Founded in 1938, Third Federal Savings & Loan offers low-interest mortgages, high-interest savings accounts and personal services to its customers.
| Friday | 9AM to 6PM |
| Saturday | 9AM to 1PM |
| Sunday | Closed |
| Monday | 9AM to 4PM |
| Tuesday | 9AM to 4PM |
| Wednesday | 9AM to 4PM |
| Thursday | 9AM to 4PM |
7007 Broadway Ave, Cleveland, OH 44105
They never answer the phone.
Nothing but the BEST each time I visit or call
Sneak dissertation very cunning
Too slow and bad svc
Do not waste your time with these rude, uncooperative, unscrupulous people.
They are not organized at all!
Great Experience with this Bank. Love them ! GO Cleveland!
Terrible HELOC process, terrible people, false advertising. I would have given negative stars if I could. Stay away!
Great S&L I have been a customer for many years! Great experience all around for my mortgage needs.
Im coming back yall all LOVE ❤
had an positive experience with two professionals, jackie and olivia. great asset to tfs. patient and listen. great help.
Huge waste of time. Underwriters are under-gifted in intelligence. Don’t be fooled by low rates unless you care to spend dozens of hours getting nowhere over the course of 3 months.
Excellent place to work highly recommended. They are committed to their customers and the communities that they serve in Ohio and Florida. They have great mortgage products and great savings rates!
I wish I could give 0 stars. Absolutely no help. Branch tells me to call customer service and customer service tells me to go the branch. No one wants to help customers at this bank. Very disappointing.
Love third federal. Had some fraud on my debit card a few months ago and their fraud area has excellent customer service. They walked me through the dispute process and made it simple. Thank you third federal for going above and beyond.
NOT SURE WHO IS DOING UNDERWRITING AT THIRD FEDERAL THESE DAYS. BUT I AM A CUSTOMER FOR OVER 22 YEARS WITH OVER A 800 CREDIT SCORE AND 3 PAID OFF LOANS WITH THIRD FEDERAL AND I GOT TURNED DOWN FOR A HOME EQUITY LOAN LOAN THAT WOULD BE LESS THAN 50% OF THE VALUE OF MY HOME TODAY
A WASTE OF TIME and HARD INQUIRY. I’ve been lending for 16 years. My FICO was 758, DTI under 25% and cannot tell me why they are denying me. They need to STOP false advertising, I fit all guidelines for any bank but they somehow are choosing who they want to lend to!
This bank advertises the best rates and programs however veey difficult to get a loan even if you have perfect credit and are only refinancing about 40% of the home’s equity on a 10 year low cost loan. They have such strict ratios that you …
Go Elsewhere – If you don’t have perfect credit
Applied with Third Federal THREE WEEKS ago for a HELOC. Just heard back today I …
Well that was uncomfortable and humiliating. My mother will be taking all of her CD accounts from this place. Maria Willis of Third Federal (Broadway) was not friendly today, 1/23/2021. Me and my mother went in for a notary public service, …
So I’ve been with Third Federal Savings & Loan for close to 30 years on various home mortgages and I tried to get a forbearance.
I have ALWAYS made my payments on time. But with the stay-at -home order and me …
Probably the worst bank I’ve dealt with ever. I’ve been paying my mortgage with them for 12 years. Turns out the escrow amount went up. I paid the same amount I always did not realizing it. Two weeks later I go into the bank to close …
Avoid Third Federal at all costs. They are difficult to deal with and their antiquated systems do not allow accounts to be accessed online or simple things like automatic payment to be easily setup (unless you like sending faxes). Their …
I wrote 2 third federal checks on 7/28/20 from my HELOC loan. Both were for $4000. Each went to a different bank/entity. Check #1001 for $4000 to business #1 cleared with no issues. Check #5002 cleared twice to business #2. It was only …
Been waiting over 2 months to get a HELOC done. Now this is not as big a problem as some listed below but I wish I read this before I even applied with his bank. Fearful I will be another review like these guys. Im nervous to do business …
If you are looking for a HELOC. Do not apply here. I have a credit score of 766 across all three bureaus, own my own business with a very good income and have all the other good grades needed for an approval. I only went for this loan so …
One star is generous I would give negative 5 if I could. As the old saying goes you get what you pay for. Everyone you deal with is clueless, unhelpful, rude, and talk down to you. Will lose your payments to charge you late fees. …
Unfortunately, I found them to be dishonest. I was trying for a HELOC and was very upfront with my financial situation and what I was trying to do. I did not want to waste my time or have my credit pulled if this was not going to work out. …
Worst bank ever – incredible finance charge – like real scam
THIS PLACE NEEDS AN OVERHALL ON STAFF AND CUSTOMER SERVICE NOBODY CALLS YOU EVERY DAM DAY FOR LATE PAYMENTS BUT PEOPLE WHO ARE IGNORANT GET PAST YOUR PERSONAL FEELING AND STOP BRINGING THEM TO WORK I DO NOT LIKE THIS BANK PERIODT FIND ANOTHER INSTITUTION
NOT SURE WHO IS DOING UNDERWRITING AT THIRD FEDERAL THESE DAYS. BUT I AM A CUSTOMER FOR OVER 22 YEARS WITH OVER A 800 CREDIT SCORE AND 3 PAID OFF LOANS WITH THIRD FEDERAL AND I GOT TURNED DOWN FOR A HOME EQUITY LOAN LOAN THAT WOULD BE LESS THAN 50% OF THE VALUE OF MY HOME TODAY 8/25/22 approved at citizens bank no problem same terms
What you are about to hear about this place comes from a former customer of this bank. If you are looking for a home mortgage or to refinance your property, you should absolutely stay away from this place. They do not honor the features …
Does it even sound like a good idea to skip over First or Second Federal? I had them reject my mortgage three weeks out from closing after working with them for a month and after they took over $600 in fees and rate locks. Never got a dime back. Kinda thinking this place is just a scam.
I am new to town and looking for a banking institution to work with. After reading these horrible stories/reviews……….”Run Forest Run” about as fast as i can. …
3rd Federal canceled my HELOC because we moved out of our house for repairs. We had just written a check to our contractor when we received their cancellation notice. CSR tried to help, her managers denied the request. BTW my credit score …
I have always had a pleasant experience with The Third Federal staff. At one point, after losing my job, I thought I would lose my home too but they were very patient and understanding and waited a whole year before asking for any payment from me. I can’t say enough good things about them.