Terrible customer service, will absolutely refuse to come out and fix any problem you may have, forget about calling, they will talk to you in the rudest way possible.
I wish I could leave less than one star. If you like slow internet at a high price with an every day dramatic slow down in service, this is the company for you! 8mbps is slow and I pay a lot for it. For it to randomly drop to 1mbps and to …
Quite possibly the worst internet in american no joke. Most times hulu will never load, I don’t even bother playing online games because my download speed is 375 kbs, and that is on a good day. The fact my mom pays 100$ for this is just …
Cheryl’s customer service is superb. I have never had a call with any one working for totelcom that wasnt extremely professional and pleasant. Always willing to help and very friendly!
Quality is subpar, highly overpriced for very low speeds only a quarter of which I actually receive, super high ping which is yet to be resolved, customer service hours only 9-5 on business days but dont worry you can pay your bill any hour …
Pretty poor experience calling Totelcom today. We’re new to the area and need internet service, neighbors told us Totelcom Broadband fiber runs right down our easement. The person who answered my call spent much more time (in a …
I originally posted a 1 star review due to outages over the last two weeks. After speaking with a customer support supervisor he explained these events were due to upgrading hardware. He took the time to look into my account and call me …
Good
So i d n mew addition
getting better
Friendly people easy to associate with
Very helpful people are really nice
Paid my bill
Not very informed about the products and services they offer.
I have had service for over two years and NEVER an issue!
Local Phone & Internet provider with Fiber optic service in a town of 2400.
Internet provider. Fair price. Great customer service.
Terrible customer service, will absolutely refuse to come out and fix any problem you may have, forget about calling, they will talk to you in the rudest way possible.
I wish I could leave less than one star. If you like slow internet at a high price with an every day dramatic slow down in service, this is the company for you! 8mbps is slow and I pay a lot for it. For it to randomly drop to 1mbps and to …
Quite possibly the worst internet in american no joke. Most times hulu will never load, I don’t even bother playing online games because my download speed is 375 kbs, and that is on a good day. The fact my mom pays 100$ for this is just …
Cheryl’s customer service is superb. I have never had a call with any one working for totelcom that wasnt extremely professional and pleasant. Always willing to help and very friendly!
Quality is subpar, highly overpriced for very low speeds only a quarter of which I actually receive, super high ping which is yet to be resolved, customer service hours only 9-5 on business days but dont worry you can pay your bill any hour …
Pretty poor experience calling Totelcom today. We’re new to the area and need internet service, neighbors told us Totelcom Broadband fiber runs right down our easement. The person who answered my call spent much more time (in a …
I originally posted a 1 star review due to outages over the last two weeks. After speaking with a customer support supervisor he explained these events were due to upgrading hardware. He took the time to look into my account and call me …