As we pass the 50 year mark with the Heist family leadership, what is in store for the future? You can be assured that we continue to hold as our primary mission serving our customer to the best of our ability. We continue to seek out the best markets in the ever increasing complex and competitive insurance marketplace. We will continue to invest in our people, with education and training as a priority to allow us to do the best job for our customer. We continue to support our communities as well, as neighbors and friends. We hope you experience the difference at the Thomas Heist Insurance Agency.
| Friday | 9AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 4:30PM |
| Tuesday | 9AM to 4:30PM |
| Wednesday | 9AM to 4:30PM |
| Thursday | 9AM to 4:30PM |
700 West Ave, Ocean City, NJ 08226
I have Hiest insurance for 20 years. I have both my flood and homeowners from them. They help to find affordable and adequate insurance without being insurance poor.. Heist lsao makes the transition from one home to another a breeze. They have always answered my questions via phone or email. I feel confident recomending them to anyone
Prompt and professional.
Very professional and through
Very Good.
Very helpful and caring
Kathleen is excellent !
It was very easy.
Always helpful and positive.
Cheryl Simione is great!!!
Laura Collins was super helpful!!
Outstanding professionals who do outstanding work
Great Rates and Excellent Service!
Very professional with attentive customer service.
Always helpful. Customer service is a priority.
Great customer service! They are there to help!
Very efficient and attentive to my needs
Employees are always there to help me out!!
Excellent service, provided by quality folks.
Best and most responsive Agency you can find
Very easy to deal with…and very nice people
Awesome! Have customers best interest at heart!
Very supportive and I am pleased to work with them.
Great service!
We have been using them for over 20 years, would not use anyone else!!!
Great communication. Made me felt like a valued costumer
Responsive& timely! Laura Tassie did a great job!
Laura was very Very helpful she help me with all my needs very efficiently
Very competent and responsive. Chrissy Tracey is great.
The office was clean. Staff is friendly and seem professional
Everyone is very professional , and polite
Thank You Very Much
Robert J Pino
Very knowledgeable, responsive and professional. Continues to be a great experience.
First class service! Love working with them and highly recommend!
Good long term insurance supplier for my family’s needs.
THE HEIST AGENCY AND THEIR STAFF HAS ALWAYS BEEN SUPPORTIVE AND EXTREMELY HELPFUL AND I CONTINUE TO RECOMMEND THEIR SERVICES TO ALL MY FRIENDS AND FAMILY!!
First time using this insurance company found my agent to be exceptional
Denise performed excellent customer service & follow up with all info, thanks.
Always helpful
Always friendly
Every question answered promptly
The agents at Thomas Heist are always there to answer any questions that i may have – this is an invaluable asset.
They have been great in insuring our condo building and our personal condos. Thank you!
The Agency has always been there for me and is quick to respond when I have any questions or concerns,
Very prompt and helpful service. E-mails and questions were answered promptly by courteous and pleasant staff.
Great service by knowledgeable people.
Very professional very knowledgeable and give great personal service and really work hard for their clients
Great customer service and value. Thank you for years of great service.
I have been very pleased with Heist Insurance services.
The most helpful people in the business. Assisted us through Sandy.
Always polite and helpful.
I had a concern regarding my flood insurance- I was immediately transferred to an agent- She answered my questions and I hung up feeling confident
Christina Corleone was very professional and cordial and very helpful with my business she deserves a raise.
Great company. Quick to respond, knowledgeable. Recommended
Great service, and they know their stuff. They just saved me $2500 on my flood insurance premium.
Always helpful in finding the best solution to my insurance needs. Take the extra unexpected step to help me!
Heist Agency, in particular Laura Collins, deliver outstanding expertise plus great service at highly competitive pricing.
Needed flood insurance when relocated to OCNJ. Very helpful agency. We have been pleased.
Excellent customer service that really goes to the personal level. Highly recommend.
This is an excellent insurance agency — responsive and helpful. I fully recommend.
Had a great experience with you guys so far, great deal and super easy to navigate. Stellar service by Katie Wolak thank you for everything!!
I have work with Steve on my personal and business insurance needs for over 21 years. That should say it all!
Very Responsive and helpful in meeting our condo insurance needs
Have had my liability policy with Heist for several years. Debbie is the best!!!
Very concerned about your insurance needs and requests. Get issues resolved in timely manner. Pleasure to do business with.
responsive and knowledgeable to questions and concerns
Our agent worked to make sure we had proper coverages and also saved us money. VERY pleased!
