Tests given I didn’t ask for or aware of them charged. Billing is a nightmare to deal with.
My son also has a 50% increase in the angle of his double scoliosis during the …
Dr. Mah and her nurse Luda, wow wonderful! I had to have a cyst removed above my eye, I was able after months of frustrating runarounds with Seamar and then Urgent Care a wonderful receptionist got me an appointment an hour after I called- …
Best place by far to get an x ray! The wait is short, magazines are good, the techs are awesome, rod has been there for 40 years, probably x rayed your grandparents! And marv is so funny, he will tell you he will be your photographer.
The Pacific Sleep Center is horrible. They have lied to me about why I have to have appts. They said it was required by my insurance, when I called my insurance co. they said they did not require seeing the Dr again. Then they withheld my …
Be careful of Vancouver Clinic billing you for things they shouldn’t. You cannot trust the statements. There have been multiple incidents where TVC billed us for things like insurance rejections without notifying us of the rejection. Or, …
Ladies do not come here to get birth control. Every visit I came they kept bringing it up that I should get on it. Finally I gave in. So if you’re looking for the iud birth control make sure this person has experience. I got the ParaGard …
Do not allow the lab to draw your blood. When they tried drawing blood from my two year old son, they dug around his arm for minutes, claiming they needed to find a vein. They almost broke his arm by bending his arm the wronh way as well. …
I’ve been a patient for nearly 7 years at this and the Salmon Creek office and only seeing an improvement in my health since going elsewhere. My PCP here failed to diagnose eosinophilic esophagitis, chronic prostatitis (their urologist as …
Had a screening Colonoscopy with Dr. Etzel. I had a wonderful experience with Doctor Etzel and the nursing staff. It’s too bad that billing department is so greedy and out of control that they don’t know how to properly code a screening …
Bafoons. Refused to make an appointment due to needing a referal on a PPO Plan? With a PPO, no referal is needed, we are not on a HMO. Customer service center hung up on me several times because they did not know where to go or how to find …
dr was rude he ignored my request for an X-ray for my son. I told him I thought my son had bronchitis and he listened for about two seconds and said he’s fine and walked out. My son is wheezing his cough sounds like a dogs bark, he’s puking he’s temperature is over 101 now. I’ve nvr been more angry in my life
Horrible place to go, they refuse to get previous doctor records, Xrays, MRIs, tests, anything. Then accuse you of being a drug addict and alcoholic as soon as they walk in the room, and seeing you for the first time. With no history of …
I called inquired about price for vaccine. Told $200 per child. Requested to pay before leaving but told to wait for the bill. To only get $735 bill for vaccines.
I agree with the previous folks who have written about the BILLING DEPARTMENT and their unethical harrassment practices. First my husband is a patient of one of the doctor’s, only at Columbia Tech Center, but the billing is still in my …
I don’t have anything positive to say about their urgent care center except they like seeing you and giving you no real answers and sending you to see your regular physician. Had I known that was to take place, I would have just scheduled …
The nurse – or whoever that is that escorts you to the back room and weighs you – Jennifer was extremely rude. I was waiting to get my weight checked and she was berated this poor guy because, and I quote, “I’m in a terrible mood today and …
I have found the Vancouver Clinic to be an excellent source of specialist care in which the doctors are very much up to date and open to newly published information as well. I can’t agree with the experience ratings at least in terms of …
Efficient for sure. Not a warm comfy atmosphere at all. Not very private setting. Loud surrounding like an airport tarmac for medical services. Surrounded by other patients with only curtains for privacy. You can hear all that is going on …
Called to cancel an appointment for my twin boys at 12pm the day before, and was told that we are going to be charged the no show fee. Our appointment was at 11am the next day. We are getting charged $130 ($65 per child) because we called 23 hours ahead and not 24. Not willing to work with people. What a joke!
Tried to call in with a question and waited on the line for 32 minutes only to have a person pick up the phone and hang up on me! I called again and was picked up then placed on hold! Worst phone service, makes me wonder how I would be treated in person.
Doctors are good.. Their billing and administrative department is a joke. My Dad just got sent to collections for services provided 4 years ago. He never received a bill from them once. They were sending the bill to some address in …
After 20 years and 3 kids all thru VC……..DONE.
It’s a slaughter house, incompetence and miss diagnosis runs amuk here now. It’s not what it use to be. Stay away if at all possible.
I was having an asthma attack and I alway preferred TVC so I tried to go through urgent care. Well, while I was pretty much wheezing and unabke to catch my breath the assistant told me that my insurance wasn’t accepted and that I would have …
I love LOVE a few Provider’s at this Clinic…However their Billing/Payment Policie’s are just awful. You are not able to set up any payment arrangement’s for anything under $300.00 now…Unless you make less than like $40,000 for a family …
Phlebotomists at 87th St. office were amazing today – I had very nervous teenage getting her first blood draw and they were patient & compassionate.. Thank you
I have seen sevral doctors as a result of how rude they can be! And trust me. I am not just externalizing here. I was denied a simple vitamin panel test request by Mohandessi. Switched. Coffee did them instead bit was rude about my reason I …
I’ll start off by saying if I could rate lower than 1 star I would. This place is a complete joke and the fact that they call themselves a clinic is laughable. …
horrible! HORRIBLE! The billing dept will screw you! They are RUDE! They will NOT bill your insurance if you sign that you are responsible for the charge because you forgot your card at the time of appointment and return with it later and …
Don’t go to this clinic. The billing department is out to screw you over even when you set up a payment plan. I talked to them in January telling them I can only make a half payment this month and I will miss my next month due to financial …
Incompetence, That is the only word that can describe this place. I went in originally because my knee was giving me problems. I was sent to their orthopedic specialist. He never bothered to give me an MRI, and told me that I would be stuck …
Mostly had good experiences until taking my wife in for a test. Betsy at 87th Ave had an attitude of a bully. Despite telling her about doctor’s orders she knew different. I was about to take my wife and leave. She has no understanding for …
The staff is wonderful. But most Doctors are arrogant dunces – incompetent or ignorant – they do more harm than good. TVC probably did a favor for people using Medicare when they discontinued accepting any insurance connected to Medicare. I …
Stay away from Siyavash Mohandessi, MD. He is the most rude, arrogant, elitist POS that i have ever spoken with. I changed doctors to him as my previous DR retired/moved on. I only picked one because I needed to continue my meds. I was …
If you want a provider that does not answer their phones or acknowledges faxes from your insurance company this is the spot for you. They are negligently understaffed and take forever to schedule any procedure. Once a procedure has been …
I love Vancouver Clinic. My family has been patients since 2008. When our insurance changed in 2014 I was switched out of Vancouver Clinic, but luckily my children and husband remained there. Wish I was assigned there as well. I love 87th …
Received a bill for $24.74 due upon receipt for a service that Vancouver Clinic had cancelled, but yet was billed. Paid the balance over the phone to quest diagnostics for a test that was cancelled. …
My wife had a referral appointment. The first appointment she went to, she waited over an HOUR to chat with the doc…not just a walk-in, a scheduled appointment. Well, on this next one, the reminder went off on Thanksgiving day…well she …
Absolutely the worst! I have a history of skin cancer, including pre-melanomas and carcinomas. I have had surgery about 7-8 times. I received a reminder letter and called for an appointment in August. I was told that there was no …
Went in to the Vancouver Clinic urgent care department told the front desk the situation and the possible problem occurring. After waiting an hour and 45 minutes to be seen by the PA we were told there is nothing that they could do for us …
The staff are unfriendly. It wasn’t just one staff person but multiple I encountered. At a time when people are obviously down, stressed and sick and feeling their worse. This place has ZERO compassion and understanding. There’s no …
On 1/23/2015 at 11:15 I had an appointment at the sleep clinic and I was dreading it, remembering what it was like about 2 week earlier when I did the night sleep test, that was a living hell, I WOULD NOT DO THAT AGAIN no matter how much …
This is the worst clinic! I had Dr. Van Huynh, MD as my personal doctor for about a year and she first of all is very rude every time I went to the appointment and she also doesn’t care about patients at all, any issues that I had she was …
Goodness, if you do not cancel an appointment EXACTLY 24 hours before the scheduled time, you are charged. I cancelled the day before 21 1/2 hours prior to my appointment and was charged $50 for the cancellation.
