I received a overdraft due to the mics. Fees which was about $6.00 causing me to have to pay $35.00. Really considering closing my account. I’m a single mother and don’t have spontaneous money laying around. Really disappointed
Terrible makes it hard to file disputes, should be able to take care of this over the phone!!! I’m disabled I don’t have time to come down there. F- I’ve switch to a new bank and now I am out of money.
I support Credit Unions but as time went on banking with OHECU became more of a hastle. After moving out of state I switched to a different Credit Union and wow I’m no longer stuck in 1997.
I applied for a car loan and the loan officer was efficient in communicating with me. My loan was approved in 24 hours and once I went in to complete my paper, the loan officer was patient and explained everything thoroughly.
I have no idea how this particular branch got a five star rating. I avoid going in here at all costs. Branch teller on two different occasions was extremely rude. I hate to walk into a place and can’t even get a hello or how are you. teller seemed annoyed as if I was bothering her. Not once but twice.
I needed help accessing my Curewards account. After a number frustrating conversations with less than helpful individuals, I reached a rep named Tammy. She PATIENTLY walked me through the steps needed to unlock this account. I very much appreciated her GREAT HELP. THANK YOU TAMMY!!!
We have banked with them for 5 yrs and will be switching very soon, I’ve always used credit unions this is run no differently than the big banks fee for this fee for that then tell you some BS why you received 4 over draft fees when there …
I’m just going straight to the Better Business Bureau. This place is a joke even Toyota dealership Agreed. Shame this day and age treat customers that way. Somebody needs to figure this out guess I don’t care. Horrible with her customers. And horrible if you need to deal with them to sell something. Good luck getting payoff or titles
I have frequented rhis credit union many times. It is a shared branch that i use. The staff is impatient and rude. They will not go above to assist customers neither do they smile or have a friendly supportive attitude. This is not a place to do business for me again
The young ladies that work here are so disrespectful. Absolutely horrible, I plan to find another bank. The young lady yelled at me and cursed at me. Every time I go to this Credit Union 30th Community College they all have attitudes. …
Stay away from this credit union. I just discovered that I have been charged late fees for 7 payments. Every payment that I’ve ever sent has been mailed well before the due date and the post marks would prove it. Unfortunately, I don’t …
This financial institution charges fees for using a debit PIN number over 5 times. This is utterly ridiculous. They justify it. I spoke with a very rude and condescending individual named Jane who refused to refund this egregious 3 …
Staff were rude, unhelpful, and apathetic. After jumping through hoops that no other bank imposed, a teller and manager suggested that I might be trying to commit fraud with a check that I was *trying to deposit into my account* there after I wrote “for deposit only” on the endorsement in front of said tellers.
Great Customer Service!
Very bad customer service.
This place is the epitome of unprofessionalism.
Raquel was very professional and polite.
Why is a website called Cloudflare blocking me from your website?
Horrible customer service and they charge overdraft fees unnecessarily
Very unfriendly attitudes had to go to Lakewood Ohio to be treated like a human being. Community college office 👎needs better training. …
They recently moved the branch into a much nicer building. It’s much more accessible for me and they still have the same friendly staff as before.
Scandalous on auto refinancing! I’m switching to Lakewood for future business. I would give this branch zero stars.
I received a overdraft due to the mics. Fees which was about $6.00 causing me to have to pay $35.00. Really considering closing my account. I’m a single mother and don’t have spontaneous money laying around. Really disappointed
Terrible makes it hard to file disputes, should be able to take care of this over the phone!!! I’m disabled I don’t have time to come down there. F- I’ve switch to a new bank and now I am out of money.
I support Credit Unions but as time went on banking with OHECU became more of a hastle. After moving out of state I switched to a different Credit Union and wow I’m no longer stuck in 1997.
Quick and responsive. Very helpful staff. Great rates!
I applied for a car loan and the loan officer was efficient in communicating with me. My loan was approved in 24 hours and once I went in to complete my paper, the loan officer was patient and explained everything thoroughly.
Simplest loan I have ever obtained! Fast, and GREAT RATE!
I have no idea how this particular branch got a five star rating. I avoid going in here at all costs. Branch teller on two different occasions was extremely rude. I hate to walk into a place and can’t even get a hello or how are you. teller seemed annoyed as if I was bothering her. Not once but twice.
So far the experience has been nothing but pleasant and helpful!
I needed help accessing my Curewards account. After a number frustrating conversations with less than helpful individuals, I reached a rep named Tammy. She PATIENTLY walked me through the steps needed to unlock this account. I very much appreciated her GREAT HELP. THANK YOU TAMMY!!!
We have banked with them for 5 yrs and will be switching very soon, I’ve always used credit unions this is run no differently than the big banks fee for this fee for that then tell you some BS why you received 4 over draft fees when there …
I’m just going straight to the Better Business Bureau. This place is a joke even Toyota dealership Agreed. Shame this day and age treat customers that way. Somebody needs to figure this out guess I don’t care. Horrible with her customers. And horrible if you need to deal with them to sell something. Good luck getting payoff or titles
I have frequented rhis credit union many times. It is a shared branch that i use. The staff is impatient and rude. They will not go above to assist customers neither do they smile or have a friendly supportive attitude. This is not a place to do business for me again
The young ladies that work here are so disrespectful. Absolutely horrible, I plan to find another bank. The young lady yelled at me and cursed at me. Every time I go to this Credit Union 30th Community College they all have attitudes. …
Stay away from this credit union. I just discovered that I have been charged late fees for 7 payments. Every payment that I’ve ever sent has been mailed well before the due date and the post marks would prove it. Unfortunately, I don’t …
This financial institution charges fees for using a debit PIN number over 5 times. This is utterly ridiculous. They justify it. I spoke with a very rude and condescending individual named Jane who refused to refund this egregious 3 …
Staff were rude, unhelpful, and apathetic. After jumping through hoops that no other bank imposed, a teller and manager suggested that I might be trying to commit fraud with a check that I was *trying to deposit into my account* there after I wrote “for deposit only” on the endorsement in front of said tellers.