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1451 El Camino Real, The Villages, FL 32159
Had to wait in waiting room for excessive hours, even with people with more severe issues than I had. Do not seem to care for the patients.
Do not go here. Do not take your love ones here. Too much to complain about and I am too sick to take the time to go into detail. They never gave me the antivenom I requested for a black widow spider bite. Later.
Worst hospital and doctors I have ever seen. They have no clue of your charts, condition the laziest nursing staff, ordering tests that don’t pertain to your symptoms. I highly recommend not going to this hospital. Horrible
I brought my son here to get help they put him him in jail because he tried to escape while having a break down with suicidal issues nurse feel down when he tried to leave they charged him with attacking . My opinion if they cant handle …
Had x-rays done, but the results were not available for a day. Then, the x-rays weren’t sent to the correct location. It doesn’t inspire confidence.
DON’T LET THE BEAUTIFUL PICTURE FOOL YOU – THIS HOSPITAL IS TERRIBLE. MY MOM TOLD ME BEFORE SHE DIED THAT THEY WERE GOING TO KILL HER. THE NURSES WOULD NOT LISTEN AND THE URGENCY OF MY MOM’S SITUATION WAS IGNORED ULTIMATELY LEADING TO …
We’ve been in the ER for four hours. There’s a lady who has been here nearly twelve hours who is doubled over in pain. There was some guy waiting who was bleeding all over the place. This place is insanely slow. Avoid this place.
If you want to stay alive don’t go here. family member came via ambulance. Dr incorrectly diagnosed kidney stones when it was left lower lobe pneumonia.person now in real hospital awaiting operation to drain lungs. Go to Ocala regional instead.I wouldn’t bring a dog to the villages.
Terrible service!!! My mom didn’t get help unless we said something , keep in mind my mom got into a wreck!!
hospital is poorly managed the nurses look biologically older than their chronological age with mulple health conditions so sad they are unhealthy with a low life expectacy
I was brought to TV Hospital by ambulance after blacking out from a heart condition… Although I don’t remember much about the first day, when I awoke and received care from the nurses and spoke with various doctors, I felt very much at …
This place misdiagnosed me twice!!! On two separate occasions for two different problems I will not recommend anybody to go there . This place is that bad (tall brown and gray haired older male doctor in the ER) go to Ocala if you need help that’s my review.
Do not go to this hospital for care.. My aunt was brought in 2 days ago and its been a nightmare since she’s been there.. They dont answer the bed call button my aunt waited over 2 hrs for them to come help her use the potty thr 1st time …
If your staff needs a babysitter to do their job they should not be working in healthcare. The neglect in this hospital is absurd.
It was extremely excellent experience ..well clean and organized place…the staff are very good well caring an extremely nice and kind…the first part of healing was for me how the nurses show love and care that makes u feel better …
Was their with my husband he was in serious pain couldn’t walk, and they set him a wheel chair for 4 hours befor we desided to leave not one time did anyone bother to say anything to us other than he will be seen when it was his turn but they were seeing other people that came in after us. Will not return
Plan on waiting forever to be seen. God forbid you get admitted I’m still waiting for a room it’s 10 am I came in yesterday afternoon it took them after 2 am to admit me 10 am next day I’m still waiting for a room. Some of the staff is very rude the nurse got mad bc she was on the phone griving
The elderly patients are borderline abused with neglect from most of the nurses, most of them don’t even check on patients in need who have mobility problems. All the money this hospital gets and they can’t even train their staff to even be respectful to the patients.
Efficient and friendly care. Emergency room can have a long wait but the urgent care across the hall might be a better place to start if you are not brought in by ambulance
Unbelievably the worst hospital ever. Admittedly I have been running from doctors and this health issue O have but when I went for help I was treated with contempt and when I complained I was painted as difficult and unruly the worst experience with any so called healthcare organization ever do anything go anywhere not there
READ THE FINE PRINT WHEN YOU MAKE A PAYMENT! I paid in cash when I went to the ER in full. Now there trying to change me another $500 and $917 from my “doctors visit” when I Paid everything in full while I was there. Seriously get your financial department in order this is ridiculous.
Waited in waiting room 3 hours with my mom. She has a loop recorder and her heart stopped. Finally decided to find another hospital!! Said it would be another 2 hours before she would be seen!!!!
Given the often negative comments about TV hospital, I want to thank their concierge, Kamil, and ED nurse, Amber, for the very positve experience we had late Monday night. My mom had taken a fall and was transported to UF Health/TV. When I …
How can someone be in an emergency room and wait 6 hours and still not seen a doctor. Upon being seen by triage staff, was told it could possibly be a heartattack. 6 hours and waiting, hopefully not a heartattack. …
This hospital is the worst hospital i have ever been to
Brought my wife here with chest pain been here for 11 hours in the waiting room Finally seeing the doctor Another 5 hours To get the paperwork to go home lost …
I called to see how long the wait was in the emergency room because my 91 year old grandpa was having stomach pains and the lady in the er that answered the phone hung up on me! Is that really how u treat people in need of help???😡😡😡🤬🤬🤬🤬 …
Discharge procedure is awful. No wonder so many lined up in the Er waiting for a room. Hours waiting for discharge.
Worst hospital staff are un friendly no help operators are rude
If I could leave this hospital zero stars, I would. They treat their patients horribly, if they even treat them properly at all. It is constantly understaffed, and constantly overfilled.
The care for my grandma has been outstanding.
Very slow. But aren’t all hospitals? Living were we do we are limited on health care choices especially when there is an emergency.
ER personnel are very friendly but it doesn’t matter what kind of condition you’re in you’re gonna sit and wait hours to be seen there were three people walk out while I was there because they got tired of waiting
I do not love the emergency room. It is just better than being at a morgue, funeral home, you get the idea….
This hospital is in Sumter County, if you wish to research past performance.