The front counter receptionist at the ultrasound lab was so rude. I stood at the counter to check in and never did she look up and ask what I needed I had to say “hello where do I check in”. To top it off she didn’t check me in properly and …
Nice place they keep it fairly clean. It’s just communicating to all the Burnt out staff who frankly just don’t give a sh*! At least that’s how they present themselves.
Excellent and caring doctors. I went to the orthopedic department (Dr. Iyengar) and he was excellent. Listened well, thoughtful and didn’t rush into surgery. He really explained the conditions well. In general, care here is coordinated – i.e left arm talks to right arm which is really missing in the rest of healthcare.
My Husband has had a few surgeries at the surgery center on 87th, and it’s the worst. Staff is rude and uncaring, patient privacy is not even a thing at this facility. The area where my husband is waiting for surgery is dirty, trash on the …
DO NOT GO HERE. Unless you want to spend more then your told on multi. Occasion’s. The endorcronlgy department there is the worst. Ask what I have to pay out of pocket, pay at office. Then get hundreds of dollars in Bill’s on all this …
Be warned that this place is the worst uncaring incompetent system for billing. The doctors are okay but the staff, especially in the billing department are unbelievable. They are rude and curt on the phone and do not care if your …
Oh, for Heaven’s sake, they aren’ t that bad. Anytime you get a large medical clinic going, you are bound to find lemons in the group and have bad experiences. I get medical professionals and I’ve only had one doctor that really was on my S-List.
I have an infection in my arm going on almost 2 years now and I AM NOT GETTING THE HELP I NEED!!!!! ALL OF THEIR DOCTORS REFUSE TO TREAT ME!!!!! THIS CLINIC HAS INCOMPETENT DOCTORS DOING POOR SERVICE!!! NEVER GO HERE!!!
Ive been on hold for 75 minutes and counting trying to reschedule my glucose tolerance exam and when I finally got a hold of someone I was complaining about the wait time and she just cut me off, this is absurd.
My wife had the worst experience at Vancouver Clinic, and as I read these reviews, I see we are not alone in our frustration. She began receiving care one year ago after a back injury that wouldn’t seem to heal. She was originally diagnosed …
This review is only about the billing dept. The billing system is not good! It is difficult to know what you owe. I also never get invoices on a reliable basis. They are probably reporting me to a credit bureau and I dont even know what I owe.
Don’t use this place. Over priced, I have payment arrangements and the amount goes up “magically” because they keep adding the same invoices over and over, paying online once they ran the charge twice and it’s been almost a month and they …
Went here for dizziness vomiting headache body ace. I was told this seams to be a problem today with people today. I almost passed out in there waiting room no one cared and when I told them what happened I was told I had to wait 2 hrs. So …
I went in with a very painful case of tendonitis, I was seen quickly, the doctor was very nice and actually listened to my concerns. One of the better experiences I have had at an urgent care.
I’ve seen so many doctors heare almost all of them are ass holes and don’t know what thare doing they also have almost killed my Nephew twice frist they could not Decide when he was supposed to be born they keep changing everything and …
My wife can’t stand dealing with the administrative side of The Vancouver Clinic. Very difficult and not user friendly. However, she and I both LOVE our doctor, Dr. Frances Chen. She’s the best doctor I’ve ever had and I will not know …
Take your money elsewhere. This clinic is built on making as much money off patients as they can. This clinic doesn’t care about its patients nor its employees. I saw many safety protocols not being followed. The staff are extremely rude, …
My experience on April 8, 2018 at 87th VC was okay until I tried to schedule an appt for an ultrasound as told. PA S. M. didn’t put an order in, therefore, I had to wait…. …
Anyone have any recommendations for a good clinic? I’ve had it with Vancouver Clinic. If you are pregnant, DO NOT GO HERE. The OBGYN department takes up fo 30-40 minutes to pick up. Ridiculous. I found myself googling my problems to get …
I have read reviews on this Vancouver Clinic and I was terrify to go there!!!!
But, my experience was very different, front deck person was great, polite, med assistant wonderful, doc Meghan Mccullers, MD,pulmonology department, …
Urgent care is a joke. Went in for extreme pain in the lower back and kidney area. I Was having kidney issues 5 days prior to my visit to Vancouver clinic. I was in the emergency room. They had referred to Vancouver clinic . I …
turned me away with a concussion because i had an expired ID. it’s the middle of a pandemic, should i be waiting in line at the DMV right now? ridiculous.
I saw Dr. Palmer in the pain clinic last summer and I found him to be very competent and personable. He had good eye contact and listened to my problems and answered all my questions. He did not seem to be in any hurry and took time to …
Their GI department I’d full of arrogance and ignorance. My mom saw Dr. Chen and was found to have esophageal cancer. When I mentioned we were going g to Seattle for a 2nd opinion Dr. Chen told me that she didnt see a reason for the 2nd …
I called 4 times in the last 2 days and I was told I would receive a call back or a response about my medication. Never happened and this is Day 3. Hope to God I don’t have an asthma attack. Terrible customer service. Will be switching healthcare providers ASAP
I have been with The Vancouver Clinic for a very long time. I have no clue why I continue to go to them, maybe it’s convenient, maybe it’s because I’m lazy to find another doctor but that isn’t the point. The point is, if you have the …
Most of my experiences are not very well there. I do know some nice doctors there.However the last time I went, my mom came telling her symptoms and the doctor was off topic by recommending a book to me. He told her she was fine without …
Clinical staff and providers are great, no complaints. But their dumb, useless, insane idea of having only ONE phone number for all patients is next-level counterproductive. Especially since the phone operators are submental.
I had an appointment today that I thought was at 4pm. Turns out it was at 1pm. Nobody called to find out if I was running behind, or why I wasn’t there. Apparently nobody cares. They care even less when you show up at 330, thinking you’re …
I like the Drs and staff.
However I would like choke the individual who designed and maintains the phone tree. Why do I have to spend 20 minutes waiting thru a phone tree just to find out if my glasses are in. I will not deal with Vancouver clinic for items like this ever again.
After reading so many negative reviews I thought I better speak up – my family and I have been patients at the Vancouver Clinic for over 20 years and have always been pleased with how we’ve been treated. As a former nurse, I’m pretty picky …
I love TVC. My children and I have been here since 2010 when we moved from Oregon. I love that they have their own set of in Clinic specialists, which makes life soooo much easier!!!! The one time I wanted a second opinion they refer me to …
Wish I could give a 1/4 of a star… Worst clinic i’ve ever been to. Dr. Yoon Park was very nice and I enjoyed seeing her for care, but she has cancelled my prescriptions TWICE without warning on the days that I completely run out and i’m …
My experience with the urgent care staff was excellent on 12-16. I felt I was listened to, and was sent to radiology for chest X-rays, instead of just being prescribed pills and being dismissed, as has been the case with other health care providers in the area. Keep up the great work!
I have been a patient of Dr. Highkin for many years. When he was not available I was very well taken care of. I cannot understand someone giving the Vancouver Clinic less than 5 Stars…
I missed a mammogram appointment because I was ill. I tried to call, but got no answer. I figured it was because the appointment was late on a Friday afternoon, 4:45 pm. A few days later when I was scheduled for another test, TVC called …
Every time I have been there it’s been a great experience even my mothers time and she was alive she said it was great experience and a wonderful place and I don’t understand the bad reviews.
