T&I Credit Union

Bank/credit union, T & I Credit Union

T&I Credit Union is a full service financial institution that is truly committed to partnering with every person in the community. We do this by providing low loan rates, high interest rates on savings, member cash back programs, and unique offers you won’t find anywhere else. We are an open credit union to anyone that lives, works, or worships in Lapeer, Livingston, Macomb, Oakland, St. Clair, Washtenaw, or Wayne county. We also partner with employees of Ford, New Holland, and Meritor, select employer groups, retirees and families of our members. You’ll see we’re more than just your average credit union, we’re here to be your financial partner for life.

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T&I Credit Union Reviews ( 90 )

  1. This is the best banking experience I have ever encountered. The Team provides great financial rates and Outstanding personalized Customer Service. This is what banking should be.

  2. I’ve been a member of this Credit Union for many years. Very knowledgeable and professional staff, always willing to help. Good benefits to members.

  3. I recently opened an account and all of the representatives have provided great customer service! Even through this epidemic there has been a clear line of communication. Glad to be doing business with them and you should too!!!

  4. Member over 30 years,never one bad experience! Always there to help me through life’s challenges. Friendly, extremely knowledgeable staff. Or should I say family? They are the best!

  5. Lifelong member. Best Rates anywhere. No Service fees or anything like big banks. Good Customer service. Convenient direct deposit and check by phone photo. Doing a very good job keeping up with technology

  6. I have been with them for 20+ years and while growing older my needs change and T&ICU have been with me every step! Not to mention I no longer live in Michigan and this is still my primary bank. Thank you

  7. Thank you T&I for helping me with my credit score and get access from all of my banking remotely especially for a college student in a pandemic. I had a great experience setting up my account with them it was super easy and all of the staff is super helpful.

  8. T&I has the best rates for mortgages and HELOCs, and the closing paperwork and process were the easiest that I have ever experienced. The staff is also outstanding – very quick to respond to emails and very knowledgeable.

  9. I have had an account with T&I since 2005. People at T&I are always courteous. They are entirely care about their customers. I have had very good experience with them.

  10. ⚠️ Warning ⚠️PLEASE DO NOT LET THE BLONDE TELLER (name starts with an M) TO TALK ON THE PHONE AND COUNT YOUR MONEY!!! She tried to short change my transaction. How I know this wasn’t a mistake, like the supervisor wanted to play it off as, …

  11. I have been a member at T&I since I was a child. The customer service is second to none and savings account interest rates are always higher than similar credit unions.

  12. T & I is a small credit Union that caters to each individual like they are family. Although small, they have all the services of the their competition. I would recommend this credit union.

  13. My fiancé and I ran into some money issues due to COVID while planning our wedding so we came to T and I for a loan to help. We didn’t have high hopes because neither of our credit is amazing but Gretchen worked with us to make sure we were …

  14. I’ve been a member for over 30 years. The staff are like family, very personable! Specialize in low interest loans and refinancing. This accomplished, experienced, group are wonderful to deal with. They have many incentives and promotions. I wouldn’t think of banking anywhere else.

  15. This was my first time buying a car using an auto loan. They made it so easy and so simple. I would recommend T and I to anyone. Gretchen helped me with everything. I love her! There’s a reason my family has been coming here for years!!

  16. As a member for 45 years, and as a previous employee, I can’t say enough about how T&I wants to make your financial experience as easy and enjoyable as possible. They continually research and train employees in all things financial. Believe me – the front line are way more than tellers!

  17. I just wanted to compliment the excellent member service that I received from Eva. I needed to locate some information on transactions that occurred in my account from 2014. Thanks to Eva, I got all the answers that I needed in about 10 …

  18. I have been a member at this credit union almost 6 years the staff has always been very friendly and attentive. covid they have follow Covid safe procedures and have been taking all precautions to keep their members safe. Love having them as my credit union.

  19. I have other credit unions that I use but, I find the products and loan services are very customer friendly especially for refinancing. It is a smaller operation so you may have to wait a bit longer than larger credit unions and banks but as the saying goes good things come to those who wait.

  20. Have been a T&I member for 66 years and always loved the family atmosphere and outstanding service. Most recently financed my new car at a great rate. Amy Straubel-Irby made the process seamless and simple. I wouldn’t bank anywhere else.

