Trash Taxi is your one-stop shop for all of your outdoor wishes.At Trash Taxi, you can find easy in-and-out parking for you to take advantage of … See more
I signed up with Trash Taxi today because of reviews I got from my son who uses them & is very happy!! Marty helped me sign up & was AWESOME!!! Felt like we’d been friends forever :-)!! TYSM MARTY!!
I noticed that my bill had gone up this quarter and I called to figure out why and what could be done to lower the bill. I had the absolute pleasure of speaking with Marty who went above and beyond to help me with my bill and a few other things I needed updated. Thank you for the amazing and friendly service you provided.
This company is such a joke. HOA has a contract with them otherwise I would go somewhere else. The neighborhood and the road in front of it is always covered in trash after they have gone through. The pricing is going up every year and the …
Unfortunately I had a problem with my account and a young woman claiming to be the office manager. These issues brought me to Mr. David Swierenga the General Manager. He proved to be a man of his word and handled my account along with other …
I am somewhat new to a neighborhood that uses Trash Taxi for trash services. In previous neighborhoods we have used various companies and often were left frustrated on trash day by the amount of trash that would be spilled and left at …
Amazing service always. Prompt responses when I need help! Ended up using a different service since it was paid for at our home. but if I had to chose a service to go with I would 100% go back to trash taxi!!!!
It is said that only angry people write reviews…well that is me. At this point I would rather pay more for a competitor. I have been with Trash Taxi for 8 years now. I have overlooked the garbage left in street when the collectors are …
We are canceling our service too. Have had them 6 months and THREE times they have missed a pick up. This last time was on a Friday. We called to report it and the office was closed. No calls back. Trash still not picked up by Wednesday of …
** Warning to all ** IF YOUR CONSIDERING Trash Taxi PLEASE READ THIS FIRST.
** Overview ** Promised made were not kept, unlike all other trash services I have used in the past. Price was the only reason I switched service to TT. I guess …
Marty was an absolute doll today. I had a question about yard debris and how to discard of it properly. Always a pleasure to deal with the ladies when ever I call in. Marty Ray was so sweet once again. In a world were people aren’t very …
Not sure why this company gets a bad wrap. We had absolutely ZERO issues and nothing but a positive experience working with them. Fees were just as described, and the service was pleasant and prompt. Would definitely use again for any all trash removal services and I recommend you do too!
The WORST trash company around. Our trash can has been down at the end of our driveway the night before they come, along with every one else on our street, and for some reason ours gets skipped over-this is the 4th time this has happened. …
Awful. We pay to recycle, and filled up our huge bin with glass, and they stopped coming to get it. They sent us a letter saying they don’t accept glass anymore. We called to tell them we don’t want to have this can anymore and that we are …
I have never left a negative review before, but…. this is the worst trash service we have ever had. They usually don’t come until 8 pm….unless we happen to for get to take it down the night before. The one time we did this, they came …
Had these guys picking up my trash for several years now. When I would have an issue, Marty Ray to the rescue. She’s helped me more than a few times, everything from taking care of a missed pickup to helping me understand my billing, I thought I missed my payment one time, but she helped confirm my bill was up to date.
I’m Very disappointed with the customer service I was actually hung up on when asked to speak to the office manager! My trash was not picked up do to them billing me wrong! When I called about it I spoke to a short tempered lady by the …
They come at odd times on Friday never at the same time, they didn’t get my trash this past Friday. Called on Monday and they were supposed to call me back on Monday. It is now Wednesday, still haven’t received a phone call back. I would …
Back in February they were serving my neighbors behind me and put a roll off inbetween our house and hit our porch. My porch is to dangerous to be used since. They refuse to admit to damaging my property even though I have photos and a …
My brother and I share a home in Acworth and we both travel for our business quite extensively. For security purposes we don’t leave our trash container out at the street as it might be there for weeks. The friendly customer service that we …
Why charge me for service then you don’t follow through on your end. This company is by far the worst trash service, i’ve only had it for six months and already looking into other companies, you guys refuse to pick up the trash and when you …
Absolutely lousy company, will not pick up trash. I had service for 3 months. In that time they picked up on their own once. I had to call every other time. When I called to complain, they did not want to do anything about it and grudgingly …
This company has negative reviews because of poor customer service being given by the woman answering the phones. If you can manage to get to a supervisor she will make it worth it! I did have issues at one point, but she made sure to fix …
They bought routes of the company I was using and quit taking as much stuff. I moved and decided to hire them again but found a better service right after doing so. Didn’t even use them for one pickup and they will not give any sort of refund. I prepaid for 3 months of service that I’m not using. What a waste.
This place is a joke. So my garbage was not picked up and when i called to discuss the issue i was blamed for their incompetency as no one called me which i was advised is their procedure to collect the payment. The woman i spoke with …
Worst company ever, gotten too big and forgotten about what we are really paying them for. I had some wood that were left for them to take. They didn’t take it. The following week i cut the wood up into small pieces and it still was left. …
I switched to Trash Taxi and have gotten nothing but excellent service. In addition to the service I especially like being able to talk to an actual person if I need anything. I have advocated Trash Taxi on my Next Door app and have seen …
Company started off good and really went downhill within the last 7 months. I had service with this company for over 6 years. They have changed their billing method and the cost and fees associated with making an electronic (which is the …
Worst experience ever. Wish I could give it zero stars. Customer service is a non existant. The bigger companies are cheaper and have better pricing $48 quaterlly with WM. I watched my neighbors trash get picked up and they skipped mine… …
Been with trash taxi for a little over 2 years now. In that time their prices have steadily gone up the entire time. I understand when things increase a little bit, but your prices are more than 50% higher now than when I signed up. I …
Worst Service Ever! Don’t use this trash company if you’re in Georgia. The provider does not properly bill customers and then when you call to pay doesn’t want to take payment over the phone or pick up trash for their oversight! Beware! The customer service will hang up on you, cancel your account and never notify you!
Consistent, reliable service. The only problem I ever had was that one time I received the bill via email, but it was blank. When they threatened to cancel for non payment, I called to see what happened. They waived the late fee and were …
Best Service I’ve ever had!
If someone rated them poorly then they must have gotten rid of those employees! I watch how my neighbors are slowly all changing over to TrashTaxi. …
When calling Trash Taxi I spoke with Marty who was extremely helpful and answered all questions without hesitation about account. Would definitely recommend their service.
They left our trash can knocked over, at the end of our driveway, and right in the middle of it. I was not able to pull in my driveway and I live on an extremely busy road on a bad curve. I had to stop in the middle of the busy road and …
Their “Policy” (Per MARTY?) states that if you don’t have your trash at the curb before they drive by the first time that even if they see it coming out that they don’t pick it up?!?! I know everyone here has forgot to take the trash up, …
Had this service for years, I switched to them after my other providers kept being bought out (mergers). Also my last provider was always raising rates. I jusy got my latest bill & it’s still affordable. I’ve had a few issues over time, but Marty R was always helpful.
I have been a long time customer for residential services including roll off dumpsters. Trash Taxi has been great and their customer service is excellent. I was very pleased to find out that they service the area that I just recently moved to and that I was able to keep them as my preferred vendor.
6-29-16 Horrible service!!! My family and I moved into our new home at the end of May. Previous owner had used Trash Taxi, so we thought we’d give them a try. We had them for a month before canceling. Since day one, it wasn’t a great …
The service has been okay most of the time. I agree regarding their customer service is not the best. I think since they using a billing company, things will not go any smoother. But the cost has just sky rocketed. My bill went from $59.00 …
I am shocked by all the bad reviews on here. One person stated that all the good reviews were employees. I AM NOT an employee. I moved to a new house and my HOA pays this company for trash service using our monthly HOA dues. I had never …
I just want to Thank All of your employees for being so kind and polite to Everyone!! Your trash and recycling collectors go the extra mile to make sure they have collected all the trash and recycling before they leave. They wait …
I am new to this service but I am o elated with the treatment we have received. It’s refreshing for folks to show up when planned and be professional and then honor their word. I would give 5 stars but I just started however I’m sure one …
Horrible, Horrible, Horrible!!!! It took over a week and a half for me to talk to them on the phone. When I cancelled my service they weren’t suppose to come pick up the trash can until the first week in March as we had paid through Feb. …
I have been a customer with them for about 10 years. The last two and half years, they have been jacking up the rates and always found a reason for an increase. I called them to cancel my service last month and the redneck front desk lady …
I’ve been a customer for a while and have never had any issues. Other companies have presented me with their offers and Trash Taxi of GA has always been good about meeting or beating competitor prices. Plus, their recycle bin is bigger, better and on wheels, unlike some other companies bins.
I have called repeatedly this week about my trash not having been picked up on Tuesday, the van has been on the curb since Monday night. First I was told Tuesday afternoon that my driver had to do the route a little differently and was …
Pretty sad to be a customer for years and always have a delayed day for holidays. Then all of a sudden there is a holiday and the schedule isn’t delayed so my trash isn’t picked up. Zero proactive communication from TT to make customers …
I just want to start by saying I’m only giving trash taxi a one star because I do not think it will let me put zero. We’ve used trash taxi for a little over two years now! It’s been a horrible experience not only do they come late in the …
Unreliable, non-responsive, rude. Pick up between 4:00 a.m. and 4:00 p.m….so you have to leave trash out for two days to rot and be rummaged through by animals…just so you don’t miss pick-up. For the times they do come at 4:00 a.m. and …
Many garbage companies have come and gone here in Victoria Cottages and we were happy when they … went! We have had Trash Taxi of Georgia for the last year and we are soooo happy. They are always on time, leave the can area clean and even pick up extra trash for a nominal fee. Thank you!!!
My family has a tendency to have a lot of boxes, we put them out in our yard the same way every time and they are generally picked up. But the last two weeks they have not been picked up. Last week they were not picked up and I was told …
We had a fantastic experience with Trash Taxi! For the last year at our new address we had Trash Taxi and loved it. Never a missed week, easy online pay, and up to date website. …
I was late with our payment & called & spoke to Marty she removed the late fee as a 1 time courtesey. I did not even have to ask she quickly researched our account & determined we …
Be aware if you have a few extra bags outside your trash can they wont pick them up! You will have to call several times before you can get someone to answer the phone. …
I’m very disappointed with our trash company. They come at inconsistent times, leave trash in my yard, make you pay through a third party website that charges you a fee to pay online, and have refused to pick up extra bags beside my can. …
STAY AWAY from this company!! I wish we would have checked the reviews before we chose Trash Taxi for our dumpster rental. We were told by Shawn that the dumpster would be picked up on a Wed mid to late afternoon. Instead someone came to …
I had an issue and called the office and spoke with Marty who resolved my issue. Trash Taxi has great service and Marty provided great customer service – that’s how you keep business.
I spoke to a wonderful lady this morning by the name Marty Ray. I had to call about ordering one of the the trash bins, she was soo helpful, made it soo easy. Over all i been with trash taxi for 5 years and honestly i would never go with …
Trash Taxi took over my previous provider in early 2019. Marty, in the office, has been great to work with. The “pick-up” men, so far, have replaced the can exactly right back when they found it…not in my shrubs and flowers as other …
Let me start by saying that if I could give more than 5 stars I would.
