The family-owned Trotter Company has been waterproofing basements in the Atlanta area since its establishment in 1929.
| Friday | 8:30AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5:30PM |
| Tuesday | 8:30AM to 5:30PM |
| Wednesday | 8:30AM to 5:30PM |
| Thursday | 8:30AM to 5:30PM |
6575 Peachtree Industrial Blvd, Norcross, GA 30092
These guys were on time. Professional. They did what they agreed to do. I would not hesitate to hire them again. Alas. I may have to.
Trotter Company is a first class operation. They went above and beyond to win my business. Every employee I interacted with throughout the process treated me with the utmost respect.
Where ever I’ve had a need for a service they provide, I’ve used Trotter. Other foundation solutions companies tout their higher prices as a sign of higher quality. I haven’t found the to be true. …
We had a great experience with the guys at Trotter. Mr. McMullen came out, listened to our needs, and focused on getting us a solution quickly at an affordable price. He was focused on us the customer and maintained great integrity throughout the process. I would recommend Trotter to any neighbor for their waterproofing needs.
Did what was needed, thorough, complete, on time, and did not try to sell us other services that we did not need. Results and improvement noticed immediately after the on time work was completed.
Great company and great people. I have used a few of the competitors and feel trotter is one of the best in the industry.
Honest Inspectors! Zach came out and was friendly, personable, and honest about the water issues we were having in our basement. Competitor companies had recently come out and quoted 10,000- 14,000 for a job that didn’t even need to be …
The guys from Trotter did a great job in repairing my finger space problem for water coming in my walk out basement. James Tuggle was especially professional when he came out and diagnosed the problem and did the rendering of what Trotter’s …
Alex McMullen came out to give us an estimate and answered all my questions about our basement wall that was bowing in. Jim Kitchens was able to help us understand what needed to completed first and how we could make the most of the money …
Once again, the Trotter Company provided excellent service. Brian Vicknair’s knowledge of foundation repair and waterproofing is outstanding. Besides being experienced in the field, his demeanor and professionalism aided in making us feel …
I just bought an older home in midtown, the basement had a wet musty odor. I contacted Trotter and they came out and stopped the water (which I didn’t know was there) Now I have a fresh finished basement that I don’t have to worry about any more— thanks to my lifetime warranty.
UPDATE: So it would appear that the phone scheduler gave me some inaccurate information. Trotter called me 2 days after my review and made every attempt to remedy my issue (including sending out their estimator the following week). …
The Trotter Salesman and the Trotter workers well all friendly and helpful and did a great job sealing the leak in my basement.
The crew sent to my home was professional, curious and took the extra effort to keep the construction debris and dust to a minimum. I would have rated the company higher but the last torrential rain we had this last week proved the work …
Trotter company waterproofed my crawl space last week. Tim L led the Res Crew and they did an exceptional job including leaving my garden area and yard in perfect condition. They even washed away the mud and were meticulous with reinstalling flagstone and avoiding cutting landscape wiring. I highly recommend them!
I have a rental property which is located at the bottom of a hill.
This home has had several floods over the years.
We had Trotter install their basement waterproofing system across the entire …
I strongly recommend Trotter Company for any basement waterproofing. They are an excellent company and you get what you pay for. Their employees are extremely respectful, on time and provide wonderful service. The quality is excellent …
I thought I had a foundation issue. Billy inspected my foundation and assured me everything was fine. He didn’t try to sell me something I did not need.
I was rather unimpressed with their customer service. They didn’t respond to my email requesting a quote so I called. They had no appointments for either Saturday (they don’t work), after 3pm or before 9am. Oh and Wednesday morning they …
Dear Trotter Company,
In case you did not get this email we sent a few days ago we are sending a message on our daughter’s phone. Just wanted you to know we were real pleased with …
Working with Trotter was a great experience. The process before the job was easy and Jarod was super helpful and easy to work with. The crew was professional and worked quickly. The work looked great when they were done.
Beat people to deal with. They are very good and we were quite satisfied with their work. Highly recommend them.
I had a mess of silt and water in one area of my basement. I called Trotter based on their reputation. From the initial contact to the appointments, diagnosis of the problem, verification, and repairs it was a carte blanc experience. They …
Amazing quality and job done right! Peace of mind after water issues in basement. Highly recommend.
I used Trotter 20 years ago for a severely leaky basement in another house, and their work and professionalism were flawless. So when the time came for me to have drainage and foundation repairs done to our 99-year-old home, I didn’t …
I have used Trotter two times over a 40 year period And the repair has been done exceptionally each time and my problem has been resolved. I would recommend them to anyone.
Trotter was excellent. They did great work. The price was exactly what they quoted. They were timely and very helpful and friendly.
We got three quotes to fix the water coming in our basement. Trotter were competitive and did a great job. Everybody at Trotter was great to deal with from getting a professional quote on what was needed to the very efficient installation …
Dear Trotter,
Thank you for the great Elias M.’s job you did on sealing my basement. They …
Very accommodating and understanding about scheduling around elderly father schedules. Crew was great and answered my questions about equipment and safety. Great experience end to end.
