Absolutely awful experience at this place…
-The wait time is anywhere from 60 to 90 minutes so better hope u get a seat because generally most if not all are taken …
Dr. Sheikh is very professional in offering services to us and at the same time is friendly with his patients. Dr. Sheikh understands his patients very well and takes excellent care of us. Thank you!!
The office is not that bad. I think the doctor rushes to see you out fast and the girls at the front desk take too much pride into talking about the patient to each other a lot. But other than that the office is ok
Avoid this place. Long waiting lines, I was attended by the wrong doctor and CVS and the Huse Artificial never was able to fulfill the prescription (tennis elbow brace), since the doctor never sign the prescription they sent for him to sign to be cover by insurance. Waste time and money.
I found it unacceptable to be seen for each area of body at time. Therefore, you must miss work, pay copayment, and office visit for each body part. I would like the doctor to physically look and touch the area that you speaking about beside the x-ray.
I went to see Dr. Babak Sheikh at this location. He said that my son couldn’t have fractured his hand by falling and that he might have punched something or somebody instead. I addition Dr Sheikh said that my son needed to work on his anger …
This is the wors doctor’s office. People leave without seeing the doctor because of the long wait. Staff is very rude specially Ashley. If I hadn’t already taken my X-rays I would’ve left a long time ago. My appt was at 4:40 and its 7:10 and I’m still here. I guess this is what Obamacare gets you.
I was early for appointment. However I waited for over 2 hours. Once I saw Dr. Sheikh he was more interested in telling me about my diabetes and how I needed to lose weight and stop smoking. He also said I would die before I hit 50. I’m 38. …
Got in for an emergency appt. While the wait looked intimidating I was in and out in a reasonable amount of time. They doctor was personable and had an excellent bedside manner that put me at ease.
Dr. Sheikh & his staff are absolutely fantastic. They are professional, as well as courteous & gentle. I would not think of going anywhere else.
A Happy Patient,
Mark Friedman
I AM VERY SATISFIED WITH THE SERVICE . DOCTOR FEANNY IS A GREAT DOCTOR ,HE IS VERY CARING WHEN IT COMES TO HIS PATIENTS. IF YOU NEED ATTENTION FRON ANOTHER DOCTOR HE WILL HELP YOU GET THE SERVICE YOU NEED . I AM VERY FORTUNATE TO HAVE HIM …
When I walked in the waiting room was crowded but they move very fast . Did not have to wait long to be seen. The staff was very nice. Dr. Hajianpour really put me at ease. Would recommend to my friends
It is very disturbing that you schedule patients to be seen at 7:10am and two hours plus and patients are not seen as of yet.
The front desk manager Sabrina has no business being the front first image that …
I Tried to schedule and appointment for 3 weeks in a row and the Doctor keeps canceling on me last second , I try to explain im in pain but they don’t seem to care
Great doctor and staff. If you want to see him, be patient.
The changes in my achilles and my knees with PRP and physical therapy are just amazing!!! …
Bad customer service. I waited for 1.5 hours and never got my X Rays done; after I decided to leave and cancel my appointment they said I was next.
Never coming back.
Dr. Sheikh is an awesome, friendly, and professional doctor! His staff moves fast and are wonderful as well! Thank you all for all you are doing especially during this pandemic!
The front desk service is wonderful. The wait is ridiculous. 12:30 appointment.. still here and its 1:36 p.m. Asked at 1:50 p.m. how much longer the receptionist stated she had to get up and check it is 1:55 p.m nothing. Was called to be …
I’ve been going there for a year and a half now. Everything is going great. Dr Sheikh and assistant are very knowledgeable. I would recommend everyone I know.
To see the doctor was 2 hours wait, but this is ok compare to what happened after. The doctor was Mohammad Ali Hajianpour. He was rude, very aggressive. He kept telling my 14 years old son which language he want to talk when my son is born …
My daughter was seeing for a fracture. Appointment was given the same day. Waiting time was shorter than if I had taken her to the ER. Xrays were done in office and cast put right away. Doctor was great.
If you are a person that like to spend hours waiting this is your sanctuary
My appointment was at 10am I showed earlier 9:30 hoping that they would get me sooner…bad idea it is almost 11am I asked the front desk and their response was …
Worst customer service experience ever!! Refused to treat 85 year patient with a knee fracture who needs surgery because she was previously seen by another doctor while being treated in the Hospital. Unbelievable that a doctor would refuse to see patients in need of help!!!!
Worst orthopedic place ever.!! They make your appointment for a specific time, tell you be 15 minutes early, but once you’re there, they make you wait for two hours. Have been there 3 times, and they all were the same experience. All three …
The place is great , and the care of Dr. Feanny is excellent. The only reason they did not get a 5 star rating is because of their insurance policy, whether they are someone’s unilateral decision in the accounting department or a company …
I highly recommend TOC, is a busy office like every Doctors office now a days, all staff are very careering no matter how busy they’re. Doctors are excellent they really take the time to make you feel better and they do great follow up to …
I hate to write reviews but this place is amazing. In many places there is a wait time but at the end you end up meeting a great dr and you forget about waiting time, rude staff etc. In this place it is the opposite. The Dr makes it worse. …
This place is below subpar. On my very first visit I wanted to and should have exited ; but this the place where Pediatric Assocites refers their patients. This place looks like a pill mill office; all patients of all Doctors bullpened in …
If I could give a 0 star I would. They don’t value you’re time and really don’t care. From the front desk ladies that don’t even look at you when they talk to you, to the doctor themselves who are always rushing to get you out, to the check …
I brought my 92 yr old patient for a follow up after surgery. She was in a lot of discomfort, and it was hard for her to sit in the AWFUL WAITING ROOM CHAIRS!!! The place is set up like the DMV, and the staff treats everyone just as bad!!! …
I think this office is too busy and I like dr Feanny but the waiting is imposible and then a five minute visit.
I called to cancel my follow up and they took 15 minutes to answer . …
Awesome experience. Wonderful and professional staff. 100% COVID safety protocol, and seating that meets CDC guidelines. Dr Feanny is a true professional. Clean and safe environment.
The entire medical staff was extremely friendly and helpful. Dr. Babak explained everything to my thirteen year son who had a dislocated wrist. He also stressed the importance of wearing a helmet while riding a bike to my son. Which was …
Much too crowded standing room only and dry service. Felt like just another number. Compassion level was low. Was there for hours. Also has a policy where receptionist desk goes dark for an entire hour for lunch from 1 to 2 when they have 9 receptionist.
**REVIEW BASED OFF OF PHYSICAL THERAPY SECTION ONLY** I had been in an accident that gave me horrible whiplash and was ordered to go to Physical Therapy here. My main therapist was Juan, however I did work with Merlin and Sandra as well. …
Great service and experienced providers in pediatric ortho care. Dr. gave a complete explanation of issues including life style choices and long term effects of not complying. Appointment was provided next day. Really was a pleasure from the front desk through check out!
Thank you.
Complete waste of time. Why make an appointment if you are not going to call names till 2hrs later? When they call your name, it’s only to get your health insurance info and copay. Then when they call your name again it’s only to go wait in …
Dr. Sheikh was very attentive and explained to me everything that I needed to know about my up coming Surgery. The secretary were al very helpful , and nice as well.
I have been Dr. Sheikh’s patient since 2004. I have received the best care, understanding and willingness to help me with my many physical problems.
Dr. Sheikh is a highly skilled physician. He is the best!!!
The worst customer service ever! They don’t answer the phone or hang it up in your face or put you in hold for a loooong time or in the case finally answer they treat you so bad and rude. I’ll not going there anymore. Totally disappointed.
wish I could give this place 0 stars. horrible customer service. if I call you the day before and give you insurance info and confirm everything will be good to go before my visit is obviously because I don’t want to go for no reason not …
The wait time is horrible, almost 2 hours waiting in the lobby. The PA Bianca Messenes is the best, very professional, caring, polite. The others need more professional ethics at the time to speak with patients, very rude specially Dr.Sheik.
I love leaving work to sit in a waiting room for 2-3 hours before being seen… Even the 1st appointment in the morning at 7am has 30 people in the room. It’s obviously over-scheduled at the expense of the patient’s time. Most of the …
Extremely knowledgeable very personable I am so happy I got a chance to go and see him. I haven’t seen a doctor that good in a long time and I highly recommend him. The name of the business is Total Orthopedic Care I believe they have a …
Bad Experience – I originally made an appointment with Dr. Berkowitz but I ended up with Dr. Hajianpour, no offense but he should retire, it’s about that time. He can’t hear, the nurse had to repeat things to him several times (she was …
All of the staff were very helpful and professional. The Doctor was very knowledgeable and kind. I would recommend them to others. The wait is a lil long.
DO NOT WASTE YOUR TIME!!! The doctors at Total Orthopedic Care will take your X-rays, misdiagnose you and send you to therapy. I have gone to them several times and It’s never been a good experience. Don’t waste your time if you have issues from the knee down go see Dr. Percy Nelson! You won’t regret it!!!
It is a pleasure for any patient to be welcomed and taken care of by a true profesional that not only is an expert but also an extremely exceptional human being that makes you feel at ease with your pain. I can only thank him for having him as my Good Dr. I’m talking about Dr Mario Berkowitz of course.
Although it was very busy, they get you in right away. They’re very organized. I was very pleased with Dr Sheikh and his staff. He gets right to the point of what your medical needs are and was very sincere. I was very happy with him!
DO NOT WASTE YOUR TIME IN THIS PLACE. Worst experience ever. Made an appointment, after 1 1/2 hours waiting after the time of my appointment I asked front desk for my money back. She convinced me to see another doctor that was not running …
Worst doctor ever. Save your time and money. Doctor don’t even look at you, he stand in the room for less than a minute to tell me there’s nothing to do and it will heal with time. And let’s see u in 4 weeks. If there’s nothing he can do …
Dr. Micheal Feanny Don’t Care About The Patient And Cares About The Money. He MMI Ms. Geneva Harrison And I’m Still In A lot Of Pain In My Back And Right Arm And Shoulder
Excellent care for my teenage sons. Very supportive and considerate of high school athletes staying active during recovery. Wouldn’t go anywhere else!! Thank you to all staff, from front desk, radiology, medical assistants, Nurse Practitioner and Doctors the customer service was outstanding. Kudos!!