  21. Excellent Credit Union, we love the friendly service we get. T&I has an excellent selection of products, great rates and low costs!! The benefits of being a member of this Credit Union are amazing.

  22. I’ve been a member of T&I Credit Union since 1966 when I was employed at Ford Tractor Operations in Troy Michigan. Throughout the years, they have always been there for me with many loans for a boat, bridge loan, mortgage as well as checking and savings accounts, “The best of the Best”

  23. I’ve been a T&I CU Member all my life. I’ve also had to open accounts at other banks (not by choice). By far, the prompt courteous service, account choices, accuracy and business dealings are much better at T&I Credit Union

  24. T & I Credit Union has been a very dependable financial institution for me and my family for over 30 years. The convenience of on line banking has saves us many hours of travel since we moved away from Clawson. The staff is always courteous and knowledgeable .
    Tony & Barb Bruno

  25. This is absolutely my go-to financial institution. Car loans, and now refinance home loan through them. Great service. Great rates. No huge conglomerate looking to “fee” you to death. Just nice people offering great, friendly, efficient …

  26. Staff are extremely nice and caring, they genuinely want the best for us as clients. Helped my consolidate my debt and refinance my car all in one. I highly recommend T&I Credit Union for any banking needs!

  27. I got my car loan through T & I and the rates were very competitive. I was able to pay it off early with no penalties. Direct deposit made everything easy, so they pulled the payment straight out of my account. Everyone was easy to work with and very friendly!

  28. There is no other place to do your banking. The staff at T&I Credit Union always goes above and beyond to make the member experience as best as possible. I have my checking, savings, and Auto Loan with them. Shared branching makes it easy to get cash at thousands of fee-free ATM’s. I will never bank anywhere else, highly recommend.

  29. I recently set up a new account for our non-profit organization. We wanted to setup a CD. The staff was such a pleasure to work with. Made the entire process of opening an account and establishing the CD seamless that too at a great rate!. I highly recommend working with T&I Credit Union for all your banking needs.

  30. We have been with T&I for years. I have had mortgages, loans and my banking here. Everyone is so wonderful to work with. I love the relationship we have with everyone there. One of my favorite things is their convenient drive thru, especially during the pandemic.

  31. We joined T&I Credit Union about a year and a half ago to refinance our mortgage and open a HELOC. The employees were extremely helpful navigating through this process. I am very happy banking here and would recommend this credit union.

  32. Our business, personal family and some friends love this financial institution. I didn’t realize banking could be so easy until I received a loan at fantastic rates, opened up a savings account for our son and we live 5 minutes away and …

  33. My wife and I have been members of the credit union since 2012. I have had several loans for boats and other big purchases. When it came time to get a mortgage, they were the first place we turned because of the speed of the process and the low rates. I don’t go in to T & I often, but when I do, I always feel the service is awesome!

  34. A friend told me to give T&I credit union a chance for an auto loan. To simply say I am happy with the experience would be an understatement. From start to finish, no matter the question or concern, the staff at T & I were professional, courteous, and efficient throughout the entire process. My only regret is not using T & I sooner.

  35. If your looking to start a great relationship with a credit union T and I Credit Union should be your #1 choice! The staff is amazing! Everyone is so helpful and knowledgeable when I have questions. Gretchan and Amy are a great asset to the …

  36. T and I credit union is a very efficient run credit union. I have been a member for over 40 years. I applied for my first visa through them for college and my kids got their first accounts with them as well. The staff is always friendly …

  37. If you are looking for a small bank feel with credit union (best%) rates and benefits, you want T&I Credit Union. T&I didn’t steal your our tax-money with a bailout like the big banks. That means something to me; I like accountability. With …

  38. I joined the T & I Credit Union on the advise of a good friend. That was good advise. The staff is friendly, helpful and very professional. The loan rates are the lowest around. Banking at T & I is like banking in a small town bank but with all amenities of the “Big” branch banks. I’m a life time customer here!!