Bought a house in Atlanta 2 years ago. Had some water issues in our basement. It had previously been worked on by Trotter so I gave them a call. They said they be out to look at it and honor their work. I was impressed and felt relieved …
On very heavy rain days, had a leak in a basement wall seam. I had done quite a bit of homework and understood the various options . Cary and James evaluated my situation and felt a less invasive approach should solve the problem. …
From the initial phone call till completion of the job very professional and knowledgeable. I think that even before starting the job, the fact that they provide 2 opinions on management and treatment of the problem adds another level of …
Great work on multiple water issues that arose during my home renovation. Very flexible on options and cost. Highly recommend.
My experience with Trotter was extremely favorable. They are very honest and trustworthy. We bought a home 12 years ago and the owner gave us the paperwork from the work Trotter had done in the basement in the early early 80s . 30 years …
My experience with Trotter was great. Elias and his crew were very professional and explained what was involved. They worked all day and finished.
Trotter has been around almost 100 years for a reason. I had basement flooding issues and they came up with a very detailed plan on how to fix the drainage situation. They did an impeccable job. However, they are not cheap. But I would …
I engaged Trotter for basement waterproofing and channeling water away from the house. The crew showed up on time, performed the work in a professional way and cleaned up the job site. I am a little lighter on the hip but you get what you pay for.
I hired this company to improve the drainage of my landscape. The sales and supervisory personnel are courteous, polished and have their act down. The project was completed within a reasonable time frame. The cost of the work was very …
Purchased the trotter system 12 years ago and had my first issues two days ago. Called them to see when they could schedule someone to come out and they told me they would send the info to one of their service techs and they would respond. …
My husband is a millwright and a notoriously nagging customer. We both were impressed with Trotters work and professionalism. Scott, sales, and Carlos, crew leader, we’re both wonderful to work with. The job is expensive, but they beat the competitors in quality and in price. And they didn’t tear up our yard!
I highly recommend Trotter. They did an excellent job waterproofing my basement. They were very professional and thorough in completing the job.
We had a basement that was flooding. We had several estimates for putting in a French drain with a sump pump. Trotter was by far the most reasonable estimate. They did not try to stick me with a project that was that was going to cost me an …
We had some cracks in our basement walls, but Trotter said it wasn’t bad enough to install a drainage system. Instead they recommended sealing the cracks with epoxy which they did. Good job, but a little pricey.
I WOULD NOT recommend this company. These ppl are shysters and swindlers. They do not put customers first. They appear professional and carry themselves professionally but they are liars and slick. I was charged $4400 for a load bearer …
Very pleased with Trotter. Lots of Heavy Rain, and no water in the basement! Quote was very competitive. Crew came in and worked diligently to get the job done as agreed.Guarantee also makes working with Trotter worthwhile. Would be glad to recommend to anyone!
Mark Bouchane
I had an issue at my home that I thought might create future problems if not addressed. I called Trotter. Lisa was very pleasant and professional handling my inquiry. We set up an appointment for soemone to come take a look at it at no …
A friend referred me to Trotter. From the office staff to salesman to Oscar and his crew, they were all courteous, helpful, prompt and efficient. I am glad I called Trotter. They do excellent work.
Fast response, reasonable cost (with a reduction if we did our own demo if we chose) and excellent work with the house all cleaned up when they left. All questions answered so we understood and options given. Highly recommended.
Right from the first call & Tammy answered it was very easy & calming to know that Trotter was the company to fix out basement problems. After meeting Alex then Jim Kitchens it went very smooth. They were very knowledgeable & pleasant. …
I always appreciate the quality of their work. Only issue this time is that it wasn’t left as neat as during prior jobs. Ive always liked that bit. But it had been raining a day or so before.
We had discovered several foundation leaks in the basement. Trotter rep (Brian V.) came out to the house and spent approximately 3 1/2 hours checking out our problems. Brian explained how we should approach solving the problem. I so GLAD …
We had Trotter do two projects for us and couldn’t be happier. Jim and Tim L with the Red Crew did an outstanding job both times. We wouldn’t choose anyone else to do this kind of work.
The workmen did a great job and were nice to work with. They made a special effort to clean up and left the surroundings clean. I would use them again.
We had flooding in our basement because of the heavy rains and found it to be persistent problem. We then contacted Trotter who were the first to diagnose the mechanism of the flooding and rectified it in one day! Excellent work! Very Professional! Highly recommended!
We are so glad that we chose Trotter to deal with our water issue. We had started getting water in our crawl space & I’m happy to say that after 5 inches of rain over the last few days it is completely dry!! …
Trotter just got done with my old 1940’s basement. Couldn’t be happier. The work is top notch and the crew was over the top respectful of my home and time. They were efficient and everyone from sales to workers were awesome. I wouldn’t …
Fantastic company to work with. Christian and Oscar were both responsive, helpful, knowledgeable, professional…the superlatives go on and on. The system we have in place works great as well and is so comforting to have for our subterranean basement.
It was a good experience…obviously they have alot of expertise and they certainly know what they are doing. However, they lack some customer responsiveness. It took along time for them to get my job due to their “demand”….Moreover, …
I requested This company for an estimate for a potential basement waterproofing quote. Their resource came on time, was very courteous and provided a reasonable quote. If ever we finish our basement and need waterproofing before doing so, we will most likely go with Trotter. They seem to be an excellent company.
