I called with questions about my statement and on line access they were very helpful and polite and stayed on the phone until they were sure I got on line and any and all my questions were answered
They said they would spray in different areas and the guys were lazy once they showed they wont return my calls to respray before the next quarterly visit and overpriced compared to other competitors.
US Pest will charge you for services not rendered you cannot charge people for services not rendered if your computer automatically generates the invoices you have to go in and edit it to make it accurate before it sent out to the customer …
Was supposed to start work here .. had personal family things to take care of … I come back manager hired 2 more ppl.. after he said he was ok with it to only tell me he hired other ppl and he moved on bad business
For $100 a year I want to know if they go down into the crawl space and at least spray some sort of treatment for mold or fungus while they’re down there? That would be a nice thing for them to do for a hundred bucks.
We are highly impressed with the level of service, the knowledge, and the helpfulness of the technician as well as the office staff we have dealt with. Definitely deserve five stars!
We have been with U.S. Pest for quite a few years and Allen Gentry has been our Pest Pro Serviceman for most of the.. he is a very dependable, friendly, professional person..always here when he says..if needed to do something extra he …
Very Professional and Friendly! I like that they were able to use little to no chemical in my home, based on my health condition, and we’ve been pest free since using US Pest Protection!
Cricket ” THE Bugman ” is fantastic at what he does , very professional and thorough as well as a real people person , He is an asset to your company.If you have bugs call U.S. Pest and ask for Cricket , if you don’t have bugs keep it that way and give them a call.
Have been with US Pest for years at my residence and company, have always been satisfied even when techs were not the most honest and claimed to treat but really did not, though the billing issue has always got fixed, but I can’t deal with …
We love U.S.Pest! Our Pest Pro, Allen Gentry, is friendly, conscientious, and always on time! Whatever pest problem I encounter, and we live around water so it’s often, he is always ready to take care of it!
All of the representatives who come to my house or professional and knowledgeable. Mike the most recent one was not only professional and knowledgeable he was enthusiastic and very willing to help me solve my problem. I love u.s. pest!
Lady hung up on me because my kid needed my attention. Then when I called back she was like. Hello this is soso and you have my full attention. Like really lady. I have kids I can’t always predict when they need me. Sorry to inconvenience you at work. Next company.
I totally agree with Jim Pace, the lady hung up on me today as well. I gave them 1 star, because I contract Hendersonville office, they transferred me to Murfreesboro office which can not be found on Google. I got the quote, they took my …
Justin is so thoughtful, kind and considerate. I love the service that is given to my home and anytime I see or need help, usually that day or the next, Justin brings me something to get mice or help.
This is one of the few times I’ve written negative reviews about a company. The reason I am is because I was charged for services which were never rendered. When I found out about it I called to get my money back. Every time I called …
What a great family owned company. Have spoken to friends of mine that have use them as their pest company and have had great things to say about their service & knowledge . If you’re looking for pest control, this is the company to call. Thanks again U.S. Pest.
U. S. Pest is the most reliable and well informed pest control company I have EVER used. I use their services at my office, as well as my home. Their pest control solution is non-toxic to humans and pets. It never leave that unusual …
Called early one morning for their service. Was told by lady who answered the phone I would receive a return call soon that day. Never happened, so I moved on to a competitor…signed with them with next day service. I had used U S Pest before and was really disappointed on the “no communication” back to me.
There service technician “Cricket” was the only reason I did not change providers earlier and stayed over 7 yrs! The lady who answered the phone and hung up on me is why they get 1 star and not 2! There customer service is sub par. Buyer …
I work for a local business in Gallatin, TN and our Service Professional is Skip Akins. Skip is very professional and thorough with the pest control service he gives us. Having worked for a pest control company myself for 5 years in the …
Hey there, set up an appointment came home and waited like a good customer for my window. NO CALL NO SHOW. I called and got answer service. My window was 4-5. They close at 5. Try to keep business in Hendersonville. Well, have to look elsewhere. Darn it🐞🐜🕷🐛! …
I have had the same Service Tech (Jim) for many years. He is professional and courteous. He knows what to look for at my place and he is always responsive when needed in between my quarterly visits.