If I could leave no stars I would. I had the most horrible experience when I was seen back in May. The doctors and assistants, with the exception of two assistants were awful! There was no professionalism. I didn’t get my questions …
Every time I call I get told different information. They have been the worst “doctor” office that I have ever dealt with. I will never go back to the Vancouver Clinic.
Horrible front of house at my allergist groups office. Super mean shot nurse. Receptionist that doesn’t care and didn’t even accept responsibility when she fudged checking me in to my appointment causing me to sit there waiting for an …
I’ve never had a negative experience there. My OBGYN is AMAZING at answering all my questions and will even call me personally to talk about any issues. My son’s Pediatrician is great too!
Terrible with client relations . Do not care about the patients whatsoever when it comes to assignments to the clinic and their “policies”. Lied to me for months over the phone and once to my face regarding my situation . Supervisors did nothing to help me and wouldn’t speak with me . After going there for years …
Everyone there has been perfectly pleasant and always professional. I love that they have just about every conceivable department – all in one location.
Cost 200.00 to talk to a doctor for 20 seconds. Basically told me he wanted to charge me 1000’s of dollars for test to write me a prescription for meds I’ve been on for 5 years. Very rude and short. I don’t recommend.
Dont go to any vancouver clinic. The doctor intens to just order what ever lab or xray to benifit thier financial. When i asked for clear explanation from the billing or doctor office. Be ready to be pass to other department back and foward . No one seems know anything. On hold more than 1 hour. Transfer to 5 different people.
Over priced, waited a long time to see doctor who only saw us for 5 minutes and didn’t want to answer are questions or address or concerns. Nurse was very nice though. And I agree with previous comments ..Billing IS A PAIN and not courteous and they don’t care to work with you.
I hated my experience here, the staff were impolite and impatient. The physician was distracted and uninterested. There was no feeling of patient care at all. Very disappointing
Just do yourself a favor, listen to all these negative reviews and go somewhere else. I have been a patient there! My care, if you can call it that, has been crazy. In a 1 year period two of my doctors “retired” or went elsewhere, each …
This place sucks. They tell you it will be 10 to 15 minutes before you are seen, and an hour and a half later, you’re still waiting. The other vancouver clinics are much more time efficient and I hardly ever have to wait… I am very …
I’ve been going through a lot of health issues and you don’t know how important it is to be able to see the same medical care team until you have to see a doctor on a regular basis. I really do appreciate the staff always nice and always concerned about me.
Last year when I went to Vancouver Clinic for my annual visit they didn’t send my prescriptions to the correct location I’ve been using for a long time. After going through a terrible call center I went in and spoke them in person. In the …
Beware going to this place everytime I have gone they miscode my visit and charge me wrong This time it was for my free yearly checkup. I call and am told that there is nothing that can be done, the bill is final. This is why I waited over …
Worst administrative staff ever. Nobody knows why they do anything and simply repeat “it’s our policy” over and over without answering your questions. Doctors are average. …
Do not go here under any circumstances, they will scam you left and right. I haven’t been here for years and I’m still getting regular bills for services that did not occur. They even sent some made up charges to collections and still saw me without telling me I would be sued. I can’t believe the lack of professionalism here.
Be nice if you could actually get a hold of someone but you call & on hold 40 minutes & they force you to leave your phone number for a call back & then no one calls. 4th day I’ve tried making appointment for my colonoscopy & yet to talk to anyone.
BEWARE!!! Avoid this place and go elsewhere if you think you have a broken bone! My brother broke his finger and we went here instead of the emergency. They told us that it is just bruised and is ok, and sent us on our way, even though he …
They don’t listen and super rude and when asked if the patient went back they say “ I don’t know “ one of the other patients had to answer also if you question something that you had asked them to change but they didn’t they and the doctor …
I made an appointment and when I showed up they had canceled it. They said I did it through the app but I didn’t have any log on info for it. I had a confirmation text and was 25 minutes early. They couldn’t do anything because the dr was all booked…
This is a terrible place. Don’t go here would give all Vancouver clinics a zero star review. They treat you like a number , and it is almost impossible to speak to a real person.
My husband and I have seen several specialist. We found them very friendly and they listened. Not sure where all the negative comments come from. Always a good experience.
This place has the worst billing system ever!!!!!!! First they sent a bill to my parent with my brothers name on it and with my own address. Next came a procedure that they did saying that my insurance would cover it. Well a month later I …
Sure wish we had read all these reviews before using this clinic. Doctor was great….business office not so much. After doing everything THEY require to get assistance on your bill, they still sent my mom to collections. Now we are having to fight with the collection agency when it should have never been sent in the first place!!!!!
Vancouver clinic is close to me. I’ve been going there for 4 years now and not one complaint! I’ve never had to wait long at my appt. Its always friendly and professional. I highly recommend this clinic to anyone!
After being released from the hospital I went to Vancouver clinic’s transition clinic. Best thing I have ever done. They have a team that looked out for my every need and made sure that we understood what my needs were…i can’t say enough good about them…saved my life
Very dissapointed in the billing department here, they weren’t even trying to listen to my issue and try to fix it. What’s the point of having a billing department if they just have a robot answer for everything.I will not be coming back to see a provider since they lost my trust. Expected better care here.
Doctors and receptionist were knowledgeable and friendly! Got me set up with a specialist that could further investigate the issue I was having. Minus a star for weird mask policy and wait time
Very positive experience. Went in there for rheumatologist and the doctor and staff worked with other providers to find the correct diagnosis. Not just sending me for their own tests again. …
Worse clinic I have ever been too! Would give them a 0 if that was a choice. They don’t honor privacy and they don’t care about their patients only the income they bring in! I have been dissatisfied and disappointed with every visit. I …
Please don’t waste your time trying to get an appointment here. I tried for the better part of three weeks with about 10 personal phone calls as well as phone calls and faxes from my doctor in Chicago to the Vancouver clinic. I did FINALLY …
These people are horrible..barely made it in there because of the pain..they didnt take my insurance if i had never been there before so they denied me treatment..had to limp back out and to the emergency room..mean and rude people working …
This is regarding Pulmonology department at Vancouver Clinic located at 700 NE 87th Ave, Vancouver, WA.
Horrible place! Don’t go to this clinic! I would give ZERO star! …
I went to Urgent Care as my former Family Physician closed her practice in Salmon Creek and moved out of state. I injured my wrist and visited this Clinic to make sure it was not broken. It was not and Urgent Care Service was acceptable …
I was seen at their urgent care facility a few months back and I was very impressed with the care they gave me! It was easy to make a follow up appointment, they worked with the insurance I had, and they were friendly and on time. Not to mention, they the nurses and doctor stayed late to finish my care.
Please go anywhere but here during the pandemic. It was a crowded mess. I was under the impression that the pediatric office was separate from the adult waiting room, but it is not and it’s extremely small. It blows my mind that they would …
I have been using their services for 5+ years and wouldn’t recommend it. I stayed because I really enjoyed my primary care here and they have a pretty much one stop shop. The problem is I just kept getting sicker and they just kept putting …
Honestly I am baffled at all of the negative reviews. I haven’t had a bad experience and I really like the staff and doctors here. I have been here many times to many different doctors and everyone is wonderful! Keep up the great work.
I took my infant to urgent care after a fall, and the pediatric Dr on staff was beyond incredible. I can’t recommend TVC enough. I wouldn’t want to go to any other hospital.
This is the best clinic I have ever been to. They check me in right away, call me in with in 5 -10 minutes and the doctors are never delayed. I would give this place 5 stars if only the pharmacy had better service. They always make me wait. I spent more time at the pharmacy than at my appointment.
