Tiger Direct

TigerDirect

TigerDirect Business is your one-stop-shop for everything related to computers and electronics. Browse our gigantic selection of deals on … See more

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Tiger Direct Reviews ( 91 )

  1. (Translated by Google) Computer components and accessories store. Don’t expect the same products from the website. Tip: buy in advance and have it delivered to your hotel. …

  2. (Translated by Google) Disorganized store full of boxes looks like a big warehouse and still doesn’t have all the electronics of the moment It just seems now exclusive to the Best Buy store …

  3. (Translated by Google) poor service and lie when you go to return a product I never buy again in this store these people don’t know anything about business they try to sell you what they understand and they don’t give you any service or …

  4. They may not have been the best, but they were the only place to get many parts and connectors without having to wait for an online order to be delivered.

  5. If u call them and they tell u to hold for a minute forget it your better off ending the call i had to wait in the phone forever until i got tired and no one awnsered back service suckssssss

  6. A terrible experience, this business charge me, guarantees replacement of equipment impairment, when I wanted to run this guarantee, I never worked, the audacity of this business, they have no respect or shame. This business is very crooked. Be careful.

  7. So… I’m a repeat costumer at this store and i can say that for the most part the experiences at first is a little off-putting, but wen a you actually get a sales rep that knows what he’s talking about the ordeal becomes tolerable even pleasant i would say.

  8. Terrible Customer Service, I went to return an item and the person in the register machine named Lynne was moody looked like didn’t even have a care in world, she wouldn’t smile for nobody or try to help you out or try to look friendly, …

  9. I was looking for a feature for my computer and I was never assisted by any of the over 15 associates that were working in this store. But nevertheless, a group of them were talking aloud and saying strong obscenities in Spanish. Very rude people.

  10. Terrible customer service, tried to find out why my replacement motherboard was not being shipped, constantly being on back-order. Once, after several hours of waiting on the phone, the person said it was being processed and could not be …

  11. You can find better price on Newegg and Amazon. The company is rampant with fraud on the executive level and over 1,000 employees lost their jobs because of it. They are on par with Enron.

  12. Tigerdirect for business is the worst. Are you guys out sourcing all of your calls to India? You have terrible customer service and sales department. I used to buy a lot of equipment from you. Never again.

  13. What are you guys talking about?? Tiger is huge nationwide company, not sure if they are worldwide, they give me excellent customer service and I buy ALL my TVs and computers from them for years, home and business.

  14. Stay away, prices are cheap but you get what you pay for. Bought a hard drive, crapped out after 3 weeks, no replacement, no refund, no love. I now have a $500 door stop ……

  15. What once was one of my favorite shopping experiences, is now closed forever. No longer can you go to a store and shop for computer parts. I’m going to miss this, and regret never being able to take my son shopping for computer parts.

  16. horrible thieves!! i bought 2 desktop computers and 3 montiors. upon my purchase the guy assured me i had windows 10 operating system. i had these shipped to my country and finally i reviceved them…i set them up and i see some free dos crap!!! you guys are really some thieving scumbags who will say anything to get a sale!

  17. I can’t believe it has been 14 days,they still don’t ship my power supply, and I can’t cancel the order because they told me it’s in process to ship , than why they don’t ship it, that‘s 14 days. What a funny joke. I think they will just steal my money. DO NOT BUY THINGS FROM TIGERDIRECT , you may be the next.

  18. Great store! More for the enthusiast. Especially gamers or people who want to build computers. You actually get to see the parts you want to buy and it’s not like Best Buy where everythings cheap generic stuff.

  19. ive been shopping there for over 4 yrs and never had a problem. i go in there and i find someone to help me, they give me exactly what im looking for or something close to it and they give it to me and tell me about the product. i dont know …

  20. Very upset about my new laptop I just received. The description of my ASUS N550JV-DB71 states that it comes with a HD Touchscreen LED display. I even actually states that the Intel i7-4700HQ processor runs at 3.4 GHz. I know now this is …

  21. I have been a long time customer of Tiger Direct BUT,
    Today I received a Lenovo laptop and there was no power cord, so
    I call customer service and their only solution was to send me a return shipping …

  22. Poor to very poor customer service
    I called to customer service to save time on a item they supposedly have in Stock… When arrived to the store at mall of America’s they were out of stock for a …

  23. Two orders were canceled Tigerdirect, on different days.
    It is an unreliable store.
    Tigerdirect does not even give a warning. When you will know what happened, they report the cancellation.

  24. I was digging through old receipts and I found one from Tiger Direct. I remember that place–having to go so far for minimal Mac services and supplies and crappy service. So glad to hear it closed down. I don’t care how long ago it closed down; I am just glad it’s gone.

