Tri-County Eye Clinic knows the secret to personalized, attentive medical care in Biloxi. At this clinic, you won’t need to wait long for the … See more
They didn’t tell me I had to get my glasses 3 to 5 days later until they got my money then when I said I would go to eyemart they said they would have them a hour later🤔🤔🤔 …
Should be NO STARS — have had me in limbo with THE WORST eye exam/lack of concern — Trying to work between insurance and them has been a nightmare — had to wait over 2 hours — Finally got with a good dr. But still having to deal with messed up insurance.
This place is trash. I went in for an eye exam which is supposed to cost me 10 bucks. They charged me $106.00. When i asked the why they said because it was a medical exam not a check up. They billed my insurance wrong but wont fess up to it…. I’ll never use them again.
Consumer service could use improvement. The nurses were not as friendly compared to other places. This place doesn’t have a homely vibe but besides that, this place is good.
I was given a username and temp. Password my son has serious medical issues the staff was nice yesterday but I have been trying to register to access records for medical purposes I’ve called twice been transferred once will not help me and …
I got LEFT in the back in a room and all the staff went to LUNCH. I was promised my copay back for the indescribable aggravation, and have yet to receive it. I will NEVER ever go back there. Years before that I had visited their clinic …
If I could give no stars I would. First tells me my appt is at 315 to be here at 3 so I showed up 15 mins early and still was waiting in a room for OVER and hour so I left. They called and asked if I left said the doctor should of been …
I waited for 3 hours with an inpatient 4 year old, then was rushed by the doctor. The people at the desk were also very rude and unknowlegable. Unfortunately, Tri-County is one of the few places that takes my insurance. Luckily, I only have to go once a year.
I was called in short order and taken back to the exam room. Friendly staff. Within minutes had the Dr. doing his job. I asked insurance questions and the answers were 100% on point. I can only give 5 stars more if I could.
Very First Experience With A New Eye Dr For My Son And I Was Very Pleased.. I Was Kinda Iffy About Finding A New Eye Dr For Myself Bc I’ve Been Seeing The Same One Over 15+ Years But It Was A Excellent Experience
Worst place ever!! My husband went in for a basic eye exam with eye insurance and ended up paying $168.00 for what reason I don’t know. They claimed it was for a an eye exam that fell under his medical insurance. What!!! I think they …
I can’t believe their ratings are so low. Everyone from receptionist to the Dr. was extremely nice and helpful. They accomodated my 3 children without a problem. Will definitely return.
The lady who answeres the phone is extremely rude. Had an apointment for my son for an eye exam and had to chNge it due to. Ot being odf work in time and when i called the person so soo rude. I will not be rescheduling. I will take my money …
(Actual) Objective and provable, documented issues I’ve run into:
Pay copay before anything happens.
They will not allow new customers to make a morning appointment. …
I would give no stars if I could. I had to wait for ONE HOUR to even be seen, and I just now got out ANOTHER hour later. Not only this, but I called and asked if they accepted my insurance and they told me they did over the phone…. but …
The first time I went, I wasn’t taken back until about 40 minutes after my appointment was scheduled. No reason given. Doctor acted like I owed him something for his presence. Today I called to make an appointment for a checkup and new …
Arrived at 10:20 for a 10:35 appt. Wasn’t called to the back until after 11:00. Ended up sitting in two rooms waiting on a doctor and finally left after 12:30. I cannot tell you the amount of upset I was. Never again !
I would NOT recommend this place to anyone. My children had routine eye exams performed back in January. Upon completion of appointment I never received any type of documentation or a summary of the visit. I contacted the clinic and asked …
Being new to the area, I chose Tri-County for my long over due eye exam due to Covid.
From the 1st phone call to the end of my appointment, it was a pleasure. …
Dr. Weeks and his staff were very professional and the eye glasses prescription has improved my vision greatly. I recommend tri County eye clinic to everyone
If I could give a negative 10 star rating I would …giving one star sickens me. Use you insurance and money elsewhere. They over book and nevertheless they rush the clients in and out the quality of service is very poor. Waited over 2hrs …
Dr. Phillip Bertucci has used a keen eye (pun intended) and expertise in taking me from one cataract surgery to another, and making my once poor vision the best it can be. As soon as optometrist Dr. Jay Fuller realized my eyes were ready …
My daughter had an appointment, everything went well, I didn’t go inside but they moved quickly, she was checking out in less than an hour, mask were wore by patients…
The clinic’s workers are very professional and great people.It was a comfortable setting .the only Eye care place that me and my family will go to the prices are fair as well.
