Tucker Psychiatric Clinic offers behavioral health treatment to individuals and families in our facility in the Boulders Office Park in Richmond, VA. See more
I have been going here for years and this office not only sends you to a voicemail when you call to schedule when you call to address issue they hang up on you
I been taking gabapentin for a while and now im stuttering he knows it do this, been stuttering for 25 hours and I’m not happy about it if don’t go away it’s not going to good, I had nothing wrong me to take that drug
Been going there for five years called the day to get my medication adjusted and the receptionist was very rude and arrogant towards me for no reason at all just trying to get my medication adjusted very unsatisfied.
Dr K regularly demonstrates empathy and intelligence as well as a familiarity with his field. The administration has been a bit of a mess occasionally, but I’m sure managing all of that isn’t easy, especially with it being part of a complicated and often frustrating system known as the healthcare industry.
Dr. Curtis has helped me for a long time. He’s usually on time and takes enough time to listen. I think all of the office staff are very efficient at the jobs they do and are very friendly.
Very nice physilaty & the staff/nurses are awesome!!! Especially a Rn named Alexa who helped me the most!!! I couldn’t have made it through my suboxone detox without her💖💖💖 Thank you so much Alexa 😊😊 You are definitely nurse of the year in …
Top shelf mental healthcare and they accept Medicaid. Haven’t had a single bad experience here in 10 years anywhere from the front desk to the amazing doctors that have been with me every step of the way.
This place has helped some of my closest family members. But the lady who is in charge of scheduling new patients is extremely difficult to deal with. She tells you to call back at later dates only to tell you they have no openings. I know space can be limited but to abuse your system to avoid doing your job is absurd
I have been going to this practice for 20 years. That alone should say it all, but I will say I have always been treated with kindness, respect and dignity.
Dr. Spanier has saved my life many times over.
What do you get when you cross a mentally ill loner with a Dr.’s office that doesn’t remind people of missed appointments or impending prescriptions running out with no opportunity for refill? 🤡 …
This place is straight terrifying, clearly they get money for institutionalizing people. after having a minor conflict with my current doctor over a brand of prescription i have been on for over 15 years i went here to ‘switch doctors’. …
When I first started coming here seeing Dr. Kernodle I was fresh out of the Army Rangers and had just served two years in Iraq & prior to that I was in 2 other war zones and was suffering from severe PTSD, severe panic attacks, severe …
The actual medical care provided by this practice is excellent. However, the administrative staff is absolutely horrible. They move extremely slow and provide poor customer service. The practice is very old school and outdated — most of the administrative staff could be replaced by a computer.
I called to get an appointment and a person named “Bonnie “ showed excellent empathy skills and really worked with me to get an appointment. On my weakest day, she was a godsend. I am going today for the appointment but I wanted to acknowledge her help!
My doctor, Dr Jennings is one of the best doctors I have had the chance to work with. I have been to a few differen doctors and he is the only one that takes the time to get to know you. He is able to “read” & “understand” people in a way I …
The psychiatric care is great. The office side isn’t great, but they’re improving. I actually got an appointment reminder for the first time ever a few days ago.
Dr K did run late but psychiatrists often go over time depending on the patient’s needs. He was friendly, Inquisitive, patient, attentive and knowledgeable. I fully recommend him. I’m a senior citizen and felt very cared for.
I see that based off of the other comments I’m not the only one who believes the customer service of this office is absolutely terrible. My review and 2 stars is solely based on the lack of professionalism exhibited by the administrative …
I have been treated by Doctors at Tucker Psychiatry for over fifteen years. The doctors are the best. The staff has always been caring and helpful. I am receiving TMS treatments and they have helped my depression more than I can say. I highly recommend Tucker’s.
Called 2 weeks ago for information for someone to schedule an appointment and was told the Dr was seeing new patients being booked mid-late November. The friend I was helping called right back to make an appointment and was put to …
Dr. Gould and dr.hall are awesome doctors. Extremely friendly and helpful to get you back on the right track. HOWEVER, the receptionists are very rude, the wait time once you get in the office is 30 mins at best. I’ve been in there for 2 …
I’m going to ask that you do not take this “one” star and assume it’s because of the doctors… My childs doctor, Dr. Hall, is fantastic. Best around. My one star is the horrible service in this office when I try to call. The chance of …
If anyone is on the search for a psychiatrist in Richmond, avoid Dr. Jennings at Tucker Psychiatric like the plague. I waited an hour past my appointment time for him to imply that pets are not family (I’m a veterinary professional and he’s …
Called about a month ago to set up an appointment and it took three weeks for them to call me back. They originally told me it was going to be in September, which made me nervous because I’m completely out of medicine but instead they just …
They make it a nightmare to fill my anxiety med every month. I don’t ask for early fills. Every month on the dot they’re “surprised” I don’t want to just suddenly withdraw from a benzo. Total garbage.