Been using US Pest for 3 years now and Don Lewis is the man! Always super respectful of our house, helpful and willing to do whatever it takes to treat our house and property. The best!
Don Lewis is our representative with U.S. Pest and is always prompt, professional, courteous, flexible, and thorough. Every pest concern we have experienced has been addressed and solved without hesitation. I highly recommend U.S. Pest and Don Lewis to anyone seeking pest extermination services.
Tech and exterminators are great, Phone staff seem disconnected and book appts without verification, also do not return calls. Then when there is an appt made it is apparently not communicated to techs. A little expensive.
Our home has been serviced by U.S.Pest For over 15 years, we are very pleased with the results!!! We live in a Rural Community in the middle of a field, lots of bugs etc. Mr. Jim Griffies has been our technician for the last few years and has done a Excellent job, fighting the bugs etc in and around our home.
Allen Gentry is our Pest Pro and he is the best. Always friendly, knowledgable and important for me..timely. I have gone back to work and he was able to change not only the time of day but the day as well to accommodate my schedule. Allen is the Man!
My mother in-law had this company come out to spray and the agent said he was spraying for one thing and the manager told her that he didn’t spray for what he said he was. We are still seeing spiders and live centipedes. This company doesn’t even deserve a one star. I do not recommend this company to anyone.
Don Lewis with US Pest is always professional, prompt and efficient. He calls ahead and a lot of times he is waiting on me. I would recommend US Pest and Don to anyone looking for home pest protection. Thanks Don and US Pest for such an outstanding job.
Ive been with US pest for a while and they have done an excellent job. I have recently cancelled for reasons that are no fault of US PEST and their customer service team did an excellent job in reaching out to me to give me tips and people to reach out to while no longer being a paid customer.
Had a new tech on 9/23.(James) He did the inside first and did a great job. I had his check ready and he said he would take it and do the outside so he would not have to bother me again…I looked outside less than 10 minutes later and he …
They don’t care if u have a parent dies and if h owe them money they will help there self the take it out of ur banking account when u tell them to refund the money they refuse they never call to ask if the money is in the bank now cause of …
My pest man Joe Kelly is great he comes once per month and sprays my home and he is caring and does a great job.I love us pest and there people they do a great job and very professional and teat your home with respect. They are far the best …
Don is the absolute best technician! He is wonderful at communicating with me about the pests in and around my home! And goes above and beyond to protect my family from pesky critters! Don you’re amazing! Thank you!
Since Don Lewis retired, we have lost count on the number of people who “get assigned” our house, every time we get a person for a few times, its a new person the next time and we have to show them everything all over again, we sure miss DON! Can you please find us another dedicated guy like Don?
Cricket has been our pest service technician at my place of employment for years. He is very friendly and knowledgeable. He is always willing to answer any questions and quick to handle any concerns that we have.
Allen Gentry is the BEST! He always shows up with a smile and asks if we need anything. He is very knowledgeable and takes the time to answer all of my questions I have for him. U.S. Pest Protection was the only company I found that would …
Cricket at US Pest is the BEST!!! He has been our bug man in our family for many years!! And we talk about Nascar and Dale Earnhardt Jr all the time!! 🙂 He will do anything in his power to help a customer out in the fastest, friendliest …
For the past few years, Don Lewis has been our U. S. Pest representative. He is very knowledgeable, professional and thorough. He is always willing to answer any questions we might have and is doing a great job of protecting our property from pests.
We have had U S Pest for several years now and have been very satisfied with their service and especially their technician “Cricket”. He has always been here at his appointed time and has been friendly and most helpful with any and all …
Don Lewis is our U.S. Pest representative at our business and we have been very pleased with the services. Don is always professional, courteous and very thorough. We know we can call Don if we have any issues and he will make sure we are taken care of right away. I highly recommend Don and U.S. Pest!
Cory Sisk is our guy and he is very professional and accommodating. We have used him for over a year now and are very satisfied. We highly recommend US Pest Protection and had them do extensive work on our newly purchased old home. Thank you,
Keith Elias
Giving a 3 only bc Don, the technician who came to treat the house, was the one who saved the relationship. Inspection was supposed to be free but he was pressuring me to sign a locked in contract with shotty wording which I refused so …
Jim with US Pest is always a pleasure to work with! He takes care of our pests needs and goes above and beyond to make sure we are satisfied. Recommended US Pest to my neighbors and mom. Very kind employees to work with!
