Trios Southridge Hospital & Care Center is southeastern Washington’s newest state-of-the-art hospital campus complete with 111 licensed beds in private rooms, including 14 intensive care and six labor and delivery rooms, 11 postpartum rooms, and a 10-bed critical care nursery in its new birth center. Intensive care services include: two cardiac cath labs, 6 surgical suites and full diagnostic imaging, laboratory and respiratory care. Trios also offers medical, surgical, obstetrics, newborn services, perinatology, pediatrics, adult intensive care, inpatient and outpatient therapies, hyberbaric wound care, general surgery, orthopedics, oncology, cardiology, interventional pain management, neurology, neurosurgery, podiatry, nephrology services
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
3810 Plaza Way, Kennewick, WA 99338
(Translated by Google) very slow, people have to wait up to 6 hours to be served.
The truth is very slow, no matter how sick they are, the doctors come out …
I’m specifically writing a review for the therapy and lactation services. I took my son there for a tongue and lip tie after having many complications in the hospital with breastfeeding. We saw Tayte for occupational therapy and Angela for …
Everything about my experiences at Trios have been outstanding. I was admitted on January 31st due to going into labor with my first child. Right away, I was taken care of. I have always had a fear of hospitals and these individuals made me …
awful awful awful experience
Imaging only
Amazing staff!
Recommended
Phyiscal therapy!
Friendly, informative, quick and great experience!
Awesome services
Good service👌 …
Good food, sometimes go here for lunch.
They have slow service but other than that its fine
If you’re dying or have a serious emergency don’t come here the wait is ridiculous and the staff don’t care .
Deanna with PT is the best!!
Horrible experience! Please don’t go there for your own good.
Horrible service! I will never go back here next time I’ll just go to Kadlec where there is way better service
The nurses and doctors are amazing and extremely friendly!
Clean and fresh facility. Helpful, kind, and genuinely caring staff.
I love this hospital its fast and it has amazing service its the best hospital.
Therapy services. Fantastic!
Clean lab, fast in and out experience
They’re amazing!
Worst place to call Dr’s no calls u back from offices absolute don’t care
Waited 5+ hours to get seen in the ER.
Jennifer w. Was super nice and friendly
You have some of the finest doctors working here. Dr. Maria Ello is the best!
outstanding service,amazing customer service.
They have taken great care of my Dad while he’s been sick.
Speech Pathology Team, very helpful!
Sat inthe waiting room for close to two hours. We finally left because it took too long. Never have i waited that long.
Stood in line over 40 minutes to get registered for a mammogram.
Slow here and brought my daughter here and been waiting for almost two hours here for doctor to come in and see her.
Worst place ever they make you sit in your room hours after pushy your call light to get your pain medication knowing you have a broken leg also they tell you the doctor’s going to talk to you soon been hearing that since 8am this morning now it’s 11:40 am still no sign of doctor I’ve never seen anything like this.
The hospital rooms are new. The staff nurses cna’s etc. are over worked the
hospital is under staffed. But what hospital isn’t.
Very professional and knowledgeable
Took my son in to ER . He was screaming with so much pain , they told to sign in and wait . Waited for an hour and left .I went to another facility where he was treated immediately
Going on 4 hrs waiting in the waiting room, no excuse for that, Unacceptable!
Sign not well label and deraction not well said by GPS if your ten minutes later don’t even walk in they won’t see you might have to speak to the head of operations or someone to help people that live hours aways to be able be seen even though they’re later by so little time.
Worst service I’ve ever had at the doctors. The nurse I went to was absolutely awful and wouldn’t bring me anything I asked for. Overall terrible customer service
Wow. honestly horrible hospital the nurse was disrespectful not a nice nurse. I do not recommend this hospital.. unless you are dieing!!!! For real.. go too kadlec they are so nice.
Friendly staff, but a 7 hour wait for a baby is insane. I don’t recommend this place for small children and I also saw elderly people waiting for hours.
Had an excellent experience. The doctor was very knowledgeable explained everything the staff was very friendly.
ONLY TO SAY THE COOKING BY A CHIEF NAMED JOHN WAS OUT RIGHT THE BEST FOOD I EVER HAD!!! THE GUY ROCKS AND IS JUST AMAZING!!! IF IM BACK IN WA ILL STOP FOR HIS MEALS!
Rehabilitation services was a huge help with information
Steady improvement seen with my baby’s feeding therapy
Consistently wonderful experiences with KGH/Trios at both the Auburn St. and new Southridge complex. Had two children with KGH, a heart condition, and various other interactions, and found the staff and facilities to be wonderful.
I think every hospital takes awhile to attend to you…so does Trios hospital but they attended me very well…were really concerned about my health and made my short stay welcomed.