I came to an apt two times ago for an appointment that had been cancelled with no notification – no email or call. I called and rescheduled an appointment and received a $25 fee. The next time I rescheduled, I received a $40 fee for the …
I’ve seen 2 different doctors, neither cared. I’ve been seen 2 1/2 hours late and straight up forgotten and the receptionists are no better. I’ve had one laugh in my face when I asked for a refund for my copay when I decided to leave …
I play hell trying to get my prescription from them every month and it’s never on the same date I have to keep calling over there to remind them I guess the the old crows in there have altimers..
I have personally had a good experience with this clinic. The staff has been very polite and helpful and they do try their best to help you with questions you might have. …
appointments are nearly impossible to schedule due to the phone never being picked up. I can’t even count the number of times I’ve called with no response or have been hung up on after being transferred. incredibly frustrating and …
I have been seeing Dr. Gould for quite some time now. I was diagnosed with Mood Disorder and ADHD by my primary, and he recommended this clinic for my psychiatric care. It has been an excellent experience with Dr. Gould. He is very helpful …
My doctor is fine, but the office’s efficiency leaves a lot to be desired. The wait time is always ridiculously long and it often takes several calls from myself and my pharmacy to get a prescription refilled. If they’d address the …
Horrible place! Always running late. Went 7 days without meds because I was unable to reach anyone with no phone call back. Went through Horrible withdrawals
Efficient, effective, professional and eagerly helpful Office personnel and Providers. In my 10 years, it has been easily executed to leave a message and request a callback from the Provider, handle billing, schedule appointments; reminders …
I’ve had nothing but a positive experience. My medications are auto refilled.
No withdrawal because I RESPECT MY DOCTORS AND DONT TAKE MORE THAN NEEDED AND LET THEM KNOW WHATS GOING ON WITH ME. NOT TRY TO MANIPULATE A PHD into giving me a …
Until recently I was a patient here for 6ish years. Not a single thing has changed in that time. This office is consistently frustrating and borderline incompetent at times. I have no issues with the psychiatrist I saw. He was plenty good. …
Great place
Quiet and efficient, prompt and friendly service.
Always kind and prompt service from the office!
Dr. Richard Curtis saved my life more times than i can count period…..
The wait is always to long. Usually waiting at least an hour for a 10 minute appointment.
I’ve not had a bad experience here, I would definitely recommend.
I have been going here for years and this office not only sends you to a voicemail when you call to schedule when you call to address issue they hang up on you
Doesnt matter what you are dealing with, they cant get new patients in
Literally waiting here for an appointment that was over an hour and a half ago. This happened every time. I’m not coming back again.
Do not ever expect your doctor to be on time. After 2 hours of waiting, I rescheduled.
I been taking gabapentin for a while and now im stuttering he knows it do this, been stuttering for 25 hours and I’m not happy about it if don’t go away it’s not going to good, I had nothing wrong me to take that drug
Experience with several doctors here. Stay away. In my opinion, unprofessional and dangerous.
If you don’t get a morning appointment you can have a bit of a long wait sometimes but Dr. Gould is fantastic
Been going there for five years called the day to get my medication adjusted and the receptionist was very rude and arrogant towards me for no reason at all just trying to get my medication adjusted very unsatisfied.
Dr K regularly demonstrates empathy and intelligence as well as a familiarity with his field. The administration has been a bit of a mess occasionally, but I’m sure managing all of that isn’t easy, especially with it being part of a complicated and often frustrating system known as the healthcare industry.
Dr. Curtis has helped me for a long time. He’s usually on time and takes enough time to listen. I think all of the office staff are very efficient at the jobs they do and are very friendly.
Very nice physilaty & the staff/nurses are awesome!!! Especially a Rn named Alexa who helped me the most!!! I couldn’t have made it through my suboxone detox without her💖💖💖 Thank you so much Alexa 😊😊 You are definitely nurse of the year in …
Top shelf mental healthcare and they accept Medicaid. Haven’t had a single bad experience here in 10 years anywhere from the front desk to the amazing doctors that have been with me every step of the way.
This place has helped some of my closest family members. But the lady who is in charge of scheduling new patients is extremely difficult to deal with. She tells you to call back at later dates only to tell you they have no openings. I know space can be limited but to abuse your system to avoid doing your job is absurd
I have been going to this practice for 20 years. That alone should say it all, but I will say I have always been treated with kindness, respect and dignity.
Dr. Spanier has saved my life many times over.
What do you get when you cross a mentally ill loner with a Dr.’s office that doesn’t remind people of missed appointments or impending prescriptions running out with no opportunity for refill? 🤡 …
This place is straight terrifying, clearly they get money for institutionalizing people. after having a minor conflict with my current doctor over a brand of prescription i have been on for over 15 years i went here to ‘switch doctors’. …
When I first started coming here seeing Dr. Kernodle I was fresh out of the Army Rangers and had just served two years in Iraq & prior to that I was in 2 other war zones and was suffering from severe PTSD, severe panic attacks, severe …
I’ve been going here for psychiatry for years now. And it has benefited me so much, and has helped me with many difficulties in my life! 😀 …
The actual medical care provided by this practice is excellent. However, the administrative staff is absolutely horrible. They move extremely slow and provide poor customer service. The practice is very old school and outdated — most of the administrative staff could be replaced by a computer.