DO NOT WORK HERE IN THE LAB !!! DO NOT !! This is the worst hospital i ever worked in my life ! Marsha and ruth work in the lab as managers and the shouldnt be them they are rasict and the pick and choose who they want to work there i …
My sister was taken here after some injuries. She was treated but she had cognitive deficits and was declared incompetent to make decisions. Instead of getting her to a psychiatric place they dumped her in a rehab facility where she could not get the help that she needed.
We got a copy of my husband’s records and half the information was wrong. It documents that they gave him 2 units of insulin for readings sich as 107 and 115. Those are not high blood sugar levels after fasting. I’m amazed that they didn’t kill him.
Horrible ER. Still here 3.5 hours in the ER waiting room. The registration people are rude. The guy up front registering patients as they come in is unfriendly. We will bypass this place from now on.
My wife can’t walk because of she is in so much pain. Has been in the ER waiting room for 4 hours. We told the desk she was going to pass out and they told use to wait. Worse hospital ever
Being from the Chicago area I have learned we are completely spoiled when it comes to health care. Doctors don’t communicate, tech is not up to date, overall care is subpar. I have suggested to my parents to seek medical care elsewhere. …
E.R was good.Attending physician on the 2nd floor did not communicate with the specialist the nursing staff was either okay or distracted. Did not have a good four day experience and will need to still be treated for the original …
DO NOT GO TO THIS EMERGENCY ROOM. I went with an excruciating migraine and waited 4 hours never seeing a doctor. The only thing that was done in those 4 hours is my blood pressure on arrival. I walked out after 4 hours and never even had a …
The only reason I give it 1 star is because it will not let me go any lower.
Went to the emergency there for kidney stones, was in the waiting room for 7 hours…. thats right 7 hours before i was given anything. Never made it to an …
If you don’t want to die DO NOT GO HERE! They are very rude, lazy, don’t follow through with caring for one patient before they move to the next patient. If you could give zero stars I would have. Worse ER I’ve ever been too!
Horrible..went to ER with fever but they never took my temp.Took three nurses to draw blood but never did and the Dr said my blood work was fine…How? They never took blood.Then went for xrays done by some immature girls who were goofing …
I will say they were very fast but the nurses etc were not to friendly. I don’t enjoy the “your not welcome here” feeling. The information guy and the check out guy were the only friendly ones there. They would cut me off before I finished …
Worst hospital in the world! If you escape alive consider yourself lucky.
The worst Hospital that exists! My husband lay in ER with a broken hip and heart condition for 19 hours without a Doctor seeing him. That is par for the course!. Everybody should complain to Sumter County that we need and deserve a New Hospital to take care of us in the Villages!!! .
Worst hospital ever. Very rude staff. And the excuse for this bad behavior and super long wait times is their computer system is down. They said this very same excuse last week. Lies. No way a hospital in The Villages is going to have their computer system down for a week. This is just an excuse for laziness
I have only had the most exemplary care in this facility. I’m really at a loss about the nasty comments here. The ER is not a Quick Clinic. Go to one of the 24 hour clinics that are on practically every street corner in practically every CVS pharmacy. Don’t use ER facilities as your clinic for not emergency purposes!!!
I was checked into the Villages Regional Hospital thru the Emergency Room by ambulance; My care at the hospital from time of admission thru discharge was handled efficiently with great care; and the care received by me from the 2nd floor …
My visits here have always been pleasant and convenient. Parking is no problem, since someone is driving around in a golf cart to assist you if you need help. Employees are very nice and very helpful.
terribly run hospital. sat in the ER room for 27 hours to get a room and then had to wait 9 hours AFTER he was told he was discharged for the doctor because he forgot to put a discharge order before he left.. HOW DO YOU FORGET TO DO YOUR …
Been waiting up here for six hours now waiting for my husband to see a doctor. He’s literally sitting in the waiting room with an IV stuck in his arm for five hours now. We asked is there anyone we can talk to see how much longer this will take just to see a doctor and they said they don’t know.
Worst experiences. You don’t have enough time to read my frustrations. My Dad was physically abused by an ICU charge nurse. H.H.
My Dad didn’t deserve it, and she doesn’t deserve to be a nurse.
Take your family somewhere else, unless you want to have your hearts broken.
Dirty, no patient care, staff could care less about patients. Don’t follow Drs. orders. They don’t empty and clean bed pans, just leave them in the bathroom. Don’t give bed baths to bed ridden patients. Never ask if they can get something for patient. I would not take my dog there, and certainly not my lived one.
My emergency room visit was horrifying
1. Every one in the waiting room could hear all my personal information at the …
Been in er 7.6 hours with no end in sight. Severe neck pain.Looks like my wife keeps getting put to back of list. Lots in front with colds.Wife in severe neck pain. Numbness down arms. Bad er with no professionalism.
I brought my son in late on a Saturday evening. The staff was extremely friendly and courteous. They took the time to answer any questions and explain everything and were so kind to our 4 year old. For an ER visit, it was a pleasant experience!
Stay away from this hospital and the Leesburg hospital. This company is a disgrace to medicine. This hospital will not allow your Dr to treat you if you are in this facility. You must agree to use one of the hospitals Hospitalists. These …
Never come here. We have been waiting almost 4 hours now for blood tests. The waiting room is empty but yet we been sitting for hours. Some of us work too and have lives. Wow. Summerfield ER is the way to go.
I can’t believe all the negative reviews. My mother broke her hip when visiting the villages. I read the reviews and I was horrified!!!! I flew down the next day and went to the hospital, I have to say I was thankful the reviews were …
My sister was transported to this hospital recently and the service of the medical staff was atrocious. I was actually beside myself at how poorly these “trained professionals” carried themselves. From discussing that they thought she was …
I have been experiencing progressively worsening health problems over the past 5 years. the first incident in question was 5 years ago on thanksgiving (I had to bury a family pet) and was experiencing chest pain/shortness of breath and …
The doc moves slow even with minimal patients. Then the doc came in asking questions like he didn’t read the chart, nor know what was going on. The nursing staff was on point though. We had an amazing murse.