The ultrasound tech was upbeat, informative and timely!
Very clean, nice staff, quiet and sectioned off waiting area for family gathering. Ample parking, and the hospital is easy to navigate when trying to locate a department.
I was in a car crash on 7/13/19 which made me having to go here and I had the worst care nurses were rude they would attend to me very late when I want able to walk or breath with a punctured lung, the nurses have givin me the wrong paper …
Not very happy that you only have 1 person in admitting. 25 minutes, and no one is in a rush. 3 pm iron infusion and still waiting for the lady to get off the.phone.
Friendly front desk, service is great!
Speech therapy services is amazing ! Staff and service is phenomenal.
The care I received at Trios Southridge has, for me, defined that physical location on this planet. That location for me is, and ever shall be, Mount Healing. It’s the people and the care they give that stimulate and aid the healing process. Well done Trios.
Beds are painfully uncomfortable. When I was nearly in a coma and needed someone to feed me the nurses refused. Staff is beyond rude. And the doctors are incompetent. I will be going to Kedlec from now on.
Peter is very professional Ann explained my issues and treatment well.
Therapy services helped me so much Peter is awesome!
Almost no wait time, comforting medical staff, professional and accommodating. Would recommend highly.
I take my son for physical therapy and the therapist and the personnel are the best!
Before my husband passed we had many visits and spent many nights at trios everything about it was 5star except parking we are both handycapt. And that place is to much walking they need vallet parking I was wore out before I got inside which is a whole nother walking problem from Er to a room.
The staff was friendly and fast paced. Knew what they were doing and answered all questions we had!
Dr. Michael Cabasug is the best Doctor in the world. As for the rest of them they are certainly the most supremely premium unprofessional, disorganized, incapable, not above reproach, incosistent The Most Egregious Heinous Acts of Terrorism …
Always fix me up and are super nice to me..
The ER is horrible. Need to have a real shake up. The medical profession has really deteriorated. This will be the last time we go to Trios ER. I don’t care if I have to drive to Portland or Spokane.
Worst Hospital in the world they don’t care about their patients they let people wait for a long time until they leave on their own horrible don’t ever come here
Trios PT is award winning, very knowledgeable, and willing to give me options for progress and care.
Horrible Management and Rude employees, the horrible ways continue from old KGH. Cafeteria closes at 230 and never open on the weekends leaving staff and families no were to eat. If needing healthcare go to Lourdes or Kadlec.
If I could give zero stars I would, extremely unprofessional, rude and insensitive.
Outstanding customer service!!! After trying every pharmacy in the area, we called the hospital to find out how we could get my grandma some needed medical supplies tonight, and the hospital supervisor fixed the situation immediately for us! So incredibly grateful!!
New Wound Care is great, super helpful! Dr. PK a great doctor.
Waited for over an hour to get in to my scheduled appointment with Dr. Coor the neurologist. He was talking down to me the entire appointment and was very rude. He would cut me off and was putting words in my mouth. Very Unprofessional to put it nicely!
Would never recommend this facility. Horrible care. No critcal care thinking from nurses or doctors. Was the only facility open for my dad and I see why! Terrible. They are terrible!
Super poor service, terrible staff, my sister almost died due to malpractice! And falsely diagnosed. When we went to Kadlec, they saved her and knew the problem right away. Never go here
While I previously gave Trios 3 stars, I can now only give them 1.
Why? …
The procedure to get labwork was ridiculous. We had to register with the hospital for a blood draw and the registrar was ridiculously rude and not helpful. Customer service training would definitely benefit the registrars!
Our son taken by ambulance to Trios kennewick, after 31/2 hours I wasnt able to find out status after waiting 10mnutes for anyone to answer the phone, then transfered numerous times. Then all they would tell me was that he wsd transfered to …
Such a pleasant experience! All staff was so friendly and welcoming as well as very detailed in their explanations
I’m very DISCOURAGED and DISAPPOINTED of how specific doctors are handling a covid19 case. Where is their values and compassion towards patient’s family? …
I went to trios, signed in went to triage told triage it was a work related incident, then the nurse took me back i also told her it was work related. A guy came in asked me my name, address, and phone number. Then left. Doctor came in i …
Sitting in the ER with my nephew who has crohns. He’s lacked on caring properly for himself and it’s finally gotten to the point where he’s sick enough he needs help. (His fault, no one else’s.. ). More than waiting to get into a dr and …
Had a terrible expirence these last two days at trio . The nurses had a lack of readyness. I constantly had to ask for the same thing for my sick elderly grand mother . Thirty minutes went by and she still never got her treatment . I went …
Absolutely don’t go anywhere near this hospital! Have a disc failure in my neck and my family doctor told me it was an emergency and get to the nearest hospital and get an mri immediately! Went in and the doctor called me a junky even …
LOVED this place. Gave me great medical care and has helped a lot of other people along the way. They also took great care of my body and respected me after I passed. Would reccomend and go back if I ever enter the mortal plane again.
