Traverse City Light & Power Provides Utility Electric Companies, Residential Underground Services, Residential Assistance, Demolition, Commercial Underground Services, Energy Company Services to the Traverse City, MI Area.
1131 Hastings St, Traverse City, MI 49686
Great and caring employees with the lowest rates around our area.
Best utility ever!!
Not even worth the 1 star google makes me put on here. Worst customer service ever. I only use this company because where I live this is literally the only option.
You guys need to move into the times. Get a mobile app at least a mobile friendly website. Still charging people extra to use a credit card… Come on you get that as a businese write off already. Other then that your services are awesome and I thank you for the reliable energy.
Bit sad that there is a credit card fee on a utility company.
Sends bills late and threatened to shut off because we didn’t pay the bill they didn’t send to us. When trying to get ahold of them, it is very difficult.
Penny nickeling your residence for credit card fee is ridiculous…. it’s hard enough for people to keep.. how I wish we were able to choose our electric company!
4 stars because of its intended purpose but seriously it’s starting to feel like these places are making up holidays to take off work mean while my account is saying I’m still paying for my old apartment. Hellllooooo???? Assistance please!
Archaic website that doesn’t work. No customer alert for power outages.
Impossible to get to a customer service representative. You have to request a call back.
Out of Cherryland electric, consumer energy and traverse City light and power, traverse City light and power is the cheapest and most reliable I have found over the years.
Worst experience I have encountered with a utility company. After moving into a new place I set up my account while auto drafting the payment and was simple and easy to do. After moving in to my new condo, one day I come home and realize …
Fees for paying bills over phone not cool. Even for debit card. They should have auto pay. And instead of shutting power off because you put notice on wrong door( There’s a big sign) how about a Text warning?!!!
Our company just switched from Spectrum to TCLPfiber and it has been a seamless and efficient process. The technicians, sales representatives and customer service team members have been extremely prompt and professional with any setup …
Since this is a cooperative energy distributor I understand charging the additional “convenience” fee for debit & credit cards so as to keep prices low for everyone. …
Our power literally goes out roughly 6 times a year ever year. You’d think after the first couple years they would fix the issues that cause it. Unreal
I spent the morning trying to navigate their phone tree and waiting on hold for a rep to transfer services to my name. I finally was able to navigate my way to an inbox where I left a message (I had also sent them an email). Suffice it to …