Went in to the Emergency room for my issue, sat there for over an hour…Heard from other people that were sitting around me that they had been sitting there waiting over 9 hour’s!! And all they could say was that the hospital was full and …
A good friend of mine was admitted near death due to an unknown infection. His kidneys had shut down and he was incoherent. The doctors worked tirelessly to discover the cause and then treat it. The staff performing dialysis were very …
My husband was brought in by emergency with Covid on Jan. 3, 2021, and when he got to the hospital they put him in a wheelchair and in the main lobby in the corner by himself. His oxygen level was 70 and they told him that he wouldn’t get a …
I’ve had two TERRIBLE experiences at this hospital!!!! One was back in 2012 my brother was having severe pain in his left arm, so we took him to the villages regional hospital, they told us it was just a minor sprang itll heal over time. …
I was admitted on 2-19-15 with chest pains, all test results were negative, indicating there was something wrong, but not with my heart. Dr.Negron, my cardiologist, thought that it would be appropriate to do a cardiac catherization, which …
Terrible hospital. Wife had knee replacement and ended up getting sick to her stomach after the second day. Nurses haven’t showed up for hours. She moved from the chair to the bed and her IV came out and after we told one of the …
My experience, attention, and care at The Villages was wonderful, HOWEVER, there is a BIG Conflict there with the Insurance situation I want to ALERT. Though the Hospital is a Preferred Provider for Blue Cross and Blue Shield, the …
I can only attest to what I’ve experienced while interning in the rehabilitation portion of this hospital. Though my time was short, I got to see some wonderful things happen. When it comes to rehab TVRH is doing great. My PT clinical …
Pray you don’t need to use the ER here. If you need emergency care, drive to Ocala. You’ll still be hours ahead. …
Avoid this hospital at all costs.
I will say that the nursing staff was excellent. …
My husband was brought into the er by ambulance on 9/11/15, because of numb legs and not being able to stand or walk and was in very bad pain. I got there about 10 minutes later and my daughter and I we’re allowed to go back to where he …
Waiting over 6 hrs with my mother who had chest pain and difficulty breathing. When we asked how much longer of wait personal gave us an attitude saying that we can leave if we dont want to wait. No empathy or concern for patients. Three patient left in our wait time here.
Heart was pounding out of my chest & collapsed- went to ER @5am – they did nothing had me sit in hospital waiting room did a blood test sent me to my primary- what a joke
Whatever you do, do not bring your love ones here. Very unorganized. Staff was nice care was horrible. My husband Started in the ED and they said they did blood work and never did. BP cuff came off and said they were still monitoring but it …
Spent 9 hours here in the ER tonight. Had 3 viles of blood and an US done and 9 hours later they couldn’t find ANY of that info in their logs. The tech put the iv in wrong and it was painful (I’ve never felt pain with an existing iv). I …
After back sugery with strict instructions NOT to get up without assistance or without his back brace, dad used his call button. After an unreasonable amount of time the aide came into the room & asked “what do you need.” He said he had …
Was in the ER and had a nurse come in and talk to me about my condition…which she proceeded to shout the details of all the way down the hallway in full hearing of all the other patients in the other ER bays. I heard the same nurse …
I can’t say enough good things about the volunteers, CNAs, RNs, and MDs that managed my experience & care at this hospital. The 5th floor nurses stuck out the most, Tiffany, Tyler, and Kevin are top notch! Carlos came over from ICU to …
Do not go here. They are racking up chargers daily by not doing necessary testing or procedures or by not requesting records etc until someone comes in to advocate for the patient… then they want to try to hustle and fix things. My …
October 2016 went in for spine surgery. The nurses were very attentive. Came quickly when I rang my buzzer. Great personalities. I nicknamed named it the Hilton Hospital. Room was beautiful. The bathroom HUGE!!! It’s the only hospital for me!!!!
Arrived to the emergency room just before 9AM March 29, 2019 and a room was not issued until 3AM March 30, 2019. An 18 hour wait, that is simply unacceptable at any level. So far the staff with the exception of the respiratory therapist …
Partner was sent by ambulance from the VA Center on Mulberry Lane complaining of being unable to breathe. He sat in the bus as there were 3 or 4 other buses there as well. Turns out there were almost 100 people in waiting room – this …
My wife went in for a migraine headache. We were there 8-1/2 hours total. We were there almost 7 hours before being seen by a doctor and 7-1/2 hours before receiving any medicine. The doctor falsely accused my wife of being drug seeking. I could say a lot more, but it was a very bad experience.
My mother was brought in by ambulance for a broken hip. Within 2 days they would have killed her three times if I hadn’t been with her to prevent their giving her the wrong meds. They tried to give her Vitamin K shot again after just …
Very disappointed with this place brought my daughter in law here and it was over 8 hrs for someone to see her.
Oh how I wish there was an option for negative stars on this one. You know what, if you’re hurting or concerned or even dying, drive further to a different ER. the triage nurse was impersonal and cold, not to mention unthorough. There were …
I waited 3 1/2 hours to be seen then 2 hours to have my iv removed before could be discharged. We had only 6 patients waiting for the same reason. Seems poorly organized and incorrectly staffed…covid or no.
Zero empathy, zero patience. Having just finished chemo, I wasn’t in the best mental state when I was in their ER, but I was lucid enough to understand that they took me for a joke and treated me with a complete lack of basic human dignity. …
Avoid this place. Going to the ER is at least a 12 hour committment. For my mom, yesterday, 4/10/2019, it was 15 hours. She was admitted. The comments about “snowbird” season are inexcusable as it seems to be a situation that can be …
The Hospital itself and the staff were friendly and kind, but billing is awful. The hospital has no idea what is going on with all the services it provides. I had two different billings from a single/same visit. Now because they didn’t go …
Worst ER ever, blood clots in the lungs warrants a wait of longer than 2 hrs. Most of the staff talks to you like your stupid not realizing your medical background. They can’t get the meds accurate enough then ask you to convert miligrams …
I was there with my adult son who was in an auto accident. Even though he looked ok, the ER staff accurately evaluated the severity and condition of the vehicle (by photos and description) and he was seen immediately. The staff listened to …
Have been waiting for over 2 hours in the emergency room. Was brought in by ambulance. Have not seen so much as a nurse in all that time, much less a doctor. I could probably understand it if they were extremely busy, but I can see them …
$2000 for a foot xray and a prescription for anti-inflammatory meds. They don’t tell you the price until after all is done and you get the bill. Unethical business here, scammers in my opinion, beware!
