Thriveworks Richmond Counseling

Thriveworks Counseling & Psychiatry Richmond

Should I Seek Out Therapy? Could I Benefit? Have you ever stopped and thought, “Do I need to see a therapist in Richmond?” A lot of people … See more

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Thriveworks Richmond Counseling Contact Details

  • 5516 Falmouth St Ste 305, Richmond, VA 23230
  • 804-554-0356
  • Friday 7AM to 9:30PM
    Saturday 7AM to 6PM
    Sunday 8AM to 5PM
    Monday 7AM to 9:30PM
    Tuesday 7AM to 9:30PM
    Wednesday 7AM to 9:30PM
    Thursday 7AM to 9:30PM
  • https://richmondcounseling.org/
  • Twitter

Thriveworks Richmond Counseling Reviews ( 171 )

  1. Made two appointments and received a call on the day of the first appointment needing to reschedule per the doctor. Then showed up to the office for the next appointment and no one was there. Very unprofessional.

  2. This is the worst place I have ever been to. Not only were they unprofessional, they keep billing me for services I have never received. DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY. There are e ty of better options in the area.

  3. was charged a lot of money for two dissatisfying and unhelpful sessions. When I called to express my frustration and inquire about cancelling to get any of my money back, I was told no.

  4. The counseling is ok if not formulaic. The issue is with the cancellation policy. This is not a service for parents who have sick kids. I would not advise for any parents.

  5. At first, I was hesitant to speak with a counselor. However, Ms. Tyre has made the experience a positive and healthy option for me. I recommend Ms. Tyre.

  6. I had contacted Dr. Centore concerning my private practice. I was seeking some guidance in the direction I could take with it. He spent much time with me and shared openly his valuable knowledge. Dr. Centore was patient and even encouraged …

  7. Ashley crouch was incredible. Its not easy asking for help but she her approach is so calm and caring you don’t feel awkward talking about personal issues.

  8. It is a very easy place to come to. Friendly and thorough appointment making process.
    My time was well spent with my Therapist. She wasted no time getting to work on my issue.

  9. Anita Stoudmire at Thriveworks Richmond provides empathetic, kind counseling services to a diverse population. I would happily refer my clients to her for therapy!

  10. Although it was a little difficult to get scheduled, Emma made it worth it. The self scheduling shouldn’t be an option if they are going to just call a day or two after and tell you that you can’t have that appointment. …

  11. Thriveworks has been very helpful. The therapist really listens, and she does hands-on activities, such as games. Would highly recommend!

  12. Hope always late, saw her twice she cancelled on us twice once because she had a flat next because she didn’t feel well both times she tried to reschedule on the same day later in the afternoon. These were such serious concerns that she …

  13. Emma Rixxman was a wonderful resource during my mother’s hospice care and following her death. The loss of a loved one can be so devastating and it was so helpful to have Emma to help sort out my feelings of anger, grief and loss.

  14. Very disappointed with the erratic scheduling of visits for an adult child who really needs help. at least 1/3 of his visits were canceled for a range of reasons. As a concerned parent, seeing him be frustrated by this organization, not to …

  15. Emily has a wealth of knowledge and experience, together with empathy and genuine caring which makes her an effective therapist. She cares about the patients that she treats and it is evident in her manner and demeanor.

  16. Only gave two stars instead of one because the counselor I saw was kind. Just wish she did not work for such a money hungry company. The whole “subscription” concept is ridiculous, they are counselors not magazines. I left because the …

  17. I have been to 3 appointments and Toni has done an amazing job so far pinpointing issues and making a plan for treatment. I am very excited confident I will find the healing I need with her help.

  18. I’ve tried to seek help from this place 5 times now and am faced with a new barrier each time. The soonest they could see me was 3 weeks away and then they wouldn’t take my mom’s credit card to pay the $99 fee in order to make the …

  19. I have had nothing but positive experiences with Emily Jackson. If you are looking for someone who is truly willing to listen, provide sincere guidance, and have your best interest at heart, Emily is one of the best!