Cory Sisk is a great employee of U.S. Pest and personally one of my favorite vendors that we have come in on a weekly basis. He is also so laid-back, easy-going and polite. He is thorough in his work and has even come out on weekends …
I love U.S. Pest! They are great. Allen Gentry has been providing pest control services to me for many years. He is friendly, thorough, and always on time. And he always accommodates my crazy schedule! I would highly recommend U.S. Pest.
This is the WORST I’ve ever been treated by a company. It still makes me sick to my stomach looking back on how horrible they truly were to us. We had Cooks pest control in another city for 2 years before we purchased our home here in …
I have been using U.S. Pest Protection for about 2-3 years. Couldn’t ask for better service. Although I have a standing monthly appointment, I always get a call reminding me. Troy Cornelius does my monthly service and is absolutely …
Your representative, Josh, was very professional and extremely courteous. He was able to answer all my questions and provide any explanations needed. We’ve enjoyed over 30 years of good service with this company and recommend your services to everyone we are aware of that needs pest services . Thank you for excellent service.
My personal service experience has been terrible. The service technician continues to be changed. The current one, has been unwilling to work with my schedule. Therefore, the inside is not getting treated. When I called to speak with a …
Awesome company and fantastic service. Jim Griffies is a phenomenal service provider. He takes the time to understand the needs of the customer and provide proper protection against all of your concerns. He always calls ahead and informs us …
They have made 2 appointments with me for termite inspection. They have not come either time and they are supposed to come in the house. Funny thing is 5 days after the last apply they did not show up for, the receipt was stuck in my front …
Andrew H came out and examined my house twice for no charge and answered my million and one questions, he was so personable and knowledgeable and understanding of how skieved out and paranoid I was. He gave me his personal cell number to …
Don Lewis is our pest guy and he is great. He is so nice and does an excellent job explaining anything we ask about. He always calls before he comes so we are ready for him. I have had really bad experiences with pest companies before and these guys are miles beyond the regular companies.
We have been with US Pest for the last several years. They have reasonable prices and offer many services. Troy is fast, efficient and friendly. I’m certainly glad we switched to US Pest. …
My “Bug Guy” is Dustin Rush. He is awesome. After several years with the same service tech in our home, that we loved (also from US Pest), we were fortunate enough to get Dustin as his replacement. …
I have US Pest since moving here from NY and have nothing but great things to say. Company helped me establish my termite prevention and assigned me an awesome tech by the name of Allen Gentry. Always pleasant in asking how I and my wife …
We paid $250 for them to come out and spray the yard and house for spiders. I was told they was at the house for 28 minutes but they only spray for around 10 minutes inside and out. Did more talking then spraying. Within a week we still …
I have been with US Pest for over 2 years and moved to new house and toke them with me. My same bug guy went with me and once found out he was quitting his position began to not do his job which was paid to do and began every excuse in why …
Bugs are not the problem! They took care of our brown recluse issue. Which made my wife happy. Seems like we have a new technician at every visit. They are always personable but just awkward having a stranger coming into my home at every …
Mr. Joe (as we call him) is an excellent representative of US Pest and has always done an excellent job for us in the two years that he has came to our house. He is friendly, loves visiting our dogs (Lily our basset hound loves Mr. Joe), …
US Pest is the most awesome company I have ever had the pleasure of working with! They got me taken care of immediately and took care of all of my concerns. Their termites guys are wonderful as well as everyone else I have dealt with. …
We have used US Pest for over 8 years and are totally satisfied with their services both to our house and our yard. The fact that we do not have to call each month on our yard service is wonderful. They are very timely in their monthly maintenance. Highly recommend US Pest.
