TWN Communications offers high-speed internet services for both residential and businesses to areas with limited options, including unlimited data and 24/7 support. TWN also offers digital phone service with unlimited local and long-distance calling, as well as TV streaming services. Contact us for more details.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
255 Pine Ave N, Oldsmar, FL 34677
TWN is currently installing fiber in our area. Terrible communication (for a communications company) and the first run of wire in the ground was too short. A different person buried the correct length, but now we’ve been waiting 2 months …
Work with you
I work there…..
TransWorld is the best!
Wirez
Great service
I enjoy working here
Terrible internet speeds and always excuses
Terrible customer service. One rep was ridiculously mean on the phone.
I would not recommend this company to anyone. Horrible customer service.
Great customer service… Helped me right away.
I work here, they sell internet to people who live in rural places in Indiana, Texas and Arizona
Great customer service, not so great internet service.
Wonderful internet great download speeds great upload speeds all in all best internet provider ever
Agent Todd was very patient with me and helped me along to solve the problem which worked out awesome.
Thank u Todd
After having this service for 3 years and based on where I live i cannot be more happier, there has been times where the internet has gone down but they were able to compensate for long delays and send out technicians to solve the problem. I would recommend this service to anyone outside of the city!
1 star speeds. I pay for 6mb and I’m lucky to get 1.5mb, especially in the evening when it’s less than 1mb. So slow everything just freezes up. Customer service and techs are friendly enough, price isn’t bad. But doesn’t make up for the …
Worst internet company ever!!!!! Called to cancel with company the first of May and they still charged me for WHOLE month of May!! Their internet was terrible.. was paying for 5 MB and never had more than 1.5 maybe 2 tops.. I HIGHLY do not recommend them!!!
Amazing company to work for! I love my job. We strive to provide the best customer service for our customers. I recommend TWN for anyone living in a rural area that we offer service in !
So I just got chiseled for $80 because I didn’t give the company 30 days notice that I wanted to disconnect. At least they didn’t connect me to a “high pressure sales type” to try and keep my business. The person I spoke with was very …
The worst internet company. Overpriced with horrible slow connections. Customer service is the worst. They tell you different information and take no responsibility or even any effort to offer any sort of compensation for their customers. Do not waste your money on these guys.
Very poor response time, tech service seems helpful but also sounds like they’re covering for a bad service team. Currently on day 6 with no internet while paying the most I’ve ever paid for the slowest internet since dial-up
I have been with this company for over 3 years and the only thing good about them is the tier 3 tech’s ( they actually know what they’re doing). But the speed is not fast or reliable in fact they are reliably fast to drop your data speeds. …
worst experience ever. waited a month been canceled twice to get installed ridiculous. and they dont even tell you till you call and ask what happened to my appointment. we will go elsewhere and we have got 3 neighbors to leave them as well and switch.
Tl;dr- poor customer service with rude reps and confusing/incomplete billing statements. …
Update: tech support is 24 hrs i believe, but you’ll have to leave a message and someone calls you back within 2hrs. The issue wasn’t resolved because “there’s an outage in the area” which happens often. The rep was very nice and will leave …
Great company with friendly tech support and service. Long term customer in Tampa Bay with regional offices throughout the country. Highly recommend. …
We have been with this company for nearly a year. The service is spotty at best and billing is a mess. The only positive is that the customer service reps are nice. Do not expect to have wifi service for a majority of the time you have this …
Fast and reliable? Never. I received poor service and could only use one tv at a time in our household. In hopes of it improving I upgraded our service and still received the same poor quality. Can barely stream on one tv. Customer service …
Absolutely one of the worst companies I have ever dealt with. My internet has been out for over two weeks and they tell me it will still be another week. Not enough techs they say! Hire more!!! Terrible customer service. …
Service is extremely lacking. Percentage of availability is very low. Repeated repairs have not corrected the problems, although promised every time there will be a resolution to the service issues.
Even with an outage right now I am still not displeased with my service. Every company is going to have it’s ups and downs but there are FAR more ups than downs with these people! The tech that came and did the install didn’t leave until he …
Expensive, unreliable, customer service is nonexistent. Billing department has no idea what they are doing and won’t answer questions. At this point I’m pretty sure they’ve flagged my email because I can’t get any responses from billing or …
Excellent service. Great quality streaming. Very nice and informative customer representatives.
TWN continued to bill me after I provided notice of cancelation and failed to retrieve my equipment in a timely manner (this took 2 months for a tech to come out) at which point I had moved out of state. I continued to receive bills for 3 …
The people are amazing. The fiber service is good but not great. Prices are a tad high and you’re stuck behind CGNAT which sucks for gaming and doing home serving of anything. Chances are you have a choice between this and some horrible phone company offering. Go with this if you aren’t a gamer and don’t have a home lab.
Dealt with poor service for 5+ years because there was no other options for internet. Advertised speeds are not what you get. Customer service is practically non existent. Only reason these guys are in business is because they go into …
I have had TWN for a year now and love the service I live in a rural area and have 5 kids using it for online schooling it meets our needs and then some!
I would like to say that the rep called me and scheduled a service call at 5:00 pm because I work at a hospital and cannot stay home for 4hrs intervals so the appointment was set up and Steve called and said he would call me back because he thought it was from 1-5 pm so no one called or showed up not good service
My install was 8/25/2022 between 8-12 my tech was there at about 1 running late and didnt call until 15 minutes before he got there.The install took about 2 hours. I didn’t think the techs were very friendly. The service so far has been …
I canceled my service with TWN after the contract ended, but they refused to pick up the equipment from roof of the house. I called them several times, they kept saying someone will pick it up but nothing. Meanwhile they kept adding fees …
A year ago, I elected to use TWN as a internet service provider. On the initial contact, with the sales department, it was determined that a $200.00 deposit would be required. I was instructed to pay this deposit at the time of …
Keep having outings. Work from home so I have to use vacation time because of it. It has happened 3 times this month. I called about a refund and was told only if its down more then 24hrs at a time. Didn’t realize I wasn’t paying for …
Would absolutely avoid in all instances. I signed up for a year of service, after a year they automatically enroll you into monthly payments without contacting you and require you put in 30 day notice for cancellation which locks you into …