  20. Ashley Crouch is a dedicated and skilled clinician who is also a privilege to work with. She has a thorough un derstanding of many therapeutic modalities that allows her to help clients dig deeper and solve their problems. Ashley always puts her clients first!

  21. My decision to go to Thriveworks was to understand how I was feeling in a great time of confusion and need but meeting with Anita S. I found not only was I able to understand but to Know… Know how to become the continual better version of …

  22. Meredith Reed demonstrates compassion and positive regard toward anyone she works with or serves. She is a skilled therapist, and I highly recommend those seeking services to consider Meredith as your therapist of choice!

  23. I worked as a colleague with Emily Tyre as Military and Family Life Counselors for 4 years, often as co-counselors with couples. Emily always brought passion and energy and encouragement to our Soldiers and families and I know she will here as well.

  24. Emily is not only compassionate about her job but as with her clients as well. She goes above and beyond with her clients making sure they have what is needed to be successful as well as getting everything need for treatment.

  25. Anita Stoudmire is a great counselor. She knows how to listen and how to assist you with whatever you are going through. Not only is she a great therapist but she really enjoys what she does.

  26. Emily Tyre has an almost “motherly” approach in the way she communicates (and I mean this in a good way…as she never asked me to clean my room). While allowing me to comfortably communicate my issues, she helped me draw conclusions about myself that otherwise would have stayed deeply buried.

  27. Ashley Crouch is incredibly professional, knowledgeable, and empathetic. She helps you to meet any of your personal or professional goals. It is nice to finally have someone to hear you out and create a game plan. Highly recommended!

  28. They never showed for an appointment and charged my card a membership fee that I was never informed about, I was told that my card on file was just for administrative purposes and wouldn’t be charged. Do not recommend! Very unprofessional!

  29. My fiance’ and I decided to seek out pre-marital counseling, in which we were referred to Cliff Marsh. Being new to counseling, this experience was phenomenal! We identified goals through a variety of relational categories, and what was …

  30. I concur with the posting the previous person made. The great reviews brought me here and I was sick of dealing with stuffy therapists in the past. Dr. Cliff is fantabulous!, unconventional, and makes therapy feel like a conversation—no …

  31. Latoya Cotman is an amazing therapist she made me feel comfortable and welcomed.
    Ms.Cotman help me open up and she relates to you on so many levels. I love the …

  32. Emily is wonderful. She is a great listener and really helped talked me through a family crisis. She is connected with good resources, shares them readily and follows through on what she says she will do. Couldn’t be more grateful for her help.

  33. Angi DiSalvo is so easy to talk to. You hear sincerity. She is someone you want to keep going back to who makes you feel better. She is so caring. She is my new Go-to-person!

  34. I’ve had a great experience with Thriveworks, and would be giving five stars if it were not for the parking situation. Their current location is not conducive at all to parking. Their building has very few spaces for Thriveworks, and when …

  35. I honestly don’t know how this place maintains clientele. I have been going to Thriveworks for a year – this is not a review of my therapist but of the organization, Thriveworks. What exactly is my $99 entry fee and $9.99 a month getting me …

  36. Cliff Marsh—A++++! Love that Cliff insisted on being called by his first name, for one! ! I’m a PhD Candidate in Clinical Psych at VCU and was nervous at first, but thoroughly impressed by the experience of being a client. My fiance’ and …

  37. Mary Woods is a wonderful therapist. She works with individuals, couples, and teens. She is caring, non judgemental, and compassionate about helping her clients navigate life’s highway. She specializes in cognitive behavior therapy, …

  38. I sought out the services of Thriveworks – Richmond at a time when everything seemed to be falling apart around me. I had finally realized I needed help and I could no longer internalize my frustration and anger. After a quick response from …

  39. LaToya Cotman have been one of the best therapist my sister has had the pleasure of meeting. She has constantly been improving my sister’s anxiety and insecuties. Her techniques are phenomenal and I wish that all therapist are as great as …

  40. Working with Yvette Lopez was a great experience for me. Yvette is the ultimate professional. She’s a great listener and loves to help others. Those are qualities I look for in a counselor.