I have been here twice. The first time was for stomach pain and they absolutely couldn’t tell me anything I was here over six hours. Today I came because a chemical burn on my eyes. I have been here for two hours and I am still waiting. …
If I could give this place a lower rating I could. They’re absolutely terrible. Some of the staff is nice, and they’re legitimately doing their best work. Watched as basic routine things were missed, things done out of sheer laziness/not …
I was admitted to the hospital for chest pain and near syncope. My cardiologist did not want to see me at the hospital. My hospitalist was Dr. Pervin she was wonderful. She fought for me. She told the cardiologist he had to came and see …
As a recent patient of TVHS and a former (retired) Coordinator of Operations for a major Washington DC hospital I will share my observations. I will start with the ER. Studies show that our entrance dictates our perception. A visit to …
Things have definitely improved since my first visit years ago.
The 4 the floor staff during my stay were very helpful and pleasant.
Although they at time seemed understaffed, no fault of my caretakers. …
My Dad waited 14 hrs to get an observation room. Call light in ED we’re on for 20 and then again 25 minutes before someone responded; a bedside commode mess. During this time he had 1/2 sandwich and an ice cream cup. When he was finally in …
My mother went to this hospital for treatment and it was one of the worst experiences we have ever had. I am a health professional. I had to coax and direct the nurses and docs during my moms treatment. Nurses gave strong drugs without docs …
My dad was admitted with CHF, COPD, pneumonia. Could use an upgrade on the cleaning staff. I am spoiled by Henry Ford hospital in Jackson MI. Every person there asks is there anything I can get you. Some of the staff here didnt even …
Worst emergency care I have ever received. It’s a good thing my aneurysm wasn’t bleeding, if so I would be dead. Came in following a automobile accident, BP 203/98(by the way, the only reason I know this is I requested they take it, …
Went to ER. Although got a slow start, once i went thru initial setup (only one older lady checking people in, slowly) i was taken back, tests done, results received extremely quick, dr was thorough and i had prescriptions next steps and out door in under two hours.
Went there with my daughter 2 years ago. Had wrong person on her ID bracelet. My former husband is there now. On 6/14/2017 His nurse called about his IV monitor or whatever. They said he is being discharged. I said, NOT. Turns out wrong …
Sat in ER for over 7 hours. Sad because people were there because they didn’t feel well to start with and had to wait, wait, and wait. And then wait, wait, and wait some more.They can’t tell you anything. Mostly elderly folks were having to …
Terrible care. Story too long to describe but it’s harrowing for my friend. He has waited two days for a procedure because that department doesn’t work on the weekends! Isn’t this a full service regional hospital? In the meantime, he is …
Horrible I’m 5 weeks pregnant and they didn’t do any procedures they were suppose to. I went in for vomiting hoping they could help because every place I called told me I need to go to er. Waited 5 hours before I was even seen then when I …
We’ve been at the emergency room for 6 hours and dad has not been seen by a doctor, yet….but you listen to the nurses talk about their personal life and laugh out loud in the hallways, this is the type of hospital that makes you think …
If you are going to the hospital expecting the best care possible, Do Not go to The Villages Hospital
This has got to be one of the worst experiences I’ve ever had in a hospital. I waited in the ER for hours until my husband went and said something to them about the pain i was in. It took them another few hours to get me interviewed and a …
3.5 hours in the emergency room, they asked me for a pain level and I told them 8 out of 10, after 3.5 hours no doctor, nothing for the pain, not one look at my hand which has gangrene on the thumb and forefinger tips. I found out I still …
I have never experienced anything like i did at this hospital. Don’t go there. Drive to another hospital for care. My baby was bitten by a dog and I waited about 2-3 hours before we demanded a doctor and there were barely any other patients …
What a terrible emergency room procedure. My wife waited in the hallway for almost three hours on a gurney after being brought there by an ambulance. She aws in extreme pain. …
I waited 5 hrs in ER & still wasn’t seen by a doctor. I asked about how soon seeing one & the doctor Brian said I could keep waiting or go home. *shocked & offended* I went home. Sudden blindness random is a serious condition & they could careless. Still stuck w ER visit bill.
My mom is a resident at this time. She has been having a hard time. Just the other day they found the solution to the problem. She has had her surgery and is recovering at a rehab facility. Everything is first rate. Staff was very wonderful. Facility is wonderful. Everything is what I wish all hospitals were like
If I could give less than 1 star I absolutely would. This hospital needs to be shut down. I could go on with my very long story of how they almost killed my husband, however I will keep this short and tell you if you love yourself or someone else DO NOT GO HERE.
Whenever I think about The Villages Regional Hospital, my stomach gets twisted in knots. I cringe. I have pondered the thought of writing a review for almost a year now, but the memory of my experience was too painful. I am ready to lash …
Abysmal service. Brought pregnant daughter in for emergency check for her bleeding. 2.5 hours later still no ultrasound or doctor. If there was something that could be done its a little late in the game. Lady at reception also handles …
My mom was recently admitted (twice) to TVRH. The hospital looks nice and when pressured by family, the nurses took action. The doctors however spent less than five minutes with my mom and couldn’t wait to hightail it out of the room. I …
Report the horrible staff to the Board of Medicine. They should not treat people so disrespectful. It’s a terrible hospital.
The rudest least compassionate nursing staff. Previous night before visit to ED I participated in an Native American Sacred Drum Circle. Has some breathing issues and went to lie down in my tent as we were camping also. The next morning was …
I had the unpleasant experience of going there.
I went in the ER and gave them my VA card.