Very pleased with the front desk being very friendly and accommodating. My brother and my husband both saw Dr. Fuller and they were very impressed by his professionalism and knowledge of the eye. I recommend this clinic highly!
My pre-ops, cataract surgeries and follow-up appointments have been a pleasant experience. Professional, courteous and handled with information I need to know to protect my new lens implants. So happy to be cataract-free. I highly recommend this eye care provider.
Fast, professional assistants. Very cordial and easy to talk to. Anna was super doing her job getting me ready to see the doctor. Dr. Bertucci was very nice and professional as well.
My Appointment was on time. The eye Exam was precise. The Intake staff was totally professional.the Doctor.she was a Jewel. I had some problems with my Vision.after my Exam.directions by the doctor was explained to me.my new glasses should arrive soon.and Im happy to have got my eye care At tri-county Clinic.
A girlfriend told me about the eye clinic three years ago I was so impressed with the service the Doctor gave me I just had a check up this week it might be a little wait to get a appointment but you will not be sorry I’ve been wearing …
This was my first time at Tri-County Eye Clinic, since moving to Mississippi just over one year ago. I was very pleased with the service, the staff, and especially Dr. Karina Moore-Massey, OD; she’s an Excellent doctor and I’m glad I found …
This was my Granddaughter’s first visit with Tri-County. She was given very professional attention by Dr. Fuller while he ask her questions about her vision. He also listened to my concerns and explained things in regards to my questions. …
Dr. Massey is a great Dr. He takes his time with patients and listens to their concerns. Glad we found them. The staff is amazing also. We have been there 3 times and each time they have been really friendly. Would send anyone to them if they have eye problems or just a yearly exam. All of them get 5 stars.
Great visit. Needed to see the eye doctor right away. Scheduled to come in within a day or two. Visit was thorough.I was assured about my eyes and given meds through my pharmacy. I had a painful stye on my eyelid. He examined my eye and gave me.instructions for self care. Thank you Dr. Fuller and office staff.
Staff was very courteous and helpful. Experience from beginning to end was wonderful. Was comfortable in asking questions. I wear both contacts and glasses, fitted for both. Walked out an extremely happy patient. Highly recommend!
Very nice office staff! Dr. Fuller & his assistant were excellent. When I went to pick out my glasses the young lady was so wonderful & helpful! She helped me pick out a pair of frames that looked really great on my petite face! She went above and beyond! I am so happy to have found Tri County Eye Clinic!
My first time visit,and the staff was so nice and friendly and very professional. Dr. Fuller is the nicest person! Made me feel comfortable and welcome. Glad I choose Tri-County for all my eye needs!!
I am very pleased with Dr Bertucci and all his staff are very knowledgeable and friendly. I would recommend him for anyone
looking for a eye specialist.
My only complaint is they going to have to do something about them nasty chairs that are in the waiting room. If you’re going to have cloth cheers in the waiting room you need to at least keep them clean if not get some leather nice chairs in the waiting room.
Everyone in the facility had a job to do and they did it quite well I am very satisfied with how quickly I was put through the paces of what needed to be done the doctor and the staff are very professional.
Dr Fuller and the staff at Tri County always take such good care of me. They answer all my questions in terms I understand and ask about things I may not have thought of. With AMD you need people in your corner like this.
Dr. Fuller and his staff are just wonderful. They explain everything, their office is clean and well ran. Everything from check, the exam and getting fitted for glasses was easy and smooth. I will be back to see Dr. Fuller and his great staff yearly for my eye exams. You won’t be disappointed if you make an appointment with them.
Michael – I can’t say enough about how pleased I was treated. All my questions were answered all my needs were met and I’ll be continuing to go there from now on. Also my wife is making an appointment and will be coming a new patient. …
I was recently seen at Tri-County Eye Clinic. The physician, his assistant, the optical department staff, and the reception area were all very helpful and met my needs quickly and efficiently. I appreciate their kindness and willingness to help and I feel confident in their expertise.