We highly recommend Don Lewis!! He’s been taking care of our house and office for over a year now. He works around our busy schedule. He is always on time, very polite, thorough, and does an excellent job keeping us pest free. We don’t …
Don has been the best! He communicates very well. He always let me know when he is planning on coming to my home and even lets me know when he will be out of town. He’s always willing to be flexible with my schedule when needed. He also …
I have been a U S Pest customer for about 25 years, when Mr. Victor Hollis brought our attention to this company. We have always received great pest and termite service and all of the professionals servicing my account have been very good. …
Update: they treated our home for brown recluse. They were several hundred dollars under other quotes. Allen and Chris came out and were very professional and informative. They fogged, dusted, sprayed and left glue traps. When we returned …
I am happy with my U S Pest service man Jeremy. He is relatively new to me but very friendly and nice. He knows his way around bugs. I had a question for him about a tree in my yard that a neighbor said had termites in it and I really …
My complaint is not about quality or work. No matter how we try to schedule our appointments, they always come on a non-scheduled day without calling. Our numbers are on record. Our crawlspace requires someone being home to allow access. …
We hired this company for new construction for pre treatment for termites. The treatment they performed was done correctly- from what I know and can tell- it was the office, sales and management that we have had issues with. We were not …
The technician who did our service was outstanding and did a super job. US Pest knows how to eliminate insects using environmentally friendly chemicals. …
I am renting a house and had a bug infestation that I could not seem to address on my own. The homeowners had an existing contract with US Pest and set up an appointment for them to come out and meet with me. Michael C. came out the first …
I have never been so underwhelmed. It seems like the employees don’t talk to each other. So a technician will just show up (usually not in the two-hour window I was given) and they won’t know what they’re coming for. For one appointment, …
For the better part of 2 years, they were awesome. Any tech that came to the house was professional, friendly and prompt. However, when I moved and notified them of this, over the course of 18 months they refused to communicate internally …
We have used US Pest off and on for years since we moved to our home 9 years ago. They may be a little more than some places but they have worked with us as far as our budget and matching the services to our needs. We are always pleased with them and if there is a problem they are quick to fix it.
We were recommended by our massage therapist and have been happy as new clients. Kyle came out and was MUCH more thorough in his inspection and recommendations than a competitor who also came out. His follow up was professional and timely …
Is your crawlspace dank and damp? Is water seeping in and creating potential expensive issues for your greatest investment, your home? Well, mine was…until I found US Pest Encapsulation! From start to finish, everyone at US Pest gave …
Was told they would trench around house and spray. He just used his foot to move dirt away from foundation . One side of house was not disturbed. Where there was plastic under pea gravel was just left there and not pushed back and covered. Supervisor said he would check it out but if he did nothing changed and no reply.
Reasonable and knowledgeable
Can’t find want I was looking for.
They Rock
nice professional respectful personnel.
As always excellent service .
Awesome… no other words needed!
Excellent and Professional Service.
Very much
The absolute worst accounts receivable department in history!
Great experience; very responsive.
Very unorganized on the office end.
Could give a call as to when to expect service.
Extremely unprofessional, uneducated, non-trained service technician. Rude office staff. No thanks
Very friendly and well informed and thorough!
Polite and on time. Great service
Had mice on trap under house didn’t pick it up.
Great service with a smile, really friendly chap.
Don takes real good care of our home‼️
If you like being charged for missed treatments, this is the place for you.
Great service as always!
We are very pleased with Don he is very thorough.
Not the cheapest, but we’re extremely happy with the level of service.
The work was not done right, there was no follow up offered, terrible communication, and very over priced
Nothing but used car sales to try to get you under contract.
We’ve used them for years now. Good service and friendly service professionals.
Great experience everytime and I feel safe letting them into my home.
Didn’t call ahead of time and tech has changed every time for the last 3 services.
Very friendly , called before coming , I really appreciate my pest man !!!!
Very professional and very good service and well informed and friendly people I would recommend them to anyone.
Your employee Troy Cornelius, is not only informed, but dedicated to what he does. We could not ask for better service.
Don is very thorough and professional. He always does a very good job
I have always received excellent service from U.S. Pest Protection.
Jim always does an excellent job keeping our home protected.
They will work with you on the days they come out if your on a fixed income like myself.
They are absolutely wonderful and Don, my tech is so helpful.
I called with questions about my statement and on line access they were very helpful and polite and stayed on the phone until they were sure I got on line and any and all my questions were answered
My tech is very knowledgeable and always ready to help. He should be the standard that other techs should strive to be.