The staff is very unprofessional, I waited to get into see my doctor for 45 minutes from my scheduled appointment. When I checked up front to see why the long wait, the Receptionist said, “they were just busy” I asked to reschedule and was …
If I could give zero stars I would. I went into urgent care feeling extremely ill where doctors insisted on testing me for COVID-19. They told me 1-2 days for results. 4 days later I had not received results so I called and was told I was …
Went to the Urgent Care to be seen for extreme nerve pain and was treated like a drug seeker when I went in asking for xrays and pain management.
Turns out I have cervical foraminal stenosis causing all the pain. I know my …
We were told we would have test results in 48-72 hours. After not answering the phone for over 40 minutes a family member drove to the clinic for test results as it’s been over 72 hours but then told 8-10 days, maybe Monday. If we had …
I’ve been coming to this clinic ever since I’ve been pregnant. At first I was seen on time and I really liked my OBGYN.. until they switched me to a new provider every single time I came in for my prenatal appointment. Not only was that …
Made an appointment via website the night before, called this morning to confirm that they would have what my toddler needed (xrays). They had me on hold for 56 MINUTES! THEN THEY HUNG UP ON ME. The whole time the voice machine was saying …
I’m new to the Vancouver medical community but for the last 6 months Vancouver clinic has been great. From everyday care to much more they have done a great job for me.
The interior has a hygienic appeal. There are restrooms in every floor. Each one has a different experience with doctors, nurses and other staff but I dont have any negative experience with anyone I dealt with.
Charged me for services that didn’t even happen in the past. They don’t prioritize appointments. If I make an appointment I don’t expect to wait an hour to get seen. Especially for a covid test. I showed up to my appointment but was told …
I recently took my mom to the Vancouver clinic urgent care in battleground and Dr. Jill Bradley was amazing. She treated my elderly mother as I feel she would have treated her own mom. She is professional and kind, which seems to be …
Went to urgent care walk in with Covid and walked out 2 hours later with a Paxlovid regimen. Staff and Dr. were super friendly and helpful, they came through for me.
Please return your exceptional service back! We never waited in the line for so long. I never was on the phone more then 2 min, now it takes up to 30 min. The appointments scheduled 5 month ahead. Shortage of people is not our fault! People loosing their jobs while you are talking about the shortage!? It’s ridiculous!
I was a patient at this clinic for a GI procedure. From check in, prep, nurses, doctor, to recovery I was greeted with a friendly face and treated with kindness and respect. There was even a follow up phone call the next day to see how I was doing. 100% recommend. Beautiful facility with lots of natural light as well.
Wonderful urgent care clinic with amazing staff. I was helped efficiently and quickly. The provider made me feel heard and explained everything to me clearly. I just was not expecting to pay $900. I think if I knew a ballpark price I would have just road out the issue. Thanks to staff anyway.
Dr. Sessions dismissed all of my symptoms and pain claiming its just “mismanaged morning sickness”…I have a stomach bug and was vomiting bile and super dehydrated. I’ve hade multiple pregnancies I know the difference between being legit …
Avoid at all costs. I went here for abdominal pain and only visited a doctor for less than 20 minutes before being told I needed the ER. Total cost for this? $500 due to being a new patient. What a scam.
We went to the pediatric urgent care and liked it. The staff was pretty friendly and Dr. Z was very good with our little boy. Better than some urgent cares we’ve been to. Very clean and a nice building.
It should say on your website that you only accept patients who are assigned there, so people like myself, disabled & sick don’t walk/bus across town in the rain just to be turned away.
Unfortunately I’d give a ZERO IF I COULD Just left Vancouver urgent care! Not feeling good. They will suggest the Covid pill that’s not FDA Approved! You have cough i can’t take benzonatate gell pill. U ask for cough syrup and told No. …
I left TVC years ago. I returned last year due to my PCP moving out of the area. I didn’t really recall why I left TVC before, but I was soon reminded that their billing/insurance departments are horrible. Today I received a collections …
Wow this country is in BIG BROTHER medical mode! Worst care I have encountered in 6 decades of medical care. Don’t want to blame the people as much as the system they have been programed to limit the patient input….to negative zero! Which …
The customer service or people who scheduleds appointments are very careless and heartless. I’m trying to schedule an appointment for my first time pregnant wife for OBGEY since three days. No one cares just they’re just referring me to different people and promises me to call me back but not any respond yet. Very worst experience!
This review is for the OBGYN Department at Salmon Creek and the Endocrinology Department on 87th. The Doctors at OBGYN don’t care how much Pain your in. They don’t listen to you when you request a Medical Procedure that could get rid of …
So I came in today because my daughter had a fever of 104.9 and had been sick vomiting and throwing up for 4 days. She couldn’t keep anything down and was coughing up mucous. The nurse Mylinda was amazing!!! I always appreciate that when …
They get 2 stars for the nice medical assistants and front office staff. Our daughter was sick for 2 1/2 months with a terrible cough and fever. It took FIVE visits and a mama bear moment before a provider would get an x-ray or get her …
ABSOLUTE VIOLATION!. Brought my daughter (19yrs old) to urgent care at 87th Ave today. We were in a room that looks out to the parking lot and loading/unloading area. They had to run some exams that she had to undress for. The blinds were …
If you want to wait an hour before giving up to get a hold of the nurses line, this is the place for you!
Nice
Removed by author
Lots of waiting.
Very clean
Awesome Place!!
Great staff
Fast. Friendly. Professional. Immaculate. Caring.
Quick and friendly everytime
Doctors who needs em
It’s a doctor’s office
No stars. Horrific.
Lot’s of offices on 3 floors
Trying to figure out whats wrong.
On hold for over an hour just to leave a message. Rediculous.
This place is one of the best.
My family and I are very happy with the care offered here
Monthly infusions. Staff is friendly.
I love the ppl here
Good place and close to home
Best clinic ever!!
They are decent urgent care
Always so helpful and convenient.
Excellent service! Always very professional!
I like getting all of my care in one place!
Wouldn’t let me get a note to take it easy at work, after a car accident injury. Put on hold for 13 God damn min. Ridiculous.
The staff was extremely rude and we waited over an hour.
Tests given I didn’t ask for or aware of them charged. Billing is a nightmare to deal with.
My son also has a 50% increase in the angle of his double scoliosis during the …
Dr. Mah and her nurse Luda, wow wonderful! I had to have a cyst removed above my eye, I was able after months of frustrating runarounds with Seamar and then Urgent Care a wonderful receptionist got me an appointment an hour after I called- …
Went in because I can barley open my mouth and have jaw pain and they told me I have a sore throat. Wouldn’t go back save your time and money
Best place by far to get an x ray! The wait is short, magazines are good, the techs are awesome, rod has been there for 40 years, probably x rayed your grandparents! And marv is so funny, he will tell you he will be your photographer.
Best doctors and staff in the area!
Front recisptionist in imaging was unhelpful and disrespectful, no other issues.
Because it made my throat feel like dick was in it when I had throat surgery
I do not appreciate waiting 25 minutes for a nurse appointment that last 5 minutes.
I was here today for lab work prior to getting my Procrit Shot for my Kidneys
Great place and great care. Everyone is friendly
Great specialists, nice facilities, good service.
Always has appointment spots. They attend patients on time.
The Pacific Sleep Center is horrible. They have lied to me about why I have to have appts. They said it was required by my insurance, when I called my insurance co. they said they did not require seeing the Dr again. Then they withheld my …
Awful Awful Awful. Drove all the way here to see a PA instead of the pediatrician. Will never come to this location again. Horrible service.
Be careful of Vancouver Clinic billing you for things they shouldn’t. You cannot trust the statements. There have been multiple incidents where TVC billed us for things like insurance rejections without notifying us of the rejection. Or, …
I’m always seen within 20 minutes for just walking in. Staff is nice
We always get excellent care at the Vancouver Clinic.
