Touchstone Imaging is a national leader in outpatient diagnostic imaging. Our philosophy is to combine state of the art equipment, the most qualified local radiologists, and superior customer service. Touchstone Pensacola offer 3T and 1.5T Wide Bore MRI scans, 64 slice CT scans, X-ray and Ultrasound imaging at up to 60% less than hospital based imaging.
| Friday | 7AM to 7PM |
| Saturday | 7:30AM to 12:30PM |
| Sunday | Closed |
| Monday | 7AM to 7PM |
| Tuesday | 7AM to 7PM |
| Wednesday | 7AM to 7PM |
| Thursday | 7AM to 7PM |
4996 N Davis Hwy, Pensacola, FL 32503
I can’t say anyone was rude, but laying in the position they had me in, I was in undescribable pain. I cried the whole time and I feel like they rushed it because the radiologist that read the films did not see fully the problem I was …
I’m an RN who actively works in the medical field. This is one of the most welcoming, professional, organized healthcare facilities I’ve EVER been to. Instructions were clear. Self-pay pricing was clear. They were very prompt in getting me …
Unprofessional idiots!
Fast and efficient!
Incredible people.
Excellent and caring.
Awesome staff, easy location !
Fast and friendly service
Everyone is so kind and professional!
Absolutely the best customer service available!!!!
Half a star if I could.
Quick friendly staff reasonably priced services.
Very professional and curtious staff ! Highly recommend this place !
Position uncomfortable but entire staff super.
Way over priced for self pay customers, and they lack compassion for their patients.
Great, friendly customer service and technicians.
Fast and prompt admission with oersonable and professional service
The awesome staff made my anxiety disappear about the screening.
Really great people and professional service. I highly recommend.
Best imaging services in Pensacola.
Courteous and professional staff, appointment times are followed to the minute.
Always satisfied with any interaction with this business.
Great place to go for imaging. Really nice staff.
These people are always friendly and efficient very fast service would Recommend to anyone prices are much cheaper than anywhere else
Very clean atmosphere super efficient staff very pleased with my experience
Very efficient and friendly staff. I highly recommend Touchstone.
Excellent service. In and out in a few minutes. Painless and very nice experience.
All the staff members were great. The know what they are doing and you don’t wait all day.
Have always had great experience, staff is friendly and professional. Definitely recommend.
Jennifer was outstanding. Everyone was so happy there. Great experience!
Very professional, informative, and when they give u times, it’s not lip service, best imagining place in town
Quick to get an appointment. Polite staff. Did in timely fashion. Very clean
My visit was met with a friendly staff in a clean high tech facility in which i was in and out with same day results coming.
Great experience, lovely people, very helpful. Would highly recommend.
Friendly and professional staff. Hours of operation are great. I would recommend this place to anyone.
I had my X-rays/MRI at this site. Staffing was the best and showed so much care about you.Kudos to my Techs for both Visits…
Great place, super nice people, I couldn’t believe the price compared to what the hospital price was and my Dr. says the image quality is awesome! Would recommend it to anyone!
The clerical people there can be “aloof” in their manner. The medical staff was very professional and all were affable.
Wonderful and friendly staff!
Friendly staff and super fast!! I was in and out for an Xray within 15 minutes. That included the check in process and all!!
The service and speed in which I was taken care of was great! I would highly recommend this imaging center!
Fast and friendly staff, all very talented in their duties. Clean facility with ample same lot parking.
Horrible on the paperwork side. I could never get them to get my authorization done. I was even told to go in there and get them done and they had it fixed when they didn’t. I have been transferred around on their phone system and then a …
Always so nice and prompt.
Absolutely amazing! Phenomenal experience! They were all very sweet! Definitely would recommend!!!! 💕💕 …
The employees were all super nice! I was taken care of super quick, and had an amazing experience from start to finish.
They were very efficient professional and created a relaxing atmosphere for the patients.
I had a very good experience with them my appointment was at 12 and they took me back I was out there in 15 minutes worker was very nice.
