The Hand Center (CT)

The Hand Center

Hand & Orthopaedic Surgeons located in Glastonbury, CT, Hartford, CT, Tolland, CT & Bloomfield, CT See more

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The Hand Center (CT) Reviews ( 250 )

  1. Still waiting…. going on an 1 hour since scheduled appointment time…
    They’re either overbooking their schedules or their specialists have the worst time management.

  2. Wanted to do medical procedure just to run up my insurance not medically needed also apparently the doctors there can’t read X-ray told me I had a fracture except no fracture hahaha real pros over there in my experience run!!!!!

  3. I am very disappointed with this place. I was told my appointment could be completed on my lunch break and they had me WAITING for almost an hour before behind seen. Then told me they didn’t know what was going on with my hand. The billing department was the only help I got that helped.

  4. Was able to quickly diagnose what was wrong, as well as point out some other areas of concern that I wasn’t aware of. All staff were very friendly and accommodating!

  5. They recommend Dc McCarty from the beginning they treat patients very professional staff very friendly i am also got surgery and went very good all the doctor and nurse make you feel very comfortable 5 star for the amazing .

  6. Mr. Dillion took the time to listen to my problems and concerns. Knew how to treat them affectively. And remember exactly what we discussed at my last appointment months ago!

  7. I felt very comfortable at this office. The PA Chris Dillon was fantastic & his bedside manner was quite refreshing. Thanks!! 😀 …

  8. I have been working with my hands driving a tractor trailer loading and unloading since 1979 The doctors the hand center are amazing. The staff from making my first appointment to leaving the recovery room they treated me like family

  9. Excellent experience! Ms. Forster took her time with the examination, explaining everything along the way; she platted-out all the options & answered all my questions.

  10. First time to the Hand Center. Could not have been better. Quick and friendly diagnosed my injury within seconds and took time to explain it and took time to review various treatments, Could not have been a better experience,

  11. Unbelievable, I walked in asked the Black
    Girl at the desk how her day was and ignored me and proceeded with the appointment check in, then the doctor after being referred there for carpel tunnel and …

  12. The surgeons are incredibly talented folks. They truly are well educated and hard working. Unfortunately, the same cannot be said of the office staff. If it weren’t for the doctors, I wouldn’t step a foot in this office.

  13. Ms. Forster (PA) knows a lot about fingers injuries. X-ray machine and physical therapists on site as well. Professionals. Positive overall experience.

  14. I was very pleased with my experience. They were quick to give me an appointment. I would highly recommend them to anyone. Very professional and straight forward with diagnosis and treatment options.

  15. Best experience with a doctor ever. Kudos to Dr. McCarthy. I only regret that I will not need to see him more often. Highly recommend the doctor and the Hand Center.

  16. While the wait to be seen was a bit long, the time with Dr. Mastella was only positive. Dr. Mastella gave a thorough exam, explained everything he was doing, listened attentively to my questions – answering them all.

  17. Awesome staff an our doctor was amazing! Our first experience here was great an we look forward to coming back! It’s refreshing to walk into a doctors office an see smiling faces

  18. Appointment was scheduled at a convenient time, the staff was cheerful and friendly. There was little waiting and Ms. Forster was very good. I would highly recommend the practice, and Ms. Forster

  19. When I call to make a appointment they got me in same day , actually 1 hour! Very attentive staff. Professional, courteous and friendly. explained everything they were going to do and went over the results thoroughly. They listen to my questions and answered them without making you feel rushed. I highly recommend them!

  20. Dr. Nissen provided me with an understanding of my challenges and a way to address them in an efficient and professional manner. He also was very easy to talk to and answered my questions. I highly recommend him.

  21. All is well they do good work here initial questionnaire took me over a half hour yet was all updated. I’ve had three different procedures here over the years. all of them good

  22. I had a bad experience recently, so I was anxious already walking in..within a few minutes, I was put at ease, and ready to go ahead with the procedure. Take protocol with covid 19, bery seriously. I’d recommend to anyone.

  23. A very positive experience with The Hand Center in Glastonbury. Easy from start to finish. Very good bed side manor and what seemed to me a very thorough exam. Looking forward to my follow up exam.

  24. Great! Dr Forster is such an amazing PA!! She listened completely and recommended me for surgery right away when she realized that another injection wasn’t going to work!

  25. Dr. Nissen is fantastic! He takes the time to listen and answer all of my questions, and includes me in putting together my treatment plan. I highly recommend him.