Just finished my annual physical with ARPN Jessica Noble. The news was great so I’ll keep coming back…LOL
This year experience an ER frr my son, ER doctor came in and spoke to use for 2 minutes and then after blood work came back spoke to use for another 2 of minutes. 8 months later I get a bill from Trios contracted ER providers for a little …
My husband was hospitalized for pneumonia this week. The 2nd morning, while visiting, I noticed an orange stain on his sheet, and runnels of the same substance down the side of the bed. I assumed he’d had some type of oral medication, but …
Took my son for speech therapy appointment. The therapist did not have any of the proper paperwork and did not know what he was there for. She said she would find the paperwork and get back to us to schedule an appointment. It has been 2 months haven’t heard back.
My husband was in the hospital for chest pains and to eventually have an angiogram. The care he received was top of the line. They were attentive and ready to serve. I couldn’t have asked for a better experience!
Thank you to the trios therapy department with your knowledge and support on baby feeding and habits!
Dr. Thomas is probably the best Dr. we’ve seen here. I’m literally writing this sitting here because he was that awesome with my daughter. We have had a lot of good experiences here in any emergency situation. We have always gotten right …
I would give it 0 stars but our experience everytime we go is bad. Nurses, receptionists, even some doctors have a horrible attitude, unprofessional demeanor, and shouldn’t be in the current career field they’re in because they act like …
I cannot book an appointment with my doctor over the phone. They did not even hire enough receptionists so that the well visit can be scheduled
The PT department is fantastic. I’m much stronger than when I began. Staff is so friendly and knowledgeable
Got me in & out of thier sight before I knew it. I asked to see the scans that they took( which they took 2 different sets)I feel sorry for the insurance company. They looked suprized when I asked this, Am I not to be proactive in the test? …
I was in the ER for 12 hours pregnant with diabetes and the staff refused to give me juice or crackers and said If I felt sick I can lie down. They should be sued for malpractice. Also Staff is not very courtesy it makes all the difference in trusting who is poking you with a needle and not!
This place has been the worst ER I ever been in, I will even give them a one-star. I was the only person there and it took the 20 minutes to see me and the reason why I went in is because I couldn’t be so 20 minutes not being able to …
Trios gave me a run for my time and money, I was sent from one specialist to another, no one could give me an answer but only suggest another ultrasound / test…They scheduled me a CT Scan and still no answers! I left and went to Dr. …
Just don’t go there. My doctor was completely shocked at the lack of care, knowledge, and professionalism that the hospitalist displayed while caring for me. My doctor who is a specialist and practices at Kadlec and Trios said that he’d …
My son has been missing I called the hospital to ask if my son was admitted or a patient there. The reception nest that help me not to bright. I told her that I was looking for my son that he’s beenMissing. Now I repeat I told her that it …
Came in with my boy. Staff at the front gate where very friendly and nice.Dr Jacob was awesome and very friendly as well they helped my son with a stomach pain and vomid and feel better less then a hour 😀 …
I owe SO SO much to the Doctors of Trios, ER and ICU … My son was admitted for blood loss not once but twice!! Not only did they recognize How bad he looked Immediately and got him straight in but saved his life TWICE … once he left …
Please be aware. Please do not bring a loved one here. The staff and doctors shall not be trusted. Every review I disregarded to be fabricated was incorrect. The staff here is inconsistent, inconsiderate, and rude to your family. Do not go anywhere near here. If I could rate this less than any stars I would have.
I was taken to ER with pain under breastbone and across back. This had been going on for 3 hours. I was seen right away, EKG and blood work done. Talked with doctor but no exam done. Waited forever for medicine to relieve pain. …
Service Date: September 8-2018. About 4:00 AM I arrived at the ER for some chest pains. Receptionist took my info, got my insurance and then, almost as if she forgot, asked what I was coming into the ER for. When I said chest pain her eyes …
I always come here! Last night was the first night I waited longer than 30 min. I had a 2 hour wait and another hour back in a room. It was busy but one particular nurse made my whole night. My daughter was out of milk and when I called for …
Terrible.