Horrible service! I was never told I needed a referral. When I made the appointment I should’ve been told I needed one. When I arrived they called me 15 minutes later and was told I needed one and couldn’t be seen without one. I called my …
Dr. Hajianpour is THE BEST!!!
He’s at the top of his game!! He very quickly had a real understanding of what was going on with my shoulder. Tho I’m still on the road to recovery, he’s made …
Dr. Hajianpour is by far the best doctor I have ever encountered in my life! We have been here twice with my daughter having accidents and she absolutely adores him! He makes the children and parents feel special! He is such a funny and …
After so many years I went back today to Total Orthopedic Care. I had an appointment with doctor Babak Sheikh. Excellent doctor. He explained to me my injury and what I have to do to recovery . He is absolutely wonderful. Excellent service as always vey nice stuff. Great experience
If I could give them zero stars I would. The ladies at the front desk and check out are rude, so was Dr. Hajianpour. The only polite people were the lady doing the x-rays and the actually nurse that I spoke with until the Dr came in. …
Been coming to see Dr. Sheikh for years when I have an issue with my back. The staff is always very nice even when the office is jam packed. I’m always well taken care of and provided for. Dr. Sheikh is very personable and thorough. …
Absolutely horrible. The wait time was horrendous, but I figured the doctors took their time with the patients. When I finally saw the doctor he was rude and spent a grand total of 30 seconds in the room. Afterwards, an ignorant …
Horrible experience! As soon as Dr. Sheikh found out my son had an ACL injury, he was very abrasive and upset both my son and I. He said you are done playing basketball, you will never play again and no team would want you because you …
I’ve been to several orthopedic doctors, but no one as careless as Dr Sheikh. He rushed through the visit, had no interest in my questions or concerns and after 5 minutes talking super-fast, he was out of the examination room. Bad bad experience.
With the amount of patients that the staff has to deal with I believe it’s phenomenal how they handle all those people Dr Michael feanny replace my hip I never had any surgery in my life and his staff was fantastic in explaining to me in detail every step that I took throughout my surgery experience
I had Dr. Feanne for over 12 years I will never change him for no one, he is the best with 100 percent customer service. I’ ve came a long ways with him, I could of barely walk and now I’m much better. Thank you Dr. Feanne for your years of excellent servic Audrey Baroody
Definitely not my favorite doctor. Was not very gentle with the examination and came off as very rude in my opinion. I wasn’t very sore coming to the exam and left with more pain from the examination. The medical assistants were very kind though and the place was very clean.
While staff was friendly, it was very troublesome for me to understand how I had knee pain, neck pain and shoulder pain, but they said that they can only address one part per visit….it is very difficult for me to not think of financial purposes to force multiple visits. Needless to say, this was the last time I visit this practice.
Worst clinical experience I’ve ever had in my life. Being a service medal military veteran I’ve never been so insulted by the unprofessionalism of the doctors. You ask a question and they rudely respond to you with an answer as if your an …
I visited Dr. Michael Feanny, M.D. early in the morning. My appointment was at 7 am. The reviews about the fat black lady on the front I previously read were really accurate. She is underpaid and with zero customer service skills. I saw the …
After waiting TWO hours I was seen. A regular PA, nothing fancy, but the waiting killed me… But I can’t give negative starts. I wouldn’t recommend to my worst enemy. Get somebody else. Worst case, you have to wait hours…with this …
Dr. Berkowitz is awesome! Ian and Kathy the assistants are super great as well! The X-ray techs are all really sweet also! It’s a super high volume office and they get you in and out as efficiently as possible! They have early morning appointments that make it super easy for your schedule!
This facility deserves a zero. The place is extremely disorganized. For new patients, you have to figure out where to sign in. The help desk is no help at all. Not to mention the wait time. My appointment was at 2. It is now 3:40 and I am …
Excellent. The Doctor and team are very attentive. I had the chance of explaining every detail and he examined every single movement with care to give an assertive diagnosis. He is a good vibe human being. 5star experience from parking the car to leaving the building.
The front desk lady was nice. Sabrina. She was stern but nice. The x-ray tech was great. All the assistance were kind and helpful. The check out lady was nice. Most of all the doctor was phenomenal. Hajianpour is his name. The wait time was 2 and half hours but worth it.
I have been a patient of Dr. Sheikh for a couple of years and found him to be very competent. In addition, the physical therapy that I have received at TOC has been exceptional as well. However, I would be remiss if I didn’t single out a …
Lets see, I had a bum right knee and chose him really because he was closer to me. Went in for the appointment and this was way before COVID so then the waiting area was crowded, I mean crowded and we were playing musical chairs. Once I was …
I wish I would have looked at these reviews before I made an appt. There was a gentlemen on the phone that I spoke with and was very nice. That was only when I was making an appointment over the phone. I came about 15 minutes before my …
My thanks to Dr. Sheila, for her careful attention, and clear and precise answers, her knowledge makes them excellently available to her patients. with her we feel that our health is in good hands
Dr. Hajianpour is the absolute nicest, friendliest and caring doctor I’ve ever had the pleasure of meeting. He went above and beyond to make sure my 6yo was happy and comfortable. My daughter was so excited to come back for 2 follow up appointments ! I highly recommend him!!!! A+ in my book!
This is a disaster of an office with rude staff and impossible wait times.
Although scheduling an appointment is rather easy, once you get there wait times are anywhere from 60 to 90 minutes. …
Best doctor I have ever known. Great personality. He made me be aware of the damages I do to my body if I don’t take good care of it (some people may be offended to hear the truth). He did an excellent treatment and 2 surgeries and he was #1.
I think one of the worst experience I ever had with doctors. First they did wrong x-ray. Than dr Sheikh came for about 3-5 minutes. Fast uickly said something in medical terms without the slightest interest in helping and left. He didn’t …
I’ve been having on going knee pains for several months now. I’ve gone to different doctors and by far my experience here has not been the most pleasant. If I’m telling you I am in pain and your response is “I don’t see anything medically …
The Dr & service was excellent but I didnt get in for xrays til 1 hr past my appt time then another hr before I saw the Dr. I have never waited this long in the past.
Worst experience. I brought my grandmother here for an evaluation with the doctor. First of all we waited an hour for the doctor to see my grandmother. When the doctor got to the room he gave us a concerning look and told my grandmother …
Wait time to be seen took approximately 2 hours to get a room. We had an 8:30 appt and we’re not seen until 10:30. Following our admittance to a room, the doctors assistance, Sheila came in and was very efficient. She was very friendly, and knowledgeable. The biggest concern/downfall of this practice is the wait time to be seen.
Stay away from that place. Called to get an appointment with dr Mario Berkowich, and mentioned in the initial call that I’ve done an MRI and asked if it’s possible to come for him to check me and to see the MRI so I can get another opinion. …
I had an excellent experience with this office and its staff. I came in 2 weeks after giving birth to my child with a hip injury. I waited maybe 15 to 20 minutes to be seen. They had my x-rays sent over from the hospital and were able to …
All very nice. One recepcionist seem kind of rude, but understandable due to end of shift. Everyone wants to go home. Aside from that good service. Very concern about wait time. I liked that.
I’ve been a satisfied customer of this place. So when I broke an ankle three weeks ago, I asked to be taken here. I was so lucky to become a patient of Dr. Michael Feanny, an experienced Surgeon, who did an excellent job and showed true …
I came here the beginning of May for knee, the staff there is pretty good to say least, despite all the negative feedback. Julia who works X-Ray is even better, her tone of voice is calm and makes me feel at ease. She is the nicest. The …
If I can give them 0 star I would. Worst customer service ever, since the staff is not in pain as their patients, they DO NOT CARE!!!
They cancel appointments without patients authorization, they do not listen at …
This was by far the worst experience I have ever had. My daughter scheduled me an appt to meet with the doctor who didn’t give me any resolution. He didn’t want to bother with helping me on my foot issue. He only gave me three options and …
I’ve gone to Dr Berkowitz for every ortho problem I’ve had since the late 1990’s. His surgical skills are excellent, but he does not recommend surgery if your problem can be treated without surgery. I saw him today for hip and back pain …
They make too many appointments at the same time. I waited 3 1/2 hours to see the doctor for 10 minutes. He was very cold hearted. I would never come back. He also complained that he had to see so many workers compensation cases. Well than he should not be a WC doctor.
the staff is rude, the doctor Mario Berkowitz is absolutely horrible. He had to do surgery on my mother not once, but twice because he messed up and under estimated the tear on her shoulder. He then pretty much begged us to not file a …
Worse place ever. Don’t waste your time. No beside manner. My mom had an appt with Dr. HAJIANPOUR. All he said during the consultation about 50 times was that she needed to lose weight. I guess we were deaf and didn’t capture the message the first 5 min. We obviously won’t come back and spend our money here
This office is so cramped and small two of the most disgusting rudest people to encounter are Sabrina she is the extremely large woman with a long horrible wig shes just a disgusting low life with a job she shouldn’t even be allowed to work …
Dr. Hajianpour was so rude and condescending. He refused to listen to me or answer any of my questions. My daughter has scoliosis, and instead of helping us out with explaining properly, he replied with I don’t know, I’m not there. He …
Dont waste your time coming here!!!! I took off early from work to bring my daughter only to be told that I needed to bring my x Ray’s. Except NO ONE mentioned that when I called to make appointment. She already had x Ray’s done and seems …
My son has been seeing Dr. Berkowitz for a few years now. Since day one, Dr. Berkowitz has been friendly, patient, has answered every question and concern I’ve had. Which has given us a sense of security and relief. This whole process has …
Outside Reception is up to the minute spot on.