  26. I was fit in due to an injury . They took great care of me . DR. Mastella was great and explained the injury. I am very thankful to all the staff and highly recommended.

  27. This Office such a pleasure to be at. Professionals as you enter the door until you leave. From my diagnosis, through surgery and post op therapy and follow up medical staff visits. Being a RN, I tend to be critical about some offices I have visited. nothing to gripe about here. Thanks.

  28. Dr. Nissen reassured our family that what we have been doing for our son’s injury was appropriate. He was patient, kind and easy to talk with. I am thrilled we found him to manage our son’s care.

  29. The Hand Center is a comprehensive site (Dr’s appts, and Physical Therapy) that is Covid aware, professional and courteous to all. Dr. Ashmead is a credible knowledgeable hand doctor, comforting and confident without alarm. He is highly recommended by a consulting neurologist. I am fortunate to have him as my hand specialist.

  30. Everyone at the hand center is extremely accommodating and polite. I was never rushed and always made to feel like family. The staff always listened to what I said and provided great feedback.

  31. The enter staff at the Hand Center are professional, knowledgable, empathetic and very friendly. I would highly recommend them after having 3 surgeries on both arms.

  32. On my mother’s third visit to Dr. McCarthy, he took another X-Ray and spent time explaining the X-Ray to my 84-year-old mother, who had broken a bone in her rotator cuff. He also explained physical therapy to her.He was kind, upbeat and patient, and apologized for the wait.

  33. With yet another nerve injury, Dr. McCarthy and the Hand Center have been amazing—it is comforting to know that there is a place to go that will be reliable, knowledgeable, and helpful.

  34. My son fractured his finger and he just wanted to return to playing basketball. The office staff was great, I called and was able to secure an appointment within a few days. The PA’s are knowledgeable and caring, He was fitted for a …

  35. Dr. Mastella is a really great doctor…. or at least that’s what every other doctor I’ve went to has told me and what I really wanted to believe. I had a tendon repair of my hand done here and by all accounts I should be fine because …

  36. Dr. Mastella and his team are amazing. They go over everything that needs to be done prior to your surgery. They are warm, caring, and are always available to answer questions.

  37. Dr. Was hung up with other patients so I waited 45 plus minutes to see him but its definitely understandable! Front desk was helpful, waiting room was neat and clean. Look forward to working with this practice!

  38. Dr. Mastella and The Hand Center have been taking care of various issues with my hands for years, all with positive outcomes. Dr. Mastella and the entire physical therapy staff have been wonderful. I highly recommend The Hand Center!

  39. Felt very comfortable with Dr. McCarthy. He answered all my technical questions and explained the surgical procedure to my satisfaction. It was like having a conversation with a friend and peer.

  40. Great team of specialists, however, when my surgery was cancelled nobody informed me of my coordinator going on vacation. It took a week of phone tag with the front desk to finally figure out what had happened.

  41. Dr. McCarthy and the staff were wonderful. The doctor not only explained everything well but also was open to questions and concerns. His kindness and genuine concern were examples of excellence.

  42. The PA presented in a professional and caring manner. The exam was thorough and she took the time to fully explain the condition and treatment options available. I highly recommend this provider and office.

  43. Dr.Mastella is an awesome Dr. And surgeon, explained everything and after surgery have Josh for PT and he is extremely supportive and has alot of knowledge about surgery I had awesome guy to work with!

  44. Had an appointment at 10:30, got signed in, had an exam of the hand, took X-Rays on site, and reviewed the results and future options all in about 45 minutes. Julie the PA was very knowledgeable and thorough. Very pleased overall.

  45. My Husband needed thumb surgery. The Hand Center experience was 5 star from the first consult, surgery day, and recovery. Do not hesitate to have your surgery done here. First Class operation.

  46. The whole experience was great, all of the staff are very kind & Dr.Forster is amazing! She really took the time to look at my wrist to figure out what was going on & refer me to a great surgeon.

  47. It was a great first experience. Everyone kind an caring an willing to help. Dr. McCarthy explained everything an answered our questions. Never felt rushed an everything was very positive experience.

  48. Although there is usually some wait time, it is usually only 15-20 min. Dr. Mastella is an expert in hand problems. Years ago he did an arthroscopic procedure using 2 tiny incisions for carpal tunnel. The low pain and quick recovery blew me …

  49. Worst experience ever. Met the doctor and he wrote the protocol for this hand surgery. He told me my recovery would be a weekend with a bandage, then a splint for two weeks then just go about my business and do what I normally do. The …

  50. Dr. Ashmead is very caring and he listens to you. He doesn’t have his eyes buried in a laptop while he is talking to you. Extremely happy with him. Wonderful surgeon also. No problems

  51. Dr. Ashmead was exceptional; I am extremely happy with the result. I would not hesitate to recommend him to anyone. The staff was courteous and professional. Very good experience overall.