My boyfriend and I were involved in a car accident and went to the urgent care to get checked out. We both have some serious medical history, and we don’t want …
If I could give this -5 stars I would. This place is horrible. They don’t care about you or your family. Around Mother’s Day every year I get reminded about my horrible experience while taking my son to the ER department of this hospital. …
Mom fell and dislocated her shoulder. She also struck her head. We didn’t know what her injuries were. Was her collar bone broken? Did she break her arm? Did she have skeletal damage to her face or jaw? We felt helpless. Mom was …
Employees and Staff very professional conscientious and compassionate. All 3 of my children were born at KGH/Trios
This is the first time I tried to set up an appointment with Dr. Haddadin at the Trios sleep center. I would give this office a zero if I could. I am a veteran on the Choice program and this office refused to schedule me an appointment. …
Therapy services were absolutely life changing for my Dad. Truly, thank you so much!!
Top notch! Needed out paient surgical procedure on my foot. From pre registry to day of surgery, nurses, staff, medical doctors and volunteers, AMAZING! I’ve had multiple surgical procedures in the past and this hospital was just Wow! Thank you all!
ER Doctor does not care about you. I broke my arm pretty bad that required I be medivac via flight to Spokane. I asked the doctor if I could drive myself as I was concerned about the bill. He told me I could but I would be doing so against …
Care for my elderly father by resident doctor was deplorable. I had to fight for his care. It was sickening! He had been admitted for stroke symptoms. The following morning he was 3 times worse than when he came in. He had started having …
We had a emergency at 3:30am. I called 911 to let Trios know we were on the way. I ran in to grab a wheelchair. There were no other patients waiting. There was only a security person and one nurse that came out. After filling out a simple …
My son was hit by a train. He was taken unconscious to this place. He had multiple broken bones. They fixed him up subpar. His ankle is always in pain. If you look at an x-ray now there is space between the bones. His wrist was done …
I live in Richland. I know all about Kadlec because they’re everywhere. I wanted to go to my local Kadlec hospital in old Richland because their local but the website explained last night -please only bring extreme emergency and /or …
Just went here for severe abdominal pain as I am waiting for surgery for well over 2 months now to fix this issue was told my CT looked “startling” and was then told there was nothing to be done for the next month I’m waiting for surgery. I …
I was scheduled for a colonoscopy at Trios Southridge Hodpital. Aftet being told they could not give me an exact appointment time until the day before and told that whoever brings me and picks me up had to sit there for at least 3hrs…I …
I was brought in by ambulance for a dog attack and everyone was very friendly and helpful except for the nurse who was treating me. She has no place to be in an ER she was extremely rude and she has no sympathy for anyone. Except how tough …
Sat in the waiting area with my fevering daughter for 4 hour for them to give her Tylenol and send us in our way. No test where done or anything. Didn’t even bother to take vital signs once we got in the room. Basically told me I was dumb and sent me on my way. I will never go back. Big waste of time. Kadlec here we come tomorrow.
My husband went to see Dr. Zeng for a pre-colonoscopy appointment. The first thing he did was ask my husband “are you vaccinated?”. My husband replied with a “NOPE.” delivered in such a way that there was NO DOUBT that he was ABSOLUTELY NOT …
Definitely don’t go here if you have shortness of breathe you will die before they attend to you. When I had a PE I went twice to this hospital and they told me it was asthma. I went to Kadlec and they did a CT and showed the clot in my …
Had a good experience with my daughter last year. The people working there were very professional and kind, but had a hard time finding my way around. Was totally frustrated today though. I came to pick up a friend and had the worst time …
I am from out of town and was in need of Emergency Services.
I went to the Trios ER and received excellent treatment. …
Great experience when coming here for infusion. Timely and nurses are always welcoming and considerate!
This review would be more stars for the actual care my wife received, but they get docked down for horrible billing service. When I took her in to E.R they had an old address on file. We asked them to update it. When we went back for a …
Never and I repeat NEVER go to this hospital under any circumstances if you have any choice in the matter. ESPECIALLY for mental health concerns. Unfortunately I had no choice because I was taken by ambulance. The staff is incredibly rude, …
One star because ZERO STARS wasn’t an option. I sat in the LOBBY of this ER for two hours and couldn’t even get them to give me an ice pack for the pain and swelling. Triage here is nonexistent! NO ONE EVER LOOKED at my knee to know I …
Never ever use Trios for physical therapy, they are just stealing your money, on 12/21/20 I went there for an appointment and I was seeing by Maria Lacap, she said it was a mistake and that she didn’t have nothing to do with my problem, she …
Dont go here save ur self and take the extra 15 minutes to go to kadlec they might be more busy but they will definitely see you before anyone at trios does. Had us wait 3 hours before a patient with kidney stones screamed in pain for 2 …
Their billing deptment is very bad. You get your bill it tells you to go to a web site that doesn’t even take the account# on the bill. The quick pay # is not in the bill at all. You have to call in your payment anyway. What’s the point of …
Wouldn’t come back here if my life depended on it, and I’m even if it did, I’d probably be dead in the waiting room after waiting 7 hours again.
