The York Water Company is in the business of impounding, purifying and distributing water.
| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
130 E Market St, York, PA 17401
I just moved here a few months ago. Very rude customer service. I called to question my current outrageous bill. I wanted to inquire to see if there was a mistake or possibly a water leak. I was told that my bill was averaged for the past …
This company does not want to take responsibility for their water tanks, pressure or anything. We had York come out to check pressure and it was very low, called and they argued that the pressure was reasonable. We can’t even brush our …
Abominable.
lead and trash
Great costumer service!!
Best water on face of the planet
Amazing! Always great service
Bad customer service supervisor laugh at my hardship.
If I didn’t have to use them because of my landlord , trust me I wouldn’t.
Too expensive and not good water
poor customer service… had a very bad experience… did not value me as a customer would not recommend negative 5 star rating.
Great Customer Service. Everyone is friendly, bill paying is made simple, never had an issue
Has anyone noticed a different taste in the water, I’m in Manchester twp and for last 3 days water has different taste
Rude, nasty employees in the office. Tried to refuse to give me a receipt for my payment.
They are one of the worst but yet they expect us to pay for their contaminated water look at the lead count in the water but when you call and if you have a house built in the thirties they offer to have a contractor to come out and …
Best water! Good job
This is a quality operation, from the drinking water itself to the always friendly and courteous staff. We are very fortunate to have a locally owned and operated community driven public utility literally in our backyard.
My car was towed due to a main water line break two weeks ago and I STILL haven’t received any information from them on how I will be getting refunded, even after giving them all of the proper information. AWFUL customer service.
Read Jay Haines review and I share his sentiments completely. Exorbitant late fees, fees to just pay your bill online even with a direct withdrawal from your Bank Account. Having to pay with CASH in the exact amount at their physical …
York Water takes the time to make sure quality water is provided to each customer. Out of all the utilities I pay they are the most inexpensive. I feel very blessed to have clean, quality water in my home every day.
Their service hasn’t been unprofessional and they always shut down without notice when they maintain the pipe. Their employees are too rude and pay on attention. The reason they have done the water service business because no choice in York city.
Awful! I called to transfer my services to a new place. Person that answer the phone directed me right to the website. Which I wasn’t aware that they had such a thing. I follow her instructions and what the website did was just started a …
Best public water company I have ever been a customer to! The water tastes incredible, has great pressure, and is quite inexpensive. I love the York Water Company and all they do to provide the highest quality water to the entire community!
My first dealing with them was when I called right after settlement on my new house. There was a misunderstanding with the previous homeowner and the water was turned off. I called them after hours to have it turned back on….the …
I have been a customer for 30 years, I sell my house the service is to and NO CUSTOMER loyalty!!! For 7 days the sold house is in my name and they charge the full month’s service! Sad, they act like Comcast and that is NOT a compliment!
My friends applied for service on New Year’s Eve for when they moved into their new house, but for some reason the application wasn’t processed and didn’t allow for the water to be turned on. However, we called on New Year’s Day and …
Had my water turned off while recovering from major surgery. The President, Mr. Brenner, did not care that my surgical area , which needed to be kept clean and sterile was in danger of becoming infected and causing severe illness. 10 …
Terrible customer service. My township started using York water company for bill collection for sewage in October. They were given the wrong address to send the bill to so I hadn’t paid the sewage bill from October to May (quarterly …
The employees at the York water company should remember that they are serving the public. They are paid by tax payer dollars and should act accordingly. I often wondered how their star rating was so low I mean if you pay your water bill the …
Worst company ever. Money hungry and greedy. We had a slow water leak in the downstairs toilet (flapper must have worn out). After 2 water bills double our normal amount, I started investigating and fixed right away. Called and asked about …
I have tried to communicate with them through email for I don’t have a phone irregardless to a shut off notice and still haven’t heard nothing back. They don’t care about helping an older person out.
I’ve never dealt with such an unaccountable and incapable utility company. I was charged an automatic payment after confirming with the representative that I needed to pay by check. This was on a $250 quarterly bill (we just moved in and …
Subpar service, and parked my driveway in 4 times now. Zack Zimmerman has been notified (the head for water grounds and maintenance), it’s Still a ongoing issue. …
A tech from YWC came my house today to replace meter. I told him about leak and he went thru every water source in house and found the problem. very much appreciated.
Water tastes like algae. DISGUSTING! The state prohibits swimming in local lakes at state parks when algae levels are high, so one would assume that having algae in the drinking water would pose an even greater health hazard to us consumers.
These reviews are very mixed. I’ve had one interaction with York Water and it was great! I called to have a loud / failing meter replaced in my house. They promptly had a tech at my house and he did a great job replacing it. No issues. …