The Regional Eye Surgery Center

The Regional Eye Center

Providing Kingsport and Holston Valley with superior care and technology, the LASIK and Cataracts specialists at The Regional Eye Center … See more

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The Regional Eye Surgery Center Reviews ( 201 )

  1. This was my first visit and I was really impressed with with the staff and Doctor Mitcham. Looking forward to the next step in my journey, having cataracts removed and better vision.

  2. Staff were professional, polite, prompt and courteous. Waiting time was quick counting on the crowd of people waiting, it was a pleasant experience, I would recommend this facility to anyone, two thumbs up 👍🏻 👍🏻 …

  3. Very friendly staff and well-educated professional doctors. I wore contacts and glasses for 11 years before my LASIK surgery and I now have perfect vision.

  4. I was seeing very quickly the doctor was very friendly and professional answered all my questions and directed me to where I can get more information if I needed it about my problem with my eye. I would definitely recommend the Regional Eye Center for anybody who has problems with their eyes

  5. I thank Dr. Eric Smith and his staff for their professional and friendly, excellent eye Care, and recommend them highly to everyone, along with Regional Eye Center and Regional Eye Surgery.

  6. Very good experience with Doctor Smith I saw him for several years and they treat you as a person you’re not just a number coming through their office. Would highly recommend regional eye center for the care of your vision

  7. The nurses at this facility run around as if they do not know what they are doing and where they are to go. Took 1 he to get call for a test and then told oh no I’ll have to get you next. Already had a patient and was not even aware. Next time I will take my father to my eye doctor they at least can keep people straight.

  8. The Regional Eye Center is top notch. Always very professional and thorough. I always feel that I’m having the best of care, and all of my questions are answered. I highly recommend!

  9. This was my 1st time going to the eye center, I was really nervous but everyone was really nice and kind to me, I really appreciated that. I would recommend The Regional Eye Center and the Staff!!

  10. The staff is super attentive and the practice is run efficiently. I was pleasantly surprised that the wait time was nonexistent. Loved my experience. I will definitely be back and highly recommended the practice

  11. Dr. Birt and staff at the Regonial Eye Center, were professional, courteous, and made you feel that your concerns, was of the utmost importance to them!
    Very pleasant experience!!

  12. I hope you kept the last one because there was one thing I had forgotten to tell you and that is that I couldn’t get glasses covered by my insurance at your optical center I either have to pay up front or go somewhere else which either way is inconvenient.

  13. Dr. Williamson and his staff all were excellent. Very professional and knowledgeable and explained each procedure so I knew exactly what to expect. Highly recommend.

  14. This was my first time here, but the staff was respectful and courteous. Dr. Lee very respectful also. I like that. He is young enough to remember and old enough to have good manners. More to follow

  15. I’ve been a patient for more than 10 yr. as well as my immediate family, plus my parents before us .Very knowledgeable,professional staff ,experienced, expert Dr.s. My family , mother & sisters are a patient of the same Dr. I have a …

  16. I wish there were more stars to give the team at Regional Eye Center. My Doctor, Dr. Lee and his nurse Megan , are truly remarkable in their knowledge, kindness, compassion and professionalism. I trust them with my eyes…. literally!

  17. Waited in the waiting room for over an hour just to be told the same thing about my mothers surgery she was told yesterday. After waiting, they put you in another waiting room and we waited for another 30 minutes to again, be told the same thing!

  18. As always very efficient and thorough. Bery friendly staff. Dr. Williamson is a great doctor and seems genuinely concerned about his patients. Highly recommend.

  19. The Regional Eye Center is an excellent system for evaluating and treating eye conditions. My doctor is Dr Lee. He is very good at explaining his observations after the exam is complete, and he always tells me what symptoms I need to report. I trust his opinion and treatment.

  20. Nice place, easy to find, helped me with what I needed. My complaint was that you had to visit 5 people first in order to see the doctor. There were also many assistants and/or nurses just standing around chatting. Why not get rid of half of them and have one or two to do the pre doctor stuff?

  21. Dr Lee & his staff are very professional and caring. I hav gone to the Regional Eye Center for many years and have been taken good care of. Wouldn’t go anywhere else

  22. They offer very early appointments. They are very efficient once you get taken back. I have a very complex eye history, so they test with several machines, have the results loaded, then the doctor can very efficiently examine and provide guidance. I really like them a lot.

  23. From the moment we stepped foot in the door it was an amazing visit. Assistance to locate the office, friendly staff at check in and check out. Techs that I saw for pre exam tests were very thorough and professional while not being stuffy. …

  24. I have been going to Regional Eye Center and seeing Dr. Seaton for several years. Everyone there is friendly, very helpful, and very professional. The people there make you feel at ease, they answer any questions you have, and they are …

  25. I chose Dr. Eric Smith for my cataract surgery. I am so glad I did. He is calm, kind, patient and up to date on new procedures. Dr.Smith will work with you to get your vision to the best it can be. …

  26. Well, it had been 10 years since my eye exam! And that is Too long too wait, so get your eyes checked more often than 10 years. Loved the office efficiency, friendliness, and professionalism. Highly recommend Dr. Williamson very nice and helpful.