Inside waiting is orderly and patients each called by name to step.up. the #1 Ex-Ray technician is kind professional courteous and spot on. She immediately led …
This is THE ABSOLUTELY WORST BUT I MEAN WORST DOCTORS OFFICE I HAVE EVER BEEN TO MY ENTIRE LIFE!!!! They have the worst service, they have you waiting for two hours to put you in a room after taking money that you don’t know for what to …
I almost didn’t come here because of how bad the reviews were. Yes the wait time was a little long (especially with a six month old who missed nap time) but regardless of the wait everyone was super nice. The front desk ladies. The X-ray …
Pembroke Pines Office: Staff is professional and respectful.
Dr Michael Feanny is very thorough with the treatment of my condition.
He patiently explains the situation clearly. Just what I need from a health …
Dr. Mohammad was awesome! My son got a cast the day of the visit & was very well taking care off.
The only reason I gave it 4 starts is because the waiting time is horrible!!! I …
My office visit was excellent along with the front desk staff doctor nurse all were very pleasant and helpful thank y’all for your kindness and patience Dr frenzy was excellent with his time and explaining my situation
If I can give this place 0 stars I would, the doctor that we seen for my 13 year old son today had no experience and basically told him there’s nothing we can do for you and to deal with it, I will definitely search for a second opinion …
The doctor very concerned and also cared about his patients and he was very encouraging. The staff there was very kind. I would recommend friends and family to Total Orthopedic Care.
My doctor is Dr. Feanny which is an amazing doctor. One of the things that I truly appreciate about Dr. Feanny was his bedside manner by listening to your aliment and explaining the diagnosis. He carefully listened and kind.. His staff are …
Bianca is AMAZING! Very courteous, knowledgeable and professional. She greeted me with a friendly face and made my experience well worth it. Very informative and provided 5 star service for my carpal tunnel. She listened to my concerns and …
I never got to see the doctor. From the time you enter, you can notice that some of the office workers are unprofessional. The woman at the front desk in Room 101 on 4/15/2021 was very rude and obnoxious. When I made my appointment, I was …
I have been seeing Dr Berkowitz for 6 years. I feel that he and his P.A., are attentive to your needs and listen to you well. The staff is excellent. But my reason for the 3 stars, is that the amount of time you waste waiting to see them, …
Today was my first visit. I got there 20 minutes before to filled out my paper work. An hour and 20 minutes later, still not even one word of any employee to let me know how much longer it was going to take. Whats the point about making an …
Was referred there for my broken finger, the radiologist had confirmed the fracture, another MD had too and when I was getting X-rays the tech could even see the fracture too. I’m no radiologist but I am an ED RN and It was small but very …
I really liked Dr Berkowitz. He has a no nonsense approach. I love his approach to treatment. He was fast and concrete. Nice clinic and staff is personable. highly recommend Dr Berkowitz.
I been visiting the office today for my daughter follow up, is the second time I was there and they make you wait for more than a hour and the actitud is not friendly at all, Most from de Doctor. waiting for him for more than an hour and he didn’t apologies at all. So disrespectfull.
Dr. Feany is excellent but the staff doesn’t always know what to do. I came for two problems. I was asked to choose a body part. I chose the legs because they hurt more than the back and she chose the back, like she was a doctor and had …
Dr Sheikh (ortho surgeon) performed arthroscopic knee surgery about a week ago and I didn’t take any pain meds.I was expecting the worse and prepared for comfort measures in advance. I’m pleased with everything thus far. My incisions were …
A great experience from start to finish. The staff was very nice and caring. The doctor made the experience very comfortable and answered all my questions. Would recommend to anyone who wants a medical facility that actually cares.
Many patients for therapy and office visits with the Dr. The staff work efficiently in processing your paperwork. Dr Berkowitz spent the time to explain to me about my condition and the next steps which are available to me. He was very informative and thorough.
They Care They were Curtious they were professional.the Front Desk Lady’s were on point .all of them new there jobs…..Very Impressive..
I was told since a child out of the month of every two or three witnesses then …
Did physical therapy in this place, my condition improved with as little as 6 sessions. The physical therapist are knowledgeable and shared educational material with me so i can continue what we started at home after my initial therapy …
The PA (Andre), the medical assistant (I forgot her name) and X-ray tech were Amazing… the waiting to be seen was horrible. My appt was at 10:30 and I was brought to the back at 12:32 pm.. ughhh… also I wish I was notified about my fees prior to my appt instead of the day of my appt.
Horrible place to go. I was out of town and went there and I was told that I had a finger that was fractured after reviewing my X-ray and he was mean to me. he said it had healed because it was 6 weeks and that my bone attached and that I …
He is a very rude, uncaring, arrogant doctor. His vocabulary is unbelievable to be a doctor. Do not like to answer questions. He even tells you that he don’t care. It is very unethical how he spoke to me. Very sarcastic and unprofessional. …
From Desk Were Great Even The Assistance outside to Sign you In She was Excellent just like the Front Desk, But wasn’t to Happy with the Rest had appt for 1:50 Wasn’t seen til almost 4pm. That was Horrible
This was my worst experience at a doctor’s office. I had to fill out initial paperwork outside in the heat standing while patients were sitting on benches outside waiting to be seen. My appointment was at 12:10. I arrived early only to be …
Dr. Feanny is a great doctor with a very good team and office. I felt confident in his treatment for my broken foot. I would recommend him to any of my family or friends.
I would give zero stars if I can. My elderly mother came here a few weeks ago with a broken wrist. The nurse put on the cast too tighly. My mothers hand had swollen so much in the coming day that the cast had to be removed. The nurse …
I scheduled my appt. over the phone with a rep. who reassured me that I would not be waiting long to be seen. Upon arriving ON TIME – I waited 40 minutes. Only to be seen for about 4-5 minutes with Dr. Sheik. He lacks bedside manner and compassion. 0/5 stars, go somewhere else!
Dr. Feanny and staff are excellent! They are very respectful, professional, and caring. Dr. Feanny is patient and actually spends time and listens to your concerns along with answering any questions you may have. He is thorough and fully …
Total Orthopeadic Care were all very friendly and helpful. I especially loved how Dr. Babak Sheikh really took his time to explain my son’s conditions with me as well as his treatment options. I had a great visit and the doctor’s demeanor has really put me at ease so I highly recommend this clinic.
It is unconceivable to have a 1:45 appt and at 4:45 my incontinent elderly mother was still at the waiting room and not seen. That is not acceptable. I am all for a 2nd chance, but if I have a similar experience on my 2nd visit, I will take my mother to a different office.
The doctor might be good but he talks too fast and don’t answer the questions asked. He is arrogant.
The nurse was excellent! She answered all my questions thanks God for her
Terrible receptionist while trying to set up an appointment. I do not know her name, but she did have a rather noticeable accent which sounded of Indian decent. I was told by her that I needed to reschedule because the doctor wasn’t going …
This is the second appointment made with a dr and I don’t get to see a doctor. No one lets you know I’m advance that you are not actually se I got a doctor. You still pay the full price for everything but don’t get the same service. And we …
This is my second rotator cuff tear, and I went back to Dr Feanny because I loved the results from the first surgery that he did in 2016. The staff was friendly and efficient. When I walked in, the waiting area was packed, and I was in and out in one hour. I highly recommend Total Orthopedic.
I’ve been going to Total Orthopedic Care for years at various times and their staff are always courteous and professional their front desk staff are always cheerful. I love their physical Therapy onsite department as well as their staff. …
I had an appointment as a new patient. After one hour and half waiting, I decided to leave. They provided me a refund without trying to help me see the doctor. I spoke to the nurse in charge, she said that the place is very busy. If I am …
The place is clean, the employee are friendly and Dr. Mario Berkowitz is the best; he treats his patients very well. I recommend a 100 % this office.
Good service and attention 3/21/22
It felt like I’m in a slaughterhouse, No eye contact, No customer service, No personal touch… all of them work and talk, like a Robot….Next, Next, Next….from the Top (Dr sheikh, The nurse, the Xray lady, the front desk) to bottom . …
I have to say,,,, I think Dr. Sheik is straight forward, no nonsense kind of doctor and for me that works great! being an RN we can smell poop a mile away,,, he tells it like it is… and Dr Feanny is just awesome also… more mild manner, knowledgeable and a true professional… I have zero complaints… would recommend!
I’m A very active sporty person, throughout my years I have had so many injuries. I always see Dr. Berkowitz who always believes maybe surgery would heal my injuries . I have been coming to TOC for many years and always blessed to get …
It is a clean clinic the Dr I visited is very profesional and with great knowledge.
The only bad part is even though you wait for 3 weeks for your Dr.Appointment, …
I should have listen to the reviews. There is no respect for your time. As a new patient, showed up 15 mins before appoint, filled out forms and waited 45 mins past my appointment, when I overhear another patient complaining they had been …
Very organized. Have a variety of equipment like x ray etc on premises. Very attentive and competent. Dr Hadjianpour was very concise and to the point even if a bit curt at times. Very clear instructions. His assistants were all very positive, through and competent. An excellent practice.
Everyone was very attentive and they actually care for the patient(s), unlike some place(s). Dr. Feanny and I have known each other now for 18 years, and he’s still an honest and good man. The nurses are sweet and kind, plus extremely professional. If you want someone to take care of an injury they’re the people to go too.
These 4-5 star reviews have to be fake or were seen by different doctors. My experience today was absolutely horrendous. Pay attention to the 1 star reviews and what they’re saying about Dr. Hajianpour. His bedside manners are non-existent. …
Today July 7, 2022 I tried to make an appointment to treat a hurt knee, it had been many years since someone treated me so badly on the phone, the lady who attended me was so rude from the first moment that I couldn’t understand how any …
This is a very busy place. There should be a ramp in front and also electric doors for the people that need help. Other then that my visit was very informative and finally some answers. Dr. Hanjipours girls were very helpful assessing the …
I missed my appointment because they see me “inactive in the system”, despite the fact thet they charge me insurance c. A dew says ago, after I call my insurance company and they clarified that I was active, I also showed them my …
The heavyset girl, with curly hair in the front desk is very rude. I went in TOC prior to sending a patient there. I was told by Dr. Hajianpour himself that he takes Aetna medicaid insurance. When I let the patient know this, he went there …
Dr. Sheikh is an awesome Doctor. I met him for the first time and he gave it to me raw and honest. I appreciate honesty and concern for me and my health. God bless him. Monetta W
Wanted to give me a x-ray even though I brought with me my own reports. 2 cds and the results of the pet-cat scans. Than waiting for over a hour the tech told us it would be another hour before he would see me plus I had to take a x-ray before I even spoke to the Dr. So we left. I will never come again very disappointed!
