Triad Wireless is a wireless engineering consulting firm and WISP operator based out of Phoenix, AZ and has been in business since 2002. We design … See more
This company spams but clicking on your pay per click advertising and then pushing their service. Sleazy business practice to actually cost their prospective clients $$ when soliciting to them…not very smart.
ive had it up to here with people being so rude over the phone as if they would act the same in person more hypocritically perhaps but the person in sales at this company is the worst person ever with customer service they used the words”it …
We have had there service since January we really havent had a problem till this month they ruined my mother’s day with the internet being down so my kids set-up a new conference call for today still no service ive been calling for 2 days …
Was with them for 2 years…. fell behind one month of $20 (due to the holidays, I told them this) so when the next months bill came … it came Early with no warning also.. they reset my due to the 15th instead of the 1st, so now my bill …
Promised 25 mbps of service with no downtime. Rarely get 4. Typically under 1 during peak hours. Rude and unresponsive customer service and little to no communication when maintenance occurs.
We live out in Tonopah, where for years there have been very limited options for internet. We’ve tried satellite, point-to-point, DSL, and tethering; none of which delivered over 1.5 to 3 Mbps. We switched to Triad about two years ago and …
Don’t do business with this company, there internet is always down, they have no automation all billing is done without software. They are under investigation for falsifying company info for the payroll protection program. The owner Rory …
Listen, I don’t write reviews, so this is a first. But I gotta for Triad, lol. We’ve been stuck having to deal with really bad internet in our area (where we had literally no other option) for approx. 10 years. Finally discovered Triad …
Horrible horrible customer service. They cancel 10 min before they are supposed to come and install. They are horribly rude on the phone multiple people got on the line without introducing them selves, To tell me they have to go they can’t …
This has got to be the worst internet company around! 69 dollars a month for a week of service is unreal! Constantly disconnects and the customer service never returns phone calls! Will not renew from them!
I’ve had these guys for about a year, it was the best apparent choice compared to satellite but in terms of service it’s pretty bad. I’ve left numerous messages for tech support and no one ever calls back.
We live in a county island property close to all the new homes with choices of net providers….we only have two choices, and triad is the only one that does not require a contract. BUT…..their service SUCKS!!!! We pay 60.00 a month to …
I love triad. Every time we have an issue they are at our house before we can call them. We live in the middle of nowhere and still have great service. I couldn’t be any more happier about them. It’s 8 at night and they are currently fixing …
Too inconsistent. Internet works some of the time. Getting assistance or even a call back is difficult. Have gone days with out service or a call back. Very frustrated!
Service started great and has steadily declined. No internet, sporadic internet. No returned calls even after repeated calls to them. Someone was supposed to come out and upgrade our antenna, they never showed, never called and when we …
Living roughly 15 minutes west of the 303 I wouldn’t necessarily call my location remote, and even in this location far closer to the City than most I am still provided with some of, if not the worst service I have ever experienced. While …
TLDR: I’ve been a customer since March/April 2021. Don’t be fooled by the nice internet speed. The reliability is spotty at best and their customer service is nearly impossible to get ahold of. …
Absolutely love Triad Wireless. We’ve had them for 3 years and had excellent customer service, better prices than we could get with any other competitor and had better service than with the other provider we had out here. We are very remote …
Service is unreliable and spotty at best, and I live in town. I am not rural. You can forget about service all together when it rains but they say they are “working on it”. I leave a message with customer support approximately twice a …
Such horrible connections all the time (I have to constantly connect to my mobile hotspot because Triad service is out). My bill is due the 20th and not only are they calling right away the day after, but go more days and they will send …
Internet is terrible and always has shut offs. Customer service takes forever to get ahold of. Wouldn’t recommend to anyone. Don’t let the cheap cost fool you.
Why is it that anytime the wind blows we lose service. And if it storms ya forget about any kind of service for hours. We live in rainbow valley in buckeye and sadly didn’t have many options but I almost think nothing would be better than …
This company charges for internet service but can’t deliver. No offer of refunds constantly drops off with no explanation or communication with its customers? Perhaps the Attorney Generals Office should have a look into their business practices!
This is the worst internet company I have ever seen in my life, the speed we were promised was 55mbps and 40ms latency, but instead, at the time of this review I currently have 200kbps, and about 95% of the time I have over 200ms latency …
I’ve had internet service with this company for 2.5 years due to where I live not having many other options. I have had an issue with the service about every other month to where a service call needs to be generated and a tech to come out. …
Good service
Outstanding service!
A+ customer service!!
Great fast service
Awesome service and price!!! HIGHLY recommend them!!
Awesome internet service! Triad came in and blew “Clink” away out here.
Great internet provider not a cell phone store
Garbage service. They still haven’t fixed the internet outage
Not good & not reliable, not getting the speeds you pay for is usual with this company!
The reception and internet service is trash. It’s awful.