April was very knowledgeable and always helps me out with any issues that I call about. They are a great company to deal with.
The service is fantastic! Joanne Schall covers all the details. Her information is spot on she is very knowledgeable.
Steve has proven to be a knowledgeable and caring professional who has guided us with good advice for several years.
They look out for me without me having to ask. Kim is constantly looking for the best insurance deal. I couldn’t be happier.
Kimberly saved money. Fanastic service. Asset to company. Everyone wwere extrmely.helpful. Great Company
I have been with the Thomas Heist Agency for many years. They have always provided quick and professional service. I highly recommend them.
Laura Collins is fast and and responsive and has great expertise. I recommend her highly.
Very efficient and on top of detail . Helped my mother save money by changing insurance carriers for same coverage. Definitely recommend 👍🏻 …
Heist has been our go to insurance company for years. I highly recommend getting Heist Insurance Agency to provide your insurance needs for you!
Very good at collecting your premiums, but customer service, not so much. Received a letter, regarding an important matter, from the agency that contained numerous typographical and grammatical errors. Not professional.
Linda is really on top of things – has the answers to your questions and knows what she’s talking about. Organized and professional!
Excellent service and our agent (Michelle Jordan) has been a pleasure to work with and truly a professional.
My representative Laura Collins did an excellent job in walking me through everything I need it and made me feel very comfortable with the process.
I would like to thank Laura Collins who stepped up to resolve an issue at our condo association was having. If I may I would like to express my deep appreciation of Laura’s efforts to resolve this issue to everyone satisfaction.
Laura Collins was extremely helpful, knowledgeable and courteous. She worked very hard to get exactly what we wanted.
Debbie has been great. I’m very demanding and she is very quick to respond to all my needs. Best agent we’ve ever had. Thanks for all the hard work
I have been a Heist Ins client since 1994 and enjoyed working with Joanne Schall from day one. That stability and professionalism is hard to find.
Great customer service and very responsive!
Ann G. is very detailed and helpful in ascertaining the best course to take concerning health insurance!! Thank YOU, Ann and Heist insurance for assisting us through the Health Care “minefield” successfully!!
I’ve had nothing but great experiences with Cheryl at Heist in Vineland, NJ. She’s knowledgeable, courteous, and thorough in her response and assistance.
I was referred to Heist insurance and was handled by Denise and Terry. I have to say they were terrific! I’ve been in business for 33 years and this team was top notch. Thanks so much
No matter what I need they are always there and very quick to resolve any of my issues
Have been dealing with Heist Ins Agency for over 14 years and have found them to always be professional and very helpful in providing for our home insurance needs.
Heist was able to get my policy coverage done in less than 24 hours. Very helpful and quick response time to my inquiry. I couldn’t have asked for better service!
Donna Coffey always takes care of my concerns immediately. She is Very Knowledgeable Efficient Caring. She is a Asset to The Company. Excells in Customer Service.
I’m writing this review based on my interaction with this fabulous group of people. While I am not an insurance client of Thomas Heist, I was hired as an event DJ / AV tech to assist with one of their corporate presentations. I had the …
It has always been a pleasure to deal with The Heist Agency. Everyone on their team is knowledgeable, professional, helpful and courteous. I appreciate the great service they have provided me over the years!
CJ was a pleasure to work with. He was polite, very understanding and efficient with our request. We’ve always been very satisfied with the Heist Agency. Thank you.
Everynow and then I check out other brokers to find a better deal. And sure enough Heist Insurance has already done their homework. They are the BEST!
Fast , easy, effortless quote. I’d Recommend them to anyone, Carla was very friendly. Minus one star because I had to cancel my old home owners insurance myself.
We have always been pleased with the Heist Agency, enough so, that we have recommended them to anyone looking for insurance. Just recently, a friend we referred obtain coverage from your agency and thanked us for the referral.
Best customer service. I always recommend This insurance agency and they handle 5 businesses plus our personal insurance. Kevin Kreiser is the best!
Heist Insurance (specifically) Marie served our interests well…Marie took the time to explain coverage specifics; she worked hard to identify alternative quotes and in the end we were able to secure a new policy that was extremely competitive from a pricing perspective while enhancing our insurance coverage. A win win!!
Quick, efficient, and cost effective company! A breeze to deal with!
Great customer service! Love having one agent that we can contact for everything and who has taken the time to get know us and our business. Huge improvement over our last insurance company!