I’ve been very well helped, in every sense and need, by Dr. Park and her staff. Thank you, all.
Empathetic, skilled phlebotomists who found a way to distract my child by talking about Kurt Cobain. Well done, young man!
Ladies do not come here to get birth control. Every visit I came they kept bringing it up that I should get on it. Finally I gave in. So if you’re looking for the iud birth control make sure this person has experience. I got the ParaGard …
Worst place ever they make u and appointment and u show up and the let u it has been cancel this is a really bad place
Dont come here if you can avoid it. Horrible wait times been here for over an hour. Waiting still.
Vancouver Clinic is closed and very convenient for my appointment needs
This place is a JOKE. What an absolute nightmare. Terrible care. Rude doctors and nurses.
“Doctor” Coffee laughed while he said, “I bet you thought I’d be able to help you out.” Is that the kind of “care” you desire?
Do not allow the lab to draw your blood. When they tried drawing blood from my two year old son, they dug around his arm for minutes, claiming they needed to find a vein. They almost broke his arm by bending his arm the wronh way as well. …
I’ve been a patient for nearly 7 years at this and the Salmon Creek office and only seeing an improvement in my health since going elsewhere. My PCP here failed to diagnose eosinophilic esophagitis, chronic prostatitis (their urologist as …
Had a screening Colonoscopy with Dr. Etzel. I had a wonderful experience with Doctor Etzel and the nursing staff. It’s too bad that billing department is so greedy and out of control that they don’t know how to properly code a screening …
Always quick and professional, my go to place for any medical needs
Dr. Heckler (urology) and the entire eligibility department do a very poor job. Please be ADVISED
Bafoons. Refused to make an appointment due to needing a referal on a PPO Plan? With a PPO, no referal is needed, we are not on a HMO. Customer service center hung up on me several times because they did not know where to go or how to find …
Generally favorable doctors and nurses. Management is absolutely disappointing.
Scheduled a mammogram. Got an appointment the next week. Sighed in and no waiting. I was most impressed by the technician.
Its great to know that once your terminal your forced to see the rudest most uncompassionate palliative care dr on the planet.
dr was rude he ignored my request for an X-ray for my son. I told him I thought my son had bronchitis and he listened for about two seconds and said he’s fine and walked out. My son is wheezing his cough sounds like a dogs bark, he’s puking he’s temperature is over 101 now. I’ve nvr been more angry in my life
Horrible place to go, they refuse to get previous doctor records, Xrays, MRIs, tests, anything. Then accuse you of being a drug addict and alcoholic as soon as they walk in the room, and seeing you for the first time. With no history of …
I called inquired about price for vaccine. Told $200 per child. Requested to pay before leaving but told to wait for the bill. To only get $735 bill for vaccines.
I agree with the previous folks who have written about the BILLING DEPARTMENT and their unethical harrassment practices. First my husband is a patient of one of the doctor’s, only at Columbia Tech Center, but the billing is still in my …
Read all of these reviews prior to making a decision about joining this clinic…regardless of the location. Below is my short story. …
I don’t have anything positive to say about their urgent care center except they like seeing you and giving you no real answers and sending you to see your regular physician. Had I known that was to take place, I would have just scheduled …
The nurse – or whoever that is that escorts you to the back room and weighs you – Jennifer was extremely rude. I was waiting to get my weight checked and she was berated this poor guy because, and I quote, “I’m in a terrible mood today and …
I have found the Vancouver Clinic to be an excellent source of specialist care in which the doctors are very much up to date and open to newly published information as well. I can’t agree with the experience ratings at least in terms of …
Efficient for sure. Not a warm comfy atmosphere at all. Not very private setting. Loud surrounding like an airport tarmac for medical services. Surrounded by other patients with only curtains for privacy. You can hear all that is going on …
Called to cancel an appointment for my twin boys at 12pm the day before, and was told that we are going to be charged the no show fee. Our appointment was at 11am the next day. We are getting charged $130 ($65 per child) because we called 23 hours ahead and not 24. Not willing to work with people. What a joke!
Tried to call in with a question and waited on the line for 32 minutes only to have a person pick up the phone and hang up on me! I called again and was picked up then placed on hold! Worst phone service, makes me wonder how I would be treated in person.
I have been going to Vancouver Clinic for years. I have never had a problem.
Doctors are good.. Their billing and administrative department is a joke. My Dad just got sent to collections for services provided 4 years ago. He never received a bill from them once. They were sending the bill to some address in …
Dr Etzel is a good Dr, however, the nurses and schedulers are extremely rude, and arrogant. Also, the billing department is shady AF!
After 20 years and 3 kids all thru VC……..DONE.
It’s a slaughter house, incompetence and miss diagnosis runs amuk here now. It’s not what it use to be. Stay away if at all possible.
I was having an asthma attack and I alway preferred TVC so I tried to go through urgent care. Well, while I was pretty much wheezing and unabke to catch my breath the assistant told me that my insurance wasn’t accepted and that I would have …
The worst urgent care in the world. This is were you go to die ( slow AF )
I love LOVE a few Provider’s at this Clinic…However their Billing/Payment Policie’s are just awful. You are not able to set up any payment arrangement’s for anything under $300.00 now…Unless you make less than like $40,000 for a family …
Phlebotomists at 87th St. office were amazing today – I had very nervous teenage getting her first blood draw and they were patient & compassionate.. Thank you
I have seen sevral doctors as a result of how rude they can be! And trust me. I am not just externalizing here. I was denied a simple vitamin panel test request by Mohandessi. Switched. Coffee did them instead bit was rude about my reason I …
service is usually good, with some wait times, depending on the season. But the billling department cant seem to do nothing right.
I’ll start off by saying if I could rate lower than 1 star I would. This place is a complete joke and the fact that they call themselves a clinic is laughable. …
horrible! HORRIBLE! The billing dept will screw you! They are RUDE! They will NOT bill your insurance if you sign that you are responsible for the charge because you forgot your card at the time of appointment and return with it later and …
Don’t go to this clinic. The billing department is out to screw you over even when you set up a payment plan. I talked to them in January telling them I can only make a half payment this month and I will miss my next month due to financial …
Dr Elaheh Tehranchi, is The best doctor I’ve ever had. She seems to care.
Incompetence, That is the only word that can describe this place. I went in originally because my knee was giving me problems. I was sent to their orthopedic specialist. He never bothered to give me an MRI, and told me that I would be stuck …
I have currently been on the phone for 25+ minutes waiting for a representative to make an appointment.
Mostly had good experiences until taking my wife in for a test. Betsy at 87th Ave had an attitude of a bully. Despite telling her about doctor’s orders she knew different. I was about to take my wife and leave. She has no understanding for …
So busy, yet bamm-bamm ! Excellent,professional,kind & compassionate!! TY ALL SO MUCH !!
The staff is wonderful. But most Doctors are arrogant dunces – incompetent or ignorant – they do more harm than good. TVC probably did a favor for people using Medicare when they discontinued accepting any insurance connected to Medicare. I …
I only dealt with that Oncology Department but friendlier people in better service I’ve never seen
Stay away from Siyavash Mohandessi, MD. He is the most rude, arrogant, elitist POS that i have ever spoken with. I changed doctors to him as my previous DR retired/moved on. I only picked one because I needed to continue my meds. I was …
If you want a provider that does not answer their phones or acknowledges faxes from your insurance company this is the spot for you. They are negligently understaffed and take forever to schedule any procedure. Once a procedure has been …
I love Vancouver Clinic. My family has been patients since 2008. When our insurance changed in 2014 I was switched out of Vancouver Clinic, but luckily my children and husband remained there. Wish I was assigned there as well. I love 87th …
I’ve always had good service. Plus the staff have been kind to me every time I’ve been in.
