“ We strive to provide customer service excellence in every area of our business. We are extremely excited about the future of Tyler’s and the … See more
Service is very poor right now. They told me it was picked up at 6:01am yesterday but container still full. Said would be resolved within 24 to 48 hours!!!
I am totally sure that I miss your service of this company because WM is just a money ticket, they are not collecting the weekly garbage as it should be.
I put all my trash to road tell me why all my trash wasn’t put in trash bin what the world is going on i never seen nothing like it i am never late with my bill i pay on time every month and wake up and still some of my trash gone but not …
Sometimes my trash and neighbors trash aren’t picked up but when picked up the garbage men leaves the trash cans in the road. Why pay for services like that?
They don’t pick up all the trash most the time and if you get behind one of their trucks you will sit there until they turn off or something I sat behind them for 20 minutes this morning and they kept waving the other side of the street cars through but the ones behind them had to ride behind them through their route.
I pay for My Service every month. Who ever the driver is, they are lazy they do not pick up My trash like they r suppose to. Just drive on by. I may be switching
They have NOT picked our trash up in 2 weeks! I’d rather take my trash off myself than wait for them to pick it up! But, they want their money when it comes due! 🙄 …
I have been waiting for my trash to be picked up. For some reason we were passed by on Mondays pick up day and they have been called more than three times and they said they will pick up and have yet to come pick up trash. My can is so full and and cannot fit another bag. This is truly ridiculous.
Not a fan of Tyler Sanitation. Have been using them since July 2019 and from then to now the women who answer the phone are rude whenever they do answer, they very seldom answer the phone, they don’t return voicemails, and have a …
Second week after service was taken over by Waste Management, our trash wasn’t picked up at all. It was supposed to be picked up Monday morning. The bin is packed full and has been sitting by the road since Sunday night. After calling 3 times, it’s still sitting there Wednesday afternoon.
Horrible service. Rude reps. Had no problem billing me and taking my $$ but kept “missing” my trash even though it was out by curb always night before. Then they tried to say I was lying. WORST company ever. I will be making rept to Aiken …
Once Tyler took over, they dropped recycle and yard waste, which was 90% of what I used, and they went up in price. Now that I have to take stuff to the dump, I just take the trash and use the money saved for gas! YOU DON”T CUT OUT 2/3’s of what I used and raise the price!
Had the police knock on my door one morning because my trash fell off their truck. Called them after cleaning it up, no voice mail so I had to email, spoke with them a few days later to be told that it couldn’t be their fault… they …
Service has declined since Waste Management took over. Friday is our trash pick up day, but as of today Monday, no one has arrived as of 4:30pm. This is unacceptable service.
Lots of confusion with the bill. But the nice woman called me and sorted it out, set me up with online billing so hopefully that will be the end to billing issues.
I have decided to “trash” Waste Management after their poor performance since taking over from Tyler’s. Cancelling their service. Trash has been sitting all week waiting for their missed pick up. If I have to take it to the dumps myself, why do I need them?
Tyler’s used to provide excellent service. Waste management doesn’t even bother to pickup sometimes! Now they are not even answering the customer service number they posted below! We all need compensation for missed pickups.
Tyler guys are always good but today they went above and beyond. My cul-de-sac was blocked by construction vehicles and a cement truck. Our Tyler guy pulled our trash receptacle all the way across a wide wooded center island to dump it …
We were told that our trash would be picked up a day late due to the Labor Day holiday. They are now 3 days late! Worst service ever! If you need to call them, expect to wait at least 20 minutes before you get a representative!
The service has went down poorly since it’s no longer Tyler Sanitation. Tyler Sanitation was great but WM not so much. Sometimes my trash doesn’t get picked up when it’s supposed to. Being a bigger company doesn’t mean better services.
If I could leave a lower rating I would! This company won a contract for the town of Wagener and won’t even take up the previous companies routs. My Sister and her husband are disabled and they aren’t even interested in TRYING. No, instead …
If I could give it a minus one I would. Since Waste Management has taken over, they skip my pick-up three times. I only get broken promises and sorries when I call. Never had this problem with Tyler.
Horrible service, I have two weeks of garbage to deal with. Ever since WM took over they ruined a good local business. If they don’t come get my garbage tomorrow, I’m finding another company. I do not recommend WM, I’m too busy to have to deal with this. I pay for a service, I am not getting the service I pay for.