  52. Superb care from a superb physician. I “graduated” from OT and regular visits today… With mixed feelings, believe it or not. I will miss seeing Dr. McCarthy, OT Josh, and the superb team of therapists and front office folks.

  53. Pleasant and friendly office staff made it easy to be there.
    Chris and Josh took good care of me. All worked out better than I anticipated.
    With the problem with my hand and I had to be there anyway. Was an excellent …

  54. They are a top notch group. Every one is Very courteous and friendly, and are always on top of their patients needs and concerns. I highly recommend them to anyone who looking for the best doctors.

  55. Saw Mr. Dillon today and he was very straightforward, read all of the history prior to the consultation, explained everything very well and gave us every option, including the pros and cons of each option. If you have any sort of wrist pain so to The Hand Center and get their opinion before making any decisions.

  56. Excellent facility, well organized, and efficient. Met with Ms. Forster, PA-C, and was absolutely pleased. She took her time, explained everything, and answered all my questions. I Feel very confident in future treatments.

  57. office staff was great taking the appt., getting me in and PA Dillon was as usual a great source of info and guidance. He treated my hand and hopefully I will be on the mend soon.

  58. Dr. Ashmead is a great doctor. He is compassionate, caring, and thoughtful. His staff is very professional and courteous. the whole teams makes the office visit a pleasant experience. i would recommend DR. Ashmead for hand issues. – Carlos

  59. I went to the Hand Surgery Center back in Sept of 2020 with thumb issues. The staff is professional and the office is Covid safe. At the time the option of a cortisone shot was offered. That was a first step that resolved the issue for …

  60. Have visited many multiple times over the past few months for treatment of a workman’s comp injury. Communication is fantastic, and all staff members I’ve interacted with are looking to help you to the best of their ability. The smoothest sailing I’ve encountered when going to a doctor’s office. Ever.

  61. Busy office. Wait time longer than I have experienced in the past. As always staff was very pleasant and Dr Mastella was great giving no sense of needing to rush out and a good listener. He discussed all of the possible surgical options and …

  62. Dr. Mastella is brilliant and put my hand back together in ways that I couldn’t explain even if I had been conscious so ill leave it at that. Mr. Chris Dillion did an exceptional job removing my pins. He did so in an efficient and painless …

  63. Doctor mastella has given me by far the best hand in arm exam I’ve had in 50 years. He’s extraordinarily detailed oriented and is conservative in advising surgery, which you said I did not need it this time. If you want the very best he’s the doctor to see and all of his staff are incredibly polite, sincerely Michael hantover

  64. The staff are friendly and efficient. The waiting areas are very comfortable. Mr. Dillon explained my problem, used appropriate diagnostic tools and made me feel very comfortable with the expected outcome for my hand issue. The overall experience was outstanding.

  65. Dr. Mccarthy took his time to answer every single question I had. I had an amazing experience, I can definitely tell he is a very knowledgeable and professional person. Not looking forward for surgery but I’m sure I’m in good hands. I’ll send an update when the procedure is done

  66. Very knowledgeable, a highly skilled diagnostician, an outstanding surgeon (he performed two unrelated prior surgeries on me) and he allows me to participate in collaborative decision-making on next steps regarding my health.

  67. I’ve known Dr. Ashmead for 25 years and he is just great. I have multiple problems with my hands due to severe arthritis, and he has worked with me to find solutions. I’ve also recommended him to a number of my friends, who have also been very pleased. I highly recommend him!

  68. Chris has always been professional and informative concerning my condition and treatment. Today we discussed what to expect post surgery of this joint when I am ready to have the surgery. I have had at least 3 Cortisone injections into …

  69. Chris Dillon P.A is wonderful
    I met him in Jan 2015 with a major infection in my right thumb. He took care of the issue and seemed to care very much. He fixed me so I had no more pain. 5 …

  70. My visit was a pleasant one. The PA who examined my hands was thorough and knowledgeable. He answered all my concerns and questions and I left with an understanding of many options to correct my carpal tunnel.