In all my years I have never had a better the pleasure or the experience with a company as I did today, I was amazed with the outmost respect and helpfulness of …
I received HALF of a refund yesterday, exactly a month after I cancelled the service I never received. I paid $53, and my refund is $25.66. These people are liars. Christi answered this review to try to play damage control. She then lied to …
Top notch service. Trash Taxi has never missed a pick up day and that makes my life easier. My last trash service(American Disposal Services) would consistently miss pickups and I would end up taking two weeks worth of trash to the landfill when I was paying American to pick it up. Not the case with guys.
Used their service for roughly two years. In that time they missed our pickup at least six times. If you enjoy games of chance you will enjoy calling them to report that they missed your pickup. Some of their phone reps are very friendly …
Was a customer for a year and cancelled their service last week. They didn’t even care to ask why I was unhappy with their service… I work until early in the morning so sometimes I forget to put the trash out before I go to work. They …
By far the best Trash company I’ve ever dealt with. The ladies that answer the phones are always polite and helpful and unlike the companies I’ve had in the past I can actually depend on them to pick me up on my normal day….not a week or two later. Would choose Trash Taxi over any other company any day of the week.
I have had multiple trash companies over the years, and am currently on hold with one and it’s been :25 minutes. I moved to a new house and had options between Waste Industries and Trash Taxi. …
Unless you like to be talked down to and insulted, move to somebody else. Over a year ago we signed up with Trash Taxi and through out the year the truck they use would leave trash on the ground from the auto loader they use. So when I …
Just bought a home in Dallas and signed up with Trash Taxi. I had so much Garbage and boxes every week, I would peek out thinking they would never pick up all of that and they always did. They are amazing, as the customer service is A+ as …
I have been doing business with Trash Taxi for almost three years. I am very pleased with the service they provide. In that time my pick ups have been prompt and never missed and If something falls out of the can the attendant picks it up. Thank you Trash Taxi for all your hard work.
I’ve never had a problem with Trash Taxi. I first moved to them when our old provider was ending service, and the replacement only did recycling every 2 weeks. We usually have more in recycling than our normal trash, so this wouldn’t fly. …
Today was our last day using Trash Taxi. We are moving out of state so we called in early to make sure they would be able to pick up extra garbage on our last day. They assured us they would have no problem picking the extra up. …
We are new to this company. And while I have read all the positives and negatives posted on here. All I can say….People you do no realize how hard this job is. No I have never worked in this field. I am a health care professional. I am …
Raised prices without warning. Up to almost $90 every 3 months. I feel this is way too much for trash service. I want to cancel and they will not let me. Even though I have not used any of the services that I pre paid for they will not let …
4 out of 6 weeks my trash was not picked up while my recycling was. Both cans always out on Sunday night for Monday morning pick up. On 2 of those occasions I called, and my trash was picked up several days later. I never touched the trash …
Trash Taxi is on the pathway to hell if they don’t change. Trash Taxi is the absolute worst trash and customer service experience I’ve ever had the displeasure of dealing with. …
Service is horrible and driver Ricky, is prone to spit tobacco out at you if you approach him. Stay away from Trash Taxi. Moved into a new subdivision and waited for 2 weeks for a can after paying in full for service. Trash was still not …
Nothing wrong with this trash service company. I live out of Cartersville and have had zero problems with them. They are straight forward w/ their holiday scheduling, they email you payment reminders when your bill is coming due, and …
Trash taxi has been on time and also offers recycling but comes every week unlike the person we had before. So far they’ve been on top of their game and I’ve got nothing but wonderful things to say about their service. They answer the …
Been using Trash Taxi for years, they continually raise prices, add Gas fuel charge but that never goes away when gas goes back down, and the most unprofessional billing department, they charge me $ 3.49 for the honor to mail them a check, …
We just cancelled our service with Trash Taxi after 3 years of horrible service. This week they did not pick up our trash. My husband called and was never called back. When he called them back the next day, they said that he gave them the …
I just wanted to take a moment to say that I love everything about my service with this company. They are very professional, reasonably priced and excellent customer service on the phone and the guys that pick up the trash are very conscientious. Finally I don’t have to worry about my trash service. Thank you so much Trash Taxi.
Pricing is all over the place. Outright lied to me about the “standard rate”. I even called to let them know I have documents showing my subdivision at a lower rate, wouldn’t call back. This is not the first review I’ve left, they somehow removed my last one
My experiences with Trash Taxi have always been good. Of the 3 or 4 times I have had to call during the 5 years I have been a customer, customer service has always been very helpful and resolved my issues. Trash has also always been picked up as scheduled.
I’ve been trying to use this company for about 4 months now….. And 60% of the time one of my cans is full. I haven’t had my recycling picked up now for 3 consecutive weeks, but they’ve missed 9 of my pick ups in total. I call every time …
Just wanted to say thank you to everyone at Trash Taxi for actally doing the job they say they are going to do when they say they will do it. It’s nice to actually be able to not only count on a company to do the job, but also to have …
Customer service has been decent in my experience. I usually get through in just a couple of minutes and have found the reps to be friendly and helpful. …
I used Trash Taxi for about 3 years no problem. Their rates were raised a few times but that is the norm in this business because of their rates at trash sites getting raised. I moved out of their area or would continue using them. Anytime I called office excellent customer service.
I have been with Trash Taxi of Georgia for several years, other companies send me notices and come to the door trying to get my trash business, but after all these years I have received such wonderful service I chose to stay with Trash …
I started services with trash taxi in 2005 after building my home. The service has always been excellent. I am a believer in one call resolution and although I’ve not had to call often when I have called Crystal (sp) has never fallen …
Trash Taxi was incredible help to us – quick response, immediate service and great, positive customer service! We had a fridge that we needed to remove for our non-profit and they were wonderful. Their personal service and quick response were sincerely appreciated. I would highly recommend them!
I’m not sure why people have bad things to say about Trash Taxi. I’m reading over comments on Yelp and other pages, and I don’t see what people are complaining about. I have never had an issue with Trash Taxi… It’s simple people…. Pay …
I just signed up with trash taxi. I spoke to Marty she is very knowledgeable of her job services and beyond! She made me feel like I was a close friend.
I have been a trash taxi customer for years, and one of the main reasons is customer service. They respond promptly to email requests, and somehow they missed a pick up one week. After I sent them an email they came out the same day to fix their mistake. Great company!
I use to use them and they have the Worst Service Ever! Don’t use this trash company if you’re in Georgia. The provider does not properly bill customers and you are always 3 months behind even when you have all your receipts like I did. I …
Every week this company breaks code by picking up trash between 4:30 am and 5:30am. Every week I am woken up by this service. Cobb county code states 7am for trash pick up. They clearly cannot control their employees as I have called …
DO NOT USE THIS COMPANY-They are the worst ever…..when they don’t pick up your trash and you call in they act like it’s your fault;(can facing wrong direction-items not bagged properly, etc). They say they will come back but never show …
We recently moved to a new location and signed on with Trash Taxi. They are wonderful to say the least! They were very accommodating in regard to our “moving box disposal requirements”. They also have an online bill pay option for busy …
I spoke with Marty Ray, that’s “ray” like the sunshine. She was a pleasure to speak to and very friendly. I am a new customer looking forward to a new relationship with Trash Taxi. If everyone is as pleasant as Marty Ray, then I’m sure my experience will be a good one. Thank you for the superior customer service Marty.
Marty is great! I finally had enough of my old trash company and just made the switch to Trash Taxi of Georgia. Marty made it simple and quick to switch and answered all my questions with efficiency and a great attitude! If the trash service is as good as the customer service, we’ll be very happy!
Trash Taxi of Georgia is, hands down, the best trash pickup service in this area. We have tried other companies and always come back to Trash Taxi (think we need to stay with them now!). They are reliable and efficient. Our cans (recycling …
I am trying to change my trash service because I am very dissatisfied with my current provider. Marty was very upbeat, pleasant, and professional. She answered my questions, and suggested a few options that were helpful. …
I found Trash Taxi after my previous provider (locally owned) was purchased by a large company who’s service was horrid. I honestly can’t express just how satisfied I am. If you call, they are local, prompt, and will go out of their way …
Want a trash company that will raise your rate without properly notifying you and not call you back about it? This is the company for you!
Want a company whose guys leave your can in the road after collecting your …
After purchasing a new home and having issues with American Disposal not wanting to pick up trash or the cans of the the previous owners . I was on a mission to find a different company who actually cared about their customers to do …
Unfortunately I had to switch companies due to poor customer service from my last provider. Whether contacting them via email or phone, they were always slow to respond and not very nice. It was very nice to call Trash Taxi and actually …
We have been so happy with Trash Taxi! They have never missed a pickup, pricing is great and their customer service has been awesome. I spoke to Marty today because we are moving and I am so glad Trash Taxi services our new home as well!
Our current Garbage collection company has been having significant staffing issues for several months, thus, our pick up has been sporadic to say the least. Today, I made contact with Trash Taxi, and spoke with Marty Ray. To begin with…I …
Marty was incredibly quick to help me with my inquiry! She was polite, professional, and assisted me perfectly! I highly recommend Trash Taxi for all of your waste disposal needs!
It is not often that you receiving great customer service these days. I had the pleasure of speaking with Marty today. She was very helpful. Very informative. There was a smile on her face from the time she answered my call until we disconnected. I would hire her without any hesitation.
Have used Trash Taxi for several years and seems to be the most reliable in our area. Trash and recycle always picked up on time. Marty, in the office has been great with any billing questions etc.
I have used Trash Taxi for over 12 years for my trash service. They are always on time and dependable. Other trash companies in my neighborhood have skipped our whole neighborhood pickup for the week. Trash Taxi has never done that. They offer recycling service and that is important to me.
I am new to the area and missed trash pick up day. Marty was very helpful in setting up a special pick up for me. She was very kind, professional and understanding. Marty is a true asset to Trash Taxi of Georgia! Thank you again Marty!
While I have never had a bad experience with Trash Taxi, I have to switch away due to a city mandate I was just recently made aware of. I found their services relatively affordable, and they were mostly consistent with their pickup time. I …
I absolutely love this company! No, I’m not a robot, or a fake customer, lol. I have been a customer for months now with Trash Taxi Of Georgia. The guys that come through my neighborhood are so pleasant and very careful with my trash bin. …
I love this company. Besides the consistent five star service I have received for the past few years, every interaction with their office staff is truly a joy. Marty is a fine example of the type of person you want representing your …
I highly recommend this company to everyone! Ms. Marty was so helpful and understanding to our needs. I’ve already recommended 3 other people in my subdivision. Again Trash taxi is the way to go.
Marty at Trash Taxi was such a great help to me! She presented my options in a clear and concise manner helping me make an informed decision on my service. She was very pleasant and I appreciated the wonderful service.
I’ve had Trash Taxi for many years and they have never missed a pickup. If there’s a holiday during the week and they’ll pick up a day later than normal they always communicate this via phone or email. Their trucks are new and never break down, their customer service person, Erika, is very helpful and courteous.