Sour grapes for me! My appt was at 1045. I got there at 1040, completed my paperwork and was taken back quickly-to wait! People came after me, had their mris and left. At 1145 I finally had a tech slow down enough to ask wth? She said …
Very nice facility. Staff super freindly and smart. They have multiple windows based upon which dept you are going in to speed up check in. I was in and out within 30 mins. VERY IMPRESSED. First ime I have been here. Used a third party company for xrays who referred me to this facility. RATES WERE SUPER!!!
Friendly walk in from intake provider, timely wait for xray tech who was also friendly and listened to my reason for xray referral, no hesitation. Great service received.
Excellent experience at Touchtone. Almost no waiting time, very efficient x-rays, out the door before I knew it. A+
Great service here. The office was neat and clean. All of the staff was friendly and efficient, and professional. All COVID safety precautions were followed and I felt very safe. Thank you.
I came in for an MRI on a broken humerus and posterior AC seperation. If my shoulder is turned in the wrong way, ever so slightly, it would slide out of socket. The team here did a fantastic job of removing my brace and getting the image without additional pain, or my shoulder displacing again.
This was the best experience I have ever had having an mri. I will never go anywhere else. The tech’s really put you at ease and care about your personal comfort.
I went for a MRI my wait in the waiting area was around hour and a half. I was given head sets to listen music to block out the sound of the machine, however I only heard one song. I got stuck 5 times by two different people and they were …
All staff fron the receptionist (Lynn) to end of procedure were Excellent! Jen and Dr. King were very kind. Mr. Dearborn, in MRI, was very kind. This is a very well run office and I will recommend them to all my friends.
Very fast service and all employees were nice and kind. I was back in the machine within 10 min of my arrival. While back there they made it very comfortable while I was inside the machine
OK, 2 stars because yes, they did an x-ray and they were not mean to me. Unfortunately, no one asked me why my doctor had ordered an x-ray of my right wrist. And they weren’t interested in the paperwork I had brought with me. I had fallen …
Absolutely amazing experience from check in to the actual diagnostic procedure. The facility is very clean and comfortable. The staff takes time to explain what is going on and make sure you are comfortable.
We chose cash pay of a flat 325.00 Both at the time of scheduling the appointment and the date of the appointment. I have since received billing requesting additional payments. They pulled up my daughters previous insurance information …
Everyone I encountered at Touchstone was friendly & professional. They did a great job of getting things done quickly & efficiently. I was in & out in a very short time.
Staff at this location is great, but expect incompetence regarding insurance filings. I had to pay out of pocket for a covered procedure because it was filed with the incorrect billing code repeatedly for 6 months. I called twice a week, my …
I’m in Pensacola, Florida, and I just got off the phone with the rudest and least compassionate woman I’ve talked to in a long time (I can’t say ever because I’ve talked to some mean people at Andrew’s Institute.). I’ve been injured and, …
Absolute BEST Staff. Compared to a Hospital Facility for imaging … Touchstone will forever be my First Choice for all future imaging needs. Personal, Friendly, Professional and Skilled.
They were courteous & the wait was short, being a walk in unexpected short wait, In & out Great!! Had to be back before dark, results go to your doctor not them.
This was not my first MRI experience, but this was my absolute best experience for this service. Very professional. My doctor told me the MRI pictures received were some of the best pictures he has seen in his career. I was very pleased …
My ultrasound technician was AMAZING. She was very nice and compassionate to me and listened to me and my concerns. She is the best. I am not sure of her name!
Tytytyty to the staff at Touchstone!!! From start to finish they were super courteous and professional. 😊 Thank you for all your hard work!
I really felt blessed when they worked their magic as quickly as they did to …
I am a nurse with 25 plus years experience and have to say this facility is excellent. I have had a couple of MRIs–shoulder arthrogram and lumbar MRIs–all the staff is very professional and courteous. The staff seemed to be customer focused and their equipment is up to date for sure. Highly recommend Touchstone. —
Great experience for a medical establishment. They got my grandma in and out quickly and the entire staff was so nice and sweet to her.