  41. I worked with Ashley Crouch. This was the best experience for a first timer(that doesn’t count school). The facility has no reception so it’s comforting to walk in, take a seat, and wait to be called. In 7 months, with hard work, i was able to get myself out of a rut and back into being functional. Highly recommend

  42. Miss Mary Woods is a wonderful therapist. I have been going through a long and ugly divorce she has been a blessing! She has help me so much! When I first started seeing her was severely depressed and had anger issues I suffer from …

  43. Alyssa Bilello has always been so easy to talk to. She is extremely warm and personable. Her down-to-earth personality and judgement-free mentality is an amazing combination. 10/10 highly recommend!!

  44. I’m truly appreciative to the care and guidance I recieved from Dr. Naharia Holt-Elliot. It’s extremely difficult to find a counselor that you can build rapport with and also have a space that’s free of judgement. She truly gives an …

  45. Definitely recommend Ashley Crough as your first/next counselor! She is bright and caring. She was able to quickly identify where the needs/issues were and provided insightful advice and companionship which would guide you through difficult times.

  46. I have not worked at Thriveworks but my previous supervisee works with Thriveworks, Liz Kenney! She is wonderful, patient, caring, provides empathy, and an outstanding social worker!

  47. I had the pleasure of working with Ashley Crouch for 1 1/2 years in the Cleveland area. You can tell she is most dedicated to helping her clients meet their goals and willing to go the extra mile for them. Her enthusiasm in what she does is contagious and she was always willing to support her colleagues in the work environment.

  48. Ashley Crouch is a remarkably kind and intelligent counselor, always willing to go the extra mile for her clients to help them achieve their goals and find inner peace. She has dedicated her life to the counseling profession, and you can …

  49. Alyssa Bilello is truly one of the kindest people I’ve ever met. She is empathetic, broad-minded, and patient. Alyssa is beyond a pleasure to work with. I strongly suggest her!

  50. Ms. Anita Stoudmire is an amazing clinician who brings great therapeutic activities and interventions to the services we provide. She is very open to listen and always provides a professional opinion when asked. It has been an amazing experience thus far and I know the best is yet to come.

  51. I’ve always been a bit skeptical of getting counseling, but I finally took the risk and reached out when I needed help. It was one of the best decisions I’ve made! Working with Emily has helped me gain the tools I need to better cope the …

  52. Ashley Crouch is a compassionate and remarkably thoughtful counselor who works diligently with her clients to help them live a positive and successful life where each client finds inner peace and tranquility. She has devoted her …

  53. Ashley Crouch is incredibly professional, kind, understanding and thoughtful. She works diligently to make her clients feel comfortable and understood, and would be the first to offer the shirt off of her back for those in need. I would …

  54. It has taken me years to find a counselor that I am comfortable with and confident in – until I met Meredith Reed. She is professional yet makes you feel like you’re confiding in a friend. I have been able to open up about things that I …

  55. Meredith Reed is a competent and compassionate clinician who genuinely cares about her clients. Her authenticity cultivates an environment of comfort – even amongst the most challenging (and necessary) of conversations. I strongly recommend her services.

  56. Horrible experience trying to schedule and they messed up 2 of my initial appointments. 1st one they never sent me the link to connect to provider and the 2nd time the counselor had to rs. However, during the initial setup of the …

  57. Ms. Morgan is a wonderful therapist. I have had the pleasure of working with her several years. She is compassionate and genuine. The care she takes with each client speaks to the passion she has for helping others especially those with issues of grief. I encourage anyone looking for a therapist to select Ms. Morgan.

