If I could I would give this review zero stars,the internet sucks you call the number over 5 times and they say they will send someone over to fix it when it does not work and they never come.
the worst internet service around.over priced under performing.if you have no choice but get internet through tvs you will regret it.only gave 1 star because i had to,to post this review of how much they suck.100 dollars a month for internet that is not worth 30.
Horrible ISP. Unreliable and you’ll get disconnected after missing one payment. And here’s the catch, they’ll cut you off at 5:30 PM and say it’s automated because their offices close at 4:30 PM. What a load of bullsh*t.
It’s a rip off. I called to do a change of address they said OK came out 5 minutes later and turned mybtv off I was so mad I left it off. I called them back about 6 weeks later to have it turned back on they told me it was on I argued with …
TVS sux! Since the big change to digital only ONE of my FOUR televisions can be watched, now keep in mind, 2 of the 4 have the boxes, that have to be rented, an they still don’t work! An the internet sux as bad as the tv. An stupidly, I continue to pay over 140$’s a month for this crap😡 …
Trash connection every time we get a storm it goes out just like it did this weekend it’s been out since Friday and they can’t fix it till tomorrow which is Monday and also when you are downloading something it takes hours sometimes days (edit they haven’t fixed it)🙄 …
Imagine this: Take a potato, stick an ethernet cable into the potato, plug the other side into your computer, router, or other device, and then try to use the internet. Using TVS Cable is a lot like that, except a potato costs ~$1, whereas …
Internet was out all of April. Have called multiple times to have that month credited because I do not want to pay for service I did not receive, keep being told that the general manager has to do it and will call me back but this has never …
Can’t believe someone gave them a four star rating…. It must had been the owners account. Besides that, they truly have terrible internet. One thing that blows me away is that if you live in Letcher co. You can get cable internet or dsl …
Wast of money goes out all time they send people to look at it the come don’t do anything with any of the equipment that they own they just play on there phone n say there nothing we can do it cause it’s cold it make the internet go out …
The Internet goes out every single day. They don’t care that I’ve complained several times. I feel like if they are going to charge me 100$ a month for Internet service that it would always be working
I overpay for internet that constantly goes out im literally using my phone data to write this review. Unfortunately TVS is the only provider for my area that is the only reason we have TVS SO CALLED SERVICE
$70 a Month for 6/1 package for business, is a freaking joke! Price gouging us like crazy and nothing we can do about it because theirs no competition for them. I hope the Kentucky Wired Project makes them struggle like my business does for decent bandwidth!
If you have another Internet option such as Windstream, go with that. This company has expensive packages with low download speeds and pathetic upload speeds. If your cable connection goes out on the weekend then your out of luck until …
In the past they were horrible, but with all the upgrades they are better than any other internet providers in our area. I pay about $125 for internet and phone. Highest speed I’ve ever had as far as internet!
Bad internet speeds. They have a monopoly in Knott county so you pay their prices and get their services. They will no longer offer cable internet in Knott county but force you to get it through their telephone company. If you try to get …
When it’s good, it’s great. But when it’s bad, it’s horrible. Seems to be out, slow, or jumping back and forth on speeds more than it’s in. They’re the only provider in my area, and we pay $175/month for basic cable and internet. They can …
The place is a monopoly honestly. A poorly ran one at that. Somehow both Perry and Letcher counties receive better deals and better internet than Knott County, which is where the business is located. Nothing they do makes actual sense, …
I live in upstate New York my mother lives in Whitesburg KY. Up here in NY where the cost of living is much higher I only pay $45 a month for 100mb WiFi and that’s with the monthly charge of the equipment as well. And TVS wants to charge …
Our internet goes out at least 3 times a week. I have them on redial it’s so bad. We’ve had them as our internet service for about going on 12 to 14 years now. And it has ALWAYS been bad. Slow or out. Always. No other companies around, they can do whatever they want. All we can do is complain I guess.
Constantly going out. Never get even close to the speed I pay for. No customers services. And if your do get someone they are rude and have no clue what’s going on. My hotspot works better than this bs internet.