I’ve seen some of the complaints on here and I believe they are unfounded. I have been a customer for well over 10 years and there have been a couple times my pick up was missed…mistakes happen. I call them up and they arrange for a pick up the following day. No problem. I will always use them for my waste management.
I had my trash can been out since Wednesday morning! They changed the day from friday to Thursday, didn’t come on Thursday and at 2:30 on friday still no show. I called them and the driving stated my trash can wasn’t out there! ItoldJames he was a Damn lier he didn’t even come down my road. They will not get any more monies out of me!
Even when y’all manage to get the garbage cans dumped you still leaves tons of trash on the ground. Where’s the pride in work well done? I definitely didn’t see it today. Let’s do better. It’s 2018, dang. (Update) I talked to someone in …
Terrible! I have only had them (WM) for 2 months and this week is the second time they haven’t came. They changed my pickup day to Monday and it’s now Wednesday. I have called several times but nothing is being done. They just keep saying …
Well, Tylers owner, when the lady that FINALLY answered the phone, she WAS rude! Very rude! And as you can clearly see, others have had the same expierence. Your rating and reviews speak for themselves. If you want to service the areas in …
If I could give no stars I would. The service is lacking. I cant talk to a real person automated only. I pay for trash service, but it’s not picked up. We will be switching to a new trash provider. This company just lost 2 customers. Myself and my mothers property. I do Not recommend Tyler’s for trash service.
Its sad that you pay for a service and they can’t even do the job. My garbage was out this morning…the garbage people picked up my neighbors garbage, backed up and continued their route not picking up our garbage. The proceeded around the …
Y’all must not pay your employees enough cause they are picky as hell with what they throw away. Are they are mad they have to throw out people’s garbage?… I’ve seen small stuff sit beside the road for weeks on countless properties …
13 days and counting since this company has been out to Summer Lakes to pick up garbage. We pay for weekly service and since the takeover from Tylers, the service has been inconsistent at best. …
Received my letter today that WM will be taking over your business. I hope they continue with the same good service y’all provided. Thanks for the great service we received from your company. Never any issues, staff was always friendly and service was provided on schedule.
Really bad service since taking over for Tyler’s. They charge you for services that aren’t rendered. Will not send out a bill for services due,but if you dont pay, they will put you on suspension list for services ur already not getting …
New review: The name here is Tyler Sanitation but it was bought by and is now Waste Management. If you call the number that is how it is answered but they haven’t changed the name here. The problems I reported in my review 3 months ago …
If you want a mediocre garbage company that will not go above and beyond for your customers, this is the company for you. They constantly left my trash knocked over, not to mention you can tell when they pick up trash in the neighborhood …
Ever since Waste Management took over Tyler’s Sanitation, the service has gone down hill. Three times now our trash has not been picked up. Each time, I’ll call and they put in a ticket for it to be picked up but it never does. They do …
If I could give NO STARS, I would !!! These people are greedy!!!! They have more than doubled their garbage fees and this does not include recycling. Their reps are very hateful and nasty on the phone. My 89 year old mom called them to …
If I could give a half star I would. This company has no concept of customer service. I’ve hesitated to complain of how poor the service was in the past but this is way past leaving trash on the sidewalk. They are now just driving on by …
I have been thinking about this and I have come to the conclusion that this service isn’t worth it. Double the fees for the same service. Tyler isn’t doing anything more than Advance Disposal. A lot of miscommunication and no one ever picks …
They keep leaving the trash can in the way of our mailbox so our mailman can’t delivery the mail or in our driveway so my ride has to go around it (on a busy road so she can’t just stop and move it immediately). Everyone in our house is …
They changed my pickup day and notified me of it about two days before the old day for pickup was, now I have to wait a whole nother week and my can is full.
Can’t leave trash out on porch too many animals running around and have been …
My first complaint is being billed by them, several times, even though we never signed up for service. We live in Lexington County, and apparently, Advanced Disposal is losing their contract, and Tyler’s is taking over. The bad news is, …
Not happy!! Trash wasn’t picked up on pick up day. Called the following day and they said they would send someone out by 5 the next business day. I had to call again because they didn’t pick it up. Apologized because they didn’t have a …
Have a rental in Gaston and Tyler Sanitation has been picking up for a year. No problems and would recommend them to anyone in their service area. Trying to get renters to the dump is impossible so provide this for my well being.