I very much enjoy going to the doctor, he takes his time with me, he listens to my story of my aches and pains. He is also very educated on multiple ways to help your body out with different treatments and has never pushed me to go in one …
I know Dr Berkowitz, from over 10 years, he’s a great Doctor, his Staff is also very nice, but they need a lot of improvement on respect the patients time… my appointment was a 220pm, I arrived 209pm.. leave the office at 447pm (Dr see …
Love Dr. B. and his staff. It’s just the visits take too long. Two to three hours. I went today. My appointment was at 12:40. I got there at 12:35. I’m just leaving the office about 3:30. Too long! Make sure you don’t have anything else to do on the day of your appointment.😃 …
I waited over a hour in the waiting room. I have a injured back so it hurts when I sit for a long period of time. I left because I was in pain. They called me 30 minutes later asking if I was still there.
The ladies at the front desk were awesome. The doctors assistant was awesome. The doctor is horrible. Unfortunately they said I could not see any other doctor. If you are someone who needs assistance from the doctor and not the nurse I …
Office Visit 1: 2 hours late
Office Visit 2: 1 hour 45 minutes late
Office Visit 3: I left after 1 hour and was not even close to seeing him. These are all times after my scheduled appointments.
I am very pleased with the service received today from the front desk up to Dr. Berkowitz. He is a very caring doctor who was able to understand my needs. My husband has been happily coming to this office for few years. At this time, I was the patient.
Just took my dad there this last week for severe arthritic knee pain that has him having trouble walking and I will never take him there ever again. The first physician we had was very kind and attentive but the head/main doctor walked in …
Dr. Sheikh is a wonderful doctor!! We wouldn’t take our son to any other Orthopedist. Our entire family uses Dr. Sheikh. He never rushes you out, we talk about our families, events, all sorts of things. The staff there is wonderful as well. You can tell everyone loves what they do.
I didn’t get to see the doctor not because of the office but for personal reasons. Contrary to some negative comments i have been reading, my experience was great. The front office personnel were very attentive and cordial. I am going back Monday I will share my experience again.
This place would actually run more smoothly if it were more organized, and had people who were just solely dedicated on answering the phone lines. No reason a patient should be on hold for almost 36minutes just for answers to a question. I …
I had a very pleasant experience at the appointment. The ladies in the office were very professional, courteous and warm especially the one who did my x-ray first.I think Julia. We both are cat and tea lovers. Dr. Sheik explained my diagnosis and plan of care and I feel very comfortable continuing my care there.
Clean, professional atmosphere. Very efficient staff. Dr Feanny has a wonderful bedside manner and is tops in his field. Had total dominant shoulder replacement 3 months ago and am doing great. Making arrangements to have the left side …
Do not recommend this place . Not friendly . Dr Mauricio Navas is very rude , very careless with his words , so mean , lack of respect , not professional . No work ethic at all . Met him twice and it was horrible .. no people skills .
First I’ll explain why I gave them four ⭐. I feel the reception are is overwhelmed, so at times the communication get mixed up because it’s like Grand Central Station everyday, all day. But the doctors are quite knowable in the field, …
I have been to a lot of Orthopedic doctors, urgent care and hospital and NOBODY could explain why I was in pain. Dr. Feanny immediately knew what was wrong and what I needed. I came in with a lot of pain and let with less pain. I am very pleased with Dr. Feanny.
I waited for 3 hours. The receptionist wouldnt accept my insurance after i was referred by my Dr. They gave me 7:30 am appt so I never assumed my company wouldnt be open at rhat hour or they would assume i was unimsured. This place is a …
I had made my appointment with Dr. Berkowitz and was never informed , until the last moment, that is when another physician walked into the examination room and introduced herself telling me that she was going to see me. The examination did not take more than 5 min.;total disappointment!
I did three of my 10 assigned therapy sessions for a dislocated shoulder with Karl. He would assign me sets if exercises and I had to go look for him to let him know every time I was done with a set. I would have expected him to stay with …
I would have rated zero but it isn’t an option. I waited forever even though I had an appointment. Also they charged me a copay and an additional $25 to fill out my temporary disability documents. Yes… they charged me to fill out a paper that only this doctor can fill out for me. That is crazy… I will not be going back.
I have been coming to this office for over a year. When I met Dr.Hajianpour I was pleased with the service. The one thing that I do not like is his bedside manner. He is very RUDE and has no problem saying that you are overweight and that …
The clerical staff was courteous. The wait time was minimal. Dr. Sheikh was friendly, knowledgeable and thorough. He was concerned about my full recovery and discussed in depth my options. I highly recommend this facility and doctor to whomever is seeking treatment.
Entering the waiting area was welcoming by the staff, the lady who did the X-ray was very kind and warm, Doctor Sheikh and all the other staff who dealt was me during my visit was very professional and clear.
Very professional, treated with respect. I get seen by Dr. Sheikh but all of the doctors and staff are qualified and knowledgeable in their area of expertise and listen to the patient. Definitely would recommend.
Great .. Dr Sheike was very caring but spoke sooo fast .. X-ray tech was great .. girl upfront we’re great … but the girl up front at the therapy side was sour .. no costumer service.. not even a smile..
Today experienced I was a bit dissatisfied. I was misinformed that I would be seeing the doctor and forever reason, I saw an assistant. After paying my co-payment of $45 and waited for over an hour I feel that it was a waste of my time …
The worst service. Staff is not qualified. The only task is to take the money and sell 2 times more expensive equipment that you do not need. Dr. Shayk deceived and said that he would remove the stitches, but he did not. He cannot be trusted. Those waste time and money in this center.
The visit with Dr. Joseph was very pleasant and informative. Explained my condition and detailed the procedure that needs to be performed. He also informed me of what I need to do to minimize risks during the surgery.
Do not go here if you want friendly service. My arm feels like it’s about to fall off and over 26 dollars ( which I have ) that I didn’t have my physical card for they did not see me.I have Apple Pay so I asked they said no Not only that …
I was very happy with the service that I received from all the they were very kind caring and considerate. The doctor was very professional kind and he explained to me about my injury and took away most of my fears and for that I am thankful and grateful. This was my 1st visit and I felt like I was part of the TOC family.😊 …
The staffing is very professional and polite. The doctor very pleasant and willing to answer any questions I had. He is very professional and has extensive experience in his field. Would recommend this doctor to anyone.
Had me wait close to an hour and a half just to tell me that they couldn’t validate my benefits because Blue Cross and Blue Shield was down. Supposedly they couldn’t get them on the phone either. So now I’ll have to wait until next week to …
If I could give 0 stars I would! My dad and I want to that clinic, the appointment was at 11:00am, and we arrived at 10:50am. We been waiting to see the doctor for an 1 hour and 45 minutes till 12:45pm!I I eventually got up and left without …
Dr. Sheikh has been taking care of me and other members of my family for years. I think that says it all!!
Friendly Atmosphere, clean, Covid-19 safety inforced.
Doctor Feanny and his Assistants are wonderful people to work on your specific needs.
Thanks..
Absolutely awful experience at this place…
-The wait time is anywhere from 60 to 90 minutes so better hope u get a seat because generally most if not all are taken …
Very good service. Staff is very respectful. Doctor was kind and is very clear in explaining what’s wrong and what’s needed to be done to fix it!
Dr. Sheikh is very professional in offering services to us and at the same time is friendly with his patients. Dr. Sheikh understands his patients very well and takes excellent care of us. Thank you!!
Office is super clean and the front desk ladies are very quick and polite .
Dr. Was quick and he was able to understand my discomfort in no time .
The office is not that bad. I think the doctor rushes to see you out fast and the girls at the front desk take too much pride into talking about the patient to each other a lot. But other than that the office is ok
Great doctor! Very easy to talk to. Explains everything in detail.
The front desk and the nurses we great but the Dr.was kind of rude didn’t allowed me to speak trying to talk over me and i didn’t like that.
The wait time was a bit long but the staff was very friendly. I would definitely recommend this place to friends and family.
Avoid this place. Long waiting lines, I was attended by the wrong doctor and CVS and the Huse Artificial never was able to fulfill the prescription (tennis elbow brace), since the doctor never sign the prescription they sent for him to sign to be cover by insurance. Waste time and money.
I found it unacceptable to be seen for each area of body at time. Therefore, you must miss work, pay copayment, and office visit for each body part. I would like the doctor to physically look and touch the area that you speaking about beside the x-ray.
Fast service friendly and experience staff
The wait is ridiculous here you come early
Going on 2 hrs waiting !!!
If YOUR send here by AMTRUST INSURANCE …
I went to see Dr. Babak Sheikh at this location. He said that my son couldn’t have fractured his hand by falling and that he might have punched something or somebody instead. I addition Dr Sheikh said that my son needed to work on his anger …
This is the wors doctor’s office. People leave without seeing the doctor because of the long wait. Staff is very rude specially Ashley. If I hadn’t already taken my X-rays I would’ve left a long time ago. My appt was at 4:40 and its 7:10 and I’m still here. I guess this is what Obamacare gets you.
I was early for appointment. However I waited for over 2 hours. Once I saw Dr. Sheikh he was more interested in telling me about my diabetes and how I needed to lose weight and stop smoking. He also said I would die before I hit 50. I’m 38. …
Got in for an emergency appt. While the wait looked intimidating I was in and out in a reasonable amount of time. They doctor was personable and had an excellent bedside manner that put me at ease.
Dr. Sheikh & his staff are absolutely fantastic. They are professional, as well as courteous & gentle. I would not think of going anywhere else.
