Staff legitimately couldn’t figure out how to handle my money properly after doing the same thing every month for years, went to ICCU and feel it’s much better overall.
Called in at the end of the day for some last minute banking transactions.
After 20 minutes on hold I hung up. The Credit Union can do better than this. What happened to customer service.
TruGrocer FCU is a fantastic financial institution. I found them easy to work with & their customervice is exemplary. Unlike other banks you can reach a real person without going through a series of choices none of which pertains to you. …
I have always received great customer service! I closed my ICCU account precisely because they acted more like a bank than a credit union. TruGrocer is a real credit union.
Trugrocer is a throwback to how customer service should be. They are local and they know your name when you walk in. I cannot say enough good things about my experience banking with them over the past 20 years. I highly recommend them.
I dealt with Denise Bardwell in the Orlando office for years while I lived in Florida. Now I know Jennifer Finn in the Bedford, TX office and have the same feeling with her that I did with Denise. I feel like I have a friend who is looking …
What a great credit union! When I walked in, I was immediately greeted by the lovely ladies at the teller line. I went in to cash my check from my employer and I am seriously considering banking with Trugrocer now.
I have been a member of TruGrocer FCU for over 20 years and have received nothing but outstanding customer service at every level. Even though I now live out of state, I continue to use TruGrocer for its many benefits and excellent service. …
I love Trugrocer. I have been with them since 2000. They truly are the best. They have the best customer service a customer could ask for. Katrina Shaw has been there for me and my family for years. She is truly the best loan officer we …
Horrible customer service By Tammy! Seriously you don’t hang up on a customer rude and unprofessional ugly attitude.
Staff legitimately couldn’t figure out how to handle my money properly after doing the same thing every month for years, went to ICCU and feel it’s much better overall.
Not my real name on my profile..but ive been banking at Albertsons fed credit union since 1981. Ny only wish would be if th
Called in at the end of the day for some last minute banking transactions.
After 20 minutes on hold I hung up. The Credit Union can do better than this. What happened to customer service.
TruGrocer FCU is a fantastic financial institution. I found them easy to work with & their customervice is exemplary. Unlike other banks you can reach a real person without going through a series of choices none of which pertains to you. …
I have always received great customer service! I closed my ICCU account precisely because they acted more like a bank than a credit union. TruGrocer is a real credit union.
Always friendly staff and Rene, Branch Manager is Awesome and willing to go an extra mile
Trugrocer is a throwback to how customer service should be. They are local and they know your name when you walk in. I cannot say enough good things about my experience banking with them over the past 20 years. I highly recommend them.
I dealt with Denise Bardwell in the Orlando office for years while I lived in Florida. Now I know Jennifer Finn in the Bedford, TX office and have the same feeling with her that I did with Denise. I feel like I have a friend who is looking …
What a great credit union! When I walked in, I was immediately greeted by the lovely ladies at the teller line. I went in to cash my check from my employer and I am seriously considering banking with Trugrocer now.
I have been a member of TruGrocer FCU for over 20 years and have received nothing but outstanding customer service at every level. Even though I now live out of state, I continue to use TruGrocer for its many benefits and excellent service. …
I love Trugrocer. I have been with them since 2000. They truly are the best. They have the best customer service a customer could ask for. Katrina Shaw has been there for me and my family for years. She is truly the best loan officer we …