I have been using Trash Taxi for several years and love them. Marty Ray has always been so helpful when I have questions about my account. She even emailed me when I put the wrong account number on my online bill pay. I called her …
Great company with great customer service. As a demolition contractor, I am always using and.lookung for the bigger and better company to fulfill my business needs. So far, these guys have been the best I have used. They were on time, …
I called to set up new service and spoke with Marty. She was so pleasant and efficient in helping me set up our new service. She left me with zero questions and feeling confident in our decision to use Trash Taxi.
Marty was extremely helpful and thorough in helping me establish my curbside trash pick up for a new home. The company offers full services and have simple and easy to follow guidelines.
I have been very unsatisfied with my current trash service and decided to switch over to Trash Taxi. I just got set up today. I spoke with a lovely woman named Marty! Very professional, helpful and friendly. Thank You so Much!😁😁😁 …
I moved here from California needed to set up Trash service. Spoke with two other companies and was left on hold for over 45 minutes. Called Trash Taxi and spoke with Marty and she was wonderful. Set up my account and helped me with the …
I’ve tried 4 other trash collection companies. Trash Taxi is the only one that always shows up when they’re supposed to. Excellent customer service from the staff in the office as well. Truly a pleasure to deal with these folks!
Our street was blocked on trash collection day. Therefore, our garbage could not get picked up. I phoned Marty Ray, and she was professional and courteous. She put in a work order, and the next day, our trash was collected. What great customer service. Thank you Trash Taxi!
I just wanted to say thank you to Marty R. for suggesting your company to us. We have been with your company for about a year now and have not been disappointed. Last night, we inadvertently rolled a wrong trash cart (from an old service) …
There apparently is a “we use our discretion on what to pick up” I understand chemicals and hazardous wastes are excluded. They did not pick up everything last week, and nothing this week. So next week, They are going to pick up their garbage can….with the same contents, for the final time. We will not be back!
I have had a couple of different trash company’s over the 25+ years in my home, but Trash Taxi is the best. The are always on time. Marty is amazing if I call in for an extra item to be picked up she is polite and very knowledgeable , I could talk to her all day.
I loved Trash Taxi when we first started 10 years ago, but through the years something had changed and staff were not pleasant to deal with Until today! I spoke with Marty about an issue I had & she was very kind and trying to help all she could. I hope they are going back to the way they used to be.
I switched service from American Disposal on 10/23/2019 because of their lack of Customer Satisfaction. For several weeks i had to get a neighbor to pick up the trash bin from its side as that is the way they left it. i tried on several …
I had three 3 foot pieces 1inx6in of particle board desk in my trash can and they refused to take my whole can. They were cognizant enough to mark down what it was when I called in. I guess just too lazy to take the three pieces out. Would not recommend this company.
My trash is piling up outside of my business as they are now over two days late picking up. They generally have been pretty good, but I am disappointed now. Hope you can turn things around. Soon.
Trash Taxi service and customer service exceeds my expectations. They communicate with their customers during holidays and inclement weather if the service schedule is modified. I needed additional items picked up today thus I called Trash …
I became a customer several months ago after receiving repeated poor service and rudeness from our prior service. I recently moved and was thrilled to find that Trash Taxi serviced my new address. They made the transfer seamless and Marty …
It’s been a long time since I’ve had trash service due to living in an apt. I just bought and moved into my new home and needed trash service. I spoke to Marty and she was absolutely great!! I was a little concerned about what I can and …
Every time there is a holiday our trash pick up is delayed by a day which is fine if it ever were to be picked up then. Here it is 3 days later and regardless of my calling them every day our trash has still not been picked up. When I call …
I have seen some complaints on Trash taxi, but I must say, I have never had a problem with them. The rate is reasonable and service is prompt. I have, on a few occasions, left a lot a stuff at the road. Recently I had to flag down the truck …
I called to set up service and Ms. Marty was amazing. She helped me set up services and I am so excited to get started. So far everything has happened just like she explained. I would recommend Trash Taxi to anyone looking for trash pick up …
I moved into the area recently and hired them to complete my weekly garbage pickup! The transition was very easy and the service representative was very informative and helpful. Their prices are super competitive as well!
We switched to TrashTaxi of Georgia about a year ago. I am extremely pleased with their service. Modern clean trucks, outstanding office support and significantly less cost than our prior service provider. Couldn’t be happier!
THANK YOU MARTY!!!
I needed trash service and tried to contact several companies. Trash Taxi had the easiest website but I had a few questions and decided to call. When I did I …
I’ve been a customer of Trash Taxi for years – excellent service, never had any problems. Just called to upgrade my trash services today and talked with Marty and it was an incredibly smooth and fast experience from start to finish.
Marty was absolutely amazing! But this Felisha lady is horrendous! Canceled my service as my video proof of them not servicing my house, sent to Felisha to ask for a pickup, she then accused me of being a liar and sending a fake video of them bypassing my house! Horrible customer service!
Do not use these people. They will outright lie to you. Their pricing is all over the board. I pay more for one can than several people in our subdivision pay for multiple cans. I was told that EVERYONE in my area pays the rate I am paying, …
I see your truck outside my window. I live on Cox street in Acworth. The company I’m currently with is AWFUL, and I’ve heard such good things about yall. Your driver is slow, and courteous. My driver is very reckless! He always has trash …
After approximately 20 years with another trash removal company and being disappointed the last few years, I discovered Trash Taxi of Georgia through one of their fliers. Called the office staff and set up a year’s service with them. NOT a …
First time home buyer so really didn’t understand trash can/recycling services. My parents use trash taxi and are super happy, so I decided to sign up. Marty was my representative and she was amazing! She was so sweet and spent so much time …
I had the pleasure if speaking with Marti this morning regarding changing our current service from American Disposal to Trash Taxi. Marti said they aren’t in my area yet; but she said she would speak to the owner. She took the time to help me in any way.
We purchased house in LA and were having a lot of paper and junk to get rid of so I called and ask if I could have extra trash cans on my day. Marty was so awesome said yes for a small fee. I was happy. They have been a great company to use. Never had any issues with them. Thanks for all your service.
Iris
I used trash taxi services for between 2-3 years and always had a very pleasant experience, only a move out of the service range caused me to stop using their services but otherwise would still be with them. Marty has always been extremely …
If you want to worry if your trash will be picked up week to week this is the company for you. We never know if it will be picked up or not at our home because they skip out on us all the time and when you call they act like they could care …
I’ve been a customer for about 4 years and they have been awesome! They have never missed a weekly pick-up (trash and recycling), they are accommodating when I’ve needed larger items hauled away, and they are super responsive. Marty is great–very professional and easy to work with. I highly recommend this company!
the bill was paid the night before like we have done multiple times and it was picked up the next day but now all of a sudden it takes three days before they can see the payment but we’ve already received a confirmation then we were told …
Trash Taxi is always prompt and never misses a pickup. That has never happened with any other service that I have had previously. Marty in customer service is always cheerful and very helpful. It’s wonderful to deal with a company that has such wonderful customer service.
I just called to switch my trash collection service to Trash Taxi after hearing great things about this company from many neighbors. I was so impressed with Marty on the phone!!! She is outstanding!… Very professional while also being …
I had the absolute best experience working with Ms. Marty Ray to get my account set up with Thrash Taxi! She was very professional, patient, informative and responsive. I have had the service for the last couple of months now and I must …
Our trash has been not picked up 2 times in the past 2 months. I’ve had to call just to check to see if our garbage will be picked up and the drivers are running late. Then today I call because again our garbage hasn’t gotten picked up. …
I tell every body to use Trash Taxi the service is great. Yesterday I called in and got to talk with Marty Ray just to pay my bill and she made me feel like I was important and that it was no problem to help me. How nice it is in todays world to speak to someone who is happy to help. Marty thank you for being so personable.
Very unprofessional company! They left bags of trash at the end of my driveway!! DO NOT USE THIS COMPANY!!! They’re horrible! Not to mention the poor attitudes of the employees 💀 NEGATIVE 10 out of 10 …
I was ready to make the switch from my current trash company due to poor service and increased prices. Marty Ray honored the quoted price I received from Trash Taxi, was very kind, courteous and provided excellent service right out of the gate. I’m hopeful the rest of the trash taxi team will be as great as Mart is.
I have been using this company for about a year. They have been mostly punctual until this week. I came home last night after a long day at work. I grabbed my trash can and it was still full. I sent an email and asked them to let me …
So I have been using this company since last October, always paid my bill in time. However this month I genuinely forgot to pay. So I received a phone call and I told them I will go on line immediately and pay it only to be told that my …
I had the privilege of being helped by Ms.Marty Ray when I called in to activate service with Trash taxi. She was the most helpful, kind and informative person I’ve ever met. We discussed options for service, fees and what can or cannot be …
Called in and spoke to Marty who was able to answer all my questions, and easily set me up with recycling service. Trash Taxis seems to always service my home on time, but what is truly appreciated is the courtesy and eagerness to help when calling in, makes you feel like a very important customer.
I have used Trash Taxi for a few years now. They do a great job. Always on time and very responsive. Anytime I call and talk to Marty I know I’m in good hands! Highly recommend them!!
We recently switched over to Trash Taxi of Georgia for our weekly trash pickup. Marty was super helpful when I called to sign up, and was a pleasure to do business with. They have gone above and beyond so far, by being on time every week …
Marty at Trash Taxi is always helpful to our family. We switched two years ago to trash taxi after a bad experience with two other companies. They have never missed a pick up; always go the extra mile for their customers. …
This is a great company to work with. I highly recommend them. The guys that picked up my trash were great and Marty was always very responsive to work with and provided great customer service. Prices are competitive as well.
We just bought a home in the Cartersville area and it is such a pleasure to speak with someone who is courteous and professional and helpful. I just spoke with Marty for bill pay and she was a delight. So far the service we have received …
I have been using trash taxi for years. They have always been responsive and professional. I called to get a larger recycling can today and Marty was so nice. I would recommend this trash service to anyone.
I am setting up all my new services for the house I’ve purchased and Marty at Trash Taxi of Georgia has been AMAZING! Despite the stress of this change for me, Marty helped me work through the transition, particularly holding off on …
Marty was very helpful with setting up our service at our new home. I was impressed by the thoroughness and friendliness of our conversation. Looking forward to doing business with Trash Taxi!
Trash Taxi has been really good to us. When they first bought our can out it was a new can not used. Trash is removed before we get home from work. Customer Service Ladies are very professional and kind! One of the customer service Ladies …
Although our time using Trash Taxi was short due to a move, I must comment how wonderful and refreshing it was to interact with such excellent customer service by phone and with our weekly pickups! Service interactions were always …
Spoke to Marty to get set up with Trash Taxi. Not only are they professional and easy to work with but they are just overall amazing when it comes to taking care of their customers. I will be recommending them to various people. …
I recently moved to the area and had heard good things about Trash Taxi. It was a difference of change between them and another company who I had not heard great things about. They are always on time, always put my trash can back in my …
I have always heard great things about Trash Taxi, but I think they have outgrown their customer service. They missed our pick up last week and refused to pick up the (extra) trash from two weeks. Yes, I have paid in full. It is sad when these companies outgrow the service levels that they built their business on.