(Translated by Google) Very friendly and attentive staff, it’s a pity they don’t have someone who speaks Spanish …
Great experience! Everyone is friendly, knowledgeable & helpful. Dr. Karina Moore-Massey is is a wonderful doctor.
I wish they could finish a procedure thaT could make my right eye better.
Everyone from the front office people to the techs to the doctor was efficient, friendly and professional. I will be recommending them to others.
It was wonderful
Good service even if a little expensive
Quick efficient service
Dr. M-M was awesome!
Great care ❤
Very professional and polite.
Professional and Caring.
Rude staff! Not helpful at all!
It was amazing
Great service by all!
Visited last week. They were very busy but staff was friendly
Professional, friendly, caring service.
Good
This has always been my favorite everyone so nice and treats you friendly
Couldn’t ask or more professional kind helpful professional people anywhere
The Doctors have always been and the staff most helpful.
Excellent service
Always courteous and professional. Thank you
Overall,Everyone was Kind,Helpful,Friendly and Caring
friendly and efficient staff
No long wait. Very attentive and courteous service.
Very courteous and efficient!
Staff was professional and friendly
They didn’t tell me I had to get my glasses 3 to 5 days later until they got my money then when I said I would go to eyemart they said they would have them a hour later🤔🤔🤔 …
Very Professional and courteous
Everyone is very nice and helpful.
Dr Fuller and staff are amazing and he is a great doctor
The lady that answered the phone was extremely rude. I was just trying to make an appointment. I will be taking my business elsewhere.
Great experience, nice staff and good selection of eyeware
Fast service, polite staff, in house glass shop, overall great experience!
Should be NO STARS — have had me in limbo with THE WORST eye exam/lack of concern — Trying to work between insurance and them has been a nightmare — had to wait over 2 hours — Finally got with a good dr. But still having to deal with messed up insurance.
The Staff was helpful and well versed in the job description
This clinic is Excellent ! Have always had great service here as well as a friendly staff always makes me feel comfortable.
Timely and Dr. M was very nice.
This place is trash. I went in for an eye exam which is supposed to cost me 10 bucks. They charged me $106.00. When i asked the why they said because it was a medical exam not a check up. They billed my insurance wrong but wont fess up to it…. I’ll never use them again.
Always professional staff
Very friendly & nice place!
I had a good experience from the time I came in until I left everyone was very helpful
Consumer service could use improvement. The nurses were not as friendly compared to other places. This place doesn’t have a homely vibe but besides that, this place is good.
Very happy with the way this eye clinic treated me and happy with the outcome of my surgery. Thanks again.
I was given a username and temp. Password my son has serious medical issues the staff was nice yesterday but I have been trying to register to access records for medical purposes I’ve called twice been transferred once will not help me and …
Always happy and satisfied with service here!
Doctor and staff was awesome!
I got LEFT in the back in a room and all the staff went to LUNCH. I was promised my copay back for the indescribable aggravation, and have yet to receive it. I will NEVER ever go back there. Years before that I had visited their clinic …
If I could give no stars I would. First tells me my appt is at 315 to be here at 3 so I showed up 15 mins early and still was waiting in a room for OVER and hour so I left. They called and asked if I left said the doctor should of been …
I waited for 3 hours with an inpatient 4 year old, then was rushed by the doctor. The people at the desk were also very rude and unknowlegable. Unfortunately, Tri-County is one of the few places that takes my insurance. Luckily, I only have to go once a year.
Nice staff. From arrival to leaving.
I was called in short order and taken back to the exam room. Friendly staff. Within minutes had the Dr. doing his job. I asked insurance questions and the answers were 100% on point. I can only give 5 stars more if I could.
Very First Experience With A New Eye Dr For My Son And I Was Very Pleased.. I Was Kinda Iffy About Finding A New Eye Dr For Myself Bc I’ve Been Seeing The Same One Over 15+ Years But It Was A Excellent Experience
Worst place ever!! My husband went in for a basic eye exam with eye insurance and ended up paying $168.00 for what reason I don’t know. They claimed it was for a an eye exam that fell under his medical insurance. What!!! I think they …
Dr. Philip Bertucci is terrific!