Trotter took my disgusting crawl space and fixed the water problems. They were there when they said they would be. They left the job site cleaner than how they found it. Carlos and his crew were courteous, hard working and did an amazing job. I wish I had done this years ago.
I could not have been happier with the job that Trotter did for my home! The entire experience was seamless and the crew was respectful, helpful and punctual.
A very professional job from start (initial site inspection and quote) to finish (final cleanup)! The Trotter crew was excellent. They showed up on time with a call ahead, and cleaned up so well after the work was done that it was hard to …
We had water in our basement and the company was ther me quickly and the problem was solved just like that. I would definitely recommend them because they were friendly from the crew down to the management
Great experience. They were prompt, thorough and efficient. They came out and explained everything in advance. Once I signed the quote they called back within a day to schedule my service. On the day of the service they showed up early, …
If I could give zero stars I would. I had a terrible experience with Trotter. I would not recommend under any circumstances. If you are looking for help with issues with run-off or drainage go elsewhere.
Top of the line work. You can’t even tell these guys were even here. They were able to work with me and my obstacles. I will always recommend the trotter company.
Trotter company did a great job with my basement. No pressure on selling the job. Jorge and the lime crew were all very courteous, arrived on time , and hard working. Jorge was Very helpful explaining how things worked. also Tim and …
Thanks to Trotter for finding the source of our leak in minutes and showing my husband how to fix it instead of charging us for a costly repair! I highly recommend this company! Their honesty is appreciated!
I love the experience I had with Trotter! The crew was polite and the best thing is, they cleaned up when they were done! They truly were right that I would “never know they were there”!
Very quick to respond and evaluate problem. Once scheduled, excellent job! Excellent crew! Tristan’s Red Crew were very professional and mindful of our property. Great group of guys! Every contact with Trotter was very impressive.
From the start Trotter has been great to work with. We needed waterproofing and foundation reinforcement work done in our basement, and they were professional, timely, and delivered a great result. We were very happy with the expertise Greg …
Just had Trotter take care of a water intrusion issue in my basement. Work yet to be tested, but the crew was very professional and timely. Pricing was very competitive with another highly advertising waterproofing contractor. Highly recommend Trotter.
They did a good job and showed up whenever they said they would. That means a lot to me. My only complaint is that they left some of the concrete that they had removed from my basement in my back yard, they also dumped some of their …
On time, neat, did everything they said they would do. Results are excellent. Would highly recommend anyone that needed help with water concerns to use Trotter!!!!
Jay and his crew did a fantastic job in a timely manner. Left the yard and basement cleaner than when they arrived. This was our second call to Trotter for two separate reasons and have been very satisfied with the workmanship of his crew both times.
To do that amount of work in one days time is amazing plus their clean up was spot on.
Fantastic company to work with, and a credit to their profession. Great price and no high pressure sales tactics (unlike the others…) …
The Gray crew was on time, very professional, did everything well, and left our space clean.
From the estimator to the installation crew, everyone we dealt with at Trotter was great. We are very impressed with the efficiency of the installation crew and the finish quality of their work. We highly recommend Trotter to anyone that needs their services.
Trotter did awesome work in our basement. They showed up on time, and left things cleaner than when they started. The quality of their work is outstanding and we wouldn’t choose anyone else in their line of work.
I have now used (2 diff houses) Trotter twice – simply the best!!!
I had Trotter come out as a 3rd quote for foundation repair and basement waterproofing. Jarrod, the sales consultant, did a great job of listening, but also of pointing out some things that the other vendors missed. He also let me know …
I recently had an issue with water in my basement. Greg McManious came out and gave an evaluation. He offered a couple different options and answered all questions. He was clearly very experienced. I appreciated his professionalism and …
Our basement was flooded and upon Trotter inspecting the rooms, they found toxic mold. Thank goodness that they found this and we were able to get the problem fixed. Their work on the water issues was completed in a professional manner …
Trotter came in and gave us a solution that will be everlasting — keeping my house safe from water damage.
Trotter was the ONLY company who identified the source of our basement leak and was able to complete the repairs. The work was professionally completed, and clean-up was excellent. I would highly recommend this long-standing company.
Multiple visits to confirm the design and work on revisions/options prior to completion. Excellent quality of work. Done in half of the estimated time. We’re very pleased with the quality of their work.
We were very impressed with the crew and the work they did at our house. They were very professional and efficient. The work they did looks great.
Exceptional service. Left the basement much cleaner than they found it. Improved the layout of the existing sump pump and discharge pipe. George and his crew were very courteous and worked very hard. Would definitely use them again.
I appreciated their professionalism through the quoting, inspection and installation process. They were respectful of my time and always showed up when they said they would, completed the job as quoted and explained, and the entire team …
Trotter was excellent to work with through the entire process of fixing a leak in our basement – all the way from problem identification to completing the job. I would recommend them to anyone.
The company was great to work with-got several reviews from local companies and Trotter was a good price and very knowledgeable. Everyone I interacted with was professional. We had our crawl space encapsulated and George and his crew were …
The Blue team came in and installed a vapor barrier and basement waterproofing system on schedule. We’ve since had a storm and instead of walking down to a flooded basement it’s as dry as can be.