Everyone is so friendly! Their like a family. The service is outstanding.
They said they would spray in different areas and the guys were lazy once they showed they wont return my calls to respray before the next quarterly visit and overpriced compared to other competitors.
Don Lewis is an excellent employee and maintains the pest control at my work in a very admirable way.
They sold my email so now I get daily spam. US Pest is more of a pest than the ones they treat
Alls good, UU Pest successfully got rid of roaches and some rats from my property. Very pleased, thank you!
Don is a great technician. He’s a good people person. Always Answers my concerns.
I have had and continue to have a pleasant experience with US Pest, we have been a customer for years. Thanks.
Like the service my representative gives me. He is courteous and professional. Thanks Justin Cotton.
Don always reminds me a few days before to remind me and also will text when he is on his way. He is very thorough and always friendly
I once again received a bill without a scheduled service. I now have to spend time calling back about this second bill. Completely frustrated.
Jim is the best pest control guy ever. You guys do a really good job. No roaches since the beginning.
We have been using US Pest for many years now. The service is excellent, always above and beyond.
US Pest will charge you for services not rendered you cannot charge people for services not rendered if your computer automatically generates the invoices you have to go in and edit it to make it accurate before it sent out to the customer …
U S Pest got rid of our ant problem…..we have never had them soo bad before. They were helpful, friendly and timely. Allen is awesome.
Austin does a great job.
Brad is superb!! A role model for all.
Good Neighbor Mission started using US Pest in 2012. Allen Gentry is always courteous and caring toward our families in shelter.
Was supposed to start work here .. had personal family things to take care of … I come back manager hired 2 more ppl.. after he said he was ok with it to only tell me he hired other ppl and he moved on bad business
Cricket is on time. He is knowledgeable, courteous, patient with the elderly here at our facility. He is awesome. This is a great company.
For $100 a year I want to know if they go down into the crawl space and at least spray some sort of treatment for mold or fungus while they’re down there? That would be a nice thing for them to do for a hundred bucks.
We are highly impressed with the level of service, the knowledge, and the helpfulness of the technician as well as the office staff we have dealt with. Definitely deserve five stars!
We have been with U.S. Pest for quite a few years and Allen Gentry has been our Pest Pro Serviceman for most of the.. he is a very dependable, friendly, professional person..always here when he says..if needed to do something extra he …
Very Professional and Friendly! I like that they were able to use little to no chemical in my home, based on my health condition, and we’ve been pest free since using US Pest Protection!
Cricket ” THE Bugman ” is fantastic at what he does , very professional and thorough as well as a real people person , He is an asset to your company.If you have bugs call U.S. Pest and ask for Cricket , if you don’t have bugs keep it that way and give them a call.
Don is the best technician we have ever had.
He always works around our schedule.
He does an excellent job!
Have been with US Pest for years at my residence and company, have always been satisfied even when techs were not the most honest and claimed to treat but really did not, though the billing issue has always got fixed, but I can’t deal with …
Performs bimonthly pest service and yearly termite inspection. Very professional and through with their services.
We love U.S.Pest! Our Pest Pro, Allen Gentry, is friendly, conscientious, and always on time! Whatever pest problem I encounter, and we live around water so it’s often, he is always ready to take care of it!
All of the representatives who come to my house or professional and knowledgeable. Mike the most recent one was not only professional and knowledgeable he was enthusiastic and very willing to help me solve my problem. I love u.s. pest!
Lady hung up on me because my kid needed my attention. Then when I called back she was like. Hello this is soso and you have my full attention. Like really lady. I have kids I can’t always predict when they need me. Sorry to inconvenience you at work. Next company.
I totally agree with Jim Pace, the lady hung up on me today as well. I gave them 1 star, because I contract Hendersonville office, they transferred me to Murfreesboro office which can not be found on Google. I got the quote, they took my …
Don is amazing. He always goes above and beyond for us. He communicates with us very effectively. He’s the best pest control guy we’ve ever had!
Justin is so thoughtful, kind and considerate. I love the service that is given to my home and anytime I see or need help, usually that day or the next, Justin brings me something to get mice or help.
