Tufts Medical Center is an exceptional, not-for-profit, 415-bed academic medical center that is home to both a full-service hospital for adults and Floating Hospital for Children. Conveniently located in downtown Boston, the Medical Center is the principal teaching hospital for Tufts University School of Medicine. Floating Hospital for Children is the full-service children’s hospital of Tufts Medical Center and the principal pediatric teaching hospital of Tufts University School of Medicine. Tufts Medical Center is affiliated with the New England Quality Care Alliance, a network of more than 1,800 physicians throughout Eastern Massachusetts.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
800 Washington St, Boston, MA 02111
Wonderful people to take care!!!!
Hospital staff is disgustingly rude
So condescending
exl lent in my high risk peegnancys
Great hospital in Boston!
Terrible. Do not recommend.
Good doctors n staff
Very good
Dr. Douglas D. Payne ohhhhhh
General Internal Medicine is outstanding!
Big long lines to get tested
Strong commitment to patients/staff by employees
I work there and there are sexy ass. Ladys work there
Not as big as MGH but still good
The staff is friendly and professional, and the wait times are short.
Worst hospital you have to be dieing for them to help you
One of Boston’s many big health care facilities.
World-class care, competence, and professionalism.
Tufts medical center is really great hospital 😘😘 …
Lost a tooth here. If anybody finds it, please let me know.
Terrible experience
they up/overcharge people with insurance because they can
I enjoyed the service they provided to my family
You got to have money money money and they aint afraid to ask you while your dying 🙂
I always had great experiences here. Knowledgeable staff, convenient location.
Excellent care available. Culturally responsive services.
Nothing short of great st the neuroscience dept.
Customer service is spotty. Sometimes it’s great other times not so much.
I love care they give. The staff is wonderful so nice
Fraud!!!
They try to misguide the innocent people,
Put unneseesary bills,
Poor customer service
Excellent care for my mother.
The automated system says “Your call will be answered in less than 1 minute”. Why have I been on hold for 20 minutes?????
Met with some Mathematicians and Physicians to work on research combining biology math and programming
The weight and wellness center is a class act! The dieticians there are awesome!
could use some improvement
Charged me Hundreds of dollars for a procedure I never had and refused to acknowledge mistake
The veterinary branch of this school is awful!!
Good
I been there gyengogly . And the doctors and nurses were real good. Good care.
Two month wait period to see a primary care nurse? No thank you.
Very bad experience today when my sister’s she have appointment is at 11:30 and was canceled I don’t now and nonobody told me
No stars. Don’t go here if you need anything. Bad area too
Billing is unhelpful, they ignore insurance companies. Won’t connect you to anyone who can help.
I am a Tufts alumni and I can tell you they will never see a dime of donation from me, the entire experience at the er was a huge disappointment
My great-grandma came to the this hospital twice before she went to rehab in Quincy.
This is the worst hospital to suggest to anyone. The wait is horrendous and the staff could care less about your visit. Choose a different hospital
Amazing team here … the level of care, professionalism and communication has been off the charts. …
They poked me with a needle and told me it was dirty. Then tied me to a bed and tried killing me. Wouldn’t recommend this place to ppl that wanna live.
Person name Julie from Ophthalmology Referral Coordinator is so rude and intense to Discriminate.
I have nice and memorable moments with tufts medical center that will be never forget.i feels best of the best
Good christ. I tried calling a surgery patient and got an earful of static. WTAF.
I was a MS patient and neurology Department and I was dropped for no reason apparently when you have the State Insurance They Don’t Really Care
3 hours in counting in the ER, literally still in the waiting room for 3 hours so far in pain because of a bunch of abscesses. Horrible wait.
HI I RECENTLY BROKE MY RIGHT ANKLE AND THE ORTHOPEDICS DEPT ESPECIALLY DR.RYAN WHERE EXCELLENT THE CARE DESPITE THIS PANDEMIC THEY WERE WONDERFUL EXCEPTIONAL CARE THE BEST
Very unprofessional terrible i has kidney stone taken out. Worst hospital i have ever been to.
The doctors and nurses were very helpful and very understanding with my situation
Got a Roman candle stuck on my anal canal they had it out not question asked this time…haha lest hope there isn’t a third. Long wait but they got Ritz in the vending machine
I had not been able to see my PCP for more then 8 months and when I needed a specialist for my redness -itching eyes I was told I needed to wait more than 1 months.
Dr Jackson in pedi general surgery is the best I will always trust him with my child’s life
Amazing doctors and nurses. I had to be hospitalized once and they took great care of me.
Called about weekend/evening appointments advertised on their website and answering machine. Woman answering told me they don’t do those times and hung up on me. :'(
The labor and delivery nurse’s are the best l had the best experience there’s would definitely go to Tufts again the staff is amazing
I have gone to Tufts Medical Center for years and they are the best. My Primary Care Physician is a fantastic Doctor.