  27. I had my appointment with the Regional Eye Center yesterday! I knew I needed my eye glasses upgraded and a checkup on the stage of my Cataracts. Note, this is during the 2020 Covid19 Pandemic so every step inside medical centers is about …

  28. Excellent care. Great explanation of any procedures that were to be done. Made to feel at ease. Wait time was short. Had two ZAG procedures done. So quick n no feeling or pain. Absolutely nothing. Longer to sit in chair than procedure.

  29. I have been a patient at Regional Eye Center for a number of years and have been very pleased with the eye care (including surgery) that I have received here. However, I am extremely disappointed in the Optical Shop and will never do …

  30. From the moment I walked in the door, till my exit, I was seen quickly and had caring, professional staff and doctor. Dr. Williamson listened to my concerns, fears and together we worked out a care plan that satisfied us both. I have no hesitation in recommending such and amazing doctor and staff.

  31. Check in staff and preliminary staff were all very friendly. Dr. Williamson was very thorough, very knowledgeable of dry eye, and understanding. He began with conservative measures which I also liked. And he is following up with me in a week.

  32. Things were handled efficiently and the entire process was completed in a short amount of time. Dr. Lee answered my questions and gave instructions to deal with my situation. Excellent!

  33. The staff was friendly and thorough. I was super early and they got me right in. I would definitely recommend Regional Eye Center to people

  34. A wonderful experience. I didn’t have a long wait at any of the rooms, and all the techs were super friendly. Dr. Lee is totally awesome, he was patient, answered all my questions, and calmed my fears. I would tell anyone that this is absolutely the place to go.

  35. I am impressed by the entire office. Staff checked me in quickly, and they are very friendly. Clean and well maintained office. My doctor is Dr. Eric Smith and he does a great job of communicating to me the health of my eyes. …

  36. Pros: Staff are courteous, knowledgeable, and friendly. Wide expertise available for specific eye health issues. They have a nice vision center for glasses and frames. …

  37. They checked my daughter’s eyes and got her her first pair of glasses. She enjoyed the visit and it happened pretty quickly. Great service and no issues. She needs a second check up so will probably do a follow-up review later.

  38. Betty in scheduling is RUDE…not a little…but a lot!!!! I have been going to see Dr. Williamson for over 10yrs and he is a great doctor! But today Betty’s attitude makes me not want to return! BE KIND…IT’S REALLY NOT THAT HARD!

  39. Went to Regional Eye yesterday and had a very good, nice experience. I was in a wheelchair and people at every stop within the bldg. were very good about helping me through all the test that you have to go through. Everything went smoothly and I would highly recommend R.E.C. to family and friends.

  40. I was able to get an appointment for a checkup with just a few days wait. I was mailed the paperwork I would need check in. The morning of the appointment I was able to hand them my paperwork at the counter. I had barely sat down when they …

  41. I have been to several ophthalmologist, and Monica Szalajko, O.D. did an outstanding job. She was extremely thorough and explained everything as she did the testing. The entire office did a wonderful job with my first appointment with them.

  42. We were extremely pleased with our recent visit to REC with Dr. Smith. The staff was friendly and professional while giving my daughter a thorough exam. Our wait time was short and the doctor was patient with my daughter and took the time to explain every detail to me. I highly recommend this office.

  43. We learned about this place because my father in law needed a specialist specializing in diabetes. Dr Lee took great care of him so my husband and I started seeing him as well. He did my cataract surgery and he was wonderful. I could go on …

  44. This was my second time here for a complete diabetic eye exam with Dr. Brandon Lee. Everyone in this office are very friendly and helpful. Their process flows smoothly as you go through the different rooms for the many tests involved with a …

  45. I am very unsatisfied with the service I have received. I was not reminded for any of my appointments which caused many issues with missing them. Then when I call to find out about my next appointment I am told that my prescriptions are …

  46. Enjoyed my visit very much. They are quick to move you into the area to get examined. Very friendly and ready to answer all your questions. Several nurses to escort you each exam room for different types of eye exams. The time I was there …

  47. This was my 1st visit to the Regional Eye Center. I called with what I felt was an emergency just before noon on Friday, on a day they close at 1:30 PM. I saw Dr. Monica Szalajko. She was very friendly and caring while also being very …

  48. I have been with The Regional Eye Center for quite a few years, and I would highly reccommend them to anyone. On two separate occasions, one of them came in on Sunday to take care of the problem I was experiencing. I’m That kind of dedication is rare.

  49. So I will start this review by saying Dr. Eric Smith is a good doctor. (Please bare with me) However the system of scheduling and patient handling is the worst experience that I’ve had in a long while. They scheduled appointments for every …

  50. I have been a Regional Eye Center patient for several years. The people are just as friendly now as they were when I was employed there several years ago!!!!!!!!!!!!!!!!

  51. Staff courteous and efficient. Very little wait. It was my first visit with Dr. Monica Szalajko since Dr Smith is only doing surgeries now. I found her very personable and caring. She made me feel very comfortable. She took an issue with one of my eyes seriously and scheduled a follow-up visit to make sure it was going to be OK.