  25. Absolutely horrible experience they told us we could get a store credit on a bad motherboard and proceeded to tell us the sticker on the mother board doesn’t match the serial number… The sticker is a quality control number after showing …

  26. This store is the worst the sales people have no idea what they are talking about all they care about is making their stupid commission. We knew what we were talking about but the sales person kept insisting we did not know how to built a computer. Definitely i will not be giving them my business anymore in the future.

  27. This is technically not a CompUSA but rather a Tiger Direct store, even though both are owned by the same company now. Both CompUSA and Tiger Direct used to be great companies with friendly, knowledgeable staff, but since they were bought …

  28. Worst online company ever!
    I placed an order online, they cancelled it because my c-card was from Canada and not US, then I placed another order in the .ca site, they canceled it again, I …

  29. They often offer things with a mail in rebate, making them cheaper by 5-10% than their competitors. However, that rebate requires the sending in of paperwork that they don’t include. This allows them to refuse the rebate. …

  30. Honestly, THE WORST CUSTOMER SERVICE EVER! I walked in there close to 8:30 PM ( they close at 9PM) and the guys over at the “tech desk” were so annoyed with my questions and didn’t want to help me that I ended up buying a video card just so …

  31. Man…lol It’s honestly funny how incompetent the employees of this store are. I can’t believe I waited almost a solid hour picking up an item that I already paid for online. I PAID FOR IT. They had my money…Everybody there is a scheming, …

  32. The sellers are not friendly, they rush through people and don’t have manners.
    The manager “Phil” is disrespectful shows no respect for customers. Both managers seem to be in a bad mood all the time. It took me 40 minutes to get help, …

  33. If you are looking for people to help you get what you need you better go somewhere else. The support there is awful they do not know anything about computers. I have been a customer of Tiger Direct for the last couple of years because I …

  34. The store is great, the arrogant sales people needs to take a cup of human humility. They’re all lairs for the must part. Went to buy a laptop and mr potato head tried to up sell saying that the internet is one thing and the store is …

  35. I bought a Sony Vaio Tap from TigerDirect on August 20, 2013. Price, delivery and product was fine, however the credit card that I used to pay for the purchase was compromised and fraud charges were posted to my account the day I used it …

  36. It used to be a good experience for the tech savvy, but after they closed the others stores, thia last bastion give you the sensation of sales desperation. The assistance is so annoying, they only care about the sales, they don’t even have …

  37. Deceptive practices. They do not disclose when items are handled by a third party and have extended shipping times. They were advertising quick shipping and yet the item I ordered has not been processed for shipping for 5 days. I am still …

  38. I ordered some computer RAM from tigerdirect and it said ” IN STOCK” usually ships within 24 hours, well after 48 hours still no tracking number, it now says out of stock. So I called to speak with someone about the order. I was told that …

  39. DO NOT BUY FROM TIGERDIRECT!!!! It has now been 3 weeks and I am still fighting Tigerdirect for money they TOOK from me for an order I cancelled. They still shipped out the order and charged me for it. As a result, I have a huge negative …

  40. I recently (May 9, 2014) made a purchase with a credit card that had not been used previously nor since. I provided my Card Number to the salesman over the phone. A few days after receiving my product, I was contacted by the credit card …

  41. If you like high pressure sales, with the smell of sales desperation, then this place is for you. And you wonder why all the other locations have closed. What a shame. Last bastion of brick n mortar, and well it wont last long anyway, with …

  42. Tried calling for item availability – no one answers. Called back and chose to speak with customer service / store manager – no one answers. Unfortunately, the store in Miami on Flagler is the only one left in the general area if you …

  43. After years of shopping at this store, finally; they’re been foreclosed one after another.
    I’m not surprised at all. #1, customer service on the floor was ok from the get …

  44. I have ordered from there several times. For an online presence, their customer service is the worst. I was sent an Email with a tracking number for my order, and the tracking number was _*for the wrong carrier*_ . …

  45. I’ve ordered two times from Tiger over the past year and both times the shipments got messed up (one they didn’t ship and had to overnight, and the other took ~10 days to arrive!). The only reason to shop at this company is to get around …

  46. I walked into the store looking for VGA to Display port adapter and I had a TigerDirect sales associate tell me that the part wasn’t available. After 3 minutes of browsing the store I was able to locate the part myself. I walked up to the …

  47. not sure why people complain. I like the store and its great. obviously, if you go to ebay or amazon, it will be cheaper, but tiger direct has fair prices as well. I never had a problem with customer service, online or in person. Easy to …

  48. This place is horrendous. The only reason I even shop here is because it’s the only computer part store I know exists in South Florida and they’re close to my FIU campus. The employees mainly are what makes the experience here terrible. I …

  49. I gather many of the recent poor reviews may have something to do with the fact that TigerDirect stores are closing down. One can’t ignore the poor workforce that exists in South Florida – zero tact for customer service. Fortunately for me, …

  50. I ordered a refurbished laptop online. The Windows system was corrupted so I contacted TigerDirect by email. I got a speedy polite response saying that return shipping would be free and they would send a return authorization number within …

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