Total Care and Home Access Solutions.Total Respiratory and Rehab’s mission is to meet the home health care needs of their clients/patients in the metropolitan area of Omaha, Nebraska and Lincoln,…
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
6414 S 118th St, Omaha, NE 68137
Thanks!
There staff great awesome all around on work and PR😁 …
Friendly staff!
The ladies at the front desk were so rude I walked out feeling disappointed in the service.Thumbs down on customer service hire people that want to help with a smile.
This place has AMAZING customer service. They really care about people. Thank you, Total Respiratory!
Bunch of lying rude people that can’t be trusted. Get a different Dr. If they want to refer you to this place.
I was to get a home sleep study and they took all the hassle out of it by working directly with my insurance and doctor’s office. They even worked with him on payment.
Traveling and needed a replacement part. Staff answered immediately and I setup a quick visit. They helped me out of a big time jam. Thanks.
The sleep test and results were compiled over three weeks ago and they still did not get the results sent to my doctor or to me, after four calls I don’t know when I will ever get the results
Complete lack of internal organization. The group failed to follow through with our daughter’s need for a scooter that would work, lack of communication to us on their efforts, and they were not consistent on their stories between the repair team and the front desk team.
If I could give zero stars I would.
They don’t give you info. They say in their system they gave you this info when …
They dont bill correctly with insurance. I was over charged about 3x higher than i should have been. I worked with my insurance company and got my money back. They are unorganized. They seem to care more about having a 60″ TV and a mini fridge in there lobby.
AVOID AT ALL COSTS
Initial Visit: From day one I always felt as if I was an inconvenience in …
We had a wonderful experience with total respiratory. We had a lift chair recliner delivered to my mom. Ben golden was the delivery man very professional and knew what he was doing. Thank you for a great experience.
First class service from the people in the office all the way to the people helping me out. Zach did my initial fitting for a CPAP AND MASK. This guy made sure everything was comfortable, showed me how to set it up, EVERYTHING! After …
Thank you for working with me and making it possible for me to get my new ride. I’m very ecstatic with my new ride. I want to give a special thanks to Dean Higgins for taking the time to work with me and showing me the inside and outs of …
I was visiting Omaha and forgot my CPAP humidifier chamber. I stopped at 3 other places, without a prescription no one would help. Total Respiratory to the rescue! $15 later and I was back in business. Thank you for helping me!
Staff was very friendly and professional. Got everything I needed for my CPAP and even got me completely fitted. They did such a great job and answered all my questions. I would highly recommend Total Respiratory
Total Respiratory saved the day! Lydia was wonderful; from the time she picked up the phone to the time she hung up I had all the confidence that she was going to follow through as she said she would. Thank you Total Respiratory for the superb customer service and 100% satisfaction. Mom has what she needs now.
I dont know what some of the other people here are talking about, but Total Respiratory has been nothing but helpful with everything I have needed. Every time i need a repair done on my chair they always come out the same day and are very prompt in ordering parts if needed. Great company with people who actually care.
We had a ‘free’ take-home apnea testing kit after visiting a local ENT specialist. Apparently the kit monitors some vitals during sleep and determines (at least this is what we were told) if a full-blown sleep study is required. We …
Everyone in the office was very helpful when trying to get oxygen for my mother in law. The respiratory staff explained everything and made it very user friendly. If we ever need anything in the future I know where to look.
I signed a contract saying that my insurace was going to pay for my cpap machine. I was sent to collections nearly a year later. I called the office and they told me my claim had been denied and that I was only renting it. I had signed a …
The receptionist and respiratory therapist that I dealt were with extremely friendly and knowledgeable. I was dealing with another company for a month with no results. Called Total and they had me scheduled and in for my appointment in less than 24 hours. My appointment was quick and efficient. Would definitely recommend.
Everyone that I had contact with was very caring. Danny Bytyci was very informative and helpful setting me up with my new Cpap equipment and knowing he’s available for any questions is very reassuring.
I’ve used them a few times over the last few years: for mobility consulting, for a chair and other equipment for an aging relative, and for a walker and wheelchair for me after an accident. I dealt with two distinct facets of the business: …
My experience with Total Respiratory has been excellent. My technician
Danny has exceeded my expectations with his knowledge and promptness to assisting me thru the initial hurtles with starting my therapy, from questions, to …
A customer rep suggested I call my local Airway Medical office for correct item names before ordering two additional items to a previously shipped order. In the past, local office consultants took care of everything for me. But this …
My view of TR goes up and down. The people I have worked with are nice and try to be helpful. My perception is the organization is a bit disorganized. Their billing system is a mess, which is an understatement. I am reasonably technical …
While visiting family in Omaha I realized I brought the wrong piece to my CPAP. After spending a HORRIBLE night trying not to fall into a deep sleep, we found Total Respiratory. We called, they had the piece I needed, I didn’t need a …
Aubrie was a delight to work with she’s so helpful and kind. I really love working with her to help find me a mask that works. She’s a plus to totally respiratory . Also the lady in the front office are so pleasant and very helpful. I’ve never been so well taken care of
My local CPAP supply office was constantly giving me the runaround. I had almost given up all hope until I was connected with Alyssa in the billing department at Total Respiratory. She went above and beyond clearing everything up, …
The staff was very helpful about answering all questions about CPAP functionality.
Your company needs to Explain the CPAP 90 Day Rule. I was never informed that if after 90 days of use even after I switched devices because of problems dealing with it, this would deny me from EVER getting any oral medical device for Sleep …
UPDATE 11/07: I am adjusting my rating for one reason only. SHELLY! She was fantastic at fixing the issues others had messed up. She was extremely helpful and understanding of the whole situation. If you have any billing issue, ask for …