With Mortgage Center you can have it all: lower rates, lower fees and incredible service. Apply online or call one of our home loan experts to see how much you could save!
| Friday | 8AM to 6PM |
| Saturday | 10AM to 2PM |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 6PM |
| Wednesday | 8AM to 6PM |
| Thursday | 8AM to 6PM |
26555 Evergreen Rd Ste 900, Southfield, MI 48076
I never thouht financing a new home could be such a seamless process. I have been working with Bill Pare for several months during the house hunting process and he has been patient and gone above and beyond helping me every step of the way. …
We were having a positive experience UNTIL the appraiser came in $20,000 lower than market value!
NO one let us know!!! If I hadn’t called I would still not know. …
Ben helped me with buying both my first and second home! He always was patient in answering all of my questions and was extremely quick with getting any information necessary to my realtor. I would deffinetly recommend to anyone looking to buy a home and plan to go through mortgage center in the future!
my wife lost her job before the refi went through an they went back through to make sure we were satisfied with the loan everything worked out great we were able get out from under all out debt an still have a manageable payment. This is …
We started our refinance in March using our bank LOC federal credit unions Mortage Center. We are at July 1st still have not closed. Little to no communication from the loan officers. I have put in a call to LOC federal whom we have been a customer for over 30 years.
Everyone I dealt with throughout my refinance process were a pleasure to deal with. Very satisfied with my experience using Mortgage Center
Highly recommend using Mortgage Center. Very kind and Professional Employees. Did not have to stress about anything because they took care of everything. Good interest rates as well.
My experience with Mortgage Center was fantastic! Every step was well supported and everybody was very helpful.
If you want your loan mishandled go to mortgage center. From leaving our taxes unpaid and repeatedly saying they were after calling SEVERAL times until we received a foreclosure notice to being told “it’s not our fault your escrow came up …
The team at Mortgage Center ran a very professional and timely refi at the most difficult time in Michigan during the shutdown. Every individual I worked with did an amazing job to complete the process.
Caveat Emptor! I should have checked them out but went with a friends referral. I started this process in July 17. I described in complete detail the concerns we had about getting a loan. We owe less than $15k on our only mortgage. Our …
Was looking to refinance my house so I decided to give the mortgage center a call and was helped by Moe Charara . I’m not familiar with the process as im a new home owner so I wasn’t sure what I needed to get my plan in motion. Moe …
Scott Duncan was amazing. With help of everyone that was involved with my loan they got it closed fast and as painless as possible. It really made the buying experience way better.
I just refinanced and wanted to say how pleasurable and easy Parish made this happen for me. He was right on with all of my numbers and was very timely on everything. This happened quickly also. …
I would highly recommend Mortgage Center to anyone looking to refinance. They are very helpful, pleasant, and knowledgeable. I had many many questions and they were answered politely.
If I could give no stars I would. My credit union recommended for an easy process for pre-approval as they were tied in with them. It was nothing easy about getting approved as what only should have taken 15 mins /2 days became a month long …
Our refinance was quick and easy! We were kept informed through the entire process! Highly recommend!
The entire process of refinancing was awesome! The staff was friendly, knowledgeable, and prompt! Closing went smoothly too! I highly recommend Mortgage Center
I posted a negative review for The Mortgage Center earlier this week and although I was very upset over the situation, James did reach out and make things right which is highly admirable and very much appreciated. Hopefully from this point forward we’ll be smooth sailing! Thank you so much for your help and addressing the situation. 🙂
All the details of the mortgage were explained before closing and everyone we were in contact with were very professional. The rates were very competitive and the closing was handled very professional. At no time did we feel pressured about any faze of the process. It was truly effortless on our part.
The entire process took very little time (maybe 4 weeks total). It was very efficient, easy to follow and informative throughout. I was very happy with it. The people were knowledgeable and courteous. Closing was vey convenient. Took place at our home.
Everyone was professional and timely on the services provided. I refinanced very quickly and highly recommend for refinancing mortgage loans and for any other services they provide.
I had about the same experience as a lot of other reviewers on here – just completely blown off and given nothing but excuses. Really sad, I have always been impressed with Lake Trust for other needs, but not for a mortgage. I’ve moved on with another lender, closing in 30 days.
Cherylene Jackson took the time and heard me and accommodated my needs. Cherylene made the process as smooth and quick as possible. She was so polite and efficient along with Robert Nunley. Both are an asset to the Mortgage Center. They …
Very pleased by all aspects of my refinance. Everyone during the process kept me updated and informed without me asking the status. Excellent customer service and very happy with my experience!
This company is not very organized.Have been trying since August of 2020 to finalize loan .Keep getting requests for information they already had. Asked for same paperwork to be sent over and over.Phone calls ignored and unanswered. But …
They were great had the hole thing done in days. Easy to talk to
Could not ask for more friendly and informative people to work with. We would get emails or phone call during every process. It was quick and painless!! The closer came to our house to sign the final paperwork. Excellent customer service!
My experience was wonderful. Quick and painless, entire process took only 2 weeks. i would highly recommend this company to do business with Cindy Osborn and James Clement were terrific!
If I could give no stars I would. My husband and I have been going through the refinancing process with them for almost 3 months and they have literally sent us the wrong papers to another house and another family with all of their …
I worked with a women named Cherylene Jackson, who tried to help me get a construction loan. We started this process back in February 2021. This person was very helpful. Cherylene helped me with understanding how this process works and …
The best experience we had with a mortgage company! Such a professional staff. Totally recommend Mortgage Center.