  71. Thank you mr. Dillon and staff for a pleasurable thumb-nail removing experience. I know that you might be confused with how getting my thumb nail removed would be pleasurable. Well being my third opinion on my thumb and no action anywhere …

  72. I’m very pleased with the service I received. DR McCarthy is informative & friendly, gave me options, suggestions & listened to my concerns. My procedure today also included a step to lessen the recurrence of my cyst. Thank you, DR …

  73. Dr. Mastella was very thorough with my exam, and listened intently to my concerns. He explains things in a way that are easy to understand, and cares a lot about your comfort level and symptoms you are experiencing. I would recommend him to anyone in need of his specialty!

  74. I had a very good experience with the Hand Center and would highly recommend them. Surgery appears to have worked and have regained most of my wrist mobility in a short time. Staff was very friendly and thorough. My therapist Josh was …

  75. My experience at the hand center was great. The medical field is so male dominant i was especially happy to see a female specialist and therapist. From the minute I walked in all the staff treated me with respect and care. Keep up the good work and have a great day you guys. Many thanks…

  76. The Hand Center-Glastonbury, CT is awesome! They have done a few different procedures on me and each has had a fantastic outcome! Mr. Dillon was professional, personable, and fully explained all my options. Very satisfied with my appointment with him!

  77. Love the Hand Center. Great Doctors, staff and physical therapy staff. Dr Mastella in Glastonbury took over after another Dr left practice to move out of state. Was nervous for new doctor. Dr Mastella and staff gave me reassurance all would be fine. It was. I highly recommend this office.

  78. Staff is top tier!, From the friendly desk staff to the doctors. All the PT Therapists are terrific, helpful and knowledgeable. Doctors are straight-forward and explain what is being done. I have been to other doctors for my hand before …

  79. Dr Chris McCarthy did a great job saving my severely damaged left hand. Although it will never be the same his work has allowed me to continue my life with no significant limitations. I am very thankful for this. Also Roxanne Dunnwoody is a …

  80. I have had two surgeries at the hand center by Dr Ashmead. The surgeries were for carpal tunnel and trigger thumb. Both surgeries provided me relief from constant discomfort. I would highly recommend this practice

  81. Dr. Putnam was incredibly patient and thoroughly answered all of my questions mapping out my treatment options. She provided exceptionally kind, compassionate and competent care. I highly recommend her.

  82. I was referred by my primary care provider, and I was very pleased how well my case was handled. Medical and office staff collaborate efficiently to expedite each case. By the time I came home from my initial visit I had all my appointments scheduled.

  83. My four year old daughter was seen for an evaluation with Dr. Ashmead. He was patient, kind and gentle with her. He didn’t act like he was in a rush to get to the next patient and took the time to thoroughly explain her x-ray results. I would recommend this doctor.

  84. Dr Putnam is caring and warm in addition to being knowledgeable. I felt super comfortable from the beginning of my visit. The staff at the front desk was equally warm and helpful. Thanks for making a visit I was worried about easy and comfortable.

  85. Very professional,kind, let’s you understand all your options and diagnosis. Very prompt.I absolutely LOVE the Glastonbury Hand center/Surgery center!😎 Dr. Mastella,the reception, physical therapists and Jen the surgery cordinator everyone …

  86. I found the people at The Hand Center to be not only professional but very pleasant, knowledgeable, understanding, and very comfortable to talk to. I felt cared for as if I were family which you don’t get at many offices. If you need …

  87. Dr. McCarthy was very knowledgeable, personable and made sure to make me feel comfortable and confident in understanding what he was explaining regarding my wrist injury and the process of treating and healing! Very impressed!

  88. From the moment I walked into the waiting room, received the iPad, filled in the information, which was extensive… And I thought a bit redundant from all the other information they have, I was brought into a room to meet with a fellow who …

  89. Dr McCarthy is an outstanding physician. He is an extremely skilled surgeon and also has a great bedside manner. He explains the treatment plan clearly and listens attentively to any questions or concerns. Highly recommend!

  90. From the first phone call I was very impressed, she was very pleasant took all my information with no problem. I liked that I was able to register on line. When I arrived for my appointment everything went smoothly, wait time was very …

  91. Very easy to find the office. Office staff was kind. Dr McCarthy sat down with my 82 year old mom and explained things in a way that was easy for her to understand. He did not rush her and he is very respectful. …

  92. Josh and Julie were both professional in their assessments of my after surgery condition. Both provided me the information needed to proceed forward in my healing process. I am, in turn, looking forward to their encouraging words during my therapy sessions in hopes of recovering faster. We’ll see.

