Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Sunday
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(Translated by Google) The worst communication care that forces you to stop two hours before the doctor supposedly arrives, even when you have just had surgery, you ask for an interpreter and they deny it …
(Translated by Google) It is the second time that I have my annual mammogram and I have always had an incredible experience at Thorek Memorial Hospital with friendly and health-conscious professionals. Clean environment. I can only thank …
Went to the ER and the hospital staff treated me like a dog. Left drenched in my own urine for hours and they did nothing. My fluids went out for hours and they won’t change it. The staff barking in my face for asking simple questions when my mind is still aloof. I still have nightmares about this place
They completely botched my simple checkup and leaving me hospitalized for weeks. I can’t work for the coming months the least they can do is compensate. Unprofessional! What a joke!
I had a terrible experience at Thorek Memorial Hospital. The staff was unfriendly and unprofessional, and the facilities were outdated and unclean. During my stay, I witnessed several instances of miscommunication and neglect, which led to …
If I could give this hospital a 0 I would. I went to the hospital with chest pain I waited in the emergency room waiting room for half an hour then triage another hour went into a room and the doctor tells me I could go home with nothing done no blood work he did not even listen to my heart.Dont go to this hospital
AVOID THIS HELLHOLE EVEN IF YOU ARE DYING! THEY HAVE SENT ME INTO COLLECTIONS AND I HAVE NEVER STEPPED FOOT OR EVEN HEARD OF THIS HOSPITAL UNTIL I RECEIVED A BILL FROM THEM SAYING I OWE THEM MONEY. AND WHEN I CALLED TO DISPUTE THIS CLAIM, …
very bad experience, they basically charge me 1300$ for doing ABSOLUTELY NOTHING. they said it was an emergency physician charge but i have to wait almost 2 hours to get any service. VERY BAD DONT GO AT ALL.
0 stars if I could , this place is a absolute nightmare. dirty , you have to do back flips to get a nurse , doctors… haven’t seen any . Worst hospital that I have been to .
I been coming to thorek since 2003 use to be a very good hospital , lately over the past two years i notice a big change in service the people who answer phone for appointments are beyond rude these days they hired a lot of trash baskets to …
Hospital experience overall was excellent.Besides having an excellent surgeon,(Maria Osipova),the employees@Thorek,assistants,RN,s CNA,s & other Administrators were all friendly & helpful.
Rude, unprofessional and liars. Do NOT go there. Ever. You’ll be helped by grocery employee better than the hospital staff at this hospital. Zero. Zero. Nulla.
This Hospital offers great service & gives Satisfactory results. This is the place to go to, to have good health. Excellent customer service, Dr. Dias is very professional & such a sweetheart.
I went to Thorek hospital and the intake person was very unprofessional and when I ask to speak to a manager the manager got on the phone and totally refused to engage in a conversation with me. And I have been going there for over twenty years and it’s the first time I ever in counter such horrible treatment at that place.
Do not go here for any doctor appointments!! The patients who go here have noooo regard for others. Not enough mask or sanitizer in the waiting rooms. Horrible!
If I could give this zero stars, I would – this place is a nightmare. The staff is incompetent, you will end up waiting over an hour (even when you show up 15 minutes early to your appointment) and the negligence displayed is almost criminal. Please find somewhere else to go if you value your health.
This is the hospital I was sent to for the original MRI and Cat Scan. They held half of my body in the MRI tube after making my pelvis bleed with the catheter (cathode ray tube imaging tool). In images from the August 2013 posted to Haarp …
Dr. Teresa Tam spent about two minutes with me, it that. Didn’t listen to anything I was trying to explain. They said they would call with test results, waited two weeks until I finally had to call them and be put on hold forever.
The ED Dr.’s Dr. Piverger and Majumdar are the greatest, RN’s John, Gay and Sergio are fantastic. I have a brain aneurysm and got extremely ill, they got me stabilized and took fantastic care of me so I could get to my PCP. The head of the ED Dr. Goldstein is the greatest.. Love these guys!!
Terrible experience here. Waited weeks to hear test results only to find out they had been “lost” I was expected to pay for the visit and to come back. This “hospital” is a joke. Take a look at some of these other 1 star reviews.
The most terrible hospital I’ve ever seen, I gave one star is all because of the guy who answered the phone yesterday he was professional and patient and able to answer my question. The star is for him, otherwise they will have no star at all. Ladies who work at the hospital, terrible service, not professional at all!
With the exception of the ER front desk, the admin staff were scattered and unorganized (the man who answered my first call seemed unable to follow what I was saying). Our appointment was at 9am, and we’re still in the waiting room at 12pm. Don’t see a specialist here if you can help it.
I don’t know what the Hate is about. They fixed my mental health and discovered a problem created by lithium. A little unorthodox, and quarantine in place, but this place did what Northwestern memorial, Rush, and Linden oaks in suburbs couldn’t do- like my life again.
Really disappointing service. I waited 52 minutes for a doctor that was late and then behind on appts. They told me it was fine to come in for vaccinations and when I showed up to get them they told me they didn’t do them. Most frustrating experience ever. I won’t be coming back here ever again.
My mother in law got a great service from ER on January 6, I had asked the nurse and the doctor name, but I lost that piece of paper. They did great job . Thanks
Mental health division are filled with bullies…. the “counselors” will take any opportunity to pounce on you. The P.D doctors are all oversea doctors. The nurses are all vocational nurses from the bottom of the barrel. Horrible hospital if someone mentions thorek deny deny deny
Came in treated like a dog. Pushed to an empty room. Cold no blankets. No medical staff arkund here the ER doc got here ‘2 minutes ago and didn’t know what the he’ll was going on with anyone’s case. Dr. Tatka has no idea what he’s doing.
I was taken to the emergency room and was held hostage when I demanded to be let go. I was fine and had no medical risks that warranted them keeping me restrained in a bed. I now have huge medical bills coming in. Absolutley a horrible experience!
It is the worst customer service I had ever experienced. I came with my mother for her appointment. We check in on time.. it has been two hours waiting and we still did not see the doctor. The lady at the desk is unprofessional and not cooperative. I do not recommend such a hospital at all!!!
Thorek hospital SAFE HARBOR filed for no need scanner for the nurse on 3 East. A hospital must supply the nurse for what she /he needs to to the job. Also the staff lied I asked a CNA to pass meds, real LIARS. Hook Alex to a lie detector test, he won’t pass.
If you have another option, you should go there instead. The best thing I can say about Thorek is that most of the reception staff were very courteous and helpful. The doctors on the other hand were rude and obviously could care less.
CFO is a nasty person… He refused to speak too me. I have Money due back to hospital was looking for the best person to speak with because the old Finc person was no longer here. Guess they dont want their money. Its now going to a trust for charity.
First off I’ve been waiting for almost 2 hrs to be called, when my name is called she tells me I can’t register without my my Drs orders which was faxed to them . This is the third time that I’m here because of them not having things in the …
During her stay here, my mother reported being confined to her bed, not being allowed to leave it even to go to the bathroom, which meant she also spent a lot of time sitting in a soiled diaper, or diaperless, in a soiled bed for extended …
My experience was pretty positive here. The staff was very friendly. The service was pretty fast. One can get a little lost while inside the building. However, it is not that big of a building for it to be a big deal.
Still fighting with their billing department because my annual physical was coded incorrectly and I was charged $270. Don’t ever go to this hospital. The Dr I saw was very professional and knowledgeable, but everyone else I’ve dealt with there is completely clueless.
Do not go here the dermatologist here are worse previous Dr. Spero he was worse ever!!I was happy to meet the new one my insurance don’t work to go somewhere also Dr. Barsky he is so complicated he doesn’t even no what he is doing. Waiting is waisting time!!
Dr Hunniford and nurse Delilah Flores saved my dad’s life after he had a seizure due to a new medication that he was taking. Dr Hunniford has an excellent bedside manner, he was very thorough and patient while explaining the causes of the …
My mother and my daughter are patient’s of Dr. Hunniford they love him so much. He is caring, thoughtful and understanding. He always makes them feel like they are his favorite. I feel comfortable knowing they are in good hands. My mothers …
After a short wait in the Emergency Department, we saw a Board Certified ER physician. She is very experienced, and works in a major trauma center, as well as Thorek. She was a good listener, and provided very competent care. …
I had a procedure at Thorek this week. All the staff in Same Day Surgery were kind, professional and patient with me. I had a great experience there. Thanks to the entire staff in that department.