This is absolutely the worst trash company. I finally got my trash picked up after a month of waiting ti think they finally got my pick up squared away. No now there is trash in my yard from animals because they can’t do there job. The …
This company has a 2.8 rating and does not deserve more than a 0.1 at best. They are one of only 2 companies that serve our area and because of that they feel they can be rude and disrespectful from the receptionist to the truck drivers. I …
Tyler Sanitation has been driving by my yard debris now three Mondays straight!! We pay for their service! I’ve left several messages and no reply! Do not know what I need to do next!
This is how my yard was left. This is what I came home to after working all day. I pay for a service it should be done correctly. This is disrespectful to my home and your business. This isn’t the first time this has happened. …
I live in Irmo. The guys running the truck are very courteosu Today I forgot to take the can to the road . As I was arriving to my the truck was three houses down past mine. The guys on the back of the truck waved me down so I could get my …
Yard Debris sat there for a month, neatly stacked trimmed and within pickup protocol. Called 3 times, transferred first time, VM second time and told someone would call me back 3rd time , never did. Finally had to pay for a Uhaul pickup …
They’re often late. Sometimes a few days late. They took trash bags out of my trash can along with used doggie bags and threw them on the ground and left them. I’ve been trying to get rid of the same trash for over a month because they keep leaving most of the trash.
I have been waiting for my trash to be picked up since Monday after it was missed on its regular day last Friday. It is now day six, of course trash is overflowing, and it is the day before my next pickup day; still Tyler‘s Sanitation has …
Prompt and professional service!
Terrible service since waste Management has taken over.
Great company!!! Customer service is awesome!!!
Service has suffered since it was bought out by Waste Management.
I’m right on board with everyone else. This is the worst service and way too expensive.
Two weeks no trash pick up.
Hope you don’t live behind a Rail Road track. They won’t service you. Seems they don’t need new business.
Absolutely horrible. Our garbage is still sitting at the curb from last week.
No problem so far! General manager is very polite!
Great service the guys pick trash friendly helpful great customer service
How can i find out the holiday pick up schedule
The best. Always here when they say they’ll be. Clean, Courteous and helpful. Six years now and no compliants whatsoever.
Tired of them not picking up my trash ,but charging ,arm and leg …needs to get on track Tyler’s was so much better!
Three times I have had to call for missed pickup since Waste Management took over. Poor customer care.
Excellent service. Timely. Our pickup guys, Todd and James, are the nicest, hardworking people you could ask for.
Service is very poor right now. They told me it was picked up at 6:01am yesterday but container still full. Said would be resolved within 24 to 48 hours!!!
I am totally sure that I miss your service of this company because WM is just a money ticket, they are not collecting the weekly garbage as it should be.
THESE GUYS SUCK! GO TO DUMPSTER DEPOT! FOR THREE DAMN WEEKS OUR TRASH HAS BEEN SITTING OUT! AND THEY TOOK OUR CAN FOUR WEEKS AGO!
Used them for years, never a single problem. Runs on holidays you may not expect a yeah device to, customer service is great, no complaints.
I put all my trash to road tell me why all my trash wasn’t put in trash bin what the world is going on i never seen nothing like it i am never late with my bill i pay on time every month and wake up and still some of my trash gone but not …
Sometimes my trash and neighbors trash aren’t picked up but when picked up the garbage men leaves the trash cans in the road. Why pay for services like that?
Paying for service but they’ve never picked up our trash. Hasn’t been resolved despite numerous phone calls. Very unhappy.
They don’t pick up all the trash most the time and if you get behind one of their trucks you will sit there until they turn off or something I sat behind them for 20 minutes this morning and they kept waving the other side of the street cars through but the ones behind them had to ride behind them through their route.
This place has the worst customer service and missed my trash pick up almost every week would not recommend.
I pay for My Service every month. Who ever the driver is, they are lazy they do not pick up My trash like they r suppose to. Just drive on by. I may be switching
They let trash fall out of the trash can while emptying and they left it on the ground. Recommend Dumpster Depot for better service.
They have NOT picked our trash up in 2 weeks! I’d rather take my trash off myself than wait for them to pick it up! But, they want their money when it comes due! 🙄 …
I have been waiting for my trash to be picked up. For some reason we were passed by on Mondays pick up day and they have been called more than three times and they said they will pick up and have yet to come pick up trash. My can is so full and and cannot fit another bag. This is truly ridiculous.
Not a fan of Tyler Sanitation. Have been using them since July 2019 and from then to now the women who answer the phone are rude whenever they do answer, they very seldom answer the phone, they don’t return voicemails, and have a …
Second week after service was taken over by Waste Management, our trash wasn’t picked up at all. It was supposed to be picked up Monday morning. The bin is packed full and has been sitting by the road since Sunday night. After calling 3 times, it’s still sitting there Wednesday afternoon.