I called to get an appointment and a person named “Bonnie “ showed excellent empathy skills and really worked with me to get an appointment. On my weakest day, she was a godsend. I am going today for the appointment but I wanted to acknowledge her help!
My doctor, Dr Jennings is one of the best doctors I have had the chance to work with. I have been to a few differen doctors and he is the only one that takes the time to get to know you. He is able to “read” & “understand” people in a way I …
The psychiatric care is great. The office side isn’t great, but they’re improving. I actually got an appointment reminder for the first time ever a few days ago.
Dr K did run late but psychiatrists often go over time depending on the patient’s needs. He was friendly, Inquisitive, patient, attentive and knowledgeable. I fully recommend him. I’m a senior citizen and felt very cared for.
I see that based off of the other comments I’m not the only one who believes the customer service of this office is absolutely terrible. My review and 2 stars is solely based on the lack of professionalism exhibited by the administrative …
I have been treated by Doctors at Tucker Psychiatry for over fifteen years. The doctors are the best. The staff has always been caring and helpful. I am receiving TMS treatments and they have helped my depression more than I can say. I highly recommend Tucker’s.
Called 2 weeks ago for information for someone to schedule an appointment and was told the Dr was seeing new patients being booked mid-late November. The friend I was helping called right back to make an appointment and was put to …
Dr. Gould and dr.hall are awesome doctors. Extremely friendly and helpful to get you back on the right track. HOWEVER, the receptionists are very rude, the wait time once you get in the office is 30 mins at best. I’ve been in there for 2 …
I’m going to ask that you do not take this “one” star and assume it’s because of the doctors… My childs doctor, Dr. Hall, is fantastic. Best around. My one star is the horrible service in this office when I try to call. The chance of …
I gave one star because I can’t rate lower.
I was referred to this place by my MD. I showed up at the time and date set up …
If anyone is on the search for a psychiatrist in Richmond, avoid Dr. Jennings at Tucker Psychiatric like the plague. I waited an hour past my appointment time for him to imply that pets are not family (I’m a veterinary professional and he’s …
Called about a month ago to set up an appointment and it took three weeks for them to call me back. They originally told me it was going to be in September, which made me nervous because I’m completely out of medicine but instead they just …
They make it a nightmare to fill my anxiety med every month. I don’t ask for early fills. Every month on the dot they’re “surprised” I don’t want to just suddenly withdraw from a benzo. Total garbage.
I came to an apt two times ago for an appointment that had been cancelled with no notification – no email or call. I called and rescheduled an appointment and received a $25 fee. The next time I rescheduled, I received a $40 fee for the …
I’ve seen 2 different doctors, neither cared. I’ve been seen 2 1/2 hours late and straight up forgotten and the receptionists are no better. I’ve had one laugh in my face when I asked for a refund for my copay when I decided to leave …
I play hell trying to get my prescription from them every month and it’s never on the same date I have to keep calling over there to remind them I guess the the old crows in there have altimers..
I have personally had a good experience with this clinic. The staff has been very polite and helpful and they do try their best to help you with questions you might have. …
appointments are nearly impossible to schedule due to the phone never being picked up. I can’t even count the number of times I’ve called with no response or have been hung up on after being transferred. incredibly frustrating and …
I have been seeing Dr. Gould for quite some time now. I was diagnosed with Mood Disorder and ADHD by my primary, and he recommended this clinic for my psychiatric care. It has been an excellent experience with Dr. Gould. He is very helpful …
My doctor is fine, but the office’s efficiency leaves a lot to be desired. The wait time is always ridiculously long and it often takes several calls from myself and my pharmacy to get a prescription refilled. If they’d address the …
Horrible place! Always running late. Went 7 days without meds because I was unable to reach anyone with no phone call back. Went through Horrible withdrawals
Efficient, effective, professional and eagerly helpful Office personnel and Providers. In my 10 years, it has been easily executed to leave a message and request a callback from the Provider, handle billing, schedule appointments; reminders …
I’ve had nothing but a positive experience. My medications are auto refilled.
No withdrawal because I RESPECT MY DOCTORS AND DONT TAKE MORE THAN NEEDED AND LET THEM KNOW WHATS GOING ON WITH ME. NOT TRY TO MANIPULATE A PHD into giving me a …
Until recently I was a patient here for 6ish years. Not a single thing has changed in that time. This office is consistently frustrating and borderline incompetent at times. I have no issues with the psychiatrist I saw. He was plenty good. …