This summer was one my most stressful time of my life. I walked to the Er twice in A week with severe back pain. The 2nd visit to the Er. the doctor was amazing! He really helped me get setup with a amazing Dr. John Hunniford (since I’m …
I’m starting to think Thorek may be a scam of s hospital, deliberately keeping here longer without having my primary physician to meet with me. I’ve been here an entire day and have seen two doctors, both who said I could leave anytime, but …
I’ve been trying to reach these people for the past four months, and nothing. A Hospital should not disregard a humans life like this. Fortunately I’m not dying but come on, it’s been four months and they still haven’t picked up when I have …
Honestly who makes people wait a hour and a half in the waiting room to be seen when they have chest pains. I will say the doctor and nurse that saw me was really cool.
My sister went through the ER and was admitted. Dr. John Hunniford and the nurses that I talked to were very comforting, professional, and showed compassion for my sister. Would go back here because of Dr. Hunniford and these nurses.
When I first arrived at the hospital, I had to register and then sit in the waiting area. I got there at 10:00 am, but for some reason I my name wasn’t called unit 11:00 am. My appointment was actually at 10:15 am; therefore that was a 45 …
DO NOT COME HERE!! Worst hospital in Illinois if you have a choice between coming here and laying bleeding in the street your better off in the street. Sat in the waiting room for 4 HOURS BEFORE I WAS EVEN SEEN BY A NURSE! LET ALONE THE IMCOMPITENT MEDICAL STAFF. Worst hospital ever I would give it no stars if i could.
Horrific and dreadful. I read many reviews prior to scheduling appointment and I totally regret my decison. You can still goto this hospital If u fall in below categories …
If I could leave no stars I would. They were late with no apology. I was in and out and told just stop taking birth control. I went back and talked to them and they said they are going to send an MRI but they need to wait on my …
DO NOT GO HERE! I have been seeing Dr. Gordon for the past 3 years and she has been fine, but the staff here is just horrible. I had to switch doctors due to my insurance (honestly thank god I don’t have to go here anymore) and I called …
WORST EXPERIENCE EVER. I was taken to Thorak hospital by an ambulance because of a suicide attempt. I took enough to where I shouldn’t be alive, but I am to tell this story. A friend brought me by ambulance, I remember absolutely nothing …
Today was my first time at Thorek hospital and I have to tell you every person that works there was very kind and did their jobs very well and treated everyone as a valued client. Thanks for the amazing service
I had to wait two months to get an appointment with Dr Spero. He had me wait in his office for 50 minutes while I could hear him out in the hallway talking about his upcoming trip to Florida. When he finally came in to the office, I told …
Let me give you the lowdown on this hospital,So you can avoid it at all costs.I have been to this hospital several times in the past 20 years for varying aliments.Each time I was in unbelievable pain.I am not the type of person who yells or …
I’m POA for a patient and they are treating him for some kind of infection in his blood and I never got a phone call to let me know and no one is telling me what’s going on worst experience with a hospital ever
Thorek Memorial Hospital is the WORST Hospital I have ever been to! I went today due to someone cancelling their appointment, my appointment was at 11:30am. I ddnt get to see the doctor (DESPITE MY SO CALLED “APPOINTMENT”), and didn’t get …
Absolutely DISGRACEFUL service – received surgery from Dr. Francisco Bianco this summer and immediately got complications from it. I went back in under the suspicion that my wound was infected – it was, but they said they couldn’t do …
If I could give this hospital zero stars, I would. The staff is super unprofessional and unpleasant. The billing department is a mess as well. Very poor bedside manners too! Do not recommend
I arrived at 7:23pm…. I was seen, diagnosed, and discharged by 8:55pm……
The staff was very friendly and nice…..
I have a very bad cough and I was afraid to talk too close to the nurse and she …
This is the worst hospital I have ever been to. I work in a emergency room and the service my kids and I received was horrible! I was in a car accident on Saturday June 3, 2017, my kids and I were taken there to get checked. I was ok but my …
I was rushed here Wednesday July 11th after passing out at school and I needed to use the bathroom and told a crisis worker that cane into my room and she went to go get the nurse to unhook me but instead of her coming in I had to drag the …
Worst hospital and customer service I have ever had. Waited on hold for over 30 minutes to reschedule an appointment and then was transferred to another line where I waited on hold for 20 minutes and still never spoke to anyone. …
Although the ER is usually empty, the service is too slow. People at the ambulatory are rude and disrespectful , we had to pay for an arm cast because they thought because we were hispanic we won’t pay. On the bright side, the specialists are friendly and fast.
Don’t go here. They’re very slow and rude, I was in the ER and in absolutely agonizing pain (to the point where I was throwing up because of it) and Dr. Piverger was blunt, inconsiderate, and wildly condescending. After doing 2 different …
My name is Ismar Malakaj and I just wanted to share my excellent experience that I had staying with Thorek for about 4 days and currently still occupying a room until hopefully tomorrow. I have been to numerous hospitals in the last 10 …
Doctor Anthony Bekkerman who works in emergency room is a very good doctor! I really like this doctor from ER. He was very good,knowledgeable,fast and professional. I wish all doctors in ER were like him. I am talking about doctor Anthony …
The staff look and act like they’re higher than a kite and while we were one of literally 3 people in the waiting room, it took 3 and a half hours to see us. In the ER, there are a small amount of patients and we have not been seen yet. I …
I was admitted through the ER and received ZERO care. I was unconscious and my family was not allowed to be in the same room as me. The staff never checked in on me, never asked for my medical history, and failed to take any of my insurance …
02/05/2019 I went in for foot surgery and all the staff and doctors were real nice but when the surgery was over with the nurse handed me my persciptions and for pain it was pretty much a joke – 30 -Tylanol 3s . I’m like what is this ? …
On 1/24/19 Thursday I was going to my doctor appointment when I got on the elevator I got stuck on there it took 15 min to 20 min to get someone to help me the operator wouldn’t even stay on with me see if I was ok there security sucks …
TERRIBLE, HORRIBLE experience if an ambulance tries to take you there beg them to take you to another hospital.
Head of nursing is rude and out of touch. And reading the reviews i’m not the …
Ended up waiting 3.5 hours for a scheduled appointment to see a doctor for all of 5 minutes. Was continuously told it’d be just 20 more minutes or that I was the next person in line several times. People came and left before me. On a …
Going there is an all day event. Like……. At minimum you’re gonna be there 5 hours. If your appointment is at 12pm, get there at 3 & you’ll only have to wait about 45 minutes.
Thorek bad been nothing but a scary experience. Very unorganized. They don’t know what they are doing. I have not gotten proper care only gotten worse due to their negligence. I’m writing the BBB and filing a complaint. Don’t go
Say what you will about this hospital. 1. They saved my life.2.I received personal care from some of the the best Doctors and nurses in the city. 3.They are thourough and have top notch diagnostics. 4. They care and treated me like family. …
This has to be the most horrid medical facility I’ve ever had the displeasure of visiting. With the exception of about 2 nurses, the staff has some of the worst bedside manner I’ve ever witnessed. They behave as though caring for patients …
If I could give this place a zero star rating I would. This place is a joke of a medical care facility. The people that answer the phone: rude and unhelpful. The people at the front desk: rude and unhelpful. The nurses and practioners: they …
I HIGHLY RECOMMEND you stay away from this so called Hospital. Room 305 has one of the most RUDE and UNPROFESSIONAL front desk receptionist/Nurse (Black Older Lady) I have ever encountered. 1) I was supposed to receive a call from them …
My mom fell down a set of stairs while helping me move. We came over to Thorek to get her checked out for possible stitches on her hand and a concussion check. There was no one in the waiting room when we arrived around 10:00pm. Jazzmen at …
The worst hospital ever…. the lady at the emergency recording, her claws are more thick and longer than Eagles. Very rude environment and careless. Four hours without checking your blood pressure (Emergency). some including myself had to go to Weiss Hospital after over four hours without care.