Only internet we can get in my area, so I have no choice. I don’t get cable bcuz there’s no packages and I’m NOT paying $210 for internet and T.V services
My provider…..these people are always friendly and helpful…..rate this company top of the line….out working on the lines during the most horrific flood of the century trying to get services back up….God bless and keep them safe
They offer no extensions on bills you pay way too much for phone and internet. They don’t care about people who struggle especially in a time where everything is so messed up. If they disconnect you and you pay at 8 in the morning they …
I have been lied to by them different times. I was told my bill would be one price and when I received my bill it was $30 higher than what I was told. So I had an arrangement with one of the employees to pay half one day and the rest 2 …
Over priced! Poor service! 100 mbps cost what 500 mbps does on average. Speeds don’t even get close around prime time hours. Can’t wait until they get competition when spaceX starlink launches! …
Disappointed loyal customer for the last year. Was promised a call back, never got one. I needed a new router to enable VoIP for work. Guy comes, plugs it in, leaves. I was told by two people my bill would be about $160. To my anger and …
We need to sign a petition, to bring a new broadband provider through areas where TVS Cable has left red lined for more than 5 years and up. The company is literally a bunch of monopoly con artists, they’re rude and are very unprofessional …
Can you even call this internet? The bill I pay is too high, I can’t even talk over the internet effectively. Using my phone service to CALL SOMEONE is the only way I can talk to anyone. It takes around 2 minutes give or take just to send a …
Prices are beyond high and they lie to you for days saying that no one called to report the internet out when you were the one who had called 7 days before. They are the only option for Internet for a lot of people in this area and should …
I had some issues but after a lot of investigating from tvs they managed to work it out and improve the situation. However, the internet is significantly slower during the colder nights. Right now I’m getting 50mb / 300mb, but its more than the other local company offers either way.
Been a customer for a long time because I have no choice. They work bank hours so don’t expect a speedy fix if you have an issue with your service. You will have issues with your service.
Over priced and only reliable in some areas, they pick and choose what price to charge based on location for the same services.
Service is not consistent. Response time is poor.
To high crappy service
Good company
Garbage
Pure trash service
Horrible internet for outrageous price
Service sucks most days
Always Kind And Helpful When Need
Poor service, poor quality, price gouging rates.
Horrible service but it’s all we have in this area
you can get better internet from a dead gold fish
Very fast and informative. Took care of business very well.
guy from rust told me to do it. and by the looks of it. it seems like it should be shut down
Locally own jacked up price for bad service. This place needs more competitive prices!
Avoid this company at all costs if you can. Quality is terrible and consistency is horrible.
Not too socialable but their a business. Pretty quick when taking a pymt.
Not the greatest provider but the best we have available to us.
If I could I would give this review zero stars,the internet sucks you call the number over 5 times and they say they will send someone over to fix it when it does not work and they never come.
Good people,easy to talk with.
Installed in a timely manner. Never messes up my bills. Polite workers answer my questions. Great signal through out the day.
Only thing worst then their internet service is their customer service. Archie and a few other workers are rude and unprofessional.
Pathetic excuse of a company. Mr. Thacker and Mr. Grigsby can both lick the sweat off my nutsack
My basic cable been out 5 days and nights now. They keep saying they are gonna fix it but hasn’t happened yet. BASIC CABLE
Very reliable good company 👍👍👍 …
the worst internet service around.over priced under performing.if you have no choice but get internet through tvs you will regret it.only gave 1 star because i had to,to post this review of how much they suck.100 dollars a month for internet that is not worth 30.
Horrible ISP. Unreliable and you’ll get disconnected after missing one payment. And here’s the catch, they’ll cut you off at 5:30 PM and say it’s automated because their offices close at 4:30 PM. What a load of bullsh*t.
We have awesome service only downfall is they took away AMC…No more walking dead lol
It’s a rip off. I called to do a change of address they said OK came out 5 minutes later and turned mybtv off I was so mad I left it off. I called them back about 6 weeks later to have it turned back on they told me it was on I argued with …
TVS sux! Since the big change to digital only ONE of my FOUR televisions can be watched, now keep in mind, 2 of the 4 have the boxes, that have to be rented, an they still don’t work! An the internet sux as bad as the tv. An stupidly, I continue to pay over 140$’s a month for this crap😡 …
Trash connection every time we get a storm it goes out just like it did this weekend it’s been out since Friday and they can’t fix it till tomorrow which is Monday and also when you are downloading something it takes hours sometimes days (edit they haven’t fixed it)🙄 …
Imagine this: Take a potato, stick an ethernet cable into the potato, plug the other side into your computer, router, or other device, and then try to use the internet. Using TVS Cable is a lot like that, except a potato costs ~$1, whereas …
Internet was out all of April. Have called multiple times to have that month credited because I do not want to pay for service I did not receive, keep being told that the general manager has to do it and will call me back but this has never …
I’ve never had any issues of being down. If there is an interruption in service, next day it’s back up.