I have always heard great things about Trash Taxi, but my experience so far has been below expectations. I simply would like my trash picked up. If I pay for two cans, I expect them emptied. If you skip my pickup last week and I have more …
We are long-time Trash Taxi customers and have been very appreciative over the years of consistent, reliable, and cost effective services they’ve provided to our family. Customer service has been another benefit of working with Trash Taxi. …
Trash Taxi answered the phone right away as opposed to other companies where you wait on hold. Marty was very helpful, making sure I understood everything fully. Many of my neighbors have recommended them.
We have been with this company for several years and I’ve had no issue. We’ve had good customer service and they’ve helped us with oddball things to pick up. No complaints in today I called Marty to disconnect our service because we are …
Trash Taxi has been on time, every time, since we started with them, and that has been impossible to find in this area for YEARS. Thank you for being the best at what you do!
I received a card in the mail regarding new service with trash taxi. I called and spoke with the nicest lady named Marty. She was able to walk me through the set up process and my new service starts next week. You have done a great job …
Just wanted to reach out and say “Thank You” for your dependable weekly pick-up service. Please pass onto the driver of our route his service to our family is appreciated!
Previously we used GFL Waste Industries, and it’s a breath of fresh air being with Trash Taxi! Trash Taxi is very professional, does what they say they are going to do, customer service is great, and when I call someone actually answers the …
We contacted Trash Taxi after numerous attempts to find a decent trash service company. Since we hired Trash Taxi 2 years ago, they have always been on time, professional and responsive. Our neighbors have since started to us them as well. …
I called on Wednesday to set up service, got new cans on Friday and my trash and recycling were picked up on Monday. After struggling with my other trash service who couldn’t bother to pickup anything up… Even more so a win. Thank you trash taxi for doing the service you promise.
Trash Taxi is always on time, respectful of property, they answer the phone when you call and have the fastest, most courteous service we’ve had in over 15 years of living in this neighborhood. Past services have thrown our trash cans …
Trash Taxi has been servicing me for years at two different houses. They have only missed my pickup twice and once was only recycling. Both times I called and was serviced the next day. This last time Marty even made it happen on a holiday …
They have been better since they merged with Pickers. But this past week was the worst buisness I’ve ever seen. It’s a holiday week so I knew they would be a day late. When they came I saw them through my window pick up the neighbors trash …
I have used this company for 5 years and never a problem until today. After calling with concern that our entire street was missed this morning while the rest of the neighborhood was picked up I was greeted by a snarky CSR who clearly had …
This company does a really good job. They are cheaper than anyone else. The customer service department is top notch. They are always on time and never miss a pick up day. …
Just got off the phone with Marty from Trash Taxi to commence services. I had a great customer service experience. She was friendly, informative, patient, and very helpful. I sure hope continuing service with Trash Taxi will be just as a positive experience.
I have used Trash Taxi for years. They have been wonderful. In the midst of mr moving, Marty went above and beyond in helping me out. Their prices are right and service is great! Wish you were in SC. Thank you for your service.
Today I spoke with Marty and signed up as new customer with Trash Taxi and she was very courteous and professional – I really appreciated that. They have several customers in my neighborhood and I have noticed they are very reliable and …
Been using this company for 16 months. They have overall been good. My complaint is that my bill went up 27% this quarter. 27%! Called and they cited increasing gas prices and dump fees. They said your rate is locked in for a year and after …
First off, this company never answers the phone, and when they do they are extremely rude. I lost my credit card and tried to update payment with them for over two weeks, but they wouldn’t answer my calls. When they finally ended up calling …
I just spoke with Marty. She was personable yet professional with the entire sign up process. I’d initially chosen them because they offer recycling and dumpster services. I used numerous dumpsters on my project. It would have been great to …
Marty answered the phone right away to assist me with new garbage disposal services. I knew immediately that with Marty’s upbeat demeanor and helpful advice that this was the company for me! She made the interaction a most pleasant …
Trash Taxi provides consistent, quality service – the guys show up early in the morning and always place the can back in a good spot out of the way of traffic. On time and consistent service – I like it. Plus, the office staff is efficient …
We just switched to Trash Taxi from a seriously less desirable company and we could not be happier! From the moment I called to ask questions about cost and pick up days, everything has been handled very professionally. Our new cans were …
I had some trouble at first, but Felisha set it all right and was wonderful!! Good people and great customer service from her. I’m happy to be a customer 🙂
Horrible and extremely unprofessional people. I had this company before than I switched to a different one and my wife switched back. At the beginning we didn’t have much issues with them. Now , mostly the guys who pick up the trash seem …
Prompt, consistent, fair prices. Far superior to other local providers. Others have had serious lapses in service lately but Trash Taxi has been consistent and reliable.
Highly recommended. Very professional and great customer service! Best trash company I have used before and always on schedule. Couldn’t say enough good things about this company. Look no further.
I have had service for years with another company and over the past year they turned horrible. Missed pick ups, trash sitting out for days and terrible customer service. Since changing companies these Trash Taxi has been on time with their …
These guys are miles and miles ahead of waste management. I 100% recommend. They know that sometimes life happens (like a move or visitors) and know that extra trash comes with it and they will take care of it! And the customer service is great. Down to earth, kind and understanding.
I called Trash Taxi to have my new services set up and spoke with Marty. First just let me say that her overall demeanor was SUPER PLEASANT. She was very mild toned when she spoke with you making sure you understood exactly what services …
I have been a customer for close to 2 years now!!! They are by far the best company I have used down here in 30 years. Everyone at the office is very professional, knowledgeable, friendly, and makes sure that all your questions or needs are …
I switched to Trash Taxi about 2 years ago and I am so thankful that I did! Everything runs like clock work. They give you great notifications about route changes just and holidays and everything else you need to know to manage your own …
I would just like to take a moment to say thank you very much to the nice black man who saw me in my driveway trying to flag down the truck, as I was trying to get my trash picked up this morning near Hopkins. His customer service was …
I am a brand new customer after hearing wonderful things from my neighbors. When signing up I didn’t realize there were different size recycle bins. I sent an email today requesting a bigger bin and not even 2 hours later, I got a call …
I honestly never comment regarding service. We switched from another company to trash Taxi off of a recommendation and never looked back. Not only is it cheaper, but we NEVER have any issues. The guys out there every Tuesday do an …
Since our move almost a year ago, we thought we would try a new disposal service since we were not happy with our last company. Trash Taxi exceeded our expectations! We have had great service! The trash collectors are on time, never miss a …
You guys should not let the trash taxi truck be out on the Main Street right during traffic time trying to get our children to school. I’m ended up behind them on my whole way from school down Main Street they should have to wait until after morning traffic time
Trash taxi has always been a great trash company. They are always on top of their game. Also Marty that answers the phones is always so polite. Will be sad to not be able to transfer service to my new home.
They charge each house a different fee for the same service. Neighbors are paying less per quarter for the same trash can. Also I have always put boxes out and they have been picked up till today.
We are a close customer of trash taxi, although we appreciate their services we do not appreciate their trash compactors and loud noises from their main location beyond 11pm. We have contemplated calling the sheriff with a noise complaint, …
Fantastic service and price. I use TT for my weekly pickup, and I recently cleared the backyard and needed a dumpster for all the debris. It took one 5min call and I had a dumpster the next day. …
Moved back in April and left both containers, after 3 months since I moved got and email saying that I still have a bill, saying that I own them for a container. Called them, and they asked me to contact the “new tenants” to ask them if …
After years ans years and years of paying a year in advance for trash removal service they skipped my trash pick up because of a forgetting the due date by a week.. This loyal senior citizen who pays a year in advance instead of monthly …
They took over Georgia waste in our area, it was not my choice to switch. They’ve been picking up our trash at different times for the last month which is fine but now suddenly after 4 weeks of our trash being picked up our road is too …
Worst experience ever, they want to charge you for even taking Amazon boxes. They never pick up the phone and treat you like you are nothing. Avoid this trashy service. By the way, they have a VERY SMALL truck, not like their competitors. …
Timely service, reasonable pricing on the residential side. However, when it comes to removing the trash from the shop that I am a lead service tech at, if we have customers waiting in line or the gates to the dumpster aren’t open, the LAZY …
We have had Trash Taxi for a few years now. We’ve been in our house 21 years and they are by far the best most consistent service we’ve ever had. They have never missed a pick up (regular & recycle). They always come around the same time so we know when to expect them. Super friendly! Highly recommended!
Avoid if possible. Horrible customer service. If you were a GA Waste customer and canceled your account, prior to October 1, make sure you have that cancellation in writing. I finally received an email today after multiple calls to GA Waste …
Trash Taxi is again the worst company to work with. And yep I am throwing their name out bc I have had constant trouble and don’t have a choice but to use them due to our location. The employees they have are terrible. This time Amanda …
You have to be kidding me! First off they are always on time, which I cant say for anyone else in this areas service. Secondly we sometimes don’t take out our cans because we were traveling and there was only 1 bag in there. Twice now they …
Oct 12 update: I was able to work with the Trash Taxi customer service team to resolve the issue. I’m happy with the outcome and will continue to use their service. …
Very helpful with getting our trash hauled away after our previous trash company stopped serving our neighborhood. They hauled away the extra can for us with no extra charge and came shortly after we called. The women on the phone went out …
Trash bin was somehow only half-dumped on 9/14/22. I called on 9/15 and was told I would be called back in an hour. It never happened. I called on 9/16 and was “told there is no truck, new driver on route, etc.” and that I should keep my …
I am completely satisfied with Trash Taxi! I have used them for over 6 months and they are always on time, never miss a scheduled day, and when you call them… An actual person answers, and is very helpful and friendly. Spoke with Marty today and she was able to help me edit my service in just a few minutes.
I had trash taxi at an old home. When I purchased my current house they did not service this area. I was with American disposal and was extremely dissatisfied. I switched to pickers waste and they were great for a few months and then …
We switched to Trash Taxi a few months ago after American Disposal repeatedly missed our pick-ups. The price is higher, but they’ve never missed a pick-up. Additionally, when you call, someone answers immediately. For example, I called …
People typically write a review when something bad has happened or they’ve had a negative experience but I feel the need to write a review based on the positive experience I had today with a trash taxi employee and the company. One of the …
From the first phone call for service in Dec.2021, Marty has given me excellent service in regard to my residential trash pickup to helping me with credits to my account. Also, when asked about senior rates, she immediately help change and …
Today, Tues.,Nov.2, 2022, I contracted with Trash Taxi for garbage & recycling service. My call was quickly answered by Stacey whose assistance with my new account was professional, efficient, patient, and kind. My cans will be delivered …
Moved recently to Georgia and was told by many in the community to go with Trash Taxi. When I called to set up service, I spoke with a WONDERFUL woman named Marty who set up our service and explained, in detail, all options as well as …
I signed up with Trash Taxi today because of reviews I got from my son who uses them & is very happy!! Marty helped me sign up & was AWESOME!!! Felt like we’d been friends forever :-)!! TYSM MARTY!!
I noticed that my bill had gone up this quarter and I called to figure out why and what could be done to lower the bill. I had the absolute pleasure of speaking with Marty who went above and beyond to help me with my bill and a few other things I needed updated. Thank you for the amazing and friendly service you provided.