I can’t believe their ratings are so low. Everyone from receptionist to the Dr. was extremely nice and helpful. They accomodated my 3 children without a problem. Will definitely return.
The lady who answeres the phone is extremely rude. Had an apointment for my son for an eye exam and had to chNge it due to. Ot being odf work in time and when i called the person so soo rude. I will not be rescheduling. I will take my money …
The doctors and staff at Tri-County are the best. Everyone is very friendly and helpful. I always have a pleasant experience.
Very curdious and helpful staff and caring
(Actual) Objective and provable, documented issues I’ve run into:
Pay copay before anything happens.
They will not allow new customers to make a morning appointment. …
I was impressed that my frame style were still available, which in turn allowed me to have two good pair of glass that really work for me, thank.
I would give no stars if I could. I had to wait for ONE HOUR to even be seen, and I just now got out ANOTHER hour later. Not only this, but I called and asked if they accepted my insurance and they told me they did over the phone…. but …
Very courteous and nice help. Very professional. Waiting on glasses now.
The first time I went, I wasn’t taken back until about 40 minutes after my appointment was scheduled. No reason given. Doctor acted like I owed him something for his presence. Today I called to make an appointment for a checkup and new …
The staff was very professional and the doctor really took her time there was never no rush to get you out the door
Great experience at Tri-County Eye Clinic. Dr. Fuller is the best.
I am well pleased with the care that I received
Arrived at 10:20 for a 10:35 appt. Wasn’t called to the back until after 11:00. Ended up sitting in two rooms waiting on a doctor and finally left after 12:30. I cannot tell you the amount of upset I was. Never again !
I would NOT recommend this place to anyone. My children had routine eye exams performed back in January. Upon completion of appointment I never received any type of documentation or a summary of the visit. I contacted the clinic and asked …
Being new to the area, I chose Tri-County for my long over due eye exam due to Covid.
From the 1st phone call to the end of my appointment, it was a pleasure. …
Dr. Weeks and his staff were very professional and the eye glasses prescription has improved my vision greatly. I recommend tri County eye clinic to everyone
Dawn was excellent at assisting me before I was seen by the doctor. Everyone is so nice and friendly at the front desk.
If I could give a negative 10 star rating I would …giving one star sickens me. Use you insurance and money elsewhere. They over book and nevertheless they rush the clients in and out the quality of service is very poor. Waited over 2hrs …
Everyone was friendly and professional. Appointment was right on time.
Everyone was very friendly and helpful. They were right on time and really listened to my concerns and thoughts.
I was really excited to go here because I had read some good reviews for the clinic. However, my experience differed drastically. …
Dr. Phillip Bertucci has used a keen eye (pun intended) and expertise in taking me from one cataract surgery to another, and making my once poor vision the best it can be. As soon as optometrist Dr. Jay Fuller realized my eyes were ready …
Excellent, knowledgeable staff and large selection of quality glasses.
I had a great experience and the staff was wonderful.
My daughter had an appointment, everything went well, I didn’t go inside but they moved quickly, she was checking out in less than an hour, mask were wore by patients…
Very professional staff and friendly. Good place to take children with eye problems.
The clinic’s workers are very professional and great people.It was a comfortable setting .the only Eye care place that me and my family will go to the prices are fair as well.
Dr Phillip and his staff has taken extremely good care of my eyes wouldn’t trust my vision with anyone else
The experience was great. All the employees and Dr Massey were nice and professional.
Very pleased with the front desk being very friendly and accommodating. My brother and my husband both saw Dr. Fuller and they were very impressed by his professionalism and knowledge of the eye. I recommend this clinic highly!
Very clean rooms, office women are helpful to all entering, and doctors are patient and knowledgeable.
My pre-ops, cataract surgeries and follow-up appointments have been a pleasant experience. Professional, courteous and handled with information I need to know to protect my new lens implants. So happy to be cataract-free. I highly recommend this eye care provider.
Fast, professional assistants. Very cordial and easy to talk to. Anna was super doing her job getting me ready to see the doctor. Dr. Bertucci was very nice and professional as well.
My Appointment was on time. The eye Exam was precise. The Intake staff was totally professional.the Doctor.she was a Jewel. I had some problems with my Vision.after my Exam.directions by the doctor was explained to me.my new glasses should arrive soon.and Im happy to have got my eye care At tri-county Clinic.