I love Heist, they are always so helpful and their account manager, Joanne, is a saint. The way she puts up with my rush requests (do to my poor organization) is so appreciated. I never feel like just another client.
The people at Thomas Heist are very helpful and responsive. April in particular, was able to get us a lower rate for our homeowner’s insurance in less than 24 hours.
I highly recommend Thomas Heist Insurance Agency. They provided excellent service and support when the pipes in my Condo burst, completely destroying one entire unit. Their staff is always very pleasant and helpful with any questions, concerns, or requests.
Competitive rates, knowledgeable and fast service. Dealing with Thomas Heist Insurance Agency took all the stress out of placing coverage on my new home. Make sure they are your first call!
Always very helpful and find u the best policy and Best rate or cost. Always Better then what I had elsewhere. The agents r constantly in touch w u about ur policy renewals. I have soo many they stay on top of things for me which helps me greatly and allows me to focus on my business, rentals and 7 dependents. Ty, to. T.H.
Been dealing with them since I moved to the Jersey shore in 2006 they have been nothing but professional very accommodating one point you never without an answer so personally come out and look at your property they’re just Top Notch five star white glove company to deal with
Heist Insurance is a pleasure to deal with and their work is very efficient. Kim looks after their customers and without asking is always looking for the best policy to suit your needs come renewal time.
Heist went above and beyond to assist in securing the proper insurance in time for closing. Our client executive was very helpful and knowledgeable. This is our 7th policy with Heist and this past experience reminds of us of exactly why we are exclusive with this firm.
My husband and I used Laura Collins at heist agency for homeowners Ins for a condo purchase. Not only is she friendly but very knowledgeable. We highly recommend using her services.
Dan and janice g.
Have been doing business with Heist insurance for 3 years. My account manager Kim Payne is exceptional. She’s professional, knowledgeable and responsive. Would definitely recommend Kim and Heist insurance!
Heist has always been a very informative and helpful insurance company for me. Their staff is always very responsive and that is very important to me
Laura Collins has been a great agent. She proactively looks for ways to assist my insurance needs and always available to answer questions.
A Big thumbs up to Laura Collins. She went above her “job description” in order to accommodate my family. She must of spent an hour on a conference call with myself and my lawyer helping to explain complex issues
I am so happy that this insurance company did not turn me down because I own a pit bull mix. They worked and got me coverage and the price was cheaper than my previous company. Each year my agent checks rates to make sure I’m getting the …
We have a very unique property in Ocean City which has phenomenal rentals. We sought a policy that was almost “customized” to exactly what we wanted in a homeowners policy and the Heist agency, because of their extensive list of insurance …
I have been working with Steve Sanborne for my insurance for many years. I highly recommend him. Steve is very helpful and responsive. 5 Stars!!!!!
As always, professional, courteous and knowledgeable care at Heist Insurance. Would highly recommend and Stephen Sanborne was extremely helpful as I navigate Medicare enrollment.
Great service, really knows the insurance market.
If you use another broker and live on Absecon Island you are making a big mistake.
Cheryl rocks! She is a great account exec and always has our best interest at the forefront of her concerns.
Excellent service and followup by Maria! Insurance is like a foreign language to me… she was very helpful and made it a pleasurable experience. I have been with this group for 5 years and always feel taken care of! You won’t be disappointed!
Condo insurance was confusing to us. Three policies – condo, owner and flood – all provide a portion of our coverage. Because of navigating among policies we wanted one broker to handle all three. Heist Insurance had the policies for the …
We’ve had and have two homes insured through Heist Insurance. Laura is the best! Professional, friendly, and saved us over a thousand dollars from our previous insurance. Thank you Laura
Laura was extremely helpful and I’m lucky to have her as my agent!!
I didn’t have to ask for a good insurance policy, she went off and got a great …
Had an issue that was very involved for me. After explaining the situation to Kathleen at Heist, and discussing options, the level of customer service that Kathleen provided was as professional as they come. …
I had a lovely experience with Kathleen, she was very helpful & I was able to received much needed information that set my mind at ease.
I would definitely recommend this agency & their Agent Kathleen McMurray for ur …
Katie has been responsive, considerate, and an overall pleasure to work with. I am happy to move forward with a local company who is trustworthy and reliable and can provide a personalized experience like the one I’ve had so far.