I am very disappointed with the billing staff at this facility. I was scheduled for an MRI on August 3, but after going in and trying to go through the machine decided I couldn’t get the MRI. I went to the lady at the front desk who was …
I’m very happy I went to touchstone. Everyone was very curtious and all precautions to keep everyone safe during this time of covid were done very well. Everything was clean and well kept and I felt very comfortable being there. I definitely recommend.
Great experience and service!!
Needed an x-ray fast and boy did they deliver! From the moment I walked in, to getting registered with a smile, to having the imaging taken painlessly, the …
Very inexpensive X-Ray! $75 compared to $445 at the doctor’s office. I highly recommend them. I was in & out in less than 30 minutes. The staff were very nice & everyone was friendly!
Very happy I chose Touchstone for my MRI. I drove from Alabama, and will come there again for Ll of my future imaging tests. The staff was so nice, and they made it seem like comfort (for my husband who was waiting for me) was their priority. Would definitely recommend Touchstone to anyone!!
I have had imagining done here twice now and both times was well above the standard of any other hospital or clinic I have been to for imaging. …
One is always quick to give a negative review when expectations of a business have been disappointing but neglect giving a positive review when things were done well. I had the experience below last year but had to return yesterday. …
They are fast and friendly. They are very professional and answer questions with a smile. The technicians are knowledgeable and compassionate. I was impressed with the way they handle patients. They go above and beyond for patients and I think that makes a big difference. Overall a great place for your testing needs.
I can’t say enough good things about Dr. Blakely and Jennifer and the staff at Touchstone in Pensacola. I want to thank you all for putting me at ease and helping me through the process. Highly recommended!!
Great place for imagining! The people at the front desk (Emily and Rebecca today) are very knowledgeable and nice. I recommend Steven if you have to get poked with a needle, totally painless! An added bonus is definitely how clean the facility is kept. Keep up the wonderful work Touchtone!
Horrible experience dealing with this place. The front desk staff was pretty rude and seemingly cold to me and my family after we had been in a bad car accident and were sent to them for imaging, which they should be used to. Then when they …
It was incredibly easy! The women working were so sweet and helpful. I arrived 10 minutes before my appointment time and they got me in and out in less than 20 minutes. I would recommend them to anyone!
Great employees on the evening shift during my appointment. The person who checked me in was very kind and took care of me. Jeremy completed my MRI and was beyond awesome! He made the MRI experiences bearable. Thanks for your great service, Jeremy.
I have been coming to Touchstone for 12 years for all of my imaging needs. They are always friendly, professional, skilled, timely, efficient, and it is always about half the price of what it would be in a hospital. I would encourage …
Looking for a place to recommend to someone for MRI. Bad reviews here and on Better Business Bureau about billing. Seems they send most everyone to collections quickly. Some people said waiting on insurance, some said had already paid, one …
Touchstone imaging made the process of getting an MRI seamless. Everyone was extremely nice and helpful and the whole process was about an hour from walking into the front door to walking out. I was amazed and extremely satisfied. Staff was also amazing and very helpful.
Had 3 mri’s and set of xrays done here for past couple years. This office and staff are absolutely amazing, kind, and professional. I cant imagine wanting to go anywhere else after the great experience I had each and every time I have been here. Hands down best I have dealt with. Would recommend for any needs/imaging done.
I had never had any type of images done here before, but they were AWESOME!! Made me as comfortable as they could and were very friendly. I will recommend friends and family them for sure!!!!!!! I have had seen bad reviews on here about …
My husband needed an MRI of his ankle and was sent there by his Dr. They are very nice and the office is professional. You do have to keep an eye out to make sure you don’t pass it by accident when going there.