  39. This is the best credit union I have ever dealt with. They are very personal and easy to deal with. You never feel like a number there, you alway feel like a valued member. It’s a great place for my kids to learn what and how a banking …

  40. T&I Credit Union’s foundation has caring, genuine and intelligent management, staff, Board members and member service reps. I have worked with them for years and for them too briefly, and everyone I’ve known is so special and truly wants to …

  41. We have been using the T & I Credit Union for over 50 years! Starting with my Father and now there is the fourth Generation using T & I. We love the personable experience they offer. They are like family to us. Plus, we get great rates for our mortgages, cars, etc. This is a great place for all your banking needs.

  42. Kyle was amazing with credit counseling, and Amy worked with me to get a new affordable car! The turn around was fantastic and the care and professionalism they have is self evident in the multitude of conversations and transactions that occurred around me at the time.

  43. I’ve been a member with T&I Credit Union since 1987 and have always been happy with the service they have provided me. I started with just a savings account in order to get a credit card. Since then, I have had several auto loans with …

  44. I love T&I bank! I have used their banking services for over 15years. I couldn’t imagine not having a quality credit union in my life–the service is far superior to any-other bank. I have used other banks during times in my life when I …

  45. Started using them years ago because my father had an account there and have never found a need to open an account elsewhere in the past 2+ decades. Have both personal and business accounts and they are always very helpful with anything we …

  46. We have had an account with T&I for almost 30 years. They are always helpful and cheerfully when conducting business. We especially like the smaller credit union and the personalized service. They can always be counted on when calling on …

  47. I’ve been a member of T&I Credit Union for many years beginning with my first car loan in my early 20s. They routinely have the best rates for auto loans that even the dealerships can’t come close to beating. I always recommend people check …

  48. I was referred to T&I by a friend and I have to say I am very thankful. The Staff there was incredibly nice and did everything possible to find the best service for me and my financial goals. They have great knowledge and the Business Account Manager Chad really puts in the extra effort to make you feel apart of the T & I Family.

  49. I absolutely love this credit union. I actually live about 50 minutes away from here, so I don’t visit the branch very often, but they have amazing customer service and make it easy to bank from afar. I’ve visited the branch a couple of …

  50. Absolutely love working with Kathy and T&I!! Each time we’ve worked together they are very professional, efficient, and always putting their best foot forward to help us. We will be going through them for any needs in the future and I would highly recommend looking into working with T&I!

  51. Amazing! I called the morning I was scheduled to pick up my new truck from the dealer to rate shop! Not only did they beat the dealers rate and all their credit lenders they use, they quickly approved me and I met them and got my check all …

  52. I’ve been with T & I for over 35 years. I’ve never felt the need to change as all my interactions with staff have been great. Highly recommend. I presently do most of my banking needs through the drive in window. Nanette is always most helpful, friendly, and great at letting me know about credit union products that might be useful.

  53. Nanette is awesome ! Always super helpful .. I have done several cars loans with T and I at great rates. I have switched all of my banking to them. I am over the big banks and all of the hidden fees.

  54. My husband and I have been dealing with T & I for over 25 years, we even moved 30 miles from them but still do business because of the WONDERFUL customer service they provide as well knowing you by your first name right when you walk in …

  55. Came to T&I for an auto loan. Had a wonderful experience with Gretchen who was thoughtful and patiently answered all of my questions as a first time borrower. T&I was advertising some of the lower rates in the area and they gave me a rate …

  56. T & I is perfect for many, if not all of my financial needs. I’ve taken out several personal and auto loans and the process could not be easier. Jonathan was great and made the process super smooth. I recommend T & I to all my friends and family who are looking to make a change from their big banks or if they need a loan.

  57. Working with everyone at this credit union has been a wonderful experience. Every time I have called they have been able to help me. I was in exective of my cousins account. So lots of paperwork had to be done. They were always helpful! Thanks to all the people at T & I credit union. Wonderful credit union!

  58. Highly recommend this credit union! Everyone is so kind and friendly. I recently used their services for an auto loan. I worked with both Amy and Gretchen and it was such a great experience! The whole process was smooth and very easy to communicate via email and calling. I wouldn’t hesitate to use their services again!

  59. I have been with T&I for a little over 2 years now and am nothing but pleased! Kathy and her staff continue to amaze us even to this day! T&I has helped my family tremendously by helping us reach financial goals and financial freedom. I …

  60. From beginning to end, Gretchen H. made my experience informative and seamless. I initiated my contact with T&I because of the many google reviews I noticed while looking for the best place to consolidate my debt. Like many during these …

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