These guys know their business. They do their job neatly and efficiently. My basement is all back together and i’m secure now that my sump pump will keep it dry. Trotter is the way to go and very reasonably priced!
Trotter company is one of the most organized companies I have ever dealt with. When you schedule a appointment, they call before hand and remind you of the appointment, and on the day call before and let you know they are on their way. …
Trotter just completed foundation and waterproofing work at my house and the entire experience was excellent from start to finish. The project leaders including Alex, Brian, and Tim were great to work with and were very accommodating with any of my needs. The crew did a great job with the clean up and were very professional.
We live overseas and had to deal with a time sensitive situation with our rental property in Lawrenceville. The good people at Trotter company went out of their way to help us work through the situation. Very good communication and excellent work. Thank you, Trotter!
The Trotter company is the best. From the beginning, solutions consultant James had my family’s best interest . The quality of professionalism,team work and hard work the company provided is far superior compared to other contractors I have …
Trotter fixed our flooding problem by diverting rain water away from our house. Great job!
This was the 3rd job that Trotter has done for me. They are the experts in avoiding water damage. I will definitely use them should I move and find they are needed to protect my home.
Trotter solved our basement problem (a thousand gallon leak during a storm, plus slow leaks other times). We’ve had a dry and clean space for 12 years. They were excellent start to finish.
There have been water issues in our basement for decades. Had I known how fast, easy and relatively inexpensive it would be to take care of these issues, I would have called Trotter years ago! The team was professional, friendly, and …
Our backyard has been a nightmare ever since we moved in. We live on a hill, and our yard caught water from our neighbor uphill but did not send it downhill properly. Trotter was able to identify a number of solutions and implement them, …
Tim L (Red Crew) did an outstanding job with the drain they built and the complete water proofing job. They were in masks, clean, neat and very informative. Tim addressed concerns that I had along the way and was accommodating in returning on Saturday instead of Monday to complete the job. Great job team!
We were very impressed by this company. They came out when they said they would and the workers are professional and nice people. Excellent work as well. I’d recommend them to anyone.
Trotter company has given me peace of mind after a number of flooding issues I had at my place. I had multiple companies come out to assess the issue and though they all had solutions, no one gave me a guaranteed warranty like Trotter company. I appreciate the time they took with me and the work they did so sufficiently in one day.
Trotter came out and installed 3 piers at my home. Their employees were very professional and courteous. They cleaned up completely. Great job Trotter!
Very professional and knowledgeable staff. Would recommend to others that I know. The only negative I have is not Trotter’s fault, but I lost all of the shrubbery that was dug up and replanted.
Trotter is one of the most professional trade companies I have ever dealt with. Extremely knowledgeable in their craft. I had no concerns with either quality or any sort of “up-selling.” I did my research with Trotter before hiring and am pleased to say they lived up to those expectations.
Wonderful service from a great company! We chose Trotter Company to waterproof our basement. Now we know why this company has such excellent reputation. If I could give them more stars, I would. …
Jay and Jorge went above and beyond. I couldn’t believe how neat and clean they left the job down to correctly landscaping the area where they installed an entire retaining wall. Courtesy and professionalism at its best. I highly recommend Trotter Company!
Trotter did a great job first suggesting the very thing that was needed to fix my water issue (a catch basin) and then installing it correctly and efficiently. I would definitely recommend this company.
The Trotter Company employees were neat, efficient, professional, and knew what they were doing! They solved our basement leaks, and left no mess. Very pleased!
Trotter did a great job. Explained the process clearly, no high pressure sales. The crew that came out was so helpful in moving some stuff around. They were efficient and professional. Great job!
Trotter proposed a repair, I had it evaluated by a 3rd party structural engineer, he said the design was more than sufficient and ran the calculation to prove it. They completed the work on time and with minimal disturbance.
We were serviced by Trotter technicians Wes, Elias, Isaac, Leon, Asmando and “my main man” David. The quality of their work exceeded expectations and addressed our critical situation of seepage that threatened the comfort and value of our …
Trotter waterproofed my basement and did outside drainage and I could not be happier with their service…very professional and truly are experts.
We had a great experience with Trotter. They did everything we agreed on efficiently and with great craftsmanship. Solved our basement water issues. Sales was low pressure without any up-sale.
The Trotter Company crew is just pulling out of my driveway and I can’t get to my desk to type a review fast enough. They were on time, efficient, and clean. They dug a trench from one end of my property to the other and underneath my home and I can hardly tell they were here. Very professional experience from beginning to end.
Professional in all aspects. Inspection and estimate were efficiently and expertly accomplished. Technical issues we explained and communicated up front. The crew was professional, hard working and friendly. Results were excellent. I feel confident in the work performed. Thank you!
Our experience with Trotter was very satisfying from the initial consultation until the project (crawlspace encapsulation) was finished. They were straightforward with what we needed and did not try to upsell us on things we didn’t. They …
Wes & Miguel’s crew were friendly and efficient. They were in and out within a few hours and left my place very neat. They explained the process very well and offered to come back for the final water testing. Great team!!!!
They have a proprietary drainage system that replaced my failed system. They completed their work in 3 days, which I thought was remarkable. The job was done as specified and billing was accurate. I would not hesitate to recommend them.