As a first time homebuyer I had a lot of “rookie” questions regarding the closing process that my realtor considered bothersome. My loan officer, Hass, answered every question politely and even took extra time to explain issues that I …
Extremely unprofessional company, Mortgage Center has a lien on my property from the previous owner who was paid in full, and the previous owner paid their mortgage in full. However Mortgage Center doesn’t want to do their job in a timely …
Thank you, thank you, thank you!!!
I appreciate the way the loan officer(Parish) and his assistant(Lilliana) handled the whole mortgage process. They were kind and professional.
During Covid, Mortgage Center was able to refinance in a timely manner. All associates including notary at closure were timely and courteous. I would recommend to family and friends.
This was my first time refinancing and I wasn’t sure what to do but the employees at Mortgage Center were very professional and explained the process to me. They gave me updates and answered any questions I had. I’m very satisfied with Mortgage Center!
The process for my new Mortage was easy and step by step with my Mortage Officer. Their team was very kind and courteous and walked me through the process. I have no complaints or Ill feelings about any part of my experience.
Extremely disappointing experience. Unprofessional and severely lacking in customer service. After being pre-approved with this lender since last April the loan gets denied because I cant provide a 2017 tax return in early February!! I …
This was the easiest transaction we’ve ever done!
Parrish & Mellisa we’re on top of things from start to finish! Already recommended to our friends looking to refinance. Great service, great communication!!!
Words cannot express how happy I am with Parish Thurman, He was diligent And very professional at his job… I know and understand as a businessman, with people like him on your team you will always be a winner…… Thank you and thank you and once again thank you, Mortgage Center for blessing me with one of your best………..
The process was simple and done quickly given the remote working conditions due to COVID-19. We were even able to close in the comfort of our own home. The mortgage origination and underwriters were responsive to any inquiries and we had no complications.
Very professional and kept my husband and I updated on the refinancing process. I would highly recommend the Mortgage Center for all of your mortgage/refinancing needs.
I would not reccomend this company to anyone as I would not want anyone to go through the stress and frustration that we have endured. As soon as we started our loan process we were speaking to multiple different people within the company, …
CJ made this whole process so quick, stress free and as easy as it could be! She was very friendly and you could here the compassion in here voice! She truly is a remarkable human! Was able to joke and laugh a little on the phone which I …
Just recently closed on a house and Mason Beydoun was amazing! He was always available to answer questions and was always understanding of our lack of knowledge in buying and selling a house. Mason was not only our mortgage agent but was a …
4 months of refinance incompetence…Lack of communication!!! having to resubmit documents over and over again, for example being told they need last 30 days bank statement with each page stamped, signed and dated, then 5 days later …
Mortgage center has answered all of my questions and helped me feel at ease especially with being a new home buyer! Ben was also the best, I was able to ask him anything about the home buying process and he would give it to me straight and …
Process went very smoothly considering it was during the pandemic. This was my first experience with buying a home, and Mike made it a very pleasant one. He was informative and very responsive! Couldn’t imagine being much more satisfied with the service!
we refinanced our condo through them last fall and it was easy going. this summer, we decided to buy a house. the team at MC we great again. everyone i dealt with was professional, nice and knowledgeable. i’ve heard horror stories of closing on a home. MC made the buying experience smooth and easy.
Both Gigi Hommel and Yolanda Baker were outstanding throughout the entire process. Although it was difficult to reach me at times, Yolanda always made the extra effort and was unfailingly polite and courteous when we spoke. Due to …
Like so many folks who have a mortgage and a fixed income we are looking for ways to cut our budget. When Lake Trust sent me a flyer advertising their association with “Mortgage Center”, a mortgage company. Because of my trust in “Lake …
Parish Thurman is great to work with. Extremely polite and professional. I would definitely recommend himself and The Mortgage Center for your home finance needs.
I have held 2 mortgages and a refinance with Mortgage Center (MC). Cherylene Jackson (loan officer) assisted me last year with a new mortgage. She helped me through the process and I got a very good rate. I was selling my old home (loan …
Mortgage Center closed a loan for my parents who hadn’t experienced purchasing a house in 30+ years. Everyone involved in the process took the time to answer their questions and ensure the process was smooth with professional, clear communication. The loan closed on time and without issue.
Horrible company to deal with. Took 3 months to try to close on a refinance & equity loan! It was easier to get a first time mortgage. Too many people dealing with your file and no communication. Underwriter claims she’s following FHA …
We have been working with mortgage center for almost 2 months now to close on our home. It has been an absolute nightmare. This company is so unprofessional I am not even sure they are a legitimate company at this point. We have sent and …
Mortgage Center employees were helpful every time I called or emailed I was help quickly. It took a while for my paperwork to be finished due to the low rates BUT it got done.
Great mortgage company. Used them a couple times and both times have been extremely satisfied with the turn around time. Even during these busy times for them they made me and my family feel like a top priority. Highly recommended.
Mortgage Center was professional and efficient throughout the refinancing process. Mortgage Center held my original mortgage. I continued with them in the refinancing. They were comparable to the going market rates.
Was starting to get some friction through a competitor on my loan approval. Was contacted by Mason from Mortgage Center, who ran with the ball. 0 down, VA loan, low credit score due to never owning credit cards. Also for sale by owner with …
Great rates, and our mortgage coordinator was very friendly and offered several helpful suggestions about how to get through the process. Closing was clearly explained, and we were guided all the way through. Great mortgage company!
