’t see me.
I was there in time it’s not my fault their fax don’t work. Really bad service
Very professional staff. I received very good care. Would recommend them to anyone that needed thier services.
Had a colonoscopy today third one in my life and it is so much easier today than 20 or 30 years ago.
Gastro group office staff is rude snotty & ill mannered. VERY hard 2 get an appointment. Took me 3 months then i did not get my script 4 three more weeks
I was not seen for my appointment and there was no one in the waiting room, completely Empty
Such a pleasant experience even though it wasn’t a pleasant procedure. The staff was so friendly. I was totally dreading the whole thing; but, it really wasn’t a bad experience, mostly because of the staff.
Dr biswas is a hack of a doctor who should not be working on anyone he jumps to conclusions and guesses at diagnoses was in the hospital for 4 days with no answers from this guy and they discharged me in the middle of the night still suffering ended up at Lima Linda almost had to be admitted in the icu don’t go here
I think doctor biswas is a good doctor but don’t call his office and expect a call back it could take weeks
First time placing an IV does not hurt at all, thank you Jennifer. Dr. Nguyen and staff are very professional and attentive to patient needs. Thank you.
Dr. Lee was excellent with great bedside manners, and the staff at the surgical center were wonderfully kind and very professional.
Thank you to all for a pleasant experience.
I had a colonoscopy in July 2019… The staff was Awesome and the Dr. too.. My results came out good as well thank you JESUS… Thank you Gastro Group Ms.Kim 💞💞 …
I trust Dr Thos. Nguyen and the medical staff. Sadly, office support is so lacking that I won’t be back. The mgr., Kathy, requires you to sign a contract that Medicare.gov says can cost you your benefits, and the bathroom had no running water for handwashing.
Front desk girl extremely rude , probably the same person who was extremely unhelpful on the phone . Too busy talking . So far I think I should ha e gone someplace else after reading other reviews. Hope the dr is better then the front staff.
1. I paid upon receipt of bill. They haven’t reimbursed me for over payment since December. It’s now the end if February.
2. After procedure they left me lying in feces through entire recovery. Then …
EVERYONE I encountered was absolutely AWESOME. Made me very comfortable and secure that they knew exactly what they were doing. Answered all my question. I can’t remember everyone’s names, but thank you especially Derek and Dr. Lee.. Your …
Just called for my wife’s Uncle who is bleeding from the stomach and has a STAT order from his Doctor and they give him a Appointment over a month away. HUH Really? So when I complained they told me to have the doctor fax the prescription …
The PA that saw me was really nice and attentive. Overall good experience except the bathroom was really gross. A medical facility shouldn’t have a dirty bathroom. There’s a sign in the bathroom that says to let the front know if the bathroom needs attending, however I think it’s the staffs job to check that throughout the day.
I took my senior mother to this place after numerus attempts we finally get an appt but turns out our consultation is with a PA. Not a good start. Then we are told it is a month waiting list even though she has serious issues in her stomach …
Dr. Richard Huang was extremely rude. Went there for work purposes and turned out that whoever scheduled the appointment didn’t leave directions to what the visit was regarding about. This Dr. gave me attitude and said I was wasting his …
As I’ve always shared, Dr. Nguyen and His staff are wonderful and care about people competently. I highly recommend them to anyone with a gastrointestinal problem. I think they pretty much saved my life a number of times. And I thank them for that!
Very good doctors here. They listen and care about their patients. I also like the business is very clean and nice. Modern. Plenty of seating available.
The Gastro Group gave me the run around for months. Long story short I ended up in the emergency room with an abscess in my small intestine that was about to burst, and I need surgery. They saw this on a scan, but never informed me of the …
Hard to get ahold of for starters . They also really don’t care about their patients. My husband was asked to get some labwork done and a follow up was never scheduled by the doctor. I called a month later to schedule an appointment for …
I would never recommend this group they charged my insurance $250.00 for a office visit which was actually a phone call. Rarely will you see an actual physician only assistants or staff. When I objected to the charge they threatened me with sending the account to collection. Long lines in the waiting rooms and indifferent support staff.