I would like to say that Justin M and Pedro P and Elias M did a professional job on our basement repair.
Experience, cost efficient, and dependable. I was very pleased with the work Trotter did on our home. We haven’t had a problem since. I definitely recommend.
Trotter did an outstanding job waterproofing my basement. Customer service was excellent. I would definitely recommend them and would use their services again if needed.
Great experience. The crew was nice, send very knowledgeable and so far, no leaks in the basement. They cleaned up really well and explained the whole system to me. Definitely recommend!
We had a great experience with Trotter. They quoted us well under their competitors without any knowledge of the other quotes. Their representatives and service providers were courteous and professional. We would definitely use them again should the occasion arise…but hopefully won’t have to! 😉
Trotter was great to work with. They were thorough in evaluating my basement flooding issue and developing a solution, clearly communicated cost and project details, and executed on time with no surprises. The crew was efficient in their work and even did a great job cleaning up inside and outside after completing their work.
The came in and did the job they said they were going to do. Very professional. I would recommend them and certainly use them again. Really focused on meeting the customers needs. Had several calls and face to face meeting to ensure expectations were meet.
My experience with the Trotter Company last week was not my first..it was my second. They cured a leakage problem we had in our basement about 4 years ago but after having a cement patio poured under our back deck (in place of just grass …
Trotter Company did a fantastic job on my project. I contacted Trotter about a backyard drainage issue that many other companies had difficulty addressing. Trotter was able to properly assess the root cause and develop a solution. In a …
I’ve had my Trotter system installed for over 20 years. Actually have two systems one in the main house and another in a carriage house. I distinctly remember Mike Trotter and his daughter visiting during the bid process. …
Fantastic! They know what they’re doing! Thanks to Trotter no more squishing sound walking through the backyard and now I don’t have to build a raft to float around in my basement. Its bone dry and I’m lovin’ it! Thank you Trotter Company!!
I had the most excellent experience with the Trotter company. They were quick and clean and left behind a beautiful wall! They are the best!
Trotter waterproofed our basement. The original quote was accurate, they were responsive to all of my questions and the work was done ahead of schedule. I would definitely recommend them.
I recently hired Trotter to waterproof my basement. I have known of their reputation for many years in the Atlanta area. They waterproofed my Mother’s basement in Dunwoody 25 years ago. I am outside of their service area and was happy to …
We have used Trotter company for over 10 years. We have been totally satisfied with their work and guarantees. We had our backup battery checked today by Victor. He reassured us after a thorough troubleshooting that all was well. He was professional, informative and friendly. We appreciate this good service. Thank you.
We have been very pleased with the work done by the Trotter Company. They connected our downspouts, which were flooding our neighbor’s yard, to an underground pipe they installed which runs through our front yard down close to the street. …
Rich and his team were extremely professional throughout the entire process. They assessed the issue and provided multiple options to resolve the issues. Once the work was complete, the space was left clean and the work was completed as …
Trotter provided a clear assessment of our basement drainage problem and offered clear advice. They deliver quality work meeting and even exceeding our expectations. They are true professionals from the sales team to the foreman (Jorge)and …
They did a great job. We had a crawl space encapsulation and waterproofing system installed. Looks great. We also ended up having some wood rot around the inside of our foundation and while Trotter doesn’t do that kind of work they recommended someone who did and they also did a great job.
This is the second time I’ve used Trotter to fix water and/or structural issues at two separate properties (my home and a rental house). On both occasions I have been highly satisfied with the work they performed and their superb customer …
The job was done perfectly and it looks great. The team could not have been better at keeping the job site neat and clean. And the yard looked better than before they arrived. Would highly recommend them to anyone.
We are very pleased with Trotter and how they handled our basement waterproofing job. From the initial consult to completion they were knowledgeable, efficient and very easy to work with. The crew worked quickly, efficiently and left …
Professional, helpful, timely, and thorough- James and Jim were excellent throughout the whole process. They know what to do to alleviate your problems.
Very satisfied with the work they did for us. End results look great! No more walking thru water to do laundry!!!
My experience with Trotter far exceeds any company I’ve used in decades. They were quick to schedule someone to come out an do an estimate. The representative was polite and professional, and he created a sensible and affordable plan of …
Great experience overall – estimator was knowledgeable and personable. The install team led by Justin and Pedro showed up on time, worked diligently, answered my questions and cleaned up well afterward.
I have used Trotter numerous times and always receive excellent service by your professional crew. Have recommended you to many friends and neighbors and they experienced they same quality results. Trotter is the #1 choice for any water or drainage issue. Keep up the good work!!!!
Great experience with Zach, Jim and their entire crew from start to finish. I met with over 6 water proofers for an interior drain system in our basement. Trotter provide the best solution at the best price. The team was highly responsive, …
I’ve used Trotters years ago for a flooding basement and was impressed with their diagnosis of the problem and solution. Ny 2nd time using them and I would have no other way. Keep up the great work guys. Love it!!!!
I wanted to wait to review Trotter till after a particularly hard rain. After many years of dealing with basement leaking and water damage thanks to Trotter we are now bone DRY!!!! Trotter did an excellent job! Their team was professional …
So easy to work with, especially being a new home owner. Everyone I spoke to was organized and knowledgeable. I feel confident in their work and everything leading up to the project. Would highly recommend.