This company is such a joke. HOA has a contract with them otherwise I would go somewhere else. The neighborhood and the road in front of it is always covered in trash after they have gone through. The pricing is going up every year and the …
We live in Acworth. Our sanitation guys are the best! Friendly, professional, and hard working. We appreciate all that they do!
They are amazing, we have never had anything to complain about. When ever we call Marty is amazing. Sweet and professional. I highly recommend them.
Unfortunately I had a problem with my account and a young woman claiming to be the office manager. These issues brought me to Mr. David Swierenga the General Manager. He proved to be a man of his word and handled my account along with other …
I am somewhat new to a neighborhood that uses Trash Taxi for trash services. In previous neighborhoods we have used various companies and often were left frustrated on trash day by the amount of trash that would be spilled and left at …
Amazing service always. Prompt responses when I need help! Ended up using a different service since it was paid for at our home. but if I had to chose a service to go with I would 100% go back to trash taxi!!!!
It is said that only angry people write reviews…well that is me. At this point I would rather pay more for a competitor. I have been with Trash Taxi for 8 years now. I have overlooked the garbage left in street when the collectors are …
We are canceling our service too. Have had them 6 months and THREE times they have missed a pick up. This last time was on a Friday. We called to report it and the office was closed. No calls back. Trash still not picked up by Wednesday of …
** Warning to all ** IF YOUR CONSIDERING Trash Taxi PLEASE READ THIS FIRST.
** Overview ** Promised made were not kept, unlike all other trash services I have used in the past. Price was the only reason I switched service to TT. I guess …
Marty was an absolute doll today. I had a question about yard debris and how to discard of it properly. Always a pleasure to deal with the ladies when ever I call in. Marty Ray was so sweet once again. In a world were people aren’t very …
Not sure why this company gets a bad wrap. We had absolutely ZERO issues and nothing but a positive experience working with them. Fees were just as described, and the service was pleasant and prompt. Would definitely use again for any all trash removal services and I recommend you do too!
The WORST trash company around. Our trash can has been down at the end of our driveway the night before they come, along with every one else on our street, and for some reason ours gets skipped over-this is the 4th time this has happened. …
Awful. We pay to recycle, and filled up our huge bin with glass, and they stopped coming to get it. They sent us a letter saying they don’t accept glass anymore. We called to tell them we don’t want to have this can anymore and that we are …
I have never left a negative review before, but…. this is the worst trash service we have ever had. They usually don’t come until 8 pm….unless we happen to for get to take it down the night before. The one time we did this, they came …
Had these guys picking up my trash for several years now. When I would have an issue, Marty Ray to the rescue. She’s helped me more than a few times, everything from taking care of a missed pickup to helping me understand my billing, I thought I missed my payment one time, but she helped confirm my bill was up to date.
I’m Very disappointed with the customer service I was actually hung up on when asked to speak to the office manager! My trash was not picked up do to them billing me wrong! When I called about it I spoke to a short tempered lady by the …
They come at odd times on Friday never at the same time, they didn’t get my trash this past Friday. Called on Monday and they were supposed to call me back on Monday. It is now Wednesday, still haven’t received a phone call back. I would …
Back in February they were serving my neighbors behind me and put a roll off inbetween our house and hit our porch. My porch is to dangerous to be used since. They refuse to admit to damaging my property even though I have photos and a …
My brother and I share a home in Acworth and we both travel for our business quite extensively. For security purposes we don’t leave our trash container out at the street as it might be there for weeks. The friendly customer service that we …
Why charge me for service then you don’t follow through on your end. This company is by far the worst trash service, i’ve only had it for six months and already looking into other companies, you guys refuse to pick up the trash and when you …
Absolutely lousy company, will not pick up trash. I had service for 3 months. In that time they picked up on their own once. I had to call every other time. When I called to complain, they did not want to do anything about it and grudgingly …
This company has negative reviews because of poor customer service being given by the woman answering the phones. If you can manage to get to a supervisor she will make it worth it! I did have issues at one point, but she made sure to fix …
They bought routes of the company I was using and quit taking as much stuff. I moved and decided to hire them again but found a better service right after doing so. Didn’t even use them for one pickup and they will not give any sort of refund. I prepaid for 3 months of service that I’m not using. What a waste.
This place is a joke. So my garbage was not picked up and when i called to discuss the issue i was blamed for their incompetency as no one called me which i was advised is their procedure to collect the payment. The woman i spoke with …
Worst company ever, gotten too big and forgotten about what we are really paying them for. I had some wood that were left for them to take. They didn’t take it. The following week i cut the wood up into small pieces and it still was left. …
Thank you for your excellent service! Your employee’s are courteous and considerate, taking pride in a job well done. …
I switched to Trash Taxi and have gotten nothing but excellent service. In addition to the service I especially like being able to talk to an actual person if I need anything. I have advocated Trash Taxi on my Next Door app and have seen …
Company started off good and really went downhill within the last 7 months. I had service with this company for over 6 years. They have changed their billing method and the cost and fees associated with making an electronic (which is the …
Worst experience ever. Wish I could give it zero stars. Customer service is a non existant. The bigger companies are cheaper and have better pricing $48 quaterlly with WM. I watched my neighbors trash get picked up and they skipped mine… …
Been with trash taxi for a little over 2 years now. In that time their prices have steadily gone up the entire time. I understand when things increase a little bit, but your prices are more than 50% higher now than when I signed up. I …
Worst Service Ever! Don’t use this trash company if you’re in Georgia. The provider does not properly bill customers and then when you call to pay doesn’t want to take payment over the phone or pick up trash for their oversight! Beware! The customer service will hang up on you, cancel your account and never notify you!
Consistent, reliable service. The only problem I ever had was that one time I received the bill via email, but it was blank. When they threatened to cancel for non payment, I called to see what happened. They waived the late fee and were …
Best Service I’ve ever had!
If someone rated them poorly then they must have gotten rid of those employees! I watch how my neighbors are slowly all changing over to TrashTaxi. …
When calling Trash Taxi I spoke with Marty who was extremely helpful and answered all questions without hesitation about account. Would definitely recommend their service.
They left our trash can knocked over, at the end of our driveway, and right in the middle of it. I was not able to pull in my driveway and I live on an extremely busy road on a bad curve. I had to stop in the middle of the busy road and …
Their “Policy” (Per MARTY?) states that if you don’t have your trash at the curb before they drive by the first time that even if they see it coming out that they don’t pick it up?!?! I know everyone here has forgot to take the trash up, …
Had this service for years, I switched to them after my other providers kept being bought out (mergers). Also my last provider was always raising rates. I jusy got my latest bill & it’s still affordable. I’ve had a few issues over time, but Marty R was always helpful.
I have been a long time customer for residential services including roll off dumpsters. Trash Taxi has been great and their customer service is excellent. I was very pleased to find out that they service the area that I just recently moved to and that I was able to keep them as my preferred vendor.
6-29-16 Horrible service!!! My family and I moved into our new home at the end of May. Previous owner had used Trash Taxi, so we thought we’d give them a try. We had them for a month before canceling. Since day one, it wasn’t a great …
The service has been okay most of the time. I agree regarding their customer service is not the best. I think since they using a billing company, things will not go any smoother. But the cost has just sky rocketed. My bill went from $59.00 …
I am shocked by all the bad reviews on here. One person stated that all the good reviews were employees. I AM NOT an employee. I moved to a new house and my HOA pays this company for trash service using our monthly HOA dues. I had never …
I just want to Thank All of your employees for being so kind and polite to Everyone!! Your trash and recycling collectors go the extra mile to make sure they have collected all the trash and recycling before they leave. They wait …
I am new to this service but I am o elated with the treatment we have received. It’s refreshing for folks to show up when planned and be professional and then honor their word. I would give 5 stars but I just started however I’m sure one …
Horrible, Horrible, Horrible!!!! It took over a week and a half for me to talk to them on the phone. When I cancelled my service they weren’t suppose to come pick up the trash can until the first week in March as we had paid through Feb. …
I have been a customer with them for about 10 years. The last two and half years, they have been jacking up the rates and always found a reason for an increase. I called them to cancel my service last month and the redneck front desk lady …
I’ve been a customer for a while and have never had any issues. Other companies have presented me with their offers and Trash Taxi of GA has always been good about meeting or beating competitor prices. Plus, their recycle bin is bigger, better and on wheels, unlike some other companies bins.
I have called repeatedly this week about my trash not having been picked up on Tuesday, the van has been on the curb since Monday night. First I was told Tuesday afternoon that my driver had to do the route a little differently and was …
Pretty sad to be a customer for years and always have a delayed day for holidays. Then all of a sudden there is a holiday and the schedule isn’t delayed so my trash isn’t picked up. Zero proactive communication from TT to make customers …
I just want to start by saying I’m only giving trash taxi a one star because I do not think it will let me put zero. We’ve used trash taxi for a little over two years now! It’s been a horrible experience not only do they come late in the …
Unreliable, non-responsive, rude. Pick up between 4:00 a.m. and 4:00 p.m….so you have to leave trash out for two days to rot and be rummaged through by animals…just so you don’t miss pick-up. For the times they do come at 4:00 a.m. and …
Many garbage companies have come and gone here in Victoria Cottages and we were happy when they … went! We have had Trash Taxi of Georgia for the last year and we are soooo happy. They are always on time, leave the can area clean and even pick up extra trash for a nominal fee. Thank you!!!
My family has a tendency to have a lot of boxes, we put them out in our yard the same way every time and they are generally picked up. But the last two weeks they have not been picked up. Last week they were not picked up and I was told …
We had a fantastic experience with Trash Taxi! For the last year at our new address we had Trash Taxi and loved it. Never a missed week, easy online pay, and up to date website. …
I was late with our payment & called & spoke to Marty she removed the late fee as a 1 time courtesey. I did not even have to ask she quickly researched our account & determined we …
Be aware if you have a few extra bags outside your trash can they wont pick them up! You will have to call several times before you can get someone to answer the phone. …
I’m very disappointed with our trash company. They come at inconsistent times, leave trash in my yard, make you pay through a third party website that charges you a fee to pay online, and have refused to pick up extra bags beside my can. …
STAY AWAY from this company!! I wish we would have checked the reviews before we chose Trash Taxi for our dumpster rental. We were told by Shawn that the dumpster would be picked up on a Wed mid to late afternoon. Instead someone came to …
I had an issue and called the office and spoke with Marty who resolved my issue. Trash Taxi has great service and Marty provided great customer service – that’s how you keep business.
I spoke to a wonderful lady this morning by the name Marty Ray. I had to call about ordering one of the the trash bins, she was soo helpful, made it soo easy. Over all i been with trash taxi for 5 years and honestly i would never go with …
Trash Taxi took over my previous provider in early 2019. Marty, in the office, has been great to work with. The “pick-up” men, so far, have replaced the can exactly right back when they found it…not in my shrubs and flowers as other …
Let me start by saying that if I could give more than 5 stars I would.