Received a bill for $24.74 due upon receipt for a service that Vancouver Clinic had cancelled, but yet was billed. Paid the balance over the phone to quest diagnostics for a test that was cancelled. …
My wife had a referral appointment. The first appointment she went to, she waited over an HOUR to chat with the doc…not just a walk-in, a scheduled appointment. Well, on this next one, the reminder went off on Thanksgiving day…well she …
Absolutely the worst! I have a history of skin cancer, including pre-melanomas and carcinomas. I have had surgery about 7-8 times. I received a reminder letter and called for an appointment in August. I was told that there was no …
I’ve had good service every time I’ve been there. They are capable in nephrology, the lab, and the food is good.
Went in to the Vancouver Clinic urgent care department told the front desk the situation and the possible problem occurring. After waiting an hour and 45 minutes to be seen by the PA we were told there is nothing that they could do for us …
The staff are unfriendly. It wasn’t just one staff person but multiple I encountered. At a time when people are obviously down, stressed and sick and feeling their worse. This place has ZERO compassion and understanding. There’s no …
The atmosphere is great. Very beautiful facility. Dr. Odarich is wonderful and has a great personality. Highly recommend!!
On 1/23/2015 at 11:15 I had an appointment at the sleep clinic and I was dreading it, remembering what it was like about 2 week earlier when I did the night sleep test, that was a living hell, I WOULD NOT DO THAT AGAIN no matter how much …
This is the worst clinic! I had Dr. Van Huynh, MD as my personal doctor for about a year and she first of all is very rude every time I went to the appointment and she also doesn’t care about patients at all, any issues that I had she was …
Goodness, if you do not cancel an appointment EXACTLY 24 hours before the scheduled time, you are charged. I cancelled the day before 21 1/2 hours prior to my appointment and was charged $50 for the cancellation.
The front counter receptionist at the ultrasound lab was so rude. I stood at the counter to check in and never did she look up and ask what I needed I had to say “hello where do I check in”. To top it off she didn’t check me in properly and …
Nice place they keep it fairly clean. It’s just communicating to all the Burnt out staff who frankly just don’t give a sh*! At least that’s how they present themselves.
Excellent and caring doctors. I went to the orthopedic department (Dr. Iyengar) and he was excellent. Listened well, thoughtful and didn’t rush into surgery. He really explained the conditions well. In general, care here is coordinated – i.e left arm talks to right arm which is really missing in the rest of healthcare.
Amanda Levchuk, FNP and those at her office have been very attentive to my emailed messages and personable during my visits.
Great atmosphere and nice to have all my doctors under one roof!
My Husband has had a few surgeries at the surgery center on 87th, and it’s the worst. Staff is rude and uncaring, patient privacy is not even a thing at this facility. The area where my husband is waiting for surgery is dirty, trash on the …
DO NOT GO HERE. Unless you want to spend more then your told on multi. Occasion’s. The endorcronlgy department there is the worst. Ask what I have to pay out of pocket, pay at office. Then get hundreds of dollars in Bill’s on all this …
Be warned that this place is the worst uncaring incompetent system for billing. The doctors are okay but the staff, especially in the billing department are unbelievable. They are rude and curt on the phone and do not care if your …
Oh, for Heaven’s sake, they aren’ t that bad. Anytime you get a large medical clinic going, you are bound to find lemons in the group and have bad experiences. I get medical professionals and I’ve only had one doctor that really was on my S-List.
Very nice doctors they helped me a lot when I needed it
I have an infection in my arm going on almost 2 years now and I AM NOT GETTING THE HELP I NEED!!!!! ALL OF THEIR DOCTORS REFUSE TO TREAT ME!!!!! THIS CLINIC HAS INCOMPETENT DOCTORS DOING POOR SERVICE!!! NEVER GO HERE!!!
Ive been on hold for 75 minutes and counting trying to reschedule my glucose tolerance exam and when I finally got a hold of someone I was complaining about the wait time and she just cut me off, this is absurd.
Stay away unless its your only option and its just as the reviews say!
My wife had the worst experience at Vancouver Clinic, and as I read these reviews, I see we are not alone in our frustration. She began receiving care one year ago after a back injury that wouldn’t seem to heal. She was originally diagnosed …
This review is only about the billing dept. The billing system is not good! It is difficult to know what you owe. I also never get invoices on a reliable basis. They are probably reporting me to a credit bureau and I dont even know what I owe.
Don’t use this place. Over priced, I have payment arrangements and the amount goes up “magically” because they keep adding the same invoices over and over, paying online once they ran the charge twice and it’s been almost a month and they …
Went here for dizziness vomiting headache body ace. I was told this seams to be a problem today with people today. I almost passed out in there waiting room no one cared and when I told them what happened I was told I had to wait 2 hrs. So …
1. Cyst on my cheek (had it for years) gets bigger and inflamed over the weekend. It hurts. …
I went in with a very painful case of tendonitis, I was seen quickly, the doctor was very nice and actually listened to my concerns. One of the better experiences I have had at an urgent care.
Awesome urgent care. Listened to my concerns and provided excellent care. It is a busy urgent care.
I’ve seen so many doctors heare almost all of them are ass holes and don’t know what thare doing they also have almost killed my Nephew twice frist they could not Decide when he was supposed to be born they keep changing everything and …
My wife can’t stand dealing with the administrative side of The Vancouver Clinic. Very difficult and not user friendly. However, she and I both LOVE our doctor, Dr. Frances Chen. She’s the best doctor I’ve ever had and I will not know …
Take your money elsewhere. This clinic is built on making as much money off patients as they can. This clinic doesn’t care about its patients nor its employees. I saw many safety protocols not being followed. The staff are extremely rude, …
Avoid “Doctor” Michael Paull. He’s young, doesn’t listen to the patient. I wanted to find a good doctor now that I’ve moved to Vancouver.
My experience on April 8, 2018 at 87th VC was okay until I tried to schedule an appt for an ultrasound as told. PA S. M. didn’t put an order in, therefore, I had to wait…. …
Anyone have any recommendations for a good clinic? I’ve had it with Vancouver Clinic. If you are pregnant, DO NOT GO HERE. The OBGYN department takes up fo 30-40 minutes to pick up. Ridiculous. I found myself googling my problems to get …
I have read reviews on this Vancouver Clinic and I was terrify to go there!!!!
But, my experience was very different, front deck person was great, polite, med assistant wonderful, doc Meghan Mccullers, MD,pulmonology department, …
Urgent care is a joke. Went in for extreme pain in the lower back and kidney area. I Was having kidney issues 5 days prior to my visit to Vancouver clinic. I was in the emergency room. They had referred to Vancouver clinic . I …
turned me away with a concussion because i had an expired ID. it’s the middle of a pandemic, should i be waiting in line at the DMV right now? ridiculous.
Cool place. I got a colonoscopy there. Passed out and woke up and it was over. Went as smooth as a bill Cosby date night
I saw Dr. Palmer in the pain clinic last summer and I found him to be very competent and personable. He had good eye contact and listened to my problems and answered all my questions. He did not seem to be in any hurry and took time to …
Their GI department I’d full of arrogance and ignorance. My mom saw Dr. Chen and was found to have esophageal cancer. When I mentioned we were going g to Seattle for a 2nd opinion Dr. Chen told me that she didnt see a reason for the 2nd …
I called 4 times in the last 2 days and I was told I would receive a call back or a response about my medication. Never happened and this is Day 3. Hope to God I don’t have an asthma attack. Terrible customer service. Will be switching healthcare providers ASAP
I have been with The Vancouver Clinic for a very long time. I have no clue why I continue to go to them, maybe it’s convenient, maybe it’s because I’m lazy to find another doctor but that isn’t the point. The point is, if you have the …
Most of my experiences are not very well there. I do know some nice doctors there.However the last time I went, my mom came telling her symptoms and the doctor was off topic by recommending a book to me. He told her she was fine without …
Clinical staff and providers are great, no complaints. But their dumb, useless, insane idea of having only ONE phone number for all patients is next-level counterproductive. Especially since the phone operators are submental.