I have been very pleased with the Trotter Company’s work. I have used them twice & have another project that I will be using them for in the future. They really know what they are doing. My yard was left very neat almost as if I never had …
We had repairs done last week and they were fantastic. From beginning (being quoted) to expert advice on what we needed, to the end (cleaning up). No extra hidden charges. Staff were friendly. Punctual. Knowledgeable. Went above and beyond. …
From start to finish, Trotter’s representatives were professional, above board, and great to work with. The on-site crew kept a clean, safe, and well organized area. They left our home as if they had never even been there. I would highly recommend Trotter.
From start to finish I felt Trotter had my best interest at hand. I never felt pressured and and the communication was great. I liked that they had a 2nd person come out to make sure we could do what the sales rep and I talked about. When …
We have used Trotter two times in the last 12 months and they have done excellent work. They left our homes looking like the work was not even done. We have built up a trust with Trotter and would only consider them in the future.
I cannot say enough good things about this company. Our basement flooded one Saturday evening when there had been excessive rain throughout the week. Our entire business is located in our basement and it was a disaster. We had a water …
Great work. Our second time using them. Highly recommended.
Water seepage in the lower level storage areas of my older home created the perfect environment for mold growth in the drywall. This problem had to be corrected ASAP. After contacting four different waterproofing companies (with estimates …
From start to finish, excellent company to work with. Second estimate received, and we felt confident in their advice to repair the water issue we had in our basement. We made a few changes in a follow up visit to finalize the repairs and …
A very professional crew who showed up on time and completed the waterproofing in our basement in the time promised. …
A supportive group of professional people did a great job in my basement. Hope I will never have the water issue. They said they offer a life time warranty. For now, they did a great job.
Trotter did a very professional and high quality job putting two retaining walls and a ground swale by our basement door to keep rainwater out. We are pleased with how it looks and functions and would highly recommend them.
I had a great experience with the Trotter team. We had an issue with our wall in the basement and needed a new retaining wall on a home we just purchased. They were on time, very clear with communicating expectations and delivered on quality and appearance of the work. We are very pleased and impressed.
Very nice and professional company. They performed a repair in my basement and their quality of work exceeded my expectations. Highly recommended!
Everything from start to finish of my waterproofing and encapsulation job went off without a hitch. The crew was great and tidy, leaving everything better than it was before they arrived. They finished on time and did a high quality job. Could not be happier! Thank you guys!
This is the second project that Trotter has done at our home. Very satisfied on all aspects of the job from the initial phone call to the on site estimate to the installation. Team was on time, professional, got the job done in a timely …
Not only was the drainage work done, but the yard was cleaned up and nothing left for me to do. The interior work area also was left completely clean and finished well. Good, professional job. I can definitely recommend Trotter Company!
All of the above. Justin, of Trotter, was completely professional and provided the solution to my drainage problem. His drawing and the actual work done were exemplary.
This company was very professional from the very beginning. James called the 1st day to let me know he was on the way. Then he came back with his supervisor and he was very professional. Once the crew started the crew leader introduced …
Elias and his crew did a terrific job at our house. They were punctual, courteous, and did very good work, and left the place immaculate. We would recommend them highly.
The team I had were excellent. Arrived on time, were very professional and cleaned up everything when they left. Everything was done in a timely manner. I believe I had the Gold team. This was the second time I have used Trotter.
Excellent company.. very professional and efficient…
I have used Trotter twice – always professional and they listen – Thx to Jim Kitchen!
Justin and his crew were very attentive to detail. Great experience from the salesman, the office (Especially Lisa Sharp) and the install crew. Would highly recommend.
I had cracks in my foundation. Justin and his crew ( purple) were polite, and professional.Justin explained that they were installing steel posts to shore up the walls. They covered up the furniture and hung plastic to prevent dust from getting all over the basement and cleaned up when they left. I am very pleased with their work.
Great experience getting our crawl space encapsulated along with some other water issues we were having at our house. Their sales team and crew were top notch and did great work. Would highly recommend them.
James was extremely knowledgeable about what might be causing my water leaking. He was honest about all possibilities, and wanted to make sure I took the cleanest and most affordable route. Thanks James!
James Tuggle and Jim Kitchens were a pleasure to deal with. Both very knowledgeable and professional. Jamie and his crew worked exceptionally hard and fast installing all of the drain pipe. And when there were finished, you couldn’t tell …
Initial contact with Scott was very helpful in understanding the process. Crew was prompt, courteous and completed job in a timely manner. Since the work was just completed I can not comment as to how well the system works yet.
From sales and project assessment, to work completion and follow up, these folks were among the best I’ve ever worked with. They do high quality work, they are very professional, they keep a clean work space, and are courteous. I wish …
Met with the consultants, the crew showed up on time, finished the job a day early. Very professional, cleaned up after themselves, and fully explained everything afterwards. Props to Justin M. and Louis(sp). Would recommend them to anyone. for their foundation needs.
They did a good job my crawl space encapsulation and stand by their product.