Great customer service, no problems with consistently good trash and sanitation services. Been very helpful whenever I’ve called. …
Horrible service. Rude reps. Had no problem billing me and taking my $$ but kept “missing” my trash even though it was out by curb always night before. Then they tried to say I was lying. WORST company ever. I will be making rept to Aiken …
Once Tyler took over, they dropped recycle and yard waste, which was 90% of what I used, and they went up in price. Now that I have to take stuff to the dump, I just take the trash and use the money saved for gas! YOU DON”T CUT OUT 2/3’s of what I used and raise the price!
Had the police knock on my door one morning because my trash fell off their truck. Called them after cleaning it up, no voice mail so I had to email, spoke with them a few days later to be told that it couldn’t be their fault… they …
Service has declined since Waste Management took over. Friday is our trash pick up day, but as of today Monday, no one has arrived as of 4:30pm. This is unacceptable service.
Lots of confusion with the bill. But the nice woman called me and sorted it out, set me up with online billing so hopefully that will be the end to billing issues.
I have decided to “trash” Waste Management after their poor performance since taking over from Tyler’s. Cancelling their service. Trash has been sitting all week waiting for their missed pick up. If I have to take it to the dumps myself, why do I need them?
Tyler’s used to provide excellent service. Waste management doesn’t even bother to pickup sometimes! Now they are not even answering the customer service number they posted below! We all need compensation for missed pickups.
Tyler guys are always good but today they went above and beyond. My cul-de-sac was blocked by construction vehicles and a cement truck. Our Tyler guy pulled our trash receptacle all the way across a wide wooded center island to dump it …
We were told that our trash would be picked up a day late due to the Labor Day holiday. They are now 3 days late! Worst service ever! If you need to call them, expect to wait at least 20 minutes before you get a representative!
We’re and have been renting on Eutaw Street and I simply cannot say enough good things about the guys that collect our trash! …
The service has went down poorly since it’s no longer Tyler Sanitation. Tyler Sanitation was great but WM not so much. Sometimes my trash doesn’t get picked up when it’s supposed to. Being a bigger company doesn’t mean better services.
If I could leave a lower rating I would! This company won a contract for the town of Wagener and won’t even take up the previous companies routs. My Sister and her husband are disabled and they aren’t even interested in TRYING. No, instead …
If I could give it a minus one I would. Since Waste Management has taken over, they skip my pick-up three times. I only get broken promises and sorries when I call. Never had this problem with Tyler.
Horrible service, I have two weeks of garbage to deal with. Ever since WM took over they ruined a good local business. If they don’t come get my garbage tomorrow, I’m finding another company. I do not recommend WM, I’m too busy to have to deal with this. I pay for a service, I am not getting the service I pay for.
I’ve seen some of the complaints on here and I believe they are unfounded. I have been a customer for well over 10 years and there have been a couple times my pick up was missed…mistakes happen. I call them up and they arrange for a pick up the following day. No problem. I will always use them for my waste management.
I had my trash can been out since Wednesday morning! They changed the day from friday to Thursday, didn’t come on Thursday and at 2:30 on friday still no show. I called them and the driving stated my trash can wasn’t out there! ItoldJames he was a Damn lier he didn’t even come down my road. They will not get any more monies out of me!
Even when y’all manage to get the garbage cans dumped you still leaves tons of trash on the ground. Where’s the pride in work well done? I definitely didn’t see it today. Let’s do better. It’s 2018, dang. (Update) I talked to someone in …
Terrible! I have only had them (WM) for 2 months and this week is the second time they haven’t came. They changed my pickup day to Monday and it’s now Wednesday. I have called several times but nothing is being done. They just keep saying …
I never signed up, but they created an account with my info and started billing me anyway. Not a great way to start a business relationship. …
Well, Tylers owner, when the lady that FINALLY answered the phone, she WAS rude! Very rude! And as you can clearly see, others have had the same expierence. Your rating and reviews speak for themselves. If you want to service the areas in …
Never had any problems with these guys
If I could give no stars I would. The service is lacking. I cant talk to a real person automated only. I pay for trash service, but it’s not picked up. We will be switching to a new trash provider. This company just lost 2 customers. Myself and my mothers property. I do Not recommend Tyler’s for trash service.