This is one of the few times I’ve written negative reviews about a company. The reason I am is because I was charged for services which were never rendered. When I found out about it I called to get my money back. Every time I called …
What a great family owned company. Have spoken to friends of mine that have use them as their pest company and have had great things to say about their service & knowledge . If you’re looking for pest control, this is the company to call. Thanks again U.S. Pest.
We love US Pest and our amazing technician, Don. He is very friendly and always makes sure we are informed and happy with our service!
U. S. Pest is the most reliable and well informed pest control company I have EVER used. I use their services at my office, as well as my home. Their pest control solution is non-toxic to humans and pets. It never leave that unusual …
Called early one morning for their service. Was told by lady who answered the phone I would receive a return call soon that day. Never happened, so I moved on to a competitor…signed with them with next day service. I had used U S Pest before and was really disappointed on the “no communication” back to me.
There service technician “Cricket” was the only reason I did not change providers earlier and stayed over 7 yrs! The lady who answered the phone and hung up on me is why they get 1 star and not 2! There customer service is sub par. Buyer …
I work for a local business in Gallatin, TN and our Service Professional is Skip Akins. Skip is very professional and thorough with the pest control service he gives us. Having worked for a pest control company myself for 5 years in the …
Hey there, set up an appointment came home and waited like a good customer for my window. NO CALL NO SHOW. I called and got answer service. My window was 4-5. They close at 5. Try to keep business in Hendersonville. Well, have to look elsewhere. Darn it🐞🐜🕷🐛! …
I have had the same Service Tech (Jim) for many years. He is professional and courteous. He knows what to look for at my place and he is always responsive when needed in between my quarterly visits.
Been using US Pest for 3 years now and Don Lewis is the man! Always super respectful of our house, helpful and willing to do whatever it takes to treat our house and property. The best!
Don Lewis is our representative with U.S. Pest and is always prompt, professional, courteous, flexible, and thorough. Every pest concern we have experienced has been addressed and solved without hesitation. I highly recommend U.S. Pest and Don Lewis to anyone seeking pest extermination services.
Tech and exterminators are great, Phone staff seem disconnected and book appts without verification, also do not return calls. Then when there is an appt made it is apparently not communicated to techs. A little expensive.
Our home has been serviced by U.S.Pest For over 15 years, we are very pleased with the results!!! We live in a Rural Community in the middle of a field, lots of bugs etc. Mr. Jim Griffies has been our technician for the last few years and has done a Excellent job, fighting the bugs etc in and around our home.
Allen Gentry is our Pest Pro and he is the best. Always friendly, knowledgable and important for me..timely. I have gone back to work and he was able to change not only the time of day but the day as well to accommodate my schedule. Allen is the Man!
My mother in-law had this company come out to spray and the agent said he was spraying for one thing and the manager told her that he didn’t spray for what he said he was. We are still seeing spiders and live centipedes. This company doesn’t even deserve a one star. I do not recommend this company to anyone.
Don Lewis with US Pest is always professional, prompt and efficient. He calls ahead and a lot of times he is waiting on me. I would recommend US Pest and Don to anyone looking for home pest protection. Thanks Don and US Pest for such an outstanding job.
Ive been with US pest for a while and they have done an excellent job. I have recently cancelled for reasons that are no fault of US PEST and their customer service team did an excellent job in reaching out to me to give me tips and people to reach out to while no longer being a paid customer.
Had a new tech on 9/23.(James) He did the inside first and did a great job. I had his check ready and he said he would take it and do the outside so he would not have to bother me again…I looked outside less than 10 minutes later and he …
They don’t care if u have a parent dies and if h owe them money they will help there self the take it out of ur banking account when u tell them to refund the money they refuse they never call to ask if the money is in the bank now cause of …
My pest man Joe Kelly is great he comes once per month and sprays my home and he is caring and does a great job.I love us pest and there people they do a great job and very professional and teat your home with respect. They are far the best …
Don is the absolute best technician! He is wonderful at communicating with me about the pests in and around my home! And goes above and beyond to protect my family from pesky critters! Don you’re amazing! Thank you!
Since Don Lewis retired, we have lost count on the number of people who “get assigned” our house, every time we get a person for a few times, its a new person the next time and we have to show them everything all over again, we sure miss DON! Can you please find us another dedicated guy like Don?