I booked an appointment 2 months out with Dermatologist, Dr. Spero. I requested to the nurses to include in my appointment time both an assessment and surgery on the same day. I paid my co-pay of $60.00 just to be referred to another …
I am stuck in the waiting room not allowed to see my partner who was rushed by ambulance because of their covid policy, yet the emergency room security and registration employees don’t seem to wear masks. If he wasn’t taken my ambulance, I would have taken him to literally any other hospital. I’ll be filing a complaint with the state.
The nursing staff and doctors are truly amazing and very helpful, thorough and accommodating, if I could give them 10 stars I would. The registrar however if I knew her name I’d give her 1 star. I went into the emergency after having a …
I went in for my first time mammogram 3 days ago. I was scared to death but Michelle was amazing. She guided me through the entire procedure step by step and put me at ease. The 3-d technology is amazing and you will get your results the …
Would give a 0 if i could!!! Went by ambulance, paramedics were rude and careless. This hospital is the worst i have ever been to. Everyone had an attitude and was rude, everyone seemed like they didn’t know what the heck they were doing. …
They dont care for their eldery patients..my grandfather was here when we came to check on him he was without any blankets he was freezing he had an accident where he couldnt make it to the bathroom in time and they left him like that until we came and changed him ourselves..2 nurses were helpful but the rest are trash.
I’m a person concerned with results. Thorek was clean and precise and all the employees there were kind and respectful. Which is most important to me. However, the process of setting up an appointment and resolving a clerical issue from a …
Overall a good hospital but the operator I talked to was extremely rude. I only asked a few questions and she was giving attitude the entire time. She also had no manners and hung up promptly without saying anything. I work in customer service and the person I talked to should not be answering phones.
I went here for a colonoscopy and thought it was a decent experience. The only problem I encountered was that they handed me an orange juice after the procedure and I dropped it. Sorry but it is probably not a good idea to give someone a …
I adored how rapidly and decent the woman at the counter gone to me and my beau. He came to get an EKG and everything was quick and individuals were so decent. I’m another attendant so strolling into a lovely hall and being welcomed by everybody benevolently makes me need to work here.
Worst ER experience of my life.. You will get better and more efficient treatment from a middle school nurse . I have been currently waiting almost 5 hours and still counting. People have arrived after me and received treatment before me. …
When I arrived at the ER the staff didn’t tell me I had to sign in so I sat down for an hour waiting to be admitted. The doctor that called my family didn’t tell them how critical health I was in. When I obtained my medical records I saw …
Litterally saw a doctor (dr Andrews?) walking around a waiting room with his mask around his neck during this pandemic. If he can’t take the protection of others in a waiting room seriously, how does he do with patients he’s actually …
We been waiting on the ER for 2 hours, my mom has a kidney infection and has a lot of pain, and nobody take care of her they just keep saying we will take care of her really quick and we still waiting, another person came behind us and they …
Possibly the scariest ER I have ever been to. Had a minor issue and decided to take them up on their constant “no wait ER” billboards I see around the neighborhood instead of going all the way downtown. ER was absolutely deserted/there was …
Google readers: I preface this by writing I know there have been multiple reviews here contrary to mine. That is why I am writing today. I am a private person, and prefer to not make public declarations. However, the care I have received …
That’s the worse hospital ever ! They’re not helping, they’re talking bad to the patients. I went to get tested for COVID they’re mean and wasn’t talking nicely. I explained my situation I have a flight few days later and I will need my …
They tried to use that I am an immigrant to dupe me into paying from my own pocket 2000 dollars for annual PCP visit. Thankfully insurance annulled most of the charges. I think the way how they operate their business is close to criminal activity. What if I didn’t have insurance?
I don’t share the same experience as the other reviewers. I had to go in last week for surgery and was pleasantly surprised to find my experience to be far from negative. My team was great! Thanks again to Tim, June and Mark! You guys are …
If I could give this place a zero, I would! Stay FAR away!! Their staff from Aides all the way up to administration is beyond rude!! You can forget about receiving calls back from anyone pertaining to how your family member is doing and …
Okay, I just left the ER. I came in stating I had a staph infection and it took an hour to get in. They put me in a hallway with a curtain with no privacy and the nurse asks me if I’m there for a sore throat. The doctor asked if I was there …
They have such a horrible service now and it seems like I’m not the only one that thinks that. We are scared for my grandma to be in this hospital. No one can stay with her due to covid new rules. The nurses are rude when you call for …
Hands down worst hospital experience ever. Horrible communication in reception and resource department; poor and lazy attitudes- charge nurse in ER Ana; the MD in the ER tonight was dismissive, when asked to speak to supervisor they kept …
Thanks to the emergency rooms for efort to finde my health problems. But a big difference in a treat a patient with insurance and no insurance expecialy from Dr Greenspan (I was telling I am not feeling well and he said I DON’T HAVE …
My Son and I were patients for over 13 years until my Dr’s new receptionist decided she didn’t like us and made our lives a living hell. The Manager refused to return my calls and never did anything about the situation. This receptionist …
I cant possibly justify the bad reviews about this hospital. I went there to the emergency room after a rear end collision. My experience was superb and comparable to Highland Park hospital. Friendly staffs all around from the Security …
like. they did save my life. but that’s basically the bare minimum for hospitals. and for some reason when i tried to follow up with a specialist they wouldn’t give me an appointment and just made me wait in line for two hours before …
My wife and I brought our daughter to the ER on 850 W Erie last night. I wanted to bring to your attention the terrible conditions we experienced in your rooms. …
Every one was nice except for 1 ortho Tech that felt like he could curse me out in a room with a camera that doesn’t record voice now isn’t that terrible 🤔 …
A disgrace for a health organization. You come in for basic checkup in good health only to leave sick with the amount of stress provided by the support team who lack minimum customer service skills. The lady behind the desk in room 102 is …
I am still in the hospital. I have NEVER left a review on google, but this is ridiculous. I was severely dehydrated, just came out of surgery, and asked about six people to help me make the air conditioning colder in my room. They totally …
The Hospital in Gen-rel, Seems to have trouble giving straight answers to straight questions…Prepare for getting run a rounds, allow them to do so, with standing great patience on your part.
I loved how quickly and nice the lady at the counter attended me and my boyfriend. He came to get an EKG and everything was fast and the people were so nice. I am a new nurse so just walking into a pretty lobby and being greeted by everyone kindly makes me want to work here.
Given a chance I would give zero stars. I went to ER at 2AM wherein there were no patients and after waiting half an hr with my 20 month old I left the place, no one cares at all. If they can’t handle they should not have an ER, for people to live in an illusion that there is a Hospital to rely on.
If I could give this hospital 0 stars I would. The night shift is the worst! Have no compassion what so ever. The very own security was making fun of my dad mocking him and laughing at his pain. Very unprofessional! Had to wait over an hour …
I think most hospitals should have good reviews! maybe name of the hospital terrifies most people, especially with so much agonizing time with the Coronavirus. From some little experience here, it seems that there are good but not …
Very disrespectful front desk people. Had me waiting almost half an hour for the emergency room. The lady at the pharmacy (the black one) was very disrespectful & rude to this hispanic lady. I don’t know why the front desk people have rude …
The doctors and nurses were all really nice and helpful, but every person I talked to at reception was horrible. They were unnecessarily rude and acted like doing something as simple as making a follow-up appointment was a total hassle. …
I will admit this was my first time ever going to a hospital / emergency in my 29 years… so I don’t know what I’m supposed to expect but I did not feel cared for. Long story short ….. I saw 6 different doctors , never at the same time. All …
The ER has been one of the worst experience. Anybody to take at leats the vitals to patientes waiting for 5 hours at the waiting room. The registration lady didn’t care and nobody responded. Terrible treatment to patients. They have to improve the quality of service. I will contact the BBB.
I was referred to Dr Barsky in dermatology for a a few bumps growing on the top of my foot.
I waited 45 minutes in the lobby. I had to cancel and reschedule because of the …
AVOID AT ALL COSTS! This ER is terrible. Would give 0 stars if I could. The lack of compassion is disgusting. Hospital workers laughing at our ill family member as they laid on the waiting room floor alone before we could get there. Left him laying there to laugh with no triage or vitals until we called and complained to check on him.