Whe are in the waiting room for 8 hours for a heart surgery and nothing yet this is the the worst I’ve seen of América and Guess what I went to complain and the nurse told me I was preaching to the wrong choir, how professional
They restored my eye sight back…that is all I have to say…miracles, miracles, miracles. I owe him or them my life.
My thank you isn’t enough for them. …
Wonderful experience in outpatient surgery Encountered friendly and professional people from arrival to departure. Thank you Tufts Medical.
Aside from the ER, the hospital is amazing with all doctors and nurses doing everything they can to provide their patients with top quality care.
Doctor always late 30 – 60 min every single time me and my wife have an appointment down there. We have complained…..but no one cares and the lack of customer service is vast.
I was going to my appointment at Tufts Medical Center neurology when we had a horrific accident on the highway in the Brockton area I was transported to Tufts and the driver of the car was also transferred it was it was horrifich and the driver and th
Tufts Floating Hospital for Children is the place to go for child care with a ER and everything a sick child needs without the hassle of the other Hospital for Children.
I must say i was bit scared from reading off the reviews but the team came out to be the best i have ever had. Great attention , very friendly , they find solutions pretty quick everything was just At i loved it ! Thank you guys
They have saved my life and improved my quality of life on many occasions!! I know I am as safe as I can be as soon as I enter their doors!!
HORRIBLE. I’ve been in a hall waiting for over 4 hours and they haven’t done anything. I can’t eat and they want to send me home. The nurses are super rude. Would never come back
newborn daughter was unfortunately transported there for respiratory issue leaves jordan 7pm dosent arrive totuffs till almost11pm .next we go visit her to find tuffs had taken it apoun themselves to start a withdrawal treatment for a baby …
The front desk staff are very rude and impatient. Had many very bad experiences here
i want to thanks the labor and maternity staff for their kindness and profesionalism in takencare of my daughter for 24 hours while she had been in trauma accident, thanks god everyting went well not complications at all but they were very …
Impossible to reach the right person, When u reach someone, they act like it is a big deal to talk. 2 hang ups and multiple transfers in the REGISTRATION Department!!!
They are charging me around $700 for a pediatrician visit, due to my daughter clavicule frature and the doctor didn’t even saw her,very bad service .
Take care of my Brother David Stone! He’s served our country and is one of my best friends! I gave you five stars! Now earn them! ⭐️⭐️⭐️⭐️⭐️
They don’t have enough money to hire more people to answer the phone so I can pay my bill? On top of that, I’m calling to pay off the full amount and they were really RUDE!
Horrible experience with the orthopedic department.
Same with financial office no one knows what they are doing. I was in the hospital for 3 hrs not a single person could help. If they say they’re going to call you back they never will
Excellent service, EVERYONE had phenomenal bedside manner, receptionist, admitting, doctors, med student, nurses and techs! In and out! I also like the computer check in!
Not the best, they turned me away when I was starting to blackouts had lost 40 pounds lost alot of muscle all I needed was rehab and tlc. Go to rhoad island instead. Boston is a joke
Was great experience , to have was little boy with 32 weeks , nurses was very nice , doctors knowing what they doing explananig everything could be better hands thanks the Lord Jesus Christ form great tufts medical center team
Dr Mackey & Dr Chatterjee performed a miracle on my Dad – Would refer anyone to these amazing men! His outcome could have been life changing, and they made him new again!
~Kristine Dubuque Ortega
check out the view from the top of the parking garage. also loved my doctors there. well 2 out of 3
A 15 min visit cost my insurance company $3000 (not including the doctor). Waiting for the itemized bill. A rip off.
I arrived at tufts with a gash in the forehead, blood all over my hands, face and neck.
No one asked if they could clean me up , nice staff though.
I was there for nearly 5 hours still waiting for them to stitch me up smh.
Excellent service was provided. The staff was so cooperative and helpful . Moreover , all the facilities were provided then and there and we didn’t have to be worried about anything. The staff handled everything in such a calm manner .
Excellent hospital, doctors and nurses alike. Doctors aren’t uppity like the community hospitals, they answered my questions and treated like a person. I use the endocrinology dept mostly.
I was on the inpatient psychiatric unit. This was the worst hotel i’ve ever been to, no amenities, the food was awful, the coffee was complimentary but awful. 10 out of 10 would not recommend.
Line for covid is horrible but so great when it comes to results. You find out the next day. Expect to wait 3-5 hours in the freezing cold. Be prepared. …
Don’t pay attention to ratings. I would like to thank tufts medical intensive care and nurses who took care of my mom she suffered a stroke and they took care of her well not trying to get into details now she’s home. Thanks once again!
Cardio 6th floor Tufts Medical Washington st. Boston…lil Faith exceptional and friendly. Dr A.Vest and staff for stress test …very pleased with how well they all cared about me not just my medical problems…a bunch of great people…caregivers 🤠👣 …
My procedure went extremely well! All the nurses and doctors were so nice and made sure I felt comfortable the whole time.