I was admitted for observation. …
On 5-26-2015 I was rushed to Villages Regional Hospital by paramedics with horrible chest pains and possible heart attack. My gurney, along with other gurneys stood lined up in the ER hallway…while I waited to see a doctor!. Finally they …
This was the worse ever hospital I spend 6 days doctors have being back and forth,asking questions of whos said what and I ask them to release me, they stress me so much that I can’t stay there one more day I suppose to have a surgery that …
Today my sister and I brought our brother to The Villages Regional ED. We had literally no wait time.
I found the team of receptionists, greeters to nurses and physicians were …
If I could of giving a minus zero I would have. Took my husband in for a broken foot he fell off a ladder. Keep in mind that he is in his eighties. Sat in emergency for close to 7 hours. I had to leave to take care of our little dog I …
I did a review 1 year ago and I am doing another one now.
Today I was having back pain and side pain. So I told myself go to er. So I did. …
DO NOT GO TO THIS HOSPITAL. They do not give you the care you need and they are very unprofessional. My dad spent a whole day with a migraine headache in this hospital and told many nurses and even a doctor and they never came with any …
Admitted for surgery on April 5th and every single employee and volunteer I had the privilege of crossing paths with was professional, caring and personable. I wish I could name all. The surgical team is outstanding! Made me feel calm …
This was the most terrible experience ive ever had. The staff was rude and careless and unsympathetic. They disnt listen to my symptoms fully and disnt give me an iv or take enough blood. They rushed everything. I almost passed out and they …
This is the absolute worst hospital emergency department i have ever encountered in my entire life. If you truly have a death wish they go here other wise do not even think about this hospital. This place should be shut down. My mother …
This hospital is so understaffed! Nurses complain about not having enough help the last 4 days I’ve been here. If ya want to die this is the place to come. We were told hospital staff is cut in half until the snowbirds come down! Why? This …
I just moved here and was used to really good hospitals where I lived. Well big city hospitals won everytime. I went one night and it was fine. I have asthma and got a breathing treatment pretty quick. Well I went a few days ago and I have …
We’ve waited 4 hours in the emergency room. Went back to get blood drawn and there was someone else’s blood right next to mine. Another nurse comes in and asks my nurse whose blood it is. They’re both clueless about it. I was told my name …
Years ago this was a nice little hospital. Today it’s one of the worst experiences I’ve ever had. I live out of state and my father has been ill for several months – in and out of hospital and rehabs. If your looking for communication …
I went to the ER here with excruciating abdominal pain and was left alone for 5 hours without evaluation or pain relief. I called my husband and told him I was dying. By the time they examined me my colon had perforated. The surgeon who …
I went into the hospital Back in 2019 in April With anxiety issues I was only there for 15-20 minutes when I left I was told my bill was $1,008 but never was sent a bill And come to find out they charge you a sitting fee while you sit in …
The ER wait, while not populated with a lot of patients at intake, was long. More people kept coming in with various issues and some were taken in prior to me even though I was in acute pain. Once admitted (12+ hours later), the staff, …
Just had surgery yesterday to have my gallbladder removed. I had the worst experience with some of the nurses on the 5th floor, bit also met some really awesome ones whoade up for it. My night nurse was Tyler and he was very nice. My first …
ER nurses wonderful. Administration has suspicion. Patient in ER waiting on hospice consult is moved to ICU with no notification to family. Then restricted to no visitation.
I had a heart attack while playing golf in the villages. I was brought here and received great care. Nursing staff was excellent! Dr. Ruisi placed a stent in an artery and I am back playing golf in a week. I feel better than ever!
I entered the emergency room, my friend with me having a stroke. I was helped by another friend who walked to the admission desk and stated, ” this man is having a stroke”. The staff immediately responded and. my friend received very good …
(E.R.) I had a procedure done in the OR at 11 AM everyone there was great. I started bleeding profusely I could not get in touch with my Dr. everything I read on my discharge papers instructed me to go to the emergency room immediately. I …
Excellent care. I was seen very early in the morning for what I knew was a kidney stone passing. The staff were friendly, made sure I was comfortable. The doctor didn’t have much of a bedside manner but he was efficient and got me taken …
My husband who has metastasized colon cancer was brought in to the ER by ambulance for severe pain and weaknesses and had the misfortune to be seen by Dr Turner. He was arrogant, condescending and rude, insinuating that this was not an …
My Mom was admitted through the ER last Tuesday and although the admitting process was unreasonably slow. Once she was given a room on the 3rd floor she was very well taken care of by the entire staff. It is my opinion that this area is too populated and needs a additional hospital in order to provide the best care.
Unfortunately, I was admitted as a patient at The Villages Regional Hospital almost a year ago. Reason: I was on a ladder and it collapsed.
Result: cracked bones in my lower spine. …
I cannot Express the kindness and excellent care that was given to me in the Joint Replacement wing. Everyone there was wonderful and caring. They took the time to make you feel as if you were their only patient. The nursing staff and their assistants made my stay as comfortable as could be. I can’t thank them enough.
This hospital has had it’s ups and downs with me over the past decade or two. But the last inpatient stay I’ve had here was wonderful. I recieved compassionate, professional care with all positive feedback in every department from billing …
Husband taken to ER after fall. Three different stitches placed in head. It is now 5 weeks later and home heath is still dealing with the mess of embedded stitches. He was in hospital 6 days without communication. Food was terrible for …
Worst Hospital in the state by far, it makes Ocala Regional Health look and feel like a 5-star place. It seems there is only one actual doctor on staff after 9pm and the nursing staff needto be retrained on their people skills. Quoted wait …
It’s hard to describe how bad this emergency care unit is. I went in with what was actually a relatively minor leg injury. It took three different people before they even understood what the problem was. Bottom line I was there 5 1/2 hours, …
The nurses and support staff are good. But the doctors don’t seem to communicate with each other very well. My mother was cleared for release by all of her doctors except the one overseeing the others. He said he had to verify that the …
Brought my best friend in because she was bleeding from the bladder.