Worked with Mike J to refi my mortgage. He is an outstanding team member at Mortgage Center. Very pleasant, responsive, and on him game. The process was smooth and seamless. Thanks again Mike for your support. …
My wife and I used Tom Ciarrochi at Mortgage Center through the reference of a good friend of ours. Being first time home buyers we knew next to nothing about buying homes. Tom spent tons of time with us explaining the steps of the home …
I was very impressed with the response that I received from the loan officers that I dealt with. They were always a phone call away to answer any questions that I could have and kept me well informed throughout the entire process.
I am truly grateful for all their help in processing our loan in a prompt manner.
Very good communication. They keep us updated and informed. Best mortgage experience ever.
This company serviced my loan for several years then suddenly decided i needed extra insurance at a cost of 444.00 for 6 months. I proved to them that I had more than enough insurance with my declaration page and they refused to refund my …
Absolutely terrible experience trying to refinance with Mortgage Center. Andrew Holder originally underestimated my monthly taxes by more than $150/month.. when I questioned why the amount went up so much further along in the process, he …
Have been using the Mortgage Center for many many years. If you are searching for a lending institution, be sure to check them out. Friendly, informative employees.
Save yourself some headache and go somewhere else. I wouldn’t give them 1 star . Told use 1 month to get to close on a refi. So we figured we would go local being this is who our Credit Union puts you to. Over 60 days and many many phone …
Mortgage Center was great to work with, the agents I worked with (Mike J and Shemyra F) were professional and attentive, and did everything rhymes could to help the closing occur on time and as planned.
Worst experience ever! Lack of communication is astounding. We have been dealing with them for now over 3 months for a refi and we are still waiting for a phone call to hear what we need to do to get this finished. The underwriter they are …
I worked with Julian in the beginning and his service was fantastic.. He made everything easy and explained every detail. I would strongly recommend this company as a whole. Every person that we had contact with was fantastic. I will definitely use them again if we ever refi or purchase in the future. Thank you.
Shame on Advia Credit Union for using them. Unprofessional and unresponsive, they give you the round around and make you pay over 500 for an appraisal up front? Never have I heard of a lender doing this before. They calculated my income from over three years ago to my current debt to deny me, STEER CLEAR!
The Mortgage Center financed our Condo even though it is in a “Non-warrantable” status with the builder owning more than 10% of the units. For some reason, Fannie Mae and Freddie Mac won’t purchase such loans, so most lenders won’t make …
I have spoken with several mortgaging companies and always felt uneasy, as if I was being deceived. I contacted mortgage center and spoke with Michael Young. He immediately made me feel comfortable and answered all my questions. He was …
Very professional people who handled my loan. Very happy with the timeliness. They ended up working with me around my busy traveling schedule.
We recently used Parish Thurman for a home equity loan, and he was awesome. Parish is a pure professional and was very responsive throughout the process. We will definitely be recommending him to others in the future!
Very very bad experience!! If you are looking to Refinance look somewhere else!! they are very unprofessional. The process started very smooth, after they pull your report, they don’t answer your calls or your emails, they don’t send …
We’ve had our mortgage with this company for over 10 years. They have been honest and straight up regarding every issue we have had. They have always been willing to work with us even through some of the most difficult financial issues …
I was very pleased with my experience with the Mortgage Center from start to finish! Michael Young was very patient and professional with me, the whole process was awesome and I appreciated the professionalism and knowledge of everyone involved with the process!!
Completing two loans was intense at times, but overall it went quite smoothly. Our loan originator, Grant, and loan processor, Shemyra, as well as our closers (Tina and Karen) were great and walked us through each step. Our home equity loan …
The very first phone call we played tag. Kept missing each other. I was skeptical and didn’t know about The Mortgage Center. He explained it completely so I understood what they handled. One of the most courteous, knowledgeable people …
Overall experience with the Mortgage Center was very satisfying.
Everyone I was in contact with was helpful, courteous, patient, cheerful and kind. …
I have been a Lake Trust CU member for over 30 years (way before the merger-name change) and when the Teller in AA suggested I try them for a mortgage deal I was doing I thought I’d give it a try. …
I could not be happier with the service received from Mortgage Center recently. Chris Clark and Robert Nunley were extremely professional and courteous. I was kept apprised of the loan status every step of the way and the whole process (application to closing) took less than 30 days. I would strongly recommend this company!
My husband and I had the pleasure of working with Ben Veresh for the recent purchase of our home. Ben made the entire process seamless and easy for us. Anytime we had a question, Ben made sure he was available and was always clear with his …
We just closed on a mortgage with Jodi Martin. Words can not explain how smoothly, professionally and easy this refinance was handled. Jodi, has the attitude that her “customers comes first”. She was very accurate, direct to detail, very …
We started our loan application about 50 days ago. When I started the application I was told we were looking around 45 days from start to finish. We are doing a refinance and here we sit still waiting on the underwriter. I keep being told …
Our great experience with MBC, the local commercial loan consolidator for the local credit unions, led us to Mortgage Center, the residential equivalent of MBC. It was the right one. They were friendly, competent and, inspite of being …
Mike Jaghnoun was my loan officer. I must say he is outstanding . He helped me every step of the way and kept in close contact with me . He was so informative and dependable it made the whole process getting pre approved then closing easy …
We just closed last Friday on our home with the help of Jody Muck. Jody is so patient and so kind. She was absolutely wonderful answering all of my (many) questions, going over the details and making me feel valued. Cindy Olson was …
My experience with Mortgage Center has been a nightmare. I started my refinance application 60+ days ago. …
Amber was the first person I’ve ever spoken with that advised and helped me with a payment plan to become current!