Cricket has been our pest service technician at my place of employment for years. He is very friendly and knowledgeable. He is always willing to answer any questions and quick to handle any concerns that we have.
Allen Gentry is the BEST! He always shows up with a smile and asks if we need anything. He is very knowledgeable and takes the time to answer all of my questions I have for him. U.S. Pest Protection was the only company I found that would …
Cricket at US Pest is the BEST!!! He has been our bug man in our family for many years!! And we talk about Nascar and Dale Earnhardt Jr all the time!! 🙂 He will do anything in his power to help a customer out in the fastest, friendliest …
For the past few years, Don Lewis has been our U. S. Pest representative. He is very knowledgeable, professional and thorough. He is always willing to answer any questions we might have and is doing a great job of protecting our property from pests.
We have had U S Pest for several years now and have been very satisfied with their service and especially their technician “Cricket”. He has always been here at his appointed time and has been friendly and most helpful with any and all …
Don Lewis is our U.S. Pest representative at our business and we have been very pleased with the services. Don is always professional, courteous and very thorough. We know we can call Don if we have any issues and he will make sure we are taken care of right away. I highly recommend Don and U.S. Pest!
Cory Sisk is our guy and he is very professional and accommodating. We have used him for over a year now and are very satisfied. We highly recommend US Pest Protection and had them do extensive work on our newly purchased old home. Thank you,
Keith Elias
Giving a 3 only bc Don, the technician who came to treat the house, was the one who saved the relationship. Inspection was supposed to be free but he was pressuring me to sign a locked in contract with shotty wording which I refused so …
Jim with US Pest is always a pleasure to work with! He takes care of our pests needs and goes above and beyond to make sure we are satisfied. Recommended US Pest to my neighbors and mom. Very kind employees to work with!
Cory Sisk is a great employee of U.S. Pest and personally one of my favorite vendors that we have come in on a weekly basis. He is also so laid-back, easy-going and polite. He is thorough in his work and has even come out on weekends …
I love U.S. Pest! They are great. Allen Gentry has been providing pest control services to me for many years. He is friendly, thorough, and always on time. And he always accommodates my crazy schedule! I would highly recommend U.S. Pest.
This is the WORST I’ve ever been treated by a company. It still makes me sick to my stomach looking back on how horrible they truly were to us. We had Cooks pest control in another city for 2 years before we purchased our home here in …
I have been using U.S. Pest Protection for about 2-3 years. Couldn’t ask for better service. Although I have a standing monthly appointment, I always get a call reminding me. Troy Cornelius does my monthly service and is absolutely …
Your representative, Josh, was very professional and extremely courteous. He was able to answer all my questions and provide any explanations needed. We’ve enjoyed over 30 years of good service with this company and recommend your services to everyone we are aware of that needs pest services . Thank you for excellent service.
My personal service experience has been terrible. The service technician continues to be changed. The current one, has been unwilling to work with my schedule. Therefore, the inside is not getting treated. When I called to speak with a …
Awesome company and fantastic service. Jim Griffies is a phenomenal service provider. He takes the time to understand the needs of the customer and provide proper protection against all of your concerns. He always calls ahead and informs us …
They have made 2 appointments with me for termite inspection. They have not come either time and they are supposed to come in the house. Funny thing is 5 days after the last apply they did not show up for, the receipt was stuck in my front …
Very efficient & works well with our realtor. Probably will use for our annual inspectionsl
Andrew H came out and examined my house twice for no charge and answered my million and one questions, he was so personable and knowledgeable and understanding of how skieved out and paranoid I was. He gave me his personal cell number to …
Don Lewis is our pest guy and he is great. He is so nice and does an excellent job explaining anything we ask about. He always calls before he comes so we are ready for him. I have had really bad experiences with pest companies before and these guys are miles beyond the regular companies.