A Happy Patient,
Mark Friedman
Treatment was excellent, as it always has been since dealing with this institution.
I AM VERY SATISFIED WITH THE SERVICE . DOCTOR FEANNY IS A GREAT DOCTOR ,HE IS VERY CARING WHEN IT COMES TO HIS PATIENTS. IF YOU NEED ATTENTION FRON ANOTHER DOCTOR HE WILL HELP YOU GET THE SERVICE YOU NEED . I AM VERY FORTUNATE TO HAVE HIM …
I’ve been greatly helped by Total Orthopedic!
I have a torn rotator cuff and it caused me considerable discomfort and loss of …
When I walked in the waiting room was crowded but they move very fast . Did not have to wait long to be seen. The staff was very nice. Dr. Hajianpour really put me at ease. Would recommend to my friends
The staff were very professional. And friendly.
It is very disturbing that you schedule patients to be seen at 7:10am and two hours plus and patients are not seen as of yet.
The front desk manager Sabrina has no business being the front first image that …
I Tried to schedule and appointment for 3 weeks in a row and the Doctor keeps canceling on me last second , I try to explain im in pain but they don’t seem to care
Great doctor and staff. If you want to see him, be patient.
The changes in my achilles and my knees with PRP and physical therapy are just amazing!!! …
Bad customer service. I waited for 1.5 hours and never got my X Rays done; after I decided to leave and cancel my appointment they said I was next.
Never coming back.
Dr. Sheikh is an awesome, friendly, and professional doctor! His staff moves fast and are wonderful as well! Thank you all for all you are doing especially during this pandemic!
The Place smelled really Unsanitary. Even though I had an appointment, I was told I had to wait 1 hour. …
The front desk service is wonderful. The wait is ridiculous. 12:30 appointment.. still here and its 1:36 p.m. Asked at 1:50 p.m. how much longer the receptionist stated she had to get up and check it is 1:55 p.m nothing. Was called to be …
Listens to patient concerns and provides professional care
I’ve been going there for a year and a half now. Everything is going great. Dr Sheikh and assistant are very knowledgeable. I would recommend everyone I know.
To see the doctor was 2 hours wait, but this is ok compare to what happened after. The doctor was Mohammad Ali Hajianpour. He was rude, very aggressive. He kept telling my 14 years old son which language he want to talk when my son is born …
My daughter was seeing for a fracture. Appointment was given the same day. Waiting time was shorter than if I had taken her to the ER. Xrays were done in office and cast put right away. Doctor was great.
I didn’t actually see the doctor because I had to leave… so I guess they still charged my insurance.
I have the BestOpinion of how Dr.Sheik, Dr.Birkowiz and Dr.Navas have treated me-very professionals-my level of satisfaction is 100%
If you are a person that like to spend hours waiting this is your sanctuary
My appointment was at 10am I showed earlier 9:30 hoping that they would get me sooner…bad idea it is almost 11am I asked the front desk and their response was …
Worst customer service experience ever!! Refused to treat 85 year patient with a knee fracture who needs surgery because she was previously seen by another doctor while being treated in the Hospital. Unbelievable that a doctor would refuse to see patients in need of help!!!!
The staff is friendly and professional and Dr. H. is humorous and not quick to suggest surgical treatment.
Worst orthopedic place ever.!! They make your appointment for a specific time, tell you be 15 minutes early, but once you’re there, they make you wait for two hours. Have been there 3 times, and they all were the same experience. All three …
The place is great , and the care of Dr. Feanny is excellent. The only reason they did not get a 5 star rating is because of their insurance policy, whether they are someone’s unilateral decision in the accounting department or a company …
I highly recommend TOC, is a busy office like every Doctors office now a days, all staff are very careering no matter how busy they’re. Doctors are excellent they really take the time to make you feel better and they do great follow up to …
I hate to write reviews but this place is amazing. In many places there is a wait time but at the end you end up meeting a great dr and you forget about waiting time, rude staff etc. In this place it is the opposite. The Dr makes it worse. …
This place is below subpar. On my very first visit I wanted to and should have exited ; but this the place where Pediatric Assocites refers their patients. This place looks like a pill mill office; all patients of all Doctors bullpened in …
If I could give a 0 star I would. They don’t value you’re time and really don’t care. From the front desk ladies that don’t even look at you when they talk to you, to the doctor themselves who are always rushing to get you out, to the check …
I brought my 92 yr old patient for a follow up after surgery. She was in a lot of discomfort, and it was hard for her to sit in the AWFUL WAITING ROOM CHAIRS!!! The place is set up like the DMV, and the staff treats everyone just as bad!!! …
I think this office is too busy and I like dr Feanny but the waiting is imposible and then a five minute visit.
I called to cancel my follow up and they took 15 minutes to answer . …
Awesome experience. Wonderful and professional staff. 100% COVID safety protocol, and seating that meets CDC guidelines. Dr Feanny is a true professional. Clean and safe environment.
The entire medical staff was extremely friendly and helpful. Dr. Babak explained everything to my thirteen year son who had a dislocated wrist. He also stressed the importance of wearing a helmet while riding a bike to my son. Which was …
I was an emergency appointment. I had to wait. The care was excellent and through. I am on my way to physical therapy with confidence.
Much too crowded standing room only and dry service. Felt like just another number. Compassion level was low. Was there for hours. Also has a policy where receptionist desk goes dark for an entire hour for lunch from 1 to 2 when they have 9 receptionist.
**REVIEW BASED OFF OF PHYSICAL THERAPY SECTION ONLY** I had been in an accident that gave me horrible whiplash and was ordered to go to Physical Therapy here. My main therapist was Juan, however I did work with Merlin and Sandra as well. …
Great service and experienced providers in pediatric ortho care. Dr. gave a complete explanation of issues including life style choices and long term effects of not complying. Appointment was provided next day. Really was a pleasure from the front desk through check out!
Thank you.
Complete waste of time. Why make an appointment if you are not going to call names till 2hrs later? When they call your name, it’s only to get your health insurance info and copay. Then when they call your name again it’s only to go wait in …
Dr. Sheikh was very attentive and explained to me everything that I needed to know about my up coming Surgery. The secretary were al very helpful , and nice as well.
I have been Dr. Sheikh’s patient since 2004. I have received the best care, understanding and willingness to help me with my many physical problems.
Dr. Sheikh is a highly skilled physician. He is the best!!!
The worst customer service ever! They don’t answer the phone or hang it up in your face or put you in hold for a loooong time or in the case finally answer they treat you so bad and rude. I’ll not going there anymore. Totally disappointed.
wish I could give this place 0 stars. horrible customer service. if I call you the day before and give you insurance info and confirm everything will be good to go before my visit is obviously because I don’t want to go for no reason not …
The wait time is horrible, almost 2 hours waiting in the lobby. The PA Bianca Messenes is the best, very professional, caring, polite. The others need more professional ethics at the time to speak with patients, very rude specially Dr.Sheik.
I love leaving work to sit in a waiting room for 2-3 hours before being seen… Even the 1st appointment in the morning at 7am has 30 people in the room. It’s obviously over-scheduled at the expense of the patient’s time. Most of the …
Extremely knowledgeable very personable I am so happy I got a chance to go and see him. I haven’t seen a doctor that good in a long time and I highly recommend him. The name of the business is Total Orthopedic Care I believe they have a …
Bad Experience – I originally made an appointment with Dr. Berkowitz but I ended up with Dr. Hajianpour, no offense but he should retire, it’s about that time. He can’t hear, the nurse had to repeat things to him several times (she was …
He is one of the most compassionate, caring, knowledgeable doctor I have ever known, please don’t retire no time soon.
All of the staff were very helpful and professional. The Doctor was very knowledgeable and kind. I would recommend them to others. The wait is a lil long.
DO NOT WASTE YOUR TIME!!! The doctors at Total Orthopedic Care will take your X-rays, misdiagnose you and send you to therapy. I have gone to them several times and It’s never been a good experience. Don’t waste your time if you have issues from the knee down go see Dr. Percy Nelson! You won’t regret it!!!
It is a pleasure for any patient to be welcomed and taken care of by a true profesional that not only is an expert but also an extremely exceptional human being that makes you feel at ease with your pain. I can only thank him for having him as my Good Dr. I’m talking about Dr Mario Berkowitz of course.
Great doctor, very detailed, professional, and honest. You can tell he is a doctor that really cares!! Thanks a lot Dr Berkowitz!!
Although it was very busy, they get you in right away. They’re very organized. I was very pleased with Dr Sheikh and his staff. He gets right to the point of what your medical needs are and was very sincere. I was very happy with him!
DO NOT WASTE YOUR TIME IN THIS PLACE. Worst experience ever. Made an appointment, after 1 1/2 hours waiting after the time of my appointment I asked front desk for my money back. She convinced me to see another doctor that was not running …
Worst doctor ever. Save your time and money. Doctor don’t even look at you, he stand in the room for less than a minute to tell me there’s nothing to do and it will heal with time. And let’s see u in 4 weeks. If there’s nothing he can do …
Dr. Feanny always shows great care during my visits. I feel comfortable when speaking to him and asking any questions.
Dr. Micheal Feanny Don’t Care About The Patient And Cares About The Money. He MMI Ms. Geneva Harrison And I’m Still In A lot Of Pain In My Back And Right Arm And Shoulder
Excellent care for my teenage sons. Very supportive and considerate of high school athletes staying active during recovery. Wouldn’t go anywhere else!! Thank you to all staff, from front desk, radiology, medical assistants, Nurse Practitioner and Doctors the customer service was outstanding. Kudos!!
Horrible service! I was never told I needed a referral. When I made the appointment I should’ve been told I needed one. When I arrived they called me 15 minutes later and was told I needed one and couldn’t be seen without one. I called my …
Dr. Hajianpour is THE BEST!!!