I have called for assistance multiple times with the person representing …
I could not be happier with my experience with Sandra at Mortgage Center. They closed my loan on my new home in 10 days!! Unbelievable! Even the sellers were glad & had remarks about the speed. They also found me a loan where I didn’t have …
I worked with Michael Young, although we got off to a rough start with my first deal falling through i was confident in mortgage center and Michael to go with them a second time. Michael was always available to me at all hours of the day. …
I have been dealing with the Mortgage center seeking pre approval for a new home mortgage for about three weeks now. My original representative apparently left the company, and i was placed in Sam Hammoud’s care. He was very …
I have been looking to refinance my home equity loan for a while and was referred to Mortgage Center by my credit union. I ended up working with Katelyn Sitarski and she was one of the absolute best people I have ever worked with. She …
Mortgage center was terrific to work with! Their rates and closing costs were the most competitive. My team diligently communicated and followed up with any of my questions. I am extremely happy with them!
I’ve been with Mortgage Center since before 2008. They have always taken care of me through both good times and bad. My latest re-finance was taken care of by Grant Wilson (Executive Loan Originator), Michelle Donnelly (Sr Loan …
Having kept track of the rates definitely helped when I decided to refinance from a 30-year mortgage to a 15-year mortgage. I got in touch with Michael Young, a loan officer who gave me the numbers and a comparison of my current 30-year …
I stumbled across Mortgage Center by accident when searching to do a refi. My own bank would not do my refi, as I wanted some cash out. Julian was great from the beginning. I was told 90-120 days due to their current volume before I …
We finally sold our house and the biggest joy out of it is never having to do business with this company again. We moved to Florida and rented our house for the first few years. Every single month, for 2 years, I would call to make a …
I used Mortgage center for the loan on my first house and couldn’t be happier. Everything went smooth and super fast. The gentleman working with me made himself available night and day to work with me and my hectic work schedule. To anyone looking to buy a home I highly recommend you choose Mortgage center.
When we were preparing to purchase a home, we decided to go with Mortgage Center after my sister-in-law highly recommended them (even though my step brother is a senior loan officer with another bank). We found the entire process to be …
Both Grant and Katlyn were exceptional mortgage professionals. The process of refinancing was simply easy. Took an hour to download our information and a month to close. Cut our mortgage rate in half and saved thousands. They made it a stress free experience. Thanks.
I selected this company because they were affiliated with my Credit Union, and i didn’t want to refinance through a bank. They helped me work through the terms that were best for my current financial situation. My prior loan was awful and I …
Love this mortgage company! Everyone there is very professional with a personal touch. I would recommend them to everyone. Julian was our loan officer and he was wonderful and so helpful. Also worked with Hass who very helpful and considerate through the whole process. I can’t thank them enough!!
Mortgage Center made my process of buying a home a great experience. I worked in the mortgage industry before but a lot has changed since then. After checking out some of the other bigger local companies such as quicken loans, I found …
We applied for a refinance in April and we are STILL waiting to close. Mortgage officer and the senior loan officer are slow to respond, and when they do, they can’t tell us what’s taking so long. They have no answers as to when we might …
The process was fast and efficient. Everyone involved down to the Notary that came to my home to finalize went above and beyond. I think
The whole process took less than three weeks. But I also want to say I submitted all required documents same day as application completed on line. I would use them again!
My experience with Mortgage center was excellent! I had called a few companies and they had the lowest fees. From that point I called and spoke with a mortgage specialist and felt comfortable enough to go through the pre approval process …
I had the best experience with Mortgage Center! I wish I had used them earlier!
Great Job, Matthew and the great group of people at Mortgage Center!
I was extremely grateful for the service I was provided by from Advia. Nicole Greene was awesome and I could not ask for a better outcome. Fast, professional, and courteous service. Thank you Advia and Nicole so much for all of your help.
I had a great experience with Mortgage Center, they made the whole process painless. I was always kept informed of my loan status, if I had questions I was always able to contact them and they would make sure I completly understood …
The worst experience I have ever had. I waisted 4 months of my life just to be denied a loan. For 4 months i was ignored and lied to. Then i got a loan through another company in 2 weeks.
The mortgage center does not sell their loans. This is one of the best features of a mortgage. I have been with them for almost 10 years. The refinance was a great process and I’m very happy with their simple good mortgages.
I am a real estate agent that will highly discourage my clients from using their credit union if they go through Mortgage Center. I was told to schedule a closing on the 10th, set it for the 24th to accommodate all parties, then was told …
Mortgage Center has amazing employees, Abe and Robert were excellent from start to finish on my refinance. I’m now using mortgage center again for my new home purchase. I highly recommend this company for great rates and excellent customer service.
We would like to acknowledge the exceptional service that we received from Parish Thurman at Mortgage Center LLC, Mr Thurman professionalism and knowledge made our refinancing process go very smoothly. We could not ask for a better …
This review is based on customer experience, not how competitive their rates are. I switched homeowners insurance companies several months ago. That should be a trivial thing where the two companies request and exchange any necessary …
I’m so grateful to Mike Jaghnoun, Goldie Scott and everyone at Mortgage Center for making my home buying experience so quick and stress free. From preapproval to closing the team at Mortgage Center guided me through every step and kept me informed along the way. Thank you!
From start to finish Everyone was Professional , and Knowledgable of their jobs!! Things moved along in the process without any bumps in the road. Respond times to my question were addressed immediately and never left waiting for an answer. …
Highly Recommended!
