Horrible service!!! I’ve been waiting her for am employee to take my temp. I also knocked on door, I was ignored and you could here them talking around the corner 🤬 …
Lab has lost samples, and is poorly managed.
Even though I have insurance through Pres/Tricore, I’m considering, paying out of pocket, and going elsewhere. It’s bad.
Worst service, worst cleanliness, slowest results, worst corporate policies(often in violation of federal laws). If you’re lucky enough to be in Santa Fe: Christus St Vincent Lab is cheaper, cleaner and faster.
Billing department is completely incompetent. I have insurance and Tricore sent me a bill for hundreds of dollars. Called and asked why, Tricore stated they “accidentally” did not bill insurance but assured me it would be taken care of. 2 …
Had some blood work at the Tri Core Lab near Highland Pharmacy, done today. Besides pointing out the Professional service; I want to give a round of applause to the woman at the front desk and the lab tech who drew my blood. Thanks for making drawing blood as pleasant as possible!
Inefficient. I’ve been sitting here for almost 30 minutes. The girls who are supposed to be checking people in are talking about wedding planning. No one has been called back for 10 minutes. I even asked them if they could help me. They said no and continued talking. I’m going to be late for a meeting.
if they say their hours are up to 5pm, call and confirm this. Supposedly, they stop accepting patients at 4:45pm, but they don’t advertise that. They advertise 5pm. So, I thought they were open to 5:00, only to be turned away because even …
Went to northside, was not busy but while I am checking in the young man rather than attend to me while I’m sitting in front of him chose to talk to someone else about lunch and desert. This took place on Sept 1 at around 930 am. …
I went to the lab on Harper. You wait in a crowded room with not enough chairs, take a number and wait and wait and wait. When I finally got to a receptionist, she said it would be another 10 minutes before they could get my orders …
The worst experience ever at the TriCore Lab on Las Estancias! First, after waiting more than 30 minutes they skipped my number. They went from A032 to A034. I asked the tech Kendra why that happened and she was very rude with no answer. My …
I hate Tricore with a passion. Their billing department is absolute garbage. Two years ago when I had student health insurance, I got some bloodwork done. Flash forward a year with no bill (I assumed all of my insurance had paid for it), I …
There billing department is dirty. Last year I had blood work done before my heart surgery. Anyways bluecross paid 100% of their claim as I was max out of pocket. Then in march of the next year they decide to come after for $200 of which …
4 for the usual service in person, 1 for the telephone customer service. As I write this, I have been on hold for 30 minutes. I’ve listening to the same 3 or 4 announcements over and over again, and I’m about to lose my mind. Honestly, I …
It is completely unprofessional to talk about how another patient upset you in front of full waiting area of other patients. Instead of bad mouthing a patient, your staff should be worried about getting patients in and out in timely matter. …
I have been using Tricore for years. I had cancer and have had to have blood drawn regularly from the time I was diagnosed. Not once have I had a problem with getting prompt service. I go in, am called within a few minutes, checked in and …
Like other reviewers here, I have nothing but respect for the labs themselves. My husband and I have had all our blood work for through them for years. Sure, the clinics are busy, but they handle it as efficiently as possible and the …
I have been going here for over 10 years. They have a very professional, friendly staff. The wait time is very short especially if you go first thing in the morning.
I went to Tricore lab at the UNM Clinic on 4th street to get several vials of blood drawn. I signed in with their entirely automated system, then sat for 15 minutes while nothing happened. There weren’t any other patients. Turns out the …
Fraudulent billing practices. Tricore ignores insurance and just bills the patient. Billing office has poor hours, they make it intentionally hard for people to contact them. This operation needs new leadership, Robin Devine needs to step down and let someone competent run and fix this operation.
I had blood drawn in January 2019. My copay was only $5.00 because I am on medicare. Several months later I recieved a last notice bill for $146.00. I didn’t owe the money and was fearful it would go to collections and I did not want my …
Great place to watch the sunset
Need better hours especially for weekends
Horrible customer service doesn’t answer phone calls.. Very unprofessional
Draw site on Paradise is always super fast.
Bogus specimen testing and results. I worked their and saw it all. Tricore needs to go under investigation.
Seems to.me to be well organized and I received great service.
This location closed as of September 2016. Just a heads up. Closest one is 4588 Paradise.
Absolutely atrocious billing practices. Our business will no longer work with them.
I have always had great experiences having blood drawn at TriCore labs.