She had bladder surgery 2 months ago.
We’ve been here now over 6 hours. Haven’t seen any doctor. …
My son has Covid. Was sent a day ago to the Brownwood ER, because they said a nine hour wait. Guess what? Brownwood did nothing for him. So we came back here after his oxygen got worse, constant fever, and vomiting. Guess what? They gave …
My baby is 2.. he couldn’t keep anything down for almost 2 weeks. The waiting room was super empty. They did one xray and a flu swab. I waited 5 hours while my son screamed and cried and NOT ONE person asked if we were ok. Then I had to get …
I have never in my life had an experience as bad as this ER. I won’t go into all the details, but basically I came in with my 6 year old and we are from Tennessee. No one was there to check us in. The staff was so irritated that we needed …
I had surgery in The Village hospital it was the worst experience I ever had. The nurses completely ignored me. I vomited 3 times, I was never given a wash cloth or anything to rinse with. …
This place is horrible. I went to the ER here with head and face trauma, that was actively bleeding. I had to wait almost two hours in the ER waiting room, which was nearly empty, before being seen. I was only seen by the on call doctor for …
I was hesitant to get a procedure here given the ratings but I am thrilled to say, my experience has been superior from the moment I arrived. Great facility, great staff and that final star? Yep, hospital food. Thank ypu guys. You ar great.
I drove my husband to emergency at 2:20 am. He had symptoms of a heart attack, and has a diagnosis of congestive heart failure. It wasn’t until 9:30 am a doctor was available. Many patients in emergency were there for up to 12 hours …
I would give it NO stars if I could. ER nurse Jenny was awesome. Only a couple 4 th floor nurses were nice specifically Pepper, Roxanne, Sharon, Lydia. All other nurses made it clear they had no time for me and I’m the medical POA of …
My husband was admitted through the emergency room for stroke symptoms. I cannot say enough about the professionalism of the ER staff and the staff on the floor when he was taken to a room. They were always caring and when he was finally discharged made sure we understood about follow ups, medications etc.
I had a hip replacement yesterday and had a wonderful experience here!! Everyone who was taking care of me and keeping me posted as to what to expect next, did a fantastic job. From the admitting staff member, to the nursing staff, physical therapists, and Dr. John Williams …….. thank you ALL for such great care!
This is my second visit to this hospital
Yes the wait in ER to be placed into a room is way too long almost 7 hours with no offer for a bathroom stop or a glass of water …
The worst hospital I have ever had the displeasure of going to. UF should be ashamed to put their name on it and so should The Villages.
Just had my second procedure for kidney stones today by outpatient surgery. My urologist, Dr. Bowers, and his entire crew are awesome. The hospital staff from the volunteers at the front desk, admitting personnel, registered nurses, …
This place is under staffed and needs major changes.. waiting I’m the ER for hrs is a bit too much.
This place lacks respect and care of their patients.
I had symptoms of a heart attack last week and arrived at the hospital via ambulance. The ambulance crew did a great job of treating me at home and on the way to the hospital. Within 10 minutes after arrival I was placed in a room and …
Walked in for my husbands pain. We avoided the hospital for days. Only to not even be checked in upon arrival. Tons of people waiting. No person to check anyone in. We left and plan to call the EMT when he’s at peak pain. Because it’s apparent that’s the only way he will get seen.
This ER is a joke!! I was there for chest pain. They gave me baby asprin and left me sitting in A CHAIR for hrs!! SAID THEY ADMITTED ME. but still left me in a chair uncomfortable for hrs more and I finally had to leave to go home, to get …
Don’t go to the ER there you will die of old age… I have had surgery there and the care was excellent!
I have been three times in the last little over a month for the same migraine. The doctor sees me once, I got the migraine cocktail, which I told them doesn’t work, and then the nurse asked me a couple hours later, after not checking on me, …
The absolute worse hospital I have ever had to visit. The only reason for one star is many of the nurses and aides were nice and trying to do their best. One can tell that the nurse/patient ratio is substandard. Family member has laid in …
The problem with this hospital is the emergency room and is, for the most part, seasonal. Don’t get sick during snow-bird season. For some reason, the people who spend up to six months a year here, and then travel home for the summer, …
The staff here were amazing!! very sweet and friendly and they had their hands full with our patient. she was violent and uncontrollable. they still gave her the best care, were worried about her and didn’t even pay attention to her antics. …
Dr. Louis, the hosptalist was great. Very attentive and understanding. Stephanie, the R.N. was also outstanding. My husband was in E.R. for 1 day then admitted for 3 days. Hospital was more like a nice hotel and very clean. The only …
I came to this place For an on-gowing stomach issue and excruciating pain! The initial entering E.R. Was not the issue. The issue is the Doctors! The ER doctor tried to send me home with a UTI and Constipation after a CT scan but I begged …
My mother was in this hospital for about one week. The nursing staff wad inattentive and somewhat negligent. My stepfather, who has dementia, was also admitted due to a fall. Against the hospital policy, they put him in the same room as my …
This is the worst hospital I have ever been in. I have had 69 surgeries since I was 19 I’m 54 now. This is the worst so called hospital I have ever been in. I was in the emergency room for 17 hours no water no food. They told me I was …
Lots to tell but one thing is the valuables envelope wasn’t sealed, that should of been a no brainer. Also the nurse station phone rings off the wall, gotta love that when your family members on oxygen and can’t talk. Administration folks need to get with it, your reviews say alot about you.
needed to visit the ER on a Friday afternoon, very crowded and busy, yet the hospital staff stayed calm and helpful. Our experience could not have been better anywhere. We want to thank the staff who tended to our needs and helped us get through our ordeal. great work especially during these trying times
I was admitted through the emergency room with atrial fibrillation, rate 150 and heart failure. Care in the ER was prompt and appropriate. I was hospitalized five more days (11/4/2019-11/8/2019) and found the care compassionate and …
Beware of making a “good faith” payment to UFH while staying at The Villages Hospital. I was there in Feb. made a about a 50% estimated payment. It was too much and I have not been reimbursed for my overpayment (Now August). They owe me …
Waited over 51/2 hours. We were triaged. He was never seen after that. No explanations We left.