It had been 25 years since I last purchased a home and 12 years since I’ve been …
Everyone person that was part of my mortgage refinance was very professional and helpful from application through closing. My only complaint is that it took longer than it should have resulting in credit being checked a second time and having to submit extra banking documents.
Cherylerne Jackson was an amazing loan officer. Charylene was easy to reach and answered all my questions. I was nervous, and leary, but Charylene remained patient and professional throughout the refinance experience. process. Our processor …
I was referred to the Mortgage Center by my bank. They were great with helping me through a process I had never gone through before.Very helpful, very descriptive, and most importantly, good friendly people. My greatest appreciation to them for all their help in buying my home.
Mortgage center has taken care of me for a few years now. I just finished with my second refinance and both times it was a pleasure working with them. It was a quick and easy process and they really focused on what I was looking to get accomplished. I would recommend them to anyone looking.
I started a refinance in June of this year. When i called and spoke with the loan office o advised him that i wanted to do the new appraisal due to the hluse being added on to and what he was pulling was based on the house before the …
My husband and I had an excellent experience with Mortgage Center, from the pre-approval to closing on our new home. Doug and Sonya truly went above and beyond! They kept us informed and were there for us every step of the way to ensure we …
I worked with Mortgage Center in the pursuit of purchasing my first home and I couldn’t be any happier with the overall service I received and their easy and client-friendly process they have. All team members were professional, attentive …
I contacted mortgage center because I was really unhappy with my previous mortgage lender. They were fastidious and professional. The whole process was pretty painless and they were very good about explaining things I didn’t fully understand. I would definitely recommend.
Recently purchased a home and obtained my mortgage through mortgage center. My closing disclosure contained incorrect information on more than one occasion. I was also incorrectly charged for services that were never performed. I …
Great and friendly service. Treated me like family! Explained the entire process to my and answered every questions. Always returned my calls quickly and got me through the process really quick. I couldn’t ask for a better experience. I would highly recommend Mortgage Center to anyone looking for mortgage services!!
This was the easiest and quickest refinance I’ve experienced. Everyone involved was professional and efficient and kept me updated on the loan process frequently. Closing was earlier than expected. Would highly recommend!!
Loan Originator Grant Wilson did a great job. Brea Staley came through when Grant was out in medical. The process was bumpy as there were pitfalls to be conquered by the sellers and the title company but Mortgage Center was right there …
The start to finish process took less than 30 days. When we had any documents to review and/or sign, our representative called and advised us. So that’s why our turnaround went so fast. From the credit union, mortgage company, the appraiser …
Even through these times when buying a new home can be extremely stressful – Mike and Debby made it as easy as they possibly could. They kept in constant contact with us and actual cared about us as people, not just another mortgage to get …
Mortgage Center was great to work with. Definitely appreciate Cherylene Jackson and all of her hard work. She really knows what she’s doing and walks you through the entire process. Highly recommend
Recently did a refinance through MC. Worked with Parish Thurman. Cannot say enough good things about him. He is attentive, has a poaitive attitude and was fast with all communication. He handled all questions and concerns I had immediately.
We had our original mortgage with Mortgage Center when we purchased our home back in the fall of 2018. We worked with Michael Young back then and again this spring to refinance to a much lower rate. He was very helpful during both of our …
Jodi Martin and the team were amazing! They were efficient and diligent in processing our loan very quickly. We were very pleased with the process and how quickly they were able to close on our refinance. The professionalism is top notch here.
Mortgage Center made our re-fi experience very easy & convenient. Our loan officer kept us informed and answered our questions every step of the way. They even made closing easy by coming directly to our home. As an existing customer we …
Very professional. Had all the answers to my questions got my process done fast and Hassel free would highly recommend to anyone.
If I could give them 0 stars I would. We got preapproved back in the beginning of Covid for a loan, we found a house in July, put the offer in and a month later they are still asking to do the same paperwork over and over again… kept …
I enjoyed the step by step walk through of the process. I was explained what I was doing and what the offer was. Appreciate the help.
All Mortgage Center people I communicated with were all wonderful and very helpful and patient.
We got a great rate and the whole process was smooth and not stressful.
Thank you!
This is andrea sweet not Adam. I would like to thank Parish Thurman for all his help in remortgaging our home. He is very helpful and knowledgeable about anything I would ask. I am glad you have such a great person working for you. Mortgage …
Smooth and easy process. Very good communication throughout the process.Fair closing costs and great interest rate on my loan.
Our mortgage rep, Parish T, informed us we had to pay for a house appraisal at a cost of nearly $500 to ensure financing. Parish promised we would be reimbursed once the mortgage process was approved and finished. After months and months of …
I refinanced my mortgage through Mortgage Center. I called Andrew mid August. Andrew was friendly, intentive, informative, address every question expeditiously. Follow up is key to me. Andrew reached my expectations. Once my loan went …
This was the second mortgage I have had serviced with the mortgage center. I chose them because of the quality of servicing they provide.
Grant Wilson and his team answered all of my questions in a reasonable amount of …
Mortgage Center did an amazing job on my recent purchase. It was quick and smooth with outstanding communication from Scott Duncan and Shemyra Fox. Would definitely recommend and will continue to do business with them.
Very easy and smooth transaction, I only had to deal with 3 people. Not 7 or 8 like Racket mortgage, no pun intended
The customer service provided by the mortgage center was A+. At no time did I feel confused or pressured. The process was quick, informative and friendly. Definitely recommend.