Ridiculous experience with eye surgery today. The level of disorganization on all levels was so unprofessional. Do yourself a favor and go somewhere else.
I understand they’re busy and I would usually side with health care workers during such a terrible time but the service I received was incredibly rude and unprofessional.
Don’t come here if you want a fast admittance into the ER. They are slow and even though they’re helpful, the speed at which they help you is unbelievably slow. So slow.
I was in the emergency room on Monday, I got the worst service ever from one of the doctor in the ER. I’m pregnant with blood sugar problems but I got kicked out with no medical help.
John Querques, MD… worse team ever worked with in my life. The care they provided my mom was unacceptable. The team did a horrible job with communication. Please stay away from this hospital.. worse customer service ever!
The emergency department is horrible. They would not give me water for hours on end. Then the psychiatric resident made me wait over 3 hours to get reevaluated. Would give 0 stars if possible.
I couldn’t eat anything, i was almost faiting, and i was in a lot of pain. It took hours for them to see me, then i stayed the whole night answering questions and waiting and then they just tell me to schedule an specific doctor and send me home as i was before.
I was mis diagnosed by Beth Israel Deaconess Hospital doctor Amatruda dr. Lee I saw over 10 BIDMC Dr’s who told me I was inoperable and continue to be paralyzed. I was in bed for over 3 years. At the height of it I was told by a BIDMC DR …
Worst place to give birth. If you have a previous history of depression, they’ll act like you’re a mental patient. They also falsify your records. Don’t go.
Best hospital I’ve ever gone to and the care is a 5 star but it should be a perfect 10
May/20 We vaccinated at Tufts Medical Center.All of medical staff are very helpful and nice.
I’ve been with this hospital for over 30 years and there is no other Hospital that I would ever go to. The doctors and nurses are amazing, some might do things that you don’t like but I believe their motto is saving a life is top priority.
I was med flighted there after a fall were I suffered a severe spinal cord injury and shattered feet and ankles. I went into surgery paralyzed from the waist down. I woke up not paralyzed and have made a full recovery. They performed a …
Best hospital in the northeast!! Was seen here since the age of 6 months..Saved my life more than a couple times!! Dr. Hedi smith is an angel, Dr. libby was great! Dr hackford, saved my life!!
Great surgeons,and good patience nurses,
I was treated there and they took great care of me …
PG5N unite ,thank you very much for dealing with my grumpiness and for set me up …
This Hospital its most wors Hospital i seen in my life most staff and Nures are so unprofessional and its unhelpfull I realy do have bad experience with them in labor and delivery unit . …
Great Doctors but horrendous office staffing!! I’ve been going to this hospitals for a couple years now since I work close to the area but I cannot take it any more. There are better options. I guess I have to do my research and find another hospital with a more friendly and efficient office staff!
Visiting mom right now. She has no water to drink. No pitcher or cup. Nothing!! I was spokesperson for her. Never received a phone call to tell me what was going on. Good luck on your visit here
It’s not the flashiest hospital but everyone who works here that I have come across is kind and good at their jobs. I feel safe and respected here.
Finding my friend who was hospitalized here was easy, the information staff were very helpful.
However their website LIED about how late the Atrium Gift Shop was open till. …
I quite literally owe this hospital my life. I came in an inch from dead, and they invented a whole new way to save me, on the spot. Every doctor and every nurse cared for me with warmth, attention to detail, and superb medical practice, …
After taking my daughter there for 24 years, I will never set foot in that hospital again!!!! Dermatology is the worst department for any kind of care, nevermind if they are challenged with a condition that is rare….they take a biopsy …
The ER is great and tricks you thinking they are going to listen to you and help you. I have gastroparesis and feeding tubes. So far since being admitted I’ve been called a drug addict and asked why don’t you just eat? I wouldn’t have …
Terrible hospital for pediatric sedation. Was not offered mask laughing gas or sedation before an iv. Nurse Diane could not see my sons vein and just kept trying. I will not go back to tufts in the future.
I take my son to the dermatology. She didn’t get done the problem he has and then they send me a bill $243 and say was my responsibility. I’m so mad 😡 because I ready did my copayment and the Doctor didn’t her job well!!!! …
Update as of May 5, 2021: SIX weeks ago I requested they release my medical records to my new provider and their records department seems to have “lost” the request. Classic. Terrible hospital. Repeatedly filled the wrong prescriptions that …
My experience here for simple primary care has been poor. The physicians are great, but basic facilities like working wifi are lacking. This is something you expect in the 21st century. Sorely disappointed by my experience.