He’s at the top of his game!! He very quickly had a real understanding of what was going on with my shoulder. Tho I’m still on the road to recovery, he’s made …
Dr. Hajianpour is by far the best doctor I have ever encountered in my life! We have been here twice with my daughter having accidents and she absolutely adores him! He makes the children and parents feel special! He is such a funny and …
After so many years I went back today to Total Orthopedic Care. I had an appointment with doctor Babak Sheikh. Excellent doctor. He explained to me my injury and what I have to do to recovery . He is absolutely wonderful. Excellent service as always vey nice stuff. Great experience
If I could give them zero stars I would. The ladies at the front desk and check out are rude, so was Dr. Hajianpour. The only polite people were the lady doing the x-rays and the actually nurse that I spoke with until the Dr came in. …
Been coming to see Dr. Sheikh for years when I have an issue with my back. The staff is always very nice even when the office is jam packed. I’m always well taken care of and provided for. Dr. Sheikh is very personable and thorough. …
Absolutely horrible. The wait time was horrendous, but I figured the doctors took their time with the patients. When I finally saw the doctor he was rude and spent a grand total of 30 seconds in the room. Afterwards, an ignorant …
Horrible experience! As soon as Dr. Sheikh found out my son had an ACL injury, he was very abrasive and upset both my son and I. He said you are done playing basketball, you will never play again and no team would want you because you …
I’ve been to several orthopedic doctors, but no one as careless as Dr Sheikh. He rushed through the visit, had no interest in my questions or concerns and after 5 minutes talking super-fast, he was out of the examination room. Bad bad experience.
Great service, great team, great doctor
With the amount of patients that the staff has to deal with I believe it’s phenomenal how they handle all those people Dr Michael feanny replace my hip I never had any surgery in my life and his staff was fantastic in explaining to me in detail every step that I took throughout my surgery experience
I had Dr. Feanne for over 12 years I will never change him for no one, he is the best with 100 percent customer service. I’ ve came a long ways with him, I could of barely walk and now I’m much better. Thank you Dr. Feanne for your years of excellent servic Audrey Baroody
Definitely not my favorite doctor. Was not very gentle with the examination and came off as very rude in my opinion. I wasn’t very sore coming to the exam and left with more pain from the examination. The medical assistants were very kind though and the place was very clean.
While staff was friendly, it was very troublesome for me to understand how I had knee pain, neck pain and shoulder pain, but they said that they can only address one part per visit….it is very difficult for me to not think of financial purposes to force multiple visits. Needless to say, this was the last time I visit this practice.
The attention given today was better than the one I had before. I am pleased.
Worst clinical experience I’ve ever had in my life. Being a service medal military veteran I’ve never been so insulted by the unprofessionalism of the doctors. You ask a question and they rudely respond to you with an answer as if your an …
My visit went well enough – regarding my expectations. Dr Berkowitz is handling my situation and I feel comfortable enough with this.
A very caring and knowledgeable doctor. Thank you.
I visited Dr. Michael Feanny, M.D. early in the morning. My appointment was at 7 am. The reviews about the fat black lady on the front I previously read were really accurate. She is underpaid and with zero customer service skills. I saw the …
I’m so confused by the negative reviews. Everyone here from the front desk to Dr. Feanny was so kind. …
After waiting TWO hours I was seen. A regular PA, nothing fancy, but the waiting killed me… But I can’t give negative starts. I wouldn’t recommend to my worst enemy. Get somebody else. Worst case, you have to wait hours…with this …
Staff was friendly and attentive, waiting time was quick.
Everything explained in details about my issue, super excited to see them again.
Dr. Berkowitz is awesome! Ian and Kathy the assistants are super great as well! The X-ray techs are all really sweet also! It’s a super high volume office and they get you in and out as efficiently as possible! They have early morning appointments that make it super easy for your schedule!
This facility deserves a zero. The place is extremely disorganized. For new patients, you have to figure out where to sign in. The help desk is no help at all. Not to mention the wait time. My appointment was at 2. It is now 3:40 and I am …
Excellent. The Doctor and team are very attentive. I had the chance of explaining every detail and he examined every single movement with care to give an assertive diagnosis. He is a good vibe human being. 5star experience from parking the car to leaving the building.
Wasn’t too happy . Why take an Xray if I’m bring MRI cd for what to charge my insurance again
I waited 2 1/2 hrs
The front desk lady was nice. Sabrina. She was stern but nice. The x-ray tech was great. All the assistance were kind and helpful. The check out lady was nice. Most of all the doctor was phenomenal. Hajianpour is his name. The wait time was 2 and half hours but worth it.
Very organized and professional office. Dr. Sheikh did an excellent job in explaining the reasons for my knee issues as well as a treatment plan.
I have been a patient of Dr. Sheikh for a couple of years and found him to be very competent. In addition, the physical therapy that I have received at TOC has been exceptional as well. However, I would be remiss if I didn’t single out a …
Lets see, I had a bum right knee and chose him really because he was closer to me. Went in for the appointment and this was way before COVID so then the waiting area was crowded, I mean crowded and we were playing musical chairs. Once I was …
I wish I would have looked at these reviews before I made an appt. There was a gentlemen on the phone that I spoke with and was very nice. That was only when I was making an appointment over the phone. I came about 15 minutes before my …
My thanks to Dr. Sheila, for her careful attention, and clear and precise answers, her knowledge makes them excellently available to her patients. with her we feel that our health is in good hands
Wait time is to long, overall the nursing care was great
Dr. Hajianpour is the absolute nicest, friendliest and caring doctor I’ve ever had the pleasure of meeting. He went above and beyond to make sure my 6yo was happy and comfortable. My daughter was so excited to come back for 2 follow up appointments ! I highly recommend him!!!! A+ in my book!
This is a disaster of an office with rude staff and impossible wait times.
Although scheduling an appointment is rather easy, once you get there wait times are anywhere from 60 to 90 minutes. …
Best doctor I have ever known. Great personality. He made me be aware of the damages I do to my body if I don’t take good care of it (some people may be offended to hear the truth). He did an excellent treatment and 2 surgeries and he was #1.
I think one of the worst experience I ever had with doctors. First they did wrong x-ray. Than dr Sheikh came for about 3-5 minutes. Fast uickly said something in medical terms without the slightest interest in helping and left. He didn’t …
I’ve been having on going knee pains for several months now. I’ve gone to different doctors and by far my experience here has not been the most pleasant. If I’m telling you I am in pain and your response is “I don’t see anything medically …
The Dr & service was excellent but I didnt get in for xrays til 1 hr past my appt time then another hr before I saw the Dr. I have never waited this long in the past.
Everytime I come here I find myself waiting for about two hours in the waiting room. I’m gonna find another place.
Worst experience. I brought my grandmother here for an evaluation with the doctor. First of all we waited an hour for the doctor to see my grandmother. When the doctor got to the room he gave us a concerning look and told my grandmother …
Wait time to be seen took approximately 2 hours to get a room. We had an 8:30 appt and we’re not seen until 10:30. Following our admittance to a room, the doctors assistance, Sheila came in and was very efficient. She was very friendly, and knowledgeable. The biggest concern/downfall of this practice is the wait time to be seen.
Stay away from that place. Called to get an appointment with dr Mario Berkowich, and mentioned in the initial call that I’ve done an MRI and asked if it’s possible to come for him to check me and to see the MRI so I can get another opinion. …
I had an excellent experience with this office and its staff. I came in 2 weeks after giving birth to my child with a hip injury. I waited maybe 15 to 20 minutes to be seen. They had my x-rays sent over from the hospital and were able to …
Front desk was very nice & helpful. But the doctor was very rude & disrespectful. Would not ever recommend or go here again
All very nice. One recepcionist seem kind of rude, but understandable due to end of shift. Everyone wants to go home. Aside from that good service. Very concern about wait time. I liked that.
I’ve been a satisfied customer of this place. So when I broke an ankle three weeks ago, I asked to be taken here. I was so lucky to become a patient of Dr. Michael Feanny, an experienced Surgeon, who did an excellent job and showed true …
Even one star is too many for this place.
I took my daughter here due to a knee injury. They emailed me several forms, …
I came here the beginning of May for knee, the staff there is pretty good to say least, despite all the negative feedback. Julia who works X-Ray is even better, her tone of voice is calm and makes me feel at ease. She is the nicest. The …
If I can give them 0 star I would. Worst customer service ever, since the staff is not in pain as their patients, they DO NOT CARE!!!
They cancel appointments without patients authorization, they do not listen at …
This was by far the worst experience I have ever had. My daughter scheduled me an appt to meet with the doctor who didn’t give me any resolution. He didn’t want to bother with helping me on my foot issue. He only gave me three options and …
I’ve gone to Dr Berkowitz for every ortho problem I’ve had since the late 1990’s. His surgical skills are excellent, but he does not recommend surgery if your problem can be treated without surgery. I saw him today for hip and back pain …
Great experience kind staff Dr Feanny Excellent
Doctor was very thorough and patient…in no hurry
They make too many appointments at the same time. I waited 3 1/2 hours to see the doctor for 10 minutes. He was very cold hearted. I would never come back. He also complained that he had to see so many workers compensation cases. Well than he should not be a WC doctor.
the staff is rude, the doctor Mario Berkowitz is absolutely horrible. He had to do surgery on my mother not once, but twice because he messed up and under estimated the tear on her shoulder. He then pretty much begged us to not file a …
Worse place ever. Don’t waste your time. No beside manner. My mom had an appt with Dr. HAJIANPOUR. All he said during the consultation about 50 times was that she needed to lose weight. I guess we were deaf and didn’t capture the message the first 5 min. We obviously won’t come back and spend our money here
Excellent doctor and great , friendly staff
This office is so cramped and small two of the most disgusting rudest people to encounter are Sabrina she is the extremely large woman with a long horrible wig shes just a disgusting low life with a job she shouldn’t even be allowed to work …
Dr. Hajianpour was so rude and condescending. He refused to listen to me or answer any of my questions. My daughter has scoliosis, and instead of helping us out with explaining properly, he replied with I don’t know, I’m not there. He …
Dont waste your time coming here!!!! I took off early from work to bring my daughter only to be told that I needed to bring my x Ray’s. Except NO ONE mentioned that when I called to make appointment. She already had x Ray’s done and seems …
My son has been seeing Dr. Berkowitz for a few years now. Since day one, Dr. Berkowitz has been friendly, patient, has answered every question and concern I’ve had. Which has given us a sense of security and relief. This whole process has …
Outside Reception is up to the minute spot on.
