Annual eye exams are vital to maintaining your vision and overall health. Tri-State Eye Care Center offers the optomap Retinal Exam as an important part of our eye exams. The optomap Retinal Exam produces an image that is as unique as you fingerprint and provides Dr. Bill Ratcliff and Dr. Chris Ratcliff with a wide view to look at the health of your retina. The retina is the part of your eye that captures the image of what you are looking at, similar to film in a camera. Our new Ratcliff Eye Care Center Online Optical Store is now open. The online optical store continues our mission to provide you with the most complete eye care possible. In our office, you receive personal attention from our optical experts for all your vision needs. In our online store, you can choose from an excellent selection of name brand eyewear and shop at your convenience.
| Friday | 8:15AM to 3:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:15AM to 5:30PM |
| Tuesday | 8:15AM to 5:30PM |
| Wednesday | 8:15AM to 5PM |
| Thursday | 8:15AM to 5PM |
919 5th Ave Ste 100, Huntington, WV 25701
Great eye care. Mian Alam
Very friendly
Everyone gets an A++
Never coming back.
Very thorough and informative.
Very professional, and friendly staff!
Extremely professional, clean and friendly
Everyone was very nice and helpful
Very thorough, and friendly staff.
Everyone above & beyond friendly & helpful.
They are very nice people.
As always very professional and answers any questions I have. Thank you!
Very professional n overall a good experience
Very professional, kind and caring staff!
Took great care of my son while I was out of town
Everyone was very nice and helpful. XOXO
Terrible! You sent this email to the wrong person. I’ve never been a patient of yours. Please take me off your list.
My family has been going here for years and everything about this place is wonderful!!
I always enjoy going here,they go above and beyond in there service.
Great staff super friendly great place to get your eyes checked
Wonderful staff and Dr. Chris is excellent and very thorough!
I appreciate the professionalism and the consistency of service that I receive every time I visit.
They are very rude and when I brought my glasses in to be fixed they didn’t even fix them the arm fell off
Great and friendly staff, with great service and thorough exams!
They’re always so sweet and patient. Love them!
New client. Had great experience, will return there in future. AP
Through exam and explanation as to eye problems and recommended treatment. Very Satisfied!
Office staff and doctor was very nice. Procedures went very smoothly.
Thank you so much for great professional care, attention to detail and staying in communication between visits.
Dr. Chris was great with my 5 year old and even made him excited to visit again.
Was able to get a quick appointment
Staff very professional. Good Docs.
Staff takes great care of you and Dr. Bill is very thorough and takes time to explain what you need to know.
Love the staff and Dr Ratcliff take good care of me and I have complete faith in them
I can SEE!!! Have been trying to get this, correct, prescription for years. The staff was also delightfully nice.
Kelli is the kindest person! She is always focused on helping the customers and goes above and beyond!
Great Staff , Nice office with great decor . They were actually very quick to get me back and very knowledgeable. Wide variety of frames.
Excellent care, up-to-date on latest research, pleasant staff. Highly recommend.
The staff is always so friendly and professional. Dr. William takes the time to explain what he is doing.
Great place to have eye exam and get glasses . The staff is very polite and helpful with eyewear needs.
Great service. I had not been seen there before and called with an acute problem. Squeezed me in same day. Really appreciated that!!
Employees not following covid 19 guidelines. Multiple employees not wearing masks. Deeply upsetting considering they are supposed to be medical professionals.
Highly trained with state of the art equipment. Great people work here. If you treasure your eyes this is the place to go!
The doctors and staff are nice. Scheduled appointments have very long wait times and the prices for exams are expensive
A very thorough eye exam using the latest equipment! Detailed information after. All the staff very friendly and professional.
I have been seen twice by Dr. Bill Ratcliff. He is knowledgeable, professional, and does great with patient education and explaining what is going on and what treatment will look like.
Had my first appointment today and received wonderful service. Highly recommend, definitely will be back!
It’s always a pleasant experience at Tri State Eye Care. All the staff are nice and caring. Dr. Ratcliff is wonderful.
Really great care highly recommend these people they’re nice friendly encouraging positive just felt the positive vibe all around that place I believe God is touching that place and God is all around and surrounded by good people
I’ve been seeing Tristate Eyecare off and on since I was a kid. Dr William Ratcliff and Dr Chris Ratcliff are wonderful eye doctors. After over 30yrs of seeing them off and on I’m still pleased.
The opthamologist I saw was very thorough with his exam. He told me every thing he was doing and why he was doing it, and he made sure i knew what he was talking about. The wait time to be seen was less than thirty minutes, and rhe staff were all very helpful.
My first time at Tri State Eye Care Center and it was a wonderful experience. Everyone was so friendly and helpful. Will definitely be back!
Professional and courteous staff, and Dr. Bill Ratcliff is awesome! Everything was explained very thoroughly and they all made sure I totally understood everything before I left. Highly recommended!
The eye exam was very pleasant and the staff was very professional. Unfortunately, I was supposed to get glasses within 7-10 days. It’s been 3 weeks now and counting.
Great experience! Both doctors were very nice and informative. My appointment was on time as well!
The staff is super nice, office is efficient and my doctor gave a great explanation of the exam. My only reason not to give five stars was that not all employees kept masks on.
Tri State Eye is a safe and compassionate place for eye care. The doctors and staff show true concern for your eye health. I am happy to be a patient in their care.