On April 7, I spent 12 hours in the recovery room waiting for a bed after a procedure, I include the times spent there (10:57am to 11:00pm) lest I omit any names. This pertains to ALL nurses on duty during the stated time period . I cannot …
Be cautious!! At least one doctor here (Allison Neitzel, MD) openly and actively seeks to silence second opinions. I personally would avoid at all cost.
Great hospital with really amazing doctors and nurses! As someone with a rare but life threatening disease and a common heart defect I know I am in good hands. Have been going here since I was literally 4 days old and continued as an adult.
Son was diagnosed with seizure disorder days after first seizure in June 2013. Followed up a month later with EEG and other tests. Staff went out of their way to make my son as comfortable and relaxed as possible; as well as my husband and …
I was needed to do a x rays for a application， there are some problems involved and could be messy. However the doctors are REALLY friendly and Helpful. I used to go to beth israel, But i found that tufts is MUCH BETTER for its waiting time, efficiency. I will definitely choose this one next time. Fabulous experience!
My 81, now 82, year old Father broke his ankle last September in his assisted living facility and had surgery at Tufts. After two casts it finally came off and he was in a boot. However upon the boot being removed we noticed his repaired …
charged $800 for a 5 minute check up by Isha Tiernan, Dermatologist, when I was told it would be a regular office visit fee by the front office (they add a facility hidden fee). More importantly, this doctor literally walked out without asking me if I had any questions or concerns.
I love this hospital.. my watwer broke at 24 wks. They kept me on bed rest for monitoring i just wish they would monitor me for 24hrs .. they managed to keep my baby in me for 4 wks . At 28 wks i delivered my baby .. the NICU was amazing. Love the nurse called Patty we love her ..
I have been a patient of Tufts for a couple of decades receiving all of my medical care there and recently decided to go elsewhere. While my PCP and OBGYN offices provided excellent care, their Dermatology Dept specifically was pretty bad. …
Went into the ER to make sure I was ok. I’m 33 weeks pregnant and was having some issues. The ER Nurse sent me straight to Labor and Delivery because of the symptoms I was having. OMG the Doctors and Nurses are really amazing in Labor & …
Worst Hospital to any Black man or woman. First they stuck me in a room that looked like someone just died their were cameras and the floor was sticky this was the room the asked me to change and get comfortable their was no medical device …
Worst hospital they don’t worry about patients waiting at all I’ve been waiting for 3 hours at the emergency room no one pay attention to me they just pay attention more to the Caucasian patients that’s not fair at all they very …
First off I will say the surgeons are great and saved my dad. However the actual management of this place is horrible. They didnt give him the right meds and sent him home to early. He had to go back 2 days later. They don’t answer many …
Hey Magan you sound sad af and retarded. Fr why dont you walk in the facility yourself and find how wonderful it is. You claim your not from MA and 3 weeks bfr delivery your comlaining about a tour and talking about experience listen …
Ordered and bullied my wife into unnecessary xrays and tests and then months later send bills for 500 dollars completely out of proportion with any value provided. Did a biopsy and prescribed a steroid creme that resulted in an infection. Better off not following their advise.
a great hospital with very poor Management. I was a Temp with many more experience than the staff technologist in Orthopedics . But because of politics he was allowed to choose as to whether I was hired. Well in Today’s world Personal …
Dr. Nandi Preetha specifically & her staff are literally amazing! She made light into my hospital stay and it was very nice to have her there. Truly blessed to have her in my presence and thank her and her team for helping me during that time.
I’ve been a patient at Tufts for over 22 years. I had 2 very high risk pregnancies and I can say if it hadn’t been for the level of care I may not have had such a wonderful outcome. I am also followed by a GI who is the most caring Dr I’ve ever encountered.
I had an appointment at Tufts Hematology for the Evusheld Vaccine. They didn’t know why I was there. I Wasted 3 hours waiting for it to get straightened out.
Excellent PCP’s and surgeons. For years, I loathed going to the doctor’s . When I changed my PCP to Tufts, that all changed. Not only does he take all the time needed, he will take you without an appointment anytime you really need to see a …
I was a patient for the last 7 days, I was admitted due to asthma and water retention. They got most of the water out of me but we never could figure out the reason for it? I’m hoping that there is no more reasons for another emergency visit due to water retention
When you are at the office they take care of you okay, however, good luck ever getting ahold of your doctor. The office told me I would be called regarding my tests results same day. I kept calling and didn’t hear back til the next week …
Be very carful to go to any PCP who practices in this facility. You will be billed for the use of the medical facility, close to $500, in addition to your PCP fee. This is true even if you are going for a regular visit. Ask about this fee before you see any Dr. located here.