In all my years I have never had a better the pleasure or the experience with a company as I did today, I was amazed with the outmost respect and helpfulness of …
I received HALF of a refund yesterday, exactly a month after I cancelled the service I never received. I paid $53, and my refund is $25.66. These people are liars. Christi answered this review to try to play damage control. She then lied to …
Top notch service. Trash Taxi has never missed a pick up day and that makes my life easier. My last trash service(American Disposal Services) would consistently miss pickups and I would end up taking two weeks worth of trash to the landfill when I was paying American to pick it up. Not the case with guys.
Used their service for roughly two years. In that time they missed our pickup at least six times. If you enjoy games of chance you will enjoy calling them to report that they missed your pickup. Some of their phone reps are very friendly …
Was a customer for a year and cancelled their service last week. They didn’t even care to ask why I was unhappy with their service… I work until early in the morning so sometimes I forget to put the trash out before I go to work. They …
By far the best Trash company I’ve ever dealt with. The ladies that answer the phones are always polite and helpful and unlike the companies I’ve had in the past I can actually depend on them to pick me up on my normal day….not a week or two later. Would choose Trash Taxi over any other company any day of the week.
I have had multiple trash companies over the years, and am currently on hold with one and it’s been :25 minutes. I moved to a new house and had options between Waste Industries and Trash Taxi. …
Unless you like to be talked down to and insulted, move to somebody else. Over a year ago we signed up with Trash Taxi and through out the year the truck they use would leave trash on the ground from the auto loader they use. So when I …
Just bought a home in Dallas and signed up with Trash Taxi. I had so much Garbage and boxes every week, I would peek out thinking they would never pick up all of that and they always did. They are amazing, as the customer service is A+ as …
I have been doing business with Trash Taxi for almost three years. I am very pleased with the service they provide. In that time my pick ups have been prompt and never missed and If something falls out of the can the attendant picks it up. Thank you Trash Taxi for all your hard work.
I’ve never had a problem with Trash Taxi. I first moved to them when our old provider was ending service, and the replacement only did recycling every 2 weeks. We usually have more in recycling than our normal trash, so this wouldn’t fly. …
Today was our last day using Trash Taxi. We are moving out of state so we called in early to make sure they would be able to pick up extra garbage on our last day. They assured us they would have no problem picking the extra up. …
We are new to this company. And while I have read all the positives and negatives posted on here. All I can say….People you do no realize how hard this job is. No I have never worked in this field. I am a health care professional. I am …
Raised prices without warning. Up to almost $90 every 3 months. I feel this is way too much for trash service. I want to cancel and they will not let me. Even though I have not used any of the services that I pre paid for they will not let …
4 out of 6 weeks my trash was not picked up while my recycling was. Both cans always out on Sunday night for Monday morning pick up. On 2 of those occasions I called, and my trash was picked up several days later. I never touched the trash …
Has always been on time and Marty was very friendly and helpful. Would definitely recommend.
Trash Taxi is on the pathway to hell if they don’t change. Trash Taxi is the absolute worst trash and customer service experience I’ve ever had the displeasure of dealing with. …
Service is horrible and driver Ricky, is prone to spit tobacco out at you if you approach him. Stay away from Trash Taxi. Moved into a new subdivision and waited for 2 weeks for a can after paying in full for service. Trash was still not …
Nothing wrong with this trash service company. I live out of Cartersville and have had zero problems with them. They are straight forward w/ their holiday scheduling, they email you payment reminders when your bill is coming due, and …
Trash taxi has been on time and also offers recycling but comes every week unlike the person we had before. So far they’ve been on top of their game and I’ve got nothing but wonderful things to say about their service. They answer the …
Been using Trash Taxi for years, they continually raise prices, add Gas fuel charge but that never goes away when gas goes back down, and the most unprofessional billing department, they charge me $ 3.49 for the honor to mail them a check, …
We just cancelled our service with Trash Taxi after 3 years of horrible service. This week they did not pick up our trash. My husband called and was never called back. When he called them back the next day, they said that he gave them the …
I just wanted to take a moment to say that I love everything about my service with this company. They are very professional, reasonably priced and excellent customer service on the phone and the guys that pick up the trash are very conscientious. Finally I don’t have to worry about my trash service. Thank you so much Trash Taxi.
Pricing is all over the place. Outright lied to me about the “standard rate”. I even called to let them know I have documents showing my subdivision at a lower rate, wouldn’t call back. This is not the first review I’ve left, they somehow removed my last one
My experiences with Trash Taxi have always been good. Of the 3 or 4 times I have had to call during the 5 years I have been a customer, customer service has always been very helpful and resolved my issues. Trash has also always been picked up as scheduled.
I’ve been trying to use this company for about 4 months now….. And 60% of the time one of my cans is full. I haven’t had my recycling picked up now for 3 consecutive weeks, but they’ve missed 9 of my pick ups in total. I call every time …
Just wanted to say thank you to everyone at Trash Taxi for actally doing the job they say they are going to do when they say they will do it. It’s nice to actually be able to not only count on a company to do the job, but also to have …
Customer service has been decent in my experience. I usually get through in just a couple of minutes and have found the reps to be friendly and helpful. …
I used Trash Taxi for about 3 years no problem. Their rates were raised a few times but that is the norm in this business because of their rates at trash sites getting raised. I moved out of their area or would continue using them. Anytime I called office excellent customer service.
I have been with Trash Taxi of Georgia for several years, other companies send me notices and come to the door trying to get my trash business, but after all these years I have received such wonderful service I chose to stay with Trash …
I started services with trash taxi in 2005 after building my home. The service has always been excellent. I am a believer in one call resolution and although I’ve not had to call often when I have called Crystal (sp) has never fallen …
Trash Taxi was incredible help to us – quick response, immediate service and great, positive customer service! We had a fridge that we needed to remove for our non-profit and they were wonderful. Their personal service and quick response were sincerely appreciated. I would highly recommend them!
I’m not sure why people have bad things to say about Trash Taxi. I’m reading over comments on Yelp and other pages, and I don’t see what people are complaining about. I have never had an issue with Trash Taxi… It’s simple people…. Pay …
I just signed up with trash taxi. I spoke to Marty she is very knowledgeable of her job services and beyond! She made me feel like I was a close friend.
I have been a trash taxi customer for years, and one of the main reasons is customer service. They respond promptly to email requests, and somehow they missed a pick up one week. After I sent them an email they came out the same day to fix their mistake. Great company!
I use to use them and they have the Worst Service Ever! Don’t use this trash company if you’re in Georgia. The provider does not properly bill customers and you are always 3 months behind even when you have all your receipts like I did. I …
Every week this company breaks code by picking up trash between 4:30 am and 5:30am. Every week I am woken up by this service. Cobb county code states 7am for trash pick up. They clearly cannot control their employees as I have called …
DO NOT USE THIS COMPANY-They are the worst ever…..when they don’t pick up your trash and you call in they act like it’s your fault;(can facing wrong direction-items not bagged properly, etc). They say they will come back but never show …
We recently moved to a new location and signed on with Trash Taxi. They are wonderful to say the least! They were very accommodating in regard to our “moving box disposal requirements”. They also have an online bill pay option for busy …
I spoke with Marty Ray, that’s “ray” like the sunshine. She was a pleasure to speak to and very friendly. I am a new customer looking forward to a new relationship with Trash Taxi. If everyone is as pleasant as Marty Ray, then I’m sure my experience will be a good one. Thank you for the superior customer service Marty.
Marty is great! I finally had enough of my old trash company and just made the switch to Trash Taxi of Georgia. Marty made it simple and quick to switch and answered all my questions with efficiency and a great attitude! If the trash service is as good as the customer service, we’ll be very happy!
Trash Taxi of Georgia is, hands down, the best trash pickup service in this area. We have tried other companies and always come back to Trash Taxi (think we need to stay with them now!). They are reliable and efficient. Our cans (recycling …
I am trying to change my trash service because I am very dissatisfied with my current provider. Marty was very upbeat, pleasant, and professional. She answered my questions, and suggested a few options that were helpful. …
I found Trash Taxi after my previous provider (locally owned) was purchased by a large company who’s service was horrid. I honestly can’t express just how satisfied I am. If you call, they are local, prompt, and will go out of their way …
Want a trash company that will raise your rate without properly notifying you and not call you back about it? This is the company for you!
Want a company whose guys leave your can in the road after collecting your …
After purchasing a new home and having issues with American Disposal not wanting to pick up trash or the cans of the the previous owners . I was on a mission to find a different company who actually cared about their customers to do …
Unfortunately I had to switch companies due to poor customer service from my last provider. Whether contacting them via email or phone, they were always slow to respond and not very nice. It was very nice to call Trash Taxi and actually …
We have been so happy with Trash Taxi! They have never missed a pickup, pricing is great and their customer service has been awesome. I spoke to Marty today because we are moving and I am so glad Trash Taxi services our new home as well!
Our current Garbage collection company has been having significant staffing issues for several months, thus, our pick up has been sporadic to say the least. Today, I made contact with Trash Taxi, and spoke with Marty Ray. To begin with…I …
Marty was incredibly quick to help me with my inquiry! She was polite, professional, and assisted me perfectly! I highly recommend Trash Taxi for all of your waste disposal needs!
It is not often that you receiving great customer service these days. I had the pleasure of speaking with Marty today. She was very helpful. Very informative. There was a smile on her face from the time she answered my call until we disconnected. I would hire her without any hesitation.
Have used Trash Taxi for several years and seems to be the most reliable in our area. Trash and recycle always picked up on time. Marty, in the office has been great with any billing questions etc.
I have used Trash Taxi for over 12 years for my trash service. They are always on time and dependable. Other trash companies in my neighborhood have skipped our whole neighborhood pickup for the week. Trash Taxi has never done that. They offer recycling service and that is important to me.
I am new to the area and missed trash pick up day. Marty was very helpful in setting up a special pick up for me. She was very kind, professional and understanding. Marty is a true asset to Trash Taxi of Georgia! Thank you again Marty!
While I have never had a bad experience with Trash Taxi, I have to switch away due to a city mandate I was just recently made aware of. I found their services relatively affordable, and they were mostly consistent with their pickup time. I …
I absolutely love this company! No, I’m not a robot, or a fake customer, lol. I have been a customer for months now with Trash Taxi Of Georgia. The guys that come through my neighborhood are so pleasant and very careful with my trash bin. …
I love this company. Besides the consistent five star service I have received for the past few years, every interaction with their office staff is truly a joy. Marty is a fine example of the type of person you want representing your …
I am already impressed by the customer service that I have received from Trash Taxi from the phone reps, to the trash pick up people. …
I highly recommend this company to everyone! Ms. Marty was so helpful and understanding to our needs. I’ve already recommended 3 other people in my subdivision. Again Trash taxi is the way to go.
Marty at Trash Taxi was such a great help to me! She presented my options in a clear and concise manner helping me make an informed decision on my service. She was very pleasant and I appreciated the wonderful service.
I’ve had Trash Taxi for many years and they have never missed a pickup. If there’s a holiday during the week and they’ll pick up a day later than normal they always communicate this via phone or email. Their trucks are new and never break down, their customer service person, Erika, is very helpful and courteous.
I have been using Trash Taxi for several years and love them. Marty Ray has always been so helpful when I have questions about my account. She even emailed me when I put the wrong account number on my online bill pay. I called her …
No body answers, ever.
Trash was not picked up last week.