I have personally worked in the insurance industry for forty five years and clearly recognize the knowledgeable, courteous, and very professional staff at the Thomas Heist Insurance Agency. The customer service staff is nothing short of …
Laura was very helpful. She worked with me on different coverage amounts, so I would know how they would affect the premium. She also understands my condo master policy, so she was able to guide me on the coverage needed for this H06 policy.
I became aware of Thomas Heist Insurance as an independent contractor. I was impressed with the staff — many of them were long time employees and they all liked their jobs. They were all very friendly. I was equally impressed with the …
When we had to leave our Home Owners/Auto Insurance Rep in PA (of almost 18 years), we weren’t sure what to expect. Then we met Izabella Warda at Thomas Heist Insurance Agency and she’s been nothing short of amazing. Izabella is incredibly …
Kevin Kreiser is fantastic to work with. He’s extremely knowledgeable, patient and helpful. We’ve recommended him several times and will continue to do so. Thanks, Kevin!
Kim Payne was very helpful in reviewing my insurance needs, discussing my options and ensuring that the policy being offered provided me with the proper coverage and a very competitive price. She was very responsive and provided a quick turnaround.
Prompt and excellent customer service. Their rates for homeowners insurance were the lowest cost for the best coverage.
Heist insurance is always professional and very responsive. Our agent, Kevin Kreiser, is very knowledgeable and helpful with every transaction and answers our questions very thoroughly. I would highly recommend this company.
They offer the best customer service. Always someone available to answer your question or concerns.
Kim was excellent at searching the market on our behalf to provide better coverage at a lower price. She was terrific to work with and understood our needs. We highly recommend her for your homeowner’s insurance needs with a beach property. We love her. Troy
Kim at Heist Insurance Agency did extensive research in finding us the most cost effective policy with better coverage.I had to reach out to Kim several times with questions and she was always there to answer my concerns. Kim’s service …
Super knowledgeable and helpful! Always available and will return calls when you leave a voicemail or email.
It is a pleasure dealing with everyone at the Heist Insurance Agency. They are true professionals. Izabella Ward, who placed my homeowners’ policy for me, could not be more helpful. She always responds to my calls in a timely fashion, and she addresses any concerns I may have about my coverage.
Kevin Kreiser and the team at Heist generated 2 policies for me in less than 24 hours as a completely new client. I was on a tight deadline to get coverage, and I gave them very little time to work. It turns out, they didn’t need it.
OMG! Thank you Laura Collins!
Saved me a ton of money by shopping my case.
Turns out there was a rate increase and the insurance company wanted to bill us …
Thank You Heist Insurance,
1. You wrote my terrorist insurance promptly.
2. In addition, inadvertently, I changed my primary address and did not inform …
Laura Collins at the Heist Insurance Agency was extremely knowledgable and helpful. We now understand what coverage is needed for our Ocean City property and where the gaps were in our prior policy and we will be paying less! We highly recommend Laura.
Had the pleasure of working with Marie Moschella on finding a homeowners policy that worked for me both financially and coverage wise. I couldn’t have had a more patient, thorough, pleasant advisor. Her efforts and support were true …
We chose Heist insurance to insure our commercial property in Sea Isle City. Kevin Kreiser was super knowledgeable, responded promptly and very patient to all my questions.
Thanks Again!
My family has insured our commercial property with the Heist Family for over 50 years. They recently saved us a SIGNIFICANT amount of money on our premiums. They also were incredibly helpful during Hurricane Sandy when our property suffered damaged. I HIGHLY recommend Heist!
It was a very pleasant experience working with the folks at Heist Insurance Agency. Friendly, not pushy, professional in trying to find the best carrier for my insurance needs. Would highly recommend to anyone needing insurance services. Very nice people..
Nick has worked with me for many years…he was patient with me talking me through how to send a towing receipt by email! He is professional well spoken and knowledgeable to meet all my needs…I will probably not be needing his service’s again …
Laura Collins has been wonderful in helping us deal with some complicated insurance issues. She found a special policy that meets all of our needs and lowered our premiums between 800-1000 a year for a 2 unit condo. I am so happy we found her and would recommend her to anyone in OC who needs help with their condo coverage.
I am so very appreciative of Heist insurance and it’s wonderful associates. I had the honor of working directly with Katie Wolak. When buying a new home, we talked to a lot of people to get things ironed out and no one stood out as much as …
Great experience securing homeowner’s insurance with Heist. Laura Collins was extremely responsive and knowledgeable. Would highly recommend.
Heist Insurance did a wonderful job walking us through the process of securing appropriate insurance when buying our house in OCNJ. Couldn’t have made settlement without them. Highly recommend.