The ER is the absolute worst!!! Almost everybody from security to management is extremely rude, unprofessional, and either need to be retrained or fired! …
Good services and fast. The COVID test result came out within 24 hours! It is gorgeous! I can catch up my international flight tmr without any worries now. The staff is very nice and helpful! Thanks a lot for your help. …
I have Been coming to this hospital as a kid and I have never seen it so dirty and disgusting pills on the floor gum just outrageously gross. For a medical facility that deals with all kinds of bodily fluids I’m disgusted
I am extremely impressed with how personilzed the care is. The Pediatric staff and nurses are mostly seasoned people and are always willing to go out of their way to make the experience the best possible for the family and the children. The …
I went to ER and found out I have fibroids in my left Fallopian tube and that something was wrong with my left kidney and intestines. The doctor said I had to go to my primary care doctor to seek treatment. The next available appointment …
I called this hospital at least 4 times to find information about my brother on Christmas Eve. I was run around from nurses station to nurses station. I am very upset that service was incredibly horrible. On top of that my brother is deaf …
So I made a review maybe four months ago and I’m back. I had another visit to review how my forearm which I mentioned had surgery on was coming along. I found that Dr.Stuart Braun is an amazing doctor and very kind and polite. He also has a …
I could write a book on The worst experience ever. I would advise you to take someone with you who will be able to speak for you if you are incapacitated. I would not ever go alone to this hospital ED. Be prepared with a snack, some …
I am out of my medication and my doctor did not refill it. She needs to have a visit then renew my prescription. The first available ONLINE (paid visit) is for next 2 weeks.
I was recently told that there was nothing I could do but wait for an appointment I’ve been waiting for, almost, 2 1/2 months. I’ve been given dates that are on the weekend then I’m being told that I can’t be seen until another day ( a day …
DO NOT GO TO THIS HOSPITAL IF YOUR CONSIDERED A HIGH RISK PREGNANCY!!! What Tufts put me through emotionally and physically was awful from the first appointment till my last I cried everyday. I met with HIGH risk doctor, and a heart doctor …
Hospital treatment experience was very good. HOWEVER, dealing with the billing department was atrocious. I received calls for payments prior to receiving bills in the mail. On multiple occasions I confirmed my address with them, however …
It has been over a week and I haven’t heard back from Amanda the supervisor of the orthopaedic dept or anyone from the higher up. I missed one call from her, but I have left her 3 messages. Posted on their …
I hear the complaints about having to wait too long for your nurse to answer the call bell or to get something for you. All hospitals are giving nurses too many patients and it will only get worse if Question 1 doesn’t pass. VOTE YES on …
I am a patient currently in Proger 731-2 and have been asking for pain relief for hours. The nurse says the doctors have been paged but are not returning her calls or putting in any orders.
Both my dad and I had surgeries a month apart and both of us got staph infection. Had to be on IV antibiotics for 8 weeks. My brother laughs about it and says they closed the wound with saliva.
Have been a patient at Tufts for a week and will be a patient on April 22 for EEG telemetry monitoring of my seizure disorder with hopes of surgery down the road. The Neuro team is fantastic,especially Dr. Joel Oster. The nursing staff is …
I am absolutely disgusted at this medical center. From the neurology department to the emergency room, I wish I could say this to your face. I don’t even know where to begin but I expected more from a so called top Boston hospital. Does …
I went in for a hand surgery yesterday. I can’t say enough about how wonderful the staff was. My OR nurse Brian was pleasant, comforting, and caring as were my two pre op nurses. The anesthesiologists John explained thoroughly my induction …
I can’t comment on every single department in this hospital and I’ve heard lots of good things about their “floating hospital for children” This one star(wise I could give a negative)is for their thoracic and lung cancer team. I just wish …
Took amazing care of my beloved sweetheart. Created a first of a kind surgery to save her from chronic pancreatitis, fed me when I visited, treated me as a visitor with extreme dignity. They are simply amazing, and I’ve never, ever been …
Hate this place worst than Carney Hospital.
For two years I have been trying to see my PCP, Dr Jaclyn Chu. take five months to get an appointment for a physical. Then they call and cancel every time until …
Even though I’ve been coming to this hospital basically since I was born the care that I got last night for severe abdominal pain was horrendous the doctor was very rude and the nurse was rude as well I also waited 3 1/2 hours to be seen just to be told to see an ob/gyn if the pain got worse. So disappointed in this hospital.😢 …
I’ve been here since October 17th. My baby was born extremely premature at 26weeks on10/22/17 the level of care her and I have both received this entire time has been A++++, out of this world. So much support, so much knowledge, I am just …
Amazing Doctors and nurses here we are from Albuquerque, so far the best hospital we travel a lot everywhere and here so far is the best .they take care of you very well 👍 I got my husband back ,thanks to God to Doctors here , you guys are the best no question ask ..big hugs to all Boston Doctors and nurses ❤️ …
my friend had a seizure and they sent her home two hours later with barely any tests. put her in a cab alone at 3am while she was still dizzy and disoriented. didnt even take off the stickers from her iv. dangerous and irresponsible handling of a teenage girl— very upsetting
Amazing Dr’s and Nurses collaborating to save my mothers life. After hours of surgery and the outstanding care from the ICU team. We are so greatfull you saved her life. Thank you for the exceptional skilled work that was performed.