When they eventually called me back there was no apologies but they did tell me …
Great company with great customer service. As a demolition contractor, I am always using and.lookung for the bigger and better company to fulfill my business needs. So far, these guys have been the best I have used. They were on time, …
I called to set up new service and spoke with Marty. She was so pleasant and efficient in helping me set up our new service. She left me with zero questions and feeling confident in our decision to use Trash Taxi.
Marty was extremely helpful and thorough in helping me establish my curbside trash pick up for a new home. The company offers full services and have simple and easy to follow guidelines.
I have been very unsatisfied with my current trash service and decided to switch over to Trash Taxi. I just got set up today. I spoke with a lovely woman named Marty! Very professional, helpful and friendly. Thank You so Much!😁😁😁 …
I moved here from California needed to set up Trash service. Spoke with two other companies and was left on hold for over 45 minutes. Called Trash Taxi and spoke with Marty and she was wonderful. Set up my account and helped me with the …
I’ve tried 4 other trash collection companies. Trash Taxi is the only one that always shows up when they’re supposed to. Excellent customer service from the staff in the office as well. Truly a pleasure to deal with these folks!
Our street was blocked on trash collection day. Therefore, our garbage could not get picked up. I phoned Marty Ray, and she was professional and courteous. She put in a work order, and the next day, our trash was collected. What great customer service. Thank you Trash Taxi!
I just wanted to say thank you to Marty R. for suggesting your company to us. We have been with your company for about a year now and have not been disappointed. Last night, we inadvertently rolled a wrong trash cart (from an old service) …
There apparently is a “we use our discretion on what to pick up” I understand chemicals and hazardous wastes are excluded. They did not pick up everything last week, and nothing this week. So next week, They are going to pick up their garbage can….with the same contents, for the final time. We will not be back!
I have had a couple of different trash company’s over the 25+ years in my home, but Trash Taxi is the best. The are always on time. Marty is amazing if I call in for an extra item to be picked up she is polite and very knowledgeable , I could talk to her all day.
I loved Trash Taxi when we first started 10 years ago, but through the years something had changed and staff were not pleasant to deal with Until today! I spoke with Marty about an issue I had & she was very kind and trying to help all she could. I hope they are going back to the way they used to be.
I switched service from American Disposal on 10/23/2019 because of their lack of Customer Satisfaction. For several weeks i had to get a neighbor to pick up the trash bin from its side as that is the way they left it. i tried on several …
I had three 3 foot pieces 1inx6in of particle board desk in my trash can and they refused to take my whole can. They were cognizant enough to mark down what it was when I called in. I guess just too lazy to take the three pieces out. Would not recommend this company.
My trash is piling up outside of my business as they are now over two days late picking up. They generally have been pretty good, but I am disappointed now. Hope you can turn things around. Soon.
Trash Taxi service and customer service exceeds my expectations. They communicate with their customers during holidays and inclement weather if the service schedule is modified. I needed additional items picked up today thus I called Trash …
I became a customer several months ago after receiving repeated poor service and rudeness from our prior service. I recently moved and was thrilled to find that Trash Taxi serviced my new address. They made the transfer seamless and Marty …
It’s been a long time since I’ve had trash service due to living in an apt. I just bought and moved into my new home and needed trash service. I spoke to Marty and she was absolutely great!! I was a little concerned about what I can and …
Every time there is a holiday our trash pick up is delayed by a day which is fine if it ever were to be picked up then. Here it is 3 days later and regardless of my calling them every day our trash has still not been picked up. When I call …
I have seen some complaints on Trash taxi, but I must say, I have never had a problem with them. The rate is reasonable and service is prompt. I have, on a few occasions, left a lot a stuff at the road. Recently I had to flag down the truck …
I called to set up service and Ms. Marty was amazing. She helped me set up services and I am so excited to get started. So far everything has happened just like she explained. I would recommend Trash Taxi to anyone looking for trash pick up …
I moved into the area recently and hired them to complete my weekly garbage pickup! The transition was very easy and the service representative was very informative and helpful. Their prices are super competitive as well!
We switched to TrashTaxi of Georgia about a year ago. I am extremely pleased with their service. Modern clean trucks, outstanding office support and significantly less cost than our prior service provider. Couldn’t be happier!
THANK YOU MARTY!!!
I needed trash service and tried to contact several companies. Trash Taxi had the easiest website but I had a few questions and decided to call. When I did I …
I’ve been a customer of Trash Taxi for years – excellent service, never had any problems. Just called to upgrade my trash services today and talked with Marty and it was an incredibly smooth and fast experience from start to finish.
Marty was absolutely amazing! But this Felisha lady is horrendous! Canceled my service as my video proof of them not servicing my house, sent to Felisha to ask for a pickup, she then accused me of being a liar and sending a fake video of them bypassing my house! Horrible customer service!
Do not use these people. They will outright lie to you. Their pricing is all over the board. I pay more for one can than several people in our subdivision pay for multiple cans. I was told that EVERYONE in my area pays the rate I am paying, …
I see your truck outside my window. I live on Cox street in Acworth. The company I’m currently with is AWFUL, and I’ve heard such good things about yall. Your driver is slow, and courteous. My driver is very reckless! He always has trash …
After approximately 20 years with another trash removal company and being disappointed the last few years, I discovered Trash Taxi of Georgia through one of their fliers. Called the office staff and set up a year’s service with them. NOT a …
First time home buyer so really didn’t understand trash can/recycling services. My parents use trash taxi and are super happy, so I decided to sign up. Marty was my representative and she was amazing! She was so sweet and spent so much time …
I had the pleasure if speaking with Marti this morning regarding changing our current service from American Disposal to Trash Taxi. Marti said they aren’t in my area yet; but she said she would speak to the owner. She took the time to help me in any way.
We purchased house in LA and were having a lot of paper and junk to get rid of so I called and ask if I could have extra trash cans on my day. Marty was so awesome said yes for a small fee. I was happy. They have been a great company to use. Never had any issues with them. Thanks for all your service.
Iris
I used trash taxi services for between 2-3 years and always had a very pleasant experience, only a move out of the service range caused me to stop using their services but otherwise would still be with them. Marty has always been extremely …
If you want to worry if your trash will be picked up week to week this is the company for you. We never know if it will be picked up or not at our home because they skip out on us all the time and when you call they act like they could care …
I’ve been a customer for about 4 years and they have been awesome! They have never missed a weekly pick-up (trash and recycling), they are accommodating when I’ve needed larger items hauled away, and they are super responsive. Marty is great–very professional and easy to work with. I highly recommend this company!
the bill was paid the night before like we have done multiple times and it was picked up the next day but now all of a sudden it takes three days before they can see the payment but we’ve already received a confirmation then we were told …
Trash Taxi is always prompt and never misses a pickup. That has never happened with any other service that I have had previously. Marty in customer service is always cheerful and very helpful. It’s wonderful to deal with a company that has such wonderful customer service.
I just called to switch my trash collection service to Trash Taxi after hearing great things about this company from many neighbors. I was so impressed with Marty on the phone!!! She is outstanding!… Very professional while also being …
I had the absolute best experience working with Ms. Marty Ray to get my account set up with Thrash Taxi! She was very professional, patient, informative and responsive. I have had the service for the last couple of months now and I must …
Our trash has been not picked up 2 times in the past 2 months. I’ve had to call just to check to see if our garbage will be picked up and the drivers are running late. Then today I call because again our garbage hasn’t gotten picked up. …
I tell every body to use Trash Taxi the service is great. Yesterday I called in and got to talk with Marty Ray just to pay my bill and she made me feel like I was important and that it was no problem to help me. How nice it is in todays world to speak to someone who is happy to help. Marty thank you for being so personable.
Very unprofessional company! They left bags of trash at the end of my driveway!! DO NOT USE THIS COMPANY!!! They’re horrible! Not to mention the poor attitudes of the employees 💀 NEGATIVE 10 out of 10 …
I was ready to make the switch from my current trash company due to poor service and increased prices. Marty Ray honored the quoted price I received from Trash Taxi, was very kind, courteous and provided excellent service right out of the gate. I’m hopeful the rest of the trash taxi team will be as great as Mart is.
I have been using this company for about a year. They have been mostly punctual until this week. I came home last night after a long day at work. I grabbed my trash can and it was still full. I sent an email and asked them to let me …
So I have been using this company since last October, always paid my bill in time. However this month I genuinely forgot to pay. So I received a phone call and I told them I will go on line immediately and pay it only to be told that my …
I had the privilege of being helped by Ms.Marty Ray when I called in to activate service with Trash taxi. She was the most helpful, kind and informative person I’ve ever met. We discussed options for service, fees and what can or cannot be …
Called in and spoke to Marty who was able to answer all my questions, and easily set me up with recycling service. Trash Taxis seems to always service my home on time, but what is truly appreciated is the courtesy and eagerness to help when calling in, makes you feel like a very important customer.
I have used Trash Taxi for a few years now. They do a great job. Always on time and very responsive. Anytime I call and talk to Marty I know I’m in good hands! Highly recommend them!!
We recently switched over to Trash Taxi of Georgia for our weekly trash pickup. Marty was super helpful when I called to sign up, and was a pleasure to do business with. They have gone above and beyond so far, by being on time every week …
Marty at Trash Taxi is always helpful to our family. We switched two years ago to trash taxi after a bad experience with two other companies. They have never missed a pick up; always go the extra mile for their customers. …
This is a great company to work with. I highly recommend them. The guys that picked up my trash were great and Marty was always very responsive to work with and provided great customer service. Prices are competitive as well.
We just bought a home in the Cartersville area and it is such a pleasure to speak with someone who is courteous and professional and helpful. I just spoke with Marty for bill pay and she was a delight. So far the service we have received …
I have been using trash taxi for years. They have always been responsive and professional. I called to get a larger recycling can today and Marty was so nice. I would recommend this trash service to anyone.
I am setting up all my new services for the house I’ve purchased and Marty at Trash Taxi of Georgia has been AMAZING! Despite the stress of this change for me, Marty helped me work through the transition, particularly holding off on …
Marty was very helpful with setting up our service at our new home. I was impressed by the thoroughness and friendliness of our conversation. Looking forward to doing business with Trash Taxi!
Trash Taxi has been really good to us. When they first bought our can out it was a new can not used. Trash is removed before we get home from work. Customer Service Ladies are very professional and kind! One of the customer service Ladies …
Although our time using Trash Taxi was short due to a move, I must comment how wonderful and refreshing it was to interact with such excellent customer service by phone and with our weekly pickups! Service interactions were always …
Spoke to Marty to get set up with Trash Taxi. Not only are they professional and easy to work with but they are just overall amazing when it comes to taking care of their customers. I will be recommending them to various people. …
I recently moved to the area and had heard good things about Trash Taxi. It was a difference of change between them and another company who I had not heard great things about. They are always on time, always put my trash can back in my …
I have always heard great things about Trash Taxi, but I think they have outgrown their customer service. They missed our pick up last week and refused to pick up the (extra) trash from two weeks. Yes, I have paid in full. It is sad when these companies outgrow the service levels that they built their business on.