I had an appointment today that I thought was at 4pm. Turns out it was at 1pm. Nobody called to find out if I was running behind, or why I wasn’t there. Apparently nobody cares. They care even less when you show up at 330, thinking you’re …
I like the Drs and staff.
However I would like choke the individual who designed and maintains the phone tree. Why do I have to spend 20 minutes waiting thru a phone tree just to find out if my glasses are in. I will not deal with Vancouver clinic for items like this ever again.
After reading so many negative reviews I thought I better speak up – my family and I have been patients at the Vancouver Clinic for over 20 years and have always been pleased with how we’ve been treated. As a former nurse, I’m pretty picky …
I love TVC. My children and I have been here since 2010 when we moved from Oregon. I love that they have their own set of in Clinic specialists, which makes life soooo much easier!!!! The one time I wanted a second opinion they refer me to …
Great doctor and medical services, all under same roof. We are very satisfied members and recommend the VC to everyone in our city.
Wish I could give a 1/4 of a star… Worst clinic i’ve ever been to. Dr. Yoon Park was very nice and I enjoyed seeing her for care, but she has cancelled my prescriptions TWICE without warning on the days that I completely run out and i’m …
My experience with the urgent care staff was excellent on 12-16. I felt I was listened to, and was sent to radiology for chest X-rays, instead of just being prescribed pills and being dismissed, as has been the case with other health care providers in the area. Keep up the great work!
I have been a patient of Dr. Highkin for many years. When he was not available I was very well taken care of. I cannot understand someone giving the Vancouver Clinic less than 5 Stars…
I missed a mammogram appointment because I was ill. I tried to call, but got no answer. I figured it was because the appointment was late on a Friday afternoon, 4:45 pm. A few days later when I was scheduled for another test, TVC called …
Every time I have been there it’s been a great experience even my mothers time and she was alive she said it was great experience and a wonderful place and I don’t understand the bad reviews.
If I could leave no stars I would. I had the most horrible experience when I was seen back in May. The doctors and assistants, with the exception of two assistants were awful! There was no professionalism. I didn’t get my questions …
Every time I call I get told different information. They have been the worst “doctor” office that I have ever dealt with. I will never go back to the Vancouver Clinic.
Horrible front of house at my allergist groups office. Super mean shot nurse. Receptionist that doesn’t care and didn’t even accept responsibility when she fudged checking me in to my appointment causing me to sit there waiting for an …
I’ve never had a negative experience there. My OBGYN is AMAZING at answering all my questions and will even call me personally to talk about any issues. My son’s Pediatrician is great too!
Terrible with client relations . Do not care about the patients whatsoever when it comes to assignments to the clinic and their “policies”. Lied to me for months over the phone and once to my face regarding my situation . Supervisors did nothing to help me and wouldn’t speak with me . After going there for years …
Everyone there has been perfectly pleasant and always professional. I love that they have just about every conceivable department – all in one location.
Cost 200.00 to talk to a doctor for 20 seconds. Basically told me he wanted to charge me 1000’s of dollars for test to write me a prescription for meds I’ve been on for 5 years. Very rude and short. I don’t recommend.
Dont go to any vancouver clinic. The doctor intens to just order what ever lab or xray to benifit thier financial. When i asked for clear explanation from the billing or doctor office. Be ready to be pass to other department back and foward . No one seems know anything. On hold more than 1 hour. Transfer to 5 different people.
Over priced, waited a long time to see doctor who only saw us for 5 minutes and didn’t want to answer are questions or address or concerns. Nurse was very nice though. And I agree with previous comments ..Billing IS A PAIN and not courteous and they don’t care to work with you.
I hated my experience here, the staff were impolite and impatient. The physician was distracted and uninterested. There was no feeling of patient care at all. Very disappointing
Just do yourself a favor, listen to all these negative reviews and go somewhere else. I have been a patient there! My care, if you can call it that, has been crazy. In a 1 year period two of my doctors “retired” or went elsewhere, each …
This place sucks. They tell you it will be 10 to 15 minutes before you are seen, and an hour and a half later, you’re still waiting. The other vancouver clinics are much more time efficient and I hardly ever have to wait… I am very …
I’ve been going through a lot of health issues and you don’t know how important it is to be able to see the same medical care team until you have to see a doctor on a regular basis. I really do appreciate the staff always nice and always concerned about me.
Last year when I went to Vancouver Clinic for my annual visit they didn’t send my prescriptions to the correct location I’ve been using for a long time. After going through a terrible call center I went in and spoke them in person. In the …
Beware going to this place everytime I have gone they miscode my visit and charge me wrong This time it was for my free yearly checkup. I call and am told that there is nothing that can be done, the bill is final. This is why I waited over …
Worst administrative staff ever. Nobody knows why they do anything and simply repeat “it’s our policy” over and over without answering your questions. Doctors are average. …
Do not go here under any circumstances, they will scam you left and right. I haven’t been here for years and I’m still getting regular bills for services that did not occur. They even sent some made up charges to collections and still saw me without telling me I would be sued. I can’t believe the lack of professionalism here.
Be nice if you could actually get a hold of someone but you call & on hold 40 minutes & they force you to leave your phone number for a call back & then no one calls. 4th day I’ve tried making appointment for my colonoscopy & yet to talk to anyone.
Kayley has a very positive experience every time she comes here.
BEWARE!!! Avoid this place and go elsewhere if you think you have a broken bone! My brother broke his finger and we went here instead of the emergency. They told us that it is just bruised and is ok, and sent us on our way, even though he …
They don’t listen and super rude and when asked if the patient went back they say “ I don’t know “ one of the other patients had to answer also if you question something that you had asked them to change but they didn’t they and the doctor …
I made an appointment and when I showed up they had canceled it. They said I did it through the app but I didn’t have any log on info for it. I had a confirmation text and was 25 minutes early. They couldn’t do anything because the dr was all booked…
This is a terrible place. Don’t go here would give all Vancouver clinics a zero star review. They treat you like a number , and it is almost impossible to speak to a real person.
My husband and I have seen several specialist. We found them very friendly and they listened. Not sure where all the negative comments come from. Always a good experience.
This place has the worst billing system ever!!!!!!! First they sent a bill to my parent with my brothers name on it and with my own address. Next came a procedure that they did saying that my insurance would cover it. Well a month later I …
Sure wish we had read all these reviews before using this clinic. Doctor was great….business office not so much. After doing everything THEY require to get assistance on your bill, they still sent my mom to collections. Now we are having to fight with the collection agency when it should have never been sent in the first place!!!!!
I have been a patient for many many years. My doctors keep quitting and I keep trying new doctors. …
Vancouver clinic is close to me. I’ve been going there for 4 years now and not one complaint! I’ve never had to wait long at my appt. Its always friendly and professional. I highly recommend this clinic to anyone!
After being released from the hospital I went to Vancouver clinic’s transition clinic. Best thing I have ever done. They have a team that looked out for my every need and made sure that we understood what my needs were…i can’t say enough good about them…saved my life
Very dissapointed in the billing department here, they weren’t even trying to listen to my issue and try to fix it. What’s the point of having a billing department if they just have a robot answer for everything.I will not be coming back to see a provider since they lost my trust. Expected better care here.