  58. Landon Sheriff is an amazing individual. He takes the time and energy to fully dedicate himself to whatever he is doing. He has always been a good listener and is open to other opinions and ideas. His compassion and patience make him a …

  59. Landon Sheriff was superb! He was such an active listener and I truly felt heard and understood. He helped me understand not only what I was feeling, but also how I had been allowing these feelings to take control of me and impact my day to …

  60. Meredith Reed is an excellent clinician. She takes the time to understand her clients’ individual needs, utilizes tailored therapeutic approaches to treat them, and demonstrates a true depth of compassion throughout treatment. I highly recommend her.

  61. I set up an appointment and it was canceled by Thriveworks an hour before the actual scheduled time. I set up another telehealth appointment. The day I realized they set it up for an inperson visit at an office 2 hours away. They were able …

  62. I am highly pleased with Ashley’s services. She is very compassionate, considerate, and focused! She consistently provides clear, concise, feedback and recommendations for life improvement. …

  63. Meredith Reed is truly a passionate clinician! She cares about her clients and is very competent in the area of mental health. Meredith understands the importance of empathy and compassion when working with her clients. I would recommend her as a therapist to anyone looking for someone who is compassionate and knowledgeable.

  64. I had the pleasure of working with Mrs. Ellen Morgan for about one year. Not only is she incredibly intuitive, but she cares for her clients with extreme compassion. Mrs. Morgan’s eclectic approach to treatment assist her in providing her …

  65. I had the great opportunity to work with Ms. Anita Stoudmire and I must say that she is an amazing therapist to work with. Very down to earth and is great at what she does. She is very easy to talk to and makes you feel at home. Anyone look …

  66. Initially, I had been very hesitant to begin counseling but upon arrival to my first counseling session with Meredith Reed, my reservations were immediately eliminated. We have established established a great rapport, and I feel …

  67. I have the best therapist Emily Tyre! She “gets” me! It’s hard to explain but we connected instantly, I am able to share things with her and she has given me solid advice and ways to handle the challenges that I am facing . Our mental …

  68. Anita is incredible! We had a few big life events happen in our first year of marriage and Anita helped us through all of it. She coached us on ways to better communicate and to understand each other. Our marriage is stronger than ever. We continue to see Anita but less frequently because of the tools she has given us to work with.

  69. REQUEST AN ENROLLMENT FEE WAIVER! You DO NOT have to pay $39 a month to “subscribe/enroll”. You can simply do the counseling and skip the monthly enrollment fees. Their support representatives may try to tell you that it is required or play …

  70. Our therapist at Thrive works, Landon has connected with our son so quickly. He is really getting to the heart of what our child is going through and he doesn’t mind going to his therapy sessions. We feel so lucky that we have found someone that connects so well with our son.

  71. My New Year’s Resolution was to start therapy. Best decision I ever made. I have tried therapy in the past, but the therapist wasn’t a fit for me. I found the perfect therapist at Thriveworks who really speaks to my therapeutic needs. I look forward to the next session as soon as I finish the last one.

  72. Been working with Deanna McIntyre for over 4 months now. Therapy is all about finding the right fit, and creating a bond of trust. She goes out of her way to let me speak freely, create a non-judgmental space and help me remove self abusive …

  73. I have had the opportunity to get to know Angi DiSalvo both personally and professionally. She is a very compassionate person who really listens and takes her time to get to know and understand the people she guides and supports. Her work …

  74. Anita Stoudmire is an amazing counselor. She is very easy to open up to and listens without being judgmental. My boyfriend and I both think she’s great. She never takes sides and always suggests ways we both can improve communication. She …

  75. Thriveworks is a great resource for counseling. My fiancé and I worked with Ms. Anita Stoudmire for premarital counseling and she was absolutely amazing!! She’s open and practical – giving us advice we’d be able to use in our relationship …

  76. I had the pleasure of working with DeVon Byrd for several years. His compassion and empathy strengthen the therapeutic relationship with those he works with, also making him a great advocate. He is easy to engage with and very personable.