I’ve been there twice and both times the doctors were completely unprofessional. The first doctor insulted me to my face for being poor and for being on County Care. The second was constantly giggling over my condition (I had a hole in my …
The physicians at the hospital are very friendly courteous and professional. I have only good things to say about Dr. Barsky and Dr. Hunniford. Other employees of the hospital hit or miss. My advice to fellow millennial trying to navigate …
Be careful letting your older mothers and fathers in here. I’ve had to come here often due to medical reasons and every time I see them treat the elderly terrible, laughing at them, blasting music in the nurses station, being ungodly rude, …
Floor 6 Night crew lied about me coming to visit my love one. I was told due to COVID no visitors allowed. When I finally went to the website to see for myself it states visiting hours are from 11am-8pm limited to 2 visitors at a time. If …
Shockingly dysfunctional. Appalling conditions. Not an ounce of compassion or competence in sight. This place needs to be shut down immediately before more people are harmed.
Very disappointed. It took 1 min. of entering their ED before realizing what poor service this system offers. Left and went elsewhere. Waiting room smelled of urine. Proper protocols for emergencies weren’t in place. They should be …
It was the worst experience of my life, I got admitted for depression, the staff treated the patients like dog, the screams & cursed at the patients if they ask a simple questions,.. my roommate did not eat for days & nothing was done about it,
How can I describe this place ? Let’s say Jackson park hospital and loretto hospital had a drunken one night stand. This would be the result of that poor decision. the er staff is extremely ignorant. The people registering someone was …
READ THE REVIEWS. All the negative reviews are real. How are they still even open! Department of health needs to shut them down. Will be filing numerous complaints with the department of health and other departments. Was waiting in the …
The night before I went into my surgery I read all the comments about this hospital and I arrived super nervous for surgery. From the moment I walked in to when they prepared me for surgery, all the nurses and doctors treated me very well. …
They don’t care at all about patients, they just care about money. I had labs and exams done and never received any results or communication regarding a condition I have. Having those results on time would’ve help me a lot. I had to go in …
This is one of the worst hospitals I have ever worked with. I had X-rays taken on 11/11/2021, and I have not heard back from my doctor in a week and a half. I have called in every day for the past week trying to get an update and their …
Very very poor. ER Reception told me someone will come out to register me only to pack his bags and leave. Next shift was only coming in 30 min later. I was never registered. Still waiting with my shoulder injury
Stuck in the waiting room of the ER for 5 hours, starting at 4:30 on a Thursday. Security let 12 staff come in without masks, some walking around the wait area and having conversations with security. Other people in the room near me had …
This is a horrible hospital the people that own is disrespectful and want u to be slaves I interview there for cna the chief of nurseing is disrespectful rude to u in the interview make u feel low pretty much telling you if you work for …
If I could give a zero I would. Spent 7 hours in ER waiting for a nurse or Doctor to update on my Son-in-law after he had a seizure. Absolute joke of a facility. Front desk greeter was being used to collect information for the ER doc. …
DO NOT COME HERE! NOT WORTH IT! Came to the ER after injuring myself playing softball. Was mostly ignored, was not given the proper tests, told my injury was a sprain or meniscus tear after an X-ray (which can’t diagnose either of those …
Went to the Emergency room and was placed in a Urine soaked bed. Had to wear paper clothes for 5 hours reeking of urine. Thorek did nothing to help. Medical care was adequate but would never go back.
I had a laceration on my hand from glass. Not only did it take near 2 hours to get seen while still bleeding through multiple layers of towel. Once k was finally seen. The person who did my stitches not only used the wrong stich but didn’t …
I wouldn’t recommend this hospital to anyone. They don’t have a good online system that should link all the departments together. This hospital will expect you to bring a physical copy of a work/lab order from your doctor for an appointment …
Thorek has a terrible reputation that they live up to unfortunately. Dr. Huntingford doesn’t like to write out referrals for specialist. They have been chased down for 3 weeks now about a referral in addition to constant calls made about …
Really, take other people’s advice. Don’t come here if you need ER service. We came at 5:30. 30 minutes later, we were still waiting now, not for a nurse or a doctor, but for a receptionist to take our registration. Another 10 minutes …
This is the worst care I’ve had yet. Not only did it take 4 separate phone calls to get a “convenient” line to make an appointment (30 min later), I’m still waiting in the waiting room for an appointment that was for 4pm (it’s 4:45) and …
Conducted an interview with Oahn Tran whom is the HR director. The first interview went fairly well. The second interview was with the Chief Nursing Officer. I informed her that I have been out of the field for some time due to the fact …
Do not come here for help,they kept me waiting for 6 hours in the waiting room to be seen. These people are sadistic,do not come here for any help. Then they sit around and laugh at you in pain. Worst experience I ever had in my life with a hospital!!!
I brought my friend here when she was sick and it was a horrible experience. We waited 45 minutes in the waiting room throwing up. And then she had to wait another 45 minutes for the doctor to show up all by herself— passing out and …
Had me wait for hours. I had to remind the nurse I needed a throat swab for strep she told me the dr canceled it I asked her why she told me she didn’t know with an attitude. I felt so uncomfortable. I just walked out and went to another …
They do what is called systematic racism…. If you have any insurance namely private insurance outside of the state or county insurance they will GLADLY SEE YOU and expedite your visit!! If you have the regular Medicare your S-O-O-L …
My experience here was really traumatic. I didn’t get any care for hours and hours while doubled over in pain (which I later found out was sepsis). The nurses treated me with so much suspicion and coldness and put weird, untrue and …
I hate coming here. My mom had an appointment at 9:30am for an ultrasound. We ended up waited for one hour. Tried to ask help from registration front dest during the wait. No luck, too busy to care, and was told to go to radiology …
If I could give them zero stars because how unprofessional they are here I would. Went to primary care and the receptionist was rude, she told me I could have a seat when I didn’t let her know why I was there and when i cam back to tell her …
I wanted to review the Thorek Cafe in the lower level of the hospital. The cafeteria is amazing! I honestly would just come here for the breakfast. The food is amazing, the coffee is strong, and the prices are just right. Sonya made me the …
If I could give Zero stars I would cause this is a HORRIBLE hospital the E.r room is empty all the time I was there and after almost 3 hours of waiting I left to another hospital because they don’t know how to do they work. Idk how the E.r …
Great doctors, nurses and hospital staffs. Free Parking also across the street. Famous painting and Holliday decorations will light you up. Over time upgrade the hospital face entrance. …
Unbelievably underresourced ER.
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(Translated by Google) The worst communication care that forces you to stop two hours before the doctor supposedly arrives, even when you have just had surgery, you ask for an interpreter and they deny it …
(Translated by Google) It is the second time that I have my annual mammogram and I have always had an incredible experience at Thorek Memorial Hospital with friendly and health-conscious professionals. Clean environment. I can only thank …
Went to the ER and the hospital staff treated me like a dog. Left drenched in my own urine for hours and they did nothing. My fluids went out for hours and they won’t change it. The staff barking in my face for asking simple questions when my mind is still aloof. I still have nightmares about this place
They completely botched my simple checkup and leaving me hospitalized for weeks. I can’t work for the coming months the least they can do is compensate. Unprofessional! What a joke!
I had a terrible experience at Thorek Memorial Hospital. The staff was unfriendly and unprofessional, and the facilities were outdated and unclean. During my stay, I witnessed several instances of miscommunication and neglect, which led to …
Bad staff.
Unprofessional staff
Absolute nightmare.
Tret people with respect
Bad service
Very nice atmosphere!
Rude!
Nice people.
Horrible place !!! not recommended
There for a routine doctor’s visit.
LADY IN 305 IS SO RUDE AND UNPROFESSIONAL
Great hospital doctors and staff are great
I don’t even know why this place is opened. Just Horrible!!
Don’t go to this hospital！Save your money！
Came in for a panic attack Ma fast for three hours
Awesome service went there for my green card paper medical
American Hospital when I was born here
If I. Could give them a -1 I would
Very helpful people in the pharmacy.
Very slow and unorganized at this point
Super sub par care. The nurse was very nice.
Terrible place. Use to be called”The Chop Shop.
Terrible service took hours to. Be regisgered with 3 people in the room
The nurse was very nice and Doctor golflees
Was a very nice
place is horrible they dont care about cancer patients bad place stay away
Horrible hospital never go here ever almost killed me years ago
Appointment at 1:30 wasn’t seen until 3:30. Not lying.
The worst run place not enough employees to check people in. Employees are rude and not friendly.