I have been here twice. I’m saying here because I’m actually here right now. This is the slowest emergency room ever. Last time we were here it was 5 hours for ex rays on my mother. She is here again It’s been three hours so far and the …
This hospital is the worst I have ever seen . My wife came here unresponsive from the club rehab they put on her paper work she was unresponsive and now I can’t get her in to any good rehabilitation. Thanks for nothing just let her die. Funny she is now responding and talking they should be put out of business
I inadvertently posted my review on the wrong site, but I must do my part in warning people away from this place. A BSN,MS,RN for many years I know what makes a good/great hospital. This place does not come close. No continuity between …
As you can see by my other reviews, I enjoy being positive, but one star is too many. I have no confidence in the Village healthcare. I’m seriously considering returning back to my home prior to moving to the Villages. In closing, other than the healthcare, I love living here.
The WORST care I have ever seen in my life. My mother was here for 3 weeks and they never even bothered to give her a shower. She ended up getting a bacterial infection from sitting in her own urine and feces because nobody would toilet or …
I’ve been here at least three times, was it made it every time. It does take a long time in the ER I laid there for 14 hours last time before being taken upstairs. It was during the time Covid was high so getting the nurse back to the room when you needed them was very difficult. Other than that it’s not a bad hospital at all
My spouse unfortunately was sent to UF Villages infusion center for two days in a row. The infusion(s) take 2.5 hours each. Although everyone was quite friendly, as a visitor waiting, the “accommodations” are awful. They have only one …
Wish I could give negative stars. If it’s in my power, I will NEVER go back to this hospital.
Went into the emergency room for my leg and caught COVID in the emergency room, …
While there were individually staff members who were kind, the overall tone of the hospital was not. At best, half the staff would be wearing a mask over theiir nose and mouth. Conversations about patients and other staff would happen where …
Worst hospital I’ve ever experienced and I’m a physician myself. My dad has been hospitalized and confused for days and the doctor taking care of him won’t contact us to talk about his care and make sure its concordant with his wishes. …
Their ER is a joke. I have never seen this “model” of care. I’m an RN. You check in with a NON HEALTHCARE PROFESSIONAL who is supposed to relay your information to a nurse. Why they waste precious time in an emergency room, I don’t know. …
I hope you never need to visit an ER, but if you do, I hope you get Brent and/or Nicki as your nurse. I can’t give the overall experience 5 stars for reasons others have already posted about, but I can give Brent 5 stars for his …
I cannot say enough to express the very poor treatment my elderly father received at this hospital. He went via the ambulance from urgent care, with a diagnosis to have emergency abdominal surgery. Upon arriving at the ER here, my father …
My son was in a bad car accident and was transported there by ambulance. When he arrived he was put in a room by himself and left there for over 2 hours. He got up out of the bed on his own to find a phone to call me, as I was never …
You can tell they have a captive audience. Aunt was in for 5 days for internal issues. bed linen was changed once. Pad was only changed on demand. She had a commode and we had to request it be changed when it was full. She was bleeding …
My dad went to ER at 8:00pm and he is still in the er waiting for a bed and a procedure and it’s 12:15pm the next freakin day!! Never again to this hospital as this is not the first time!!
8 to 9 hrs in the lobby with severe dehydration 2 fully occluded arteries, chest pain and headache. They put me back in the Er lobby with an Iv? ( I was embarrassed) After the lobby I was put in a hallway chair rooms were empty maybe hadn’t …
I recommend not to go to this ER because of low staff and high waiting calls. My wife, who miscarried, had to wait 6 hours to get her results! That is unacceptable and unprofessional.
My mother went in for a stomach problems but later died from a stroke and it was stroke awareness month. My dad and I walked in on the nurse that found her like that and she was just sitting there trying to talk to my mother, who couldn’t …
They do not even deserve to be open! Nasty nasty nasty! The restroom in the waiting room had old blood stains in the corners and splattered on the walls! After reporting this 9 hours later still blood! The er had blood stains on the …
My wife and I went to the ER one time because she was feeling ill. Long story short all the negative reviews you’ve heard are true!! We waited in the ER for hours and hours and never got seen. After 10 hours of waiting they saw my wife and …
My wife was admitted there on the Jan21. She spent two evenings in the ER because they had no beds. Not ideal, but with the influx of COVID patients, it was to be expected. …
Do NOT go there until new system is figured out. Total breakdown in communication with in the hospital. Nurse could not find/communicate with her head nurse. NO communication between nurses and doctors. Nurse was shocked to see the …
I’d LOVE to know why the doctor, who is caring for my mother, told her that he would be severely fined and possibly face jailtime (SERIOUSLY?!) for accepting her request to be transferred to another hospital! He even said, “unless you are within 48 hours of death we cannot do that.” Absolute clown! STAY AWAY!!!
My girlfriend was taken to The Villages hospital by ambulance on 10/28/21 with heart attack like symptoms. Upon her arrival they did very little and actually walked her out to sit in the waiting room. I was waiting in the waiting room as I …
I would love to put zero stars but wouldn’t give me the option! I’ve been in and out of that hospital since 2020 which similar symptoms every time. And they choose to go off what I’ve been there before and say my anxiety is what the problem …
Not only did this hospital leave me and my wife in Triage 1 for 3 hours because they forgot about us. Thank God for Ree in the hospital, if it wasn’t for her, my wife wouldn’t have been seen but I had to call from my phone to speak to a …
My boyfriend went to the Villages Hospital on the night of 2/1 with severe Covid-19 symptoms. Had a fever of 104 and could barely breathe. They gave him a covid test pretty quickly which came back with a positive result. He then proceeded …
You could go to a humane society and be in better care than here. The nurses were great, but the doctor’s could absolutely care less about patients and the morale was impossible to miss. The er was filled with patients screaming for help …
The hospital completely misdiagnosed my sister who was passing kidney stones, had severe pneumonia, horrific chest infection, sludge, gall bladder problems, COPD Asthma and did diagnose the pneumonia and UNKNOWN bacteria, they release …
I am giving 3 stars, however my score should be lower. I am giving a 3 because of the staff in the ER. They were kind, patient and professional. However, the rest of the experience was horrible. My son, who never complains, requested …
They have horrible staff..they take forever and their time if u dying your just gonna die waiting for them. People have been in the lobby for 9+ hrs this is an emergency room for a reason …Get It Together.