I have been a patient at TriState Eye Care Center for years. I have always received thorough and excellent eye care from knowledgeable, caring and professional physicians. …
Eyes starting to wear out(I’m 48) so got apts for me and the wifey. Very thorough eye exams and opted to get some glasses(for reading, etc) for the first time. Nice selection of frames onsite. Went with the Timberlands. Can’t wait to get them now 👍 …
Quick and efficient. The staff are a lovely group of ladies. Dr. R details each step of the examination and helps you to understand what he is doing and why. I am always satisfied with the service offered here.
Great local place for optometry services. Flexible in letting me have later than usual appointment to fit in with work. Explanations for each test given so one knows why a particular test has been performed.
I had a very good experience. They did dilate my eyes without letting me know, though. …
I’ve been going to Tri-State Eye Care for a few years now. They are always professional and thorough during my exams. I would recommend them to anyone and just recently recommended them to my mother.
Tristate Eye Care Center was amazing! The staff was great. My daughter had her first eye exam today she was nervous, but everyone made her feel comfortable. Definitely a 5 star experience!
This was a very clean place that took many precautions due to covid-19. The staff was friendly and personable. The doctor was kind and took time to explain everything. My only problem was I had specifically asked how much the appointment …
They have state of the art equipment for diagnostics. I’ve never had a more meticulous exam. And Dr. Bill explained everything about my diagnosis and treatment in-depth. With a new diagnosis of glaucoma, I’m really glad I found Tri State Eye Care!
The staff and doctors are all wonderful. I recommend anyone I know who is unsatisfied with their current doctor or who are looking to set up a new appointment to check for availability at TriState Eye Care Center.
The service was exceptional and the staff were friendly and knowledgeable. It was a very good appointment, they are now my provider. I will recommend them fully.
Great doctors and staff! I didn’t have to wait very long to be seen. The exam was very thorough and they had lots of safety measures in place. Dr. Chris explained all of the tests and exactly what was going on with my eyes.
I am always greeted with a friendly smile from everyone I come in contact with. Dr. Chris is ALWAYS very thorough with his exam and he ALWAYS explains EVERYTHING to me!! I ALWAYS ENJOY my appointments!! Tri-State is THE BEST!!😍 …
Dr is great. Very thorough. Explains everything in great detail. You don’t feel rushed like at the other eye care establishments, the ones that just have you read some letters and throw some glasses at you. TriState Eye Carr takes their …
Dr. Radcliff and his staff are great!! I got THE most in-depth eye exam at this office than I have EVER gotten. All the staff are very professional and most courteous and friendly. Definitely recommend them if you’re looking for the best exam!!
My son broke his glasses and he cannot see without them. I was so stressed out cause his normal eye doctor couldnt get him in for a appointment for months. We didnt have months my kid cant be without them. They got me in that day and put a …
Very thorough exam, friendly staff and accommodating. Made appointments for my son, my wife and I at the same time so one of of could be with him the whole time. Friendly, patient, and informative while picking out frames and lenses.
Amazing, best place to go for eye care. My doctor told me everything he was doing step by step and why he was doing it. He then explained to me why they look at your eyes so extensively. Best place I’ve ever been for my eyes. They also have a beautiful selection of glasses.
The staff at TriState Eye Care Center are great! They are very friendly, knowledgeable and helpful. Dr. Ratcliff is Amazing! I truly appreciate the care and time he takes to explain everything and answer all of your questions.
Tri-State Eye Care Center has been meeting all of my family’s eye care needs for 20+ years. I began seeing floaters & flashes of light last evening and was worried about a torn or detached retina. I called the office this morning and was …
These folks have Cutting Edge technology, a very friendly and professional staff, and my doctor who took plenty of time testing and explaining the tests. They made me feel like their only patient that day. Tri-State Evecare is worthy of My Highest Recommendation!
Every time my husband, daughter and I have appointments at Tri-State Eyecare, it’s a wonderful experience! My husband and I had appointments back to back today and we had our infant son with us. Every single person we came in contact with …
I have been a patient a tri state eye care for years the office establishment definitely has evolved although the customer service was never terrible. The staff remember you, very professional, and tries their best to be timely!
They also practice CDC guidelines during appointments well.
The TriState Eye Care Center is a very professional and efficient office. Dr..Chris is an excellent optometrist, as is his staff. As s patient , I have never felt rushed or hurried. I received an appointment in less than a week
I am completely satisfied as patient.
The wait was a bit longer than I expected, but otherwise the visit was fine. The staff are friendly, professional, and always take the time to explain something if needed. They were also very understanding when I explained our time restraint due to my son’s upcoming class.
Called ahead of schedule to find out cost because I lost insurance. Was told visit should be around $100 because comprehensive exam was last year. With contacts total visit should have been around $265. Get there go through ordeal. By the …
TriState Eye Care Center has been taking care of us for a while now. The doctors are thorough & truly care about their patients. The staff is friendly & they always have stylish/designer frames for the choosing. This place is great!!
Everything went fine until I went to get new frames and lenses. The lady said I couldn’t get new frames until January due to my insurance but could get new lenses in my current frames. I said that was fine but then she takes a look at my …
My whole family goes to Tristate Eyecare. Today was the first time my 17 year old came solo. I came at the end to hear about the results, pay and re-schedule. But I want to say how nice it is knowing she was there with familiar and …
Dr. Bill has been the most thorough eye care doctor I have been to. He explains every part of the exam and will answer any question you have about information you may not understand immediately. Unfortunately, I do not have optical insurance, so I need to pay out of pocket. Very reasonable rates…in my opinion.
This Eyecare center has been our go to for many years. Dr. Bill is always very thorough, as well as his staff. My daughter is disabled and always looks forward to going to her eye appointments because she is treated with respect and …