We have been with US Pest for the last several years. They have reasonable prices and offer many services. Troy is fast, efficient and friendly. I’m certainly glad we switched to US Pest. …
My “Bug Guy” is Dustin Rush. He is awesome. After several years with the same service tech in our home, that we loved (also from US Pest), we were fortunate enough to get Dustin as his replacement. …
I have US Pest since moving here from NY and have nothing but great things to say. Company helped me establish my termite prevention and assigned me an awesome tech by the name of Allen Gentry. Always pleasant in asking how I and my wife …
We paid $250 for them to come out and spray the yard and house for spiders. I was told they was at the house for 28 minutes but they only spray for around 10 minutes inside and out. Did more talking then spraying. Within a week we still …
I have been with US Pest for over 2 years and moved to new house and toke them with me. My same bug guy went with me and once found out he was quitting his position began to not do his job which was paid to do and began every excuse in why …
Bugs are not the problem! They took care of our brown recluse issue. Which made my wife happy. Seems like we have a new technician at every visit. They are always personable but just awkward having a stranger coming into my home at every …
Mr. Joe (as we call him) is an excellent representative of US Pest and has always done an excellent job for us in the two years that he has came to our house. He is friendly, loves visiting our dogs (Lily our basset hound loves Mr. Joe), …
US Pest is the most awesome company I have ever had the pleasure of working with! They got me taken care of immediately and took care of all of my concerns. Their termites guys are wonderful as well as everyone else I have dealt with. …
We have used US Pest for over 8 years and are totally satisfied with their services both to our house and our yard. The fact that we do not have to call each month on our yard service is wonderful. They are very timely in their monthly maintenance. Highly recommend US Pest.
We highly recommend Don Lewis!! He’s been taking care of our house and office for over a year now. He works around our busy schedule. He is always on time, very polite, thorough, and does an excellent job keeping us pest free. We don’t …
Don has been the best! He communicates very well. He always let me know when he is planning on coming to my home and even lets me know when he will be out of town. He’s always willing to be flexible with my schedule when needed. He also …
I have been a U S Pest customer for about 25 years, when Mr. Victor Hollis brought our attention to this company. We have always received great pest and termite service and all of the professionals servicing my account have been very good. …
Update: they treated our home for brown recluse. They were several hundred dollars under other quotes. Allen and Chris came out and were very professional and informative. They fogged, dusted, sprayed and left glue traps. When we returned …
I am happy with my U S Pest service man Jeremy. He is relatively new to me but very friendly and nice. He knows his way around bugs. I had a question for him about a tree in my yard that a neighbor said had termites in it and I really …
My complaint is not about quality or work. No matter how we try to schedule our appointments, they always come on a non-scheduled day without calling. Our numbers are on record. Our crawlspace requires someone being home to allow access. …
We hired this company for new construction for pre treatment for termites. The treatment they performed was done correctly- from what I know and can tell- it was the office, sales and management that we have had issues with. We were not …
The technician who did our service was outstanding and did a super job. US Pest knows how to eliminate insects using environmentally friendly chemicals. …
I am renting a house and had a bug infestation that I could not seem to address on my own. The homeowners had an existing contract with US Pest and set up an appointment for them to come out and meet with me. Michael C. came out the first …
I have never been so underwhelmed. It seems like the employees don’t talk to each other. So a technician will just show up (usually not in the two-hour window I was given) and they won’t know what they’re coming for. For one appointment, …
I called this morning. I was called back promptly and they were here by 4:00 same day. Very nice gentleman. Highly recommend.
For the better part of 2 years, they were awesome. Any tech that came to the house was professional, friendly and prompt. However, when I moved and notified them of this, over the course of 18 months they refused to communicate internally …
We have used US Pest off and on for years since we moved to our home 9 years ago. They may be a little more than some places but they have worked with us as far as our budget and matching the services to our needs. We are always pleased with them and if there is a problem they are quick to fix it.
We were recommended by our massage therapist and have been happy as new clients. Kyle came out and was MUCH more thorough in his inspection and recommendations than a competitor who also came out. His follow up was professional and timely …
Is your crawlspace dank and damp? Is water seeping in and creating potential expensive issues for your greatest investment, your home? Well, mine was…until I found US Pest Encapsulation! From start to finish, everyone at US Pest gave …
Was told they would trench around house and spray. He just used his foot to move dirt away from foundation . One side of house was not disturbed. Where there was plastic under pea gravel was just left there and not pushed back and covered. Supervisor said he would check it out but if he did nothing changed and no reply.