Highly recommend Trotter. They did a great job on our crawl space and water proofing our basement. The gold team was very professional and kept a clean job site. They communicated each day what the tasks were and had me check their work that it was done to my satisfaction.
Very professional did a Great Job! Just a little expensive. But I feel I made the right decision with my selection for them doing the water drainage on my home
Very thoughtful and professional rep. Showed me everything that could be done to solve my problem.
Great job, very communicative foreman, excellent crew.
The staff is very knowledgeable and makes you feel like family. Zack quickly put me at easy about my situation and walked me through what needed to be done and the best way to do it. I will be using Trotter again for all of my basement needs.
Good advice, responsive to customer’s concerns. Polite and effecient workmen. Job completed as promised and more. This is our second project with Trotter. Would recommend them.
Had a good experience with Sean coming in and inspecting the leak in my town home. He was very professional and very helpful in assessing the problem and the source of it. Was polite and personable to work with.
I would honestly give more stars if I could and cannot recommend Trotter Company enough! For what has been a challenging situation, Trotter was a bright spot in the process and made things as pain-free as possible.
Justin and his crew did an amazing job. They worked tirelessly to finish the job, yet found the time to walk us around an answer all of our many questions. We’re very pleased with how everything turned out.
We were thrilled to have Trotter work with us again. We used them at our old house and they did an amazing job at our new house. I’m confident the work they completed will last for generations.
Thé Trotter gentleman that assessed and communicated with me were extremely professional and thorough in their explanations. The follow up work(drainage issue) done by another team of individuals was timely. The drain installed was messy …
Fred here…I would like to simply say that Tim L Red Crew delivered a job that was really beyond our expectations. We are exceedingly pleased with the waterproofing solution. Trotter is simply the only company we would choose for there …
My interactions with Trotter Company have shown a tremendous amount of attention to customer care. And their understanding of foundation issues, property drainage, and waterproofing was impressive even though I grew up around the …
The Gold Team (Led by Carlos) did an AWESOME job on three separate projects for us (crawlspace encapsulation with dehumidifier installation, the addition of French gravity drains, and repairs to one floor joist). I have never before seen a …
I was waiting to see whether the
Trotter folks would complete the job by putting the outfall pipe
a greater distance from the house. At one point they were going …
Everyone on the Trotter team was very professional and responsive. From Brian being able to come out and get the estimate done quickly, to Tim and the Red Crew getting the work done with time and precision. Great Work!
Working with Trotter was a great experience. We worked together to get the best solution for my home. At the conclusion of the work, I feel like we made a sound investment for our property. Also, note I did this work remote with the sales team and I am so grateful for their attention to detail and willingness to go the extra mile.
They did everything they said they would do and were very polite and professional.
First, Marc was knowledgeable and quickly answered all my questions on the initial visit. Second, Jim confirmed the proposed solution would be the best alternative for our basement waterproofing system and got us on the schedule the same …
Scott and Brian did an incredible job of assessing and identifying our water issue caused from poor grading toward our home. …
First, I want to say that the end result of the work was amazing and from the beginning, my prime contact, Zack, was amazing to work with in all respects. The crew who did the work was extremely professional, thorough and took extreme care …
One word describes Trotter best: thorough.
From the beginning, Scott was great in scoping out the level of effort/cost for …
The only complaint I have is that when the guys showed up, the foreman told me the job would take 20 minutes. For what we were paying, I was a bit shocked. He was quickly corrected by someone on the team and they were here for a few hours and did a great job. I would highly recommend Trotter!
Would highly recommend. Very responsive and professional in all aspects. We had flooding in our basement from intense storms. Trotter was quick to assess and provide 2 options (waterproof inside or water proof outside) with cost estimates …
Outstanding customer service. Every person in the company is very friendly and genuinely wants to help you solve your issue. So refreshing to have this type of service from all levels in the company. Their top notch customer service goes hand in hand with their top notch quality workmanship. Thank you Trotter!
I noticed cracks in the masonry of my house so I called Trotter and another foundation repair company for evaluation and estimate. Both companies are highly rated and the proposed cost of repair for both was about the same. I chose Trotter …
Trotters encapsulated my crawlspace. I had all of the big names out to evaluate and give me options. Jarrod with Trotters was not a hard pressure salesman like most of the companies. Made me feel comfortable with my decision on what can be …
From beginning to end, Trotter took care of my foundation issue. Joel was faster than other companies to reply and come evaluate my problem, and worked with me for a solution. He was very responsive and answered all my questions along the …
We were having a problem with water soaking the basement kitchen when we used the outside water spigot. We hadt a plumber here for 10min and had no idea what it was, gave all kinds maybe this/that and charged $75. James from Trotter came, …
Trotter has completed 3 jobs for me. All have been excellent!!! They always show up on time, finish on time, stay in budget (no upselling) and clean up so well that you would not know they had been there. They are highly professional group.
Marc and Jim did a great job explaining the process of waterproofing our basement. They answered all our questions and concerns. The team led by Gabriel was punctual, very professional and at the end of the job they left the basement spotless!!
We are very happy with our choice to work with the Trotter Company. They were prompt to come out and assess our foundation water problems and put in the effort to give us a quote same day. They were very detailed and clear about the work …
From beginning to end this was a great experience.