My mother was admitted to Trios ER on Saturday, September 19, 2020. I had to bring some additional paperwork up was in the admitting area, waiting for an ER nurse to come out to retrieve the paperwork. In the half an hour that I was there …
Worst experience ever. Went in for heart palpitations and tightness on my chest and they left me in the waiting room for 4 hours.. never going there again.
Excellent services at therapy services.
Emily, Sheila, and Megan did a great job. Very polite and helpful
They never paid me my last paycheck. Very scandalous.
****Update
They finally paid after over a month. I had to call HR because the program …
My son was brought to trios for admitted pediatric care for covid. I checked his vitals all night, I cleared blockages from his iv, I couldn’t get a nurse to the room for an hour when called, they didn’t plug in the machine to monitor his …
They didn’t renew TCL lab’s lease because they care more about charging patients more, even though it gets billed to your insurance what you pay in the end either by co-pays or in premiums because Trio’s pads the prices as much as possible …
Was seen in mid April after a nasty fall and got a bad concussion, the nurse was so rude and couldn’t care less about me as a patient, would not give me a pillow for my severe neck pain, I was in the Er room for 6 HOURS, also never gave …
I love Justin and Lauren they are awesome and explain everything so I can understand!!! Physical therapy and speech therapy!!!
Do not come to this hospital for medical issues if you have any psychiatric conditions. They don’t have the proper training to know how to manage these conditions. My partner was admitted for complications with his diabetes and they …
Trios Southridge has a wide variety of services that make it convenient for our family. Shout out to physical therapy in particular for their professionalism and knowledge in their help with our infant’s care.
I’m very disappointed. My son was there for a few hours, had an IV. The front of the hospital is the receptionist. The moment I walked in looking for my kid, she had an “power trip” attitude. Due to COVID I know procedures have changed. One …
I had back surgery Nov 16 &18th 2020. My experience was better than I thought it could be. From prep to hospital stay was 5 stars. The food, nurses , drs, anesthesiologist all put me at ease. I was impressed with the whole experience! I …
The birthing center team is amazing. They took very good care of my wife and baby. Thank you Trios.
My problem is with the billing. They kept sending me bills even though I had paid it by check. When I called billing a month later, the rep said the check had never been received; so I sent another check. Trios then cashed both. I …
Therapy services and all of their therapists do a great job! Knowledgeable and passionate!
Only because I can’t give it a negative star! I went there 1 time last year and swore I would never return! Then my kid gets sick so decided to give it a second chance! Well wrong idea sometimes places don’t deserve that! I was in from 6:19 …
I was in major pain and still am I had a waited in the waiting room over 10 hours and still was not seen or talked to about when I would be seen. Im having to find another hospital and I’m still in exushating pain and they seemed to not care.
Therapy services changed my Dad’s life. It was a game changer for our entire family. So grateful!
The er was horrible went in with high heart rate of 200 and did t get me back right away when they did they put me in a dirty room so gross 28 weeks pregnant do t ever go to trios gross
I went to a trios clinic, got sent to the hospital for a blood test. One day after I went in for the blood test I got a call saying that they don’t take my insurance. Now I have to pay 606 dollars. They could’ve sent me to a tri-cities lab …
Always professional from start to finish. Pleasant people & always treated like family. Many hospitals to choose from in our area, but I choose Trios Health!!
Brought my nephew in because he had a hard time breathing through his nose he is 6 years old!! They literally DID NOTHING and sent us on our way, so we got a second opinion and ended up having to have surgery! If this was the case you guys should of did your job and examine him. Will NOT be coming here again!
Deana the physical therapist has done an amazing job helping my wife with her pelvic floor issues and other ailments. Since she started seeing Deana we’ve noticed some remarkable improvement
I had an amazing experience at Therapy Services! All the staff was friendly and the front desk staff was very welcoming.
Therapy services at Trios. Kevin is an amazing therapist and has helped me tremendously. He is very knowledgeable and has shared his ideas and they are very helpful. Thanks
If I could put less than 1 star I most definitely would I’ve been in they’re waiting room in pain not able to move my leg for literally 12 hours last night .. since 630 last night and now it’s almost 630 am.. they’ve let so many people go home that truly needed care because they were tired of waiting .. very careless hospital
The entire Trios staff was amazing, currently seeing Tayte for our sons tounge tie and we feel like we are the most important people ever! Thank you trios!!
Worst experience I was waiting five hours families that showed up after my son and I with the same symptoms flu like symptoms went before me I’ve been here five hours Kadlec got held within an hour
Emergency room was not busy when we arrived. We were told we had 2 people ahead of us. We sat there for over 2.5 hrs and watched the 2 patients before us and the 3 after us get called. When we were called we went back into the ER around …
Trios was extremely helpful when my son was having a hard time feeding as a newborn the team gave great, easy to understand and easy to implement instructions.