Inside waiting is orderly and patients each called by name to step.up. the #1 Ex-Ray technician is kind professional courteous and spot on. She immediately led …
Very thorough. Explains everything. Good doctor!! Thanks!!
This is THE ABSOLUTELY WORST BUT I MEAN WORST DOCTORS OFFICE I HAVE EVER BEEN TO MY ENTIRE LIFE!!!! They have the worst service, they have you waiting for two hours to put you in a room after taking money that you don’t know for what to …
I love my Dr. M Feanny. Been with him for more than 10yrs I love the office girls the only bad thing is the waiting but is because they are good drs.
Staff is nice!
And Dr Berkowitz is the absolute best!!!
Just wish they did not make you wait fir 1.15 to see him!
I almost didn’t come here because of how bad the reviews were. Yes the wait time was a little long (especially with a six month old who missed nap time) but regardless of the wait everyone was super nice. The front desk ladies. The X-ray …
Pembroke Pines Office: Staff is professional and respectful.
Dr Michael Feanny is very thorough with the treatment of my condition.
He patiently explains the situation clearly. Just what I need from a health …
Dr. Mohammad was awesome! My son got a cast the day of the visit & was very well taking care off.
The only reason I gave it 4 starts is because the waiting time is horrible!!! I …
Dr Sheikh is excellent and his Nurse and Front Desk team do a great job; with a great attitude and speed. …
My office visit was excellent along with the front desk staff doctor nurse all were very pleasant and helpful thank y’all for your kindness and patience Dr frenzy was excellent with his time and explaining my situation
If I can give this place 0 stars I would, the doctor that we seen for my 13 year old son today had no experience and basically told him there’s nothing we can do for you and to deal with it, I will definitely search for a second opinion …
Just not the doctors but everyone is truly nice there
The doctor very concerned and also cared about his patients and he was very encouraging. The staff there was very kind. I would recommend friends and family to Total Orthopedic Care.
My doctor is Dr. Feanny which is an amazing doctor. One of the things that I truly appreciate about Dr. Feanny was his bedside manner by listening to your aliment and explaining the diagnosis. He carefully listened and kind.. His staff are …
Bianca is AMAZING! Very courteous, knowledgeable and professional. She greeted me with a friendly face and made my experience well worth it. Very informative and provided 5 star service for my carpal tunnel. She listened to my concerns and …
They have been treating Mom with a great deal of care and sensitivity.
I never got to see the doctor. From the time you enter, you can notice that some of the office workers are unprofessional. The woman at the front desk in Room 101 on 4/15/2021 was very rude and obnoxious. When I made my appointment, I was …
I have been seeing Dr Berkowitz for 6 years. I feel that he and his P.A., are attentive to your needs and listen to you well. The staff is excellent. But my reason for the 3 stars, is that the amount of time you waste waiting to see them, …
Today was my first visit. I got there 20 minutes before to filled out my paper work. An hour and 20 minutes later, still not even one word of any employee to let me know how much longer it was going to take. Whats the point about making an …
My Dr was thorough and very nice.
Was referred there for my broken finger, the radiologist had confirmed the fracture, another MD had too and when I was getting X-rays the tech could even see the fracture too. I’m no radiologist but I am an ED RN and It was small but very …
Ver well organized and friendly courteous staff . The employees are tops . Thank you all
I really liked Dr Berkowitz. He has a no nonsense approach. I love his approach to treatment. He was fast and concrete. Nice clinic and staff is personable. highly recommend Dr Berkowitz.
I been visiting the office today for my daughter follow up, is the second time I was there and they make you wait for more than a hour and the actitud is not friendly at all, Most from de Doctor. waiting for him for more than an hour and he didn’t apologies at all. So disrespectfull.
Dr. Feany is excellent but the staff doesn’t always know what to do. I came for two problems. I was asked to choose a body part. I chose the legs because they hurt more than the back and she chose the back, like she was a doctor and had …
Dr Sheikh (ortho surgeon) performed arthroscopic knee surgery about a week ago and I didn’t take any pain meds.I was expecting the worse and prepared for comfort measures in advance. I’m pleased with everything thus far. My incisions were …
A great experience from start to finish. The staff was very nice and caring. The doctor made the experience very comfortable and answered all my questions. Would recommend to anyone who wants a medical facility that actually cares.
Many patients for therapy and office visits with the Dr. The staff work efficiently in processing your paperwork. Dr Berkowitz spent the time to explain to me about my condition and the next steps which are available to me. He was very informative and thorough.
He knows how to deal with patients issuesand be honest about what has to be done.
They Care They were Curtious they were professional.the Front Desk Lady’s were on point .all of them new there jobs…..Very Impressive..
I was told since a child out of the month of every two or three witnesses then …
Did physical therapy in this place, my condition improved with as little as 6 sessions. The physical therapist are knowledgeable and shared educational material with me so i can continue what we started at home after my initial therapy …
The PA (Andre), the medical assistant (I forgot her name) and X-ray tech were Amazing… the waiting to be seen was horrible. My appt was at 10:30 and I was brought to the back at 12:32 pm.. ughhh… also I wish I was notified about my fees prior to my appt instead of the day of my appt.
Horrible place to go. I was out of town and went there and I was told that I had a finger that was fractured after reviewing my X-ray and he was mean to me. he said it had healed because it was 6 weeks and that my bone attached and that I …
He is a very rude, uncaring, arrogant doctor. His vocabulary is unbelievable to be a doctor. Do not like to answer questions. He even tells you that he don’t care. It is very unethical how he spoke to me. Very sarcastic and unprofessional. …
Always great place to go. All the staff very professional thanks for you service
From Desk Were Great Even The Assistance outside to Sign you In She was Excellent just like the Front Desk, But wasn’t to Happy with the Rest had appt for 1:50 Wasn’t seen til almost 4pm. That was Horrible
This was my worst experience at a doctor’s office. I had to fill out initial paperwork outside in the heat standing while patients were sitting on benches outside waiting to be seen. My appointment was at 12:10. I arrived early only to be …
Dr. Feanny is a great doctor with a very good team and office. I felt confident in his treatment for my broken foot. I would recommend him to any of my family or friends.
I would give zero stars if I can. My elderly mother came here a few weeks ago with a broken wrist. The nurse put on the cast too tighly. My mothers hand had swollen so much in the coming day that the cast had to be removed. The nurse …
I scheduled my appt. over the phone with a rep. who reassured me that I would not be waiting long to be seen. Upon arriving ON TIME – I waited 40 minutes. Only to be seen for about 4-5 minutes with Dr. Sheik. He lacks bedside manner and compassion. 0/5 stars, go somewhere else!
Dr. Feanny and staff are excellent! They are very respectful, professional, and caring. Dr. Feanny is patient and actually spends time and listens to your concerns along with answering any questions you may have. He is thorough and fully …
Total Orthopeadic Care were all very friendly and helpful. I especially loved how Dr. Babak Sheikh really took his time to explain my son’s conditions with me as well as his treatment options. I had a great visit and the doctor’s demeanor has really put me at ease so I highly recommend this clinic.
It is unconceivable to have a 1:45 appt and at 4:45 my incontinent elderly mother was still at the waiting room and not seen. That is not acceptable. I am all for a 2nd chance, but if I have a similar experience on my 2nd visit, I will take my mother to a different office.
The doctor might be good but he talks too fast and don’t answer the questions asked. He is arrogant.
The nurse was excellent! She answered all my questions thanks God for her
Terrible receptionist while trying to set up an appointment. I do not know her name, but she did have a rather noticeable accent which sounded of Indian decent. I was told by her that I needed to reschedule because the doctor wasn’t going …
Everyone was professional and kind and loving that’s all a sick person want To experience. Thank you all very much !!
This is the second appointment made with a dr and I don’t get to see a doctor. No one lets you know I’m advance that you are not actually se I got a doctor. You still pay the full price for everything but don’t get the same service. And we …
This is my second rotator cuff tear, and I went back to Dr Feanny because I loved the results from the first surgery that he did in 2016. The staff was friendly and efficient. When I walked in, the waiting area was packed, and I was in and out in one hour. I highly recommend Total Orthopedic.
I’ve been going to Total Orthopedic Care for years at various times and their staff are always courteous and professional their front desk staff are always cheerful. I love their physical Therapy onsite department as well as their staff. …
Very nice and friendly. Great doctor!!
Front office staff courteous and professional.
X-ray technician friendly Expained what we were doing and why. Very professional. …
The doctor was very knowledgeable and all the staff is very kind and patient.
I had an appointment as a new patient. After one hour and half waiting, I decided to leave. They provided me a refund without trying to help me see the doctor. I spoke to the nurse in charge, she said that the place is very busy. If I am …
The place is clean, the employee are friendly and Dr. Mario Berkowitz is the best; he treats his patients very well. I recommend a 100 % this office.
Good service and attention 3/21/22
It felt like I’m in a slaughterhouse, No eye contact, No customer service, No personal touch… all of them work and talk, like a Robot….Next, Next, Next….from the Top (Dr sheikh, The nurse, the Xray lady, the front desk) to bottom . …
I have to say,,,, I think Dr. Sheik is straight forward, no nonsense kind of doctor and for me that works great! being an RN we can smell poop a mile away,,, he tells it like it is… and Dr Feanny is just awesome also… more mild manner, knowledgeable and a true professional… I have zero complaints… would recommend!
I’m A very active sporty person, throughout my years I have had so many injuries. I always see Dr. Berkowitz who always believes maybe surgery would heal my injuries . I have been coming to TOC for many years and always blessed to get …
It is a clean clinic the Dr I visited is very profesional and with great knowledge.