Terrible customer service. Takes numerous calls and messages to contact anyone.
A great wireless store. They offer free phones to everyone no matter your credit past and their service plans were rather affordable
TL;DR
Awful internet speeds, constantly disconnects, and they haven’t answered our calls in 6 months.
Triad provides Broadband to Business and Residential customers. They have a great Customer Service Team and the price can’t be beat.
I live in Tucson Estates and have subscribed to Triad for more than 5 years. As their service areas have grown their dependability has decreased …
This company spams but clicking on your pay per click advertising and then pushing their service. Sleazy business practice to actually cost their prospective clients $$ when soliciting to them…not very smart.
ive had it up to here with people being so rude over the phone as if they would act the same in person more hypocritically perhaps but the person in sales at this company is the worst person ever with customer service they used the words”it …
We have had there service since January we really havent had a problem till this month they ruined my mother’s day with the internet being down so my kids set-up a new conference call for today still no service ive been calling for 2 days …
Was with them for 2 years…. fell behind one month of $20 (due to the holidays, I told them this) so when the next months bill came … it came Early with no warning also.. they reset my due to the 15th instead of the 1st, so now my bill …
Promised 25 mbps of service with no downtime. Rarely get 4. Typically under 1 during peak hours. Rude and unresponsive customer service and little to no communication when maintenance occurs.
We live out in Tonopah, where for years there have been very limited options for internet. We’ve tried satellite, point-to-point, DSL, and tethering; none of which delivered over 1.5 to 3 Mbps. We switched to Triad about two years ago and …
Don’t do business with this company, there internet is always down, they have no automation all billing is done without software. They are under investigation for falsifying company info for the payroll protection program. The owner Rory …
Listen, I don’t write reviews, so this is a first. But I gotta for Triad, lol. We’ve been stuck having to deal with really bad internet in our area (where we had literally no other option) for approx. 10 years. Finally discovered Triad …
Horrible horrible customer service. They cancel 10 min before they are supposed to come and install. They are horribly rude on the phone multiple people got on the line without introducing them selves, To tell me they have to go they can’t …
Service sucks it is down more then it is available. Should refund my money or pay me for dealing with the hassle
This has got to be the worst internet company around! 69 dollars a month for a week of service is unreal! Constantly disconnects and the customer service never returns phone calls! Will not renew from them!
I’ve had these guys for about a year, it was the best apparent choice compared to satellite but in terms of service it’s pretty bad. I’ve left numerous messages for tech support and no one ever calls back.
We live in a county island property close to all the new homes with choices of net providers….we only have two choices, and triad is the only one that does not require a contract. BUT…..their service SUCKS!!!! We pay 60.00 a month to …
I love triad. Every time we have an issue they are at our house before we can call them. We live in the middle of nowhere and still have great service. I couldn’t be any more happier about them. It’s 8 at night and they are currently fixing …
Too inconsistent. Internet works some of the time. Getting assistance or even a call back is difficult. Have gone days with out service or a call back. Very frustrated!
Service started great and has steadily declined. No internet, sporadic internet. No returned calls even after repeated calls to them. Someone was supposed to come out and upgrade our antenna, they never showed, never called and when we …
Living roughly 15 minutes west of the 303 I wouldn’t necessarily call my location remote, and even in this location far closer to the City than most I am still provided with some of, if not the worst service I have ever experienced. While …
TLDR: I’ve been a customer since March/April 2021. Don’t be fooled by the nice internet speed. The reliability is spotty at best and their customer service is nearly impossible to get ahold of. …
Absolutely love Triad Wireless. We’ve had them for 3 years and had excellent customer service, better prices than we could get with any other competitor and had better service than with the other provider we had out here. We are very remote …
Service is unreliable and spotty at best, and I live in town. I am not rural. You can forget about service all together when it rains but they say they are “working on it”. I leave a message with customer support approximately twice a …
Such horrible connections all the time (I have to constantly connect to my mobile hotspot because Triad service is out). My bill is due the 20th and not only are they calling right away the day after, but go more days and they will send …
Internet is terrible and always has shut offs. Customer service takes forever to get ahold of. Wouldn’t recommend to anyone. Don’t let the cheap cost fool you.
Why is it that anytime the wind blows we lose service. And if it storms ya forget about any kind of service for hours. We live in rainbow valley in buckeye and sadly didn’t have many options but I almost think nothing would be better than …
This company charges for internet service but can’t deliver. No offer of refunds constantly drops off with no explanation or communication with its customers? Perhaps the Attorney Generals Office should have a look into their business practices!
This is the worst internet company I have ever seen in my life, the speed we were promised was 55mbps and 40ms latency, but instead, at the time of this review I currently have 200kbps, and about 95% of the time I have over 200ms latency …
I’ve had internet service with this company for 2.5 years due to where I live not having many other options. I have had an issue with the service about every other month to where a service call needs to be generated and a tech to come out. …