On automatic delivery and pre-buy. Called twice in last week and we are sitting at 25% with another hard freeze coming and no delivery. Please check out another provider!!
If I could I would give this place zero stars! They are absolutely a rip off! Customer service is terrible! They treat my husband who is a 100% disabled veteran like trash! I mean he only sacrificed so much being blown up for your freedom why would they care? I would run far far away from this place!
Pricing is outrageous! Their “budget plan” isn’t much of a budget plan when they jack your monthly bill up by over $100 dollars every month, ending up at $485 a month, and then tell you at the end of the year you still owe over $1,500 dollars because you went over the budget. Go somewhere else if you don’t want to be ripped off.
Trying to call and have them pick up a propane tank that was left on our property by the previous owner. I have called and left seven messages over the past four months and have yet to get a callback
When ThompsonGas came out to visit our house for supplying propane, we had 5 separate propane tanks and a confusing system of pipes into the house. ThompsonGas did put together a proposal to simplify the tank structure and piping into the …
If your a costumer here I hope your propane doesn’t get to low because they don’t do emergency fill ups like they say they do. We’ve been calling them every day for over a week. And they always tell us they will call back and guess what …
Horrible experience! Moved into this property 6 months ago and set up an account for the existing propane tank. Thompson Gas entered my property 5 months later without my knowledge or permission, AND left the backyard gate open for my …
They have always filled up my tank quickly and inspected upon request. The problem is that I’m paying $3.90 gallon when other firms are offering fee tanks, no contract and ongoing pricing at $2.65 gallon today. $1.25 more for the same gas is a problem when you have a 5,000 sq ft home.
We are a new homeowner (well, we’ve been here for 1.3 yrs) and we ran out today to run an errand. We came home to find an invoice on our doorknob. We have never had a contract with them nor do we “lease” a tank. Yet, the invoice (in the …
This company is over charging there customers. I purchased a smart thermometer to reduce my heating bill after receiving a 900 bill from this company and purchased heaters (which is ran off electricity) and kept my heat at 65 and still …
5-stars truly reflects my over 10years experience with the company. I have worked with Thompson gas in the capacity of homeowner receiving propane deliveries and having multiple services to fix a leaking fireplace appliance. I have been …
Do not use this company. Just read the other reviews. Was a customer for several years but never again.
On automatic delivery and pre-buy. Called twice in last week and we are sitting at 25% with another hard freeze coming and no delivery. Please check out another provider!!
If I could I would give this place zero stars! They are absolutely a rip off! Customer service is terrible! They treat my husband who is a 100% disabled veteran like trash! I mean he only sacrificed so much being blown up for your freedom why would they care? I would run far far away from this place!
Pricing is outrageous! Their “budget plan” isn’t much of a budget plan when they jack your monthly bill up by over $100 dollars every month, ending up at $485 a month, and then tell you at the end of the year you still owe over $1,500 dollars because you went over the budget. Go somewhere else if you don’t want to be ripped off.
Trying to call and have them pick up a propane tank that was left on our property by the previous owner. I have called and left seven messages over the past four months and have yet to get a callback
When ThompsonGas came out to visit our house for supplying propane, we had 5 separate propane tanks and a confusing system of pipes into the house. ThompsonGas did put together a proposal to simplify the tank structure and piping into the …
If your a costumer here I hope your propane doesn’t get to low because they don’t do emergency fill ups like they say they do. We’ve been calling them every day for over a week. And they always tell us they will call back and guess what …
They deserve zero stars but that’s not allowed.
This place has the absolute worst customer service I’ve ever dealt with. They …
Horrible experience! Moved into this property 6 months ago and set up an account for the existing propane tank. Thompson Gas entered my property 5 months later without my knowledge or permission, AND left the backyard gate open for my …
PLEASE DO NOT DO BUSINESS WITH THEM!!!
I am not someone who writes reviews, especially negative ones. However, I feel I …
They have always filled up my tank quickly and inspected upon request. The problem is that I’m paying $3.90 gallon when other firms are offering fee tanks, no contract and ongoing pricing at $2.65 gallon today. $1.25 more for the same gas is a problem when you have a 5,000 sq ft home.
We are a new homeowner (well, we’ve been here for 1.3 yrs) and we ran out today to run an errand. We came home to find an invoice on our doorknob. We have never had a contract with them nor do we “lease” a tank. Yet, the invoice (in the …
This company is over charging there customers. I purchased a smart thermometer to reduce my heating bill after receiving a 900 bill from this company and purchased heaters (which is ran off electricity) and kept my heat at 65 and still …
5-stars truly reflects my over 10years experience with the company. I have worked with Thompson gas in the capacity of homeowner receiving propane deliveries and having multiple services to fix a leaking fireplace appliance. I have been …