Very friendly & helpful staff. I will definitely return if there’s another problem
Wonderful customer service. A family member has been there and I was treated with respect.
Horrible staff.
The only thing they do fast is cashing in the money because they are anything but friendly.
The worst hospital in my opinion
Handled several issues with a few different doctors without one hitch. Pharmacy is there too.
Stay away if you are LGBTQ!!!
The rudest hospital ever! Don’t waste your time they could care less about you!
Weiss first worst experience of my life Thorke second they both suck your better off dead then going to either one !
Had a asthma attack they told me I was 100% and gave me a treatment but I’m still having chest pain
The nurse that took care of me was incredibly rude
Nice
The nurse literally told me to wait a week to call back when I was in the state of an emergency.
Went to the ER for what turned out to he nothing. Got right in. No one was there. Super fast service. No complaints.
As hospital I’ve stayed at worse. Clinic is better than the ones that are at the big chain stores.
I am very disappointed with this hospital. I will never come here again. Very poor communication!
Horrible hospital with horrible service.
Everybody here is amazing. From the staff, security, nurses, to the doctors. My stay was excellent and very successful. 5/5
This place is stuck in the 90s. Can’t get anything done unless you remember the freaking paper copy from several months ago.
My son was hospitalized there. Everyone was kind and answered all of my questions. Great Hospital. I give it 5 🌟 …
The security guard kicked me out for having a panic attack! If i could i would give this place a zero! I have never been so mistreated!
THE PEOPLE ARE VERY NICE AND PROFESSIONAL. THEY REQUIRE A MASK AND TEMPERATURE READING.
THEY TAKE YOU TO YOUR APPOINTMENT IN A WHEELCHAIR.
FANTASTIC
Probably the worst hospital you can go to in the area, but if it’s in your insurance network, you won’t die… probably…
Horrible hospital! The employees are rude, unprofessional, uncaring and totally feckless.
If I could give this hospital a 0 I would. I went to the hospital with chest pain I waited in the emergency room waiting room for half an hour then triage another hour went into a room and the doctor tells me I could go home with nothing done no blood work he did not even listen to my heart.Dont go to this hospital
Excellent service and they care health of people
AVOID THIS HELLHOLE EVEN IF YOU ARE DYING! THEY HAVE SENT ME INTO COLLECTIONS AND I HAVE NEVER STEPPED FOOT OR EVEN HEARD OF THIS HOSPITAL UNTIL I RECEIVED A BILL FROM THEM SAYING I OWE THEM MONEY. AND WHEN I CALLED TO DISPUTE THIS CLAIM, …
very bad experience, they basically charge me 1300$ for doing ABSOLUTELY NOTHING. they said it was an emergency physician charge but i have to wait almost 2 hours to get any service. VERY BAD DONT GO AT ALL.
BECAREFUL PRACTICES INSURANCE FRAUD. Charged for something I never received results for. SENT MORE BILLS.
Holding a patient 30+ hours without being evaluated is the definition of poor care.
0 stars if I could , this place is a absolute nightmare. dirty , you have to do back flips to get a nurse , doctors… haven’t seen any . Worst hospital that I have been to .
I been coming to thorek since 2003 use to be a very good hospital , lately over the past two years i notice a big change in service the people who answer phone for appointments are beyond rude these days they hired a lot of trash baskets to …
Iam getting admitted in today
Hospital experience overall was excellent.Besides having an excellent surgeon,(Maria Osipova),the employees@Thorek,assistants,RN,s CNA,s & other Administrators were all friendly & helpful.
Rude, unprofessional and liars. Do NOT go there. Ever. You’ll be helped by grocery employee better than the hospital staff at this hospital. Zero. Zero. Nulla.
This Hospital offers great service & gives Satisfactory results. This is the place to go to, to have good health. Excellent customer service, Dr. Dias is very professional & such a sweetheart.
I went to Thorek hospital and the intake person was very unprofessional and when I ask to speak to a manager the manager got on the phone and totally refused to engage in a conversation with me. And I have been going there for over twenty years and it’s the first time I ever in counter such horrible treatment at that place.
Do not go here for any doctor appointments!! The patients who go here have noooo regard for others. Not enough mask or sanitizer in the waiting rooms. Horrible!
If I could give this zero stars, I would – this place is a nightmare. The staff is incompetent, you will end up waiting over an hour (even when you show up 15 minutes early to your appointment) and the negligence displayed is almost criminal. Please find somewhere else to go if you value your health.
This is the hospital I was sent to for the original MRI and Cat Scan. They held half of my body in the MRI tube after making my pelvis bleed with the catheter (cathode ray tube imaging tool). In images from the August 2013 posted to Haarp …
Dr. Teresa Tam spent about two minutes with me, it that. Didn’t listen to anything I was trying to explain. They said they would call with test results, waited two weeks until I finally had to call them and be put on hold forever.
The ED Dr.’s Dr. Piverger and Majumdar are the greatest, RN’s John, Gay and Sergio are fantastic. I have a brain aneurysm and got extremely ill, they got me stabilized and took fantastic care of me so I could get to my PCP. The head of the ED Dr. Goldstein is the greatest.. Love these guys!!
Terrible experience here. Waited weeks to hear test results only to find out they had been “lost” I was expected to pay for the visit and to come back. This “hospital” is a joke. Take a look at some of these other 1 star reviews.
Came in complaining of chest pain & shortness of breath… 3 hours later I’m still sitting and waiting to be seen. Thank god I’m not dead yet.
The most terrible hospital I’ve ever seen, I gave one star is all because of the guy who answered the phone yesterday he was professional and patient and able to answer my question. The star is for him, otherwise they will have no star at all. Ladies who work at the hospital, terrible service, not professional at all!
With the exception of the ER front desk, the admin staff were scattered and unorganized (the man who answered my first call seemed unable to follow what I was saying). Our appointment was at 9am, and we’re still in the waiting room at 12pm. Don’t see a specialist here if you can help it.
I don’t know what the Hate is about. They fixed my mental health and discovered a problem created by lithium. A little unorthodox, and quarantine in place, but this place did what Northwestern memorial, Rush, and Linden oaks in suburbs couldn’t do- like my life again.
Really disappointing service. I waited 52 minutes for a doctor that was late and then behind on appts. They told me it was fine to come in for vaccinations and when I showed up to get them they told me they didn’t do them. Most frustrating experience ever. I won’t be coming back here ever again.
My mother in law got a great service from ER on January 6, I had asked the nurse and the doctor name, but I lost that piece of paper. They did great job . Thanks
Mental health division are filled with bullies…. the “counselors” will take any opportunity to pounce on you. The P.D doctors are all oversea doctors. The nurses are all vocational nurses from the bottom of the barrel. Horrible hospital if someone mentions thorek deny deny deny
Came in treated like a dog. Pushed to an empty room. Cold no blankets. No medical staff arkund here the ER doc got here ‘2 minutes ago and didn’t know what the he’ll was going on with anyone’s case. Dr. Tatka has no idea what he’s doing.
I was taken to the emergency room and was held hostage when I demanded to be let go. I was fine and had no medical risks that warranted them keeping me restrained in a bed. I now have huge medical bills coming in. Absolutley a horrible experience!
It is the worst customer service I had ever experienced. I came with my mother for her appointment. We check in on time.. it has been two hours waiting and we still did not see the doctor. The lady at the desk is unprofessional and not cooperative. I do not recommend such a hospital at all!!!
The guy who works at the front is so rude. I think his name is Joe and works for an orthodontist. The doctors are very nice and friendly.
Thorek hospital SAFE HARBOR filed for no need scanner for the nurse on 3 East. A hospital must supply the nurse for what she /he needs to to the job. Also the staff lied I asked a CNA to pass meds, real LIARS. Hook Alex to a lie detector test, he won’t pass.
If you have another option, you should go there instead. The best thing I can say about Thorek is that most of the reception staff were very courteous and helpful. The doctors on the other hand were rude and obviously could care less.
CFO is a nasty person… He refused to speak too me. I have Money due back to hospital was looking for the best person to speak with because the old Finc person was no longer here. Guess they dont want their money. Its now going to a trust for charity.