My loan officer was very nice and well-versed. He offered options for our particular situation. …
My wife and I bought our home a little over one year ago. Mortgage Center and even more Judah, were amazing leading up to the purchase of our house. Judah made everything easy to understand and was patient with us and all of our first time …
Nicole was awesome! She got me approved right away, she was responsive, followed through on everything she said she would. I also worked with Robert as I got close to closing, he was great too!
All of the staff @ The Mortgage center were always there for me when I had questions and were professional. I’d recommend anyone I know to go through mortgage center for a refinance. From start to finish they made it as easy as possible . …
Our experience with the Mortgage Center was smooth and professional. We were kept up to date immediately when something was needed or a step was completed. Everything was done on line and from the comfort of our home. The closing was even …
I refinanced through Mortgage Center a few years ago and have been a loan holder with them since that time. At that time, I had a good experience and would have provided a positive review. However, at present, I can only provide a poor …
We have been trying to refinance through Mortgage Center since July and keep getting the run around. At the beginning, we had a good experience and would have provided a positive review. However, at present, we can only provide a poor …
Working with the Mortgage Center for my refi was a quick and easy process. Cherylene my loan originator and Charles my loan closer were both knowledgeable and professional. …
It was such a smooth transition and everyone I spoke with on the phone made it that much smoother. I now love seeing my loans, Credit card, now my mortgage all in one place. Not to mention, by making the switch we’ve definitely saved!
The initial interaction seemed to go well with quick turnaround time but once the loan was issued, there was very little proactive communication and over 24+ Hour response times from my representative. Once I switched to a more attentive …
I was impressed starting with the first call from our mortgage processer! The processing and closing of our refinance was handled professionally and in a timely manner. We appreciated the outreach we received during the process, keeping …
In 2015 I attempted to get a mortgage with Mortgage center. I was purchasing a non warrantable condo, I was told from the beginning that wouldn’t be a problem. 2 days before the closing I was informed it wasn’t possible because the condo …
Scott Duncan was the first person I spoke with at Mortgage Center and I can’t say enough wonderful things about him! He was so kind and helpful and went out of his way to make sure I was happy throughout the entire process. He remained calm …
Using Mortgage Center for our re finance was easy, and Mike and others were very helpful with the complete process. I would have given 5 stars, but I felt that the process took much longer than we were originally promised. All and all very happy and looking forward to dealing with them in the future.
We used Mortgage Center to refinance our home. The people we worked with made the process quick and easy. They answered any questions we had promptly and always kept us apprised to where we were in the process. Everyone was extremely helpful.
Best mortgage company ever!
Super nice staff and always call bac.
The mortgage center team was great to work with. Extremely professional and kind and walked me through every step of the way.
I had my current mortgage at Mortgage Center. With the low interest rates I decided to do a refinance With a 15 year term. The entire process which took less than 60 days went very smoothly. I was kept informed on a regular basis of the …
The Mortgage Center folks were very thorough, friendly, and were always available for my questions in a very timely manner. The process was quick, seemless and professional!….I especially liked the fact that I could e-sign many …
I had an excellent experience with Mortgage Center when I refinanced my home! They were very knowledgeable and helpful throughout the entire process! I am truly grateful for all of their handwork and would recommend to family & friends!
I wholeheartedly give Mike Jaghnoun, the Loan Originator for my refi, five stars. Mike was unfailingly patient, courteous, thorough and prompt in his responses to my many questions irrespective of my (sometimes) testy attitude. Due to some …
I recently refinanced my home. My loan officer was Parish Thurman and he provided me with exemplary and truthful information to aide in the process. Parish was patient and extremely knowledgeable and was able to answer questions I had and …
I had a wonderful experience with Mortgage Center. I found them through their partnership with Lake Trust and went through a refinance at the same time as several co-workers. They worked diligently to get the refinance completed despite the …
I’ve been with Mortgage Center for a long time and have had a good experience with the company over the years. What really stands out are the wonderful staffing team in providing the best customer service to people. MR. LARRY LEE has been …
I want to thank Parish Thurman for all his help! It was such a pleasure working with him. He was always so friendly, knowledgeable and really does look out to get you the best rate, terms and costs available. Mortgage Center is truly lucky …
Went through Mortgage center for Original Mortgage and just recently Refinanced through them as well. Parish Thurman was me and my wife’s Executive Mortgage Loan Originator and he really looked out for us in regards of loan options. He was …
i have had a great experience with Mortgage Center! They were able to work with my situation and rare property type when not many other mortgage companies could. Shemyra Fox has been especially helpful through this whole process. If you get to work with her you are truly lucky!
Parish Thurman was very efficient and responsive during our mortgage process. In fact, he was able to close our loan faster and get us a lower rate then we anticipated. We are very pleased and would highly recommend him personally!
I had called all of the well known televised Big Mortgage companies that promised lower rates and lower interest but they only RAISED both. Mortgage Center called and restored my faith. I was able to refinance with A CONVENTIONAL loan …
I had refinanced with mortgage center from a previous mortgage company and had a great experience. Great communication throughout, competitive rates (best I could find at the time) and reasonable fees. …
I decided to do a mortgage refinance through Mortgage center and can’t say enough good things about them. Scott Duncan made the whole process a breeze with amazing communication and keeping me posted about the progress updates along the way …
Everyone who worked on my loan was wonderful. All my questions were answered. Everything was done and ready in a timely manner. It was a very easy and smooth process. I would recommend Mortgage Center to everyone!