I have always heard great things about Trash Taxi, but my experience so far has been below expectations. I simply would like my trash picked up. If I pay for two cans, I expect them emptied. If you skip my pickup last week and I have more …
Step 1 – Copy the Review Below
After years of subpar service with a large garbage company we switched to Trash …
We are long-time Trash Taxi customers and have been very appreciative over the years of consistent, reliable, and cost effective services they’ve provided to our family. Customer service has been another benefit of working with Trash Taxi. …
Trash Taxi answered the phone right away as opposed to other companies where you wait on hold. Marty was very helpful, making sure I understood everything fully. Many of my neighbors have recommended them.
We have been with this company for several years and I’ve had no issue. We’ve had good customer service and they’ve helped us with oddball things to pick up. No complaints in today I called Marty to disconnect our service because we are …
Trash Taxi has been on time, every time, since we started with them, and that has been impossible to find in this area for YEARS. Thank you for being the best at what you do!
I received a card in the mail regarding new service with trash taxi. I called and spoke with the nicest lady named Marty. She was able to walk me through the set up process and my new service starts next week. You have done a great job …
Just wanted to reach out and say “Thank You” for your dependable weekly pick-up service. Please pass onto the driver of our route his service to our family is appreciated!
Previously we used GFL Waste Industries, and it’s a breath of fresh air being with Trash Taxi! Trash Taxi is very professional, does what they say they are going to do, customer service is great, and when I call someone actually answers the …
Just signed up with this company & they were extremely helpful & friendly! Definitely recommend them to everyone! 🙂
We contacted Trash Taxi after numerous attempts to find a decent trash service company. Since we hired Trash Taxi 2 years ago, they have always been on time, professional and responsive. Our neighbors have since started to us them as well. …
I called on Wednesday to set up service, got new cans on Friday and my trash and recycling were picked up on Monday. After struggling with my other trash service who couldn’t bother to pickup anything up… Even more so a win. Thank you trash taxi for doing the service you promise.
Trash Taxi is always on time, respectful of property, they answer the phone when you call and have the fastest, most courteous service we’ve had in over 15 years of living in this neighborhood. Past services have thrown our trash cans …
Trash Taxi has been servicing me for years at two different houses. They have only missed my pickup twice and once was only recycling. Both times I called and was serviced the next day. This last time Marty even made it happen on a holiday …
They have been better since they merged with Pickers. But this past week was the worst buisness I’ve ever seen. It’s a holiday week so I knew they would be a day late. When they came I saw them through my window pick up the neighbors trash …
I have used this company for 5 years and never a problem until today. After calling with concern that our entire street was missed this morning while the rest of the neighborhood was picked up I was greeted by a snarky CSR who clearly had …
This company does a really good job. They are cheaper than anyone else. The customer service department is top notch. They are always on time and never miss a pick up day. …
Just got off the phone with Marty from Trash Taxi to commence services. I had a great customer service experience. She was friendly, informative, patient, and very helpful. I sure hope continuing service with Trash Taxi will be just as a positive experience.
I have used Trash Taxi for years. They have been wonderful. In the midst of mr moving, Marty went above and beyond in helping me out. Their prices are right and service is great! Wish you were in SC. Thank you for your service.
Today I spoke with Marty and signed up as new customer with Trash Taxi and she was very courteous and professional – I really appreciated that. They have several customers in my neighborhood and I have noticed they are very reliable and …
Always on time and professional. Best trash service I’ve used in Georgia to date. …
Been using this company for 16 months. They have overall been good. My complaint is that my bill went up 27% this quarter. 27%! Called and they cited increasing gas prices and dump fees. They said your rate is locked in for a year and after …
First off, this company never answers the phone, and when they do they are extremely rude. I lost my credit card and tried to update payment with them for over two weeks, but they wouldn’t answer my calls. When they finally ended up calling …
I just spoke with Marty. She was personable yet professional with the entire sign up process. I’d initially chosen them because they offer recycling and dumpster services. I used numerous dumpsters on my project. It would have been great to …
Marty answered the phone right away to assist me with new garbage disposal services. I knew immediately that with Marty’s upbeat demeanor and helpful advice that this was the company for me! She made the interaction a most pleasant …
Trash Taxi provides consistent, quality service – the guys show up early in the morning and always place the can back in a good spot out of the way of traffic. On time and consistent service – I like it. Plus, the office staff is efficient …
We just switched to Trash Taxi from a seriously less desirable company and we could not be happier! From the moment I called to ask questions about cost and pick up days, everything has been handled very professionally. Our new cans were …
I had some trouble at first, but Felisha set it all right and was wonderful!! Good people and great customer service from her. I’m happy to be a customer 🙂
Horrible and extremely unprofessional people. I had this company before than I switched to a different one and my wife switched back. At the beginning we didn’t have much issues with them. Now , mostly the guys who pick up the trash seem …
Prompt, consistent, fair prices. Far superior to other local providers. Others have had serious lapses in service lately but Trash Taxi has been consistent and reliable.
Highly recommended. Very professional and great customer service! Best trash company I have used before and always on schedule. Couldn’t say enough good things about this company. Look no further.
I have had service for years with another company and over the past year they turned horrible. Missed pick ups, trash sitting out for days and terrible customer service. Since changing companies these Trash Taxi has been on time with their …
These guys are miles and miles ahead of waste management. I 100% recommend. They know that sometimes life happens (like a move or visitors) and know that extra trash comes with it and they will take care of it! And the customer service is great. Down to earth, kind and understanding.
I called Trash Taxi to have my new services set up and spoke with Marty. First just let me say that her overall demeanor was SUPER PLEASANT. She was very mild toned when she spoke with you making sure you understood exactly what services …
I have been a customer for close to 2 years now!!! They are by far the best company I have used down here in 30 years. Everyone at the office is very professional, knowledgeable, friendly, and makes sure that all your questions or needs are …
I switched to Trash Taxi about 2 years ago and I am so thankful that I did! Everything runs like clock work. They give you great notifications about route changes just and holidays and everything else you need to know to manage your own …
I would just like to take a moment to say thank you very much to the nice black man who saw me in my driveway trying to flag down the truck, as I was trying to get my trash picked up this morning near Hopkins. His customer service was …
I am a brand new customer after hearing wonderful things from my neighbors. When signing up I didn’t realize there were different size recycle bins. I sent an email today requesting a bigger bin and not even 2 hours later, I got a call …
I honestly never comment regarding service. We switched from another company to trash Taxi off of a recommendation and never looked back. Not only is it cheaper, but we NEVER have any issues. The guys out there every Tuesday do an …
Since our move almost a year ago, we thought we would try a new disposal service since we were not happy with our last company. Trash Taxi exceeded our expectations! We have had great service! The trash collectors are on time, never miss a …
You guys should not let the trash taxi truck be out on the Main Street right during traffic time trying to get our children to school. I’m ended up behind them on my whole way from school down Main Street they should have to wait until after morning traffic time
Trash taxi has always been a great trash company. They are always on top of their game. Also Marty that answers the phones is always so polite. Will be sad to not be able to transfer service to my new home.
I am waiting on video proof that my trash can was not at the curb at 6:30 am in which I know it was as I personally placed it there. …
They charge each house a different fee for the same service. Neighbors are paying less per quarter for the same trash can. Also I have always put boxes out and they have been picked up till today.
We are a close customer of trash taxi, although we appreciate their services we do not appreciate their trash compactors and loud noises from their main location beyond 11pm. We have contemplated calling the sheriff with a noise complaint, …
Fantastic service and price. I use TT for my weekly pickup, and I recently cleared the backyard and needed a dumpster for all the debris. It took one 5min call and I had a dumpster the next day. …
Moved back in April and left both containers, after 3 months since I moved got and email saying that I still have a bill, saying that I own them for a container. Called them, and they asked me to contact the “new tenants” to ask them if …
After years ans years and years of paying a year in advance for trash removal service they skipped my trash pick up because of a forgetting the due date by a week.. This loyal senior citizen who pays a year in advance instead of monthly …
They took over Georgia waste in our area, it was not my choice to switch. They’ve been picking up our trash at different times for the last month which is fine but now suddenly after 4 weeks of our trash being picked up our road is too …
Worst experience ever, they want to charge you for even taking Amazon boxes. They never pick up the phone and treat you like you are nothing. Avoid this trashy service. By the way, they have a VERY SMALL truck, not like their competitors. …
Timely service, reasonable pricing on the residential side. However, when it comes to removing the trash from the shop that I am a lead service tech at, if we have customers waiting in line or the gates to the dumpster aren’t open, the LAZY …
We have had Trash Taxi for a few years now. We’ve been in our house 21 years and they are by far the best most consistent service we’ve ever had. They have never missed a pick up (regular & recycle). They always come around the same time so we know when to expect them. Super friendly! Highly recommended!
Avoid if possible. Horrible customer service. If you were a GA Waste customer and canceled your account, prior to October 1, make sure you have that cancellation in writing. I finally received an email today after multiple calls to GA Waste …
Trash Taxi is again the worst company to work with. And yep I am throwing their name out bc I have had constant trouble and don’t have a choice but to use them due to our location. The employees they have are terrible. This time Amanda …
You have to be kidding me! First off they are always on time, which I cant say for anyone else in this areas service. Secondly we sometimes don’t take out our cans because we were traveling and there was only 1 bag in there. Twice now they …
Oct 12 update: I was able to work with the Trash Taxi customer service team to resolve the issue. I’m happy with the outcome and will continue to use their service. …
Very helpful with getting our trash hauled away after our previous trash company stopped serving our neighborhood. They hauled away the extra can for us with no extra charge and came shortly after we called. The women on the phone went out …
Trash bin was somehow only half-dumped on 9/14/22. I called on 9/15 and was told I would be called back in an hour. It never happened. I called on 9/16 and was “told there is no truck, new driver on route, etc.” and that I should keep my …
Their time of pick up seems very inconsistent, but they haven’t missed a day yet so I’m happy. …
I am completely satisfied with Trash Taxi! I have used them for over 6 months and they are always on time, never miss a scheduled day, and when you call them… An actual person answers, and is very helpful and friendly. Spoke with Marty today and she was able to help me edit my service in just a few minutes.
I had trash taxi at an old home. When I purchased my current house they did not service this area. I was with American disposal and was extremely dissatisfied. I switched to pickers waste and they were great for a few months and then …
We switched to Trash Taxi a few months ago after American Disposal repeatedly missed our pick-ups. The price is higher, but they’ve never missed a pick-up. Additionally, when you call, someone answers immediately. For example, I called …
People typically write a review when something bad has happened or they’ve had a negative experience but I feel the need to write a review based on the positive experience I had today with a trash taxi employee and the company. One of the …
From the first phone call for service in Dec.2021, Marty has given me excellent service in regard to my residential trash pickup to helping me with credits to my account. Also, when asked about senior rates, she immediately help change and …
Today, Tues.,Nov.2, 2022, I contracted with Trash Taxi for garbage & recycling service. My call was quickly answered by Stacey whose assistance with my new account was professional, efficient, patient, and kind. My cans will be delivered …
Moved recently to Georgia and was told by many in the community to go with Trash Taxi. When I called to set up service, I spoke with a WONDERFUL woman named Marty who set up our service and explained, in detail, all options as well as …