The staff is amazing but they don’t have enough to care for all of the patients. I came by ambulance then was left in the hallway fofor 15 hoursaaftrr testing positive for covidtesting positive for covidwithout food water acaEmden
Well villages gotbetter Russell RN and z may help has gotten better. ruscan not say enough to not go to NOT A hospital but a ritrement home that abuses elderly Fourth visit I ESCAPED ALIVE BY THE HAIR ON MY HEAD WENT DIRECT TO MRMC OCALA …
Have came here 3 times , got diagnosed with gallstones so they admitted me on the 3 rd day of coming back , I’ve been waiting in the waitting room almost 8 Hours for a room . I’m PAIN !
The care my mom received in the ICU was top notch . Every staff member my family and I dealt with went out of their way to make sure my mom was getting the best care. It was comforting to be surrounded by such competence and …
Sitting here for 3 hours waiting to be seen by a doctor. Another patient shared they’ve been waiting 8 hours today, July 7, 2022. The man at the check in desk said they have 44 patients in the back, with 18 very sick people still in the …
Mom (95 yrs old) 35 hours in ER….. finally in a room for a day and a half. No one knows what is going on. Supposidly her problem was handled. Now… don’t know why they leave her laying on a bed with no treatment for a condition that no …
I am so scared for this community. My loved one was blessed to have many looking out for her during her time at this hospital. We got her transferred to another hospital in near miss timing with her delirium and malnutrished. We asked …
If I could give less than one star I would. I was brought in by ambulance because of a fall post hip replacement surgery. I wanted to make sure I did not do an damage to the new hip. I got the X-rays done fairly quickly and then waited to …
I really don’t like hospitals, but I had to go this time. Kellyann and Barbara were just two of my excellent nurses who took care of me for 6 days I was in for a procedure on my foot. Melissa and the other ladies who cleaned my room did an …
Terrible experience. Sent my husband for a cat scan without explaining to us what they were doing or permission. Will never go there again. Emergency across from camping world is wonderful !!
Don’t leave your parents unattended! Villages hospital will kill them!
This place is an absolute nightmare! Poor employee moral everywhere you look. From the intake clerk to the ER doctor, these people do not like their jobs, they …
I agree with many other reviews for this facility. Communication is extremely lacking.
Very slow response time to calls. They appear to be very short staffed. …
Too bad you can’t give them a zero. I have been here for 3.5 hrs and have not seen a doctor. They don’t have a board telling you what number/patient is next or estimated time of wait. Never bring your family here. They probably die before …
We have been here since Friday with my mother in law, the staff has been sympathetic, caring, helpful, thoughtful among most important tentative to her care. Wow! This experience is a sad one for our family but the care of this hospital has been amazing. We will always remember you Ron, thank you, thank you thank you.
Sitting here in the ER for hours! People in the crowded waiting room with IVs receiving fluids. No beds available. This is like a third world country experience. Can’t believe how bad this place is. The Villages should be embarrassed.
The worst hospital I have ever encountered. More worried about payment information than helping with the pain of a kidney stone. The staff were more than uncaring, they were rude and acted bothered by everything. Sat in the hallway for 5 …
I would give them 0 stars if it were an option! My father is in the er a day and a half! No answers or calls from a doctor! Refusing to transfer him due to “policy” he needs his specialists for his conditions. I fear they are making him …
I understand that this place is understaffed and does not have enough space for the traffic they receive. However, that is NOT an excuse to take it out on the patients. …
Went in by ambulance. Put me in front of the ER nurses (Dr station). After nearly 9 hours, they still had not given me water so I knocked on the glass. The dr was sitting there so I asked him if I could get some water (as I have …
My wife went To the emergency room with chest pains This is the worst hospital I think I’m a whole 59 years of being alive I’ve been and 8 hours and still waiting.. Knowing what I know now I’ll drive an hour to Orlando and I’ll be back and …
This ER was the worst. I came in by ambulance with a potential life threatening emergency and sat their all day virtually unattended too.
I can not wish this uncaring service to anyone. …
After terrible care & a too early discharge from Advent Hospital in Ocala, we had to QUICKLY bring my mother to the ER . Although The Villages hospital had only 2 stars We had no choice to bring her there. …
I am a Canadian (Snowbird) who was directed to the Villages Hospital ER yesterday Jan 3rd by our insurer . I had a severe pain in my lower right abdomen which had started just the night before. I suspected from my Google searches overnight …
On Sept.the 8 , I took my husband to ER ,positive for Covid-19, for Monoclonal antibody infusion. On Sat. the 10th of September I started with symptoms of Covid-19 and I drove myself to ER for early treatment. After about 5 hours of waiting …
I just had knee surgery and the director Nikki (she is great by the way) gave my wife permission to be my caretaker no problem while I’m staying here because the hospital is understaffed and now the charge nurse Samantha tells her no. The 3 …
My husband spent 5 nights and 6 days at this hospital and had outstanding care. The doctors, nurses and all the staff that tended him were very caring, kind, attentive, knowledgeable and efficient. The rooms he stayed in were very clean and …
I got to say the staff here at the villages hospital is phenomenal. They love what they do and they’re very caring. They try to help with everything they can to make every day so much better. I give them a 10 out of a five star rating if …
I honestly don’t know why this hospital isn’t in the news daily. The Villages wanting to keep its lily white image should be screaming. The State of Florida/Lake County health should be there daily. The staff constantly stated they were …