I recently found out that I do not fit in the old standard MRI machines. I have been upsized to Open MRI and what a difference. Still noisy, but Touchstone Imaging is a vastly more pleasant experience. First, the staff was friendly, polite …
From the initial phone contact to being guided out when my arthrogram was complete I had a top notch experience ⭐️
Trish was incredibly helpful getting my appointment secured as there’d been a …
The lady I made my appointment with, Kim, was helpful and very nice! The lady who checked me in was efficient. The x-ray tech was incredibly pleasant. Was in there for a very short time because he was obviously very knowledgeable, but he …
I cant think of any improvements. The entire staff was an absolute delight to work with and they seriously made the entire experience relaxing and fun. I never thought getting and MRI would be as enjoyable as it was. Everyone was friendly …
Very positive experience. Told to arrive at 1 pm for 1:30 scan. Easy check-in. Taken back to scan area shortly after 1. Jennifer explained what was going on. She made sure I was comfortable. She wheeled me out to my car in a wheelchair …
I was a walk-in for any x-ray. The front desk staff were courteous and professional. I was called for my x-ray in a timely manner. The technician was very personable and understanding of my physical limitations. Overall they provided excellent service.
The staff at Touchstone is very courteous and helpful! The ultrasound technician was patient, understanding and very informative. She made my visit less stressful and much more comfortable than I’ve ever experienced. Thank you Touchstone for making my appointment a quick and easy visit!
Very professional workforce in the office and in the clinical areas. My appointment was scheduled quickly and I was seen within 10 minutes of my actual appointment time. Everything went quite well.
The ONLY reason I am giving this place 2 stars instead of 1 is because the front desk guy on Monday night was really kind and professional. He was quick and I was taken back to the room to change. …
These guys are the Best. I had MRI’s done at almost every location in Pensacola to include Baptist Hospital, West Florida Hospital, and the Naval Hospital. Touchstone has the best customer and patient relations in the community. I am not …
I’ve had tons of imaging at different facilities over the past few years, but Touchstone is hands down the BEST! Super professional and kind! Hardly any wait in the waiting room. Clean facility. Just plain awesome experience! I would recommend them to anyone!
Touchstone Imaging is a wonderful facility with not only top notch employees, but some of the best technology in this area.
Less costly than doing X-rays or MRIs at hospitals. I would have paid an MRI four times more at the hospital. Furthermore, staff are friendly, accommodating and facilities are clean and run professionally.
Front desk Trisha was just delightful to work with & had me smiling as soon as I began to work with her on what had been a miserable rainy day for me. Just enough time to complete my intake form before I was called back. Tech was personable …
Off the charts responsive . We got results in an hour that we couldn’t get from Ascension Sacred Heart in literally two days of traveling 100miles round trip to Ascension Sacred Heart in Pensacola…whose diagnostic center closes at 3:30 pm …
Best place if you are in a rush! Very nice and efficient team. They answer the phone fast! Call and remind! They go above and beyond in their field of work. Highly recommend.
Great service. Everyone was friendly and helpful. I didn’t have to wait and they made sure I was comfortable during my MRI. If I ever have any other imaging to be completed I’ll definitely choose Touchstone
I have had to go to touchstone on two separate occasions now and have been completely satisfied with their services both times. All of their front office staff is very professional helpful and there to answer any questions that you may …
Very poor customer service. 22 minutes on hold. Only to find out they did not send an authorization request to my insurance and just requested info from my Dr. 1 day before the appointment THEY scheduled me for. They literally called me 2 …
Let me start off and say JANET is unsympathetic and unprofessional.
The office at Touchstone is nice and they are quick enough getting you in on time, unfortunately they are not very compassionate and it feels more like a drive …
All of the staff at Touchstone are amazing. From scheduling, to check in, and the actually MRI it was perfect customer service! I won’t go anywhere else for imaging!
Maybe I hit this establishment on the wrong night but the two older ladies behind the “closed” glass were rude and condescending. Was standing there waiting to check in and they told me to go sit down. I’m 62 and haven’t had anyone tell …