I contacted 4 contractors to do the work (1) my contractor who should have fixed …
We had a crew come out yesterday to put in a sump pump for our basement. The crew was amazing. They installed everything in one day and left the work area clean! I would recommend them a hundred times over. Thank you, Trotter!
We have used Trotter several times over many years for foundation repair, waterproofing, drainage, etc. They are excellent. If you want to make sure it is done right, call these guys (they will not be the least expensive). Our most …
We had Trotter out, specifically Matt Luyk out to our house to give us a quote on a crawlspace encapsulation. Not only was Matt on time, he was friendly, knowledgeable, and he took the time to look over our house as if it was his own. He …
Big shout out to Tim and the Red Team! Trotter installed drains to direct underground spring water towards a creek several years ago. Found water again, and standing behind their work, they showed up to make the necessary repairs. Very professional and great customer service. Thanks for everything!
We had a leak in a storage room that we had worked on for some time. Many things were tried but none worked well enough so I called Trotter.
James Tuggle came out and did an inspection/estimate for the job. He was …
Very Satisfied. Trotter came back to a second job for me and upon inspection of their first job, the site manager, Scott, saw a few things he was dissatisfied with, he stated the work is guaranteed for life. A small amount of clay seemingly …
This may be a bit of a different review in that I have never hired Trotter Company. But for the second time, I called them due to water in my basement and BOTH times, they explained why the water was there and how I could easily correct …
Trotter came out to our property, assessed our exterior water flow situation and recommended a dry creek bed. The folks we worked with were very professional and accommodating and open to addressing our questions and concerns with the several versions of the solution presented. I would absolutely use them for future needs!
Shane and the Blue team did a wonderful job waterproofing my home yesterday. After my home flooded months ago I contacted Trotter for an estimate since my family members have used them for years. The representatives on the phone, in …
Wonderful experience and excellent quality work
Alex was great with showing me exactly what I needed. The team did exceptional work!!!
The old saying is true, you get what you pay for. While Trotter was more expensive vs competitors that came out for estimates, they were highly recommended from a friend. The job they did was great and I was shocked how quickly it was …
We had Trotter Company out to replace two damaged support structures in the basement of our condo community. Trotter was professional and patient throughout every step of the process, from the inspection to installation and project …
We’re first time homeowners who had some serious water issues in our basement after the weeklong rains. We interviewed numerous companies and each one offered a completely different solution. We had to make a call and would have gone with …
Trotter waterproofed my basement two years ago, and I have so enjoyed not having to worry about my basement flooding! I didn’t encapsulate my crawlspace at the time as there were no issues with moisture. However, as time went on, I could …
I have an 1890 farmhouse that is in great shape but had some foundation issues. I could not be happier with the service provided by Trotter. Everyone was friendly and professional. Carlos and his crew were great. They were on time, …
The folks working for Trotter did a first rate job on two houses. They finished ahead of schedule and on budget with very professional technical work and spotless cleanup. A great company to do business with and we will likely use them on other jobs now that we know them.
This is the 2nd time having Trotter come out for a job at my house (different issues) and cannot say enough good things about them. The crew showed up on time, covered everything as to not make a mess, cleaned up after themselves and when …
We had Trotter out to address some waterproofing needs as well as some structural repair. I could just couldn’t be more impressed with how great a job they did! They came in and did everything on budget and well within the time frame. All …
I would highly recommend Trotter due their expertise, quality of work, ability to communicate the issues and solutions and reasonable timelines for completion of the project. After meeting with several companies, I chose Trotter to fix the …
To address storm water drain age issues in our backyard, we hired Trotter to put in 2 catch basins, attach gutter downspouts and run underground drainage to the street from the catch basins. Brian at Trotter came out and reviewed the …
From the start Trotter provided us with excellent service. Our initial call to them was professional, courteous & included critical information for us to make the decision to go with them. …
The crew from Trotter was amazing. They arrived on time, worked hard and explained everything that was going on. They took the utmost care to prevent damage to my driveway, grass, patio and home as they worked and then left the work areas …
We needed the house waterproofed as the previous owner did a fix that actually caused the issue. The Trotter team came and gave an estimate slightly higher than others but much more detailed plan to address my specific issue. I could not be happier, the end result looks better than when they started
Used Trotter for two different basement leaks. Great service and results. Well worth the investment. Dave T
I am so pleased to post a comment about the Trotter Company! From beginning to end I could not have met nicer people. They have restored my faith in hiring professionals to work on my house. I was having difficulty with musty smells in …
We called Trotter because we noticed water coming in our finished basement from outside. Brian came out and diagnosed the leak promptly, which was an easy fix I could do myself. Brian was courteous enough to spend the time explaining the …
Great experience with everyone at Trotter! Louis, David and the install team were great and did such an amazing job with the encapsulation and drain system! Drew, and Jim Kitchens were awesome with getting us all set up with a quote and gave us all the best options we needed to move forward. I highly recommend Trotter.
We had some pretty major water leakage in our basement that got exponentially worse in the span of a week and caused some major horizontal cracking very quickly – quite scary. Trotter came out and in two days regraded the yard, installed a …
Exceeded My Expectations
Finding the right company to fix my home’s foundation was a huge job and …