The only bad part is even though you wait for 3 weeks for your Dr.Appointment, …
I should have listen to the reviews. There is no respect for your time. As a new patient, showed up 15 mins before appoint, filled out forms and waited 45 mins past my appointment, when I overhear another patient complaining they had been …
Very organized. Have a variety of equipment like x ray etc on premises. Very attentive and competent. Dr Hadjianpour was very concise and to the point even if a bit curt at times. Very clear instructions. His assistants were all very positive, through and competent. An excellent practice.
Everyone was very attentive and they actually care for the patient(s), unlike some place(s). Dr. Feanny and I have known each other now for 18 years, and he’s still an honest and good man. The nurses are sweet and kind, plus extremely professional. If you want someone to take care of an injury they’re the people to go too.
These 4-5 star reviews have to be fake or were seen by different doctors. My experience today was absolutely horrendous. Pay attention to the 1 star reviews and what they’re saying about Dr. Hajianpour. His bedside manners are non-existent. …
The doctor was extremely rude and argumental with me. I will never go back to this office in Pembroke Pines
Today July 7, 2022 I tried to make an appointment to treat a hurt knee, it had been many years since someone treated me so badly on the phone, the lady who attended me was so rude from the first moment that I couldn’t understand how any …
This is a very busy place. There should be a ramp in front and also electric doors for the people that need help. Other then that my visit was very informative and finally some answers. Dr. Hanjipours girls were very helpful assessing the …
His staff was great and he was awesome. Took time to explain everything to me at great length.
Worse place! BABAK SHEIKH should be ashamed of yourself and this place! Having my mother walk out crying cause you wanted to be bitter!
I missed my appointment because they see me “inactive in the system”, despite the fact thet they charge me insurance c. A dew says ago, after I call my insurance company and they clarified that I was active, I also showed them my …
The heavyset girl, with curly hair in the front desk is very rude. I went in TOC prior to sending a patient there. I was told by Dr. Hajianpour himself that he takes Aetna medicaid insurance. When I let the patient know this, he went there …
Dr. Sheikh is an awesome Doctor. I met him for the first time and he gave it to me raw and honest. I appreciate honesty and concern for me and my health. God bless him. Monetta W
Wanted to give me a x-ray even though I brought with me my own reports. 2 cds and the results of the pet-cat scans. Than waiting for over a hour the tech told us it would be another hour before he would see me plus I had to take a x-ray before I even spoke to the Dr. So we left. I will never come again very disappointed!
I very much enjoy going to the doctor, he takes his time with me, he listens to my story of my aches and pains. He is also very educated on multiple ways to help your body out with different treatments and has never pushed me to go in one …
I know Dr Berkowitz, from over 10 years, he’s a great Doctor, his Staff is also very nice, but they need a lot of improvement on respect the patients time… my appointment was a 220pm, I arrived 209pm.. leave the office at 447pm (Dr see …
The doctor was very welcoming and knowledgeable. The staff is always very pleasant as well
Love Dr. B. and his staff. It’s just the visits take too long. Two to three hours. I went today. My appointment was at 12:40. I got there at 12:35. I’m just leaving the office about 3:30. Too long! Make sure you don’t have anything else to do on the day of your appointment.😃 …
Front desk great group
Doctor/ nurse that visit my examine room
Had poor manners. I wasn’t feeling my best they showed no passion. Attitude not …
I waited over a hour in the waiting room. I have a injured back so it hurts when I sit for a long period of time. I left because I was in pain. They called me 30 minutes later asking if I was still there.
The ladies at the front desk were awesome. The doctors assistant was awesome. The doctor is horrible. Unfortunately they said I could not see any other doctor. If you are someone who needs assistance from the doctor and not the nurse I …
Office Visit 1: 2 hours late
Office Visit 2: 1 hour 45 minutes late
Office Visit 3: I left after 1 hour and was not even close to seeing him. These are all times after my scheduled appointments.
I highly recommend Dr. Michael Feanny he is the best, his technique are great he will get you back on your feet.
Excellent, very Professional, Dr Feaany and his team with Dr. Bianca, gave me an special attention to my pain in my right hand.
Staff upon entry very polite greeting me upon entry to the office. Wait time to see doctor was very reasonable.
Clean, Calm personalities, professional, quick & the office overall as a comforting effect.
I am very pleased with the service received today from the front desk up to Dr. Berkowitz. He is a very caring doctor who was able to understand my needs. My husband has been happily coming to this office for few years. At this time, I was the patient.
Just took my dad there this last week for severe arthritic knee pain that has him having trouble walking and I will never take him there ever again. The first physician we had was very kind and attentive but the head/main doctor walked in …
Dr. Sheikh is a wonderful doctor!! We wouldn’t take our son to any other Orthopedist. Our entire family uses Dr. Sheikh. He never rushes you out, we talk about our families, events, all sorts of things. The staff there is wonderful as well. You can tell everyone loves what they do.
I didn’t get to see the doctor not because of the office but for personal reasons. Contrary to some negative comments i have been reading, my experience was great. The front office personnel were very attentive and cordial. I am going back Monday I will share my experience again.
This place would actually run more smoothly if it were more organized, and had people who were just solely dedicated on answering the phone lines. No reason a patient should be on hold for almost 36minutes just for answers to a question. I …
I had a very pleasant experience at the appointment. The ladies in the office were very professional, courteous and warm especially the one who did my x-ray first.I think Julia. We both are cat and tea lovers. Dr. Sheik explained my diagnosis and plan of care and I feel very comfortable continuing my care there.
The doctor was awesome and friendly took care of me right away !
And with in a day I was walking again !
Super happy !!
Easy to understand. Which is really a top quality. Plus made it simple and gave me good info efficiently to make my decisions. Thank you.
Clean, professional atmosphere. Very efficient staff. Dr Feanny has a wonderful bedside manner and is tops in his field. Had total dominant shoulder replacement 3 months ago and am doing great. Making arrangements to have the left side …
Do not recommend this place . Not friendly . Dr Mauricio Navas is very rude , very careless with his words , so mean , lack of respect , not professional . No work ethic at all . Met him twice and it was horrible .. no people skills .
First I’ll explain why I gave them four ⭐. I feel the reception are is overwhelmed, so at times the communication get mixed up because it’s like Grand Central Station everyday, all day. But the doctors are quite knowable in the field, …
I have been to a lot of Orthopedic doctors, urgent care and hospital and NOBODY could explain why I was in pain. Dr. Feanny immediately knew what was wrong and what I needed. I came in with a lot of pain and let with less pain. I am very pleased with Dr. Feanny.
Dear Doctor Feanny,
Your office project you professionalism and dedication to patient care and well …
I waited for 3 hours. The receptionist wouldnt accept my insurance after i was referred by my Dr. They gave me 7:30 am appt so I never assumed my company wouldnt be open at rhat hour or they would assume i was unimsured. This place is a …
I had made my appointment with Dr. Berkowitz and was never informed , until the last moment, that is when another physician walked into the examination room and introduced herself telling me that she was going to see me. The examination did not take more than 5 min.;total disappointment!
I did three of my 10 assigned therapy sessions for a dislocated shoulder with Karl. He would assign me sets if exercises and I had to go look for him to let him know every time I was done with a set. I would have expected him to stay with …
I would have rated zero but it isn’t an option. I waited forever even though I had an appointment. Also they charged me a copay and an additional $25 to fill out my temporary disability documents. Yes… they charged me to fill out a paper that only this doctor can fill out for me. That is crazy… I will not be going back.
I have been coming to this office for over a year. When I met Dr.Hajianpour I was pleased with the service. The one thing that I do not like is his bedside manner. He is very RUDE and has no problem saying that you are overweight and that …
The clerical staff was courteous. The wait time was minimal. Dr. Sheikh was friendly, knowledgeable and thorough. He was concerned about my full recovery and discussed in depth my options. I highly recommend this facility and doctor to whomever is seeking treatment.
Entering the waiting area was welcoming by the staff, the lady who did the X-ray was very kind and warm, Doctor Sheikh and all the other staff who dealt was me during my visit was very professional and clear.
Very professional, treated with respect. I get seen by Dr. Sheikh but all of the doctors and staff are qualified and knowledgeable in their area of expertise and listen to the patient. Definitely would recommend.
Great .. Dr Sheike was very caring but spoke sooo fast .. X-ray tech was great .. girl upfront we’re great … but the girl up front at the therapy side was sour .. no costumer service.. not even a smile..
The front office staff were very nice and welcoming. The Doctor took his time to explain everything and answered all of my questions.
Today experienced I was a bit dissatisfied. I was misinformed that I would be seeing the doctor and forever reason, I saw an assistant. After paying my co-payment of $45 and waited for over an hour I feel that it was a waste of my time …
The worst service. Staff is not qualified. The only task is to take the money and sell 2 times more expensive equipment that you do not need. Dr. Shayk deceived and said that he would remove the stitches, but he did not. He cannot be trusted. Those waste time and money in this center.
The visit with Dr. Joseph was very pleasant and informative. Explained my condition and detailed the procedure that needs to be performed. He also informed me of what I need to do to minimize risks during the surgery.
Do not go here if you want friendly service. My arm feels like it’s about to fall off and over 26 dollars ( which I have ) that I didn’t have my physical card for they did not see me.I have Apple Pay so I asked they said no Not only that …
I was very happy with the service that I received from all the they were very kind caring and considerate. The doctor was very professional kind and he explained to me about my injury and took away most of my fears and for that I am thankful and grateful. This was my 1st visit and I felt like I was part of the TOC family.😊 …
The staffing is very professional and polite. The doctor very pleasant and willing to answer any questions I had. He is very professional and has extensive experience in his field. Would recommend this doctor to anyone.
Had me wait close to an hour and a half just to tell me that they couldn’t validate my benefits because Blue Cross and Blue Shield was down. Supposedly they couldn’t get them on the phone either. So now I’ll have to wait until next week to …
If I could give 0 stars I would! My dad and I want to that clinic, the appointment was at 11:00am, and we arrived at 10:50am. We been waiting to see the doctor for an 1 hour and 45 minutes till 12:45pm!I I eventually got up and left without …