The cardiology department had us waitint more than an hour just for an EKG i guess they only had one person doing what needed to be done. The pediatric department told us it would only be a 30 minute wait. Someone should have at least came …
Tufts medical center in Boston CAN be an excellent hospital if they replace SOME of the nurses who don’t appreciate when you call them and tell you give me 2 minutes and the 2 minutes become 2 days until you complain to someone and then all …
This is the worst hospital in Boston. The psychiatry department is the worst. Dr Snyder or something is not qualified to be a doctor. The social workers are no help at all. Especially Taylor on Pratt 2. They are all useless. They provide no …
I’ve been here for Endocrinology care, after my medical group’s inability to hear my concerns over insulins not working to bring sugars down, or going too low,and having to go to ER for dangerously low sugar. Saw Dr. Koshy, gave me insulin …
Let me start off by saying if you are looking for a hospital to deliver a child, look elsewhere. I can only offer one personal, anecdotal experience but it was so absurdly bad that I hope by telling it some others will be spared. We chose …
Good doctors and nurses, mostly friendly staffs but horrible management. Most of the doctors are overloaded with too many patients and instead of hiring more doctors they just let patients wait for hours or have the nurse burst in and …
So I was extremely sick and went to the ER on a Sunday but I had to wait for a very long time. I was feeling extremely dizzy and could even sit straight for that long but had to push myself to do so. After finally getting called in, I was …
Well I’m supposed to be giving birth here in less than 3 weeks now and if I wasn’t so far along I would change my hospital! I just moved to MA (as if that isn’t stressful enough) so I didn’t have much time to prep and get a new birth plan …
I delivered my first child here, a preemie. The NICU is great. Its a teaching hospital so repeat your plans to multiple staff. One area of improvement would be to not have 5 different doctors come into your room 24 hrs postpartum to ask you …
The patient care, medical and nursing stuff were absolutely outstanding, particularly in the Surgical Intensive care Unit. They saved my brother’s life, and I will be forever grateful for their caring ways. …
Thank you to Dr. Kerby, Dr. Laura, and Dr. Debbi, Dr Huang, and nurse Wendy + other staff. My grandfather had a severe case of COViD and was in the ICU for a few days. The statistics of a patient surviving in the ICU are very low, but …
Best hospital in town!!
Doctors Niti Sharma was the best
Keep it up guys
Recently went for a follow up appt; received a bill where I was charged $361 for a “pediatric clinic visit.” I can understand the charges that were applied for certain tests being done but I literally talked to the provider for 2 minutes …
Surgeon’s work, very good. Immediate pre and post op very good.
Surgeon’s secretary never returned calls or emails. I had to call my ins. to find out if surgery was even approved literally 10 days before scheduled date. I …
One of the worst hospitals ever. Tried several times to transfer care and each time tufts interfere with it. Beside myself as to what to do. I’m a LVAD patient with a active infection due to the LVAD and 35 surgeries later still have issues. Don’t have a clue as to what to do.
Arguably the worst, least professional medical experience I’ve ever had was right here at Tufts Dermatology. …
Total hip replacement at Tufts verses NE Baptist was huge. I had a robotic hip replacement at Tufts with Dr. Joseph Kavolus, anterior approach, much less invasive, spinal anesthesia, discharged day of surgery, also walked and did stairs. …
Went there last night (Tuesday) – Pretty much everybody but the nurse I had was great. Doctor was knowledgeable and friendly, good energy. Staff getting me checked and evaluated early was great. The nurse… Well, I came in because I …
Don’t go here for psychiatric care. They will leave you with nothing and to be stranded all over again after asking for help countless times…
Orange Line smooth sailing listening to OLD SCHOOL DISCO gonna be a good day
For anyone looking to get their COVID test, especially for international travel (increasingly some airlines and countries are asking for negative tests from no older than 72/96 hours), this is hands down THE PLACE to go to in Boston. …
Had many surgeries in the past. This surgery i had at Tufts i was treated worse than amy place I’ve ever gone. They wont give you the medication needed to make you more comfortable. They only give you tylenol. Worst hospital in the world. I’ll never come back here
4yrs ago I had pain in my right shoulder. It just became worse so I went to Tufts ER to find out I had bacteria all over my right lung due to my acid reflux which had become worse over the years. Ever since then I get personal care where …
Go anywhere else if you have a choice. This hospital is terribly managed. For every appointment I waited for average of one hour, whether it’s pcp or specialist. They also messed up my billing once and charged me twice. I spent months to …
2 years ago I was there taking care of my daughter who going to have new baby born those people are very wonderful thank you so much hoping the best wishes in years my grandson now is a little man.