  77. I had the pleasure of working with Cheryl Gray, LCSW in 2020-2021. Her empathy and authenticity as a person, many years of social work experience, competence in various therapeutic techniques (such as Mindfulness-Based Interventions, …

  78. Thriveworks was a comfortable and welcoming place that provided me excellent service when I really needed it. Anita Stoudmire, my therapist, took excellent care with helping me coop with high anxiety, keeping me motivated and helping me …

  79. Mrs. Grey is one of a kind. She is very caring, nurturing and passionate about the people she works with. She always has a humbling smile when talking to anyone. She’s truly the definition of an outstanding teammate and employee anyone could ask for in their organization.

  80. Emily has helped me through some difficult times in my life when I needed someone to listen, not judge, and accept me. She empowers me to be accountable for my choices and make changes to achieve my goals. I can count on her to work me in …

  81. I am so thankful for Tele Health during a pandemic and I also know Tele Health is increasingly the wave of the future. My Therapist make sure my voice is heard in sessions and I am empowered to to take the optimal avenues to rectify any …

  82. Cheryl Grey, LCSW is an extremely competent and compassionate therapist, who has ben able to help individuals work through difficult issues and heal emotional scars, She has excellent clinical skills and is exceptionally gifted working …

  83. I have had the honor of working with Ellen Morgan over the last 3 years and find her to be one of the most compassionate and empathetic people I know. She has a way of putting one at ease and genuinely shows an interest in the well-being of …

  84. Absolutely nothing negative to say. Just stellar quality of care for a service that is actually affordable without insurance… seems too good to be true actually. Streamlined billing and scheduling processes, and the answering service is …

  85. Ashley Crouch is truly one of the best therapists I have met in the area.
    She is incredibly professional, knowledgeable, and empathetic to everything you are going through. She makes it her goal to help you to meet any of your …

  86. Ms. Emily Tyre.. where do I begin? She is an amazing counselor. She provides the highest quality service to her clients. Her ability to enhance ones life is phenomenal! Ms. Emily makes you feel comfortable. It is easy to share your story …

  87. We did not have a successful experience with Thriveworks. We waited 3 weeks for an in person appointment with their best match recommendation. We were contacted 48 hrs before the appointment that there was a mixup and it would need to be …

  88. Dr. Naharia Holt-Elliott.. where do I begin? She is an amazing therapist. She provides the highest quality service to her clients. Her ability to enhance ones life is phenomenal! Dr. E.makes you feel comfortable. It is easy to share your …

  89. VERY DISAPPOINTED. Made an appt. as a new patient a week ago, spent 45 mins giving all of my personal info. Got an email yesterday confirming my appt. this am and then waited over 10 mins for my doctor to not show up. Called the …

  90. AWESOME!! Company, The counselor who I have is the best one I have ever had. She cares about helping you and never even judges you know matter what you tell her. She makes sure that you are comfortable talking as well giving GREAT!! …

  91. I was lucky to get to sit down and interview Mary Woods with Thriveworks for a class assignment, and she could not have been more helpful! Thriveworks is first of all a very welcoming and cozy environment, and speaking with Mrs.Woods showed …

  92. I’ve known Jennifer Biton for over 10 years. Throughout these years I’ve had the opportunity to get to know Jennifer both as a person and as a professional. Her character, values, and professional competence are admirable. She’s a competent …

  93. Cheryl Grey aims to enhance overall well-being and help meet basic and complex needs of communities and people. Thank you for always supporting me through tough times and believing in me. Cheryl is a tremendous asset to your team, and you’re lucky to have her.

  94. Angie is a wonderful addition to any institution. The time I spent with Angie was amazing. Her personality is always welcoming and calming. Always going out of her way helping others and taking the extra time for her patients. I always …

  95. Jennifer Biton is a highly qualified therapist. She was my school counselor and I always felt comfortable going to her. She is professional, compassionate, and really cares about each person she meets.