How many times does it take to “check in” at the hospital. We’ve been here 4 times over 3 weeks and every SINGLE time, we have to talk to someone at checkin. They’re asking the same exact questions at each “checkin desk” and the answers …
Terribly incompetent staff. Waited over 2 months for an appointment to be turned away because they don’t accept my insurance. They took my insurance info when scheduling the appointment and should have informed me. Avoid this business at …
Trios Therapy Services are a great team of professionals who care for their patients. They share great expertise and skill.
First I apologize to the doctors and nurses that helped me today as I cannot recall their names but they all did a wonderful job of helping me feel comfortable. I came in with heart palpitations and a lot of anxiety. Everyone was calm and …
My sister and I arrived to the hospital to visit my grandma who is at ICU.
While waiting a lady named Dulce who I believe was the front desk receptionist came up to us and grabbed the thermometer and just threw it on the table and said …
Billing Department is Horrible!!!! I wish you could do a negative number! Once again I went into Trios in October of 2020. I paid my bill in full when leaving my appointment. A few days later I receive a bill that says I owe an additional …
Came in after seeing kadlec freestanding had a very crowded waiting room. I had been to kadlec 2 days prior for a head injury after falling on ice and being a recovering addict wasn’t treated well and needed to return after severe headache …
Hope and Deanna have been so excellent in helping me with my recovery from my brain injury. They are encouraging and patient. I couldn’t have asked for more in speech and pt services!
I was here Saturday 12/3 I spent most of the day waiting to be seen and when finally got to be seen the people in this place are a joke literally a joke I can’t believe this place is so broke. Don’t waste your time going to this place
Lab is friendly, efficient, and skilled. Dr. Kourboui is a great resident and PCP as well!
I had an amazing experience at trios therapy services. Emily, Megan, and Sheila were amazing front desk workers! That Emily girl is hot!!
I have heard great things about Trios Physical Therapy. A friend went to Dr. Cain. She was soon going to have to consider knee surgery. He has helped her enough that she is going to be able to wait.
Peter Cain, DPT, has helped my husband improve his physical abilities profoundly through his expert guidance and enthusiastic sessions with him. We both greatly appreciate his help and continued support!
I used therapy services to consult on my newborn needing a tongue tie release. Tate and Christie really helped in giving us stretches and advice for us to successfully breastfeed.
So far i’ve been coming here for different doctors and departments and i truly have never experienced any issues. In comparison to other clinics and offices, they’re much quicker to getting back to me and I don’t experience nearly as many …
very slow looks like they only had one doctor. a girl got sick and was treated calmly instead of fast.
My wife has been in chronic back pain for 5 years. Corrin at Trios Physical Therapy fixed it with some kind of voodoo magic. Corrin is amazing, thank you.
Camp Trios had Physical Therapy, Doctors,dietitians, and Nurses on site this week at camp to help with the campers. The camp was wonderful and thoughtfully organized with the children’s care in mind. It’s why we pick Trios.
Super amazing staff! Nurses explain everything they are doing step by step. Doctor comes in explains things more in depth and answers all questions asked.They are amazing would not choose another place
If I could rate 0 I would the service is nonexistent. You could convince me that no medical professionals actually work in this hospital. The only people we saw on our over 4 hour wait for a bed was a secretary and the rare triage nurse …
The young man that took me back was very kind but when the nurse came in and I explained to her that I can’t have a covid test shoved into my nose because of pollups and panic attacks she proceeds to do exactly what I asked her not to. I’ve …
Nurses are super rude, long wait times, bad experience overall. There was dried up blood in the room they put me in. ER doctor was great, but the nurses were abrasive, rude, and combative when I politely asked a question.
The doctors, nurses and admin staff here are amazing. They put my wife at ease, explained everything and all went well. The facilities are up to date, clean and quiet. I wouldn’t hesitate to recommend Trios!
They are great here! Very helpful with scheduling appointments. Deanna is a very skilled physical therapist, listening to me with my issues. Would highly recommend!!!
Just wanted to let you know how much I appreciate the care I received from you OT “Stephnie”. She was like an Angel from Heaven the compaction and care she gave me was exceptional by far she is the best of all the nurses and PT’s put …
The hospital is very good and my wife and I always have a positive visit.
I’d like to make one recommendation to the check in process. TRIOS is behind …
Diana P.T is amazing!! I have had back problems for a little over 9 years and she has been able to target the exact location where my pain is at the most. She has able to help me beguine my healing journey. If there’s anyone I would …
My husband has been going to Trios Health Therapy Services since his stroke in 2021. The therapist’s and staff are very compassionate, understanding, and knowledgeable. I feel he has made substantial gains under their care.