This hospital has a good reputation but on the inside it is horrible, I have done my internship during 2018 and it was one of the reasons why I had depression. In the interventional Radiology they care of sterility is low, when the patient …
They changed my appointment time but they didn’t let me know. Wasted my time anyway. No one said sorry to me at all.
Mass General network is way better. Of the various departments in Tufts I have visited, they have all under-performed and delayed treatment (ER, PCP, orthopedic). Scheduling is awful, Tufts system is archaic and they still use paper forms. There is no online messaging system like Patient Gateway. Avoid at all costs!
Your experience will be extremely different depending on what services you need at Tufts Medical Center. …
I came to Tufts Medical Center to get a Covid Testing for my international flight the next day. I arrived there around 10:15am on a Friday (because my flight was 10:00pm the next day). The line was extremely long ( I stood for an hour …
It should be a 1 or zero start for their automated system. Do you guys realized how many advertising you have while a patient waits minutes, half and hour, an hour over the phone!!! Disgusting. The patient needs relaxation nor more stress …
TMC’s billing department is negligent incompetent bureaucracy at its peak. I have been trying to get them to fix a coding error that costed me thousands of dollars in denied insurance claims, and they keep playing the blaming game and/or …
I was recently treated at Tufts for a medical procedure. The staff are great from Dr Couper, on down to the anesthesiologists, nurses. and Technicians. Very special group of caring professionals. …
I have been trying to change my mom’s appointment and I have called 5 times and I keep getting transferred multiple times and then no one answers at the extension that I’m being transferred to. Last time I spoke to someone named Tonya and …
The hospital has gone way downhill. Trying to call to get in touch with anyone on the phone is next to impossible. Have been told that the hospital is changing its system but that’s been going on for way too long. Someone really needs to take control of Tufts Medical Center!
The Drs and nurses are great here!! Very caring. Only negative thing was, I had surgery here, my husband was the responsible party to drive me home after having surgery. I was in the hospital for I think 10-11 hours. He had to wait out side …
Doctors and staff is nice but they never send the results to the patients. If you don’t call you never know about your results. And the billing system is awful. They send seperate bills for every single thing as an sms and hardcopy. The patient portal doesn’t work. I’m so disappointed with Tufts Medical Center👎 …
I’ve been in 3 ERs this year and by far this was the most efficient, expedient, and effective one. Intake was quick. They made me feel comfortable, they checked in often, and everyone I came in contact with was pleasant. Big thank you to all the medical staff.
There are much much better hospitals in Boston do not waste your time here you may come out worse off than when you went in. My husband was readmitted this Monday with a staph infection after he was discharged barely two days after surgery …
Hospital staff are friendly except for the operators answering the phone. I asked me to connect me to whomever handles claims because it wasn’t an automated option. She wasn’t friendly answering the phone in the 1st place but proceeded to …
I am a white male from California I was visiting an ill friend and I must say tufts hospital is Very Racist. They treat African American patients with a lack of care and concern. The way they treat their African American employees house …
Great hospital. Doctors/surgeons are excellent. OR. PACU Nurses are great. Nurses and Nurse Technicans are very good and extremely helpful. Inpatient food is even very good. Only down side is the TV, one of the only things to do while in hospital, not only are the TVs very small but the few available channels are horrible!
If i could give a zero I would. In my experience my specialist has helped me ALOT. HOWEVER, their customer service representatives are horrible. When you call they are extremly rude, they have to filter and do not help you at all. At time …
Please go elsewhere. This hospital is not state of the art or current. I have had to file complaints repeatedly to get the incompetent and unprofessional staff to do their actual jobs. The buildings, hospital rooms and waiting rooms are …
I have had many issues with customer service. Usually when they say they will do something they don’t. It seems they lack the proper training to guide clients. I have also been told conflicting information many times. It made the experience …
I work here currently in the orthopeadic department. My manager Val definitely is showing favoritism to certain staff members. Val let one go to Haiti and work from there. She made up excuses when the rest of the staff found out. This same …
Tufts medical center neuro intensive care unit is truly incredible. Every single person that took care of my grandfather was so kind and sweet. From explaining what their doing to playing Christmas music and decorating his room. I will …
I been patient for few years. In 2021 i got cataract surgery in which i paid 8k from my pocket to get the best len in the market, months late i could see doctor helen wun was my doctor months later she said that i got in both aye like a …
Don’t work there if you have other options. Managers are really terrible. They wake up in the morning and make a decision. Nobody can oppose them. They never listen. Just a month ago the manager decided to close down their pediatric unit. …
I would give a 0 star if I could. Trying to book an appt urgently but the lady on the phone told me that my primary care doctor doesn’t match my insurance even though I’ve been seeing my doctor here for almost a year and no one has …
I would leave a -5 if I could. The staff at this hospital is not only incompetent but they lie so badly to their patients and patients families. If you question anything they are doing they call security and have you band from seeing your …
I rather die on the street than be treated incompetently. I went into the er today for severe abdominal pain. Having an Expectation to be treated with respect and dignity. Instead the triage nurse Nicole did not properly take my blood …
Very pleasant quick response to my needs. Appointments were easy to make,one stop shop.