First off I’ve been waiting for almost 2 hrs to be called, when my name is called she tells me I can’t register without my my Drs orders which was faxed to them . This is the third time that I’m here because of them not having things in the …
During her stay here, my mother reported being confined to her bed, not being allowed to leave it even to go to the bathroom, which meant she also spent a lot of time sitting in a soiled diaper, or diaperless, in a soiled bed for extended …
My experience was pretty positive here. The staff was very friendly. The service was pretty fast. One can get a little lost while inside the building. However, it is not that big of a building for it to be a big deal.
Still fighting with their billing department because my annual physical was coded incorrectly and I was charged $270. Don’t ever go to this hospital. The Dr I saw was very professional and knowledgeable, but everyone else I’ve dealt with there is completely clueless.
Do not go here the dermatologist here are worse previous Dr. Spero he was worse ever!!I was happy to meet the new one my insurance don’t work to go somewhere also Dr. Barsky he is so complicated he doesn’t even no what he is doing. Waiting is waisting time!!
Dr Hunniford and nurse Delilah Flores saved my dad’s life after he had a seizure due to a new medication that he was taking. Dr Hunniford has an excellent bedside manner, he was very thorough and patient while explaining the causes of the …
Waited 4 hours in the emergency room for a nurse to come out and say, we haven’t open. We open at 7 am for emergency.
My mother and my daughter are patient’s of Dr. Hunniford they love him so much. He is caring, thoughtful and understanding. He always makes them feel like they are his favorite. I feel comfortable knowing they are in good hands. My mothers …
After a short wait in the Emergency Department, we saw a Board Certified ER physician. She is very experienced, and works in a major trauma center, as well as Thorek. She was a good listener, and provided very competent care. …
I had a procedure at Thorek this week. All the staff in Same Day Surgery were kind, professional and patient with me. I had a great experience there. Thanks to the entire staff in that department.
This summer was one my most stressful time of my life. I walked to the Er twice in A week with severe back pain. The 2nd visit to the Er. the doctor was amazing! He really helped me get setup with a amazing Dr. John Hunniford (since I’m …
I’m starting to think Thorek may be a scam of s hospital, deliberately keeping here longer without having my primary physician to meet with me. I’ve been here an entire day and have seen two doctors, both who said I could leave anytime, but …
I’ve been trying to reach these people for the past four months, and nothing. A Hospital should not disregard a humans life like this. Fortunately I’m not dying but come on, it’s been four months and they still haven’t picked up when I have …
Honestly who makes people wait a hour and a half in the waiting room to be seen when they have chest pains. I will say the doctor and nurse that saw me was really cool.
My sister went through the ER and was admitted. Dr. John Hunniford and the nurses that I talked to were very comforting, professional, and showed compassion for my sister. Would go back here because of Dr. Hunniford and these nurses.
When I first arrived at the hospital, I had to register and then sit in the waiting area. I got there at 10:00 am, but for some reason I my name wasn’t called unit 11:00 am. My appointment was actually at 10:15 am; therefore that was a 45 …
DO NOT COME HERE!! Worst hospital in Illinois if you have a choice between coming here and laying bleeding in the street your better off in the street. Sat in the waiting room for 4 HOURS BEFORE I WAS EVEN SEEN BY A NURSE! LET ALONE THE IMCOMPITENT MEDICAL STAFF. Worst hospital ever I would give it no stars if i could.
Horrific and dreadful. I read many reviews prior to scheduling appointment and I totally regret my decison. You can still goto this hospital If u fall in below categories …
If I could leave no stars I would. They were late with no apology. I was in and out and told just stop taking birth control. I went back and talked to them and they said they are going to send an MRI but they need to wait on my …
DO NOT GO HERE! I have been seeing Dr. Gordon for the past 3 years and she has been fine, but the staff here is just horrible. I had to switch doctors due to my insurance (honestly thank god I don’t have to go here anymore) and I called …
WORST EXPERIENCE EVER. I was taken to Thorak hospital by an ambulance because of a suicide attempt. I took enough to where I shouldn’t be alive, but I am to tell this story. A friend brought me by ambulance, I remember absolutely nothing …
Today was my first time at Thorek hospital and I have to tell you every person that works there was very kind and did their jobs very well and treated everyone as a valued client. Thanks for the amazing service
I had to wait two months to get an appointment with Dr Spero. He had me wait in his office for 50 minutes while I could hear him out in the hallway talking about his upcoming trip to Florida. When he finally came in to the office, I told …
Let me give you the lowdown on this hospital,So you can avoid it at all costs.I have been to this hospital several times in the past 20 years for varying aliments.Each time I was in unbelievable pain.I am not the type of person who yells or …
I’m POA for a patient and they are treating him for some kind of infection in his blood and I never got a phone call to let me know and no one is telling me what’s going on worst experience with a hospital ever
Thorek Memorial Hospital is the WORST Hospital I have ever been to! I went today due to someone cancelling their appointment, my appointment was at 11:30am. I ddnt get to see the doctor (DESPITE MY SO CALLED “APPOINTMENT”), and didn’t get …
Absolutely DISGRACEFUL service – received surgery from Dr. Francisco Bianco this summer and immediately got complications from it. I went back in under the suspicion that my wound was infected – it was, but they said they couldn’t do …
If I could give this hospital zero stars, I would. The staff is super unprofessional and unpleasant. The billing department is a mess as well. Very poor bedside manners too! Do not recommend
I arrived at 7:23pm…. I was seen, diagnosed, and discharged by 8:55pm……
The staff was very friendly and nice…..
I have a very bad cough and I was afraid to talk too close to the nurse and she …
This is the worst hospital I have ever been to. I work in a emergency room and the service my kids and I received was horrible! I was in a car accident on Saturday June 3, 2017, my kids and I were taken there to get checked. I was ok but my …
I was rushed here Wednesday July 11th after passing out at school and I needed to use the bathroom and told a crisis worker that cane into my room and she went to go get the nurse to unhook me but instead of her coming in I had to drag the …
Worst hospital and customer service I have ever had. Waited on hold for over 30 minutes to reschedule an appointment and then was transferred to another line where I waited on hold for 20 minutes and still never spoke to anyone. …
Although the ER is usually empty, the service is too slow. People at the ambulatory are rude and disrespectful , we had to pay for an arm cast because they thought because we were hispanic we won’t pay. On the bright side, the specialists are friendly and fast.
Don’t go here. They’re very slow and rude, I was in the ER and in absolutely agonizing pain (to the point where I was throwing up because of it) and Dr. Piverger was blunt, inconsiderate, and wildly condescending. After doing 2 different …
My name is Ismar Malakaj and I just wanted to share my excellent experience that I had staying with Thorek for about 4 days and currently still occupying a room until hopefully tomorrow. I have been to numerous hospitals in the last 10 …
Doctor Anthony Bekkerman who works in emergency room is a very good doctor! I really like this doctor from ER. He was very good,knowledgeable,fast and professional. I wish all doctors in ER were like him. I am talking about doctor Anthony …
The staff look and act like they’re higher than a kite and while we were one of literally 3 people in the waiting room, it took 3 and a half hours to see us. In the ER, there are a small amount of patients and we have not been seen yet. I …
I was admitted through the ER and received ZERO care. I was unconscious and my family was not allowed to be in the same room as me. The staff never checked in on me, never asked for my medical history, and failed to take any of my insurance …
02/05/2019 I went in for foot surgery and all the staff and doctors were real nice but when the surgery was over with the nurse handed me my persciptions and for pain it was pretty much a joke – 30 -Tylanol 3s . I’m like what is this ? …
On 1/24/19 Thursday I was going to my doctor appointment when I got on the elevator I got stuck on there it took 15 min to 20 min to get someone to help me the operator wouldn’t even stay on with me see if I was ok there security sucks …
TERRIBLE, HORRIBLE experience if an ambulance tries to take you there beg them to take you to another hospital.
Head of nursing is rude and out of touch. And reading the reviews i’m not the …
Unfortunately had to receive an outpatient procedure here because it is where the professional office of my doctor is. …
Ended up waiting 3.5 hours for a scheduled appointment to see a doctor for all of 5 minutes. Was continuously told it’d be just 20 more minutes or that I was the next person in line several times. People came and left before me. On a …
Going there is an all day event. Like……. At minimum you’re gonna be there 5 hours. If your appointment is at 12pm, get there at 3 & you’ll only have to wait about 45 minutes.
