This was my favorite bank until it wasn’t. I would not recommend this bank to anyone at this point. So disappointed in the changes I have seen over the past couple of years.
This is my 3 bad experience with them,
The first was a car loan, I applied for a car loan, called back in the morning to check status, it was still processing. So I decided to apply with Alaska USA …
Its almost as if this credit union doesn’t want your business.. The staff lacks knowledge for even the basic lending/banking needs. I had to call multiple times to speak with a manager explaining my situation and what their staff was …
Worst bank ever and the customer service in Juneau doesn’t know what they’re doing. I was in other state trying to deposit my paper cheque and they told the only option to deposit it is through physical mail to the building although there’s …
Terrible customer service in this town
Its a bank how am I supposed to review it
Slow in response but nice enough employees.
Cost cutting customer service. Sad to see because they were once fantastic to work with.
Once you knew the correct phone number, service was great.
Love this bank so so much! Ashley is great!
Never EVER come here. Just trust me. Run the other way.
This was my favorite bank until it wasn’t. I would not recommend this bank to anyone at this point. So disappointed in the changes I have seen over the past couple of years.
This is my 3 bad experience with them,
The first was a car loan, I applied for a car loan, called back in the morning to check status, it was still processing. So I decided to apply with Alaska USA …
Its almost as if this credit union doesn’t want your business.. The staff lacks knowledge for even the basic lending/banking needs. I had to call multiple times to speak with a manager explaining my situation and what their staff was …
Worst bank ever and the customer service in Juneau doesn’t know what they’re doing. I was in other state trying to deposit my paper cheque and they told the only option to deposit it is through physical mail to the building although there’s …