  93. Mr. Dillon was on time and was able to quickly diagnose me with what was wrong and explain exactly what was going on and all of my options. He was very kind. I would highly recommend him to anyone needing services from The Hand Center.

  94. The Hand Center is a wonderful place to go if you have hand issues! All of the staff is great,very friendly,helpful and knowledgeable!You can tell it’s a great place to work since staff is always happy! I’ve had 2 surgeries with Dr. Watson …

  95. Everyone is always so nice every time I go there, and I been there a lot. Dr. Putnam is never rushed and very thorough. She always answers any questions and concerns I have. Would highly recommend.

  96. The staff is always friendly. I have been going to Dr. McCarthy since a severe injury while at work in February, and the familiar faces when I go in is helpful in what can be a stressful situation. Dr. McCarthy is always great. He listens …

  97. The most professional, caring and compassionate doctor I have ever dealt with. This operation is better than a finely tuned Swiss watch. From one department to the next, everyone involved is so understanding. I can favorably recommend …

  98. The office staff was very helpful and pleasant. There was little to no wait in the waiting room before they called me in. The wait in the exam room was very short and Dr. Mastella was very thorough and friendly. I would definitely …

  99. Awesome! He not only monitored my wrist after surgery but also monitored an unrelated hematoma which occurred on the same arm due to a running injury. Both are doing well and improving nicely. This proves he cares about the overall health of his patients.

  100. Christopher Dillon, PA-C He’s the best . My finger feel better after I left the Hand Center in Glastonbury Connecticut.
    He very knowledgeable at what he doing and when my finger hurt. He’s always be …

  101. I had a piece of metal from a grill scraper that lodged in the middle finger of my right hand. Julie was very careful in removing that piece and did a good job insuring that I had no pain and that it was removed.

  102. Dr Dillon was very caring about my problem with my hand.He explained my problem to me in away I can understand. He took his time with my visit and I felt I was important while with him. He did not rush along like many other Drs do and gives …

  103. I am appreciative of the time spent to explain my options. The PA provided images of the x-Ray, a list of my options, and and explanation of the procedure that he executed. A great experience! …

  104. I had surgery and two of my fingers in one of the pins are starting to come out and I was very worried because I was going on vacation the next day I was warned that these things could happen so it’s not like it was unexpected when it did …

  105. The best decision I ever made. The hand center Glastonbury CT. Is great. 4 weeks After carpal tunnel surgery I am feeling great. Recovering quick!! Dr. Dillon and Dr. Mastella were great. Physical therapy with Sarah was great she’s very
    Nice!!

  106. I was able to get an appointment the day after I called. This was important because due to an accident it appeared I had glass in my wrist. Everyone from the PA, surgeon, and x-ray technicians were easy to communicate with, and highly …

  107. The doctor was excellent. Informative, took time to answer all questions. Quickly had me into therapy literally on the same visit. It all was well worth the wait for the appointment!! Thank you so much! So happy I am now in the road to recovery!

  108. My experience here lasted over 5 years and included multiple surgeries as well as physical rehab. The staff is great and really make things easy. Saved my hand and am forever grateful.

  109. Dr McCarty is exceptional! He explained everything in detail about my surgery and the cause of my pain. I would highly recommend him to anyone. Thoughtful and compassionate about the needs of his patients. As an occupational therapist there are few I would trust my hands with he is one of them.

  110. Very professional and accommodating office, therapy and radiology staff. Dr. McCarthy has been very professional, personable, and thoughtful since the first time I met him. I have never left his care feeling rushed or with any any unanswered questions. I feel confident in his care!

  111. Dr. McCarthy and his staff are excellent. They pay attention to the details and take the necessary time to explain everything. What is the best part is that you, as the patient, have a say in your treatment options. I highly recommend Mr. McCarthy.

  112. It was is a good clinical visit with Julie. She answered my questions thoughtfully and there was great continuity from previous visits so she was able to tell me what had changed and what it stayed the same. I found the work with her …

  113. All of my experiences at the Hand Center have been nothing short of excellent. I have been seen by Chris Dillon several times and he is absolutely wonderful! He is quiet-natured, very pleasant and caring, and always takes time to listen …

  114. One of the best medical experiences I have had. I had such a great experience. The medical staff is so excellent and really made me feel heard. All my questions were answered patiently and with kindness. I got excellent attention. The ease …

  115. I highly recommend Dr. Putnam. She is not the type of Dr that rushes you in and out. She listens and is genuinely concerned. I am here for a wrist issue, and she has made every effort to not have to do surgery. I totally respect that. …

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