  96. Every counselor and desk worker I have interacted with at Thriveworks has been phenomenal- very helpful, kind, and professional. The billing department is another story. I’m not sure if it’s the system they use or what, but I was …

  97. Angelia DiSalvo has been a therapist for several years and she maintains superior qualities one looks for in a therapist that you are choosing to engage in a therapeutic relationship with. She goes beyond just being a good listener. She has …

  98. I’ve had the privilege to get to know Cheryl Gray both as a person and as a professional. Her listening skills, compassion, and caring nature all make her a wonderful therapist! She is always willing to help and offer helpful and kind words.

  99. Financial predators!!! They don’t notify clients when changes happen in billing and insurance coverage and they will overcharge but the thousands! If you catch them it’s impossible to get your money back! They will only ask for more! …

  100. My therapist, Vanessa Johnson, is amazing. I wish I had found her years sooner! She is caring, but doesn’t just listen…she actively works to help you learn the tools you need to begin processing traumas and other issues. She is 5 stars. …

  101. I had the pleasure of working with Cheryl at a private day school supporting students with complex needs. She was an amazing resource and was always willing to consult on the students she and I shared. She uses a holistic approach to help …

  102. I have known Counselor Latoya Renee Smith professionally and personally for over 15 years and would highly recommend her skills and talents for any member of my own family! As someone with a genuine love for ALL people, she connects with …

  103. These people have so far taken around $600 out of my bank account without my permission, after being told that insurance was covering my provider. I have only had 3 sessions with these people. I am 100% sure my insurance is working. This …

  104. Amy Quinn has been a blessing! Amy has improved my life with her invaluable insight into how to better balance my life. Amy is wise & caring. I have felt myself get healthier while working with Amy. I am forever grateful for Amy Quinn!

  105. I have been working with Carrie for a few weeks now and I have had an amazing experience! I am already starting to feel much better and she is very easy to connect with, which is hard to find with some therapists. She is incredibly kind and …

  106. I would highly recommend the therapist they have, Sharon Moore. She’s super easy to talk to! I also like that she shares personal experiences that relate to issues that I have, so I don’t feel like I’m alone.

  107. I had the pleasure of working with Amy Quinn, after the birth of my daughter. I got to know her over the last few months and she’s great! Thriveworks is a great place for virtual therapy. I was 100% virtual and was able to get my …

  108. While both therapists I had at Thriveworks were absolutely incredible, pretty much everything else was a mess. After my insurance messed up, it took months of pestering to get the billing department to issue me a refund, after being told …

  109. Amy Quinn was wonderful!! Unfortunately Thriveworks works made us end our therapy due to changes in rules. You are not able to council people in another state a longer. Other than that she was great and helpful!! Wish I didn’t have to start all over with another therapist and find a good match

  110. I don’t know how different my life would have been without Amy Quinn, but I’m not itching to find out. Calling Thrive Works in a daze after my traumatic event and hearing the intake receptionist say, “Oh I have the perfect counselor in …

  111. Billing and insurance problems multiple times with thriveworks, they don’t answer their customer service number. It’s hard to locate a good therapist and they charge a hefty monthly fee in addition to copays. I’m so glad my therapist left thriveworks and I no longer have to deal with them.

  112. Sharon always starts where the client is at and always makes her client feel comfortable. Building rapport and having open lines of communication has been super helpful when working with her clients. Definitely welcoming and non-judgmental.

  113. While I found my therapist extremely helpful this company is HORRIBLE. They add your credit card automatically and refuse to remove it from their system. ADDITIONALLY they will automatically add sessions without your permission then charge …

  114. Zero stars should be an option! At the time of scheduling my first appointment I was informed by intake that my insurance through Medicaid was accepted. I proceeded to have two visits with a therapist and then two weeks later their billing …

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