Very disappointed. Life is tough and painful but this is flat out humiliating. I’ve been informed by Southridge Infusion department in Kennewick they cannot order my medicine unless its profitable to the facility. Imagine Profit over …
My dad is being cared for at Trios Health right now and our family would like to call out an exceptional nurse Desire Carol. Desire is caring, compassionate, knowledgeable and informative. My dad specifically called her out for taking …
Waited for 4 hours to be seen in the ER. Grandson was having abdominal pain and was also having a breakdown and talking of suicide. At least 20 others taken in before us. We left.
Have to call daily to get xray results. Never for results. Receptionists don’t take note of your calls. Very irritating! Do your job trios!
I deliver my 5th baby here, my doctor is Richard Williams with TCHC I’m glad we were able to do my c-section there I’ve had bad experiences in other places before and I was at super hight risk this time since it was 5th c-section, and I’ve …
Its been 9 hours and we still havent gotten helped. Got to the hospital at 11am and got triaged by 12:15pm. Then, for the last 7 hours we’ve been waiting in this dusty cramped waiting room. Absolutely abysmal
I have been working with the therapist here for almost a year and they are great they are so patient and want the best for my child I would highly recommend for speech!
Overpriced for any simple procedure. I was quoted $40.00 for an EKG at a different clinic and Trios charged me $450.00.
Deanna has been an incredible provider and has helped me achieve results I did not think were possible for my body and in a relatively short amount of time. Highly recommend!!!
The physical therapy department at Trios is amazing! I’ve had the opportunity to work with two different physical therapist, Peter and Tayte. They have always been super informative and encouraging. Also, they provide such a welcoming environment!
Kristy, Tayte, and Angela in Therapy Services have been so amazing with helping my daughter recover from tongue tie surgery. I learn so much from them at each appointment. Thank you!!
Kevin in Physical Therapy is amazing! Kind, compassionate, fun, and totally knows his stuff. After my car accident I was really worried that my back would always hurt, but Kevin has helped me regain so much of my movement and energy!
Amazing! We drove from Portland to attend the children’s diabetes camp and plan to do it again next year. It exceeded our expectations. Highly recommend!
So my girlfriend was having extreme pain in her stomach and we waited over 7 hours to finally get into a room and once we did we waited another 2 hours and the nurse Kaylee was extremely rude to us and we pressed the nurse service button …
Horrible experience.
Waiting for almost 2 hrs now with my wife having chest pain for the last 3 days. We’ll see how longer the wait. Primary Doctor just giving some pills …
I have been a patient in the cardio/pulmonary rehabilitation services department since 2018. I will not go anywhere else in the
Tri-Cities! The staff is beyond amazing. The front desk staff is friendly and …
I have been here several times with good luck for myself and my fiancee. Then there was today, or yesterday and today. 3-1/2 hour wait to get to a room so we could listen to crickets. While waiting in the lobby there was an elderly woman …
Just completed a stay after surgery and can say the folks at this place are wonderful!! Fast to attend your needs. They made a hard situation as pleasant as possible. I cannot single out one in particular because they all went above and beyond. Thank you Trios.
Slow, disorganized and rude. My wife had one ultrasound appointment that needed to be conducted here due to a scheduling conflict and it was an awful experience.
Camp Trios is an amazing experience for children with Type 1 Diabetes. My daughter has made new friends that helps her not feel so different. The kids had science experiments, swimming, Bounce house, and lots of fun during the 3 days.
Therapy center at Trios is amazing! Tayte K. Works well with my child & I love that she shows hands on how I can help him at home to. She is patient & always so informative. She’s very welcoming & always has a smile on her face which makes …
I recently went to the Trios Southridge physical therapy department and was seen by Deanna. I was originally seen for lymphedema. Wow!!! I was so grateful to have results the very first session. Deanna explains in detail exactly what …
I have been sitting in the waiting room for the emergency room for 7 hours at this point. When I arrived the estimated wait time was 3-4 hours and I saw more people walking out on their appointments than I saw being taken into the back. …
I’ve always had good experiences with trios but lately not the birthing center they’ve bn postponing me getting induced even though I’m past my due date for a week now. Due to no nurse’s available or no rooms available. I would think being …
I’ve had really good experiences with Trios and especially with their Southridge hospital in Kennewick. We had to take my daughter here for a broken arm and the wait to get in the ER was super short. We felt very well cared for by the …
This is our 5th year at Diabetes Camp Trios. My son was only six years old when he stated attending. Diabetes is very challenging; therefore, it is so amazing that he has this camp to look forward to each summer. I am amazed every year how …
It’s been a such a positive experience and Game Changer for my family. The receptionist are friendly, the therapists are fantastic! It’s made such a difference for my infants.