Mike Jaghnoun at Mortgage Center went above and beyond for us and we have bought our family home because of his attention to detail. Not only was he able to find a loan program that was perfect for us, but he was a kind person to work with. …
I have been with Mortgage Center for over 20 years and the service we have always received has been top notch. We have recently been working with Stephanie Huff and Shemyra Fox and they have been outstanding. Any question I have had they, …
We had our first mortgage on our home with Mortgage Center and paid it off a couple years ago. Mortgage Center’s service was outstanding so now we are repeat customers doing an exterior renovation to our home. We are “pleased as punch” …
This was my third experience with Mortgage Center and the on-line application and documentation process was very straightforward. My questions were answered promptly and I’m please with my rate and charges. Mortgage Center’s advertised rates are not misleading and closing costs were reasonable.
Excellent service throughout our refinance. We were kept up-to-date on the progress of everything and very detailed with any questions we had. For the closing they came right to our home when it was convenient for us.
From start to finish I was completely satisfied with their friendly, professional care they gave to us.
They provided us with all the information we required, and when we did have a …
Started the process online and was able to upload the needed documents before speaking to the representative. Everyone I spoke with was polite, helpful and amazingly friendly. I would recommend Mortgage Center to anyone looking at buying or refinancing! Thank you!
When we started to refinance, from our first phone call to our closing Mortgage center made it so simple. Everyone was so helpful with every question we had right down to the signing, I will gladly use and recommend them.
We recently tried to refinance with our current lender. They turned us down and we found mortgage center on line. Parish Thurman was very professional and we were approved in less than 5 minutes. He has excellent customer service and we are very appreciative to him!
I’ve worked with them twice now and have been happy with their services. Both times, I felt like they helped to find the right loan and best rates for my financial situation and the made the process very painless. Will definitely recommend the Mortgage Center to friends and family.
Mortgage Center, being part of our credit union, Lake Trust, took care of our home loan in a timely manner. Their interest rates and closing fees were low.
We were helped by Andrew Holder, Robert Nunley, Greg Griffin, and Melissa Cover in different stages from loan application through closing. Thank you all.
Great company to work with. Have done two mortgages with Mortgage Center and it was seem less and efficient. Everyone I worked with in the process was great to work with. Would and will use them again in the future
Had an existing mortgage with mortgage center. Made sense with the interest rates being so good to refinance and roll all debit into that new loan. There were a number of people involved making this transaction work. Everyone was …
Refinancing my mortgage was never so easy as it took just one call to Mortgage Center to start the process. Most of the transactions were online or by phone and all employees I had contact with, beginning with Mike Young, were friendly, …
There was am effort to expedite and secure the best rate set first rate. Times are tough, this transaction went better than expected.
I had a wonderful experience working with mortgage center. The two young men i dealt with were great! They were always kind, helpful, and patient. Always called and kept me informed as things went along. And always returned my calls …
I am editing my recent review of the Mortgage Center. We got off to a slow start. I believe everyone was well intentioned and all very nice people. I will admit it was frustrating to get this completed. However, in the end, all of the …
Recently my husband and I did a mortgage refinance with Mortgage Center. Oni and Goldie were the power team! Oni was Super fast, efficient, knowledgeable, and personable at the same time. Goldie was very personable and passionate. At one …
The Mortgage Center team made financing our first home so easy! They were always quick to respond to questions and we were able to close within 4 weeks of our offer being accepted, even during the holiday season.
As a first time home buyer and also not using a relator, I could not be more pleased with my experience going through the Mortgage Center. Every person along the way was very helpful and patient with my questions. Highly recommend.
Had a really great experience refinancing with Mortgage center. William Butts was particularly exceptional! He was very helpful and he communicated quickly so things could move along as quickly as possible! 100% recommend!
Im not impressed at all with this company. The loan officer was nice and quick to contact me but as a whole they seem very off. My Credit Union works through this company so after having some issues with Quicken Loans, they seemed like they …
We wanted to refinance to get a lower rate and extra money to complete some things around our home. We were already with Mortgage Center. Parish was professional and wonderful to work with. I had read his reviews and he didn’t …
I had an amazing experience with Moe my loan executive officer. He was very knowledgeable, accessible, down to earth and overall awesome to work with! This is one of the best mortgage companies I have ever worked with! My wife and I were well pleased with the terms and the whole process. We will be referring them to everyone we know.
We had a really great experience working with Mortgage Center on refinancing our home. We felt we were listened to and were provided a comprehensive education on what the entire process would like. The refinance took much less time than anticipated and we would highly recommend Mortgage Center for your mortgage needs!
Love doing business with Mortgage Center. The whole process was quick and easy mostly in the comforts of your home. Would recommend anyone to give them a try, you won’t regret it. Thanks Mortgage Center 🙂
Our experience was amazing refinancing our mortgage through Mortgage Center. What a great benefit for Credit Union customers. Every employee was helpful, kind, and went out of their way to make us feel special. I highly recommend this company to others.
Mortgage center made refinancing my home quick and easy. The agents helped me step by step to complete all the paperwork quickly. The closing agent came to my home to sign all the papers and answer any questions I had. Would definitely recommend mortgage center to anyone interested in a new mortgage or refinance.
I appreciated all the help that Mortgage Center gave us, throughout the whole process of refinancing our home. They kept us informed along the way and continued to answer any questions that we had. I feel comfortable, knowing that we have entrusted our Mortgage with them.
I am SO glad I decided to go with mortgage center. I got the pleasure of working with Mike Jaghnoun. He was an absolute pleasure. He was always available when I had questions for him, he got back to me quickly, helped me to understand …
Highly recommend! Jodi, Michelle, and Tia are the best! That made everything easy and smooth for me!
My husband and I had a wonderful experience with the Mortgage Center.