A girlfriend told me about the eye clinic three years ago I was so impressed with the service the Doctor gave me I just had a check up this week it might be a little wait to get a appointment but you will not be sorry I’ve been wearing …
I always have a good visit for my eye checkups and getting new glasses. The staff is always pleasant and friendly I see dr jay fuller. He is awesome
Very comfortable and friendly staff. Answered any questions I had, recommend them
This was my first time at Tri-County Eye Clinic, since moving to Mississippi just over one year ago. I was very pleased with the service, the staff, and especially Dr. Karina Moore-Massey, OD; she’s an Excellent doctor and I’m glad I found …
I have been going to Ti-County Eye Clinic for many years. The staff is always great and Dr Fuller is wonderful.
Very friendly and very thorough. Would recommend to all my friends and family!
This was my Granddaughter’s first visit with Tri-County. She was given very professional attention by Dr. Fuller while he ask her questions about her vision. He also listened to my concerns and explained things in regards to my questions. …
Dr. Massey is a great Dr. He takes his time with patients and listens to their concerns. Glad we found them. The staff is amazing also. We have been there 3 times and each time they have been really friendly. Would send anyone to them if they have eye problems or just a yearly exam. All of them get 5 stars.
Everyone was nice and kind they get you in and out promptly
The staff there were amazing, I was treated so nicely by everyone. That is my new place to go for my eye care. Five STAR treatment !!!
Great visit. Needed to see the eye doctor right away. Scheduled to come in within a day or two. Visit was thorough.I was assured about my eyes and given meds through my pharmacy. I had a painful stye on my eyelid. He examined my eye and gave me.instructions for self care. Thank you Dr. Fuller and office staff.
Staff was very courteous and helpful. Experience from beginning to end was wonderful. Was comfortable in asking questions. I wear both contacts and glasses, fitted for both. Walked out an extremely happy patient. Highly recommend!
Very nice office staff! Dr. Fuller & his assistant were excellent. When I went to pick out my glasses the young lady was so wonderful & helpful! She helped me pick out a pair of frames that looked really great on my petite face! She went above and beyond! I am so happy to have found Tri County Eye Clinic!
Amazing service from start to finish and very informative, love Dr. Fuller always know how to take care of his customers
My first time visit,and the staff was so nice and friendly and very professional. Dr. Fuller is the nicest person! Made me feel comfortable and welcome. Glad I choose Tri-County for all my eye needs!!
An exceptional, professional eye care clinic. Could not ask for more compassionate, knowledgeable physicians and assistants.
Always a very nice Doctor and gives a very good exam every time.
We love Dr M&M, she’s always super sweet. Very clean office & friendly staff
I am very pleased with Dr Bertucci and all his staff are very knowledgeable and friendly. I would recommend him for anyone
looking for a eye specialist.
My only complaint is they going to have to do something about them nasty chairs that are in the waiting room. If you’re going to have cloth cheers in the waiting room you need to at least keep them clean if not get some leather nice chairs in the waiting room.
Everyone in the facility had a job to do and they did it quite well I am very satisfied with how quickly I was put through the paces of what needed to be done the doctor and the staff are very professional.
Dr Fuller and the staff at Tri County always take such good care of me. They answer all my questions in terms I understand and ask about things I may not have thought of. With AMD you need people in your corner like this.
The staff was very pleasant and the wait-time was very short. I am well satisfied with the service I received.
Dr. Fuller and his staff are just wonderful. They explain everything, their office is clean and well ran. Everything from check, the exam and getting fitted for glasses was easy and smooth. I will be back to see Dr. Fuller and his great staff yearly for my eye exams. You won’t be disappointed if you make an appointment with them.
Michael – I can’t say enough about how pleased I was treated. All my questions were answered all my needs were met and I’ll be continuing to go there from now on. Also my wife is making an appointment and will be coming a new patient. …
The 5 star reviews I think are either friends or family of the employees. My review matches almost to a T of what the other one star reviews are. …
I was recently seen at Tri-County Eye Clinic. The physician, his assistant, the optical department staff, and the reception area were all very helpful and met my needs quickly and efficiently. I appreciate their kindness and willingness to help and I feel confident in their expertise.