Trios speech therapy is awesome. My daughter sees Hope at therapy services and it has been an awesome experience. …
My dad just spent almost 3 weeks here, over a week in ICU, then on 3rd floor. I cannot praise the staff enough. Everyone was patient with both dad and family. There were so many great people that helped on his recovery including PT and ot. …
Deanna Drier helped me so much with my abdominal weakness due to tramflap reconstruction surgery done years ago. She is the first person since 2004, who has offered me hope for building core strength. She gave me hope and the tools that I need for success!!
This review is for their pathetic excuse for an ER. I couldn’t review the ER because after having a 2.6 rating they disabled reviews. …
Emergency room wait is abysmal. Hurry up and get ya through triage but then you will sit for hours. The nurse I had was less than professional and literally walked out on me. Leaving me to fend for myself while I was doubled over in pain. …
Showed up with a 6 year old needing stitches to the head. Blood everywhere. After 3 hours of waiting in an empty waiting room we left. I’m absolutely furious about the lack of empathy and patient care we received. Pretty sure the doctor was …
Trios is amazing – everyone is caring and the experience is always very personal and helpful. The staff in all the departments/specialities make you feel heard, important, and like your healthcare is being provided by someone who personally …
Sarah from the emergency call center was so disrespectful, told me to wait till another place opened when I asked what is the difference(in a very nice way), and she said none they just open later, not to mention my child has 104 temp and …
My son had a broken finger, and the movement of this finger was limited after surgery. Our family doctor recommended Dr. Tayte to us for therapy. We felt so lucky to have Dr. Tayte as our therapist, she is very patient, knowledgeable and took good care of us. Absolutely five stars!
I came in 4 months pregnant and completely covered in blood. Nobody was busy, they were all standing around talking and laughing. Took me 4 hours to get into a room. And another 3 hours to get an ultrasound done only to be told I need bed …
I have been to doctors from each of the hospitals around the Tri=cities,Wa area and have always been treated the best by the doctors and nurses that work in the Trios hospital and those that work with Trios but have their own practice …
Angela and Tate were amazing! They definitely created a safe environment where I felt completely at ease sharing my breastfeeding concerns and experience with both of them! …
Worse experience I’ve ever had with the nurses staff in the same day surgery. I checked in at 920 a.m for my appointment for 945 then received a call from the nurse at 1020 asking why I hadn’t checked in and …
Incredible crew at Trios Therapy Services! Struggled getting an appointment scheduled for OT at other practices even with a referral due to them being overbooked/not accepting new patience. I was told to try Trios and I had a booking the …
Literally the worst hospital experience in my entire lifetime. In all my years as a nurse and working in the healthcare field I’ve never seen anything like it. Too many things to even list here. My elderly mother was left in pain, literally …
Same day surgery was the most dehumanizing experience I have ever had. I am livid. I was not even awake or aware that the doc talked to me. My child was not even asked to come back so that they had made sure that what doc had to say was …
We absolutely love the therapy services we are receiving here! My daughter has been doing speech with miss Lauren for several months now and she is just amazing and has helped us out so much! Highly recommend going here!
Absolute dog**** service. My mom was due to have an important procedure the first week of January after her initial appointment in early December was rescheduled because the anesthesiologist wasn’t working on the day of her surgery. We …
Went to the ER and was treated very well from the moment we walked in. The staff was kind. The Dr and nurses we dealt with were amazing. The techs were all great. I was so grateful for their honesty and willing to not brush me off and just say I had anxiety. Thank you to everyone that made a scary situation better.
Had a ultrasound done yesterday. Clean, nice staff, and no wait time. The tech explained everything and then said I would be hearing from my doctor soon. Dr. Morrison called me later the same afternoon to talk to me about my results. He …
I just had my baby at the birthing center two weeks ago. To say I had the most beautiful and supportive experience I could’ve ever imagined is an understatement. My nurses I had made me feel so special and took care of everything I needed …
Deanna is absolutely amazing. She worked on our 3 month old who had a flat head on one side, not very much range of motion, and little neck strength. After 4 sessions our baby can lift her head, has full range of motion, and is thriving! I …
My son had an appointment with the speech therapist. The workers were very polite and made us feel welcomed. The doctor’s name was Kristi and she did amazing job working with my kid. She is one of the most generous and nicest doctors I’ve …
Currently in the ER with a family member. All of the nurses & doctor & support staff have been very helpful. There was no wait in the ER waiting room. The rooms are clean & everyone is very friendly. Thank you, Trios!