This place never ever answers their phones. Shut down early everyday. I am trying to deal with a bill from my father that passed away. Horrible office to try to speak too.
I was driving from Omaha, Nebraska, when I received a call that said I tested positive for colon cancer. Once I arrived in California, I received a referral to the Gastro Group. Although I had an appointment set on March 28th, and it got …
Mark Navarro is incompetent. Felt like I was talking to a guy on the street. Guessing at my diagnosis. Just told me to change my diet. Like really? That’s your best advice? He needs to retake every course he has in schooling. Waited months …
I’ve Been Trying to get this done since September…. and as of today (Nov. 30th)They keep rescheduling my appointment . I feel like its not that important because of this and it defiantly feels like They Don’t care about the patient. I’ve …
I had a Colonoscopy in May 2020. All the office staff were nice. My doctor and nurses made sure I was at ease about my procedure because I was very nervous. My folks referred me to the Gastro Group. I would recommend them to My friends & …
Dr Ann Lee was great. Nicole at the front desk was good too. My husband had his appendix removed 2 weeks ago. On 9/5/2017 he had his follow up appointment to remove his staples I felt like the doctor wanted to get rid of us. So today I …
My ultra sound had signs of gallstones and I had coming and going pain. Practitioner Mark Navarro just said change my diet. Eat better. Felt like I was wasting my time. Didn’t even seem to be talking to a medical professional whatsoever.
I was told the doctors and nurses at this group were amazing and that could totally be true however I can’t get that far. My grandmother’s first language isn’t English so she has me help her with calling for appointments and sorting out …
NO ONE picks up the phone. I mentioned it to the doctor and she said “blah blah new location”, but that’s untrue because I’ve had this experience for months before they moved. The girls at the front are super rude and I couldn’t ever get …
Having a procedure is always nerve racking but the staff was fantastic. Answered all my questions and helped me through the entire process. During my procedure the nurse anesthetist was also fantastic. She explained everything and I …
Have waited a month to get a call back for scheduling an endoscopy. When I called today, Samantha left me on hold for 18 min while “looking up” my referral and then I got disconnected. When I tried to call back they had turned of their …
The support staff at this place is poorly managed at best; the staff is rude and have questionable ethics. Over a year ago they wanted to perform a procedure that I had already had done under the pretense they would obtain records first …
Do not go here if you have any choice on where you go. This place is a joke! I had a procedure done back in July and was told it would take 2 to 4 weeks to get my results and they would contact me to go over them. Well over a month later …
The Gastro Group has taken excellent care of my wife, who has Lou Gehrig Disease. Her needs are immediately taken care of with the best of care and professionlism.
Dr Gupta listened to my concerns, he’s attentive. He made me feel important and wants to learn more about my condition and willing to take me on as a patient.
This place is the greatest!!! I have had several colonoscopies in my lifetime, at various places, and this place plus the whole experience was a vacation compared to my other experiences! I know that might sound outlandish to some but my …
Dr Kelly is so friendly and smile always, so meticulus when try to investigate the problem that my husband has, because even 4 days in VV hospital, they cannot find the problem, she take time to look at all the information from hospital, thank you doctor.
going to do
Made an appt for 9:00 hour later staff says they are trying to get ahold of insurance. Never asked for my card when i got there to verify give them my card. They they say no one is answering they cant see me. They have to reschedule appt they give me is 3 months later. Wow
Worst staff ever
I’ll give a 3… my friend said they were all very nice and considerate. 2 thumbs up. …
I received an automated call on Monday,February 6 2023 at 6:06pm. It wanted me to confirm my appointment. The automated system left a phone number to call back. I called the number back at 6:09pm. The office was closed. I spoke to Chris. I …