Thorek bad been nothing but a scary experience. Very unorganized. They don’t know what they are doing. I have not gotten proper care only gotten worse due to their negligence. I’m writing the BBB and filing a complaint. Don’t go
Say what you will about this hospital. 1. They saved my life.2.I received personal care from some of the the best Doctors and nurses in the city. 3.They are thourough and have top notch diagnostics. 4. They care and treated me like family. …
This has to be the most horrid medical facility I’ve ever had the displeasure of visiting. With the exception of about 2 nurses, the staff has some of the worst bedside manner I’ve ever witnessed. They behave as though caring for patients …
If I could give this place a zero star rating I would. This place is a joke of a medical care facility. The people that answer the phone: rude and unhelpful. The people at the front desk: rude and unhelpful. The nurses and practioners: they …
I love my doctor here, but unfortunately the staff is terrible.
They are unprofessional and cannot even draw blood. Their anthesologists might …
I HIGHLY RECOMMEND you stay away from this so called Hospital. Room 305 has one of the most RUDE and UNPROFESSIONAL front desk receptionist/Nurse (Black Older Lady) I have ever encountered. 1) I was supposed to receive a call from them …
My mom fell down a set of stairs while helping me move. We came over to Thorek to get her checked out for possible stitches on her hand and a concussion check. There was no one in the waiting room when we arrived around 10:00pm. Jazzmen at …
The worst hospital ever…. the lady at the emergency recording, her claws are more thick and longer than Eagles. Very rude environment and careless. Four hours without checking your blood pressure (Emergency). some including myself had to go to Weiss Hospital after over four hours without care.
I booked an appointment 2 months out with Dermatologist, Dr. Spero. I requested to the nurses to include in my appointment time both an assessment and surgery on the same day. I paid my co-pay of $60.00 just to be referred to another …
I am stuck in the waiting room not allowed to see my partner who was rushed by ambulance because of their covid policy, yet the emergency room security and registration employees don’t seem to wear masks. If he wasn’t taken my ambulance, I would have taken him to literally any other hospital. I’ll be filing a complaint with the state.
The nursing staff and doctors are truly amazing and very helpful, thorough and accommodating, if I could give them 10 stars I would. The registrar however if I knew her name I’d give her 1 star. I went into the emergency after having a …
Great customer service. My nurse TIM was of the most help and deserves a raise. He made my stay there great in a not so great time. Thanks Tim!
I went in for my first time mammogram 3 days ago. I was scared to death but Michelle was amazing. She guided me through the entire procedure step by step and put me at ease. The 3-d technology is amazing and you will get your results the …
Would give a 0 if i could!!! Went by ambulance, paramedics were rude and careless. This hospital is the worst i have ever been to. Everyone had an attitude and was rude, everyone seemed like they didn’t know what the heck they were doing. …
They dont care for their eldery patients..my grandfather was here when we came to check on him he was without any blankets he was freezing he had an accident where he couldnt make it to the bathroom in time and they left him like that until we came and changed him ourselves..2 nurses were helpful but the rest are trash.
I’m a person concerned with results. Thorek was clean and precise and all the employees there were kind and respectful. Which is most important to me. However, the process of setting up an appointment and resolving a clerical issue from a …
Overall a good hospital but the operator I talked to was extremely rude. I only asked a few questions and she was giving attitude the entire time. She also had no manners and hung up promptly without saying anything. I work in customer service and the person I talked to should not be answering phones.
I went here for a colonoscopy and thought it was a decent experience. The only problem I encountered was that they handed me an orange juice after the procedure and I dropped it. Sorry but it is probably not a good idea to give someone a …
I adored how rapidly and decent the woman at the counter gone to me and my beau. He came to get an EKG and everything was quick and individuals were so decent. I’m another attendant so strolling into a lovely hall and being welcomed by everybody benevolently makes me need to work here.
Worst ER experience of my life.. You will get better and more efficient treatment from a middle school nurse . I have been currently waiting almost 5 hours and still counting. People have arrived after me and received treatment before me. …
When I arrived at the ER the staff didn’t tell me I had to sign in so I sat down for an hour waiting to be admitted. The doctor that called my family didn’t tell them how critical health I was in. When I obtained my medical records I saw …
The only reason I gave this place 2 stars is that my girlfriend did leave here feeling better than when we came. …
Litterally saw a doctor (dr Andrews?) walking around a waiting room with his mask around his neck during this pandemic. If he can’t take the protection of others in a waiting room seriously, how does he do with patients he’s actually …
We been waiting on the ER for 2 hours, my mom has a kidney infection and has a lot of pain, and nobody take care of her they just keep saying we will take care of her really quick and we still waiting, another person came behind us and they …
Possibly the scariest ER I have ever been to. Had a minor issue and decided to take them up on their constant “no wait ER” billboards I see around the neighborhood instead of going all the way downtown. ER was absolutely deserted/there was …
Google readers: I preface this by writing I know there have been multiple reviews here contrary to mine. That is why I am writing today. I am a private person, and prefer to not make public declarations. However, the care I have received …
That’s the worse hospital ever ! They’re not helping, they’re talking bad to the patients. I went to get tested for COVID they’re mean and wasn’t talking nicely. I explained my situation I have a flight few days later and I will need my …
They tried to use that I am an immigrant to dupe me into paying from my own pocket 2000 dollars for annual PCP visit. Thankfully insurance annulled most of the charges. I think the way how they operate their business is close to criminal activity. What if I didn’t have insurance?
I don’t share the same experience as the other reviewers. I had to go in last week for surgery and was pleasantly surprised to find my experience to be far from negative. My team was great! Thanks again to Tim, June and Mark! You guys are …
If I could give this place a zero, I would! Stay FAR away!! Their staff from Aides all the way up to administration is beyond rude!! You can forget about receiving calls back from anyone pertaining to how your family member is doing and …
Okay, I just left the ER. I came in stating I had a staph infection and it took an hour to get in. They put me in a hallway with a curtain with no privacy and the nurse asks me if I’m there for a sore throat. The doctor asked if I was there …
They have such a horrible service now and it seems like I’m not the only one that thinks that. We are scared for my grandma to be in this hospital. No one can stay with her due to covid new rules. The nurses are rude when you call for …
Hands down worst hospital experience ever. Horrible communication in reception and resource department; poor and lazy attitudes- charge nurse in ER Ana; the MD in the ER tonight was dismissive, when asked to speak to supervisor they kept …
Thanks to the emergency rooms for efort to finde my health problems. But a big difference in a treat a patient with insurance and no insurance expecialy from Dr Greenspan (I was telling I am not feeling well and he said I DON’T HAVE …
My Son and I were patients for over 13 years until my Dr’s new receptionist decided she didn’t like us and made our lives a living hell. The Manager refused to return my calls and never did anything about the situation. This receptionist …
I cant possibly justify the bad reviews about this hospital. I went there to the emergency room after a rear end collision. My experience was superb and comparable to Highland Park hospital. Friendly staffs all around from the Security …
like. they did save my life. but that’s basically the bare minimum for hospitals. and for some reason when i tried to follow up with a specialist they wouldn’t give me an appointment and just made me wait in line for two hours before …
My wife and I brought our daughter to the ER on 850 W Erie last night. I wanted to bring to your attention the terrible conditions we experienced in your rooms. …
Every one was nice except for 1 ortho Tech that felt like he could curse me out in a room with a camera that doesn’t record voice now isn’t that terrible 🤔 …
A disgrace for a health organization. You come in for basic checkup in good health only to leave sick with the amount of stress provided by the support team who lack minimum customer service skills. The lady behind the desk in room 102 is …
I am still in the hospital. I have NEVER left a review on google, but this is ridiculous. I was severely dehydrated, just came out of surgery, and asked about six people to help me make the air conditioning colder in my room. They totally …
The Hospital in Gen-rel, Seems to have trouble giving straight answers to straight questions…Prepare for getting run a rounds, allow them to do so, with standing great patience on your part.
I loved how quickly and nice the lady at the counter attended me and my boyfriend. He came to get an EKG and everything was fast and the people were so nice. I am a new nurse so just walking into a pretty lobby and being greeted by everyone kindly makes me want to work here.
Given a chance I would give zero stars. I went to ER at 2AM wherein there were no patients and after waiting half an hr with my 20 month old I left the place, no one cares at all. If they can’t handle they should not have an ER, for people to live in an illusion that there is a Hospital to rely on.