I too am a medical provider trying to get results, but on hold three separate times for 10 minutes each time without an answer. Very unprofessional.
Horrible service!!! I’ve been waiting her for am employee to take my temp. I also knocked on door, I was ignored and you could here them talking around the corner 🤬 …
they’re advertising for phlebotomists to conquer this problem, but doesn’t help if the ones already employed aren’t doing their job.
Billing department is completely incompetent. Go to any other place for lab work. DO NOT USE TRICORE AT ALL!!!
Lab has lost samples, and is poorly managed.
Even though I have insurance through Pres/Tricore, I’m considering, paying out of pocket, and going elsewhere. It’s bad.
Analiz is literally the rudest human I’ve ever dealt with. I’m surprised she can hold down a job
Worst service, worst cleanliness, slowest results, worst corporate policies(often in violation of federal laws). If you’re lucky enough to be in Santa Fe: Christus St Vincent Lab is cheaper, cleaner and faster.
The Edgewood staff is wonderful!! They are helpful, kind and great at drawing blood.
Billing department is completely incompetent. I have insurance and Tricore sent me a bill for hundreds of dollars. Called and asked why, Tricore stated they “accidentally” did not bill insurance but assured me it would be taken care of. 2 …
Had some blood work at the Tri Core Lab near Highland Pharmacy, done today. Besides pointing out the Professional service; I want to give a round of applause to the woman at the front desk and the lab tech who drew my blood. Thanks for making drawing blood as pleasant as possible!
Inefficient. I’ve been sitting here for almost 30 minutes. The girls who are supposed to be checking people in are talking about wedding planning. No one has been called back for 10 minutes. I even asked them if they could help me. They said no and continued talking. I’m going to be late for a meeting.
if they say their hours are up to 5pm, call and confirm this. Supposedly, they stop accepting patients at 4:45pm, but they don’t advertise that. They advertise 5pm. So, I thought they were open to 5:00, only to be turned away because even …
Went to northside, was not busy but while I am checking in the young man rather than attend to me while I’m sitting in front of him chose to talk to someone else about lunch and desert. This took place on Sept 1 at around 930 am. …
I went to the lab on Harper. You wait in a crowded room with not enough chairs, take a number and wait and wait and wait. When I finally got to a receptionist, she said it would be another 10 minutes before they could get my orders …
THIS LOCATION IS NOT A PATIENT DRAW SITE!
I wish this was more clear from the listing on google.
The worst experience ever at the TriCore Lab on Las Estancias! First, after waiting more than 30 minutes they skipped my number. They went from A032 to A034. I asked the tech Kendra why that happened and she was very rude with no answer. My …
I hate Tricore with a passion. Their billing department is absolute garbage. Two years ago when I had student health insurance, I got some bloodwork done. Flash forward a year with no bill (I assumed all of my insurance had paid for it), I …
There billing department is dirty. Last year I had blood work done before my heart surgery. Anyways bluecross paid 100% of their claim as I was max out of pocket. Then in march of the next year they decide to come after for $200 of which …
4 for the usual service in person, 1 for the telephone customer service. As I write this, I have been on hold for 30 minutes. I’ve listening to the same 3 or 4 announcements over and over again, and I’m about to lose my mind. Honestly, I …
It is completely unprofessional to talk about how another patient upset you in front of full waiting area of other patients. Instead of bad mouthing a patient, your staff should be worried about getting patients in and out in timely matter. …
I have been using Tricore for years. I had cancer and have had to have blood drawn regularly from the time I was diagnosed. Not once have I had a problem with getting prompt service. I go in, am called within a few minutes, checked in and …
Like other reviewers here, I have nothing but respect for the labs themselves. My husband and I have had all our blood work for through them for years. Sure, the clinics are busy, but they handle it as efficiently as possible and the …
I have been going here for over 10 years. They have a very professional, friendly staff. The wait time is very short especially if you go first thing in the morning.
I went to Tricore lab at the UNM Clinic on 4th street to get several vials of blood drawn. I signed in with their entirely automated system, then sat for 15 minutes while nothing happened. There weren’t any other patients. Turns out the …
Fraudulent billing practices. Tricore ignores insurance and just bills the patient. Billing office has poor hours, they make it intentionally hard for people to contact them. This operation needs new leadership, Robin Devine needs to step down and let someone competent run and fix this operation.
I had blood drawn in January 2019. My copay was only $5.00 because I am on medicare. Several months later I recieved a last notice bill for $146.00. I didn’t owe the money and was fearful it would go to collections and I did not want my …