Doctors and receptionist were knowledgeable and friendly! Got me set up with a specialist that could further investigate the issue I was having. Minus a star for weird mask policy and wait time
Very positive experience. Went in there for rheumatologist and the doctor and staff worked with other providers to find the correct diagnosis. Not just sending me for their own tests again. …
Worse clinic I have ever been too! Would give them a 0 if that was a choice. They don’t honor privacy and they don’t care about their patients only the income they bring in! I have been dissatisfied and disappointed with every visit. I …
Please don’t waste your time trying to get an appointment here. I tried for the better part of three weeks with about 10 personal phone calls as well as phone calls and faxes from my doctor in Chicago to the Vancouver clinic. I did FINALLY …
These people are horrible..barely made it in there because of the pain..they didnt take my insurance if i had never been there before so they denied me treatment..had to limp back out and to the emergency room..mean and rude people working …
This is regarding Pulmonology department at Vancouver Clinic located at 700 NE 87th Ave, Vancouver, WA.
Horrible place! Don’t go to this clinic! I would give ZERO star! …
I went to Urgent Care as my former Family Physician closed her practice in Salmon Creek and moved out of state. I injured my wrist and visited this Clinic to make sure it was not broken. It was not and Urgent Care Service was acceptable …
I was seen at their urgent care facility a few months back and I was very impressed with the care they gave me! It was easy to make a follow up appointment, they worked with the insurance I had, and they were friendly and on time. Not to mention, they the nurses and doctor stayed late to finish my care.
Please go anywhere but here during the pandemic. It was a crowded mess. I was under the impression that the pediatric office was separate from the adult waiting room, but it is not and it’s extremely small. It blows my mind that they would …
I have been using their services for 5+ years and wouldn’t recommend it. I stayed because I really enjoyed my primary care here and they have a pretty much one stop shop. The problem is I just kept getting sicker and they just kept putting …
Honestly I am baffled at all of the negative reviews. I haven’t had a bad experience and I really like the staff and doctors here. I have been here many times to many different doctors and everyone is wonderful! Keep up the great work.
I took my infant to urgent care after a fall, and the pediatric Dr on staff was beyond incredible. I can’t recommend TVC enough. I wouldn’t want to go to any other hospital.
This is the best clinic I have ever been to. They check me in right away, call me in with in 5 -10 minutes and the doctors are never delayed. I would give this place 5 stars if only the pharmacy had better service. They always make me wait. I spent more time at the pharmacy than at my appointment.
The staff is very unprofessional, I waited to get into see my doctor for 45 minutes from my scheduled appointment. When I checked up front to see why the long wait, the Receptionist said, “they were just busy” I asked to reschedule and was …
If I could give zero stars I would. I went into urgent care feeling extremely ill where doctors insisted on testing me for COVID-19. They told me 1-2 days for results. 4 days later I had not received results so I called and was told I was …
DO NOT WASTE YOUR TIME.
This review is following three scheduled appointments over a 30 day period. …
Went to the Urgent Care to be seen for extreme nerve pain and was treated like a drug seeker when I went in asking for xrays and pain management.
Turns out I have cervical foraminal stenosis causing all the pain. I know my …
We were told we would have test results in 48-72 hours. After not answering the phone for over 40 minutes a family member drove to the clinic for test results as it’s been over 72 hours but then told 8-10 days, maybe Monday. If we had …
I’ve been coming to this clinic ever since I’ve been pregnant. At first I was seen on time and I really liked my OBGYN.. until they switched me to a new provider every single time I came in for my prenatal appointment. Not only was that …
Made an appointment via website the night before, called this morning to confirm that they would have what my toddler needed (xrays). They had me on hold for 56 MINUTES! THEN THEY HUNG UP ON ME. The whole time the voice machine was saying …
I’m new to the Vancouver medical community but for the last 6 months Vancouver clinic has been great. From everyday care to much more they have done a great job for me.
The interior has a hygienic appeal. There are restrooms in every floor. Each one has a different experience with doctors, nurses and other staff but I dont have any negative experience with anyone I dealt with.
Charged me for services that didn’t even happen in the past. They don’t prioritize appointments. If I make an appointment I don’t expect to wait an hour to get seen. Especially for a covid test. I showed up to my appointment but was told …
I recently took my mom to the Vancouver clinic urgent care in battleground and Dr. Jill Bradley was amazing. She treated my elderly mother as I feel she would have treated her own mom. She is professional and kind, which seems to be …
Went to urgent care walk in with Covid and walked out 2 hours later with a Paxlovid regimen. Staff and Dr. were super friendly and helpful, they came through for me.
Please return your exceptional service back! We never waited in the line for so long. I never was on the phone more then 2 min, now it takes up to 30 min. The appointments scheduled 5 month ahead. Shortage of people is not our fault! People loosing their jobs while you are talking about the shortage!? It’s ridiculous!
I was a patient at this clinic for a GI procedure. From check in, prep, nurses, doctor, to recovery I was greeted with a friendly face and treated with kindness and respect. There was even a follow up phone call the next day to see how I was doing. 100% recommend. Beautiful facility with lots of natural light as well.
Wonderful urgent care clinic with amazing staff. I was helped efficiently and quickly. The provider made me feel heard and explained everything to me clearly. I just was not expecting to pay $900. I think if I knew a ballpark price I would have just road out the issue. Thanks to staff anyway.
Dr. Sessions dismissed all of my symptoms and pain claiming its just “mismanaged morning sickness”…I have a stomach bug and was vomiting bile and super dehydrated. I’ve hade multiple pregnancies I know the difference between being legit …
Avoid at all costs. I went here for abdominal pain and only visited a doctor for less than 20 minutes before being told I needed the ER. Total cost for this? $500 due to being a new patient. What a scam.
We went to the pediatric urgent care and liked it. The staff was pretty friendly and Dr. Z was very good with our little boy. Better than some urgent cares we’ve been to. Very clean and a nice building.
It should say on your website that you only accept patients who are assigned there, so people like myself, disabled & sick don’t walk/bus across town in the rain just to be turned away.
Unfortunately I’d give a ZERO IF I COULD Just left Vancouver urgent care! Not feeling good. They will suggest the Covid pill that’s not FDA Approved! You have cough i can’t take benzonatate gell pill. U ask for cough syrup and told No. …
I left TVC years ago. I returned last year due to my PCP moving out of the area. I didn’t really recall why I left TVC before, but I was soon reminded that their billing/insurance departments are horrible. Today I received a collections …
Wow this country is in BIG BROTHER medical mode! Worst care I have encountered in 6 decades of medical care. Don’t want to blame the people as much as the system they have been programed to limit the patient input….to negative zero! Which …
The customer service or people who scheduleds appointments are very careless and heartless. I’m trying to schedule an appointment for my first time pregnant wife for OBGEY since three days. No one cares just they’re just referring me to different people and promises me to call me back but not any respond yet. Very worst experience!
This review is for the OBGYN Department at Salmon Creek and the Endocrinology Department on 87th. The Doctors at OBGYN don’t care how much Pain your in. They don’t listen to you when you request a Medical Procedure that could get rid of …
1/5 for call customer service and lack of listening skills from ELIZABETH.
Called to ask for my daughter who is visiting family if she could pay out of …
The place is clean and welcoming.
I have several drs I see at both salmon creek and the one off of mill plain.
Most of the time the staff is good. …
So I came in today because my daughter had a fever of 104.9 and had been sick vomiting and throwing up for 4 days. She couldn’t keep anything down and was coughing up mucous. The nurse Mylinda was amazing!!! I always appreciate that when …
They get 2 stars for the nice medical assistants and front office staff. Our daughter was sick for 2 1/2 months with a terrible cough and fever. It took FIVE visits and a mama bear moment before a provider would get an x-ray or get her …
ABSOLUTE VIOLATION!. Brought my daughter (19yrs old) to urgent care at 87th Ave today. We were in a room that looks out to the parking lot and loading/unloading area. They had to run some exams that she had to undress for. The blinds were …