Its sad that you pay for a service and they can’t even do the job. My garbage was out this morning…the garbage people picked up my neighbors garbage, backed up and continued their route not picking up our garbage. The proceeded around the …
Y’all must not pay your employees enough cause they are picky as hell with what they throw away. Are they are mad they have to throw out people’s garbage?… I’ve seen small stuff sit beside the road for weeks on countless properties …
13 days and counting since this company has been out to Summer Lakes to pick up garbage. We pay for weekly service and since the takeover from Tylers, the service has been inconsistent at best. …
Received my letter today that WM will be taking over your business. I hope they continue with the same good service y’all provided. Thanks for the great service we received from your company. Never any issues, staff was always friendly and service was provided on schedule.
Really bad service since taking over for Tyler’s. They charge you for services that aren’t rendered. Will not send out a bill for services due,but if you dont pay, they will put you on suspension list for services ur already not getting …
New review: The name here is Tyler Sanitation but it was bought by and is now Waste Management. If you call the number that is how it is answered but they haven’t changed the name here. The problems I reported in my review 3 months ago …
If you want a mediocre garbage company that will not go above and beyond for your customers, this is the company for you. They constantly left my trash knocked over, not to mention you can tell when they pick up trash in the neighborhood …
Ever since Waste Management took over Tyler’s Sanitation, the service has gone down hill. Three times now our trash has not been picked up. Each time, I’ll call and they put in a ticket for it to be picked up but it never does. They do …
If I could give NO STARS, I would !!! These people are greedy!!!! They have more than doubled their garbage fees and this does not include recycling. Their reps are very hateful and nasty on the phone. My 89 year old mom called them to …
If I could give a half star I would. This company has no concept of customer service. I’ve hesitated to complain of how poor the service was in the past but this is way past leaving trash on the sidewalk. They are now just driving on by …
I have been thinking about this and I have come to the conclusion that this service isn’t worth it. Double the fees for the same service. Tyler isn’t doing anything more than Advance Disposal. A lot of miscommunication and no one ever picks …
They keep leaving the trash can in the way of our mailbox so our mailman can’t delivery the mail or in our driveway so my ride has to go around it (on a busy road so she can’t just stop and move it immediately). Everyone in our house is …
They changed my pickup day and notified me of it about two days before the old day for pickup was, now I have to wait a whole nother week and my can is full.
Can’t leave trash out on porch too many animals running around and have been …
My first complaint is being billed by them, several times, even though we never signed up for service. We live in Lexington County, and apparently, Advanced Disposal is losing their contract, and Tyler’s is taking over. The bad news is, …
Not happy!! Trash wasn’t picked up on pick up day. Called the following day and they said they would send someone out by 5 the next business day. I had to call again because they didn’t pick it up. Apologized because they didn’t have a …
Have a rental in Gaston and Tyler Sanitation has been picking up for a year. No problems and would recommend them to anyone in their service area. Trying to get renters to the dump is impossible so provide this for my well being.
This is absolutely the worst trash company. I finally got my trash picked up after a month of waiting ti think they finally got my pick up squared away. No now there is trash in my yard from animals because they can’t do there job. The …
This company has a 2.8 rating and does not deserve more than a 0.1 at best. They are one of only 2 companies that serve our area and because of that they feel they can be rude and disrespectful from the receptionist to the truck drivers. I …
Tyler Sanitation has been driving by my yard debris now three Mondays straight!! We pay for their service! I’ve left several messages and no reply! Do not know what I need to do next!
This is how my yard was left. This is what I came home to after working all day. I pay for a service it should be done correctly. This is disrespectful to my home and your business. This isn’t the first time this has happened. …
I live in Irmo. The guys running the truck are very courteosu Today I forgot to take the can to the road . As I was arriving to my the truck was three houses down past mine. The guys on the back of the truck waved me down so I could get my …
Yard Debris sat there for a month, neatly stacked trimmed and within pickup protocol. Called 3 times, transferred first time, VM second time and told someone would call me back 3rd time , never did. Finally had to pay for a Uhaul pickup …
They’re often late. Sometimes a few days late. They took trash bags out of my trash can along with used doggie bags and threw them on the ground and left them. I’ve been trying to get rid of the same trash for over a month because they keep leaving most of the trash.
I have been waiting for my trash to be picked up since Monday after it was missed on its regular day last Friday. It is now day six, of course trash is overflowing, and it is the day before my next pickup day; still Tyler‘s Sanitation has …