If I could give this hospital 0 stars I would. The night shift is the worst! Have no compassion what so ever. The very own security was making fun of my dad mocking him and laughing at his pain. Very unprofessional! Had to wait over an hour …
I think most hospitals should have good reviews! maybe name of the hospital terrifies most people, especially with so much agonizing time with the Coronavirus. From some little experience here, it seems that there are good but not …
Very disrespectful front desk people. Had me waiting almost half an hour for the emergency room. The lady at the pharmacy (the black one) was very disrespectful & rude to this hispanic lady. I don’t know why the front desk people have rude …
The doctors and nurses were all really nice and helpful, but every person I talked to at reception was horrible. They were unnecessarily rude and acted like doing something as simple as making a follow-up appointment was a total hassle. …
I will admit this was my first time ever going to a hospital / emergency in my 29 years… so I don’t know what I’m supposed to expect but I did not feel cared for. Long story short ….. I saw 6 different doctors , never at the same time. All …
The ER has been one of the worst experience. Anybody to take at leats the vitals to patientes waiting for 5 hours at the waiting room. The registration lady didn’t care and nobody responded. Terrible treatment to patients. They have to improve the quality of service. I will contact the BBB.
I was referred to Dr Barsky in dermatology for a a few bumps growing on the top of my foot.
I waited 45 minutes in the lobby. I had to cancel and reschedule because of the …
AVOID AT ALL COSTS! This ER is terrible. Would give 0 stars if I could. The lack of compassion is disgusting. Hospital workers laughing at our ill family member as they laid on the waiting room floor alone before we could get there. Left him laying there to laugh with no triage or vitals until we called and complained to check on him.
I’ve been there twice and both times the doctors were completely unprofessional. The first doctor insulted me to my face for being poor and for being on County Care. The second was constantly giggling over my condition (I had a hole in my …
The physicians at the hospital are very friendly courteous and professional. I have only good things to say about Dr. Barsky and Dr. Hunniford. Other employees of the hospital hit or miss. My advice to fellow millennial trying to navigate …
Be careful letting your older mothers and fathers in here. I’ve had to come here often due to medical reasons and every time I see them treat the elderly terrible, laughing at them, blasting music in the nurses station, being ungodly rude, …
Floor 6 Night crew lied about me coming to visit my love one. I was told due to COVID no visitors allowed. When I finally went to the website to see for myself it states visiting hours are from 11am-8pm limited to 2 visitors at a time. If …
Shockingly dysfunctional. Appalling conditions. Not an ounce of compassion or competence in sight. This place needs to be shut down immediately before more people are harmed.
Very disappointed. It took 1 min. of entering their ED before realizing what poor service this system offers. Left and went elsewhere. Waiting room smelled of urine. Proper protocols for emergencies weren’t in place. They should be …
It was the worst experience of my life, I got admitted for depression, the staff treated the patients like dog, the screams & cursed at the patients if they ask a simple questions,.. my roommate did not eat for days & nothing was done about it,
How can I describe this place ? Let’s say Jackson park hospital and loretto hospital had a drunken one night stand. This would be the result of that poor decision. the er staff is extremely ignorant. The people registering someone was …
READ THE REVIEWS. All the negative reviews are real. How are they still even open! Department of health needs to shut them down. Will be filing numerous complaints with the department of health and other departments. Was waiting in the …
The night before I went into my surgery I read all the comments about this hospital and I arrived super nervous for surgery. From the moment I walked in to when they prepared me for surgery, all the nurses and doctors treated me very well. …
They don’t care at all about patients, they just care about money. I had labs and exams done and never received any results or communication regarding a condition I have. Having those results on time would’ve help me a lot. I had to go in …
This is one of the worst hospitals I have ever worked with. I had X-rays taken on 11/11/2021, and I have not heard back from my doctor in a week and a half. I have called in every day for the past week trying to get an update and their …
Very very poor. ER Reception told me someone will come out to register me only to pack his bags and leave. Next shift was only coming in 30 min later. I was never registered. Still waiting with my shoulder injury
Stuck in the waiting room of the ER for 5 hours, starting at 4:30 on a Thursday. Security let 12 staff come in without masks, some walking around the wait area and having conversations with security. Other people in the room near me had …
This is a horrible hospital the people that own is disrespectful and want u to be slaves I interview there for cna the chief of nurseing is disrespectful rude to u in the interview make u feel low pretty much telling you if you work for …
If I could give a zero I would. Spent 7 hours in ER waiting for a nurse or Doctor to update on my Son-in-law after he had a seizure. Absolute joke of a facility. Front desk greeter was being used to collect information for the ER doc. …
DO NOT COME HERE! NOT WORTH IT! Came to the ER after injuring myself playing softball. Was mostly ignored, was not given the proper tests, told my injury was a sprain or meniscus tear after an X-ray (which can’t diagnose either of those …
The chemo team is kind and very friendly (:
However My loved one was admitted here to the 6th floor and I want to believe …
Went to the Emergency room and was placed in a Urine soaked bed. Had to wear paper clothes for 5 hours reeking of urine. Thorek did nothing to help. Medical care was adequate but would never go back.
I had a laceration on my hand from glass. Not only did it take near 2 hours to get seen while still bleeding through multiple layers of towel. Once k was finally seen. The person who did my stitches not only used the wrong stich but didn’t …
I wouldn’t recommend this hospital to anyone. They don’t have a good online system that should link all the departments together. This hospital will expect you to bring a physical copy of a work/lab order from your doctor for an appointment …
Thorek has a terrible reputation that they live up to unfortunately. Dr. Huntingford doesn’t like to write out referrals for specialist. They have been chased down for 3 weeks now about a referral in addition to constant calls made about …
Really, take other people’s advice. Don’t come here if you need ER service. We came at 5:30. 30 minutes later, we were still waiting now, not for a nurse or a doctor, but for a receptionist to take our registration. Another 10 minutes …
This is the worst care I’ve had yet. Not only did it take 4 separate phone calls to get a “convenient” line to make an appointment (30 min later), I’m still waiting in the waiting room for an appointment that was for 4pm (it’s 4:45) and …
Honestly, take my advice and don’t come here if you need emergency assistance.
Simple way to put it is that you come here for ER service but instead they’ll …
Conducted an interview with Oahn Tran whom is the HR director. The first interview went fairly well. The second interview was with the Chief Nursing Officer. I informed her that I have been out of the field for some time due to the fact …
Do not come here for help,they kept me waiting for 6 hours in the waiting room to be seen. These people are sadistic,do not come here for any help. Then they sit around and laugh at you in pain. Worst experience I ever had in my life with a hospital!!!
I brought my friend here when she was sick and it was a horrible experience. We waited 45 minutes in the waiting room throwing up. And then she had to wait another 45 minutes for the doctor to show up all by herself— passing out and …
Had me wait for hours. I had to remind the nurse I needed a throat swab for strep she told me the dr canceled it I asked her why she told me she didn’t know with an attitude. I felt so uncomfortable. I just walked out and went to another …
They do what is called systematic racism…. If you have any insurance namely private insurance outside of the state or county insurance they will GLADLY SEE YOU and expedite your visit!! If you have the regular Medicare your S-O-O-L …
My experience here was really traumatic. I didn’t get any care for hours and hours while doubled over in pain (which I later found out was sepsis). The nurses treated me with so much suspicion and coldness and put weird, untrue and …
I hate coming here. My mom had an appointment at 9:30am for an ultrasound. We ended up waited for one hour. Tried to ask help from registration front dest during the wait. No luck, too busy to care, and was told to go to radiology …
If I could give them zero stars because how unprofessional they are here I would. Went to primary care and the receptionist was rude, she told me I could have a seat when I didn’t let her know why I was there and when i cam back to tell her …
I wanted to review the Thorek Cafe in the lower level of the hospital. The cafeteria is amazing! I honestly would just come here for the breakfast. The food is amazing, the coffee is strong, and the prices are just right. Sonya made me the …
If I could give Zero stars I would cause this is a HORRIBLE hospital the E.r room is empty all the time I was there and after almost 3 hours of waiting I left to another hospital because they don’t know how to do they work. Idk how the E.r …
Great doctors, nurses and hospital staffs. Free Parking also across the street. Famous painting and Holliday decorations will light you up. Over time upgrade the hospital face entrance. …