The staff in labor and delivery need to take a class on compassion and empathy when taking a phone call. Embarrassing for the organization. Communication between tufts offices seems lacking. Id absolutely switch hospitals if I could at this point…..
I have been with TMC for over two decades, some of that time as an RN as well, so I’ve always had a special place in my heart for Tufts. The last few years that has been waning – a lot, mostly due to the Management of the Outpatient Adult …
I’m gonna be honest here. This place is horrible. They couldn’t care less about their patients. I was suffering for a long time and desperately needed help. They kept cancelling my appointments and delaying my approiments months later. …
Best nurse ever, really love the nurse technician as their always the first to respond to my needs. My only issue is it’s hard to refill medication as my brain wouldn’t stop swelling. I wish I could work here but I doubts it as I’m …
If you have a high deductible plan best to avoid this facility. It’s important to realize they charge you a medical center/hospital charge in addition to whatever your physician charges are even though this facility seems anything but a …
They do not respond to calls for appointments and for anything else, expect to wait at least a half hour (or more) for anyone to answer when you’re on hold. Will tell everyone I know to never go to Tufts.
Questionable billing practices, hour long waits after check in, and they’ll change your appointment without telling you. Absolutely zero consideration for their patients.
I’ve had nothing but positive experiences at Tufts. Dealing with my primary care, surgery and the pharmacy has always been a pleasant experience.
I would like to start out to say my wife suffered a brain aneurysm on July 16th 2022 she was airlifted to Tufts Medical Center as they performed a coil surgery immediately kept my wife stable the staff the doctors the nurses are absolutely …
The worst administration service that I had seen in my life. No coordination between personals . I wish I had never stepped my feets in this hospital . My doctor and his secretary are amazing but when it comes to administration papers..it …
From the doctors to the nurses and other staff, my sister had a wonderful experience. Doctors and nurses very informative and kept us up to date on every test
As a former employee there I can say this is one of the worst hospitals in Boston. We were told they were going to show appreciation for staff who worked thru the pandemic, the only thing we were given was a $5 coupon to use in their …
I find the doctors, nurses and support staff all to be excellent and professional. My doctors are outstanding and I and I’ve had nothing but good experiences with with this hospital. I never feel like a number, something that has happened to me at many of the larger hospitals.
Went to the dermatology department three times for eczema, skin infection and wound drain, and finger warts. People here are nice, but the treatment was not as effective as I expected it to be.
Today I went in for my physical. Checked in and the receptionist. Said wow you have a large bill meaning medical bill. And looked at my husband and I and said we don’t take your health insurance. Telling me I owe over 8,000 dollars. I’ve …
Patient portal is not working for months now. Scheduling online appointment is a pure fiction. You will never get any confirmation or follow up email/call after appointment date is submitted. To get a MD to see you takes on average two …
Go there if you want to die !! By far the worst medical attention imaginable. My wife was diagnosed with possible thyroid cancer in the beginning of August, The oncology/endocrinolgy dept. then scheduled an ultra sound for October 24th ! …
They’ll change your appointment without telling you. Billing practices are shady and waits are sometimes around an hour after you check in for your appointment. Absolutely no consideration for their patients.
Surgeon and staff recovery nurse wonderful . However the care after was unacceptable no one got food for him when I wasn’t there he didn’t eat didn’t help him get up didn’t help him use bathroom. Just lyed flat in in a broken bed for 3 days which caused bedsores lazy lazy lazy
Tufts medical center is the biggest scam. I was visiting for a small 1-min procedure and was charged $1000 just for the ‘facility fee’ – They made it extremely hard to dispute, and when I was finally able to reach them, they mentioned that …
My father was recently hospitalized and while all the nurses were great . Floor 6 cardiology went above and beyond . A special thank you to Patty Lyman for making sure no stone went unturned keeping my father comfortable and informed. They were efficient and knowledgeable and we can’t thank them enough!
Avoid this place at all costs. I had the absolute worst experience during covid. First I was misdiagnosed, then given inadequate care resulting in blood clots, then after everything they didn’t communicate with my insurance company and have …
I was a patient here for 1.5 weeks and to be honest the bad outweighed the good at the time. Since then though, being an out patient and trying to schedule follow up visits is ridiculous. So far when calling to set up appointments, I’ve …
I’ve always praised Tufts for their competent staff. Any time I had any health issue, they’ve always been able to help me figure it out when no one else could. But my most recent experience changed my overall opinion about this hospital and …
I stayed in Tufts Hospital for 5 days because of muscle breakdown. I really appreciate the professionalism and patience of all the doctors and nurses there. I am assigned different day times and night times nurses. They are all responsive …