We needed a loan to help a family member and they worked diligently to help us do that. Everyone was informative and helpful. …
Parish and Goldie were great! From start to finish we understood the whole loan/closing process because they explained everything as we went along. We received steady communication and could easily reach out with any questions we had. Never had any problems, it was great service!
Our experience with the Mortgage Center was a very easy process. The staff was friendly, courteous and very helpful. After living in our home for 42 years it was a totally new experience to selling our home and moving. But it was easier with all the help from the Mortgage Center. Thank you all. Merry Christmas and continued success.
Smooth process from start to finish!! Everyone was accommodating and knowledgeable and didn’t make me feel pressured at all! Thank you Mortgage Center!!!
The whole process with Mortgage Center was excellent from beginning to closing of my loan. Strongly recommend this company.
My closing was very quick and harmonious. Everything flowed well and the professional team was helpful and diligent. This process was executed perfectly. I would highly recommend Mortgage Center.
Very frustrated with this company and their follow through on the sale of our house and so many issues were brought to light!
We had 2 mortgages through them and overall was ok (nothing really bad or really …
Awesome customer service! Efficient, professional and friendly.
I would highly recommend the Mortgage Center!
Where do I even begin, Their sales front (or whatever they call them internally) is all sharp, kind, and prompt with active communication until you commit with them. Once you let them know you want to do business with them. They become a …
Staff was great to work with and very professional and efficient. Loan process was easy and quick! Would consider Lake Trust/Mortgage Center in the future for any financial needs!
Was introduced to mortgage center through my credit union. Robbie Bakhit was great to deal with. He got me into a reasonable rate and always answered any questions I had. Robbie and his team made home ownership possible for me, they made everything as smooth as getting a mortgage can be. Thanks guys!
Jelani was great in all aspects of my remortgage process. Always returned my phone calls promptly. My closing agent was also very professional. The entire experience with The Mortgage Center went smoothly. This is why I stay with them! Thanks, again for everything!
This was my first experience with getting a home loan. It went much easier than I thought it would. I was kept up to date on everything that was going on with my loan. …
I had the pleasure of working with the Mortgage Center which I had notice under the news letter from my credit union. My first call was answered by a very nice young man name of Parrish who answered all my questions started the …
In 2019 my husband and I decided to refinance our home through Mortgage Center. The process was explained on day 1 and throughout the financing, with any questions I had answered in a way I could easily understand. The first refinance was a …
Was introduced to the Mortgage Center through my Credit Union. They were great to work with. I had reached out to several mortgage lenders before deciding who to move forward with, and the Mortgage Center had the best rates and closing …
The whole entire team at Mortgage Center was simply awesome.
Mason who started our journey was quick and professional setting in place Grant who serviced us throughout the process. …
Nicole Greene and Robert Nunley were fantastic they kept me updated and informed the entire way through the purchase of my girlfriend and my first home they were not only professional but incredibly personable and helped to answer all my neurotic questions that I had. Would highly recommend them!
You don’t just fall out of bed and stumble into a 5 star rating on Google, no, you have to put in the work. The reason The Mortgage Center has a 5 star rating on Google is because they’ve earned it. Specifically, Yolanda Baker, David Wells and Jacob Alkusaimi. They put in the work. Thank you!
Oni Tesho was amazing!!! If any person reading this needs someone to help them find a mortgage please do yourself a favor and ask for Oni! I was able to close in 3.5 weeks and my hand was held the entire time. I cannot recommend him enough, …
We have used Mortgage Center for 2 different homes 15 years apart. Both times amazing. Ease of stat to finish the best ever. No Lie
Stay away!!! they lost my signed documents with all my personal information and their only concern is they need an original signature on 1 form. When they called to get a new signature it took me asking several questions before I found …
Do not recommend!!!! Our mutual client came to them to get pre-approved to buy a home and along the way it was like pulling teeth to get the lender Rebecca to call me with updates with the loan. She would tell the couple their sale is …
Had a great experience with Mortgagecenter. My loan originator Greg was very informative. Kept me in the loop of things. Answered all my questions. The process from start to end was a very easy going process. And in a timely manner.
Pls have more emphaty, I called customer service to help me with a late fee I was charged for paying my mortgage 45 min late. This was due to internet failure I realized afterwards my payment did not go through when I checked for email …
If you’re looking for someone who is very thorough and keeps your needs at the forefront of their mind, contact Rebecca Willis to be your loan originator. She is top notch and very thorough. She make sure that you fully understand the …
Mortgage Center is Awesome! They partner with my Credit Union and were able to maximize my cash out refi. They are knowledgeable, friendly, and available via text, which was super convenient!
Everything from the pre-approval to the closing went smoothly, good loan rates vs. banks. Dan, Robert and Melissa walked me through everything, and made it easy for my home purchase loan to get quickly funded. Highly recommend!
My experience with a Mortgage Centre was fabulous. They were very helpful answered all my questions and very professional and polite. It was a wonderful experience. I would highly recommend them to anyone needing a mortgage.
Just closed on our loan through Mortgage Center. Donny Kolley has been with us through every step of the process. He reached out to us with an awesome rate and has always been available to answer our questions and concerns. We could not be …
The team at the Mortgage Center can make things happen! Donny understood my goals and worked until we accomplished them. Melissa was on top of things, listened patiently, and got it through the underwriting process smoothly. My closing was …
I recently did a cash out loan with Mortgage Center. I was offered a fair rate and the process was all done mostly off my phone via email or text. I was updated ongoing and the closing was at my home. Super easy, no extra documentation …