Very difficult to print documents. Update.
I got excellent help from the office and a better rate as well.
I contacted Laura Collins for a person property insurance quote. She was very knowledgeable, helpful and efficient. Dealt with our problems right away. Did not mind me calling or emailing her. She presented us with a new policy in 2 days. We are very pleased to have worked with her. She’s a gem!
Beverly VanHorn
We were under an incredibly tight timeframe to obtain homeowner’s and flood insurance for our new home in order to meet closing. To say I was panicked was an understatement! I called several agencies and insurance companies for help. When …
We worked with Laura Collins on a recent insurance need. She was very knowledgeable and very responsive, and got us our coverage in a very short amount of time. We are very happy with her service and the Heist agency and highly recommend them.
Laura Collins, my Account Manager, is always very helpful and friendly. She is extremely efficient. I thank of all her professional qualities. I am most impressed with how quickly she responds to my questions and requests. I have come to rely on Laura and greatly appreciate how easy she makes everything I need to do.
Katie Wolak is a Superstar. I called Heist Insurance Agency to cancel my homeowners (Condo Insurance) policy. I am glad that I did. Thankfully Katie answered the phone. She was polite, friendly, professional. She went out of her way to …
I have been a client with Heist Insurance for many years and have had the pleasure of working directly with Marie Wyllie. Marie has always been professional, knowledgeable, prompt with responses, courteous, and has provided gold star …
I have been extremely impressed by the professionalism and fast response time whenever I’ve had a question for Heist. I would recommend Heist without any reservation. It’s not one-and-done with Heist, but you continue to hear from them as a valued client.
My family has been with Heist Insurance for many years. In, I am
the third generation to be with them. They have always been there
whenever we needed them. Floods, storms, Sandy or whatever. We are NOT going anywhere ! We will be with Heist all the way, all the time !!!!!
Haynes Ford Jr
Kate A. did a great job for me connecting my new refinanced mortgage to the homeowners coverage that was due. i didnt have to do a thing. thanks for the great, friendly service! Mark R.
I had a great experience with Heist Insurance Agency and would recommend them 10 out of 10 times. They were so courteous and really helped my wife and I through this process. We had no experience purchasing a 2nd home and Denis was incredible.
Wow, Laura Collins helped me sort out an issue with my mortgage company, and the insurance they require. She was professional, knowledgeable, friendly, and CARED about helping me. This is what REAL customer service looks like! I am beyond impressed by Laura and her dedication to her job. Five Stars!
I’ve only had a few times I needed to talk to this office but they have always been courteous, helpful and quick. Who could ask for more?!
Our experience with April R Martin and Izabella Warda who handled our policy was the best service we experienced. They were informative response was quick and our needs was important to them.
Trusted Insurance Agency! Jake Cassidy is down to earth and professional. He will go above and beyond to get you the coverage you need with the best rates.
The heist agency has provided excellent customer service for the last 12 years that I’ve been in Ocean City.
2 years ago we purchase a vacation home in Cape May County. We needed property insurance for Condo, HO6 & Flood. We contacted several companies for quotes. I have to say Insurance Understanding is NOT easy and confusing. After careful …
We just changed brokers and moved to Heist. Laura Collins was informative and awesome to work with (and saved us $$$!!). I highly recommend working with this agency!
Jake is knowledgeable, personable, and no pressure. Whether you’re currently shopping for commercial insurance or just want to have him take a deeper look at your current policy, I’d highly recommend speaking with Jake!
I have been nothing but impressed with the knowledge and the professionalism provided by Jake Cassidy at Heist insurance. Jake has been courteous and helpful and is alway willing to stop and answer any questions that I have. Definitely recommend Heist!
Tenacious, professional, honest. These are great qualities for someone you are trusting to find the best insurance coverage at the best price. Jake Cassidy at Heist Insurance has these qualities and I trust him to make sure the coverage I get is exactly what I need.
I’ve known the Heist family/company for so many years, living and working in Ocean City. I just can’t say enough about how awesome, honest, capable and incredible they are. I would never use any other insurance company. for sure.
Marie Wyllie was a pleasure to work with she was very knowledgeable about the type of insurance I was seeking. She spent a great deal of time to get me the best policy for my money. I would recommend her others. Thank You Marie
When I asked for a quote, my agent, Kevin, made me feel like I was a person, not a number. He made sure my insurance needs were met and when I was given my quote, it was presented in a professional manner. Each time I have inquired about …