Can’t believe someone gave them a four star rating…. It must had been the owners account. Besides that, they truly have terrible internet. One thing that blows me away is that if you live in Letcher co. You can get cable internet or dsl …
Wast of money goes out all time they send people to look at it the come don’t do anything with any of the equipment that they own they just play on there phone n say there nothing we can do it cause it’s cold it make the internet go out …
absolutely the worst service ive ever experienced. complete joke of a company. BEWARE OF FRAUD!! I RATE THIS COMPANY A ZERO!!!
The Internet goes out every single day. They don’t care that I’ve complained several times. I feel like if they are going to charge me 100$ a month for Internet service that it would always be working
I overpay for internet that constantly goes out im literally using my phone data to write this review. Unfortunately TVS is the only provider for my area that is the only reason we have TVS SO CALLED SERVICE
Poor service, followed by neglecting to return my positive balance for three months and counting. Avoid unless there are no other options
$70 a Month for 6/1 package for business, is a freaking joke! Price gouging us like crazy and nothing we can do about it because theirs no competition for them. I hope the Kentucky Wired Project makes them struggle like my business does for decent bandwidth!
If you have another Internet option such as Windstream, go with that. This company has expensive packages with low download speeds and pathetic upload speeds. If your cable connection goes out on the weekend then your out of luck until …
The worst internet ever, their customer service is even worse.
In the past they were horrible, but with all the upgrades they are better than any other internet providers in our area. I pay about $125 for internet and phone. Highest speed I’ve ever had as far as internet!
Bad internet speeds. They have a monopoly in Knott county so you pay their prices and get their services. They will no longer offer cable internet in Knott county but force you to get it through their telephone company. If you try to get …
When it’s good, it’s great. But when it’s bad, it’s horrible. Seems to be out, slow, or jumping back and forth on speeds more than it’s in. They’re the only provider in my area, and we pay $175/month for basic cable and internet. They can …
Stays out during day, or 1-6 mbps network isn’t suitable for all customers.
The place is a monopoly honestly. A poorly ran one at that. Somehow both Perry and Letcher counties receive better deals and better internet than Knott County, which is where the business is located. Nothing they do makes actual sense, …
I live in upstate New York my mother lives in Whitesburg KY. Up here in NY where the cost of living is much higher I only pay $45 a month for 100mb WiFi and that’s with the monthly charge of the equipment as well. And TVS wants to charge …
Our internet goes out at least 3 times a week. I have them on redial it’s so bad. We’ve had them as our internet service for about going on 12 to 14 years now. And it has ALWAYS been bad. Slow or out. Always. No other companies around, they can do whatever they want. All we can do is complain I guess.
They have always helped when I need it , rates are too high though for good fast internet
Constantly going out. Never get even close to the speed I pay for. No customers services. And if your do get someone they are rude and have no clue what’s going on. My hotspot works better than this bs internet.
Only internet we can get in my area, so I have no choice. I don’t get cable bcuz there’s no packages and I’m NOT paying $210 for internet and T.V services
My provider…..these people are always friendly and helpful…..rate this company top of the line….out working on the lines during the most horrific flood of the century trying to get services back up….God bless and keep them safe
Starlink alone with shut this company down within 5 years.
They offer no extensions on bills you pay way too much for phone and internet. They don’t care about people who struggle especially in a time where everything is so messed up. If they disconnect you and you pay at 8 in the morning they …
I have been lied to by them different times. I was told my bill would be one price and when I received my bill it was $30 higher than what I was told. So I had an arrangement with one of the employees to pay half one day and the rest 2 …
Over priced! Poor service! 100 mbps cost what 500 mbps does on average. Speeds don’t even get close around prime time hours. Can’t wait until they get competition when spaceX starlink launches! …
Disappointed loyal customer for the last year. Was promised a call back, never got one. I needed a new router to enable VoIP for work. Guy comes, plugs it in, leaves. I was told by two people my bill would be about $160. To my anger and …
We need to sign a petition, to bring a new broadband provider through areas where TVS Cable has left red lined for more than 5 years and up. The company is literally a bunch of monopoly con artists, they’re rude and are very unprofessional …
Can you even call this internet? The bill I pay is too high, I can’t even talk over the internet effectively. Using my phone service to CALL SOMEONE is the only way I can talk to anyone. It takes around 2 minutes give or take just to send a …
Prices are beyond high and they lie to you for days saying that no one called to report the internet out when you were the one who had called 7 days before. They are the only option for Internet for a lot of people in this area and should …
I had some issues but after a lot of investigating from tvs they managed to work it out and improve the situation. However, the internet is significantly slower during the colder nights. Right now I’m getting 50mb / 300mb, but its more than the other local company offers either way.
Been a customer for a long time because I have no choice. They work bank hours so don’t expect a speedy fix if you have an issue with your service. You will have issues with your service.