  52. Great group of people they were professional and kind. Lot of moving from room to room which was hard for me but they tried to pace themselves to help me. Dr seaton was very nice and kind and professional I felt comfortable even tho first time I met him. Scheduling was very easy and easy to understand.

  53. I was very pleased with all of the personnel that I dealt with! The doctor was very knowledgeable about my situation and I’m looking forward to getting more help in the near future.

  54. I found the Regional Eye Center to be highly professional and devoted to providing the best eye care possible for their patients. I would highly recommend them to anyone needing eye care.

  55. I can see . Was thinking I still could not see clearly after my cataracts were remove. Now I realize my eye lids were droopy and covered my pupils. After my eye lid lift. I’m see objects clearly

  56. Friendly, timely, excellent facility clean and very accessible, priced well with acceptance of insurance, staff kind , friendly and very knowledgeable, physicians timely, friendly, very communicative and knowledgeable. Will always be a patient there and recommend to othersx

  57. I was very pleased with the care. We have actively tried to like the group in Johnson City for 40+. I disliked the whole group, so I was hesitant to go to the one in Kingsport. It was totally a 180 turnaround. The one in Kingsport was very …

  58. Dr. Mitcham was spectacular with my teen! He is top notch in his specialty! He’s very knowledgeable, professional and patient! I cannot recommend him enough!

  59. Very friendly and polite. The Dr and staff took their time to explain to you and if you need anything feel free to call back. I liked Dr. Mitchell and the staff.

  60. I’ve been treated by the regional eye center for decades for both serious and routine issues. I can trust that I’ll always receive the best care and can trust their treatment.

  61. Been a Regional Eye patient of Dr Seaton for decades. Very professional with excellent quality care.
    I have lived in several cities & a patient of many ophthalmologist but Dr Anthony Seaton tops the list.

  62. Where do I begin! I was a new patient and the whole staff was phenomenal awesome and nice! Especially my Nurse and my Doctor! I would highly recommend this eye clinic to anyone!

  63. I truly like all the people who work at the Regional Eye Center. I have to make another appointment to have A little Operation done on my Left Eye Lid. They are the best anywhere. They do care about everyone who steps threw there door . Thank Michael Norris

  64. Usually the wait time is not terrible but yesterday I waited an extremely long time to see the doctor….over 80 minutes. I was literally in his presence less than three minutes for a recheck of my Eyelids.

  65. Called for an appointment because i got something in my eye while weedeating. Got an appointment quickly with Dr. Monica . Very pleased with her examination and shr explained everything. Her personality was great .

  66. Dr Monica is super professional. She has a wonderful demeanor that makes you feel comfortable. I would recommend her to anyone! Thanks Dr. Monica and the crew at regional Eye Center!

  67. Dr. Monica is so nice and thorough. She practices like Dr. Smith who was my doctor for a number of years. I really like her. Dr. Smith placed my eye care in good hands. I love her personality.

  68. Fair warning to anyone who is considering doing LASIK here. Shop around and do your research. I was told by Dr Seaton and multiple other eye doctors (when I shopped around) that I am an ideal case for LASIK. Unfortunately I didn’t shop …

  69. This practice is the most professionally and efficiently run operation I have ever experienced as a patient. I personally have over 30 years experience as an administrator/manager/owner in healthcare facilities and consulting. This organization gets an A+!

  70. Very pleased with my consultation with Regional Eye Center. Dr. Seaton has a great team. Each team member was thorough, caring, and professional. Dr. Seaton fully explained all of my options for cataract surgery. I feel like I have made the right choice for my eye care. MJ

  71. I was referred to the regional eye center from my local optometrist. I was having a medical issue and they got me in same day and advised on what to do. The office staff is absolutely wonderful and Dr. Michem was great. He explained everything clearly. I would recommend them to anyone with vision needs.

  72. The staff are very friendly and welcoming. I enjoyed the experience and felt very well cared for. Dr Lee was, as always, very kind and explained my eyes conditions very clearly. I highly recommend the Regional Eye Center.

  73. Moved here 5years ago my friend recommended this center. I have family history of glucomma and I am very impressed with the technology here. My parents back up North don’t get this kind of care up there. I love the staff also I love Dr. Lee very caring and explains everything so that I understand.

  74. Everyone was courteous and professional, however, Kelly B made my visit exceptional due to her professionalism and manner in which she explained every exam prior to doing it and she introduced herself to me immediately. She really made me feel comfortable and glad I was at the Regional Eye Center for care.

  75. Dr. Birt checked my eyes thoroughly for new glasses. He took his time with me. He didn’t rush me but let me look at the eye chart comparisons until I could see each letter clearly. He was caring and kind. His staff was friendly. Afterward …

  76. I received a very thorough annual eye exam. This was done on the optometrist floor as I’ve never had a serious issue with my eyes, thankfully. Dr. Monica and her technicians are clearly very competent as well as nice people. This was my 2nd …

  77. I’m in the process of getting LASIK and I had my consultation yesterday. Everyone was extremely friendly and helpful. I was surprised at how thorough everything was! The Doctor was very knowledgeable and reassuring! I’m excited to get my …

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